We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS0
Near Potomac, Maryland 20854
Roberto I.
Job Details:
11/30/2022
Replaced part and ran a test cycle. The unit worked as designed
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Washington, District of Columbia
Shawn D.
Job Details:
11/30/2022
replaced font left burner head and tested works great. had cx approve it and she said its good. unit is good
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP00
Near Gainesville, Virginia 20155
Ezra M.
Job Details:
11/30/2022
"cust stated fc stopped cooling. rc temps normal. on arrival, items in fc frozen. checked fc temp with thermocouple, freezer reading at 3 degrees, set to 1. good frost pattern, no ice buildup. unit working properly"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS00
Near Bethesda, Maryland 20816
Dustin F.
Job Details:
11/30/2022
"Inspected unit, replaced Harnass and evap cover. Unit did NOT need a new drip pan. Tested unit, unit now working as intended."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Glen Allen, Virginia 23059
Eric F.
Job Details:
11/30/2022
"Confirmed cx complaint lamp burnt out. Replaced with pre-id'd part, tested unit, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Virginia Beach, Virginia 23455
Austin D.
Job Details:
11/30/2022
came out to resolve the issue disassembled the unit as needed. replaced all parts. unit is running as designed. if cx calls back or issues persists send tech with (2) WP2188820 thermistors. advised cx to monitor the unit and if food is still freezing to call us back. cx agreed.
We serviced a
WHIRLPOOL WASHER
Model WET4124HW0
Near Washington, District of Columbia 20037
Samuel R.
Job Details:
11/30/2022
cx complaint unit is not having cold water.inspected unit and could confirm cx complaint.found lines to be connected wrong.installed lines correctly and unit is now working.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHT2
Near Ocean View, Delaware 19970
Michael E.
Job Details:
11/30/2022
CX complaint: not draining properly. Tested and verified complaint. I found that the air intake for the drain which is mounted in the sink has a failing check valve which is allowing water to come out of the air intake when DW drains. Unit is working properly. I advised CX to have a licensed plumber address the problem. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Bear, Delaware 19701
Frederick R.
Job Details:
11/30/2022
CX complaint is fridge lights out. Inspected unit and verified that the FC LED had become faulty. Replaced LED from pre-id and all lights in unit are now working. Job is complete
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HS5
Near Chesterfield, Virginia 23832
John P.
Job Details:
11/30/2022
"CX complaint unable to remove base of bulb from socket, bulb base separated from bulb, was able to remove bottom half of bulb from socket installed bulb tested working as designed."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Townsend, Delaware 19734
Frederick R.
Job Details:
11/30/2022
CX complaint is WM will not drain or sping. Repaired wire harness that was found to be issue by prior tech. Retested unit and it is now working properly. Job is complete
We serviced a
WHIRLPOOL ICE MAKER
Model WRS571CIHZ04
Near Dover, Delaware 19904
Frederick R.
Job Details:
11/30/2022
CX complaint is door damage on delivery. Replaced FC door per prior diagnosis. Did not need UI because door came with one. Unit is now repaired and is working properly. Job is complete
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Virginia Beach, Virginia 23455
Austin D.
Job Details:
11/30/2022
came out to resolve the issue with the unit. disassembled as needed. repalced the sump and pump. tested operation. unit is good to go. no issues with pump and no leaks present. unit is running as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW
Near Woodstock, Virginia 22664
Danny R.
Job Details:
11/30/2022
ran unit found pressure hose off control reinstalled the clip and hose doesnt make noise any more
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Lorton, Virginia 22079
Robert W.
Job Details:
11/30/2022
Cx Complaint is the unit wont run error F8E3. Inspected unit and found error F8E3 unit just draining pulled console and found the control has corrosion on board at pressure switch and has shorted pout the board causing unit to think it has water. Replaced board and calibrated and tested unit unit is now working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Richmond, Virginia 23231
Chris B.
Job Details:
11/30/2022
cx stated they have ext warranty advised cx to call ext warranty comp
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Rockville, Maryland 20850
Roberto I.
Job Details:
11/30/2022
"CX complaint Rc door not closing properly, broken shelf.Inspectred door, found it too low and also the gasket not sealing on the right top corner. Raised door and molded gasket by using heat until it sealed properly. The unit has a broken shelf in the Rc, advised cx that shelves are not covered by the warranty. She asked for part number. Unit good to go"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Bowie, Maryland 20721
Emmanuel R.
Job Details:
11/30/2022
"Cs dispenser door isnmt closing, confirmed complaint. I found the dispenser door doesnt want to stay closed. The retainer clip is not holding.Replaced dispenser and tested unit. Unit is now working properly."
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Rockville, Maryland 20852
Roberto I.
Job Details:
11/30/2022
"CX complaint noisy convection fan.Ran the fan, confirmed loud noise. RTeplaced convection fan assy using pre id part. Unit tested ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Bethesda, Maryland 20816
Dustin F.
Job Details:
11/30/2022
"Inspected unit, installed rail clips. rest of the rail pieces were not needed. Also replaced Heating Element. Tested unit, no leaks or codes present.Unit working as intended."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Rockville, Maryland 20850
Julian H.
Job Details:
11/30/2022
CX complaint about unit leaking from the top causing a block of ice on ice bin found that fill tube was slightly pushesd in missing ice cup causing water to fall fix positioning of fill tube tested icemaker & working CX WILL EMAIL US POP
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Virginia Beach, Virginia 23451
Austin D.
Job Details:
11/30/2022
came out to resolve the issue with the unit. disassembled the unit as needed. repalced the ehater and testted the unit. found no leaks present. unit is running as designed.
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Virginia Beach, Virginia 23454
Austin D.
Job Details:
11/30/2022
came out to resovle the issue. previous tech did not see that both hoses were chewed up. went to lowes to get the correct drain hose needed. came back and installed both drain hoses. tested operation. unit is good to go. no leaks present.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Virginia Beach, Virginia 23451
Austin D.
Job Details:
11/30/2022
came out to resolve the issue with the washer. disassembled the unit as needed. repalced all parts and put the unit back together. tested operation. unit is running as designed.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Midlothian, Virginia 23112
John P.
Job Details:
11/30/2022
CX complaint unit noisy checked unit found drain hose tapping back of unit advised all other noises were normal explain CX cycle selection tested unit working as designed.
We serviced a
KITCHENAID ICE MAKER
Model KUID508HPS01
Near Rehoboth Beach, Delaware 19971
Michael E.
Job Details:
11/30/2022
Upon arrival i found that the ice maker had been making ice very well. I scooped out ice to test and water is flowing as it should. Unit is working properly. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near New Castle, Delaware 19720
Andrew W.
Job Details:
11/30/2022
"Cx complaint is unit not cooling. inspected and could not verify complaint. unit has multiple signs of damage to the cabinet, doors, and the cover for the compressor. inside the unit is dirty and moldy. unit has been plugged in for less than a day and unit has a frozen ice pop inside the freezer. temp in the rc is 36 and temp in the freezer is 6 with both compartments empty and the door open. when checking temp of fc foud active roach infestation. cx stated they did not wish to repair this unit due to the neglect by the renter of the unit. unit is not repairable. job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Washington, District of Columbia 20008
Samuel R.
Job Details:
11/30/2022
replaced part and tested unit now working properly
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Aspers, Pennsylvania 17304
Bernard M.
Job Details:
11/30/2022
"Replaced all parts per previous tech, ran test cycle and unit completed cycle without any further issues. Unit checks good"
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Dunkirk, Maryland 20754
Shane B.
Job Details:
11/30/2022
installed orderd part. ran calibration and service cycle. unit is working as designed
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Vienna, Virginia 22181
Jason A.
Job Details:
11/30/2022
CX complaint DW rinse aid level doesnt change. Not cleaning well. Replaced dispenser & test wash. Dispenser opens / good drain / heats. Adivsed CX use Heavy cycle heat dry & hi temp wash along with affresh or distilled vinegar wash > JJ
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Richmond, Virginia 23294
Jerod R.
Job Details:
11/30/2022
"replaced ordered parts , unable to test as unit was not connected to power"
We serviced a
JENNAIR REFRIGERATOR
Model JFFCF72DKL01
Near Fairfax, Virginia 22030
Demonte S.
Job Details:
11/30/2022
Installed the Door Gasket. Heated the Door Gasket with Heat Gun. Unit is working as Designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Magnolia, Delaware 19962
Frederick R.
Job Details:
11/30/2022
"cx complaint is no cool. Inspercted and verified that the compressor is definitely seized up. Replaced compressor,l drier and coupler from prior diagnosis. Pressure tested unit with nitrogen and found no leaks. Vac'd down to 30in for 15mins. Filled unit with 68 grams of R600a. Informed CX to give it 24- 36 hrs for unit to get to temps. Unit working as designed and compressor still running. Job is complete"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Washington, District of Columbia 20003
Shawn D.
Job Details:
11/30/2022
cx complaint front left burner not working. insepcted unit and conifmred burner not working and is sparking. inspected burner and found small jett clogged so fixed that and now will ignite sometimes. cleaned burner head and still giving issue igniting. grabbed pre id burner head ad installed and tested and now igniting working good. unit is good
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Midlothian, Virginia 23112
Joseph D.
Job Details:
11/30/2022
replaced failed top. unit working properly now.
We serviced a
KITCHENAID RANGE
Model KSGG700EBS2
Near Washington, District of Columbia 20009
Samuel R.
Job Details:
11/30/2022
replaced parts and tested unit.now working properly
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Fredericksburg, Virginia 22406
Tanner B.
Job Details:
11/30/2022
"CX Concern was thzt the unit wouldnt complete clean washer cycle, would shut down while sensing .. Installed new control and recalibrated unit and ran a diag cycle .. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Hopewell, Virginia 23860
John P.
Job Details:
11/30/2022
"Upon arrival CX stated unit started to cool fine few days after tech left and started to make ice, checked temps and found ff at 38 and freezer at 6 degrees and unit was running. Advised CX if unit acts up to call us back. Unit working as designed at this time."
We serviced a
WHIRLPOOL DRYER
Model MED6230HW1
Near Hampton, Virginia 23666
Justin W.
Job Details:
11/30/2022
replaced element tested unit working as designed
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Reston, Virginia 20190
Christian C.
Job Details:
11/30/2022
Cx complaint knob is cracked. Inspected unit and center of knob is cracked not allowing to catch switch stem to turn on burners. Advised cx that this is not covered. Cx will call whirlpool to try to get this covered. If cx calls back with auth order W11517335-knob.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Reston, Virginia 20190
Christian C.
Job Details:
11/30/2022
"Cx complaint unit is not drying clothes. Inspected unit it is heating up, drum is rotating, vent seems clean. Checked lint chute and it is clogged with lint. Cleaned lint chute. Tested unit. Cx also tested unit. Unit is working as designed."
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW3
Near Washington, District of Columbia 20009
Samuel R.
Job Details:
11/30/2022
cx complaint unit is not working.inspected unit and found no error codes tested unit and found unit to heat properly on all elements.unit makes noise from metal expanding when its up.also other sound is relay goinf off during bake.unit is working as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Fredericksburg, Virginia 22406
Tanner B.
Job Details:
11/30/2022
Installed new rh seal. Job complete
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Stevensville, Maryland 21666
Alexander W.
Job Details:
11/30/2022
"Installed part per previous diag tested unit, unit is now operating as designed job is complete."
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Stone Ridge, Virginia 20105
Ezra M.
Job Details:
11/30/2022
"no operation. new residence, found wire locking breaker to microwave in off position. removed wire, turned breaker on and tested unit. working properly"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Harrisburg, Pennsylvania 17112
Fred G.
Job Details:
11/30/2022
"cx complaint unit is making noise while running, inspected unit and entered diag and found fae2. cleared code and ran auto test and found unit is working as designed. all normal sounds were heard. loudest noise was the water hitting the metal door. ran a normal cycle and found unit is working as designed. informed cx to try to record sound with phone if and when it happens. as of now unit checks good."
We serviced a
WHIRLPOOL RANGE
Model MGS5775BDS21
Near Shepherdstown, West Virginia 25443
Ricky E.
Job Details:
11/30/2022
"customer stated that the unit wasnt heating. verified issue and fnd the unit had a faulty igniter.. replaced part, unit cks ok.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Fairfax, Virginia 22032
Carl R.
Job Details:
11/30/2022
"Cx complaint is, Making too Much Ice - Ice Maker is in Freezer - Refrigerator. Found that the unit is not making enough ice. Found that the ice make is randomly working. Ice maker is getting 120 vac. Unit did harvest when new ice maker was installed. Unit working properly."
We serviced a
KITCHENAID ICE MAKER
Model KRFC704FPS04
Near Chevy Chase, Maryland 20815
Roberto I.
Job Details:
11/30/2022
"Found no fill tube installed. Installed new fill tube, found some obstruction inside the door, but I was able to install the part. Ran test 97, icemaker filled ok."
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Millsboro, Delaware 19966
Michael E.
Job Details:
11/30/2022
Replaced regulator and orfice as per previous diagnosis. Tested unit aqnd it is now working properly. Job is complete
We serviced a
WHIRLPOOL RANGE
Model KFGC506JKSS01
Near Centreville, Virginia 20121
Demonte S.
Job Details:
11/30/2022
Inspected the unit. Found that the cx is saying that the Cooktop will not stop Clicking. Cx is using an extension cord with only two plugs. Asked the cx to give me a three prong extension cord. Plugged unit into the proper extension cord. Tested the unit. Cooktop lights and doesn't click after lighting. Unit is working as Designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Oakton, Virginia 22124
Richard B.
Job Details:
11/30/2022
"CX complannt. CX got a call. Inspected unit and found heater needs replacing. Replaced heater and tested unit. No leaks , Working as designed. Job completed, RB"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Odenton, Maryland 21113
Israel R.
Job Details:
11/30/2022
"F10E5 Diverter leak, F10E4 Diverter cant fine home position, F9E4 Tub light failure, F8E4 Over flow, F10E2Motor wax error. Customer complaint unti was beeping at them and the unit was just beeping. I ran the test and i did not find anything wrong no leaking i found a bounch of error codes. But clear the error codes and ran test no error codes came back no leaking from the unit. I could not get the unit to give me anyh error codes and completed an express wash. I check all connector maybe a glich or maybe somehting loose. Unit is good."
We serviced a
MAYTAG WASHER
Model MHW8630HW4
Near Brambleton, Virginia 20148
Daniel J.
Job Details:
11/30/2022
installed motor pump and dispenser tested verified detergant entering tub and follwing through pump
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Fairfax, Virginia 22031
Richard B.
Job Details:
11/30/2022
"CX complant. Fridge made noise then stopped cooling. Inspected unit and found thermister tests are all the same for fresh food . Found condenser vent clogged with dust and too close to wall. Moved unit out, Cleaned vent , Changed main control kit and set temps to recomended Job completed, RB"
We serviced a
KITCHENAID RANGE
Model KSEG700EBS1
Near Milton, Delaware 19968
Michael E.
Job Details:
11/30/2022
Replaced convect assembly as per previous diagnosis. Tested unit and it is now working properly. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Forest Hill, Maryland 21050
Neil H.
Job Details:
11/30/2022
replaced the harness unit checked good
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ2
Near Wilmington, Delaware 19810
Andrew W.
Job Details:
11/30/2022
"Cx complaint is smell of gas, safety call. inspected and could not verify complaint. cx had a GE range prior to this unit that had gas build ups that would blow the oven door open. this scared the cx and she replaced the unit. cx states she has a sensitive nose and smelled gas one morning. used gas sniffer and ran it over every edge of the unit and all gas connections. no gas leaks were detected. checked orifices for proper conversion and adjusted cooktop flames. tested bake and broil and everything tested properly. called Safety and shared findings. unit is working as designed. job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Centreville, Virginia 20120
Demonte S.
Job Details:
11/30/2022
Installed the Door Seal. Tested the unit. No leaks or Condensation. Unit is working as Designed.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Washington, District of Columbia 20011
Samuel R.
Job Details:
11/30/2022
cx complaint unit is not working.inspected unit and found unit to not power on.checked comntrol and found unit getting no power.checked therminal block and unit had a loose connection.reconnected wire properly and unit is now working properly
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Great Mills, Maryland 20634
Robert A.
Job Details:
11/30/2022
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Salunga-Landisville, Pennsylvania 17538
Justin L.
Job Details:
11/30/2022
Was able to access unit. Replaced dual valve and deiced inside where water was over flowing due to old valve. Unit now works as designed. no further work needed
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Williamsburg, Virginia 23188
Lucas R.
Job Details:
11/30/2022
"cx complaint banging noise, checked unit found no error codes, ran cycle with 5 towels, noise coming from hoses hitting back panel, and back panel vibrating on frame secured hoses with zip ties, and added foam gasket to bottom of panel, tested several times, unit working as designed, called techline spoke with travis"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ02
Near Wilmington, Delaware 19810
Andrew W.
Job Details:
11/30/2022
"Cx complaint is frosting in the freezer and low cooling in the fridge. inspected and verified complaint. found fc heavily packed with bags and food. this was hitting the bar of the inside of the fc door and not closing fully allowing the warm air in to cause frosting. the packed freezer is also imapacting the air flow to the rc. informed cx to move some of the product in the fc to allow for air flow and to help keep the doors shutting properly. unit is working as designed, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Montpelier, Virginia 23192
Eric F.
Job Details:
11/30/2022
"Confirmed cx complaint unit leaking from freezer compartment. Found inline fill tube to ice maker not seated in ice maker tray. Properly seated fill tube, tested unit, unit working as designed."
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Rockville, Maryland 20850
Julian H.
Job Details:
11/30/2022
replaced parts & working
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Smithfield, Virginia 23430
Justin W.
Job Details:
11/30/2022
flipped breaker. removed microwave to access cord to pull oven. pulled oven onto oven dolley. replaced blower. reinstalled oven. pulled cable through to microwave compartment. struggled to get microwave in alone. successfully shimmied microwave in while somehow feeding cable through to junction box for both microwave and oven. rehooked up terminal to oven. tested unit working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near ,
Eric F.
Job Details:
11/30/2022
"Could not confirm cx complaint. Cx says noise is intermittent. Ran through all mechanical processes with cx there, could not replicate issue. Requested cx take video of issue when it happens again and call back with recording, please have tech team review noise for pre-id."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Wilmington, Delaware 19805
Andrew W.
Job Details:
11/30/2022
"Cx complaint is unit making loud rattling noise as well as inconsistent cooling. inspected and verified complaint. found horizontal line across cabinet body where the refrigerant lines travel the body of the unit. the rattling was stemming from this area. the back cover of the fridge also had been dented inward causing the cover to hit the compressor and the condenser fan and motor. inside the drip pan there was a dark substance that was identified as a bacteria that was back filling into the drain tube into the fc. both rc and the fc doors had defective gaskets. the UI was not fully responding when trying to enter diagnostics. called WPTL to document. Per WPTL unit is not repairable. informed cx to contact extended warranty provider for further steps. job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV04
Near Wilmington, Delaware 19808
Andrew W.
Job Details:
11/30/2022
Cx complaint is ice maker not making ice. inspected and verified complaint. tested ice maker and it had no error codes E0. tested fill and water did not fill the ice tray. checked water filter and found an after market filter in the unit. tested calling water with and without the filter to show the cx that the filter was the issue. cx needs an every drop filter and the issue will be corrected. unit is otherwise working as designed. job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Virginia Beach, Virginia 23464
Branden R.
Job Details:
11/30/2022
"cx complaint aig wm will not cycle, it is stuck in rinse cycle please call techline while in home checked unit and found no error codes checked under unit and found teeth on cam grinded off causing unit to make loud noise while trying to wash . replaced with vs cam and tested unit is now running as designed . called techline to document.unit is running as designed ."
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Washington, District of Columbia 20002
Shawn D.
Job Details:
11/30/2022
cx complaint button is not working on control panel it gets stuck after repair. inspected unit confimred button getting stuck. popped button off and reinstalled correctly and now is working. went into diag and unti showed f38 error code not in tech sheet maybe from button being stuck. ran service cycle an went through fine. unit is good
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Vienna, Virginia 22180
Jason A.
Job Details:
11/30/2022
CX complaint DRYER noise. Found LEFT roller broke up. Replaced pulley & roller. Test DRYER heats & normal noise levels > JJ
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHEXTB01
Near Mount Joy, Pennsylvania 17552
Drew B.
Job Details:
11/30/2022
"removed compressor and direr pulled vaccum and held solid and filled to 5,0 oz134a and had full frost pattern and took pic of frost pattern at required weight. readin 0 on low and 145 on high checks good"
We serviced a
MAYTAG DRYER
Model MED6630HW1
Near Lincoln, Delaware 19960
Michael E.
Job Details:
11/30/2022
"Upon CX finding out unit was not covered under warranty, she cancelled service. No service done today"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Palmyra, Pennsylvania 17078
Fred G.
Job Details:
11/30/2022
cx complaint unit is not dispensing water. inspected unit and found nothing dispensing from unit or no water at all is getting to reservior. pulled unit out and removed rear cover and found inlet valve was left unplugged from last visit. was able to plug unit in and tested unit and found water now dispenses. unit checks good. also filled icemaker with water.
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Woodbridge, Virginia 22192
Thomas B.
Job Details:
11/30/2022
Cx complaint unit is not working properly inspected unit found main spindle off reseated checked over unit now functions normally
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near York Springs, Pennsylvania 17372
Bernard M.
Job Details:
11/30/2022
Replaced control but was unable to test due to cx had power cord connected to another unit. Cx will connect cord and will call back if unit isn't functioning.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Portsmouth, Virginia 23703
Anthony D.
Job Details:
11/30/2022
cx complaint icemaker not working checked unit to find icmaker has lost home position replaced icmaker with preid part tested unit is working as designed
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH53521HZ06
Near Bridgeville, Delaware 19933
Michael E.
Job Details:
11/30/2022
Replaced turntable motor and control as per previous diagnosis. Tested unit and it is now working properly. Job is complete
We serviced a
MAYTAG RANGE
Model MER7700LZ2
Near Alexandria, Virginia 22303
Lloyd B.
Job Details:
11/30/2022
"Cx complained the unit did not heat properly. Inspected the unit and found no error codes. Checked the bake element connection and the element has resistence, but the male side of the connector on the left was backing out. Pushed the connector back in and tested to 450 degrees and it heated. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Smithfield, Virginia 23430
Justin W.
Job Details:
11/30/2022
cx complaint unit not cooling. checked unit to find unit not defrosting due to brown wire being loose from heater. reseated and taped connector back. tested unit working as designed
We serviced a
WHIRLPOOL WASHER
Model WTW5600XW3
Near Arlington, Virginia 22207
David J.
Job Details:
11/30/2022
CX complaint unit will not agitate and lid. Lock does not work correctly after previous tech visit. They had found the unit needed a new lid latch and control arrive today. Inspected unit and found complaint. Removed old parts and replaced control and new lid latch. close lid and tested unit lid now. Does latch. Brent is Cycle and found unit agitates correctly. Unit is now working as designed job complete
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Lebanon, Pennsylvania 17046
Fred G.
Job Details:
11/30/2022
"i was able to access unit and replace the sump assy, and heating element as per previous tech. I found the units control is working as designed. no need to replace. tested unit for leaks and found unit now checks good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Shepherdstown, West Virginia
Ricky E.
Job Details:
11/30/2022
"installed part, unit cks ok.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Maidens, Virginia 23102
Jerod R.
Job Details:
11/30/2022
"tested unit found unit has foam blocking rear duct to ref/ice maker , used endoscope and added pics to ticket called tech line"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Norfolk, Virginia 23502
Branden R.
Job Details:
11/30/2022
"came out to replace parts on unit , disassembled and replace all parts needed for repair . tested unit is running as designed."
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Fairfax, Virginia 22030
Richard B.
Job Details:
11/30/2022
"CX complant. Washe rmaking noise. Prior diagnosis found unit needs slider and gearcase. INSTALLED BOTH AND CALIBRATED UNIT. working as designed. Job completed, RB"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near ,
Demonte S.
Job Details:
11/30/2022
Inspected the unit. Found that the cx is saying that the Washer will not start. Ran Service Diagnostics on the unit. Error Codes are F6E3 = Acu can't hear U.i.. Checked the User Interface Harness. All three Harness Wire prongs I'm getting 0.3 Ohms. Green light on the Control Board is flashing. Checked the Voltage to the Control Board. I'm getting 121. 3 Volts. Unit has 5 + Dc Volts. I then cleared the error code. Ran Key activation all lights went out. Tried to start the unit on Normal mode. Start button will not respond. Cx paid for the Service Call Only by Check. Check is in the Blue money bag. If the cx calls back Order the User Interface = W11112656 & Main Control Board = W11400681. Don't go without parts.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Mount Wolf, Pennsylvania 17347
Sal R.
Job Details:
11/30/2022
"Per tyhe previouse tech, I was able to access and replace all 3 parts. I ran a auto test and a recalibration and found the unit to be opperating as designecd. CX informed me that the noise only seems to happen with a load of bath towels in the unit. I advised to lighten the loads. Unit test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS00
Near Fairfax Station, Virginia 22039
Robert W.
Job Details:
11/30/2022
Defrosted evap completely ice over replaced thermistor and fan scroll.
We serviced a
WHIRLPOOL DRYER
Model WTW7000DW0
Near Silver Spring, Maryland 20910
Samuel R.
Job Details:
11/30/2022
cx complaint unti is not working.inspected unti and found unit to have error code f02 and f0e3.ran service test and unit worked well.recalibrated unit and found unit full of suds.advised cx to properly load unit and care for unit.unit is working as it should.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Fallston, Maryland 21047
Keith H.
Job Details:
11/30/2022
installed ui and fan motor collected labor
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW08
Near Jarrettsville, Maryland 21084
Keith H.
Job Details:
11/30/2022
repalced door that came with gasket
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near Suffolk, Virginia 23435
Anthony D.
Job Details:
11/30/2022
replaced door switch tested unit is working as designed
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS08
Near Alexandria, Virginia 22314
Lloyd B.
Job Details:
11/30/2022
Cx complained of flickering lights. Installed new control and tested and the lights no longer flicker. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KUDE48FXSP6
Near Alexandria, Virginia 22301
Lloyd B.
Job Details:
11/30/2022
"Cx complained the unit leaked. Inspected the unit and found no leak from the bottom or from the sump install. Cx said the unit leaked from the front of the bottom of the door. Currently the unit is empty and is not leaking, she says there was excess soap in the bottom as well. Ran diagnostics to see if the arms are moving and they are. Put a cup on the bottom rack and top rack to see if they would fill and they did. Evidence points to a cx error. Job complete"
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Burke, Virginia 22015
Robert W.
Job Details:
11/30/2022
"CX Complaint is the unit is making noise. Inspected unit and found when unit is running its making noise. Pulled unit apart and found the roller wheel has come off stud, reseatted and added clip unit tested and unit working properly."
We serviced a
JENN-AIR DISHWASHER
Model JDTSS245GX0
Near Alexandria, Virginia 22314
Lloyd B.
Job Details:
11/30/2022
Cx complained the unit did not clean well. Installed new sump and tested in diagnostics and the unit performed and passed each test. No leaks. Job complete