We serviced a
KITCHENAID WINE CELLAR
Model KUWO24RSBX14
Near McLean, Virginia 22101
Christian C.
Job Details: 10/14/2022
"Cx complaint unit is not cooling. Inspected unit compressor is running, evap fan is running, but condesnser fan is not working. Found corrosion on copper lines on evap. Evap no longer being made. Substiture evap also no longer being made. Cx paid for service call."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Middle River, Maryland 21220
Eric W.
Job Details: 10/14/2022
installed bouth doors and door switch and tested unit uit is now working propelry
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Leesburg, Virginia 20176
Jason A.
Job Details: 10/14/2022
CX complaint FRIDGE warm temps. Compressor runs only 80W. RC evap partial frost pattern by cap & return tubes . Heavy corrosion & mastic ix breaking up. Replaced RC evap 7 install UV drier & coupler. Check for leaks & run vac. Filled 6.0 OZ R134. Unit pulls 160W & good pressures. Good frost pattern. Ran test 4. Good equalise pressure > JJ
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Myrtle Beach, South Carolina 29575
Jason T.
Job Details: 10/14/2022
"Arrived on-site, per cx stated the unit was replaced, tech took the drive motor from the cx's home. advised cx warranty repair service, no charges will be applied, cx agreed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Burke, Virginia 22015
Carl R.
Job Details: 10/14/2022
"Cx complaint is, The ice maker is not working.No operation.ROP NOR COOLING. Freezer side is keeping items frozen. And freezer fan is working. No ice on back wall. Ice maker found to be non functional, found ice in ice maker. Turned ice maker on and off, no response, then did a reset with door switch, still no response. Checked power a p1 and 3, 122vac is present. Removed and installed new ice maker. Tested new ice maker, unit working properly."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC95EC0AS02
Near Leesburg, Virginia 20176
Jason A.
Job Details: 10/14/2022
CX complaint OVEN temps too low. Food taking too long to cook or undercooked. Preheat oven - beeps ready when typeK ptobe displays 340. Add +20 temp cal. Record 3 HI & 3 LOW. Avg 355F > JJ
We serviced a
WHIRLPOOL DRYER
Model WED915WW1
Near Alexandria, Virginia 22301
Lloyd B.
Job Details: 10/14/2022
Cx complained the unit made noise. Inspected the unit and found a bad pulley. installed new pulley and tested and it no longer makes noise. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED915WW1
Near Alexandria, Virginia 22301
Lloyd B.
Job Details: 10/14/2022
Cx complained the unit made noise. Inspected the unit and found a bad pulley. installed new pulley and tested and it no longer makes noise. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Sterling, Virginia 20164
Jason A.
Job Details: 10/14/2022
CX complaint DRYER not heating. Replaced TCO & element. Unit heats & good airflow > JJ
We serviced a
MAYTAG WASHER
Model MVWC425BW0
Near Chantilly, Virginia 20152
Richard B.
Job Details: 10/14/2022
"CX complant, Washing machine rattels. Inspected unit and found drain hose has been cut short and barely reaches drain . Secured drain hose with zip ties to supply lines, Found oversuds error code in diagnostics , When spinning the hoses tap the back of machine causing noise. Found a coin between washplate and tub , Removed and gave to CX . Collected 120 after running a test wash , Uniyt working as designed, RB"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW0
Near Herndon, Virginia 20170
Jason A.
Job Details: 10/14/2022
CX complaint WASHER will run sometimes. Unplug unit + checked Line voltage & prolarity good.Replaced control. Calibrate & run test wash. Start NORMAL cycle > JJ
We serviced a
WHIRLPOOL OVEN
Model WOC95EC0AS00
Near Silver Spring, Maryland 20906
Israel R.
Job Details: 10/14/2022
Installed control and sensor. Unit is back to normal operations.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Chantilly, Virginia 20152
Richard B.
Job Details: 10/14/2022
"CX complant. CX got notified about a issue. Inspected unit and found heater needs replacing due to faulty gromet buhings. Replaced heater and tested unit. Working as designed. Job completed, RB"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Norfolk, Virginia 23505
Carl A.
Job Details: 10/14/2022
replaced all parts tested and calibrated unit works as designed
We serviced a
ADMIRAL WASHER
Model ATW4676BQ1
Near Washington, District of Columbia 20024
Ricardo S.
Job Details: 10/14/2022
"Replaced valve, unit tested and water level is good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Alexandria, Virginia 22304
Lloyd B.
Job Details: 10/14/2022
Cx complained the spray arm did not work. Inspected the unit and found the spray arm came off and could not be reattached. Installed new arm and the unit works as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM00
Near Germantown, Maryland 20876
Julian H.
Job Details: 10/14/2022
CX complaint about unit not cooling well on FC & RC inspected temps found Fc 22* RC65* found a frost formation around fan put unit on test mode forced defrost work fan didn't run enclosed by ice remove evap cover & ice formation fan is running fine updated blade & thermistor per svc pointer W10875533A bottom of thermistor sinking in replaced parts from preid MUST WAIT 24 HRS TO SEE UNIT COOLING DOWN
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Rosedale, Maryland 21237
Eric W.
Job Details: 10/14/2022
sp w11540964 - special project s17304 installeld new heater element and tested no leaks found
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Reisterstown, Maryland 21136
Keith H.
Job Details: 10/14/2022
cx complaint is unit not completeing cycle inpsected unti and found basket speed fault then found pulley adn belt came off and scrapped the floor. i was able to reinstall belt and pulley tested and calibrated also raised unit away from floor unti should be fine. if cx calls back send shop job
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Wyoming, Delaware 19934
Andrew W.
Job Details: 10/14/2022
cx complaint is unit still leaking. inspected and verified complaint. unit was not leaking. cx has an old water line on the unit that is leaking at the water line side of the connector. water line dripping is running down the inlet valve and into the bottom section of the unit outside of the drip pan. advised cx to have the water line changed out to correct the issue. unit is working as designed. cx requested to leave the unit pulled out so he could install the new water line which requires him to drill a new hole in the floor to pass the new line through. job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Fairfax, Virginia 22032
Carl R.
Job Details: 10/14/2022
"Cx complaint is, Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778. Removed 2 screws from the unit and removed the unit from underneath counter top. Removed lower rack and spray arm. Removed 2 plastic fasteners and original heater element. Installed new heater element and 2 plastic fasteners lower spray arm and rack. Tested unit for leaksq.. no leaks found. Unit working properly."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269DRM01
Near Alexandria, Virginia 22302
David J.
Job Details: 10/14/2022
Cx complaint ripped door gaskets. Inspected unit and confirmed from last visit. Removed and installed new gaskets. Used hair dryer to shape gaskets correctly. Tested to make sure unit had good seal. Unit is now working as intended. JOB COMPLETE
We serviced a
KITCHENAID HOOD
Model KVWB406DSS04
Near Myrtle Beach, South Carolina 29579
Jason T.
Job Details: 10/14/2022
Cx complaint was about cosmetics damagesInformed cx that we can't replace cosmetic damages called whirlpool for cust to have guidance on repairing the unit. job completed
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Clayton, Delaware 19938
Andrew W.
Job Details: 10/14/2022
"Per prior tech's diag, replaced heater, UI, and console. tested unit and unit was working as designed and heating properly. job complete"
We serviced a
WHIRLPOOL FREEZER
Model WRT311FZDT00
Near Rosedale, Maryland 21237
Eric W.
Job Details: 10/14/2022
cx complant of unit not cooling went to remove the evap and found the liner behind the evap melted badly frome above the evap to under the drip pan is melted and buckeled up called tec line to report findings
We serviced a
WHIRLPOOL FREEZER
Model WRT311FZDT00
Near Rosedale, Maryland 21237
Eric W.
Job Details: 10/14/2022
cx complant of unit not cooling went to remove the evap and found the liner behind the evap melted badly frome above the evap to under the drip pan is melted and buckeled up called tec line to report findings
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Westminster, Maryland 21157
Brian R.
Job Details: 10/14/2022
cx complaint is ice maker is very loud and seems like it bangs ice all over. pulled ice maker to find mold broke and flexed as heater not working it seems when going into harvest. replaced ice maker and turned everything back on. advised cx he will see ice in the next few hours. job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Westminster, Maryland 21157
Brian R.
Job Details: 10/14/2022
cx complaint is ice maker is very loud and seems like it bangs ice all over. pulled ice maker to find mold broke and flexed as heater not working it seems when going into harvest. replaced ice maker and turned everything back on. advised cx he will see ice in the next few hours. job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Winchester, Virginia 22602
Ezra M.
Job Details: 10/14/2022
"installeld actuator and capacitor, verified unit working properly."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Winchester, Virginia 22602
Ezra M.
Job Details: 10/14/2022
"installeld actuator and capacitor, verified unit working properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Arlington, Virginia 22204
David J.
Job Details: 10/14/2022
F9E2 Drain motor problem F8E4 over fill float switch Cx complaint unit not working. Arrived to unit and found two errors above. Cleared codes. And removed kick plate. Found water in float tray. Removed water and dried pan. Found unit to not be level and wrong screws used to secure to cabinet. Causing door to bind and twist. Causing the leak to happen. Adjusted feet and not square with cabinet and not binding. Cx does not have proper screws to secure to cabinet. Will have contractor do it correctly. Unit is now working as intended. JOB COMPLETE
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Arlington, Virginia 22204
David J.
Job Details: 10/14/2022
F9E2 Drain motor problem F8E4 over fill float switch Cx complaint unit not working. Arrived to unit and found two errors above. Cleared codes. And removed kick plate. Found water in float tray. Removed water and dried pan. Found unit to not be level and wrong screws used to secure to cabinet. Causing door to bind and twist. Causing the leak to happen. Adjusted feet and not square with cabinet and not binding. Cx does not have proper screws to secure to cabinet. Will have contractor do it correctly. Unit is now working as intended. JOB COMPLETE
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW3
Near Clarksville, Maryland 21029
Robert L.
Job Details: 10/14/2022
"upon arrival discussed fees, cx thought unit was under a 10 year warranty , cx 89 , didnt see leak at wall (see picks) cx declined for service, will call plumber"
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW3
Near Clarksville, Maryland 21029
Robert L.
Job Details: 10/14/2022
"upon arrival discussed fees, cx thought unit was under a 10 year warranty , cx 89 , didnt see leak at wall (see picks) cx declined for service, will call plumber"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Alexandria, Virginia 22304
Lloyd B.
Job Details: 10/14/2022
Cx had a unit that needed the upgraded heater. Installed new element and the unit will heat and not leak. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Alexandria, Virginia 22304
Lloyd B.
Job Details: 10/14/2022
Cx had a unit that needed the upgraded heater. Installed new element and the unit will heat and not leak. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Washington, District of Columbia 20011
Dustin F.
Job Details: 10/14/2022
"CX complaint: not washing clothesInspected unit, no codes were present. put unit into test mode went to run test cycle(with clothes in it) and when it got to aggitate it just cancelled the test cycle. put unit into manual test mode and when agitating it made a grinding noise, sounded like metal on metal. did the same thing during manual spin cycle. inspected button of unit and pulled cover, found no gearcase oil, belt rubbing, or fault in acuator splutch or motor. I suspect Gearcase issue, CX wants to return unit."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Washington, District of Columbia 20011
Dustin F.
Job Details: 10/14/2022
"CX complaint: not washing clothesInspected unit, no codes were present. put unit into test mode went to run test cycle(with clothes in it) and when it got to aggitate it just cancelled the test cycle. put unit into manual test mode and when agitating it made a grinding noise, sounded like metal on metal. did the same thing during manual spin cycle. inspected button of unit and pulled cover, found no gearcase oil, belt rubbing, or fault in acuator splutch or motor. I suspect Gearcase issue, CX wants to return unit."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Washington, District of Columbia 20011
Dustin F.
Job Details: 10/14/2022
"CX complaint: not washing clothesInspected unit, no codes were present. put unit into test mode went to run test cycle(with clothes in it) and when it got to aggitate it just cancelled the test cycle. put unit into manual test mode and when agitating it made a grinding noise, sounded like metal on metal. did the same thing during manual spin cycle. inspected button of unit and pulled cover, found no gearcase oil, belt rubbing, or fault in acuator splutch or motor. I suspect Gearcase issue, CX wants to return unit."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Millers, Maryland 21102
Brian R.
Job Details: 10/14/2022
cx complaint is unit wont start. tested power at plug and had 120 to red but black was dead. pulled unit and had 120 to timer and thermal fuse toned out. advised cx she needs to restore power at plug as units not getting 240 that it needs to run. she will get power looked at and call back if needed.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Millers, Maryland 21102
Brian R.
Job Details: 10/14/2022
cx complaint is unit wont start. tested power at plug and had 120 to red but black was dead. pulled unit and had 120 to timer and thermal fuse toned out. advised cx she needs to restore power at plug as units not getting 240 that it needs to run. she will get power looked at and call back if needed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Alexandria, Virginia 22304
Lloyd B.
Job Details: 10/14/2022
"Cx complained the unit wouldn ot fill. Inspected the unit and found a code for float assy. Removed cover and the connector was off, Reconnected connector and it now fills, washes and drains. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Germantown, Maryland 20876
Marc M.
Job Details: 10/14/2022
installed compressor and filter drier and pulled unit into 30 inch vacuum with pump. unit held vacuum with no leaks. charged unit with 1.98 oz of r600a and tested. unit developed full frost pattern on evap and pressures showed normal. unit now checks good.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Frederick, Maryland 21704
Marc M.
Job Details: 10/14/2022
installed burner bases and ignitors for both the left front and right front burners. also noticed that the left front burner base is not sitting evenly against the cooktop. this caused the igntior to ground to the base of the burner rather than the cap/ was then able to adjust and correct spark path. unit now checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Derwood, Maryland 20855
Israel R.
Job Details: 10/14/2022
Installed all parts and tested. Unit is back to normal operations.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Fairfax, Virginia 22031
Carl R.
Job Details: 10/14/2022
"Cx complaint is, Food items on top few shelves regularly freeze in the fridge. The FRIDGE is freezing my food .on the top two shelves. This is an issue with the fridge side, not the freezer. Air flow was being blocked causing cold air to be miss directed in other area causing food to freeze. Unit working properly. No parts needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Bowie, Maryland 20716
Mitchell H.
Job Details: 10/14/2022
cx comlaint unit not cooling well. when i got here today all gaskets sealing good. took temps and found 38 in fridge and 4 in freezer. unit is cooling good now. replaced door gasket as cx was in a hurry to take kid to school so no possible way i could change compressor in that time. got gasket on and sealed it just in time for them to leave. informed cx the compressor is most likely not needed with how well its cooling now. she understood and i informed her if anything happens to let us know otherwise the unit is good to go. cx has an extra compressor and drier from whirlpool so if she calls back we can just schedule to go back out with no parts and put the ones she has in.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Bowie, Maryland 20716
Mitchell H.
Job Details: 10/14/2022
cx comlaint unit not cooling well. when i got here today all gaskets sealing good. took temps and found 38 in fridge and 4 in freezer. unit is cooling good now. replaced door gasket as cx was in a hurry to take kid to school so no possible way i could change compressor in that time. got gasket on and sealed it just in time for them to leave. informed cx the compressor is most likely not needed with how well its cooling now. she understood and i informed her if anything happens to let us know otherwise the unit is good to go. cx has an extra compressor and drier from whirlpool so if she calls back we can just schedule to go back out with no parts and put the ones she has in.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Aldie, Virginia 20105
Daniel J.
Job Details: 10/14/2022
per notes installed mounting bracket on left and right side of dishwasher confimed with customer unit has been working with no issuses
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Aldie, Virginia 20105
Daniel J.
Job Details: 10/14/2022
per notes installed mounting bracket on left and right side of dishwasher confimed with customer unit has been working with no issuses
We serviced a
WHIRLPOOL DRYER
Model MED6230HW2
Near Hanover, Pennsylvania 17331
Bernard M.
Job Details: 10/14/2022
"Replaced console and control, ran normal cycle and unit no longer makes noise and heats as designed. Unit checks good"
We serviced a
WHIRLPOOL DRYER
Model MED6230HW2
Near Hanover, Pennsylvania 17331
Bernard M.
Job Details: 10/14/2022
"Replaced console and control, ran normal cycle and unit no longer makes noise and heats as designed. Unit checks good"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Rockville, Maryland 20853
Israel R.
Job Details: 10/14/2022
heating element - sp w11540964 - special project s17304. Customer stated they got the notice for heater replacement. I replace the heater and tested. Unit is back to normal operations.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Rockville, Maryland 20853
Israel R.
Job Details: 10/14/2022
heating element - sp w11540964 - special project s17304. Customer stated they got the notice for heater replacement. I replace the heater and tested. Unit is back to normal operations.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV01
Near Manassas, Virginia 20112
Demonte S.
Job Details: 10/14/2022
Installed the Slides and Door Gasket. Heated the Door Gasket. Door is completely Sealed. Unit is working as Designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV01
Near Manassas, Virginia 20112
Demonte S.
Job Details: 10/14/2022
Installed the Slides and Door Gasket. Heated the Door Gasket. Door is completely Sealed. Unit is working as Designed.
We serviced a
JENNAIR FREEZER
Model JFC2290REM
Near Arlington, Virginia 22207
David J.
Job Details: 10/14/2022
Cx complaint left door not closing. Inspected unit and found mullion bar was defective causing door not to close all the way. Removed old heater and replaced with new one. Tested functionality of unit and now working as intended. Job complete
We serviced a
JENNAIR FREEZER
Model JFC2290REM
Near Arlington, Virginia 22207
David J.
Job Details: 10/14/2022
Cx complaint left door not closing. Inspected unit and found mullion bar was defective causing door not to close all the way. Removed old heater and replaced with new one. Tested functionality of unit and now working as intended. Job complete
We serviced a
WHIRLPOOL DRYER
Model NED5800HW1
Near Suffolk, Virginia 23434
Zachery R.
Job Details: 10/14/2022
upon arrival cx stated they were unaware of service fee.
We serviced a
WHIRLPOOL DRYER
Model NED5800HW1
Near Suffolk, Virginia 23434
Zachery R.
Job Details: 10/14/2022
upon arrival cx stated they were unaware of service fee.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW3
Near Chambersburg, Pennsylvania 17202
Andrew S.
Job Details: 10/14/2022
Per previous diag I was able to access and replace the control board. I then started a bake cycle and verified the unit is functioning as intended. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW3
Near Chambersburg, Pennsylvania 17202
Andrew S.
Job Details: 10/14/2022
Per previous diag I was able to access and replace the control board. I then started a bake cycle and verified the unit is functioning as intended. Job complete
We serviced a
UNKNOWN UNKNOWN
Model 101422DS
Near Chambersburg, Pennsylvania 17201
Andrew S.
Job Details: 10/14/2022
Drug screening
We serviced a
UNKNOWN UNKNOWN
Model 101422DS
Near Chambersburg, Pennsylvania 17201
Andrew S.
Job Details: 10/14/2022
Drug screening
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Chambersburg, Pennsylvania 17202
Andrew S.
Job Details: 10/14/2022
Per previous diag I was able to access and replace the Idler pulley. I then tested the unit and found that it is functioning as intended. Job complete
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Chambersburg, Pennsylvania 17202
Andrew S.
Job Details: 10/14/2022
Per previous diag I was able to access and replace the Idler pulley. I then tested the unit and found that it is functioning as intended. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Aylett, Virginia 23009
Jonathon C.
Job Details: 10/14/2022
"cx complaint, lights out in rc, found fc light out. replaced fc light per S-code. tested unit, unit working as designed. job is complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Alexandria, Virginia 22311
Lloyd B.
Job Details: 10/14/2022
Cx has a unit that needed the upgraded element. Installed new heater and the unit shall heat and not leak. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS04
Near Manassas, Virginia 20112
Demonte S.
Job Details: 10/14/2022
"Inspected the unit. Found that the cx is saying that the Refrigerator isn't making Ice / Dispensing Water. Tried to Dispense Water from the Dispenser. No Water, Valve will just humm. Checked the Water Reservoir at the L Joint. L Joint is Frozen. Used a hot cup of Water to melt the Ice. Tested the unit. Unit is now Dispensing Water. Ran Service Diagnostics Test on the unit. Ran Service Test - 44 Sankyo Ice Maker Harvest Test. Ice Maker Harvested. ( Advised that the cx waits 24 hour for the unit to make Ice.) Unit is working as Designed. Any questions please check Sd Pictures."
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BB2
Near Silver Spring, Maryland 20902
Andrew H.
Job Details: 10/14/2022
Customer complaint is the unit's bake option is not working due to a bad igniter. I replaced Bank igniter and tested unit. The unit is not working properly.
We serviced a
JENN-AIR MICROWAVE
Model JMC2127WS01
Near Winchester, Virginia 22601
Ezra M.
Job Details: 10/14/2022
"installed control panel, verified unit working properly, no errors displayed."
We serviced a
KITCHENAID RANGE
Model KFED500EWH01
Near Selbyville, Delaware 19975
Frederick R.
Job Details: 10/14/2022
CX complaint is oven not getting to temps. Inspected/tested and could not verify complaint. Ran both upper and lower oven and both were will in range of normal operation. CX going of her thermomenters in the oven. Unit is working properly. Job is complete
We serviced a
MAYTAG DISHWASHER
Model KDTE204KPS0
Near Alexandria, Virginia 22312
Lloyd B.
Job Details: 10/14/2022
Cx had a unit that needed the upgraded heater. Installed new element and the unit shall heat and not leak. Job complete
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Forest Hill, Maryland 21050
Neil H.
Job Details: 10/14/2022
replaced the upper rails unit checked good s22916
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHFXVB06
Near Virginia Beach, Virginia 23464
Austin D.
Job Details: 10/14/2022
came out to replace all parts. disassembled the unit as needed. replaced all parts and tested operation. unit is running as designd.
We serviced a
WHIRLPOOL OVEN
Model n/a
Near Virginia Beach, Virginia 23464
Austin D.
Job Details: 10/14/2022
cx under the impression unit was still covered. advised the cx that the unit is no longer covered and he would have to pay the service call. cx denied service at this time
We serviced a
KITCHENAID COOKTOP
Model KCGD500GSS00
Near Upper Marlboro, Maryland 20774
Robert A.
Job Details: 10/14/2022
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near McLean, Virginia 22101
David J.
Job Details: 10/14/2022
Cx complaint unit keeps giving error for long fill. Inspected unit and had same code. Checked errors and removed any stored. Removed ui and removed inlet valve. Replaced with new valve and installed ui. Ran diagnostic cycle and unit completed cycle and valve sounded great. Checked for errors and had none. Re calibrated unit and now unit is working as it should. JOB COMPLETE
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Glen Burnie, Maryland 21061
Alexander D.
Job Details: 10/14/2022
"replaced sump asm. tested unit, no leaks. lower spray arm is turning and spraying good now, no errors came back. unit is now working properly"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Fairfax, Virginia 22030
Carl R.
Job Details: 10/14/2022
"Cx complaint is, Only One or Some of the Burners are Lighting - Gas and Dual Fuel Rangepukked unit from. Turned off gas and unplugged unit. Removed lid and screws and removed control and knobs. Installed new orifice holder with ignitor, lid and control with all screws. Unit is lighting and working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Manassas, Virginia 20110
Demonte S.
Job Details: 10/14/2022
Installed the Left Door & Door Gaskets. Heated the Door Seals. Unit is working as Designed.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near Haymarket, Virginia 20169
Daniel J.
Job Details: 10/14/2022
not movingn water pump covered in entitlements replaced ran diag moviong water now
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Columbia, Maryland 21046
Robert L.
Job Details: 10/14/2022
"cx complaint while bake heard pop and flame from under base, found element seperated , replaced bake element from pre-id, tested all ops ok, collectedcx paid in full"
We serviced a
WHIRLPOOL WASHER
Model MHW6000XW2
Near Fort Belvoir, Virginia 22060
Tanner B.
Job Details: 10/14/2022
"Replaced mcu, mcu control was shorted displaying f6e2 error . replaced and tested unit. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Spotsylvania Courthouse, Virginia 22551
Thomas B.
Job Details: 10/14/2022
Cx complaint unit is not working properly inspected unit removed and replaced the ice maker tested unit now functions normally
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Bethesda, Maryland 20817
Roberto I.
Job Details: 10/14/2022
"Cx complaint no ice.Temp in the freezer 2F. Removed ice tray, found no ice and icemaker shutoff arm out of place. Properly installed part, icemaker started cycling immediately and filled ok. Unit good to go."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Silver Spring, Maryland 20902
Andrew H.
Job Details: 10/14/2022
Replaced element per service pointer. Tested unit even sound working properly
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Silver Spring, Maryland 20902
Andrew H.
Job Details: 10/14/2022
Replaced element per service pointer. Tested unit even sound working properly
We serviced a
KITCHENAID DISHWASHER
Model KDPM704KPS0
Near Cockeysville, Maryland 21030
Brian R.
Job Details: 10/14/2022
replaced heater tp new revised one and tested unit. unit checks. job complete.
We serviced a
WHIRLPOOL OVEN
Model WFG525S0JS2
Near Stephenson, Virginia 22656
Ezra M.
Job Details: 10/14/2022
installed new bake flame spreaded.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HBS01
Near Herndon, Virginia 20171
Richard B.
Job Details: 10/14/2022
"CX complant. Fridge not cooling right. Prior diagnosis found unit needs a thermister and harness. Installed and cycled power, Unit is cooling correctly. Job completed, RB"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Centreville, Virginia 20121
Richard B.
Job Details: 10/14/2022
"CX complant. Dishewasher dosent clean well , Inspected unit and found lower spray arm off mount and melted from heater. Installed new spray arm and tested unit. Good wash pressure , Good rinse good drain , Good heat. Job completed, RB"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Glen Allen, Virginia 23059
Thomas B.
Job Details: 10/14/2022
Cx complaint unit is not working properly inspected unit removed and replaced the sump assy tested and inspected for proper use unit now functions normally
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Washington, District of Columbia 20011
Dustin F.
Job Details: 10/14/2022
"CX complaint: RC not coolingInspected unit, confirmed CX complaint. found decent frost pattern on evap but all air flow ducts filled with ice. also Noticed Compressor short cycling. pulled air tower and evap, cleared out ice of air ducts. then went to back and replaced Start device for compressor. watched compressor while running for 10 min straight without shutting off. previously it would shut off after 23 seconds. tested unit, unit now working as intended."
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Potomac, Maryland 20854
Roberto I.
Job Details: 10/14/2022
"Rrplaced parts, ran a calibration cycle and then a test cycle. The unit worked as designed"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Potomac, Maryland 20854
Roberto I.
Job Details: 10/14/2022
"Rrplaced parts, ran a calibration cycle and then a test cycle. The unit worked as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB9
Near Washington, District of Columbia 20016
Ricardo S.
Job Details: 10/14/2022
"Replaced sump and cntrl i ran diagnostic test mode, water pressure from sump motor is good, also the heater is working"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB9
Near Washington, District of Columbia 20016
Ricardo S.
Job Details: 10/14/2022
"Replaced sump and cntrl i ran diagnostic test mode, water pressure from sump motor is good, also the heater is working"
We serviced a
AMANA RANGE
Model AER6303MFS5
Near Newport News, Virginia 23602
Justin W.
Job Details: 10/14/2022
cx complaint unit not heating properly. arrived to find unit unhooked. cx hooked unit up. confirmed 243vac incoming. oven never preheated. preheated oven until i saw the initial smoke from elements heating. turned off oven not to smoke up cx home. advised cx to heat oven with windows open to 350-450 degrees for 20-30 minutes to allow smoke to clear from the first start of unit. unit working as designed cx unhappy with unit and states if whirlpool will exchange they will pay difference for a better unit. advised cx to call customer care. called techline spoke to Chris advised to call cx service 18002531301
We serviced a
AMANA RANGE
Model AER6303MFS5
Near Newport News, Virginia 23602
Justin W.
Job Details: 10/14/2022
cx complaint unit not heating properly. arrived to find unit unhooked. cx hooked unit up. confirmed 243vac incoming. oven never preheated. preheated oven until i saw the initial smoke from elements heating. turned off oven not to smoke up cx home. advised cx to heat oven with windows open to 350-450 degrees for 20-30 minutes to allow smoke to clear from the first start of unit. unit working as designed cx unhappy with unit and states if whirlpool will exchange they will pay difference for a better unit. advised cx to call customer care. called techline spoke to Chris advised to call cx service 18002531301