We serviced a
WHIRLPOOL M/W OTR
Model WMH53521HZ06
Near Bridgeville, DE 19933
Michael E.
Job Details: 06/15/2022
"CX complaint: cooktop light stays on and display went blank temporarily, twice. Tested and verified complaint. All connections at control are secure. Ordering control and marking lamp for return visit. Cannot reschedule due to SO part; ordrng 1 W11545876 (control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Virginia Beach, VA 23462
Carl A.
Job Details: 06/15/2022
cx complaint of heating element broken in dishwasher confrimed heating element broken and piece melted to tub ordering parts needed for repairs will require 2 ct as tub job needed; ordrng 1 W11513977 (TUB-DISHWR) and 2 labors
We serviced a
JENN-AIR REFRIGERATOR
Model JUD24FCERS00
Near Bethesda, MD 20817
Roberto I.
Job Details: 06/15/2022
Cx complaint purchsed new water filter but unable to install it.Found filter hard to be turned into the filter housing. Lubricated it by using food grade grease and now I was able to installed the filter in the housing. Unit good to go.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW01
Near Taneytown, MD 21787
Brian R.
Job Details: 06/15/2022
cx has a few issues with the unit. says unit has temp issues a bad door gasket and unit shuts off at times and then back on and shes worried about losing everything. unit is a single fridge. took temp readings at time of service of 41. checked over unit and evap clear and lights and fan work. also found gasket starting tear teat and come apart. unit wil need parts. as soon as parts are in office will schedule.; ordrng 1 W10856583 (Door Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Parkville, MD 21234
Milton J.
Job Details: 06/15/2022
Cx complaint ice maker stopped working. Tried harvest test and nonresponsive. Checked for voltage at the ice maker connector and was 117vac. Installed new Ice Maker as sent by Pre-ID. Tested which harvested and filled with no issues. Unit is now functioning properly. -MJrob
We serviced a
MAYTAG WASHER
Model MVWB850YW1
Near New Windsor, MD 21776
Brian R.
Job Details: 06/15/2022
replaced tub and checked unit. advised cx try run a few loads and see how unit does. job complete.
We serviced a
WHIRLPOOL FREEZER
Model WRT541SZDZ00
Near Laurel, MD 20723
Robert L.
Job Details: 06/15/2022
"cx complaint no cool clicking sound, plugged in , compressor came on for 10-20 secs then overload clicked , ccoled down and restarted for 10-20 secs, found proper polarity at outlet and 119v at start device, found run winding open, ordering compressor, drier..... 2 count sealed system...called office scheduled for monday 6/20/22; ordrng 1 WPW10507886 (compressor) and 1 W10843121 (filter dryer) and 1 W10143759 (drier (service))"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Alexandria, VA 22301
Emmanuel R.
Job Details: 06/15/2022
"Installed front glass on door but the nameplate wasnt ordered, ordering nameplate.; ordrng 1 W11178521 (nameplate)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEW5
Near York, PA 17408
Sal R.
Job Details: 06/15/2022
"CX complaint is that the utni is leaking out of the FC . I found that the drain tube is clogged with ice. Per Technical Service Pointer #: W10632338E, I am ordering 1 Service kit W10619951. Part is covered by WP using S - Code #S38253 . I am collecting 120.00 cash for service charges. CX will owe 120.00 for labor charges once job is cpompleted. I have set a return date for 6/21; ordrng 1 W10619951. (service kit / drain tube 55 @ tribs)"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Washington, DC 20024
Shawn D.
Job Details: 06/15/2022
took unit apart got drain pump out the pan is full of water installled new one then did acu put unit back together and tested and unit started a cycle and drained the water out compressor heat pump system then kicked on and started running. unit is good
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ2
Near Martinsburg, WV 25403
Danny R.
Job Details: 06/15/2022
the lf fron and rt fron burners arent coming of will order parts; ordrng 1 W11282542 (elelemnt) and 1 W10711900 (elmnt-surf) and 2 W10437092 (switch)s
We serviced a
JENN-AIR MICROWAVE
Model JMW2430IM03
Near Crownsville, MD 21032
Kevin P.
Job Details: 06/15/2022
"installed parts and cx had f1e4 mw relay error started popping up over the weekend], called techline to test and per techline the 4903 relay seems to be intermittently sticking. ordering new micro app manager board 2 @ tribles; ordrng 1 W11325784 (micro app manager)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Easton, MD 21601
Jonathon C.
Job Details: 06/15/2022
"cx complaint, unit leaving detergent in the bottom of the unit. tested , verified complaint. replaced parts per prior diag. tested unit. unit working as designed. job is complete."
We serviced a
WHIRLPOOL DRYER
Model MEDP575GW0
Near Woodbridge, VA 22193
Demonte S.
Job Details: 06/15/2022
Inspected the unit. Found that the cx is saying that the Dryer isn't Heating. I then checked power to the unit at the Terminal Block. L1 to N = 122.1 Volts. L2 to N = 121.8 Volts. L1 to L2 = 244.6 Volts. I then checked the Tco. Tco is reading 0.3 Ohms. Checked the Heater Element. Heater Element is reading Open Line. Unit will need the Heater Element. ; ordrng 1 WP3387747 (Whirlpool Dryer Heating Element)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Charlottesville, VA 22911
Eric F.
Job Details: 06/15/2022
"Installed parts, found drive belt slipping, installed part from truck stock, tested unit, unit working as designed.; ordrng 1 WPW10006384 (drive belt), used 1 WPW10006384 (drive belt) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS03
Near Baltimore, MD 21215
Keith H.
Job Details: 06/15/2022
freezer evap over frosted ordeirng corresponding parts 2 count; ordrng 1 W11032800 (motor-evap) and 1 WP12729128 (heater) and 1 W11034025 (front-pan)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Hagerstown, MD 21740
Danny R.
Job Details: 06/15/2022
unit a suspenion rod odd the clip part reseated in the holder and now doesn shake and cause spilling out the top unit cheksok
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS02
Near Aldie, VA 20105
Daniel J.
Job Details: 06/15/2022
checked freezer for build none present food frozen air moving in freezer found buid un in fridge steamed and clear drain verified water going down installed new thermistor cx paid by cc
We serviced a
WHIRLPOOL WASHER
Model MFW9600SQ1
Near Fayetteville, PA 17222
Andrew S.
Job Details: 06/15/2022
Per previous diag I was able to access and replace the drain pump. I thn tested the unit. During the test I found that the bellow gasket has a tear in it at the water inlet tube. I quoted the cx for the cost of the part. Cx paid in full. I called the office and spoke to Megan and she ordered the parts and scheduled the retrun for Friday6/17
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Woodbridge, VA 22193
Demonte S.
Job Details: 06/15/2022
Inspected the unit. Found that the cx is saying that the Washer is rocking / out of balance. Checked the Suspension to the Washer. Found that the Tub is bouncing all over the place. Suspension is really weak. Unit will need the Suspension Rods. ( Advised that the cx doesn't use washer until the Suspension has been replaced.); ordrng 1 W11130359 (Whirlpool Washer Suspension Rod Kit)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Baltimore, MD 21206
Milton J.
Job Details: 06/15/2022
Appointment for new Heating Element as SP. Installed new Heater as sent by Pre-ID. Tested and is functioning properly. -MJrob
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC700HPS04
Near Williamsburg, VA 23185
Lucas R.
Job Details: 06/15/2022
"cx complaint no ice or water, checked unit found water loss to 2 way valve, restriction in reservoir, isolation valve and fliter housing checked good, also found filter housing cover tab damaged not holding cover to cabinet. unable to verrify function of dual valve, 04 engineering code has no ipl, called PS sammy, advised would look into issue, ordering parts from 01 engineering code ipl; ordrng 1 W11501035 (cover) and 1 W11204869 (reservoir) and 1 WPW10341320 (valve-inlt)"
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW2
Near Yorktown, VA 23692
Lucas R.
Job Details: 06/15/2022
"replaced all parts ordered, calibrated, tested, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Aldie, VA 20105
Daniel J.
Job Details: 06/15/2022
no cool weak cool in freezer spoke with customer started compressor cut on than cut off and he reset the unit checked thermistor good replaced harness and control for the ecompressor restting confirmed coils built up frost pattern and cold air going into fridge section customer left to run errand persom at home spoke no english
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ01
Near Boyds, MD 20841
Julian H.
Job Details: 06/15/2022
replaced led all lights working now
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Virginia Beach, VA 23464
Austin D.
Job Details: 06/15/2022
cx complaint the unit is not finishing every cycle. checked the unit and found that the unit had an eroor code f2e1 and f1e2. called techline and was told to ohhm out the motor. had 6.7 ohhms both sides. was told the harness must have an intermitten short/break that shuts down the unit.; ordrng 1 W11497303 (motor) and 1 W11428524 (capacitor) and 1 W11450611 (lower harness) and 1 W11498796 (control)
We serviced a
IKEA MICROWAVE
Model IBMS1455DS00
Near Lancaster, PA 17603
Justin L.
Job Details: 06/15/2022
as per previous visit was able to access unit and replace parts tested unit and unit now checks good no further work needed. collected labor cx paid in full no further work needed
We serviced a
WHIRLPOOL WASHER
Model WET4124HW0
Near Manakin-Sabot, VA 23103
Kyle A.
Job Details: 06/15/2022
Installed door and unit now operates as designed.
We serviced a
WHIRLPOOL COOKTOP
Model G7CE3034XS00
Near North East, MD 21901
Alexander W.
Job Details: 06/15/2022
"CX stated they wanted a new glass for unit. inspected tested and verified cx complaint installed part per previous diag tested unit, unit is now operating as desgined job is complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Red Lion, PA 17356
Drew B.
Job Details: 06/15/2022
"cx complaint that unit is gett a f0e7 error code no other codes stored i was able to run calibration unit locked and drained and shifted to the spin no issues and completed i wa able to reset and run an auto service test and no issues with incoming water spinning etc foudn needed recalibrated for washer reading in clean wash cycle, tested no issues checks good"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chesapeake, VA 23323
Branden R.
Job Details: 06/15/2022
"cx complaint vibration or out of balance loads checked unit found f0e3 overload and f0e5 off balance , cleared codes and checked all major componets everything checked good uninstalled and checked gearcase everything checked good with gearcase while disassembling found nut holding rotor on vary lose , allowing small amount of play in spin , added a DOT of blue locktight just to cover 2 or 3 threads , and hand tighted bolt . reinstalled and tested unit is running as designed ."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM704KPS0
Near Williamsburg, VA 23185
Jason T.
Job Details: 06/15/2022
"Installed parts to complete the repair, calibrated and tested unit...working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS00
Near Bethesda, MD 20816
Shawn D.
Job Details: 06/15/2022
"arrived infomred cx theres no gurantee to this repair and told him let me look over unit. opened system no freon, checked voer unit for 20 minutes cant confirm where leak is. infomrd cx im not sure where leak is and what he wants to do. he said install all parts and lets see what happens. replaced evaporator compressor drier used coupler from v/s then gaslet vacumed unit down then filled to 5 oz and started cooling. unit is good; ordrng 1 w10913906 (coupler), used 1 w10913906 (coupler) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Littlestown, PA 17340
Bernard M.
Job Details: 06/15/2022
"Cx complaint unit doesn't cool. Restored power to unit and heard compressor come on. The run windings were make loud buzzing noise and compressor shut off after 30 sec. Ran test 3 and compressor came on but shut off with the UI displaying 01as if it were still running. No frost pattern on evap, but fans running. Unit will need sealed system repair with 3 call count. Parts are in stock and able to reschedule for 6/17. Office will contact cx with time frame.; ordrng 1 WPW10466675 (compressor) and 1 WPW10143759 (filter drier) and 1 WPW10608485 (evaporator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Chillum, MD 20782
Samuel R.
Job Details: 06/15/2022
cx compl;aint unit is is not cooling in fridge sections.inspected unit and found freezer evap to be a block of ice.unit will need a new evap fan.advised cx to deforst unit for a couple of days due to unit being a thick block of ice W11369036 specila order; ordrng 1 W11369036 (evap fan)
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Richmond, VA 23230
Kyle A.
Job Details: 06/15/2022
Cx complaint of unit not filling to proper levels. Did confirm and found that units pressure tibe was barely seated. Reseated tube and unit fills as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Spotsylvania Courthouse, VA 22551
Ezra M.
Job Details: 06/15/2022
incorrect compressor delivered. reordering compressor.; ordrng 1 WPW10507886 (compressor (have MR check part per MA))
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Richmond, VA 23234
John P.
Job Details: 06/15/2022
"CX complaint unit shaking violently checked unit found unit still had shipping bolts installed, removed shipping bolts, ordering ACU and dispenser for pointers; ordrng 1 W11322903 (ACU)"
We serviced a
WHIRLPOOL DRYER
Model MED5500FW0
Near Yorktown, VA 23692
Lucas R.
Job Details: 06/15/2022
"replaced control, tested, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ0
Near Sykesville, MD 21784
Ricardo S.
Job Details: 06/15/2022
"Replaced parts. reset power, evaporator fan motor working ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Millersville, MD 21108
Kevin P.
Job Details: 06/15/2022
"installed new harness and unit is testing good, when i arrived cx said unit wasnt working at all not juist the noise complaint. found f7e4 error shifter engagement fault, explained to cx that the shifter was also the source of the noise believed to be due to an issue in the harness which i already ordered and the new error could be a result of the same defective harness. installed parts and unit tests good, job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Richmond, VA 23233
Kyle A.
Job Details: 06/15/2022
Installed pump and tested unit and unit is now as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Hyattsville, MD 20785
Mitchell H.
Job Details: 06/15/2022
cx complaint unit is leaking out of front right door. inspected unit and could not directly confirm it but insulation was wet on front right behind door skin. checked gasket and checked fine no tears or anything out of place. no cracks in tub. tub could be warped. will be ordering tub as well as both spray arms to fix a possible mis spray pattern; ordrng 1 W10909756 (tub) and 1 WPW10448645 (spray arm upper) and 1 WPW10491331 (spray arm lower)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Odenton, MD 21113
Alexander D.
Job Details: 06/15/2022
replaced drain pump and lower harness. ran calibration and autotest. unit is now working properly
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Federalsburg, MD 21632
Jonathon C.
Job Details: 06/15/2022
"cx complaint, unit not washing clothes. tested unit, verified complaint. f7e1 error code for bad tach signal. unit would not turn in agitate or spin. sounded like motor was coming on but no motion. tilted unit and ohmed motor. 4.8ohms on one winding 4.7 on the other. instructed cx that we will not be servicing further untill it was cleaned underneath. ordering a few parts for return visit. lower harness, motor, actuator, splutch.; ordrng 1 W11283592 (motor-drve) and 1 W10721967 (drive pulley) and 1 W11395618 (capacitor) and 1 W11481722 (actuator) and 1 W11591637 (lower harness)"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Culpeper, VA 22701
Ezra M.
Job Details: 06/15/2022
"cust stated since last visit was smelling dryer exhaust in home. found vent pipe not fully seated at back of unit, venting into home. reattached all vents securely."
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Washington, DC 20007
Shawn D.
Job Details: 06/15/2022
replaced valves due to the conneection for water line leaking and being stripped tested unint with lid off and no leaks put dryer back up and tested that and still works fine. colllected for labor unit is good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM3
Near Hagerstown, MD 21740
Danny R.
Job Details: 06/15/2022
cx cancelled didnt know abput labor cost and cant afford to work it it
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Rosedale, MD 21237
Milton J.
Job Details: 06/15/2022
"Complaint unit leaking. CX was showing me since previous tech was there the FC light stopped workikng. Inspected and found voltage to socket but light not illuminating. Switch seeing door as closed when door is opened and RC doors open with switches depressed. Ordering new FC Switch, Socket and Bulb plus returning with Pre-IDed Control. -MJrob; ordrng 1 W11338583 (FC Bulb) and 1 W11445850 (FC Switch) and 1 W11447232 (FC Socket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Richmond, VA 23233
Kyle A.
Job Details: 06/15/2022
Cx complaint of icemaker not making ice. Did confirm and cycled icemaker but two of the three times the arm got stuck and i was not ejected from mold even though the arm was not blocked. 3rd time icemaker filled. Icemaker is faulty and will need to be replaced ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Clifton, VA 20124
Christian C.
Job Details: 06/15/2022
Cx complaint that RC section temp fluctuates. Cx had thermometers in RC section. Advised cx that the temp fluctuation is normal function of the unit. Checked thermistors all pass. Both RC and FC section gaskets sealing properly. Unit is working as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM804ESS2
Near Stevensville, MD 21666
Jonathon C.
Job Details: 06/15/2022
"cx complaint, unit not washing. tested unit, verified complaint. found sump getting voltage and trying to run. sounds like something is stuck in it. ordering sump. cx paid in full by credit card. unable to reschedule.; ordrng 1 W10861526 (pump&motor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Spotsylvania Courthouse, VA 22551
Ezra M.
Job Details: 06/15/2022
"all lights out in fc, top left out in rc. ordering 12 3pt light modules per sp, s-code S84638; ordrng 12 W11484836 (3pt LED module)s"
We serviced a
MAYTAG MICROWAVE
Model MVWP576KW0
Near Palmyra, PA 17078
Justin L.
Job Details: 06/15/2022
as per previous visit was able to access unit and replace parts. calibrated and tested unit now operates as dwsigned no further work needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Chesapeake, VA 23324
Zachery R.
Job Details: 06/15/2022
"cx complaint unit working intermittently, checked unit, come to find defective harness, quoted cx, cx approved repair, cx provided harness, replaced harness, tested unit working as designed. cx paid in full"
We serviced a
KITCHENAID COOKTOP
Model KCED600GBL01
Near Richmond, VA 23233
Kyle A.
Job Details: 06/15/2022
Upon arrival found unit caulked to marble countertop. Had cx remove caulk from counter top and unit. While cx did this he scratched countertop as per pictures. Replaced cooktop and tested and unit now operates as designed. But we will need to return as bezels were not ordered.; ordrng 5 W10853046 (Bezels)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Woodbine, MD 21797
Ricardo S.
Job Details: 06/15/2022
"Cx complains that the upper rack fall down, inspected unit, the adjuster on the right side is broken, replaced part from v/s unit tested ok; ordrng 1 W10712395 (adjuster), used 1 w10712395 (adjuster) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Locust Grove, VA 22508
Ezra M.
Job Details: 06/15/2022
"installed noise filter, tested unit, working properly"
We serviced a
WHIRLPOOL FREEZER
Model WZF56R16DW06
Near Dundalk, MD 21222
Milton J.
Job Details: 06/15/2022
CX complaint items in unit were thawing but pressed the over temp reset and has been good for 3-4 days. Fan running. Evap has not excess frost build up. Resistance on evap thermistor is 21.5(0 degrees) but compartment thermistor is 11.02(24 degrees). Probed compartment temp for 10 mins and down to 34/32. Ice cream rock solid. Seems like the compartment thermistor is out of range but possible control issue a well. Ordering new Control Box and Compartment Thermistor. -MJrob; ordrng 1 W11496879 (Control Box) and 1 WPW10384183 (Compartment Thermistor)
We serviced a
MAYTAG WASHER
Model MVW7230HW
Near Dover, PA 17315
Sal R.
Job Details: 06/15/2022
"CX complaint is that the the utni stoped mid drain. I found rthat thentuni will not power on and will not unlock the door. I was able to pop the top and CX removed clothing. I attempted to remove the pressure hose , but was unable to unlock the lid. I am ordering 1 drain pump (W11396717), 1 UI control (W11478526), and 1 control board (W11419171). Once the contract is apporved, please have somoene form the office call to set a return date.; ordrng 1 W11396717 (drain pump) and 1 W11478526 (UI panel control) and 1 W11419171 (main control)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW2
Near ,
Joseph D.
Job Details: 06/15/2022
"replaced ui, unit started and working properly now. ui was shorted."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near ,
Kyle A.
Job Details: 06/15/2022
Cx complainy of freezerbdoor being dented. Did confirm and ordering new door ; ordrng 1 W11436967 (Stainless freezer door)
We serviced a
MAYTAG DRYER
Model MDE9700AYW
Near Mount Airy, MD 21771
Ricardo S.
Job Details: 06/15/2022
"Cx complains that the unit not heating at all, inspected unit . terminal block cks and read 240vac, heater cks ok, the cut off thermostat is bad, order parts; ordrng 1 WP35001193 (bracket) and 1 WP35001092 (thermostat)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Leonardtown, MD 20650
Robert A.
Job Details: 06/15/2022
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Virginia Beach, VA 23456
Carl A.
Job Details: 06/15/2022
"wrong part sent reordering part needed for repairs; ordrng 2 W11265130 (Slide, Door)s"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Monrovia, MD 21770
Ricardo S.
Job Details: 06/15/2022
"Cx complains about a noise on spin, i ran diagnostic test mode, motor and belt cks ok, the gearcase make a squeaking noise, order gearcase 2 counts job; ordrng 2 countsjob (gearcase replacement)s and 1 w11454741 (gearcase) and 1 W10780045 (suspension)"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Alexandria, VA 22314
Emmanuel R.
Job Details: 06/15/2022
"Installed capacitor,lower harness and installed belt cover, tested unit . unit is now working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Dover, PA 17315
Sal R.
Job Details: 06/15/2022
CX complaint was that the RC door switch failed. I was able to access and replace the switch form van stock. UNit test good.; used 1 W11384469 (Door switch) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Chevy Chase, MD 20815
Israel R.
Job Details: 06/15/2022
Installed new parts and tested. Unit is back to normal poperations.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Charlottesville, VA 22902
Kyle A.
Job Details: 06/15/2022
Installed sump and tested unit and unit is now as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Sykesville, MD 21784
Ricardo S.
Job Details: 06/15/2022
"the client complains that the unit not making ice and now the ice tray is it stuck and wont come out .. the i/m or fill tube is leaking, order parts, THE CLIENT KNOWS THAT HE NEED TO DEFROST THE UNIT BEFORE THE NEXT APPOINTMENT; ordrng 1 W11185686 (ice-contnr)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Rosedale, MD 21237
Milton J.
Job Details: 06/15/2022
"Cx complaint RF Burner taking a long time to ignite. Inspected and found electrode charred up but snapping consistant. Tip the cap a little and ignites. Ordering new RF Burner Cap, RF Burner Head and RF Electrode. -MJrob; ordrng 1 WPW10183368 (RF Burner Cap) and 1 WPW10515455 (RF Burner Head) and 1 WPW10515459 (RF Electrode)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Bowie, MD 20720
Alexander D.
Job Details: 06/15/2022
"cx complaint unit not dispensing water and not making ice. inspected unit and verified complaint. found generic filter installed. took filter out and put in bypass cap, water now dispenses. water coming out is slow but cx said it looks normal, must have weak house pressure. advised cx to replace filter with everydrop#4 because generic filters can clog up immediately. cx understands. unit is now working properly."
We serviced a
MAYTAG REFRIGERATOR
Model MSD2572VES02
Near Laurel, MD 20723
Robert L.
Job Details: 06/15/2022
"installed new icemaker and harness per previous, module cycled and called for water, tested all ops ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Mechanicsburg, PA 17055
Fred G.
Job Details: 06/15/2022
cx complaint units dispenser wont open. inspected unit and found the spring for the dispenser door has fallen out. door wont open on its own. ordering 1 (W10861000). scheduled cx for 6/20/22.; ordrng 1 W10861000 (detergent dispenser)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Shippensburg, PA 17257
Andrew S.
Job Details: 06/15/2022
"Cx complaint is that the unit will not finish cycles. Upon arrival I found that the unit has an F8E1. I then ran the diag cycle and found that the cold valve is not opening up and allowing water to pass through, I am ordering the inlet valve assembly. I was able to set the retrun for Friday 6/17 Am preference.; ordrng 1 W11127357 (Inlet valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Alexandria, VA 22305
Emmanuel R.
Job Details: 06/15/2022
"Cs mullion keep coming off, i found the square tab on the top side has a broken corner so the mullion falls off sometimes. I was able to reattached it for now, he said it lasted over a year last time it came off. Advised customer he will need a new door and gave him a quote,of 666.43 but he denied. stainless W11435334. collected for service call. 120.00 CC."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Parkville, MD 21234
Milton J.
Job Details: 06/15/2022
Cx complaint ice maker stopped working. Tried harvest test and nonresponsive. Checked for voltage at the ice maker connector and was 117vac. Installed new Ice Maker as sent by Pre-ID. Tested which harvested and filled with no issues. Unit is now functioning properly. -MJrob
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV05
Near Shenandoah Junction, WV 25442
Danny R.
Job Details: 06/15/2022
unit isnt defroating still willl reorder control harness and a heater elelemnt also told cx about over stuff freezer cuasing air leak; ordrng 1 W10316760 (sensor) and 1 W11524653 (harness) and 1 W11547652 (heater defrost) and 1 W11524469 (control)
We serviced a
WHIRLPOOL WASHER
Model WFW97HEDW0
Near Suffolk, VA 23434
Zachery R.
Job Details: 06/15/2022
"cx complaint unit leaks during clean washer cycle, checked unit, no faults present, ran auto cycle, drain sounds like its going bad, no debris in drain, checked pressure dome, pressure dome is clear and tub is good, called techline, spoke with Ed 7733892205 informed ed of findings, ed advised to flush unit, then run clean wash cycle. advised cx to use warm cup of water then run a drain and spin until there arent any suds in tub, also to look on rear of unit to see if suds are foaming out of vent. ordering drain pump to complete repair.; ordrng 4 W11415987 (shocks)s and 1 WPW10605427 (pump-water)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHB03
Near Quinton, VA 23141
Joseph D.
Job Details: 06/15/2022
unit with cracked seperator plate. must replace when available please. auger motor. doesnt line up.; ordrng 1 W11244434 (ice-contnr) and 1 WPW10293212 (auger plate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Arlington, VA 22202
Emmanuel R.
Job Details: 06/15/2022
"Cs unit is not cooling, found the evap frozen over no air flow, defrost heater comes on manually but control isnt doing it on its own. Replaced UI and baffle. Defrosted unit . Unit is now cooling again and is working as properly at this time."
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Washington, DC 20024
Shawn D.
Job Details: 06/15/2022
took unit apart got drain pump out the pan is full of water installled new one then did acu put unit back together and tested and unit started a cycle and drained the water out compressor heat pump system then kicked on and started running. unit is good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Abbottstown, PA 17301
Sal R.
Job Details: 06/15/2022
"Per the previouse tech, I was able to put the mastic and the sleeves. , Unit test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Frederick, MD 21702
Brian R.
Job Details: 06/15/2022
cx has a few issues with unit. says unit started not drying right and at time all the number dont display or parts of them are missing. unit also has not had updated element. she said unit just started with a draining issue and water is left in unit and unit says done or the code F9E1code for long drain shows. checked for codes and found the F9E1 and FAE2 F6E1 F1E2. cleared codes and tested and checked unit. unit wont drain in time drame and at times when pressing a setting the lights flicker. unit will need parts to correct issues. as soon as all parts are in office will schedule.; ordrng 1 W11462458 (Control) and 1 W11416460 (Vent Fan) and 1 W11611303 (Harness) and 1 W11460962 (UI Housing) and 1 W11537778 (Element)
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Laurel, MD 20707
Israel R.
Job Details: 06/15/2022
Customer complaint unit is not working. I tested the unit and found the unit is not draining. I found the drain pump jammed with glass. I removed the glass. Tested unit is back to normal operations. collected 120
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near New Castle, DE 19720
Taylor F.
Job Details: 06/15/2022
Cx complaint is unit making a noise. Tested inspected and verifed complaint. Found the evap to be frozen over due to the damper not working correctly. evap fan was encased in ice causing it to burn out. Replaced damper from previous diagnosis. Tested unit and could not get evap fan to turn on. Part has been previously replaced (under 1 year) ordering evap harness. Cannot reschedule at this time due to the cx not being home to reschedule; ordrng 1 W11033168 (harns-wire)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Chesapeake, VA 23324
Zachery R.
Job Details: 06/15/2022
"cx complaint unit not igniting, checked unit, unit has 123vac, 2vac being sent to burners, ordering spark module, control, and insulation kit to complete repair.; ordrng 1 W11025151 (insulation) and 1 W11113908 (cntrl-elec) and 1 WP6610341 (module-spk)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Clifton, VA 20124
Christian C.
Job Details: 06/15/2022
Installed kit. After power on unit and testing evap compressor kicked on but evap fan did not run. Removed connection to fan and put it back on but evap fan still does not run. Ran test 3 and RC evap fan still does not run. Ordering evap fan. Cx paid in full; ordrng 1 W11033168 (evap fan motor)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS03
Near Baltimore, MD 21215
Keith H.
Job Details: 06/15/2022
freezer evap over frosted ordeirng corresponding parts 2 count; ordrng 1 W11032800 (motor-evap) and 1 WP12729128 (heater) and 1 W11034025 (front-pan)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Moyock, NC 27958
Austin D.
Job Details: 06/15/2022
"cx complaint the unit is having the pulley sheild fall off every couple of weeks. checked the unit and found that the mounting holes on gearcase for the sheild are stripped. this allows the sheild to fall off over time with vibration. ordering a new gearcase. also a belt, pulley, and motor due to being damaged when the pulley came off. will return once the parts come in. cx is very unhappy with unit and feels it is a poor design. advised cx to contact cx service if they are still not happy.; ordrng 1 W11449840 (gearcase) and 1 W11283592 (motor) and 1 W11481722 (actuator) and 2 WP22001995 (screw)s and 1 W11510461 (washplate)"
We serviced a
WHIRLPOOL WASHER
Model MHW3000BW0
Near Frederick, MD 21704
Ricky E.
Job Details: 06/15/2022
"ck fnd unit not draining.. fnd debre in the trap. cleared debre and verified operation, unit cks ok.."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Baltimore, MD 21206
Milton J.
Job Details: 06/15/2022
Appointment for new Heating Element as SP. Installed new Heater as sent by Pre-ID. Tested and is functioning properly. -MJrob
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS02
Near Scottsville, VA 24590
Eric F.
Job Details: 06/15/2022
"Confirmed cx complaint cannot turn off bottom oven, botton oven power button on ui takes you to settings menu. Cannot turn unit off without using wifi or resetting unit to factory settings. Went to install pre-id'd parts, unable to remove unit from wall. Pulled as hard as I could and unit is not budging at all, no movement. Instructed cx to have unit removed and to call us back when it is accessible. Please return with pre-id'd parts.; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302EPA00
Near Vienna, VA 22180
Jason A.
Job Details: 06/15/2022
CX complaint FRIGE stopped cooling - just stopped - no slow decline. Checked for UV & checked pressures. 0.8A at compressor & -8 lo side in vaccum. Hi side 115. Slow equalize pressures. Called techline 2X likely restriction - recommend replace UV drier. Called Bus Partners. Replaced UV drier & check for leaks. Run vac & filled with 5.0 OZ R134. Unit is cooling good pressures & frost pattern > JJ
We serviced a
AMANA BEVERAGE CENTER
Model n/a
Near Washington, DC 20001
Samuel R.
Job Details: 06/15/2022
pee test
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SHZ1
Near Parkton, MD 21120
Marc M.
Job Details: 06/15/2022
installed parts and tested unit. unit now checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Suffolk, VA 23435
Anthony D.
Job Details: 06/15/2022
cx com
We serviced a
WHIRLPOOL MICROWAVE
Model KMBD104GSS01
Near Annapolis, MD 21403
Kevin P.
Job Details: 06/15/2022
"please reschedule, called cx and left voicemail to cancel i'll be leaving early because i was notified someone ive been around at length in the past few days tested positive for covid and now i have to quarantine and test.; saved tckt"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chesapeake, VA 23323
Branden R.
Job Details: 06/15/2022
"cx complaint vibration or out of balance loads checked unit found f0e3 overload and f0e5 off balance , cleared codes and checked all major componets everything checked good uninstalled and checked gearcase everything checked good with gearcase while disassembling found nut holding rotor on vary lose , allowing small amount of play in spin , added a DOT of blue locktight just to cover 2 or 3 threads , and hand tighted bolt . reinstalled and tested unit is running as designed ."