We serviced a
KITCHENAID FREEZER
Model KRMF706ESS01
Near Charlottesville, VA 22901
Kyle A.
Job Details:
11/21/2022
Installed parts and tested unit and unit is now as designed.
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Mechanicsville, VA 23116
Jonathon C.
Job Details:
11/21/2022
"cx complaint, poofing during operation. tested unit, unable to replicate. adjusted burners, instructed cx to get a video the next time it happens. job is complete."
We serviced a
KITCHENAID RANGE
Model KFGG504KPS0
Near Sterling, VA 20164
Carl R.
Job Details:
11/21/2022
"Cx complaint is, SAFETY Range knob melted COVERING FULL REPAIR WITH PAD PLEASE CALL TECHLINE AND SAFETY WITH FINDINGS PLEASE ADD TO CANCELLATION LIST FOR SOONER SERVICE. Found knobs on range not holding properly do to cracks on the knobs. Cx had knobs available from whirlpool installed all 5 knobs, bezels are ok. Unit working properly. Called whirlpool safety."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Colonial Heights, VA 23834
Chris B.
Job Details:
11/21/2022
rpelaced ordered parts unit still has slight scraping sound and unit does wobble around less than before ordering tub W10752719 ship to cx; ordrng 1 W10752719 (tub)
We serviced a
WHIRLPOOL WASHER
Model WFW9550WW10
Near Midlothian, VA 23113
Joseph D.
Job Details:
11/21/2022
helped jp install tub.
We serviced a
WHIRLPOOL DRYER
Model WED95HEDW0
Near Sandston, VA 23150
Jonathon C.
Job Details:
11/21/2022
"cx complaint, 'unit not working.' cx wouldnt elaborate on this complaint, tested every function i could think of, everything worked. cx paid service call by card. job is complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHDXVY010
Near Washington, DC 20011
Samuel R.
Job Details:
11/21/2022
cx complaint unit is not making ice.inspected unit and could confirm cx complaint.jumped ice maker and ice maker would not harbest.unit needs a new ice maker W10884390 0 tribles cx paid in full; ordrng 1 W10884390 (ice maker)
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HV1
Near Chesapeake, VA 23321
Anthony D.
Job Details:
11/21/2022
cx complaint control panel is not working properly checked unit to fin control dosplaying partial numbers on screen replaced control with pre id part tested unit is working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV04
Near New Freedom, PA 17349
Bernard M.
Job Details:
11/21/2022
When arrived found the bottom right corner of FC door damaged. The liner wasn't sealed to door and gasket wouldn't stay in. Ordering FC door and is to be shipped to cx address. Cx will contact office when new door arrives.; ordrng 1 W11566703 (FC door)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Winchester, VA 22601
Danny R.
Job Details:
11/21/2022
found inlet vavle leaking rep;laced with preid part ran diag no leaks now checksok
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Lincoln, DE 19960
Frederick R.
Job Details:
11/21/2022
CX complaint is WM will not drain. Inspected/tested and found the unit had a broken wire to the drain pump. Repaired broken wire and retested and now the unit is working and draining properly. Job is complete
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HS6
Near Midlothian, VA 23112
Joseph D.
Job Details:
11/21/2022
"helped jp, install transformer. working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Culpeper, VA 22701
Robert W.
Job Details:
11/21/2022
"CX Complaint is water is leaking from top right side of RC, Pulled cover and found the dual valve is cracked allowing water to poor out. Ordering Valve.; ordrng 1 W11482383 (Valve)"
We serviced a
KITCHENAID RANGE
Model KSGG700EBS3
Near Fredericksburg, VA 22406
Tanner B.
Job Details:
11/21/2022
"Installed new bake and broil LP orfices , verified the regulator cap is LP . Tested bake and broil , both flames look good, except broil lights , bake ignitor clicks and broil goes out.. bake works fine , when just using bake.. inspected ignitors / connections and wires themselves .. Unit needs spark module and broil ignitor; ordrng 1 W10860916 (spark module) and 1 WPW10333842 (broil ignitor) and 1 WPW10324262 (bake ignitor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Chesapeake Beach, MD 20732
Shane B.
Job Details:
11/21/2022
complaint is the unit not cooling. when i arrived unit was unplugged and had been for several days. no ice build up but had a lot of water in the bottom of FC and the drain pan. inspected evap and found the brown wire to defrost heater had backed out of the connector. once plugged in fully and taped in place i plugged unit in and tested heater. it is working. ordering evap harness so this doesnt happen again. schedule when part is available.; ordrng 1 W11581973 (harness)
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Winchester, VA 22602
Danny R.
Job Details:
11/21/2022
found the pressure hiose off unit reseated hose now it sees the water in unit checksok
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Winchester, VA 22602
Danny R.
Job Details:
11/21/2022
found the pressure hiose off unit reseated hose now it sees the water in unit checksok
We serviced a
WHIRLPOOL OVEN
Model RBD305PVS02
Near Ellicott City, MD 21043
Robert L.
Job Details:
11/21/2022
"cx complaint display blank nbut buttons beep, confirmed issue, reset power stiill no display, control part# W10244191 NLA.. reseqarched some may be availible as rebuilt online, cx will try to get part himself, quoted $110 labor to install part if needed with no warranty on part, collected $120 visa"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Inwood, WV 25428
Danny R.
Job Details:
11/21/2022
gera case is failing shafter has dropped down and rubbing pully and cover will need gear casr cover pully and belt; ordrng 1 W11449840 (gear case) and 1 W11481722 (shifter) and 1 W10721967 (pully) and 1 W11239857 (belt) and 1 W11409708 (sheild) and 2 2callcount (2 call count gear case look look 2 cc)s
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS03
Near McLean, VA 22101
Jason A.
Job Details:
11/21/2022
CX complaint RC temps inconsistent & noise. Found noise coming from scroll & evap heavy frost. No airflow. Called MA & VIA will cover cost of scroll. New scroll lines up & all screws tight. Noise level normal > JJ
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Barboursville, VA 22923
Eric F.
Job Details:
11/21/2022
"Installed parts, tested unit, unit working as designed."
We serviced a
MAYTAG DRYER
Model MEDC400VW0
Near Gettysburg, PA 17325
Bernard M.
Job Details:
11/21/2022
"Replaced element per previous tech, ran timed dry and the unit heats with timer moving. Unit checks good"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Waynesboro, PA 17268
Andrew S.
Job Details:
11/21/2022
"Per previous diag I was able to access and repalce the gearcase, splutch and belt. i then testedthe unit and found that it is now functioning as intended. Job complete"
We serviced a
WHIRLPOOL RANGE
Model XFG361LVD
Near Stephens City, VA 22655
Danny R.
Job Details:
11/21/2022
"unitheated right but is on a cirut with the cioffee maker . fridg . micro wave . lamps , and other kitchen appliances . the heating issues are intermtion cx will fix power issues ."
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near Alexandria, VA 22314
Lloyd B.
Job Details:
11/21/2022
These appliances are in a city building (shelter) and the cx says they have city people or maintence men come fix and don' pay. Service declined
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW1
Near Bryans Road, MD 20616
Robert A.
Job Details:
11/21/2022
Cx complaint that the unit does not start cycles after depositing money. I inspected the unit to confirm the complaint. The cx deposited $3.25 in quarters and nothing happened. After waiting a few minutes the control area sparked and the display completely shut off. I opened the unit and found thermal damage from the control board. The unit will need a new control and user interface to resolve the issue. I'm ordering the parts for the return visit.; ordrng 1 W11290055 (control board) and 1 W11309937 (user interface)
We serviced a
N/A N/A
Model n/a
Near Harrisburg, PA 17110
Fred G.
Job Details:
11/21/2022
"cx complaint all 4 top burners were not lighting, gas smell but no ignition. inspected unit and could not find a model/serial number plate. called MR to see if he could help and together we did not find it. we can not order parts or see if parts are available with out. unit is unrepairable at this point."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV04
Near New Freedom, PA 17349
Bernard M.
Job Details:
11/21/2022
When arrived found the bottom right corner of FC door damaged. The liner wasn't sealed to door and gasket wouldn't stay in. Ordering FC door and is to be shipped to cx address. Cx will contact office when new door arrives.; ordrng 1 W11566703 (FC door)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Gettysburg, PA 17325
Bernard M.
Job Details:
11/21/2022
"Cx complaint unit's flames are too high. Inspected unit andx found the 2 front burner flames to be high when adjusted to low setting. Removed knob and used precision flathead to adjust flame down where they come just above burner head. Adjusted front left and right burners, the rest are good. Unit checks good"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Gettysburg, PA 17325
Bernard M.
Job Details:
11/21/2022
"Cx complaint unit's flames are too high. Inspected unit andx found the 2 front burner flames to be high when adjusted to low setting. Removed knob and used precision flathead to adjust flame down where they come just above burner head. Adjusted front left and right burners, the rest are good. Unit checks good"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Gettysburg, PA 17325
Bernard M.
Job Details:
11/21/2022
"Cx complaint unit's flames are too high. Inspected unit andx found the 2 front burner flames to be high when adjusted to low setting. Removed knob and used precision flathead to adjust flame down where they come just above burner head. Adjusted front left and right burners, the rest are good. Unit checks good"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Gettysburg, PA 17325
Bernard M.
Job Details:
11/21/2022
"Cx complaint unit's flames are too high. Inspected unit andx found the 2 front burner flames to be high when adjusted to low setting. Removed knob and used precision flathead to adjust flame down where they come just above burner head. Adjusted front left and right burners, the rest are good. Unit checks good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM
Near Ellicott City, MD 21043
Robert L.
Job Details:
11/21/2022
"cx compalint red h20 symbol stays on even ui display after they changed filter, cx unaware of the fact they need to reset that option when changing filter, showed by pressing 2 buttons on dispenser the light goes off, new construction, use and care guide missing, refered back to website for copy,tested all ops ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Felton, PA 17322
Sal R.
Job Details:
11/21/2022
"CX complaint is that the unti is not making ice and that the lights are out in the RC. I also found that the icebion has a hole in the under side due to icejaming in the bins gears witch pushed ice throught the plastic. I am ordering 1 icemaker (W11579560), 1 icebin (WPW10347093), and will use FC LED MOD on return visit. Once the contract is apporved, please have someone form the office call to set a retun date.; ordrng 1 WPW10347093 (icebin) and 1 W11579560 (icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF550CDHZ07
Near Ashburn, VA 20148
Ezra M.
Job Details:
11/21/2022
"frost in freezer section, found door gasket out of position on left side of freezer door. reseated, verified secure, releveled unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Centreville, VA 20121
Richard B.
Job Details:
11/21/2022
"CX complant. Door scratched/ Prior diagnosis found unit needs door , Installed door and assured door gasket sealing, Need to send badge to CX as it was not ordered. Job completed, RB; ordrng 1 W10884773 (badge) and 1 looklook (look look)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Dover, DE 19904
Andrew W.
Job Details:
11/21/2022
"Cx complaint is dishwasher not working. inspected and verified complaint. per cx complaint, checked water line into the unit and found the water line was shut off. turned valve open and tested unit and unit is now working as designed. job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Waynesboro, PA 17268
Andrew S.
Job Details:
11/21/2022
"Per previous diag I was able to access and repalce the gearcase, splutch and belt. i then testedthe unit and found that it is now functioning as intended. Job complete"
We serviced a
WHIRLPOOL WASHER
Model UNKWN
Near Norfolk, VA 23518
Carl A.
Job Details:
11/21/2022
cx cancelled as there was no modle or ser number on unit
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Harrisburg, PA 17112
Fred G.
Job Details:
11/21/2022
cx complaint sinse last repair unit still makes noise. entered into diag and found 0 error codes. ran auto test and found unit has belt noise when agitating and in a spin cycle. I was able to replace drive belt and test unit. no belt noise heard. I called TL (SR7735094126) due to the cx was still not happy with unit. unit is loud when in use. all sounds are normal for this unit. i did find the unit was a little off level and some hoses were hitting back of unit. i did fix those issues. unit checks good.
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Virginia Beach, VA 23464
Zachery R.
Job Details:
11/21/2022
"upon arrival cx answered via ring door bell. cx advised he is in route. while going to replace going, noticed defective blower wheel, ordering blower wheel and returning with parts to complete repair. please schedule with AR on a saturday. cx teaches and does not get off until 4.; ordrng 1 WP697772 (blower wheel)"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near McLean, VA 22101
David J.
Job Details:
11/21/2022
F5E1 Lid switch fault F2E1 Ui stuck key CX complaint unit will sometimes and cycle and leave clothes wet. Arrived to unit and inspected and found that customer just moved in the house with this unit. Put unit into diagnostic mode and check for Error codes. Found two error codes above. Cleared error codes and ran diagnostic cycle. Found unit completed cycle with no issues during cycle. The agitation process was very weak. Checked for error codes after cycle and had none. Lifted unit and inspected clutch clutch needs to be replaced due to ware. Found no oil from gearcase. Ordering lid latch as well. Quoted customer for repair. Customer paid 120.00 service call. They will call and let us know if they want to continue with repair. ; ordrng 1 W10734521 (Clutch) and 1 W10810403 (Lid latch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS03
Near McLean, VA 22101
Jason A.
Job Details:
11/21/2022
CX complaint FRIDGE RC items are frozen when set to 38. Measured RC thermistor in icewater at control. CN3 pin 1 to 4 8.38K ohms. Called techline. Recommend replacing HV board. CX was not home - only housekeeper. Set RC temp to 46 & CX will monitor thermometer in RC & call office if they decide to have control replaced > JJ; ordrng 1 WPW10317076 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Barboursville, VA 22923
Eric F.
Job Details:
11/21/2022
"Installed parts, tested unit, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Barboursville, VA 22923
Eric F.
Job Details:
11/21/2022
"Installed parts, tested unit, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Barboursville, VA 22923
Eric F.
Job Details:
11/21/2022
"Installed parts, tested unit, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Barboursville, VA 22923
Eric F.
Job Details:
11/21/2022
"Installed parts, tested unit, unit working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Hedgesville, WV 25427
Andrew S.
Job Details:
11/21/2022
"Per previous tech I was able to access and replace the ice maker. i then ran test 56, 57 and 45 and the unit is functioning as intended. Job complete"
We serviced a
MAYTAG WASHER
Model MVWX655DW
Near Culpeper, VA 22701
Robert W.
Job Details:
11/21/2022
"Arr at CX and put unit into diag and found unit had error code F7E1 basket speed ran unit in diag and unit will do everything but when unit goes to spin unit will shut down, Pulled console and ohm out shifter form control at J2 1-2 and its testing open then tested at actuator and unit is testing open. Orering shifter to fix issue Control and lid lock are good.; ordrng 1 W10913953 (Shifter)"
We serviced a
ADMIRAL ALL IN ONE W/D
Model 124 OIL CHANGE
Near Crofton, MD 21114
Branden R.
Job Details:
11/21/2022
oil change 711 battlefield blvd chesapeake va 23320
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Stafford, VA 22554
Robert W.
Job Details:
11/21/2022
Replaced splutch and harness unit tested and is working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Stafford, VA 22554
Robert W.
Job Details:
11/21/2022
Replaced splutch and harness unit tested and is working properly.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Round Hill, VA 20141
Ezra M.
Job Details:
11/21/2022
installed new panel.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Laurel, MD 20708
Andrew H.
Job Details:
11/21/2022
Customer complaint is a unit's not making ice. Inspected unit found very little ice made in the ice bin. I put unit into test mode and check test 58. Test shows 01. For heater off and ice maker thermistor colder than harvest temperature. Which indicates that ice maker is within harvest temperature. I then checked test 56 for error codes and had E5 error code. Indicating ice maker thermistor bad and mold and cooling state for too long. I ran test 57 for harvest. Ice maker harvested and kicked out ice cubes. I ran test 45. Ice maker filled with water. I then ran test 36 ice maker fantastic. Ice make your fan activated and was blowing cold air out of the ice maker compartment. I believe unit has control issue and will need main control replaced. Ordering main control and ice maker for return visit. Ice maker show special order. Scheduled customer 10 days out.; ordrng 1 W11224256 (Control) and 1 W11579560 (Ice maker)
We serviced a
FORD VAN
Model 7DC0935
Near Crofton, MD 21114
Andrew S.
Job Details:
11/21/2022
Van 112 4EK0641 Oil Change
We serviced a
FORD VAN
Model 7DC0935
Near Crofton, MD 21114
Andrew S.
Job Details:
11/21/2022
Van 112 4EK0641 Oil Change
We serviced a
JENN-AIR RANGE
Model JDRP548WP02
Near Pikesville, MD 21208
Keith H.
Job Details:
11/21/2022
installed part supplied by whpl. tested it unit is working
We serviced a
JENN-AIR RANGE
Model JDRP548WP02
Near Pikesville, MD 21208
Keith H.
Job Details:
11/21/2022
installed part supplied by whpl. tested it unit is working
We serviced a
JENN-AIR RANGE
Model JDRP548WP02
Near Pikesville, MD 21208
Keith H.
Job Details:
11/21/2022
installed part supplied by whpl. tested it unit is working
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Richmond, VA 23223
Chris B.
Job Details:
11/21/2022
cx comp dent in rc door insp unit conf cx comp ordering ss rc door; ordrng 1 W10672972 (ss rc door)
We serviced a
WHIRLPOOL DRYER
Model WED95HEDW0
Near Sandston, VA 23150
Jonathon C.
Job Details:
11/21/2022
"cx complaint, 'unit not working.' cx wouldnt elaborate on this complaint, tested every function i could think of, everything worked. cx paid service call by card. job is complete"
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW4
Near Fairfax, VA 22032
Richard B.
Job Details:
11/21/2022
"CX complant, Washer hasnot worked since delivery, Inspected unit and found F8E1 valve failure in diagnostics, Cleared error code and started a regular wash cycle after turning on supply line valves, Tested unit on warm cycle, Hot cycle and also cold cycle after clearing valve failure error code. Unit is working as designed. Instructed CX on load and go dispenser and use of machine. Job completed, RB"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Bowie, MD 20720
Dustin F.
Job Details:
11/21/2022
"Inspected unit, found Dual Valve reading open and Bad LED. Replaced Dual Valve and LED, unit now dispenses water and lights all on ( pics taken) SAdly, the Wrong color pantry ui door was ordered. sending Pantry UI for return visit and reordered Stainless door (Black stainless was ordered); ordrng 1 W10815669 (Pantry door (stainless)) and 1 Look (LOOK)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Front Royal, VA 22630
Daniel J.
Job Details:
11/21/2022
replaced cabinet absorbers and suspension rids reinstalled tested spin and agitate sounds normal ***look look cabinet needs to be picked up
We serviced a
MAYTAG WASHER
Model MVWB855DC
Near Stevensville, MD 21666
Alexander W.
Job Details:
11/21/2022
Cx stated unit not working at all inspected tested and Verified cx complaint found console defective due to defective control replaced both from pre-id parts tested unit unit is now operating as designed job is complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Portsmouth, VA 23701
Anthony D.
Job Details:
11/21/2022
cx complaint unit not making ice checked temps fc at 2 degrees checked ice maker found icemaker to be in the off position turned to on position icemaker cycled and filled unit working as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Ashburn, VA 20147
Ezra M.
Job Details:
11/21/2022
"installed hinges, door working properly"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Mount Wolf, PA 17347
Sal R.
Job Details:
11/21/2022
CX complaint is that the unti was not completing a wash cycle. I found that CX was using the unit with out the hot water supply on. I also foun d that that CX does not have a stand pipe for the drain hose. He attatches a 20-25 ft rubber hose and runs the hose out the basement door and up a flight of stairs to the back yard. I advided CX to have a stand pipe installed. I ran a test cycle and unit is opperating as designed. CX instructed visit.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Cockeysville, MD 21030
Brian R.
Job Details:
11/21/2022
came out and replaced part ordered and reset unit. cx all worried about UI and took pictures of new and old one. unit was froze over some. put unit into defrost mode. cx to keep a eye on unit and see how it does. UI ordered is not the UI sent or put in as theres a service pointer for this part. had to melt down Fridge evap as that was a ice block. melted unit down and reset. unit checks. job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Newark, DE 19702
Andrew W.
Job Details:
11/21/2022
"Per prior tech's diag, replaced all parts ordered. checked new gasket seal to make sure it was sealing properly. unit is now working as designed. job complete."
We serviced a
WHIRLPOOL DRYER
Model WHD3090GW0
Near Washington, DC 20003
Shawn D.
Job Details:
11/21/2022
read last techs notes bulkhead doesnt have oil in. took unit aprt to find line from bottom of drier goes to condenser its broken this is where all the oil is coming from snapped pic. called techline spoke to adrian unit is not repaiable in the field sr#7735094563
We serviced a
WHIRLPOOL DRYER
Model WHD3090GW0
Near Washington, DC 20003
Shawn D.
Job Details:
11/21/2022
read last techs notes bulkhead doesnt have oil in. took unit aprt to find line from bottom of drier goes to condenser its broken this is where all the oil is coming from snapped pic. called techline spoke to adrian unit is not repaiable in the field sr#7735094563
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Parkville, MD 21234
Keith H.
Job Details:
11/21/2022
replaced controls . evap is ok today unit should be good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Richmond, VA 23230
Joseph D.
Job Details:
11/21/2022
"unit with failed damper, and drawer bin sticking out must replace when available please to enable door seal and air function; ordrng 1 WPW10430639 (bin) and 1 W11164593 (damper)"
We serviced a
WHIRLPOOL WASHER
Model KDTM404ESS3
Near Front Royal, VA 22630
Daniel J.
Job Details:
11/21/2022
stacked unit customer will have removed for return entereed diag f8 e1 was stored ran diag at times when hot water was entrering small stream cold water normal steady flow at times whime from hot water valve long fill stored sugguesting vavles cx paid by cc 110 due on return; ordrng 1 W10599356 (inlet vavle)
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Smyrna, DE 19977
Andrew W.
Job Details:
11/21/2022
Cx complaint is unit starts the drain pump when it's plugged in. inspected and verified complaint. help cancel button down for 5 seconds and the unit stopped trying to drain. checked unit for error codes and found F8E1 long fill no fill error. Checked and founf hot water valve was shut. opened valve and tested unit and unit filled without issue and completed the test cycle without issues. unit is working as designed. job complete
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Chester, MD 21619
Alexander W.
Job Details:
11/21/2022
Cx stated unit is leaking inspected tested but cannot verify cx complaint ran unit three times and no leak found went over use and care with cx unit is working as designed job is complete.
We serviced a
MAYTAG WASHER
Model MVWB855DC
Near Stevensville, MD 21666
Alexander W.
Job Details:
11/21/2022
Cx stated unit not working at all inspected tested and Verified cx complaint found console defective due to defective control replaced both from pre-id parts tested unit unit is now operating as designed job is complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Trappe, MD 21673
Alexander W.
Job Details:
11/21/2022
Cx stated unit not filling inspected tested and verified cx complaint found harness defective break in harness for inlet valve ordering harness cannot reached due to SO part. ; ordrng 1 W11227372 (Harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ0
Near Stafford, VA 22554
Robert W.
Job Details:
11/21/2022
Cx complaint is the unit is leaking watewr. Inspected unti and found the door gasket not sealing properly in the top left corner allowing water to leak. Ordering Door gasket to correct issue.; ordrng 1 W11483553 (Door gasket)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Bel Air, MD 21014
Neil H.
Job Details:
11/21/2022
REPLACED THE DISPENSER AND THE BEZEL UNIT CHECKED GOOD.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Charlottesville, VA 22902
Kyle A.
Job Details:
11/21/2022
Cx complaint of unit not washing. Did confirm lf error due to bad hot valve. Ordering valve.; ordrng 1 W11210459 (Valve)
We serviced a
WHIRLPOOL OVEN
Model WFE535S0LZ2
Near Mineral, VA 23117
Jerod R.
Job Details:
11/21/2022
"tested unit advised customer that unit will have some burn off, pre heated unit found unit did not smoke"
We serviced a
WHIRLPOOL OVEN
Model WFE535S0LZ2
Near Mineral, VA 23117
Jerod R.
Job Details:
11/21/2022
"tested unit advised customer that unit will have some burn off, pre heated unit found unit did not smoke"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Clarksburg, MD 20871
Marc M.
Job Details:
11/21/2022
arrived at cx home and cx stated whirlpool has already exchanged the unit due to exstensive wait times for parts. call cancelled.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Clarksburg, MD 20871
Marc M.
Job Details:
11/21/2022
arrived at cx home and cx stated whirlpool has already exchanged the unit due to exstensive wait times for parts. call cancelled.
We serviced a
JENN-AIR COOKTOP
Model JIC4430XS00
Near Winchester, VA 22603
Danny R.
Job Details:
11/21/2022
unit has blownn out controls again called tech line will get all controls touch board covered under warrenty with other parts too also less then 30 days since last reapir called tech line sr; ordrng 1 WPW10396615 (control)
We serviced a
WHIRLPOOL OVEN
Model RBD305PVS02
Near Ellicott City, MD 21043
Robert L.
Job Details:
11/21/2022
"cx complaint display blank nbut buttons beep, confirmed issue, reset power stiill no display, control part# W10244191 NLA.. reseqarched some may be availible as rebuilt online, cx will try to get part himself, quoted $110 labor to install part if needed with no warranty on part, collected $120 visa"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Arlington, VA 22204
Lloyd B.
Job Details:
11/21/2022
Cx complained the unit made noise. Inspected the unit and found that the rotor bolt was getting loose. Tightened the rotor bolt and tested and it no longer makes noise. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Washington, DC 20010
Samuel R.
Job Details:
11/21/2022
cx cancelled at door
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Hughesville, MD 20637
Shane B.
Job Details:
11/21/2022
installed ordered module. all lights in unit are now working. unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Aldie, VA 20105
Ezra M.
Job Details:
11/21/2022
"replaced compressor and dryer, installed process stub. filled unit with 140 psi nitrogen, no leaks, pressure held. vacuumed to -29, pressure held for 15 mins, no leaks, filled with 4.27 oz r134a, verified good and stable pressures and full frost pattern."
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Dover, DE 19904
Andrew W.
Job Details:
11/21/2022
Cx complaint is unit shaking during spin cycle. inspected and verified complaint. checked unit for error codes and none were present. tested unit and unit spun without issues. found that cx was underloading the unit and it was causing the unit to go off balance. informed cx on proper loading of unit and calibrated unit. unit is working as designed. job complete
We serviced a
KITCHENAID OVEN
Model KODE500ESS04
Near York, PA 17407
Bernard M.
Job Details:
11/21/2022
Cx complaint the unit doesn't meet temp. Entered into diag and found no error codes. Cx stated the unit displayed the temp of 167 degrees and shut off. Set both upper and lower ovens to 350 degrees and both reached temps without shutting off. Used temp probe on multi-meter to verify temps. Convection bake also worked. Instructed cx if unit would shut off again to contact extended warranty company and we'll come back out and possibly contact techline. As of now both upper and lower ovens meet temps and work as designed
We serviced a
WHIRLPOOL FREEZER
Model WRT311FZDB02
Near Baltimore, MD 21209
Eric W.
Job Details:
11/21/2022
cx complant of nunit not cooling in fridge and frost in freezer inspected unit found gaskets sealling good but found cabnert tyo liner in bottome right corner not sealed up put tape over the gap to see if the frost goes away
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Potomac, MD 20854
Julian H.
Job Details:
11/21/2022
CX cokmplaint about unit being loud & squealing a lot causing cycles not to finish sometimes inspected unit on test mode F0E5 unbalance error then put unit on auto test & found squealing from suspension pushed them & not moving back up quickly issue with suspension CX DONT WANT TO MOVE FWD YET PAID SVC CALL ONLY; ordrng 1 W11130356 (suspension)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Madison, VA 22727
Eric F.
Job Details:
11/21/2022
"Confirmed cx complaint friction sleeves not holding. Found left friction sleeve worn through, right worn but not broken. Replaced with truck stock, flared hinges out slightly to take some pressure of friction sleeves so that they don't break. Replaced old sleeves with truck stock, tested unit, unit working as designed.; ordrng 2 WP8268961 (EF TS Friction Sleeve)s, used 2 WP8268961 (Friction Sleeve) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Hanover, MD 21076
Eric W.
Job Details:
11/21/2022
got to unit found dent in fridge door cx complaint was refrige waterline leak couldnt find complaint all we seen was dent in door home hasnt been sold yet; ordrng 1 W11223753 (logo) and 1 W10912075 (door right frige)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ
Near Chester, VA 23831
Chris B.
Job Details:
11/21/2022
cx comp unit will dispence water insp unit conf cx comp found obstruction in water line cleared obstruction tested un it desighned
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Richmond, VA 23233
Jerod R.
Job Details:
11/21/2022
"tested unit found unit has a ticking noise, foun a flay spot on a roller, and rub marks on the blower wheel, and deformed vent tub ordered needed parts to fix; ordrng 1 279936 (pipe-exhst) and 1 WP697772 (blower wheel)"