We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Seaford, Delaware 19973
Michael E.
Job Details:
11/21/2022
"Replaced control as per previous diagnosis. I searched the service manual and tech sheet but there is no calibration option listed in either. Tested unit and dispenser drawer is still overflowing. Replaced inlet valve from van stock and tested and still overflowing dispenser drawer. Ordering valve harness. Cannot reschedule due to only 2 left on system. CX would prefer ME for return visit if possible.; ordrng 1 W11220230 (inlet valve) and 1 W11198271 (valve harness), used 1 W11220230 (inlet valve) from stock"
We serviced a
JENN-AIR COOKTOP
Model JGD3536BS00
Near Upper Marlboro, Maryland 20772
Robert A.
Job Details:
11/21/2022
I came to install the ordered parts. I removed the burner head screws and they broke off on two of the 3 burner head (one screw is still there holder the orifices in place). The remaining 3 burner heads and orifice holders will need to be replaced. The cx does not want to go through with the repair. A refund will need to be issued. I did not install the parts of collect the labor charge.; ordrng 2 74007735 (burner head 81.89)s and 1 74007734 (buner head 69.96) and 1 WP7527P031-60 (orifice holder 62.24) and 1 WP7527P002-60 (orifice holder 45.70) and 1 WP7527P00360 (orifice holder 43.49) and 6 WP90767 (screws 4.85)s
We serviced a
WHIRLPOOL WASHER
Model KDTM404ESS3
Near Front Royal, Virginia 22630
Daniel J.
Job Details:
11/21/2022
stacked unit customer will have removed for return entereed diag f8 e1 was stored ran diag at times when hot water was entrering small stream cold water normal steady flow at times whime from hot water valve long fill stored sugguesting vavles cx paid by cc 110 due on return; ordrng 1 W10599356 (inlet vavle)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Bowie, Maryland 20720
Dustin F.
Job Details:
11/21/2022
"Inspected unit, found Dual Valve reading open and Bad LED. Replaced Dual Valve and LED, unit now dispenses water and lights all on ( pics taken) SAdly, the Wrong color pantry ui door was ordered. sending Pantry UI for return visit and reordered Stainless door (Black stainless was ordered); ordrng 1 W10815669 (Pantry door (stainless)) and 1 Look (LOOK)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Centreville, Virginia 20121
Richard B.
Job Details:
11/21/2022
"CX complant. Door scratched/ Prior diagnosis found unit needs door , Installed door and assured door gasket sealing, Need to send badge to CX as it was not ordered. Job completed, RB; ordrng 1 W10884773 (badge) and 1 looklook (look look)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV04
Near New Freedom, Pennsylvania 17349
Bernard M.
Job Details:
11/21/2022
When arrived found the bottom right corner of FC door damaged. The liner wasn't sealed to door and gasket wouldn't stay in. Ordering FC door and is to be shipped to cx address. Cx will contact office when new door arrives.; ordrng 1 W11566703 (FC door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Middletown, Pennsylvania 17057
Drew B.
Job Details:
11/21/2022
cx complaint that they had another service from other company they stoped working.. when arrived unit had water in unit and had che ked power at box to verified connections were lose casuing the power to be intermitting. i was able torestest and would stop before drying again FOUND Bad owi sensor and and not starting cycle after one minute; ordrng 1 W11084121 (owi sensor 7@trb) and 1 W11085683 (sump 29@trb) and 1 W11305308 (control 1@trb)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Kettering, Maryland 20774
Dustin F.
Job Details:
11/21/2022
"Arrived at CX door and pushed ring door bell, CX asked me to call her. i called her at 2:23 and she said her and her 18 year old son would be there shortly. i advised her i could only wait for 10 min and she said that was fine she understood. I contacted the office at 2:24 and made them awareat 2:34 i called the CX back to get an ETA and she said she and her son would be ANOTHER 10-15 min. i appologized and said sadly i had to move on. she got mad and said its a shame we make her wait for hours but i can wait longer. i asked her if she had the number to call and reschedule, she asked me to text it to her and i did. Contacted office and spoke to Ethan i think, and moved on.; ordrng 1 LOOK (LOOK)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Trappe, Maryland 21673
Alexander W.
Job Details:
11/21/2022
Cx stated unit not filling inspected tested and verified cx complaint found harness defective break in harness for inlet valve ordering harness cannot reached due to SO part. ; ordrng 1 W11227372 (Harness)
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Virginia Beach, Virginia 23464
Zachery R.
Job Details:
11/21/2022
"upon arrival cx answered via ring door bell. cx advised he is in route. while going to replace going, noticed defective blower wheel, ordering blower wheel and returning with parts to complete repair. please schedule with AR on a saturday. cx teaches and does not get off until 4.; ordrng 1 WP697772 (blower wheel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Culpeper, Virginia 22701
Robert W.
Job Details:
11/21/2022
"CX Complaint is water is leaking from top right side of RC, Pulled cover and found the dual valve is cracked allowing water to poor out. Ordering Valve.; ordrng 1 W11482383 (Valve)"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Sterling, Virginia 20164
Carl R.
Job Details:
11/21/2022
"Cx complaint is, washer is making very loud noise. Found unit filled with water and unit is still not draining. Called tech support. PUT unit in diag. And unit filled, removed control and seen pressure hose not connected. Reconnected pressure hose, and unit still did not drain. Need 2nd tech to finish job.SR#7735100412.; O-emld tckt"
We serviced a
JENNAIR REFRIGERATOR
Model JFC2290VEP8
Near Bethesda, Maryland 20816
Roberto I.
Job Details:
11/21/2022
"CX complaint no ice, water dispenser not working.Tested unit, forun water filter wrongly installed. Removed and reinstalled water filter, the water dispenser worked but the water valve leaked. Replaced water valve using pre id, dispenser tested ok. Fund freezer gasket not sealing on the top. Instelled 2 plastic washers between door liner amd brackets on the bottom, in order to aline the door with the cabinet. Unit good to go. Collected $364.58; ordrng 2 WP489467 (washers (RI van stock))s, used 2 WP489467 (washers) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW0
Near Brambleton, Virginia 20148
Ezra M.
Job Details:
11/21/2022
"noise during cycle. checked errors, none stored. ran diag cycle. actuator louder than normal. when slowing down from spin, splutch slider gears started grinding on flywheel. replaced splutch and actuator, reran test cycle.; ordrng 1 W11481722 (actuator em vs), used 1 W11481722 (actuator) from stock"
We serviced a
KITCHENAID ICE MAKER
Model KUIX535HPA00
Near Richmond, Virginia 23226
Joseph D.
Job Details:
11/21/2022
unit with failed recirc pump and inlet valve must replace both when available please inlet valve slow and pump grinding. unit will not fill with water; ordrng 1 W10897719 (valve)
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Richmond, Virginia 23234
John P.
Job Details:
11/21/2022
"CX complaint unit not coming on and also stated unit would randomly cut off checked unit found bad door switch and blue connector on ACU not fully seated replaced door switch and seated connector tested working as designed.; ordrng 1 WPW10569603 (Switch JPV/S), used 1 WPW10569603 (Switch JPV/S) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW2
Near Herndon, Virginia 20171
Carl R.
Job Details:
11/21/2022
"Cx complaint is, 'LO FL' error code during wash cycle. During wash cycles the machine displays 'LO FL' error. code. All the time. Removed lid and ran a regular wash. Heard the hot and cold water vavle making loud noise. Ordering coldW11316256, hot w11316255, drawerw11524105. ; ordrng 1 W11316256 (Cold valve) and 1 W11524105 (Drawer)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Palmyra, Pennsylvania 17078
Justin L.
Job Details:
11/21/2022
Cx complaint unit not spinning. Was able to access unit and found no saved codes. Ran diagnostic and found agitator moving during spin. Removed washplate to find hub stripped. Informed cx of finding and collected full amount and setting return for 11/29/22; ordrng 1 W10528947 (hub 28.45)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Charlottesville, Virginia 22902
Kyle A.
Job Details:
11/21/2022
Cx complaint of unit not washing. Did confirm lf error due to bad hot valve. Ordering valve.; ordrng 1 W11210459 (Valve)
We serviced a
JENN-AIR RANGE
Model JGS1450FS0
Near Reston, Virginia 20190
Christian C.
Job Details:
11/21/2022
"Cx complaint oven does not heat properly. Inspected unit no errors. Tested oven sensor readiong 1.15kohms. Tested convection coil 15.8ohms. Getting 118VAC to convection assembly. Unit intermittently does not ignite oven and cuts off. Ordering bake igniter, and convection assembly. Convection assembly 0 at upper marlboro and 10+ at whirlpool.; ordrng 1 WPW10324262 (bake igniter) and 1 W11441001 (convection assembly)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Severna Park, Maryland 21146
Alexander D.
Job Details:
11/21/2022
cx complaint unit will fill but wont do anything else. inspected unit and verified complaint. ran diagnostics and have f4e3 wash motor not moving error. found control not sending power to wash motor. ordering control. marking preid dispenser and sump asm as will use on return in case needed. call cx to schedule return visit once we have eta on part; ordrng 1 W10906426 (control)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Clarksburg, Maryland 20871
Marc M.
Job Details:
11/21/2022
"installed control and began to wait 3 minutes after powering unit on, however unit continued to provoke f6e1. stil completed the 3 minutes with the error code remaining displayed. cycled power off and installed ui. cycled power 5 times and again wait 3 minutes on final attempt. unit did not activate following ui install. reinstalled old acu and attempted new ui and again unit would not power on at ui. contacted TL. ohmed motor and found 4.6ohms at motor@J2 connector. foudn 19.9ohms@j2 for drain pump. checked latched and found closed at 74.4ohms. techline instructed to reinstalled all old parts and return the parts as defective. when orderimng parts moving forward parts must be ordered as 'defective parts cx complaint', verbatim. sr7735093946; ordrng 1 W11478523 (fascia) and 1 W11556727 (control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Gordonsville, Virginia 22942
Eric F.
Job Details:
11/21/2022
"Confirmed cx complaint unit not cooling. Found evap frozen over, bi-metal reading open. Ordering evap harness + bi-metal and control.; ordrng 1 W11551372 (harness + bimetal) and 1 W11293378 (control)"
We serviced a
WHIRLPOOL RANGE
Model WMH31017HS2
Near Charlottesville, Virginia 22901
Kyle A.
Job Details:
11/21/2022
Maintenance is going to have to locate unit and contact us.; saved tckt
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW1
Near Woodbridge, Virginia 22192
Richard B.
Job Details:
11/21/2022
"CX complant, Washer dosent work , Prior diagnosis found unit needs motor , rotor and slider , When going to install parts found also needs gearcase dure to rusted shaft and parts wont come off, Further work needed, RB; ordrng 1 W11393685 (gearcase) and 1 looklook (look look)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Eldersburg, Maryland 21784
Ricardo S.
Job Details:
11/21/2022
"the client complains about a noise and unit stopped cooling for 48 hours now is cooling again, the customer has a audio on his phone, the noise comes from the compressor, the relay is good, the compressor makes a humming noise... sealed system repair order compressor, drier, lock ring tool LOOK LOOK .. 2 counts job; ordrng 1 w11370574 (compressor) and 1 W11109499 (drier-tube) and 1 lockring (tool LOOK LOOK) and 2 countsjob (2 counts job)s"
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW3
Near Sykesville, Maryland 21784
Ricardo S.
Job Details:
11/21/2022
"Cx complains that the unit not working sometimes, inspected unit, i ran diagnostic test mode and found an error code f5 door error.. the lid is cracked..THE DOOR DON'T ALIGNMENT PROPERLY... CX DOESN'T WANT TO CONTINUED WITH THE REPAIR; ordrng 1 W11259006 (lid)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Fredericksburg, Virginia 22406
Thomas B.
Job Details:
11/21/2022
Parts were not on van will revisit; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Fredericksburg, Virginia 22407
Thomas B.
Job Details:
11/21/2022
Parts were not on Van will revisit ; saved tckt
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Stafford, Virginia 22556
Thomas B.
Job Details:
11/21/2022
Parts not on van will revisit; saved tckt
We serviced a
MAYTAG WASHER
Model MHW5630HC
Near Fredericksburg, Virginia 22401
Thomas B.
Job Details:
11/21/2022
Unable to locate inforned the rtm states she will keep an eye out for it 2nd attempt ; saved tckt
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB3
Near Fredericksburg, Virginia 22407
Thomas B.
Job Details:
11/21/2022
Terminal block issues ordering nuts and terminal ; ordrng 3 WP3400029 (nut)s and 1 WPW10245259 (block-term)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Gaithersburg, Maryland 20879
Julian H.
Job Details:
11/21/2022
CX complaint about unit leaking inspected unit is uninstalled checked all around and found a hole on hose between sump & motor need sump asm; ordrng 1 W11460945 (sump)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near New Windsor, Maryland 21776
Ricardo S.
Job Details:
11/21/2022
"Cx complains that the unit not working on any cycle, inspected unit, i ran diagnostic test mode, found some error codes f9e1 long drain, f7e1 single speed motor failure f8e1 no water..the unit get stuck on drain and diagnostic test not working, some wires under the dishwasher are damaged, please order main harness and replace please. unit needs hrnss.and order inlet valve, cntrl and sump just incase; ordrng 1 w11568793 (main harness) and 1 w11416363 (sump motor just in case) and 1 w11434044 (inlet valve) and 1 w11462459 (cntrl elec)"
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW1
Near Damascus, Maryland 20872
Marc M.
Job Details:
11/21/2022
cx complaint torn door gasket. inspected unit and found abrasive section of gasket ripped at the bottom right side of the door. unti will need new door gasket as well as high temp adhesive to apply gasket and 24 hours to cure.; ordrng 1 WPY055980 (adhesive (high temp))
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Chesapeake, Virginia 23323
Zachery R.
Job Details:
11/21/2022
"upon arrival no answer at door waitied for cx. cx complaint unit not washing. checked unit, unit displaying f4e3. ran auto test cycle. water is not pumping as it should, checked motor, motor is measuring out of range, ordering new sump&pump to complete repair.; ordrng 1 W10888591 (pump and motor)"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Walkersville, Maryland 21793
Ricardo S.
Job Details:
11/21/2022
"Cx complains that the unit not spining.. inspected unit i ran diagnostic test mode and found an error code f8e1 long fill, the cold valve is bad, unit not filling with water.. then the unit get stuck on rinse cycle; ordrng 1 W11038689 (valve)"
We serviced a
KITCHENAID COOKTOP
Model KICU569XSS00
Near Sparks Glencoe, Maryland 21152
Brian R.
Job Details:
11/21/2022
cx complaint is she was using unit one day and herd a pop then unit stopped working and then started flashing numbers and letters. cx said she has a warrenty but didnt think she had to call them. per service pointer an\'ll parts need to be replaced at the same time as well as i pointer part thats ordered as well. will order up whats needed and cx will call ticket in for coverage as well as call office back she said..; ordrng 1 WPW10396615 (Display Board) and 1 W10607550 (Pointeer Kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Gaithersburg, Maryland 20882
Marc M.
Job Details:
11/21/2022
cx complaint unit not cooling. inspected unit and upon arrival found room temp in both fc and rc. cx oulled unit out and power was cycled. upon powering unit on for that the compressor start widning will buzz loudly and not begin run. unit has failed compressor and will require SS repair. also while behind unit found water line from filter housing to be substantially damaged. at risk of water leak am ordering new water tubing to correct damage. pics taken. SS tech only on return 3 count; ordrng 1 W11574734 (compressor) and 1 W11504431 (lokring) and 1 W11504415 (lokring) and 1 W11506621 (lokring) and 5 W11506635 (process stub)s and 1 W11109499 (drier) and 1 W11504445 (lokring) and 1 W11504447 (lokring) and 1 W11598434 (evap) and 1 W11506620 (lokring) and 1 W11504450 (lokring) and 1 W11482381 (water tube 1) and 1 WPW10499015 (water tube 2) and 1 W11484604 (water tube 3)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Rochelle, Virginia 22738
Eric F.
Job Details:
11/21/2022
Confirmed cx complaint unit intermittently restarting. Start device and capacitor or compressor failing. Ordering start device and capacitor.; ordrng 1 WPW10662129 (capacitor) and 1 WPW10448874 (start-dev)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Stafford, Virginia 22554
Robert W.
Job Details:
11/21/2022
CX Complaint is the unit wont drain and lid wont lock. Inspected unit and found unit not working pulled unit out and found the lower harness is damgaged to the drain pump splice wire got unit to drain but lid wont lock. Ordering Lower harness and lid lock.; ordrng 1 W11643701 (Lower harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Madison, Virginia 22727
Eric F.
Job Details:
11/21/2022
"Confirmed cx complaint friction sleeves not holding. Found left friction sleeve worn through, right worn but not broken. Replaced with truck stock, flared hinges out slightly to take some pressure of friction sleeves so that they don't break. Replaced old sleeves with truck stock, tested unit, unit working as designed.; ordrng 2 WP8268961 (EF TS Friction Sleeve)s, used 2 WP8268961 (Friction Sleeve) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Hampton, Virginia 23605
Justin W.
Job Details:
11/21/2022
cx complaint unit leaking and not completing cycles. checked unit to find dispenser leaking. ordering dispenser for leak. unit completing cycles for me. ordering dispesner to complete repair. found sock blocking holes on bellow another point of leaking. removed sock no leak at location once debri removed. found power cord ground no longer on power cord. ordering cord to complete repair.; ordrng 1 W11524105 (dispenser drawer) and 1 W11316254 (power cord)
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ00
Near Fredericksburg, Virginia 22401
Thomas B.
Job Details:
11/21/2022
"Cx complaint unit is not working properly inspected unit found not heating ordering mag, diode, and the capacitor ; ordrng 1 W11391712 (Magnetron) and 1 W11256462 (diode) and 1 W10850446 (capactr-mg)"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Pasadena, Maryland 21122
Alexander D.
Job Details:
11/21/2022
"replaced control and gas valve/regulator. when i took old valve off, noticed switch on regulator turned off. tested unit, gas valve now opening again but still igniting intermittently. have spark and gas coming in. ignites more consistently with bottom panel off and door open. called techline, sr#7735102772. TL said issue must be in bake burner tube or ignitor alignment if we have spark and gas coming in. tried adjusting ignitor, no change. noticed a little soot under bottom panel. ordering bake burner and ignitor. call cx to schedule return visit once we have eta on parts; ordrng 1 W10764654 (bake burner) and 1 WPW10324262 (bake ignitor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Odenton, Maryland 21113
Dustin F.
Job Details:
11/21/2022
"CX Complaint: Filter Door BrokeInspected Unit, confirmed Broken Filter Cover photo in quick pics. attempted to inspect filter head, when removing filter, filterhead ruptured and sprayed water through the kitchen. Got CX to turn off water main while i attempted to control the water. Shutoff valve behind unit failed to turn off water. After main turned off, i reseated filter, turned main on and tested for leaks. no leaks present, CX turned off water main and left off while he left for work, advised cx to get plummer. i cleaned up water in area with shopvac and 1 towel. CX rushed me out of house, said 'he was late for work and had to go' ORdering PArts for repair.; ordrng 1 Look (Look) and 1 W11346623 (Filter head) and 1 WP67006331 (Filter Lid) and 1 W11524655 (Valve)"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Chesapeake, Virginia 23322
Zachery R.
Job Details:
11/21/2022
"cx complaint unit not completing cycles. checked unit, come to find defective lower harness, splice connection at drain pump, claibrated and tested, unit shaking excessively. come to find side to side play in shaft, ordering gearcase, clutch, motor, and belt to complete repair.; ordrng 1 W11449840 (gearcase) and 1 W11283592 (motor-drve) and 1 W10721967 (clutch) and 1 W11239857 (belt)"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Dover, Delaware 19904
Andrew W.
Job Details:
11/21/2022
"Cx complaint is unit not baking or broiling. tested and verified complaint. burners are all working correctly in testing. bake clicks to ignite but does not ignite. broil there is no click for igniting at all. checked connections and dsi board. unit is not getting enough voltage from dsi board to ignite. ordering control, dsi, and broil ignitor just in case. cannot reschedule due to cx having to leave for an appt.; ordrng 1 W11162730 (module-spk) and 1 W11159621 (control) and 1 WPW10333842 (igntr-oven)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Hanover, Maryland 21076
Eric W.
Job Details:
11/21/2022
got to unit found dent in fridge door cx complaint was refrige waterline leak couldnt find complaint all we seen was dent in door home hasnt been sold yet; ordrng 1 W11223753 (logo) and 1 W10912075 (door right frige)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Glen Burnie, Maryland 21061
Eric W.
Job Details:
11/21/2022
cx complant of sparking in lunit and no toe kick the toe kick was not there yet looked into sparking found the power wire to garbage disposal is niext to diswasher and the door hindge is hitting it causing it to spark told cx she will need electrican to fix wire and call when toe kick is in; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Waynesboro, Virginia 22980
Kyle A.
Job Details:
11/21/2022
Cx complaint of unit not washing.did confirm f6e3 and f7e2 error. Checked motor connection amd they are secure. Checked windings and all are reading in range. Ordering control.; ordrng 1 W11583890 (Control)
We serviced a
WHIRLPOOL OVEN
Model WFE535S0LZ2
Near Mineral, Virginia 23117
Jerod R.
Job Details:
11/21/2022
"tested unit advised customer that unit will have some burn off, pre heated unit found unit did not smoke"
We serviced a
WHIRLPOOL DRYER
Model WHD3090GW0
Near Washington, District of Columbia 20003
Shawn D.
Job Details:
11/21/2022
read last techs notes bulkhead doesnt have oil in. took unit aprt to find line from bottom of drier goes to condenser its broken this is where all the oil is coming from snapped pic. called techline spoke to adrian unit is not repaiable in the field
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Sandy Hook, Virginia 23153
Jerod R.
Job Details:
11/21/2022
replaced ordered parts and tested unit is cycling and has no codes present
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Prince Frederick, Maryland 20678
Shane B.
Job Details:
11/21/2022
"cx complaint is the unit filling with hot water on a cold cycle, not filling with enough water and being loud. checked for codes and found F0E7 load in during clean cycle. cleared code, ran service cycle. i found the hot water supply is hooked up to the cold water valve. no strange noises during cycle. basket spins freely by hand. i swapped the supply lines so cold supply is hooked up to cold valve. calibrated unit. heard no starange noises. unit is workign as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Hughesville, Maryland 20637
Shane B.
Job Details:
11/21/2022
installed ordered module. all lights in unit are now working. unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Chester, Maryland 21619
Alexander W.
Job Details:
11/21/2022
Cx stated unit is leaking inspected tested but cannot verify cx complaint ran unit three times and no leak found went over use and care with cx unit is working as designed job is complete.
We serviced a
MAYTAG WASHER
Model MVWB855DC
Near Stevensville, Maryland 21666
Alexander W.
Job Details:
11/21/2022
Cx stated unit not working at all inspected tested and Verified cx complaint found console defective due to defective control replaced both from pre-id parts tested unit unit is now operating as designed job is complete.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Stafford, Virginia 22554
Robert W.
Job Details:
11/21/2022
Replaced splutch and harness unit tested and is working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Waynesboro, Pennsylvania 17268
Andrew S.
Job Details:
11/21/2022
"Per previous diag I was able to access and repalce the gearcase, splutch and belt. i then testedthe unit and found that it is now functioning as intended. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Barboursville, Virginia 22923
Eric F.
Job Details:
11/21/2022
"Installed parts, tested unit, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Winchester, Virginia 22601
Danny R.
Job Details:
11/21/2022
found inlet vavle leaking rep;laced with preid part ran diag no leaks now checksok
We serviced a
KITCHENAID FREEZER
Model KRMF706ESS01
Near Charlottesville, Virginia 22901
Kyle A.
Job Details:
11/21/2022
Installed parts and tested unit and unit is now as designed.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Gettysburg, Pennsylvania 17325
Bernard M.
Job Details:
11/21/2022
"Cx complaint unit's flames are too high. Inspected unit andx found the 2 front burner flames to be high when adjusted to low setting. Removed knob and used precision flathead to adjust flame down where they come just above burner head. Adjusted front left and right burners, the rest are good. Unit checks good"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Fallston, Maryland 21047
Neil H.
Job Details:
11/21/2022
REPLACED THE PUMP PRIOR PUMP LEAKING REPLACED AND UNIT CHECKED GOOD
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Frederick, Maryland 21702
Ricardo S.
Job Details:
11/21/2022
Replaced door. unit cks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near York, Pennsylvania 17402
Sal R.
Job Details:
11/21/2022
CX complaint was that the RC lights where flickering. I found that the LED had failed. I replaced the LED and unit test good.
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055FRZ00
Near West Springfield, Virginia 22152
Richard B.
Job Details:
11/21/2022
"CX compalant, Lost cooling. Prior diagnosis found unit needs evap fan and blade. Installed new blade and fan , Cycled power , Unit started cooling .ob completed, RB"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Greenbelt, Maryland 20770
Dustin F.
Job Details:
11/21/2022
"Inspected unit, found bend in door panel, confirmed codes and issues with sump. Replaced Sump and control then tested unit, unit working as intended."
We serviced a
MAYTAG WASHER
Model MVWB835DC3
Near Manheim, Pennsylvania 17545
Justin L.
Job Details:
11/21/2022
Cx complaint unit not completing cycle. Was able to access unit and found f0e5 off balance f0e3 fover load 9e2 water ring detected. Ran test 51 and found unit not draining of all water. Removed pump and found nail inside. Removed and found pump running better but still weak. Quoted cx for repair and also informed them to shorten hose as its too long. Collected for service only as they want time to decide.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Millsboro, Delaware 19966
Frederick R.
Job Details:
11/21/2022
Upon arrival I verified compressor high amp draw and then shutting off within 10 seconds. Replaced compressor per prior diagnosis. Pressure tested with 140psi of nitrogen and found no leaks. Vac'd down to 30in for 15mins. Vac held after line closed. Filled with 68g of R6000. Informed CX 24-36hr for unit to get to proper temps. Unit is now working properly. Job is complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Delmar, Delaware 19940
Michael E.
Job Details:
11/21/2022
CX complaint: ice in bottom of FC. Also large ice and low water dispense. I found the water filter was clogged. Also the evap drain was clogged. I cleared the drain and advised CX to replace filter. Tesated unit and it is now working properly. CX paid 120.00 for service by check. Job is complete
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Millville, Delaware 19970
Frederick R.
Job Details:
11/21/2022
CX complaint is dryer isnt working. inspected/tested and found the door switch was decftive. Replaced from pre-id. After repair I tried to run the unit and it wouldnt start. Found line all kinked up behind dryer. Tested thermal fuse and OL. Replaced from pre-id also. Performed air flow test and unit failed three times. CX has an air flow issue. Unit itself is now working properly. Job is complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS03
Near Easton, Maryland 21601
Alexander W.
Job Details:
11/21/2022
"Replaced both doors and other parts ordering per previous diag tested unit, unit is now operating as designed job is complete."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Chesapeake, Virginia 23322
Branden R.
Job Details:
11/21/2022
came out for heating element - sp w11540964 - special project s17304 - pre-id heater bushing w11537778 checked unit and replace elemnet tested and unit is running as designed
We serviced a
WHIRLPOOL DRYER
Model WED8000DW
Near Virginia Beach, Virginia 23453
Branden R.
Job Details:
11/21/2022
cx complaint aig- dryer making screeching noise. please add to your cancellation list. if you are able to . . . checked unit and found bad rollers and idler pully replaced all with pre id parts and tested unit is running as designed .
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Sparks Glencoe, Maryland 21152
Brian R.
Job Details:
11/21/2022
came out and replaced parts ordered. only 1 screw found as shield was off. holes are stripped in gearcase for screws. was able to get one in to hold. tested and checked unit. unit sounded normal. unit checks. job complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Bethesda, Maryland 20817
Roberto I.
Job Details:
11/21/2022
Replaced all lad modules. All the lights turned on and worked as designed
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Winchester, Virginia 22602
Danny R.
Job Details:
11/21/2022
found the pressure hiose off unit reseated hose now it sees the water in unit checksok
We serviced a
WHIRLPOOL WASHER
Model WFW9550WW10
Near Midlothian, Virginia 23113
Joseph D.
Job Details:
11/21/2022
helped jp install tub.
We serviced a
MAYTAG MICROWAVE
Model MVWP575GW0
Near Alexandria, Virginia 22314
Lloyd B.
Job Details:
11/21/2022
These appliances are in a city building (shelter) and the cx says they have city people or maintence men come fix and don' pay. Service declined
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Vienna, Virginia 22181
Christian C.
Job Details:
11/21/2022
Installed damper control assembly. Tested damper. Damper opening and closing.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Chantilly, Virginia 20152
Carl R.
Job Details:
11/21/2022
"Cx complaint is, AIG REF IM NOT MK ICE/SHUTTING OFF. REF/FREEZER WILL SHUT OFF ON ITS OWN AND CUSTOMER HAS TO UNPLUG IT FOR 10 MIN AND PLUG BACK IN FOR IT TO WORK. BUT CONS IS STILL HAVING THIS ISSUE ONCE A MONTH HE SAID. BUT ICE MAKER IS NOT WORKING AGAIN & SAID IT MAKES A CLUNKING NOISE. PLEASE CALL TECHLINE WHEN IN THE HOME AS WELL. From previous technician recommendations per tech support. Unplugged unit sonparts can be replaced. Control, control electronics, and wire harness was replaced. Removed both doors, and mulion, and deli section. Removed right slide to gain access to wire harness. Removed cover to gain access to control board area. Replaced both control boards. Unit working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCC72EHL02
Near Springfield, Virginia 22153
Richard B.
Job Details:
11/21/2022
"CX complant, No ice. Prior diagnosis found unit needs fill tube heater, Installed fill tube heater , Unir working as designed. Job completed, RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Ashburn, Virginia 20148
Carl R.
Job Details:
11/21/2022
"Cx complaint is, Not Cooling - Refrigerator Section - Side by Side Refrigerator. From previous technician recommendations. Opened freezer door, and removed back wall to gain access to wire harness, thermistor and clip. Replaced thermistor and clip and wire harness, put wall back on and removed the cover to the control. Replaced the control and put cover back on. Plugged in unit. Unit working properly."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBL0
Near Charlottesville, Virginia 22901
Kyle A.
Job Details:
11/21/2022
Updated heater as per service notice and tested unit and unit is now as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Ashland, Virginia 23005
Jerod R.
Job Details:
11/21/2022
"tested unit found unit had bad valve do to pinched res. line replaced filterhead assm and valve , tested unit , unit is now fully functional"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Portsmouth, Virginia 23704
Zachery R.
Job Details:
11/21/2022
"upon arrival noticed live infestation, advised cx to contact exterminator then contact via office with receipt."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Baltimore, Maryland 21211
Keith H.
Job Details:
11/21/2022
landlord is respoinsible for payment however unable to reach landlord before servicing
We serviced a
WHIRLPOOL FREEZER
Model WRT311FZDB02
Near Baltimore, Maryland 21209
Eric W.
Job Details:
11/21/2022
cx complant of nunit not cooling in fridge and frost in freezer inspected unit found gaskets sealling good but found cabnert tyo liner in bottome right corner not sealed up put tape over the gap to see if the frost goes away
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Cockeysville, Maryland 21030
Brian R.
Job Details:
11/21/2022
came out and replaced part ordered and reset unit. cx all worried about UI and took pictures of new and old one. unit was froze over some. put unit into defrost mode. cx to keep a eye on unit and see how it does. UI ordered is not the UI sent or put in as theres a service pointer for this part. had to melt down Fridge evap as that was a ice block. melted unit down and reset. unit checks. job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Round Hill, Virginia 20141
Ezra M.
Job Details:
11/21/2022
installed new panel.
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near Alexandria, Virginia 22314
Lloyd B.
Job Details:
11/21/2022
These appliances are in a city building (shelter) and the cx says they have city people or maintence men come fix and don' pay. Service declined
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HS6
Near Midlothian, Virginia 23112
Joseph D.
Job Details:
11/21/2022
"helped jp, install transformer. working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS03
Near Round Hill, Virginia 20141
Ezra M.
Job Details:
11/21/2022
installed left rc door gasket.
We serviced a
WHIRLPOOL OVEN
Model WFG525S0HV0
Near Glen Burnie, Maryland 21061
Alexander D.
Job Details:
11/21/2022
"cx complaint segements missing on display. went over oow pricing and cx declined service, doesnt want to pay that much since unit still works, just clock going out. no service provided, no money collected"
We serviced a
WHIRLPOOL DRYER
Model WED8000DW
Near Catonsville, Maryland 21228
Robert L.
Job Details:
11/21/2022
"installed new belt and idler pulley per previous, rollers in good condition so only greased old ones, left new ones with cx for future if needed, tested all ops ok, recommended shorting vent"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HS09
Near Aylett, Virginia 23009
Jonathon C.
Job Details:
11/21/2022
"cx complaint, unit noisy in operation. tested all functions. all sounded and worked as designed. job is complete. cx was comparing unit to his neighbors samsung."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Hopewell, Virginia 23860
Chris B.
Job Details:
11/21/2022
cx comp unit wwill not go past sensing insp unit conf cx comp found cold water valve off on unit turned cold valve on found water leaking from cold water valve on house advised cx to call plumber to repair leak found unit does work when water is on advised cx to use hot setting only till plumber is contacted
We serviced a
WHIRLPOOL WASHER
Model WFW9550WW10
Near Midlothian, Virginia 23113
John P.
Job Details:
11/21/2022
Installed tub assembly tested working as designed