We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Spotsylvania Courthouse, VA 22551
Robert W.
Job Details:
10/30/2023
"CX Complaint is the unit isnt spinning Inspected unit and found error for motor not getting to target rpm, Found the cap has failed and is keeping motor from operating properly. Replaced Cap fom V/S unit is working properly.; ordrng 1 W11395618 (Capacitor WR V/S), used 1 W11395618 (Capacitor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FFDB04
Near Alexandria, VA 22314
Demonte S.
Job Details:
10/30/2023
"No Capacitor on the Compressor Start Device. This is why the Compressor burned up. Installed the Compressor, Couplers and Access Valve. Pulled a Vacuum on the unit. Unit is holding a Vacuum. I then filled the unit with 1.8 Oz's of R600. Unit is starting to Cool. Unit is working as Designed. ( Any questions please check Sd Pictures.) ; used 2 W11504416 ( COUPLER ( DS / Vs )), and 1 WPW10662129 ( Whirlpool Refrigerator Run Capacitor ( DS / Vs )) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Hollywood, MD 20636
Shane B.
Job Details:
10/30/2023
installed all ordered parts and tested unit for cx. unit is working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KUIC15NRXS2
Near Kensington, MD 20895
Roberto I.
Job Details:
10/30/2023
Replaced part and ran test mode. Everything worked ok. Collected $110
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Franklin, VA 23851
Zachery R.
Job Details:
10/30/2023
"cx complaint wet clothes at end of cycle, checked unit, come to find gearcase spinning freely by hand. tried removing hub clip, no luck, will have to cut hub to complete repair. ordering gearcase, hub, and all parts needed to complete repair. 2 count; ordrng 1 W11454734 (gearcase) and 1 W10721967 (clutch) and 1 W11239857 (belt) and 1 W11497303 (motor) and 1 WPW10427633 (pulley shield) and 1 W10528947 (drive hub kit) and 1 W10902814 (washplate)"
We serviced a
WHIRLPOOL ICE MAKER
Model WRS321SDHZ01
Near Mount Joy, PA 17552
Cody H.
Job Details:
10/30/2023
"Was able to access unit and replace parts per previous visit. Unit now works as designed, no further work needed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Virginia Beach, VA 23453
Branden R.
Job Details:
10/30/2023
cx compaint not making ice// freezing in the refrigerator error code checked unit and found ice maker lost home postion and found test 3 damper loud when trying to open . all other major componets checked out good ordering new damper along with ice maker for repair .; ordrng 1 WPW10300024 (ice maker) and 1 WPW10196393 (damper)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Woodstock, MD 21163
Justin S.
Job Details:
10/30/2023
replaced the control pump and harness. when i pulled the pressure hose off the tub the nipple ont he tub came with the hose. nothing to reconnect the new hose onto. the unit now needs the tub; ordrng 1 W11219115 (tub)
We serviced a
MAYTAG DRYER
Model MGDB765FC0
Near Virginia Beach, VA 23454
Carl A.
Job Details:
10/30/2023
"cx complaint of unit making noise checked unit to find support rollers ,idler bearings failing on unit replaced all parts needed for repairs tested unit works as designed; ordrng 4 WPW10314173 (Drum Roller CA/ VS)s, used 4 WPW10314173 (Drum Roller CA/ VS) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ3
Near Kearneysville, WV 25430
Ezra M.
Job Details:
10/30/2023
"installed all parts, verified proper operation"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Leonardtown, MD 20650
Shane B.
Job Details:
10/30/2023
replaced heater with VS part per service pointer. the gold on the bushings was almost gone and nuts were wet but no water on floor when i arrived. no staining rom water. tested unit . unit is now working as designed.; ordrng 1 W11537778 (heater VS SB)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Lexington Park, MD 20653
Shane B.
Job Details:
10/30/2023
cx complaint is poor cooling and no ice. confirme complaint. items in FC are not frozen and no ice in bin. evap cover is frosted up. melted all ice and found defrost heater is unplugged. plugged it in. it works. cleared all ice. ordering new defrost heater with harness. schedule when avialble.; ordrng 1 W11650660 (defrost heater and harness)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Gaithersburg, MD 20882
Ricardo S.
Job Details:
10/30/2023
"new door is damaged, also the deli drawer doesnt close all the way, the slide is in the correct position, the drawer also is defective; ordrng 1 w11449026 (door rh) and 1 W11115323 (pan-utilit) and 1 W10866163 (glide) and 1 W10866166 (glide)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Annapolis, MD 21403
Alexander D.
Job Details:
10/30/2023
"cx complaint RH rc door gasket tearing. inspected unit and verified complaint. other gaskets look good. ordering gasket, in stock. scheduled return visit for 11/7; ordrng 1 W10830046 (RH RC gasket)"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Sykesville, MD 21784
Brian R.
Job Details:
10/30/2023
cx complaint is unit bangs all around and just about does it on all loads. tested unit. no codes in unit. started quick wash then a drain and spin.unit filed and drained and went through stages like it should. he did say he has a issue with setting. tried a few and put unit into drain and spin and it filled nd started washing. will order control and replace suspention and when parts in office will schedule.; ordrng 1 W11627413 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Lanham, MD 20706
Leon
Job Details:
10/30/2023
Replace ice Maker test. The unit there was no error codes and unit filled and turned with no problem.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Virginia Beach, VA 23456
Branden R.
Job Details:
10/30/2023
"cx complaint unit not washing , checked unit and found bad motor on sump not allowing unit to properly push water . tryed to uninstall to properly replace sump and was unable to uninstall unit due to tight location and drain line stretched out not allowing unit to be able to move at all to much of a risk to try and get it uninstalled without damage to anything . and then reinstalled advised cx to have unit uninstalled properly. will use sump on return cx agreed to have unit uninstalled .; saved tckt"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HV07
Near Virginia Beach, VA 23464
Branden R.
Job Details:
10/30/2023
came out for unit and added touch up . tested and unit is now running as designed .
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ09
Near Chesapeake, VA 23320
Branden R.
Job Details:
10/30/2023
came out to replace parts on unit . disassembled and replaced all parts needed for repiar . tested and 4 cups came out nice and hot can barely touch the cup . tested and ran is now properly running as designed . unit is running as designed .
We serviced a
MAYTAG WASHER
Model mvwb835dw2
Near Poolesville, MD 20837
Julian H.
Job Details:
10/30/2023
replaced console & working
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL1
Near Annapolis, MD 21403
Alexander D.
Job Details:
10/30/2023
"cx complaint unit giving f8e4 error. inspected unit and verified complaint. ran diagnostics and have f9e2 drain pump electrical problem, f8e4 float switch open. cant really see any signs of water in drip tray but if i take door apart can see signs of water touching bottom of door. looks like oversudsing. also see a streak from vent inside front panel. no leaks during test cycle. seems cx is using correct detergent and not over dosing. sudsing may be from drain pump issue. ordering vent and drain pump. call cx to schedule return visit once we have eta on parts; ordrng 1 W11545539 (vent gasket) and 1 W11414073 (vent) and 1 W11462456 (drain pump)"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near McLean, VA 22101
Christian C.
Job Details:
10/30/2023
Cx complaint of a clicking noise whenever unit is being use. Inspected unit no errors stored. Ran through diag cycle and heard clicking noise when unit is agitating and spinning. Found gearcase leaking oil. Ordering gearcase and splutch.; ordrng 1 W11449841 (gearcase)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ03
Near Elizabethtown, PA 17022
Cody H.
Job Details:
10/30/2023
"CX complains unit will not produce ice. CX has contract. Found icemaker to draw water, but icemaker will not rotate when jumped. CX will need icemaker replaced for repair. Was able to replace icemaker with VS part, tested unit and unit now works as designed. No further work needed. CX EMAIL CONFIRMED.; ordrng 1 WPW10300022 (Icemaker (CH VS)), used 1 WPW10300022 (icemaker (CH VS)) from stock"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near York, PA 17406
Drew B.
Job Details:
10/30/2023
cx complaint that unit is not starting the lights stay on but wont start.. i found the door switch stem is severed 3/4 off.. i found the unit to need need switch replaced with pre id switch and now runs and heats checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Westminster, MD 21157
Brian R.
Job Details:
10/30/2023
cx complaintis piece broke on lid and unit wont lock and start. found strike broke. replaced from VS and now unit checks. job complete.; used 1 W11457841 (Strike) from stock
We serviced a
WHIRLPOOL WASHER
Model WFC7500VW2
Near Alexandria, VA 22304
Lloyd B.
Job Details:
10/30/2023
Cx complained the unit did not drain. Inspected the unit and found debris in the drain pump. Removed debris and tested and it now is able to drain. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Westminster, MD 21157
Brian R.
Job Details:
10/30/2023
came out and replaced harness and tested unit. unit now checks and runs as it should. job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM00
Near Clinton, MD 20735
David J.
Job Details:
10/30/2023
"Cx complaint noise coming from unit freezer. Arrived today and inspected and found building up through back wall. Found either unit is not going into defrost or thermistor is not reading properly. Unit was not currently making the noise and could not replicate. But found a small area of frost starting to build on back wall. Evap fan is blowing, ordering parts for return visit. Cx owes 120.00 for labor on return visit ; ordrng 1 WPW10383615 (Evap thermistor) and 1 W11502499 (Fc harness)"
We serviced a
KITCHENAID COOKTOP
Model KCIG550JSS01
Near Falls Church, VA 22043
Christian C.
Job Details:
10/30/2023
"Cx complaint unit is making a loud buzz whenever unit is in use. Inspected unit found F0E8 wrong IPC config, and F6E1 communication error. Ordering power boards, hmi, and harness.; ordrng 1 W11675601 (hmi board) and 1 W11627558 (power board) and 1 W11627565 (power board) and 1 W11627568 (power board) and 1 W11249830 (communication harness) and 1 W11347982 (jumper harness) and 1 W11249832 (communication harness)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Franklin, VA 23851
Zachery R.
Job Details:
10/30/2023
"replaced parts, tested, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Suffolk, VA 23434
Zachery R.
Job Details:
10/30/2023
"cx complaint unit normal cycle will just sense, and if set on 1 rinse with softener it will rinse twice, checked unit, no faults stored, checked all major components, calibrated and tested, unit working as designed. advised cx to try load and if issue persist call back with job#"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Annapolis, MD 21403
Alexander D.
Job Details:
10/30/2023
"dispatch sent with Scode from service pointer to cover repair and 2ct for defrost. cx complaint rc not cooling properly, fz is fine. inspected unit and verified complaint. found rc evap overfrosted. ran thru service tests. rc 41, fz 9, rc evap 29, fz evap 7, rc max 66, rc avg 39, fz avg 4. test128 shows control software has 6.0.0 should be 7.0.0. ordering control and evap cover covered by S code. 2ct for defrost. call cx to schedule return visit once we have eta on parts; ordrng 1 W11167902 (evap cover) and 1 W11333076 (control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Washington, DC 20009
Sherwood
Job Details:
10/30/2023
cx complaint frost in fc. arrived confirmed cx issues. installed new gasket and used heat gun to smooth out gasket. repair complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near California, MD 20619
Shane B.
Job Details:
10/30/2023
isntalled all ordered parts. restored power and tested unit for cx. uni tis working as designed.
We serviced a
IKEA REFRIGERATOR
Model IX5BBEXDS00
Near Alexandria, VA 22304
Lloyd B.
Job Details:
10/30/2023
Cx complained the unit did not make ice. Inspcted the unit and found that it was off. Removed the fill tube and it was not frozen. The unit cycled and began a harvest. Could not find an issue. Job complete
We serviced a
AMANA REFRIGERATOR
Model ATB1932MRB00
Near Lancaster, PA 17603
Justin L.
Job Details:
10/30/2023
Cx complaint unit leaking water in rc and freezing items. Was able to access unit and verify concern. Found drain tube clogged causing water to flow through air returns and partially freezing making the thermostat think it cant satisfy temps. Cleared ice and drain and tested unit now operates as designed no further work needed
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Gaithersburg, MD 20879
Ricardo S.
Job Details:
10/30/2023
Replaced suspension.. i leveled the unit.. tested and works fine
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Bowie, MD 20720
Shawn D.
Job Details:
10/30/2023
"opened system and seemed low on r600, replaced the evaporator, compressor ,drier and coupler then vacumed system down then filled to 68g and started cooling. unit is good to go"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Portsmouth, VA 23701
Justin W.
Job Details:
10/30/2023
cx complaint agitator loose and hot water not working. checked unit to find hot water not completely turned on and found agitator screw backing out. tightened and tested unit working as designed. cx to monitor for further issues.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Portsmouth, VA 23701
Justin W.
Job Details:
10/30/2023
cx complaint unit not defrosting. checked unit to find test 6 bi metal reading closed and element turns on. called techline spoke to rob unit submitted for review on replacement
We serviced a
AMANA DRYER
Model NED4655EW1
Near Havre de Grace, MD 21078
Neil H.
Job Details:
10/30/2023
REPLACED THE ROLLERS AND THE PULLEY UNIT TESTED GOOD.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Centreville, VA 20121
Jason A.
Job Details:
10/30/2023
"CX complaint FRIDGE no cool. Verified compressor starts but amp draw is very high. 9A & noisey then clicks off. Repalced compressor & install coupler & drier. Check for leaks & ran vac. Filled with 2.0 OZ R600a. Good running & eqwualise pressures & 0.99A draw. Unit is cooling down. Advised CX allow 48hrs for temps to normalise. CX placed a bowl of water in FC wait for it to become ice. Test icemaker harvest & fill. FC , icebox & condenser fans working. Leaned unit back to assist door closing & tighten door handles > JJ"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB9FHDXWS06
Near Washington, DC 20010
Sherwood
Job Details:
10/30/2023
cx complaint IM not working. arrived and confirmed jumped IM did not respone checked voltage to harness and that i correct. gave cx quote installed IM. tested new IM and it filled with water info cx gave IM a couple hrs
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Williamsburg, VA 23188
Lucas R.
Job Details:
10/30/2023
"cx complaint unit not makng ice, checked unit found temps at 2 and 38, e2 motor code, 12.7 vdc br-w wires resevoir compartment, icemaker motor open from same pin out, motor checked good at 1.4k ohms, reseated connector circuit reading 1.3k ohms, icemaker completed harvest and fill, ckeared code, advised cx to monitor, unit working as designed."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Crownsville, MD 21032
Israel R.
Job Details:
10/30/2023
heating element - sp w11540964 - special project s17304. Installed new element. Tested unit is back to normal operations.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Virginia Beach, VA 23455
Orbie
Job Details:
10/30/2023
"cx complaint unit has no ice. checked unit found icemaker turned off. turned on icemaker and tested. test 96, unit filled cup at door. test 97, unit filled icemaker. unit working as designed."
We serviced a
JENN-AIR DBL WALL OVEN
Model JJW2830IL01
Near Potomac, MD 20854
Julian H.
Job Details:
10/30/2023
replaced console resume power tested & working
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Georgetown, DE 19947
Frederick R.
Job Details:
10/29/2023
"CX complaint FC way too cold. Inspected/tested and found FC at -11deg. Temp taken with thermal coupler device. No frost build up on rails but all food has a layer of ice on it. Gasket is good. Ice hanging from under damper cover. Ordering control, harness and damper. Cannot reschedule due to part availability; ordrng 1 W11524469 (control) and 1 W11469743 (harness with thermistor) and 1 WPW10594330 (control)"
We serviced a
KITCHENAID FREEZER
Model KRFF507HPS03
Near Frankford, DE 19945
Frederick R.
Job Details:
10/29/2023
Replaced compressor per prior diagnosis. Found drier clogged. Replaced drier. Pressure tested unit with nitrogen and no leaks. Vac'd down to 30in for 15mins and filled with 56g of R600a. Final low side pressure was about 10in vac. Informed CX 24-36 hrs for unit to get to temps. Job is complete
We serviced a
KITCHENAID ICE MAKER
Model KUIC15NHZS0
Near Rehoboth Beach, DE 19971
Frederick R.
Job Details:
10/29/2023
CX complaint is unit drops one sheet then stops. Replaced sensor and recirc pump just to make sure they werent the issue. Ran cycle and ice sheet was formed and gas valve released sheet and it dropped on grid and thats it. It seemed that the heater grid was barely working but even with t hat the resevoir filled up with water and just sat there and never recirculated water back to evap plate for 2nd batch. Waited 15 minutes and nothing. Had to restart the unit in order for it to move forward.
We serviced a
KITCHENAID FREEZER
Model KRFF507HPS00
Near Rehoboth Beach, DE 19971
Frederick R.
Job Details:
10/29/2023
CX complaint is FC light out. Upon arrival CX informed me the Kitchenaid had already sent her the LED replacement kit W11683244 because she has had several of these same issues worked on by another company. Installed LED per Service pointer. unit is now working properly. Job is complete
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ02
Near Rehoboth Beach, DE 19971
Frederick R.
Job Details:
10/29/2023
Replaced meat drawer and tracks per prior diagmnosis. Same issue. Saw CX opening drawer from sides instead of in the middle. Suggested her open from center to avoid shifting drawer. Unit is working as designed. Job is complete
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Lewes, DE 19958
Frederick R.
Job Details:
10/29/2023
CX complaint is DW lights wont go off. Inspected/tested and found and unit functions in all stages properly. The washing on the display screen will not turn off. This is most likely caused from unit being almost 7 yrs old and the steam interrupting the connection. Offered to unplug display for CX but he declined. Wanted a quick fix . CX for some reason keeps shutting DW off before it finishes its cycle. Suggested replacing the display and he declined. Other than light the unit is working properly. Charged CX $139 for SC fee which he paid by check. Job is complete
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Virginia Beach, VA 23464
Austin D.
Job Details:
10/28/2023
came out to resolve the issue. disassembled the unit as needed. replaced all parts and put the unit back together. tested operation. unit is running as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Virginia Beach, VA 23464
Austin D.
Job Details:
10/28/2023
replaced the control and the stator. tested the unit. unit ran through test mode and no error codees appeared. unit is running as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Virginia Beach, VA 23454
Austin D.
Job Details:
10/28/2023
came out to resolve the issue. disassembled as needed. repalced all parts and put the unit back togehter. tested operation. unit is good to go
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Virginia Beach, VA 23464
Austin D.
Job Details:
10/28/2023
came out to resolve the issue. disassembled as needed. replaced all parts and put the unit back togehter. calibrated/tested the unit. unit is running as designed.
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ02
Near Chesapeake, VA 23322
Austin D.
Job Details:
10/28/2023
"came out to resolve the issue. disassembled the unit as neeeded. replaced all parts and put the unit back together. pressure tested, vac the system. unit is good to go. amp draw of .65-.8. unit is good to go. advised cx to monitor the unit for 24 hours before filling with product. cx agreed."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Bowie, MD 20715
Davonte
Job Details:
10/27/2023
"cx comlplained unit wouldnt drain, and go into wash cycle. after inspecting unit couldnt confirm cx complaint on the draining. unit drained as should. got error codes f8e1, f0e5. long fill or no fill and unbalanced load. ran diag wash cycle unit completed wash cycle as should. inspected the water could see some sediments on the screen. ordering water valve.; ordrng 1 W11210463 (water valve)"
We serviced a
AMANA REFRIGERATOR
Model ARS2365AW
Near Berkeley Springs, WV 25411
Ken M.
Job Details:
10/27/2023
"Customer complaint is that the unit has stoppecd cooling. Checked compartment temperatures and found the upper 50's/low 60's. Inspection of the evaporator found it heavily frosted, evaporator fan was not turning. Checked for power to the fan motor and found none. Motor tested at 43.7 ohms. Checked for power to ground and have power coming from the temperature control. Defrost timer is not connecting the fan to neutral. Unit needs a new defrost timer.; ordrng 1 R0131577 (timer-def)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Harrisburg, PA 17112
Fred G.
Job Details:
10/27/2023
"cx complaint unit makes noise and shuts off in 5 mines when using sense drying. inspected unit and found blower wheel and moisture harness was faulty. i was able to replace both with van stock. checked unit and found it checks good.; ordrng 1 WP697772 (blower wheel (FG VS)) and 1 WPW10298258 (moisture sensor (FG VS)), used 1 WP697772 (WHEEL), and 1 WPW10298258 (HARNESS) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Martinsburg, WV 25404
Ken M.
Job Details:
10/27/2023
"Customer complaint is that the unit is skipping from sense to done. Unit tested and found that the unit agitates instead of spins the basket when it starts. No wiring issues found and the splutch is secure. Actuator replaced and unit retested. Unit is working properly. Old part left with customer.; ordrng 1 W11481722 (actuator), used 1 W11481722 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model CET9100GQ1
Near Stephenson, VA 22656
Ezra M.
Job Details:
10/27/2023
"unit flashing error d26, overflow. cleared errors, ran diag cycle, unit filling with suds, ran multiple cycles, advised running cleaning cycles regularly and cutting down on detergent use."
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near York, PA 17401
Sal R.
Job Details:
10/27/2023
I was able to access and replace all parts. I tehn set unit back in place and ran a calibration and a auto test. Unit test good.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Millersville, PA 17551
Drew B.
Job Details:
10/27/2023
replaced all parts and testd no noise and checks good ran heat and worked.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Millersville, PA 17551
Drew B.
Job Details:
10/27/2023
cx complaint that unit is not spinning correclty finishing cycle. she had reached out to local app service they came out and verified a gearcase failure. i then today ran through our own checks and test unit and had a faulty capacitor and thats what was leaking the previous compnay thouhgt was gearcase. replaced capacitor with van stock tested and checks good .. full operations.; used 1 W11158831 (CAPACITOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Sterling, VA 20164
Richard B.
Job Details:
10/27/2023
CX complant. Door damaged. Inspected unit and found gasket out of groove . Reseated gasket in groove . Assured it is in place and secure. Job completed. RB
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW
Near Jarvisburg, NC 27947
Branden R.
Job Details:
10/27/2023
"cx complaint unit leaking from front , checked unit and found unit will need bellow for repair . ordering all parts for repair"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Brandywine, MD 20613
Shane B.
Job Details:
10/27/2023
isntalled ordered part and restoed power. fan is running quietly. unit is workign as desgined.
We serviced a
WHIRLPOOL WASHER
Model wtw4955hw3
Near Talleyville, DE 19803
Taylor F.
Job Details:
10/27/2023
Cx complaint is unit leaking from the back. Found the drain hose to be leaking at connection to back of unit. Corrected drain hose and unit is now working as designed. Job is complete.
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near York, PA 17401
Sal R.
Job Details:
10/27/2023
"I was able to access and replace all parts , I tested unit and found the unti tobe opperating as designed. Door closes with out issues."
We serviced a
WHIRLPOOL RANGE
Model WEC310S0LW2
Near Fredericksburg, VA 22401
Robert W.
Job Details:
10/27/2023
"CX Complaint is the display was cutting off. Inspected unit and found display cutting off. Pulled console and reseatted all connections then tested unit again, Unit is working properly."
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Wilmington, DE 19810
Taylor F.
Job Details:
10/27/2023
Cx complaint is right track on upper rack is seperating. Tested inspected and verifed complaint. Reccomended to cx to replace both rails which they agreed. Cx paid in full by CC. Rescheduled for 11/3/23; ordrng 1 W11259786 (track) and 1 W11259785 (track)
We serviced a
WHIRLPOOL FREEZER
Model WRT348FMES04
Near Baltimore, MD 21208
Emmanuel R.
Job Details:
10/27/2023
"Cs unit is not cooling, confirmed complaint, temps in the fc is 14degrees and themristor ohmed out 16.23k which is good, control board must not be reading it. Advised ill replace control board and monitor temps.; ordrng 1 W11666427 (control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Upperco, MD 21155
Brian R.
Job Details:
10/27/2023
came out and replaced gasket and heated to form and fit as well as put some adhesive behind to help hold. advised cx to lave shut at least the nexxt 30 min to allow gasket to cool. job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near York, PA 17408
Sal R.
Job Details:
10/27/2023
"I attempted to access and replace the sump & motor . I found that when the unit was pluued out the drain hose has a kink and pin hole leak. I am ordering 1 drain hose (W11381654). I will use the sump & motor on return visit. once the contract is apporved, please ahve somoen form teh office call to set a return date.; ordrng 1 W11381654 (drain hose)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Glenarden, MD 20774
Samuel R.
Job Details:
10/27/2023
cx complaint unit is not light on the left rear burner.inspected unti and could confirm.found burner heas to not seat properly but im getting a decent spark.will replace burner head and bring back ignitor incase its inned after burner head replacement.W11435659; ordrng 1 W11435659 (burner heaf lr)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS30C7EYY
Near Laurel, MD 20724
Davonte
Job Details:
10/27/2023
"cx complained icemaker stopped makng ice. confirmed cx complained. pulled icemaker out. tried jumping unit, but unit dint harvest. icemaker is getting 120volts. also while inpecting the unit, i took to the icebin out. held door switches down to see if emitter light would come on. emitter light never came on. unit will need icemaker and emirtter. im on special order.. cx paid in full; ordrng 1 WPW10251076 (icemaker) and 1 W10870822 (emitter)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Waldorf, MD 20603
Shane B.
Job Details:
10/27/2023
"cx complaint is the FC door still gettign moisture on the top of it and the silicone the last tech ordered peeling/flaking which the cx says is unacceptable. took pictures, cleaned flaking pieces of silicone off unit so it looks better and called techline, they had me text them pictures of the door gasket as well as the foam gasket added to FC gasket. they had me unplug condensor fan and see if horizontal mullion got warm evenly. it did not get warm where the water was on the gasket. techline adived the line may have moved inside the cabinet. said file would be sent for review. i advised cx we will be in contact once whirlpool gets back to me about what to do.; saved tckt"
We serviced a
MAYTAG WASHER
Model MVWB765FC2
Near Purcellville, VA 20132
Ricky E.
Job Details:
10/27/2023
units lid is cracked at the hinges and broken on the left hinge. unit needs the lid assy; ordrng 1 W11256781 (lid)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Clifton, VA 20124
Demonte S.
Job Details:
10/27/2023
Installed the Lower Harness. Tested the unit. Unit is working as Designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near ,
Orbie
Job Details:
10/27/2023
replaced all parts. tested unit appears to be working as designed. advised cx to monitor unit.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Williamsburg, VA 23188
Orbie
Job Details:
10/27/2023
cx complaint unit making woosh noise. checked unit verified complaint. found blower motor spinning independently from blower wheel. unit needs blower wheel and motor to complete repair; ordrng 1 W11549461 (motor)
We serviced a
KITCHENAID OVEN
Model KFGG504KPS3
Near Grantville, PA 17028
Fred G.
Job Details:
10/27/2023
cx complaint both broil and bake are not igniting. inspected unit and found all 5 burners on top light with no issue. I tested broil and found gas valve openes and allows gas out but spark ignitor does nothing. same results with bake. i found 123.4vac to dsi board from control when asking for bake or broil. I only found 54-55 volts coming out of board to ignitors. ordering DSI board along with both bake and broil ignitors. once parts are in please reach out to cx and set up a return visit.; ordrng 1 W11162730 (dsi board) and 1 WPW10333842 (broil ignitor) and 1 WPW10324262 (bake ignitor)
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Kearneysville, WV 25430
Ken M.
Job Details:
10/27/2023
"Customer complaint is that the front two burners did not have a low setting, stuck on high. Issue is in the burner switches. RF switch replaced and tested. Burner is now working properly. Ordering LF switch. Old switch returned for quality analysis.; ordrng 1 W11129442 (switch-inf)"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Frederick, MD 21704
Ricardo S.
Job Details:
10/27/2023
"Cx complains about a noise, inspected unit, the noise comes from the splutch.. the screw is loose, reset power, unit tested with cx and washer machine works fine"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near Reisterstown, MD 21136
Brian R.
Job Details:
10/27/2023
cx complaint unit made alittle bit of ice then nothing. switch was on. turned off and back on and motor ran a sec. pressed auto button and nothing. replaced ice maker and turned on and hit button and ice maker went through stages and filled. unit checks. job complete.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Berryville, VA 22611
Ezra M.
Job Details:
10/27/2023
"installed motor, tested unit, working properly sounds normal"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS5
Near Berryville, VA 22611
Ezra M.
Job Details:
10/27/2023
"not preheating properly. found oven ignitor bent away from element, not lighting consistantly. removed, straightened and reinstalled ignitor. working properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Finksburg, MD 21048
Brian R.
Job Details:
10/27/2023
cx complaint is unit is having a issue and a new code he thinks. he had breaker off awhile and no code found. did find cover bubbling up on console. was able to test and run unit. didnt trip a code. unit has moisture leak thats shorting UI as well as bubbling console cover. will order parts needed. cx rescheduled for 11/1.; ordrng 1 W11649995 (Air Vent)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QMS01
Near Reisterstown, MD 21136
Brian R.
Job Details:
10/27/2023
replaced valve and tested unit. no leaks seen. unit now checks. job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Leonardtown, MD 20650
David J.
Job Details:
10/27/2023
"Customer complaints unit has a chemical smell and taste in the water and ice arrived today and inspected unit. Found unit has a stainless waterline called Techline to file for customer sake was instructed to change that stainless line to a pex or copper line temperature and unit are cold and everything is working correctly. It is just an odor and taste that is the concern, customer is going to replace waterline with pex and replace the filter at the same time. Techline had stated it could take up to three months to have smell go away. Unit is working as intended. Customer paid service call job complete."
We serviced a
AMANA DISHWASHER
Model ADB1400AMB1
Near Ruther Glen, VA 22546
Thomas B.
Job Details:
10/27/2023
Cx complaint unit is not working properly inspected unit found the plastic locking tab to holds dispenser door down has worn down Will not lock closed ordering the dispenser assy; ordrng 1 WPW10428217 (dispenser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Monrovia, MD 21770
Ricardo S.
Job Details:
10/27/2023
Replaced valves.. unti tested and water dispenser works fine
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Virginia Beach, VA 23464
Zachery R.
Job Details:
10/27/2023
"cx complaint lid not locking, checked unit, come to find defective strike. replacee strike with v/s. calibrated and tested, unit working as designed.; ordrng 1 W11457841 (strike (zr v/s))"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Shermans Dale, PA 17090
Bernard M.
Job Details:
10/27/2023
"Replaced parts per previous tech, ran test and unit completed test without issues. Unit checks good"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Oxford, PA 19363
Justin L.
Job Details:
10/27/2023
Was able to access unit and replace part. Tested unit and unit now checks good no further work needed
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Sterling, VA 20164
Richard B.
Job Details:
10/27/2023
"CX complant. Ice build up i freezer. Inspected unit and found freezr door not foam filled enough and bottom side of gasket dosent meeet frame of freezer. Ordering door assembly , Also found fresh food door gasket defective and splitting. Also ordering gasket for door. Further work needed. RB; ordrng 1 W10830162 (gasket) and 1 12977880SQ (door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT351SFYM00
Near Fredericksburg, VA 22401
Robert W.
Job Details:
10/27/2023
"Cx Complaint is the unit isnt cooling properly. Inspected unit and foundFC is cold and RC kinda warm, Pulled FC evap cover and found great frost pattern on evap the fan motor isnt running tested power and the fan is getting good power replaced and unit is working properly."
We serviced a
JENNAIR REFRIGERATOR
Model JS48NXFXDE01
Near Great Falls, VA 22066
Jason A.
Job Details:
10/27/2023
"CX complaint FRIDGE RC door noise. Replaced hinge & tighen loose hardware. Adjust levelers so unit is algned to cabinet. Test both doors operate quietly, CX tested both doors > JJ"