We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Stevensville, MD 21666
Alexander W.
Job Details:
11/21/2022
Cx stated unit not cooking properly inspected tested and verified cx complaint when oven set to 350 average temp at 280 both ovens doing the same thing. Elements are all good and within range. Adjusted oven by 30 and oven responded well to adjustment but still peaking at 340 ordering temp sensors for both ovens and resched cx for 11/30; ordrng 2 W11598120 (Temp sensor)s
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near New Oxford, PA 17350
Bernard M.
Job Details:
11/21/2022
"Replaced console and lid lock, recalibrated and ran auto test, test completed without issues. Unit checks good"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Fredericksburg, VA 22401
Thomas B.
Job Details:
11/21/2022
Informed RTM of the uneconimical issue in ticket rtm understood found someone else tried to sell and it was returned for same issues.
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Brandywine, MD 20613
Robert A.
Job Details:
11/21/2022
"Cx complaint that the unit's lower oven is not working. I inspected the unit to confirm the complaint. The upper oven works fine. I attempted to broil and bake the lower oven and it produced no heat at all. I found no error code, but the lower fan is not running at all on lower fan speed test. It does run on high speed test. I see no damage on the element and the convection fan runs fine. I checked the wire at the Jbox and they are good as well. The unit will need new control boards to resolve the issue. I'm ordering the parts for the return visit. I collected the service call fee by CC.; ordrng 1 W11179310 (control board 225.67)"
We serviced a
JENN-AIR RANGE
Model JES9860AAB
Near Lancaster, PA 17601
Justin L.
Job Details:
11/21/2022
Cx complaint unit will pre-heat then shut off. Attempted diagnostic but some buttons dont fully respond. Was able to enter and found no saved error codes. Attempted to activate components and control kept resetting. Unit will need control (NLA) and console for repair. If control is found office will need to set return with cx; ordrng 1 74006362 (clock with harness (NLA)) and 1 WP74005747 (console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Frederick, MD 21702
Ricardo S.
Job Details:
11/21/2022
Replaced door. unit cks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Frederick, MD 21702
Ricardo S.
Job Details:
11/21/2022
Replaced door. unit cks ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Richmond, VA 23236
John P.
Job Details:
11/21/2022
"CX complaint unit not working checked unit found error 4-3, 7-1, confirmed bad sump quoted:W11025157 $257.49$110 labor$15 shipping$15.45 tax"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Falls Church, VA 22043
David J.
Job Details:
11/21/2022
CX complaint unit will not pump water into dishwasher and start washing dishes. After previous tech visit he had found that the unit needed a new harness and control. Arrived today and removed old parts and installed new ones as stated by previous tech powered unit back on and tested as soon as the unit got to the wash cycle. It started leaking water from underneath. Remove the unit and inspected and found that on wash motor black hose has a split and defective. Ordering new sump assembly for return visit.; ordrng 1 W11416363 (Sump assembly)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Hampton, VA 23605
Justin W.
Job Details:
11/21/2022
cx complaint unit not heating. checked unit to find moisture sensor connector loose allowing for intermittent stopping of unit stating clothes dry. tightened moisture senswor and found unit working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KUBL314KSS00
Near Bethany Beach, DE 19930
Frederick R.
Job Details:
11/21/2022
"CX complaint is top section freezing drinks. Bottom ok. Inspected/tested and found temp on top section at 18deg. Bottom section was working properly. Ordering separator, pcb control and evap cover. All parts FBO so cannot reschedule at this time; ordrng 1 W11538049 (pcb box) and 1 W11532916 (separator) and 1 W11532990 (evap cover)"
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Norfolk, VA 23511
Anthony D.
Job Details:
11/21/2022
replaced tub dispenser and bellow calibrated tested unit is working as designed
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW
Near Fredericksburg, VA 22407
Thomas B.
Job Details:
11/21/2022
Inspected unit unable to locate any noises unit runs without issue no error codes did a full check found loose connections on motor tightened tested for proper use unit now functions normally
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS02
Near Phoenix, MD 21131
Brian R.
Job Details:
11/21/2022
came out to replaced lights cx had sent to her covered by S-code S84638 for Labor and parts. advised cx she will have to pay 120 service call fee. she said she shouldnt have to but will. replaced all lights sent for this unit. cx pleased and said very bright and pleassed. job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Hanover, MD 21076
Eric W.
Job Details:
11/21/2022
got to unit found dent in fridge door cx complaint was refrige waterline leak couldnt find complaint all we seen was dent in door home hasnt been sold yet; ordrng 1 W11223753 (logo) and 1 W10912075 (door right frige)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHDXVY010
Near Washington, DC 20011
Samuel R.
Job Details:
11/21/2022
cx complaint unit is not making ice.inspected unit and could confirm cx complaint.jumped ice maker and ice maker would not harbest.unit needs a new ice maker W10884390 0 tribles cx paid in full; ordrng 1 W10884390 (ice maker)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Fallston, MD 21047
Neil H.
Job Details:
11/21/2022
REPLACED THE PUMP PRIOR PUMP LEAKING REPLACED AND UNIT CHECKED GOOD
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEM10
Near Lanham, MD 20706
Dustin F.
Job Details:
11/21/2022
"Replaced LH and RH door gasket per previous tech, tested unit, unit now working as intended."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Waynesboro, VA 22980
Kyle A.
Job Details:
11/21/2022
Cx complaint of unit not washing.did confirm f6e3 and f7e2 error. Checked motor connection amd they are secure. Checked windings and all are reading in range. Ordering control.; ordrng 1 W11583890 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW09
Near Baltimore, MD 21212
Keith H.
Job Details:
11/21/2022
cx complaiint is sheet of ice in ice bucket inspected unti and found icemaker leaking i replaced icemaker it filled and cycled unit is working
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Bethany Beach, DE 19930
Frederick R.
Job Details:
11/21/2022
Asssisted ME on built in; saved tckt
We serviced a
KITCHENAID RANGE
Model KFDC506JSS01
Near Olney, MD 20832
Julian H.
Job Details:
11/21/2022
2YR WARRANTYCX complaint about unable to turn lf burner found that valve bend & broke off not cause by CX need mainfold ; ordrng 1 W11384736 (MANIFOLD)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Inwood, WV 25428
Danny R.
Job Details:
11/21/2022
gera case is failing shafter has dropped down and rubbing pully and cover will need gear casr cover pully and belt; ordrng 1 W11449840 (gear case) and 1 W11481722 (shifter) and 1 W10721967 (pully) and 1 W11239857 (belt) and 1 W11409708 (sheild) and 2 2callcount (2 call count gear case look look 2 cc)s
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Gettysburg, PA 17325
Bernard M.
Job Details:
11/21/2022
"Cx complaint unit's flames are too high. Inspected unit andx found the 2 front burner flames to be high when adjusted to low setting. Removed knob and used precision flathead to adjust flame down where they come just above burner head. Adjusted front left and right burners, the rest are good. Unit checks good"
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXLE01
Near Norfolk, VA 23508
Anthony D.
Job Details:
11/21/2022
cx complaint left side leveler will not go up or down checked unit to find leveler stripped and will not go up or down ordering leveler assembly and second tech due to unit being a built in to complete repair; ordrng 1 W10860229 (leveler assembly left) and 1 LOOK/LOOK (second tech) and 1 W10860448 (leveler assembly right)
We serviced a
WHIRLPOOL OVEN
Model WMC30516HZ0
Near Jarrettsville, MD 21084
Brian R.
Job Details:
11/21/2022
this is a counter top unit thats in the wall with the install kit and we do not service them. units within the 1st year and cx will need to call whirlpool about unit as theres no parts or anything we can do. job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Owings Mills, MD 21117
Brian R.
Job Details:
11/21/2022
cx complaint is freezer doesnt stay frozen and unit leaks a bunch of water and floor flooded. she said all the ice melts and that whats floods floor. she said she has floor damage now so i took pictures of the floors. took temp readings of 43 in Fridger -10 in Freezer. evap clear with normal frost pattern. she said it seems light the unit just shuts down at night and never comes back on and goes into sleep mode. shes not happy at all and wants new unit. advised we will order new controls and sensors for unit as its not reading right for what units set to either. as soon as parts are ion office will schedule.; ordrng 1 W11518204 (UI Black) and 1 W11566851 (Control) and 1 W11581973 (Harness) and 1 WPW10384183 (Thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X20DW01
Near Lancaster, PA 17602
Justin L.
Job Details:
11/21/2022
As per previous visit was able to access unit and replace parts. Unit now checks good no further work needed
We serviced a
WHIRLPOOL WASHER
Model WFW9550WW10
Near Midlothian, VA 23113
John P.
Job Details:
11/21/2022
Installed tub assembly tested working as designed
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Lincoln, DE 19960
Frederick R.
Job Details:
11/21/2022
CX complaint is WM will not drain. Inspected/tested and found the unit had a broken wire to the drain pump. Repaired broken wire and retested and now the unit is working and draining properly. Job is complete
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Bel Air, MD 21014
Neil H.
Job Details:
11/21/2022
REPLACED THE DISPENSER AND THE BEZEL UNIT CHECKED GOOD.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Dover, DE 19904
Andrew W.
Job Details:
11/21/2022
"Cx complaint is unit not baking or broiling. tested and verified complaint. burners are all working correctly in testing. bake clicks to ignite but does not ignite. broil there is no click for igniting at all. checked connections and dsi board. unit is not getting enough voltage from dsi board to ignite. ordering control, dsi, and broil ignitor just in case. cannot reschedule due to cx having to leave for an appt.; ordrng 1 W11162730 (module-spk) and 1 W11159621 (control) and 1 WPW10333842 (igntr-oven)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Felton, PA 17322
Sal R.
Job Details:
11/21/2022
"CX complaint is that the unti is not making ice and that the lights are out in the RC. I also found that the icebion has a hole in the under side due to icejaming in the bins gears witch pushed ice throught the plastic. I am ordering 1 icemaker (W11579560), 1 icebin (WPW10347093), and will use FC LED MOD on return visit. Once the contract is apporved, please have someone form the office call to set a retun date.; ordrng 1 WPW10347093 (icebin) and 1 W11579560 (icemaker)"
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS01
Near Charlottesville, VA 22901
Kyle A.
Job Details:
11/21/2022
Installed parts and tested unit and unit is now as designed.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Richmond, VA 23236
John P.
Job Details:
11/21/2022
found wire not fully seated on TCO seated wire tested working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Laurel, MD 20708
Andrew H.
Job Details:
11/21/2022
Customer complaint is the units not making ice. Inspected unit found ice maker stuck halfway in the cycle. I replace the ice maker and cycled ice maker. The ice maker cycled and filled with water. Ice maker is that what happened have you got it I'll show you when to stop and I sat there now turn all the way to it is now working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Glen Burnie, MD 21061
Eric W.
Job Details:
11/21/2022
cx complant of sparking in lunit and no toe kick the toe kick was not there yet looked into sparking found the power wire to garbage disposal is niext to diswasher and the door hindge is hitting it causing it to spark told cx she will need electrican to fix wire and call when toe kick is in; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Smithfield, VA 23430
Justin W.
Job Details:
11/21/2022
cx complaint unit not leveled. checked unit to find unit not leveled and fc light working intermittently. leveled unit and fc door hitting switch properly to cycle light. unit working as designed
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Colonial Heights, VA 23834
Chris B.
Job Details:
11/21/2022
rpelaced ordered parts unit still has slight scraping sound and unit does wobble around less than before ordering tub W10752719 ship to cx; ordrng 1 W10752719 (tub)
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Bel Air, MD 21015
Neil H.
Job Details:
11/21/2022
REPLACED THE GEARCASE AND ROTOR STATOR CLUTCH RECALB UNIT AND TESTED GOOD.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Hanover, PA 17331
Drew B.
Job Details:
11/21/2022
arriverd foudn motor wouldnt unfasten off motor shaft and wuill need new motor to replace both together.. i left wheel at house and call cx when motor in to return cx had previously gotten PL1..; ordrng 1 W11549461 (motor)
We serviced a
MAYTAG WASHER
Model MVWX655DW
Near Culpeper, VA 22701
Robert W.
Job Details:
11/21/2022
"Arr at CX and put unit into diag and found unit had error code F7E1 basket speed ran unit in diag and unit will do everything but when unit goes to spin unit will shut down, Pulled console and ohm out shifter form control at J2 1-2 and its testing open then tested at actuator and unit is testing open. Orering shifter to fix issue Control and lid lock are good.; ordrng 1 W10913953 (Shifter)"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Virginia Beach, VA 23455
Carl A.
Job Details:
11/21/2022
"cx complaint of unit banging cabinet,checked unit to find that the gear case has play in it causing unit to bang agaist cabinet.also found cap leaking as well ordering parts needed for repairs; ordrng 1 W11454372 (Gearcase) and 1 W11239857 (Drive Belt) and 1 W11428524 (Capacitor) and 1 W10721967 (Drive Clutch Kit) and 1 W10528947 (Drive Hub) and 1 W11223765 (SCREW) and 1 W10919191 (washplate) and 1 LOOK/LOOK"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Winchester, VA 22601
Danny R.
Job Details:
11/21/2022
found inlet vavle leaking rep;laced with preid part ran diag no leaks now checksok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Midlothian, VA 23112
John P.
Job Details:
11/21/2022
Checked unit found wire not seated on heater seated wire tested working as designed
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Richmond, VA 23228
Jerod R.
Job Details:
11/21/2022
"cx had unit on back porch with only power connected, unble to properly test advised customer , it needs to be hooked up; saved tckt"
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ2
Near Hampton, VA 23666
Justin W.
Job Details:
11/21/2022
cx complaint f1e0 error code. confirmed stored error code. replaced control and tested heated unit to 350. unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Chesapeake Beach, MD 20732
Shane B.
Job Details:
11/21/2022
complaint is the unit not cooling. when i arrived unit was unplugged and had been for several days. no ice build up but had a lot of water in the bottom of FC and the drain pan. inspected evap and found the brown wire to defrost heater had backed out of the connector. once plugged in fully and taped in place i plugged unit in and tested heater. it is working. ordering evap harness so this doesnt happen again. schedule when part is available.; ordrng 1 W11581973 (harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Willow Street, PA 17584
Justin L.
Job Details:
11/21/2022
As per previous visit was able to access unit and replace diffuser. Tested unit and unit now checks good no further work needed
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Hopewell, VA 23860
Chris B.
Job Details:
11/21/2022
cx comp unit wwill not go past sensing insp unit conf cx comp found cold water valve off on unit turned cold valve on found water leaking from cold water valve on house advised cx to call plumber to repair leak found unit does work when water is on advised cx to use hot setting only till plumber is contacted
We serviced a
WHIRLPOOL WASHER
Model UNKWN
Near Norfolk, VA 23518
Carl A.
Job Details:
11/21/2022
cx cancelled as there was no modle or ser number on unit
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Chesapeake, VA 23322
Zachery R.
Job Details:
11/21/2022
"cx complaint unit not completing cycles. checked unit, come to find defective lower harness, splice connection at drain pump, claibrated and tested, unit shaking excessively. come to find side to side play in shaft, ordering gearcase, clutch, motor, and belt to complete repair.; ordrng 1 W11449840 (gearcase) and 1 W11283592 (motor-drve) and 1 W10721967 (clutch) and 1 W11239857 (belt)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Richmond, VA 23223
Chris B.
Job Details:
11/21/2022
cx comp dent in rc door insp unit conf cx comp ordering ss rc door; ordrng 1 W10672972 (ss rc door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Bunker Hill, WV 25413
Danny R.
Job Details:
11/21/2022
found loose conection at flow sensor reinstalled sensor harness and told cx to clear soap out unit unit chrcksok no leaks
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Waynesboro, PA 17268
Andrew S.
Job Details:
11/21/2022
"Per previous diag I was able to access and repalce the gearcase, splutch and belt. i then testedthe unit and found that it is now functioning as intended. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Waynesboro, PA 17268
Andrew S.
Job Details:
11/21/2022
"Per previous diag I was able to access and repalce the gearcase, splutch and belt. i then testedthe unit and found that it is now functioning as intended. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Barboursville, VA 22923
Eric F.
Job Details:
11/21/2022
"Installed parts, tested unit, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Washington, DC 20002
Samuel R.
Job Details:
11/21/2022
replaced brackets and unit is now working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Hanover, MD 21076
Eric W.
Job Details:
11/21/2022
got to unit found dent in fridge door cx complaint was refrige waterline leak couldnt find complaint all we seen was dent in door home hasnt been sold yet; ordrng 1 W11223753 (logo) and 1 W10912075 (door right frige)
We serviced a
WHIRLPOOL DISHWASHER
Model KUDE48FXSP6
Near Alexandria, VA 22301
Lloyd B.
Job Details:
11/21/2022
Cx complained the unit leaked. Inspected the unit and found it leaking directly under the motor. Unit needs new sump assy; ordrng 1 WPW10455261 (motor)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS02
Near Phoenix, MD 21131
Brian R.
Job Details:
11/21/2022
came out to replaced lights cx had sent to her covered by S-code S84638 for Labor and parts. advised cx she will have to pay 120 service call fee. she said she shouldnt have to but will. replaced all lights sent for this unit. cx pleased and said very bright and pleassed. job complete.
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW1
Near Bryans Road, MD 20616
Robert A.
Job Details:
11/21/2022
Cx complaint that the unit does not start cycles after depositing money. I inspected the unit to confirm the complaint. The cx deposited $3.25 in quarters and nothing happened. After waiting a few minutes the control area sparked and the display completely shut off. I opened the unit and found thermal damage from the control board. The unit will need a new control and user interface to resolve the issue. I'm ordering the parts for the return visit.; ordrng 1 W11290055 (control board) and 1 W11309937 (user interface)
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW1
Near Fredericksburg, VA 22408
Tanner B.
Job Details:
11/21/2022
"cx needs to call wpol back, cx had ext wty .. having ticket dispacted correctly.. unit needs gearacse and 4- suspension rods .. took a quick glance at unit.. suspension bouncing like a basket ball .. send shop job if ticket is redispacted"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Crownsville, MD 21032
Alexander D.
Job Details:
11/21/2022
"cx complaint unit intermittently tripping circuit breaker after previous repair. pressed cancel to run drain pump and breaker didnt trip. ran diagnostics and have f7e1 single speed washmotor failure, fAe2 vent electrical problem, f9e1 long drain errors stored. ran test cycle and it completed without tripping breaker. ran fill and drain a few more times and still not tripping breaker. if unit is causing breaker to trip then its either cause of washmotor issue and its working too hard sometimes or vent not sealing and moisture inside door causing short. ordering sump asm and vent, advised cx to wait til after replacing parts to try replacing breaker if issue persists. call cx to schedule return visit once we have eta on parts; ordrng 1 W11416362 (sump asm) and 1 W11414073 (vent asm)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Richmond, VA 23230
Joseph D.
Job Details:
11/21/2022
"unit with failed damper, and drawer bin sticking out must replace when available please to enable door seal and air function; ordrng 1 WPW10430639 (bin) and 1 W11164593 (damper)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Haymarket, VA 20169
Daniel J.
Job Details:
11/21/2022
dishwasher tub seal came off replaced with new made sure racks wasnt catching new tub seal diag checked for leaks none present
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Dover, DE 19904
Andrew W.
Job Details:
11/21/2022
"Cx complaint is dishwasher not working. inspected and verified complaint. per cx complaint, checked water line into the unit and found the water line was shut off. turned valve open and tested unit and unit is now working as designed. job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Dover, DE 19904
Andrew W.
Job Details:
11/21/2022
"Cx complaint is dishwasher not working. inspected and verified complaint. per cx complaint, checked water line into the unit and found the water line was shut off. turned valve open and tested unit and unit is now working as designed. job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Dover, DE 19904
Andrew W.
Job Details:
11/21/2022
"Cx complaint is dishwasher not working. inspected and verified complaint. per cx complaint, checked water line into the unit and found the water line was shut off. turned valve open and tested unit and unit is now working as designed. job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Waynesboro, PA 17268
Andrew S.
Job Details:
11/21/2022
"Per previous diag I was able to access and repalce the gearcase, splutch and belt. i then testedthe unit and found that it is now functioning as intended. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS1
Near Macon, VA 23139
Jerod R.
Job Details:
11/21/2022
replaced ordered parts and tested unit is now fully functional
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Bel Air, MD 21014
Neil H.
Job Details:
11/21/2022
REPLACED THE DISPENSER AND THE BEZEL UNIT CHECKED GOOD.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS03
Near McLean, VA 22101
Jason A.
Job Details:
11/21/2022
CX complaint FRIDGE RC items are frozen when set to 38. Measured RC thermistor in icewater at control. CN3 pin 1 to 4 8.38K ohms. Called techline. Recommend replacing HV board. CX was not home - only housekeeper. Set RC temp to 46 & CX will monitor thermometer in RC & call office if they decide to have control replaced > JJ; ordrng 1 WPW10317076 (cntrl-elec)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Bunker Hill, WV 25413
Danny R.
Job Details:
11/21/2022
found loose conection at flow sensor reinstalled sensor harness and told cx to clear soap out unit unit chrcksok no leaks
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HS09
Near Aylett, VA 23009
Jonathon C.
Job Details:
11/21/2022
"cx complaint, unit noisy in operation. tested all functions. all sounded and worked as designed. job is complete. cx was comparing unit to his neighbors samsung."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Portsmouth, VA 23701
Anthony D.
Job Details:
11/21/2022
cx complaint unit not making ice checked temps fc at 2 degrees checked ice maker found icemaker to be in the off position turned to on position icemaker cycled and filled unit working as designed
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW1
Near Hampton, VA 23669
Justin W.
Job Details:
11/21/2022
replaced parts ordered. heated unit to 350 unit working as designed.
We serviced a
JENN-AIR COOKTOP
Model JIC4430XS00
Near Winchester, VA 22603
Danny R.
Job Details:
11/21/2022
unit has blownn out controls again called tech line will get all controls touch board covered under warrenty with other parts too also less then 30 days since last reapir called tech line sr; ordrng 1 WPW10396615 (control)
We serviced a
AMANA RANGE
Model AGR6603SFS3
Near Germantown, MD 20874
Julian H.
Job Details:
11/21/2022
replaced parts & working
We serviced a
ADMIRAL ALL IN ONE W/D
Model 124 OIL CHANGE
Near Crofton, MD 21114
Branden R.
Job Details:
11/21/2022
oil change 711 battlefield blvd chesapeake va 23320
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Stafford, VA 22554
Robert W.
Job Details:
11/21/2022
Replaced splutch and harness unit tested and is working properly.
We serviced a
WHIRLPOOL OVEN
Model JJW2430DP03
Near Washington, DC 20009
Samuel R.
Job Details:
11/21/2022
replaced part ordered.tested unit and unit is now working properly
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Dover, DE 19904
Andrew W.
Job Details:
11/21/2022
"Cx complaint is unit not baking or broiling. tested and verified complaint. burners are all working correctly in testing. bake clicks to ignite but does not ignite. broil there is no click for igniting at all. checked connections and dsi board. unit is not getting enough voltage from dsi board to ignite. ordering control, dsi, and broil ignitor just in case. cannot reschedule due to cx having to leave for an appt.; ordrng 1 W11162730 (module-spk) and 1 W11159621 (control) and 1 WPW10333842 (igntr-oven)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Bel Air, MD 21015
Neil H.
Job Details:
11/21/2022
REPLACED THE GEARCASE AND ROTOR STATOR CLUTCH RECALB UNIT AND TESTED GOOD.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Laurel, MD 20708
Andrew H.
Job Details:
11/21/2022
Customer complaint is a unit's not making ice. Inspected unit found very little ice made in the ice bin. I put unit into test mode and check test 58. Test shows 01. For heater off and ice maker thermistor colder than harvest temperature. Which indicates that ice maker is within harvest temperature. I then checked test 56 for error codes and had E5 error code. Indicating ice maker thermistor bad and mold and cooling state for too long. I ran test 57 for harvest. Ice maker harvested and kicked out ice cubes. I ran test 45. Ice maker filled with water. I then ran test 36 ice maker fantastic. Ice make your fan activated and was blowing cold air out of the ice maker compartment. I believe unit has control issue and will need main control replaced. Ordering main control and ice maker for return visit. Ice maker show special order. Scheduled customer 10 days out.; ordrng 1 W11224256 (Control) and 1 W11579560 (Ice maker)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Odenton, MD 21113
Dustin F.
Job Details:
11/21/2022
"CX Complaint: Filter Door BrokeInspected Unit, confirmed Broken Filter Cover photo in quick pics. attempted to inspect filter head, when removing filter, filterhead ruptured and sprayed water through the kitchen. Got CX to turn off water main while i attempted to control the water. Shutoff valve behind unit failed to turn off water. After main turned off, i reseated filter, turned main on and tested for leaks. no leaks present, CX turned off water main and left off while he left for work, advised cx to get plummer. i cleaned up water in area with shopvac and 1 towel. CX rushed me out of house, said 'he was late for work and had to go' ORdering PArts for repair.; ordrng 1 Look (Look) and 1 W11346623 (Filter head) and 1 WP67006331 (Filter Lid) and 1 W11524655 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Germantown, MD 20874
Julian H.
Job Details:
11/21/2022
"CX complaint about led's being out & ice accumulating on FC floor found leds out replaced them from VS remove ice found a frost formation from evap drain defrosted & working; ordrng 2 W11338533 (led module)s and 1 LOOK (LOOK), used 2 W11338533 (led) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Richmond, VA 23233
Jerod R.
Job Details:
11/21/2022
"tested unit found unit has a ticking noise, foun a flay spot on a roller, and rub marks on the blower wheel, and deformed vent tub ordered needed parts to fix; ordrng 1 279936 (pipe-exhst) and 1 WP697772 (blower wheel)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Front Royal, VA 22630
Daniel J.
Job Details:
11/21/2022
replaced cabinet absorbers and suspension rids reinstalled tested spin and agitate sounds normal ***look look cabinet needs to be picked up
We serviced a
MAYTAG WASHER
Model MVWB855DC
Near Stevensville, MD 21666
Alexander W.
Job Details:
11/21/2022
Cx stated unit not working at all inspected tested and Verified cx complaint found console defective due to defective control replaced both from pre-id parts tested unit unit is now operating as designed job is complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near King William, VA 23086
Jonathon C.
Job Details:
11/21/2022
"cx complaint, unit still squeaks on heavy loads. tested unit, unable to verify complaint. cx did not have a test load for me. basket wobbles in spin significantly more than i think is acceptable. ordering gearcase, also ordering smaller diameter belt. cx is to have test load ready on return visit. unit may only need belt. two count job. resched for 12/2; ordrng 1 WPW10006384 (drive belt) and 1 WTW5057LW0 (gearcase) and 1 look (look)"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW1
Near Fredericksburg, VA 22408
Tanner B.
Job Details:
11/21/2022
"cx needs to call wpol back, cx had ext wty .. having ticket dispacted correctly.. unit needs gearacse and 4- suspension rods .. took a quick glance at unit.. suspension bouncing like a basket ball .. send shop job if ticket is redispacted"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Richmond, VA 23233
Jerod R.
Job Details:
11/21/2022
replaced ordered door and tested unit is now fully functional
We serviced a
WHIRLPOOL DRYER
Model WED8000DW
Near Catonsville, MD 21228
Robert L.
Job Details:
11/21/2022
"installed new belt and idler pulley per previous, rollers in good condition so only greased old ones, left new ones with cx for future if needed, tested all ops ok, recommended shorting vent"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Aldie, VA 20105
Ezra M.
Job Details:
11/21/2022
"replaced compressor and dryer, installed process stub. filled unit with 140 psi nitrogen, no leaks, pressure held. vacuumed to -29, pressure held for 15 mins, no leaks, filled with 4.27 oz r134a, verified good and stable pressures and full frost pattern."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Hampton, VA 23663
Justin W.
Job Details:
11/21/2022
"replaced gearcase, cap, screw, cam, and belt. calibrated and tested unit working as designed"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Salisbury, MD 21804
Michael E.
Job Details:
11/21/2022
"CX complaint: at end of cycle, unit keeps coming on for few min every few min. Tested and verified complaint. Wrinkle prevent is turned off. Ordering fascia and ACU. Cannot reschedule due to CX lives in VA, this is a vacation home. We will need to coordinate return visit.; ordrng 1 W11089306 (overlay) and 1 W11089308 (ACU)"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055FRZ00
Near West Springfield, VA 22152
Richard B.
Job Details:
11/21/2022
"CX compalant, Lost cooling. Prior diagnosis found unit needs evap fan and blade. Installed new blade and fan , Cycled power , Unit started cooling .ob completed, RB"
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Smyrna, DE 19977
Andrew W.
Job Details:
11/21/2022
Cx complaint is unit starts the drain pump when it's plugged in. inspected and verified complaint. help cancel button down for 5 seconds and the unit stopped trying to drain. checked unit for error codes and found F8E1 long fill no fill error. Checked and founf hot water valve was shut. opened valve and tested unit and unit filled without issue and completed the test cycle without issues. unit is working as designed. job complete
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Chester, MD 21619
Alexander W.
Job Details:
11/21/2022
Cx stated unit is leaking inspected tested but cannot verify cx complaint ran unit three times and no leak found went over use and care with cx unit is working as designed job is complete.