We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Cleona, PA 17042
Justin L.
Job Details: 11/22/2022
"cx complains unit was making a buzzing noise. Was able to access unit to find the unit unplugged, once unit was plugged in it immediatly went into a drain cycle. Was able to cancel drain cycle and access code f0e5 unbalanace error. Calibrated unit as well as did diagnostic component test to verify. Unit works as designed. no further work needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Hampton, VA 23669
Lucas R.
Job Details: 11/22/2022
"replaced compressor and drier, pressurized nitrogen to 140 psi, vacuumed 20 min, charged, verrified low pressure at -5 ' hg, unit working as designed.; ordrng 1 876765 (mtg kit LR/VS), used 1 876765 (kit LR/VS) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Upperco, MD 21155
Marc M.
Job Details: 11/22/2022
mouse dropping literally all over the uni with mutliple chewed wires. took pics to document and informed cx that she will need to provided proof of treatment of the area by an exterminator before proceeding with repair.; saved tckt
We serviced a
WHIRLPOOL DRYER
Model WHD3090GW0
Near Richmond, VA 23227
Jonathon C.
Job Details: 11/22/2022
maintance guys unable to locate unit. told them to resched when unit is found.
We serviced a
JENN-AIR COOKTOP
Model JGCP436HL00
Near New Castle, DE 19720
Andrew W.
Job Details: 11/22/2022
Cx complaint it front right burner not lighting. inspected and verified complaint. found burner head was extremely dirty. can smell gas coming to the burner and the ignitor is sparking but the burner head is too dirty to ignite properly. ordering burner head and an ignitor just in case its also too dirty to light properly. cannot reschedule due to AIG authorization needed.; ordrng 1 W11319683 (burnr-head) and 1 W11580024 (ignitor)
We serviced a
WHIRLPOOL OVEN
Model acr4303mfs7
Near Bohannon, VA 23021
Lucas R.
Job Details: 11/22/2022
"cx complaint unit not heating properly, checked unit found no error codes, themp sensor in range 1064 ohms at 64 degrees, found broil element open @ p5 on control, bw wire unseated from element, reseated, broil at 16 ohms, bake at 24 ohms, 244 vac to unit ran calibration cycle 374296 354 310 358 312 av 334 - adjusted the temp up 20* - unit working as designed - advised CX calling back several times will not get the unit exchanged and will be charged"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Freeland, MD 21053
Bernard M.
Job Details: 11/22/2022
"Cx complaint unit wouldn't power on. When arrived hit the power button and the unit wouldn't come on. Unit entered into diag and displayed no error codes. When attempting to run test the console would go blank and wouldn't come back on. Replaced console using pre-id parts, entered diag and ran test cycle, un it completed cycle and all buttons function. Unit checks good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Harrisburg, PA 17111
Fred G.
Job Details: 11/22/2022
"cx complaint console does not light when pressing the tough, and normal buttons. inspected unit and found tough and normal lights are not lighting or beeping. pulled front panel off and found wax fan gasket was not sealing to the panel vent and moisture got into the UI. was able to fix venbt gasket and replace the console. tested unit and found unit now checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Suffolk, VA 23435
Anthony D.
Job Details: 11/22/2022
cx complaint water leaking into fc when icemaker fills checked unit found filltube pushed back to far into cabinent extended fill tube test unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Haymarket, VA 20169
Carl R.
Job Details: 11/22/2022
"Cx complaint is Doors Not Aligned - Side by Side Refrigerator. Inspected unit and seen that the bolts on top of the Rc has been tampered with to adjust door. During inspection lower cams squeek when the door is opening. Ordering both camsWPW10257201. Lower camWPW10257203, bracket door stopW11037957, stopW11037957, 2 screwsWPW10308750; ordrng 1 WPW10257201 (Door cam) and 1 WPW10257203 (Lower door cam) and 1 W11037957 (Bracket door stop) and 1 W11037957 (Stop) and 2 WPW10308750 (Screw)s"
We serviced a
KITCHENAID DISHWASHER
Model KUDC03IVWH2
Near La Plata, MD 20646
Robert A.
Job Details: 11/22/2022
I installed the ordered parts and tested the unit for the cx. The unit now fills and drains but the motor is not running. The unit needs a new sump motor. In order to replace the sump motor the unit will need to be pulled out but the tile is about an inch high. The leveling legs will need to be cut to remove the unit. I'm ordering the parts for the return visit.; ordrng 1 WPW10780877 (pump and motor 233.44) and 1 8193716 (leveling legs 46.88)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Petersburg, VA 23805
Chris B.
Job Details: 11/22/2022
Replaced evap fan tested unit working as designed
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near East Petersburg, PA 17520
Justin L.
Job Details: 11/22/2022
cx complaint light staying on and door has to be pushed closed. Was able to access unit and found failed switches. Ordering switch harness and setting return for Wed 11/30/22; ordrng 1 W11449277 (switch harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Chesapeake, VA 23324
Carl A.
Job Details: 11/22/2022
cx complaint of unit getting condsation and heavy frost in freezer found liner pulling apart on the bottom of fc cabinet more then an 1/4 inch gap called techline spoke with Andrew unit be put up for review
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Leesburg, VA 20175
Ken M.
Job Details: 11/22/2022
"Customer complaint is that parts of the display are dead. Visual inspection confirmed there are multiple segments that do not light. Control replaced, including the display, and unit retested. Unit is working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2269DRM00
Near Seven Valleys, PA 17360
Bernard M.
Job Details: 11/22/2022
Replaced gasket and applied heat to remove wrinkles and proper sealing. Unit checks good
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Potomac, MD 20854
Julian H.
Job Details: 11/22/2022
2YR WARRANTY COTSCO PURCHASEDCX complaint about unit not responding & beeping found error F8E4 overflow condition CX using liquid soap causing unit to oversudsing explain CX how system works how much dtetrgent he should be using & explained to clean unit with affresh once a month also noticed drain line didnt have a loop causing water to backup did a loop tested & working
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Charlotte Hall, MD 20622
Shane B.
Job Details: 11/22/2022
"cx complaint is the unit shaking a lot during the spin cycle. shipping bolts are removed, basket spins smoothly by hand. checked for codes and found none saved. ran service cycle. unit spun smoothly, completed cycle with no issues. removed front and inspected. found nothing out of place. suspension looks good. called techline to document, they had me load unit and run drain and spin. also had me check mod# on pedestals. pedestals are not the correct mod#. advised pedestals its on are for showroom use. gave me correct part # for pedestal stands. advised cx lowes installed the wrong stands. gave him correct part#. the washer is working as designed."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB5
Near Red Lion, PA 17356
Sal R.
Job Details: 11/22/2022
CX compliant was thatb the unit is not heating correctly. I was able to test sensor probe at tghe control and found it to be a200 OHMS's . I inspected the broil and bake elements and found good continuity. I set the bake to 350 and took temp readings with a thermacoupling. I found the unti to reach temps in less then 10 min. I did calibrated the unti up 20 degrees based on my temp readings. Unit test good.
We serviced a
WHIRLPOOL OVEN
Model WFE540H0ES1
Near Upper Marlboro, MD 20772
David J.
Job Details: 11/22/2022
CX complaint unit takes a long time to cook in the oven arrived to unit and inspected and found broil element to be working but could not feel any heat on bottom of oven. Pulled unit out and remove back panel inspected terminal block and that was good. Removed connectors from bake element and ohmed out element and found OL on element. Unit needs a new bake element for return visit order parts CX paid in full and rescheduled for follow up. ; ordrng 1 W10779716 (Bake element)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Laurel, MD 20723
Robert L.
Job Details: 11/22/2022
"installed damper pre previous, tested all ops ok"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Richmond, VA 23234
Joseph D.
Job Details: 11/22/2022
"cx complaint that unit will not start, -confirmed complaint, 5-12 vdc to console yet no response, replaced and unit now starting properly"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Gloucester Point, VA 23072
Lucas R.
Job Details: 11/22/2022
"cx complaint softener not dispensing, checked unit found leak a dispenser, dual valve not pushing water through dispenser, replaced valve, found moisture on control, replaced control ordering dispenser to complete repair; ordrng 1 W11524105 (dispenser)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Gettysburg, PA 17325
Bernard M.
Job Details: 11/22/2022
"When arrived to replace door, found gap from the liner at the bottom right corner of the RC. The gap is 1/4 in wide and 5 in long. This was creating the condensation build up in the unit. Contacted TL and reported findings, they'll be sending it up for product review for replacement. Whirlpool will contact cx about replacement."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near North Bethesda, MD 20852
Roberto I.
Job Details: 11/22/2022
"Cx complaint poor wash, lower spray not spinning.Ran test mode, no errors. During test cycle, the lower spray arm got stuck with the lower rack. Found the diverter disk out of place and part of sump broken. Ordering sump/motor assy W11087376. Cx paid in full ($509.98). Return visit 12/5/22; ordrng 1 W11087376 (sump/motor assy)"
We serviced a
JENN-AIR OVEN
Model JJW2730WS02
Near Davidsonville, MD 21035
Alexander D.
Job Details: 11/22/2022
"replaced control panel.tested unit, unit powered up good and all elements are heating. cx mentioned before control panel went out, lower oven would never heat past 325. set lower oven to 350 and it finished preheating. unit is now working properly"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Washington, DC 20003
Samuel R.
Job Details: 11/22/2022
cx complaint unit has a co leak.had fore dept confiem.will need a co meter and gas track to report finding to whirlpool; ordrng 1 co meter and 1 gas track
We serviced a
KITCHENAID COOKTOP
Model KECD807XBL00
Near Bel Air, MD 21015
Neil H.
Job Details: 11/22/2022
CX COMPLAINT LR SWITCH STUCK REMOVED THE TOP BECAUSE SWITCH FELL IN THE REINSTALLED SWITCH BUT STILL LOCKED UP497.07 COLLECTED PAID IN FULL; ordrng 1 WPW10222828 (switch-inf)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS02
Near Baltimore, MD 21210
Keith H.
Job Details: 11/22/2022
although scode covers parts and labor it doesnt cover trip fee but cx has extended contract that cover trip he called and had a new dispatch sent over come back with lights; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HWH00
Near Newark, DE 19702
Andrew W.
Job Details: 11/21/2022
"Cx complaint is LED out in the RC and other lights flickering. inspected and verified complaint. found RC led module out and other lights in series flickering. FC led module has already been replaced from prior work, visibly done prior to this visit, documented with pics. quoted cx on cost of repair and cx approved. replaced led module from pre id and unit is now working as designed. cx paid in full by check. job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Culpeper, VA 22701
Robert W.
Job Details: 11/21/2022
Replaced valve and hose unit tested and is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Waldorf, MD 20601
Robert A.
Job Details: 11/21/2022
"Cx complaint that the unit is not cooling at all in the RC. I inspected the unit to confirm the complaint. I checked the unit temp (unit is set to 37 & 0), the FC is good (0) but the RC is too warm (47). I ran test 1 & 2 for the thermistor they read 4 & 35. I ran test 56 & 57 for the evap fans, the FC ran fine but the RC fan did not run being covered in ice. The unit needs a new evap cover that includes the fan and thermistor. I changed the defrost cycle to an 8 hour cycle ( test 126). I'm ordering the part for the return visit. I collected the payment in full by CC. I scheduled the appt for 12/2.; ordrng 1 W11395558 (evap cover 165.55)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X20DW01
Near Lancaster, PA 17602
Justin L.
Job Details: 11/21/2022
As per previous visit was able to access unit and replace parts. Unit now checks good no further work needed
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Cockeysville, MD 21030
Brian R.
Job Details: 11/21/2022
came out and replaced part ordered and reset unit. cx all worried about UI and took pictures of new and old one. unit was froze over some. put unit into defrost mode. cx to keep a eye on unit and see how it does. UI ordered is not the UI sent or put in as theres a service pointer for this part. had to melt down Fridge evap as that was a ice block. melted unit down and reset. unit checks. job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS1
Near Macon, VA 23139
Jerod R.
Job Details: 11/21/2022
replaced ordered parts and tested unit is now fully functional
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Gordonsville, VA 22942
Eric F.
Job Details: 11/21/2022
"Confirmed cx complaint unit not cooling. Found evap frozen over, bi-metal reading open. Ordering evap harness + bi-metal and control.; ordrng 1 W11551372 (harness + bimetal) and 1 W11293378 (control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model n/a
Near Williamsburg, VA 23188
Lucas R.
Job Details: 11/21/2022
duplicate job
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near New Market, MD 21774
Ricardo S.
Job Details: 11/21/2022
"Cx complains that the unit stopped in middle of the cycle, i ran diagnostic test and found an error code f8e1 long fill f3e2 pressure system error.. the hot valve not working properly and customer use hot water on all cycles .. order part; ordrng 1 w11220230"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Willow Street, PA 17584
Justin L.
Job Details: 11/21/2022
As per previous visit was able to access unit and replace diffuser. Tested unit and unit now checks good no further work needed
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near East York, PA 17402
Sal R.
Job Details: 11/21/2022
"CX complai t is that the unit is not spinning or agitating. I found that in diag the unit has a F731 error code. I cleared the error and ran a auto test. I found in agitation and spin cycle that the unti makes a ploud buzzing noise. I inspected the under side of the unit and foun d the Run Cap to be leaking a gray liquid / oil. I am ordering 1 Run Capacitor (W11395618) part is temp out of stock. Once the parts is avalible, please ahve somoene form the office call to set a retun date.; ordrng 1 W11395618 (run cap (TOS)) and 1 LOOK (LOOK)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Oak Hill, VA 20171
Carl R.
Job Details: 11/21/2022
"Cx complaint is, Not Draining - Front Load Washer. From previous technician recommendations. Removed lid and removed hoses from drawer. Installed new deawer. And lid. Unit working properly."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Clarksburg, MD 20871
Marc M.
Job Details: 11/21/2022
"installed control and began to wait 3 minutes after powering unit on, however unit continued to provoke f6e1. stil completed the 3 minutes with the error code remaining displayed. cycled power off and installed ui. cycled power 5 times and again wait 3 minutes on final attempt. unit did not activate following ui install. reinstalled old acu and attempted new ui and again unit would not power on at ui. contacted TL. ohmed motor and found 4.6ohms at motor@J2 connector. foudn 19.9ohms@j2 for drain pump. checked latched and found closed at 74.4ohms. techline instructed to reinstalled all old parts and return the parts as defective. when orderimng parts moving forward parts must be ordered as 'defective parts cx complaint', verbatim. sr7735093946; ordrng 1 W11478523 (fascia) and 1 W11556727 (control)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Potomac, MD 20854
Julian H.
Job Details: 11/21/2022
replaced parts tested & working
We serviced a
WHIRLPOOL DRYER
Model MEDB955FW0
Near Bethesda, MD 20817
Roberto I.
Job Details: 11/21/2022
"Cx stated the dryer worked ok since repaired, nothing is wrong with it, and no service was requested."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Greenbelt, MD 20770
Dustin F.
Job Details: 11/21/2022
"Inspected unit, found bend in door panel, confirmed codes and issues with sump. Replaced Sump and control then tested unit, unit working as intended."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Arlington, VA 22201
Lloyd B.
Job Details: 11/21/2022
Cx complained the unit did not dispense water. Inspected the unit and found low pressure. Installed filter bypass and the pressure increased. Installed new filter head and tested and the unit and it now dispenses as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Chesapeake, VA 23322
Branden R.
Job Details: 11/21/2022
"cx complaint unit not making ice checked unit and found ice maker has a defetive harvest shaft vary lose , replaced with pre id icemaker and tested unit is now filling and running as designed advised cx to wiat 24 hours for ice to start producing and 72 hours for full bin . cx agreed ."
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Timonium, MD 21093
Brian R.
Job Details: 11/21/2022
cx had a list a mile long on unit and talked 90 MPH. says unit runs bad and doesnt wash. found codes F7E1 Tachometer Missing or Wrong Signal F7E7 Motor Unable to Reach Target RPM F0E2 Over Suds F0E5 Off Ballance Load. tried running DLMS cycle and unit tries to start and then shuts down and flashes code F7E1. pulled unit to find black dust all over. took shield off to find belt broke and clutch groved good as well as motor pulley.unit will need parts. as soon as all parts are in office will schedule.; ordrng 1 W11283592 (Motor) and 1 W10721967 (Clutch) and 1 W11239857 (Belt) and 1 W11481722 (Shift Actuator)
We serviced a
WHIRLPOOL FREEZER
Model WRT311FZDB02
Near Baltimore, MD 21209
Eric W.
Job Details: 11/21/2022
cx complant of nunit not cooling in fridge and frost in freezer inspected unit found gaskets sealling good but found cabnert tyo liner in bottome right corner not sealed up put tape over the gap to see if the frost goes away
We serviced a
WHIRLPOOL DISHWASHER
Model KUDK031TBL3
Near Midlothian, VA 23112
John P.
Job Details: 11/21/2022
Upon arrival CX stated they had canceled the appointment
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Severna Park, MD 21146
Alexander D.
Job Details: 11/21/2022
cx complaint unit will fill but wont do anything else. inspected unit and verified complaint. ran diagnostics and have f4e3 wash motor not moving error. found control not sending power to wash motor. ordering control. marking preid dispenser and sump asm as will use on return in case needed. call cx to schedule return visit once we have eta on part; ordrng 1 W10906426 (control)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near New Oxford, PA 17350
Bernard M.
Job Details: 11/21/2022
"Replaced console and lid lock, recalibrated and ran auto test, test completed without issues. Unit checks good"
We serviced a
JENNAIR OVEN
Model JES1750FS1
Near Richmond, VA 23226
Joseph D.
Job Details: 11/21/2022
"cx complaint, unit not heating properly, found temp prob about 20 degrees off, replaced probe and calibrated, and unit now working properly. heating properly.; ordrng 1 W10833885 (sensor)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS20
Near Gettysburg, PA 17325
Bernard M.
Job Details: 11/21/2022
Cx complaint the oven door wouldn't close properly. Inspected door and found when opening and closing door it would raise and drop. Found the left screw on the hinge wasn't secured. Tightened down screw and the door now opens and closes without moving out of place and seals. Unit checks good
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Hampton, VA 23661
Justin W.
Job Details: 11/21/2022
cx complaint unit making grinding noise when it is turning or agitating counterclockewise. checked unit to find slight play in gearcase. ordering gearcase and parts to complete repair. found slight play in gearcase causing issue with splutch grinding. replaced splutch so unit is useable until we return. grinding is occurring with unit empty in quickwash after roughly 5 minutes of use. ordering parts to fix unit. advised scheduled cx for the 28th of november due to parts readily available. advised if we have an issue obtaining parts in time for appointment that she would be called. cx agreed; ordrng 1 W11449840 (gearcase) and 1 W11283592 (motor) and 1 W10721967 (splutch) and 1 W11239857 (belt) and 1 W11510461 (washplate) and 1 look (look) and 1 W10752187 (screw)
We serviced a
KITCHENAID OVEN
Model KODE500ESS05
Near Brandywine, MD 20613
Robert A.
Job Details: 11/21/2022
"Cx complaint that the unit's lower oven is not working. I inspected the unit to confirm the complaint. The upper oven works fine. I attempted to broil and bake the lower oven and it produced no heat at all. I found no error code, but the lower fan is not running at all on lower fan speed test. It does run on high speed test. I see no damage on the element and the convection fan runs fine. I checked the wire at the Jbox and they are good as well. The unit will need new control boards to resolve the issue. I'm ordering the parts for the return visit. I collected the service call fee by CC.; ordrng 1 W11179310 (control board 225.67)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Easton, MD 21601
Alexander W.
Job Details: 11/21/2022
Cx stated unit gets to wash cycle and then stops inspected tested and verified cx complaint found drain hose not elevated off floor causing F8E1 error code instructed cx to make sure drain hose is above tub unit is working as designed job is complete.
We serviced a
JENN-AIR RANGE
Model JGS1450FS0
Near Reston, VA 20190
Christian C.
Job Details: 11/21/2022
"Cx complaint oven does not heat properly. Inspected unit no errors. Tested oven sensor readiong 1.15kohms. Tested convection coil 15.8ohms. Getting 118VAC to convection assembly. Unit intermittently does not ignite oven and cuts off. Ordering bake igniter, and convection assembly. Convection assembly 0 at upper marlboro and 10+ at whirlpool.; ordrng 1 WPW10324262 (bake igniter) and 1 W11441001 (convection assembly)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Bethesda, MD 20814
Roberto I.
Job Details: 11/21/2022
"Replaced all the parts, the leak sropped and all the lights worked ok. Collected $190"
We serviced a
WHIRLPOOL DRYER
Model LER7646EQ2
Near Falls Church, VA 22046
David J.
Job Details: 11/21/2022
CX complaint dryer will not turn on. After previous visit I found the unit needed a new thermal fuse for it had blown due to clogged dryer vent. Instructed customer if possible to have dryer vent clean before coming back out to replace thermal fuse. Customer did And had the receipt. Replaced thermal fuse and tested unit. Unit is now drying as intended and heating up. Job complete.
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055FRZ00
Near West Springfield, VA 22152
Richard B.
Job Details: 11/21/2022
"CX compalant, Lost cooling. Prior diagnosis found unit needs evap fan and blade. Installed new blade and fan , Cycled power , Unit started cooling .ob completed, RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Smithfield, VA 23430
Justin W.
Job Details: 11/21/2022
cx complaint unit not leveled. checked unit to find unit not leveled and fc light working intermittently. leveled unit and fc door hitting switch properly to cycle light. unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Dallastown, PA 17313
Sal R.
Job Details: 11/21/2022
Per the previouse tech I was able to access and replace the FC LED . Unit test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Haymarket, VA 20169
Daniel J.
Job Details: 11/21/2022
leveled fridge found left gasket wider than left heated gaskets slight change ordering both door gaskets customer would like ot have both jobs done at once didt want to set up until he is aware of the parts for the combi oven; ordrng 2 W10830055 (gaskets)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Bunker Hill, WV 25413
Danny R.
Job Details: 11/21/2022
found loose conection at flow sensor reinstalled sensor harness and told cx to clear soap out unit unit chrcksok no leaks
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Baltimore, MD 21211
Keith H.
Job Details: 11/21/2022
landlord is respoinsible for payment however unable to reach landlord before servicing
We serviced a
MAYTAG WASHER
Model MVWB765FW
Near Bowie, MD 20715
Dustin F.
Job Details: 11/21/2022
"CX complaint: Lid not lining upInspected unit, found lid frame broke, confirmed CX complaintReplaced Lid and tested unit, unit working as intended."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Charlottesville, VA 22902
Kyle A.
Job Details: 11/21/2022
Cx complaint of unit not washing. Did confirm lf error due to bad hot valve. Ordering valve.; ordrng 1 W11210459 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X20DW01
Near Lancaster, PA 17602
Justin L.
Job Details: 11/21/2022
As per previous visit was able to access unit and replace parts. Unit now checks good no further work needed
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HS6
Near Owings Mills, MD 21117
Keith H.
Job Details: 11/21/2022
different tech; saved tckt
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Falls Church, VA 22042
Lloyd B.
Job Details: 11/21/2022
"Cx complained of a no cool. Installed new thermistor, harness and control and set unit to factory settings. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2175GRS07
Near Glen Burnie, MD 21061
Alexander D.
Job Details: 11/21/2022
"cx complaint unit not cooling in rc and fz warmer than it should be. inspected unit and verified complaint. found evap overfrosted. inspected control and it only has 1 sticker on it. found element not heating. found bad connection on evap harness to brown heater wire. resecured connection and element started heating. cleared all frost with steamer. ordering evap harness, in stock @ tribles. scheduled return visit for 12/2; ordrng 1 W11546681 (evap harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHDXVY010
Near Washington, DC 20011
Samuel R.
Job Details: 11/21/2022
cx complaint unit is not making ice.inspected unit and could confirm cx complaint.jumped ice maker and ice maker would not harbest.unit needs a new ice maker W10884390 0 tribles cx paid in full; ordrng 1 W10884390 (ice maker)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Potomac, MD 20854
Julian H.
Job Details: 11/21/2022
replaced parts tested & working
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Palmyra, PA 17078
Justin L.
Job Details: 11/21/2022
Cx complaint unit not spinning. Was able to access unit and found no saved codes. Ran diagnostic and found agitator moving during spin. Removed washplate to find hub stripped. Informed cx of finding and collected full amount and setting return for 11/29/22; ordrng 1 W10528947 (hub 28.45)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Washington, DC 20011
Samuel R.
Job Details: 11/21/2022
replaced freezer door and tested unit.now working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near York, PA 17402
Sal R.
Job Details: 11/21/2022
CX complaint was that the RC lights where flickering. I found that the LED had failed. I replaced the LED and unit test good.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0AS01
Near Moseley, VA 23120
John P.
Job Details: 11/21/2022
CX complaint unit not heating checked unit found bad inverter and mag. Quoted CX:$15 shipping $250 laborW10217711 $247.17W11346197
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Zion Crossroads, VA 22942
Eric F.
Job Details: 11/21/2022
"Confirmed cx complaint unit not cooling. Cx states they power cycled unit and cooling function was restored. Found evidence of fresh food UI pantry drawer exposure to water. Instructed cx on unit care, quoted him for new door in the event that the issue reoccurs and cannot be fixed by power cycling. Charged 120 diagnostic.; ordrng 1 W10815674 (dor-fip ss)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Richmond, VA 23233
Jerod R.
Job Details: 11/21/2022
replaced ordered door and tested unit is now fully functional
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Bethesda, MD 20814
Roberto I.
Job Details: 11/21/2022
"Replaced all the parts, the leak sropped and all the lights worked ok. Collected $190"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW2
Near Herndon, VA 20171
Carl R.
Job Details: 11/21/2022
"Cx complaint is, 'LO FL' error code during wash cycle. During wash cycles the machine displays 'LO FL' error. code. All the time. Removed lid and ran a regular wash. Heard the hot and cold water vavle making loud noise. Ordering coldW11316256, hot w11316255, drawerw11524105. ; ordrng 1 W11316256 (Cold valve) and 1 W11524105 (Drawer)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Reston, VA 20194
Carl R.
Job Details: 11/21/2022
Cx canceled call do to owner purchase a new unit. Didn't verify model or serial number.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Willow Street, PA 17584
Justin L.
Job Details: 11/21/2022
As per previous visit was able to access unit and replace diffuser. Tested unit and unit now checks good no further work needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Frederick, MD 21702
Ricardo S.
Job Details: 11/21/2022
Replaced door. unit cks ok
We serviced a
JENNAIR RANGE
Model JGRP430WP01
Near Bethesda, MD 20816
Roberto I.
Job Details: 11/21/2022
"CX complaint LF front not lighting.Testd burner, found bad ignition switch. Replaced ignition switch using v/s part. Unit testd ok. Collected $250.03; ordrng 1 w11199805 (switch (RI van stock)), used 1 w11199805 (switch) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Alexandria, VA 22310
Lloyd B.
Job Details: 11/21/2022
"Cx complained of drying isues. Inspected the unit and found an error of F7E1 for no heat. At the control, there is 122vac going to the heater. The heater is open. Installed new element and ran diagnostics and it now turns on. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW4
Near Fairfax, VA 22032
Richard B.
Job Details: 11/21/2022
"CX complant, Washer hasnot worked since delivery, Inspected unit and found F8E1 valve failure in diagnostics, Cleared error code and started a regular wash cycle after turning on supply line valves, Tested unit on warm cycle, Hot cycle and also cold cycle after clearing valve failure error code. Unit is working as designed. Instructed CX on load and go dispenser and use of machine. Job completed, RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Germantown, MD 20874
Julian H.
Job Details: 11/21/2022
"CX complaint about led's being out & ice accumulating on FC floor found leds out replaced them from VS remove ice found a frost formation from evap drain defrosted & working; ordrng 2 W11338533 (led module)s and 1 LOOK (LOOK), used 2 W11338533 (led) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS00
Near Mechanicsville, VA 23116
Jonathon C.
Job Details: 11/21/2022
"cx complaint, leaking water. water leaking from behind rc evap cover. found drain tube leaking. cleared drain tube. unit working as designed. job is complete. cx paid 120 service call by card."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Fredericksburg, VA 22405
Tanner B.
Job Details: 11/21/2022
"Puddling at front left corner . no big signs of tears in hose/ crack in components .. no errors .. fabric softner overflowing, needs new valve and dispenser.. Call techline if cx calls back again , regarding possible splash gaurd tub ring; ordrng 1 W11220230 (valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Portsmouth, VA 23704
Zachery R.
Job Details: 11/21/2022
"upon arrival noticed live infestation, advised cx to contact exterminator then contact via office with receipt."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Inwood, WV 25428
Danny R.
Job Details: 11/21/2022
gera case is failing shafter has dropped down and rubbing pully and cover will need gear casr cover pully and belt; ordrng 1 W11449840 (gear case) and 1 W11481722 (shifter) and 1 W10721967 (pully) and 1 W11239857 (belt) and 1 W11409708 (sheild) and 2 2callcount (2 call count gear case look look 2 cc)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Reston, VA 20194
Carl R.
Job Details: 11/21/2022
Cx canceled call do to owner purchase a new unit. Didn't verify model or serial number.
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Richmond, VA 23234
John P.
Job Details: 11/21/2022
"CX complaint unit not coming on and also stated unit would randomly cut off checked unit found bad door switch and blue connector on ACU not fully seated replaced door switch and seated connector tested working as designed.; ordrng 1 WPW10569603 (Switch JPV/S), used 1 WPW10569603 (Switch JPV/S) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Bunker Hill, WV 25413
Danny R.
Job Details: 11/21/2022
found loose conection at flow sensor reinstalled sensor harness and told cx to clear soap out unit unit chrcksok no leaks
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Aldie, VA 20105
Ezra M.
Job Details: 11/21/2022
"replaced compressor and dryer, installed process stub. filled unit with 140 psi nitrogen, no leaks, pressure held. vacuumed to -29, pressure held for 15 mins, no leaks, filled with 4.27 oz r134a, verified good and stable pressures and full frost pattern."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Urbana, MD 21704
Marc M.
Job Details: 11/21/2022
installed parts and tested unit. unit now checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Kents Store, VA 23084
Eric F.
Job Details: 11/21/2022
"SR# 7735095065Confirmed cx complaint unit not always pulling ice drawer open, not always shutting on left side. Found tracks iced up, resistance in ice tray tracks causing self assist pull to be weaker on left side. Issue may be being exacerbated by convex curvature of mullion where cabinet and top of freezer drawer gasket meet. Called whirlpool techline, techline escalated issue to engineering team, will reach out to either myself or the Cx to proceed with a repair attempt or buyout.; saved tckt"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Ellicott City, MD 21042
Robert L.
Job Details: 11/21/2022
"installed vent trim and screws per previous, tested all ops ok"