We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Pittsville, Maryland 21850
Frederick R.
Job Details:
10/22/2022
CX complaint is no ice/water. Replaced inlet valve per prior diagnosis. Tested unit after repair and it is now working properly. Bioth water and ice. Job is complete
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Felton, Delaware 19943
Frederick R.
Job Details:
10/22/2022
"CX complaint is WM making grinding noise. Replaced belt, cam and motor from prior diagnosis. Calibrated unit and then retested, WM now working properly. Job is complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS02
Near Arlington, Virginia 22201
Jason A.
Job Details:
10/22/2022
CX complaint LEDs are DIM or not working. B.I. FRIDGE. Replaced all 12 LEDs per TSP #: W11606409 Rev E / / / S84638. Test all leds are working > JJ
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near McLean, Virginia 22101
Jason A.
Job Details:
10/22/2022
B.I. FRIDGE. Replaced all 12 LEDs per TSP #: W11606409 Rev E / / / S84638. Test all leds are working > JJ
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near McLean, Virginia 22102
Jason A.
Job Details:
10/22/2022
CX complaint FRIDGE not cooling. Install new inverter & control. Check for leaks & run vac. Filled 2.4 OZ R600. Good frost pattern & FC temps dropping. Fans are working > JJ
We serviced a
KITCHENAID COOKTOP
Model KSEG700ESS1
Near Fairfax, Virginia 22032
Lloyd B.
Job Details:
10/22/2022
Cx complained the unit did not work. Installed all these parts and tested and it now works as designed. Job complete
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS
Near Annandale, Virginia 22003
Jason A.
Job Details:
10/22/2022
CX complaint RANGE - OVEN stops heating. Replaced terminal block & install CX provided power cord. Made sure nuts are tight. Set clock & test cooktop elements heat & preheat oven to 350F > JJ
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Newport News, Virginia 23607
Carl A.
Job Details:
10/21/2022
replaced all parts tested unit works as designed
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Milford, Delaware 19963
Andrew W.
Job Details:
10/21/2022
Cx complaint is center burner not lighting. tested and inspected and verified complaint. found the burner was soaked in oil. removed and cleaned and dried the burner and tested and burner is working again. unit is working as designed job complete. verified cx email
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Dillsburg, Pennsylvania 17019
Sal R.
Job Details:
10/21/2022
"Per the previouse tech, I was able to access and replace the defrost heater. I was able to secure the heater behind the evap coil. Unit test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMHV00
Near Harrisburg, Pennsylvania 17111
Fred G.
Job Details:
10/21/2022
i was able access unit and replace all parts as per previous tech. tested unit and found unit began to build a frost pattern. unit now checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Elizabethtown, Pennsylvania 17022
Fred G.
Job Details:
10/21/2022
"issue resolved on its own, cx no longer requires service."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Newport News, Virginia 23602
Justin W.
Job Details:
10/21/2022
cx complaint unit squeels during use. checked unit to find error code f8e1. found cold water not entering fully into unit. and found splutch worn. replaced both valve and splutch. tested unit working as designed
We serviced a
KITCHENAID RANGE
Model KSDB900ESS4
Near Pasadena, Maryland 21122
Alexander D.
Job Details:
10/21/2022
replaced LF burner head. tested unit. now ignites immediately 9.5 times out of 10. cx said she doesnt smell gas leaking anymore. unit is now working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Newport News, Virginia 23602
Lucas R.
Job Details:
10/21/2022
"cx complaint door not closing, condensation, checked unit found mullion not catching guide, leveled unit and adjusted doors to alllow catch, turned mullion heater on full time to eliminate condensation, unit working as designed."
We serviced a
KITCHENAID RANGE
Model KFEG500EWH3
Near Fredericksburg, Virginia 22405
Robert W.
Job Details:
10/21/2022
Replaced trim and put door together unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMHZ00
Near Sykesville, Maryland 21784
Justin S.
Job Details:
10/21/2022
cx says the unit is not making ice. replaced the door switch and the ice maker and the ice maker activated and filled. the cx says they have never had any melting of the ice cream. the unit is now good
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Stephens City, Virginia 22655
Danny R.
Job Details:
10/21/2022
the sensor harness was loose and thinking it was floading reinstalled harness now unit runs cx will also take take of a sud issies with dish sop in unit unit chekcsok
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Pikesville, Maryland 21208
Alexander D.
Job Details:
10/21/2022
"replaced front panel, handle, studs and screws. tested unit. unit is now working properly"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS03
Near Stafford, Virginia 22556
Tanner B.
Job Details:
10/21/2022
Installed new compressor and condensor . allow 24hrs to cool. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25INSS01
Near Germantown, Maryland 20874
Julian H.
Job Details:
10/21/2022
replaced parts resme power compressor & fas started right away
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Kensington, Maryland 20895
Roberto I.
Job Details:
10/21/2022
"Replaced part, cleared error and ran a test cycle. The unit worked as designed. Collected $110"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS1
Near Washington, District of Columbia 20011
Dustin F.
Job Details:
10/21/2022
"CX complaint: Dizzy when cookingEntered house and immediately Noticed a seroius lack of airflow in the apartment. Used sniffer and went through each valve, found no leaks. Preheated oven to 450 degrees and tested the burnerheads, knobs,valves, and seal of the oven door. found no leaks. CX stated shes had about 3 other people come in and test for gas, and also couldnt find anything. CX was concerned about the oven clicking and sounding like igniting when baking. i inspected unit and explained the normal function of a range. I myself was beginning to be overwhelmed by the lack of airflow. the burnt gas being vented out the unit didnt seem to be able to be dissapated in the cooking area. contacting WP TL to document( spoke to a Andrew) and was Given SR reference then contacted Safety."
We serviced a
KITCHENAID DISHWASHER
Model KDPM404KPS0
Near Baldwin, Maryland 21013
Neil H.
Job Details:
10/21/2022
REPLACED THE HEATER PER SP POINTER UNIT CHECKED GOOD.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near ,
Chris B.
Job Details:
10/21/2022
cx comp unit will not time out insp unit conf cx comp timer will not move on its own but will work when you turn by ahnd and part auth number #m14nhl0wp1 spoke with steve at safty collected 110 labor cc
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS
Near Richmond, Virginia 23224
Chris B.
Job Details:
10/21/2022
cx denied service
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Lanexa, Virginia 23089
Justin W.
Job Details:
10/21/2022
cx complaint unit not working. checked unit to find power not going to it. water still in unit. breaker checked good. turned off breaker and pulled unit. found extra wire added using wing nuts. on extra connector black wire not seated in wing nut. reseated wire to fix supply power. found no high loop on unit. installed high loop on left side. reinstalled unit properly. tested unit working as designed
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Lancaster, Pennsylvania 17603
Drew B.
Job Details:
10/21/2022
cx complaint that unit is not drying clothing at all. i found proper power to the unit and when removing rear panel checked element for ohm no issue and no breaks ohmed aHL and OL. will need high limit replaced amongst doing so tested now heats and checks good .
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Woodbridge, Virginia 22191
Tanner B.
Job Details:
10/21/2022
"installed new IM, Tested unit. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW00
Near McLean, Virginia 22102
Christian C.
Job Details:
10/21/2022
Cx complaint door does not stop closing. Advised cx that it is the natural design for the doors to close by itself. Raised feet of unit and unit is on wheels. Can not adjust anymore. Still closes naturally. Cx says it should.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Frederick, Maryland 21703
Ricardo S.
Job Details:
10/21/2022
"customer complains unit not filling with too much water, ran diagnostic test mode and no error codes found, water level is good but customer complains clothes are not under the water, so I explain to the customer that the clothes are wet but he wants a unit that fills with more water, the washer is working as designed, new unit work with less water and safe energy, the client is not happy with product."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Mechanicsburg, Pennsylvania 17055
Sal R.
Job Details:
10/21/2022
I was able to access and replace the control board. Unit test ogod.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Annapolis, Maryland 21403
Shawn D.
Job Details:
10/21/2022
replaced rear control front contol and harness new harness pin was messed up so grabbed other harness and this one was good so put it in then programed and damper door and freezer fan started running. left freezer door open tll compressor started and it did. unit is good
We serviced a
WHIRLPOOL OVEN
Model KODE500ESS20
Near Round Hill, Virginia 20141
Ezra M.
Job Details:
10/21/2022
"rattling noise when convection fan running. removed panel, tested, no noise. reinstalled panel, noise still gone. panel not installed properly at factory."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Stephens City, Virginia 22655
Danny R.
Job Details:
10/21/2022
unit has a bad conection and terminal block and only getting 120 to unit . reinstalled harness now powers on but cx will also get house power chec ked out it seems to float and not give a full 240 the hole time either . unit checksok after harness adjustment
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US0HS00
Near Brookeville, Maryland 20833
Justin S.
Job Details:
10/21/2022
cx says they smell gas every day and they havent been using the gas. the gas was on when i arrived. sprayed the plumbing down above the valve and the connection started bubbling(pic). was able to tighten the connection down and respray it and dont see anymore bubbling at the joint. the unit is now good. called safety and spoke with a donna. file number
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Severn, Maryland 21144
Israel R.
Job Details:
10/21/2022
Customer complaint unit is not making ice. I tested the unit and found the unit is not making and low water pressure. I removed the filter and pressure improved to the door but the ice is not getting water and vavle is not starting. I pulled unit out and found the valve was not turning on but is reading ohms. I clipped it back up and the unit is now getting water. Perhaps loose connection at the vavle. But the icemaker is filling everytime now. And we replace the filter and water pressure is good too.Unit is back to normal operations.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Fairfax, Virginia 22033
Richard B.
Job Details:
10/21/2022
"CX complant. Dryer making noise. Inspected unit and found dryers rollers are good and spinning freely. as well as ideler pully , Found a large screw stuck between the felt on the drum and the nylon bearing causing a screaching noise when the drum rubs against the screw. Removed the screw and ran unit to conferm issue is removed. SD pics, Job completed, dryer is heating fine.RB"
We serviced a
WHIRLPOOL FREEZER
Model WRF757SDHZ04
Near Fairfax, Virginia 22033
Richard B.
Job Details:
10/21/2022
"CX complant. Door dosent close good . Prior diagnosis found unit needs rails. Installed rails and tested unit. Drawer working as designed. Job completed, RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Fredericksburg, Virginia 22406
Robert W.
Job Details:
10/21/2022
CX complaint is the unit is making a vibration noise. Inspected unit and found the FC fan is operating properly noise is normal the compressor is making a little noise but nothing abnormal did find fan blade on condensor is loose tighten and unit is working properly.
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Gaithersburg, Maryland 20878
Julian H.
Job Details:
10/21/2022
Cx complaint about rf burner not igniting confirmed an issue with burner base & weak spark replaced parts from preid & working properly
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Leesburg, Virginia 20175
Ricky E.
Job Details:
10/21/2022
"installed element, tested unit, unit ck ok.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Sterling, Virginia 20166
Richard B.
Job Details:
10/21/2022
"CX complant. Fridge making loud noise. Inspected unit and found sometims when fridge is running the tube coming from compressor is making contact with the cardboard on the bottom and vibtrating. Bent copper tube slightly so it no longer makes contact and vibrating. Job completed, RB"
We serviced a
JENN-AIR FREEZER
Model JBZFL18IGX00
Near Woodbridge, Virginia 22192
Carl R.
Job Details:
10/21/2022
"Cx complaint is, not making ice. Previous technician recommendations is ice maker. Opened doors then removed lower toe panel to turn off freezer area. Removed ice bin and ice maker. Installed new ice maker turned power back on and installed ice bin. Unit working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model JUIFX15HX00
Near Great Falls, Virginia 22066
Christian C.
Job Details:
10/21/2022
"Installed valve. Tested unit unit now fills, recirculates water to evap plate, compressor turns on, and drains water. Unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS02
Near Leesburg, Virginia 20175
Ricky E.
Job Details:
10/21/2022
"customer stated that the unit was making a rapping sound.. customer showed a video, but wus unable to replicate. ran damper test and icemaker harvest and they past quitly.. the refrigeration lines are hitting the cabinet internally.. there is no repair or replacment for this.. the customer is unsure if he will go back to wpl... unit cks ok"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Vienna, Virginia 22182
Christian C.
Job Details:
10/21/2022
Installed heating element. Tested unit no errors and no leaks.
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS02
Near Ashburn, Virginia 20148
Ricky E.
Job Details:
10/21/2022
"customer stated that the unit was off.. verified issue and fnd units thermal fuse blown... changed part, unit cks ok.."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Potomac, Maryland 20854
Julian H.
Job Details:
10/21/2022
CX complaint about having a hard time closing dispenser & unit not draining properly found that dispenser is workign as designed but Cx has to push on the middle of the door to close easily showed them that also made a loop for drain line to drain better tested & working
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Somerset, Virginia 22972
Eric F.
Job Details:
10/21/2022
"Confirmed cx complaint water dripping into unit. found valve not fully closing. Replaced with pre-id'd part, tested unit, unit working as designed."
We serviced a
WHIRLPOOL DRYER
Model WGD8000DW3
Near Ellendale, Delaware 19941
Frederick R.
Job Details:
10/21/2022
CX complaint is dryer grate burnt. Inspected and found screen for air duct with burnt residue on it. Quoted CX cost for replacement at $345.14 and they proceeded with repair. Replaced air duct from pre-id. Also vac'd lint out of dryer and shortened exhaust hose. Put dryer back together and tested and made sure it was coverted to LP. CX paid in full by CC. Unit is working as designed. Job is complete
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Midlothian, Virginia 23113
Jonathon C.
Job Details:
10/21/2022
"cx complaint, unit not washing. tested unit, found sump not running, checked amp draw on motor, showing nothng. was putting kickplate back on and the sump kicked on. pulled unit, unable to locate a break in the harness, power cycled sump about 20 times, sump working. possible sump issue, could still be a harness. unable to identify which. instructed cx to run the unit as much as possible as if it is a sump, it will happen again, return with sump and main harness if cx calls back. job is complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB0
Near Parkville, Maryland 21234
Keith H.
Job Details:
10/21/2022
replaced dispenser
We serviced a
WHIRLPOOL RANGE
Model AGR5330BAS3
Near Parkville, Maryland 21234
Keith H.
Job Details:
10/21/2022
cx complaint is unit panel and knobs are very hot inpsected unit testec at 350 temps are very accurate i explained that theres a vent jus below console that will make it hot alos heat rised from oven and affects knobs unit is wokring as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFD2560HES
Near Parkville, Maryland 21234
Keith H.
Job Details:
10/21/2022
"replaced control,harness and damper unit is working"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Washington, District of Columbia 20002
Samuel R.
Job Details:
10/21/2022
replaced parts and checked unit.unit is sealing properly
We serviced a
WHIRLPOOL RANGE
Model WFE715H0ES0
Near New Market, Maryland 21774
Marc M.
Job Details:
10/21/2022
cx complaint unit not heating properly. inspected unit and when removing the lower panel within the oven found that the bake element was visibly shorted. replaced bake element with pre id parts and tested unit. unit now checks good.
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Baltimore, Maryland 21212
Keith H.
Job Details:
10/21/2022
cx complaint is unit leaking inpsected unit found the inlet valvce had constant slow leak into basket when not in use i replaced valve tested and calibrated unit is working now
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHV
Near Richmond, Virginia 23233
Jonathon C.
Job Details:
10/21/2022
"replaced parts per prior diag. tested unit, unit working as designed. job is complete."
We serviced a
WHIRLPOOL WASHER
Model WFW9050XW00
Near Baltimore, Maryland 21212
Keith H.
Job Details:
10/21/2022
cx complaint is unit not working inspected unit put into diagnsotics found f1e1 and f1e2 both for controls quoted cx and they decided to pay service
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near New Cumberland, Pennsylvania 17070
Sal R.
Job Details:
10/21/2022
"Per the previouse tech, I was able to access and replace the thermisote. Informed CX to allow a min of 24hr's before unit returns to reccomended temps."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Mount Wolf, Pennsylvania 17347
Sal R.
Job Details:
10/21/2022
I was able to acces and replace all parts. I then ran a test cycle and found the unit to be opperaitng as designed. Unit testg good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Elkridge, Maryland 21075
Israel R.
Job Details:
10/21/2022
heating element - sp w11540964 - special project s17304. Customer stated that they got the service notice. Got to the unit and replaced the heater and tested. Unit is back to normal operations.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Myrtle Beach, South Carolina 29572
Jason T.
Job Details:
10/21/2022
"Installed control, verified all unit functions for proper operation...working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Charlottesville, Virginia 22911
Eric F.
Job Details:
10/21/2022
"Confirmed cx complaint top of unit bowing forward slightly, mounting brackets sticking out of side of unit infront of gasket. Removed brackets, raised front feet to level unit and to press it up against counter top so that the unit is held in by the feet keeping it in place against the counter. Cx is happy with installation, documented job with whirlpool techline as instructed."
We serviced a
WHIRLPOOL ICE MAKER
Model KUIX535HPS00
Near Cockeysville, Maryland 21030
Keith H.
Job Details:
10/21/2022
replaced pump and temp sensor unit is wokring
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Myrtle Beach, South Carolina 29577
Jason T.
Job Details:
10/21/2022
"Installed HMI-panel direct shipped to the cx, ran factory test to verify unit operation...working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA4
Near Potomac, Maryland 20854
Julian H.
Job Details:
10/21/2022
replaced tub & inner door tested & working
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Petersburg, Virginia 23803
John P.
Job Details:
10/21/2022
Replaced coupler tested unit working as designed
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Potomac, Maryland 20854
Julian H.
Job Details:
10/21/2022
replaced heater per svc pointer w11540964 scode s17304 covers P&L
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Myrtle Beach, South Carolina 29577
Jason T.
Job Details:
10/21/2022
"arrived on-site at the main office, was advised to go to the construction trailer, spoke with building manager Tony, was advised the washer was repaired by Nelson's appliance service, no further work needed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW09
Near Great Mills, Maryland 20634
Shane B.
Job Details:
10/21/2022
cx complaint is when the IM cycles it leaks water from behind unit. confirmed complaint. i found the valve has a pin hole near the top and when IM cycles water sprays from it. replaced valve with preIDed part and tested IM again. IM filled with no leaks. unit is working as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Richmond, Virginia 23233
Jonathon C.
Job Details:
10/21/2022
replaced parts per prior diag. unit working as designed. job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Hopewell, Virginia 23860
John P.
Job Details:
10/21/2022
CX complaint unit not working checked unit found wire not fully seated on cold valve causing unit not to fill all the time seated wire tested working as designed
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Hopewell, Virginia 23860
John P.
Job Details:
10/21/2022
CX complaint unit not dispensing softener check-inflam softener dispenser separated replaced tested working as designed
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Forest Hill, Maryland 21050
Neil H.
Job Details:
10/21/2022
F0E2CX COMPLAINT UNIT LEAKING AND SHAKING EXPLAINED USING ONLY 2 TABLESPOONS OF DETERGENT EVERY LOAD TO PREVENT EXTRA SUDS/LEAKING AND TO GO NO MORE THAN HALF WAY UP DRUM AND CYCLE SELECTION IMPORTANT CHECKED UNIT OVER AND ALL GOOD NOW.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Norfolk, Virginia 23513
Carl A.
Job Details:
10/21/2022
"cx complaint of unit not draining checked unit to find that drain pump had failed, pulled it off to see if t was spinning found it to be out of range when ohmed out pump reciving 120 replace pump tested unit works as designed"
We serviced a
MAYTAG FREEZER
Model MZF34X20DW06
Near Chesapeake, Virginia 23323
Zachery R.
Job Details:
10/21/2022
"cx complaint no lights, checked unit, verified issue, bulb has proper voltage, replaced bulb, tested, unit working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Belcamp, Maryland 21017
Neil H.
Job Details:
10/21/2022
CX COMPLAINT UNDER ICE BIN ICE/WATER REPLACED THE ICE DOOR UNIT CHECKED GOOD CX WILL CALL IF ANYTHING ELSE IF ISSUE ISN'T RESOLVED TECH LINE NEEDS TO BE CALLED AND INSULATION ISSUE BECAUSE I NOTICED CONDISATION ON SHELVES AND BINS ON DOOR AND UNIT IS FULLY SEALED.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Urbana, Maryland 21704
Marc M.
Job Details:
10/21/2022
installed sump assembly and while sump was removed tested heater and found 11.3 ohms and 121volts in diag. control not needed. tested unit following repair and unit checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Centreville, Virginia 20121
Carl R.
Job Details:
10/21/2022
"Cx complaint is, Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778. Removed unit from under the counter top and removed lower rack and spray arm. Removed 2 plastic fasteners and original heater element. Installed new heater element and plastic fasteners, put lower rack and spray arm in. Tested unit for leaks , no leaks found. Unit is working properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Abingdon, Maryland 21009
Neil H.
Job Details:
10/21/2022
REPLACED THE HEATER PER SP UNIT CHECKED GOOD.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Boyds, Maryland 20841
Marc M.
Job Details:
10/21/2022
cx complaint unit door falling rapidly. inspected and foudn that the right side door hinge was disconnected from the retainer spring. was able to release door hinge and reconnect spring and tested unit. unit now checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model WRV986FDEM
Near Chesapeake, Virginia 23323
Zachery R.
Job Details:
10/21/2022
upon arrival cx stated repair no longer needed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Washington, District of Columbia 20008
Dustin F.
Job Details:
10/21/2022
"CX answered door, stated that they would be calling to reschedule.no work done."
We serviced a
WHIRLPOOL DRYER
Model MED5500FW0
Near Arlington, Virginia 22207
David J.
Job Details:
10/21/2022
Cx complaint unit makes loud squeak noise. After my last visit I diagnosed unit needed all moving parts updated. Removed tub from unit and replaced all wheels and tensioner pulley. Vacuumed all dust lint and hair from unit. Reinstalled tub and tested unit. Unit is now nice and quiet and working as intended. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Annapolis, Maryland 21403
Shawn D.
Job Details:
10/21/2022
"took unit apart found where defrost heater plugs into cabinet its loose and it wot stay tight. checked new heater and the clip on connector looks alo better and should lock. replaced evap asssem with heater new plug plugs in good and tight, then replaced damper plugged unit back in and started cooling but panel on front door didnt come on till i held the top button down for 3 seconds and now panel works. unit is good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV01
Near Glen Burnie, Maryland 21061
Eric W.
Job Details:
10/21/2022
installed new ice buckedt and water valve and tested unit no leaks
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Virginia Beach, Virginia 23464
Anthony D.
Job Details:
10/21/2022
replaced ice door tested unit is working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Round Hill, Virginia 20141
Ezra M.
Job Details:
10/21/2022
"installed new dual valve, cycled ice maker, verified filled normally, sounds normal"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Chesapeake, Virginia 23322
Austin D.
Job Details:
10/21/2022
came out to resolve the issue with the SS. disassembled as needed and repalced all parts. tested operation. unit is running as designed. amp draw was at 1.0 amp and low side pressure 5.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Washington, District of Columbia 20024
Mitchell H.
Job Details:
10/21/2022
cx complaint unit is not cooling. insepcted and found compressor locked up. pulled out compressor and installed new comp. vac unit and filled to 42 g of r600. unit started cooling good. job completed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Gaithersburg, Maryland 20882
Justin S.
Job Details:
10/21/2022
replaced heater per Technical Service Pointer #: W11540964. tested and the unit is not leaking
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Virginia Beach, Virginia 23452
Anthony D.
Job Details:
10/21/2022
replaced sump assembly tested unit working as designed
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LZ1
Near Waldorf, Maryland 20601
Robert A.
Job Details:
10/21/2022
"Cx complaint that the unit's oven is not heating properly. I inspected the unit to confirm the complaint. The cooktop works fine, the bake and broil functions both ignited as well. However when running bake and broil they randomly turned off after about 1 min of ignition. I checked the bake and broil harness, there was no damage and they have good continuity. I replaced the spark module and tested the unit for the cx. I preheated the unit to 350 degrees, it successfully reached the temp. Broiled worked fine as well. The unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS
Near Washington, District of Columbia 20016
Dustin F.
Job Details:
10/21/2022
"CX complaint: LOud banging noise when dispensing waterInspected unit, confirmed CX complaint. Removed filter ( new filter) and dispensed water. sound was gone. Replaced Filter housing and Unit now works as intended."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Pasadena, Maryland 21122
Eric W.
Job Details:
10/21/2022
installed new filter annd houseing and tested for leaks none found
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW06
Near Lake Frederick, Virginia 22630
Danny R.
Job Details:
10/21/2022
installed parts checksok
We serviced a
JENNAIR OVEN
Model JJW2827IL00
Near Rockville, Maryland 20850
Julian H.
Job Details:
10/21/2022
replaced console tested & working
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Falls Church, Virginia 22046
Jason A.
Job Details:
10/21/2022
CX stated DW arrived damaged. Called office to cancel