Service History 800 - VIA Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5PVEXWS00

Near Washington, District of Columbia 20002

Mitchell H.

Job Details: 12/01/2022

cx complaint unit not dispensing water well. instlled valve and tested. unit working as desinged. job completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Chambersburg, Pennsylvania 17202

Bernard M.

Job Details: 12/01/2022

"Cx complaint the unit doesn't make ice. Ran test 44 and the icemaker didn't harvest. Removed bin and out cover and found ice stuck in between the bail arm and tray. Removed all ice and any debris, ran test 44 and it harvested, ran test 45 and it filled with water. Unit checks good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM04

Near Severna Park, Maryland 21146

Alexander D.

Job Details: 12/01/2022

"cx complaint rc light is dim and water dispensing slowly and icemaker not working intermittently. seems icemaker issue is because of low water pressure, ice container full of almost normal sized cubes. cx mentioned they get tiny cubes sometimes. noticed filter needs changed and cx had a new one. replaced filter and that seemed to help water flow a little but still slow coming out of dispenser. checked water supply. turned shutoff valve off to disconnect water supply and when i turned it back on i have no water coming out now. seems water flow issue is in shutoff valve. replaced rc led, light working properly now, and advised cx to call plumber to correct water supply and call back if its still slow coming out of dispenser. quoted 338.53, paid in full with c/c."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Newark, Delaware 19713

Andrew W.

Job Details: 12/01/2022

"Cx complaint is unit has ice build up in freezer. inspected and verified complaint. found drain tube clogged. cleared drain tube, removed ice, and tightened fc door handle. unit is working as designed. job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Falls Church, Virginia 22042

Christian C.

Job Details: 12/01/2022

"Cx complaint of a clicking behind unit and unit is not cooling. Inspected unit had been unplugged since for a week. After plugging back in unit 3 way valve just constantly clicks and compressor does not kick on. Ran test 5 and compressor at max speed unit is pulling 1.85 amps. Ran test 4 and went through no issues. Called techline.Advised to replace pantry ui, pantry harness, and ice box fan. Quoted cx and they will not be going through with repair. Cx paid for service call."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Severna Park, Maryland 21146

Alexander D.

Job Details: 12/01/2022

"replaced sump asm. tested unit, no leaks. unit is now working properly"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW3

Near Richmond, Virginia 23228

Joseph D.

Job Details: 12/01/2022

"unit withy f9e0 error yet wired properly, found shorted control, replaced control and unit working properly"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Beaverdam, Virginia 23015

Eric F.

Job Details: 12/01/2022

"Confirmed cx complaint unit intermittently leaking from left side of door. Found door mounting bracket intermittently allowing water through cabinet and down left side of unit. Cx mounting unit from top brackets, side brackets not in use. Sealed brackets with clear food grade silicone to prevent water accumlation that passses through either side. Documented job with techline."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near Centreville, Virginia 20120

Demonte S.

Job Details: 12/01/2022

"Installed the Harness Wire, Thermistor & Control Board. Tested the unit. Unit is starting to Cool. Unit is working as Designed."

We serviced a

JENNAIR REFRIGERATOR

Model JFFCF72DKL04

Near Mechanicsville, Virginia 23116

Thomas B.

Job Details: 12/01/2022

Mullion not reaching fitting slot removed and replaced the mullion tested unit now functions normally

We serviced a

WHIRLPOOL OVEN

Model GGE388LXB04

Near Palmyra, Pennsylvania 17078

Fred G.

Job Details: 12/01/2022

cx complaint they pre heated lower oven to 350 degrees to bake bread and once unit was preheated they opened door to place bread in and the glass exploded. inspected unit and found lower oven glass was shattered. cx already cleaned up glass. cx also disposed of glass and oven handle. I found glass is no longer available. called safety to report finding. cx stated they are getting a new unit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Millersville, Maryland 21108

Dustin F.

Job Details: 12/01/2022

"CX complaint: Freezer Door adjar, not closingInspected unit, confirmed complaint. Found Railstop was stuck, preventing the rail from receeding all the way when the door shut on the left side. Adjusted railstop, tested unit, doors and unit now work as intended. took picks for proof."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Manakin-Sabot, Virginia 23103

Jerod R.

Job Details: 12/01/2022

"tested unit found unit had clogged filter advised customer , that with new construction in the area main lines are being open and filters will clog till construction is complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Upper Marlboro, Maryland 20774

Shane B.

Job Details: 12/01/2022

"cx complaint is the ice making not shutting off when bin is full causing ice to spill, ice jamming in the chute causing water to drip from dispensor and the water filter not coming out. when i arrived ice bin was full to a normal level. nothing in the chute. i found the plastic tab on filter housing that pulls the filter back had come out of place. once back together the filter goes in and out easily. installed new filter that cx had on hand. tested IM with full bin in place. arm hit the ice so tray returned to home position without dumping anymore ice. thats working properly. i showed this to cx. cubes in the bin look good. unit is working as designed."

We serviced a

AMANA DRYER

Model NGD4655EW

Near Columbia, Pennsylvania 17512

Drew B.

Job Details: 12/01/2022

cx complaint that unit is not heating but running i found proper power and open the tco kit was aopen was able to replace and test full heat operations now

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMYM01

Near Bethesda, Maryland 20817

Roberto I.

Job Details: 12/01/2022

"Cx defrosted the unit. Replaceed parts and resumed power, compressor and fans started. Unit good to do. Collected $125"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS20

Near Ashland, Virginia 23005

Thomas B.

Job Details: 12/01/2022

Cx complaint unit is not working properly inspected unit removed and replaced the ui assy tested and inspected for proper use unit now functions normally

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Spotsylvania Courthouse, Virginia 22551

Eric F.

Job Details: 12/01/2022

"Confirmed cx complaint unit making excess vibrating noise, door handles loose. Tightened handles. Found condensor fan vibrating due to unit not being properly level. Leveled unit, tested unit, unit working as designed."

We serviced a

WHIRLPOOL O.T.R MICROWAVE

Model WMH53521HZ06

Near Falls Church, Virginia 22042

Christian C.

Job Details: 12/01/2022

Cx complaint unit is not heating and there is a burning smell. Inspected unit and found waveguide cover melted and thermal event in wave guide. Called safety. Called techline. Unit non-repairable.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Bowie, Maryland 20720

Shawn D.

Job Details: 12/01/2022

"cx complaint unit is leaking under unit in front might be coming from the back he said. inspected unit freezer no ice build, inspected frodge found water/ice build up on floor. pulled unit out and found drain is clogged and could be causing the leak out the front middle bottom. cleared drain tube removed ice/water in fridge sectoin cleared condenser and told cx to keep an eye on unit incase still leaking. unit is good"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near New Castle, Delaware 19720

Andrew W.

Job Details: 12/01/2022

"Per prior tech's diag, replaced lid lock. found loose change inside the washplate. removed loose change. checked unit for error codes and found F9E1 long drain fault, and F0E5 off balance load detected errors. ran test cycle and unit completed cycle as designed. unit is working as designed. job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Stone Ridge, Virginia 20105

Ricky E.

Job Details: 12/01/2022

"installed parts, unit cks ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Rockville, Maryland 20853

Julian H.

Job Details: 12/01/2022

CX complaint about unit not sounding confirmed issue went to test mode no errors reset power for 1 min same result issue with speaker on ui replaced ui from preid unit is back to normal working fine

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM05

Near Bowie, Maryland 20720

Shawn D.

Job Details: 12/01/2022

pulled unit out opened system then instaled coupler used nitrogen and found pin hole leak at condenser to cabinet connection is rusting. fixed connection then installed uv drier vacumed unit down and filled to 3.7oz and started coooling. unit is good

We serviced a

MAYTAG DRYER

Model MEDB855DC3

Near Berryville, Virginia 22611

Ezra M.

Job Details: 12/01/2022

"squealing noise during cycle. found idler pulley failing, not spinning properly."

We serviced a

KITCHENAID OVEN

Model KEBK171BSS00

Near Rockville, Maryland 20850

Julian H.

Job Details: 12/01/2022

CX complaint about nothing working after power outage remove console confirmed control thermal fuse open replaced with preid & working

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Catonsville, Maryland 21228

Robert L.

Job Details: 12/01/2022

"cx complaint top rack stcuk and pieces fell off, found end cap had fallen off and front wheel came out of rail and under jamming top rack, removed rack and reinstalled , reinstalled endd cap, ran full diagnostics, tested all ops ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ASI2175GRS07

Near Carlisle, Pennsylvania 17013

Andrew S.

Job Details: 12/01/2022

Per previous diag I was able to access and repalce the control box. I then repowered the unit and found that it is now functioning as intended. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW00

Near Richmond, Virginia 23223

Jonathon C.

Job Details: 12/01/2022

"cx complaint, ice maker not working. replaced parts per prior diag. tested unit, unit working as designed. job is complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Gerrardstown, West Virginia 25420

Ken M.

Job Details: 12/01/2022

"Customer complaint is that there is a dent in the right side door and there is condensation forming in the unit. Found that the right side door inner liner is warped, preventing the door from sealing to cabinet properly. Door needs to be replaced. Door replaced. Unit is working properly. Old part left with customer."

We serviced a

MAYTAG DRYER

Model MED5630HW

Near Ellicott City, Maryland 21042

Robert L.

Job Details: 12/01/2022

"cx complaint unit makeing scrapping rumble sound, she had vent cleaned for 2 time in 6 monthes, found bloweer layer with ling, cleared all lint and cleaned blower, all noises normal, tested all pos ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Quinton, Virginia 23141

Jonathon C.

Job Details: 12/01/2022

"cx complaint, no ice. replaced optix. tested in test 15. unit working as designed, job is complete."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204GPS1

Near Gloucester, Virginia 23061

Justin W.

Job Details: 12/01/2022

arrived to find incorrect model number. advised cx to call lowes contract and have us dispatched under correct mod serial. cx agreed

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608EBS01

Near Gaithersburg, Maryland 20882

Ricardo S.

Job Details: 12/01/2022

"Replaced LEd kit, all lights working ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Midlothian, Virginia 23112

Chris B.

Job Details: 12/01/2022

cx comp unit smells insp unit conf cx comp did conf smell insp evap and defroster found unit defrosting while on phone with tech line did smell coming from condensor area but could not identify smell cleaned drip pan with wet towles called tech line spoke with ed stated to add refresh tab to drip pan s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Herndon, Virginia 20171

Richard B.

Job Details: 12/01/2022

"No apt number , Called conntact and he will call once he figures out what the unit number is, RB"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT108FFDM03

Near Washington, District of Columbia 20005

Mitchell H.

Job Details: 12/01/2022

cx complaint noise is still there. installed new pads per techlines request to compressor. tennents were not in and on vacation so they will need to let us know if issue is still there or to there liking. otherwise unit sounds pefectly fine to me. job completed.

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Frederick, Maryland 21704

Ricardo S.

Job Details: 12/01/2022

"Cx complains abnout a vibration noise, inspected unit, the whole unit vibrate, the blower wheel housing is full of lints .. cx need to clean the dryer vent. blower wheel is clear.. unit tested and working ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Stone Ridge, Virginia 20105

Daniel J.

Job Details: 12/01/2022

leaking dishwasher inspected unit found unit leaking from hot water supply line rust around collar of hose informed customer we cant service supply line and to contact builder to have replace the intlet hose

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Columbia, Maryland 21044

Robert L.

Job Details: 12/01/2022

"installed ui and main control, unit was clear and cx treated area again while i was there,tested all ops ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Finksburg, Maryland 21048

Brian R.

Job Details: 12/01/2022

cx complaint is unit not draining like it should. shes not here her dad was and said he believes its not draining all the way. tested unit and unit filled and sprayed strong. canceled to check draining. took drain pump off and found a hair pin in pump and had it locked up. removed and tested unit again and unit checks and drains saw small drip from seal around motor and rempved motor and cleaned around and installed back and no drips seen now.and unit drains good and fast. job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFC2062FEZ03

Near Upper Marlboro, Maryland 20774

Shane B.

Job Details: 12/01/2022

"cx complaint is the unit not dispensing water or making ice. unit is set to recomended temps. prob shows 36/1. ice bin is empty. i removed filter, installed bypass and tested dispensor. it is now working. reinstalled filter and dispensor is now working. tested IM and it filled properly. i advised cx to replace filter, she said its been over 6months. showed her how to twist it into place fully. unit is working as designed. cx paid 120 for service call."

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Hyattsville, Maryland 20785

Shane B.

Job Details: 12/01/2022

replaced blower wheel and tested unit for cx. unit is working as designed.

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Virginia Beach, Virginia 23452

Austin D.

Job Details: 12/01/2022

cx complaint the unit is not draining. checked the unit and ofund a c logged drain filter. removed all debri and tested operation. unit is running as designed. no error showed after clearing drain.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Jarrettsville, Maryland 21084

Neil H.

Job Details: 12/01/2022

CX COMPLAINT UNIT NOT STARTING CX PLUGGED UNIT IN AND I FOUND UNIT WAS STUCK IN SAFETY MODE I LEFT PUMP RUN TIME OUT THAN RECALB. AND TESTED UNIT CHECKED GOOD.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Gloucester, Virginia 23061

Justin W.

Job Details: 12/01/2022

cx complaint no ice. checked unit to find error code e5 on ice maker. reset unit by unplugging and plugging back in confirmed ice maker completed harvest. found ice maker fill line frozen. ohmed out heater at 60 ohms. thawed line and ran test 45 to fill. ice maker filled. advised cx to give 3-5 hours for first dispatch and 2-3 days to fill bin. advised to call back if ice maker remains inoperable. unit working as designed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV976FDEM00

Near Richmond, Virginia 23233

Jerod R.

Job Details: 12/01/2022

"tested unit found evidence of leak at ff evap, compressor is short cycling, and control has no control on unit when unit is set to cooling off unit still runs"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Hershey, Pennsylvania 17033

Fred G.

Job Details: 12/01/2022

c x complaint unit is making a buzzing sound from behind unit. pulled ;lnunit out and removed rear cover and found suction line was rubbing on back panel. was able to slighty bend pipe out of the way and placed sealer on it to stop it from happening again. unit now checks good.

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0AS01

Near Moseley, Virginia 23120

John P.

Job Details: 12/01/2022

Installed mag and inverter tested working as designed.

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Aldie, Virginia 20105

Daniel J.

Job Details: 12/01/2022

tech support f3 e1 error and also had a f8 e1 error occur no water entering ran diag no faults occured started quick wash towards the end f3 e1 error called tech line replaced pressure switch cleared drain checked pressure hose ran diag no leaks no errors

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Dumfries, Virginia 22026

Tanner B.

Job Details: 12/01/2022

Installed new compressor and installed access ports. flushed system w/ nitrogen and vac unit down .. refilled w/ 1.98oz of r600a .. allow 2hrs too cool.

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Stafford, Virginia 22554

Robert W.

Job Details: 12/01/2022

Replaced lower harness and lid lock unit tested and is working properly.

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Mechanicsville, Virginia 23116

Thomas B.

Job Details: 12/01/2022

Cx complaint unit is not working properly inspected unit found f8e4 water in tray cleaned out tested and inspected for proper use unit now functions normally

We serviced a

MAYTAG DRYER

Model MHW3505FW1

Near Deale, Maryland 20751

David J.

Job Details: 12/01/2022

CX complaint wanted us to clean her dryer vent out. Explain to customer we do not do vent cleaning. She was under the impression that we did CX cancel the appointment no work was performed.

We serviced a

AMANA RANGE

Model AER6303MFS5

Near Orange, Virginia 22960

Eric F.

Job Details: 12/01/2022

"Installed parts, tested unit, unit working as designed."

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Greenwood, Delaware 19950

Frederick R.

Job Details: 12/01/2022

Return visit. Replaced DW middle spray arm and manifild per prior diagnosis. Unit is now repaired and is working properly. Job is complete

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Louisa, Virginia 23093

Eric F.

Job Details: 12/01/2022

"Installed pulley, tested unit, unit working as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model MDB9959SKZ0

Near Finksburg, Maryland 21048

Brian R.

Job Details: 12/01/2022

replaced parts ordered and tested unit with cx. no leaks seen. opened door a few times and only water on floor or dripping was running down and behing door. cx will try a few cycles and see how unit does. job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS03

Near Alexandria, Virginia 22314

Lloyd B.

Job Details: 12/01/2022

"Cx complained the unit did not make ice. Inspected the unit and found an error code of E3 for ice maker heater and thermistor. Step 36, the fan came on, step 57, the motor passed, step 19, the fill tube heater came on and step 45 it filled. Step 58, the heater received 122v. Installed new ice maker and the unit cycled and called for water after power reset. Job complete"

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Hagerstown, Maryland 21740

Ken M.

Job Details: 12/01/2022

Belt replaced and tested. Unit is working properly. Old part left with customer.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MSS26C6MFZ00

Near Stevensville, Maryland 21666

Frederick R.

Job Details: 12/01/2022

CX comnplaint is no water no ice. Inspected/tested and found that the installers never turned on water to unit. During inspection I found several other issues caused by the movers / installers. Found FC door harness broken in sceveral places. RC door broken at bottom right including broken bottom cam. CX wanted a written estimate which I provided for her but did not want to submit anything to us. She will reach back out to us if it gets covered. I explained IM will probably not work because of broken wire harness. Also filter stuck in defective housing but CX not concerned about that. Collected $120 SC by CC. Job is complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV04

Near Richmond, Virginia 23221

Joseph D.

Job Details: 12/01/2022

"cx complant unit clicking when opening dsoor confirmed complaint. adjusted ff door to proper height and it no longer clicks, adjusted freezer gasket, and calibrated measured fill to dispense 18 ounces instead of 8 at customers request"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Inwood, West Virginia 25428

Ken M.

Job Details: 12/01/2022

"Customer complaint is that the unit is not agitating. Per SP W11531483B, inspected the actuator. Found the actuator arm disengaged from the splutch. Actuator replaced and unit tested. Unit is working properly. Old part left with customer."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Dale City, Virginia 22193

Demonte S.

Job Details: 12/01/2022

Installed Ice Maker. Tested the unit. Unit Filled and Harvested. Unit is working as Designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM00

Near Washington, District of Columbia 20001

Mitchell H.

Job Details: 12/01/2022

installed broken piece on pantry adapter. unit is now good to go. job completed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Washington, District of Columbia 20001

Mitchell H.

Job Details: 12/01/2022

cx complaijt unit is not cleaning or drying well. ran diag and no errors all components working good. asked cx what cycle she uses. she said 1 hr only. says the others are too long. informed cx of how unit works and how important cycles are for washing and drying. she understands. unit is working as desinged.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Virginia Beach, Virginia 23464

Zachery R.

Job Details: 12/01/2022

"replaced heater, tested, unit working as designed."

We serviced a

MAYTAG WASHER

Model mvwb835dw4

Near Portsmouth, Virginia 23701

Zachery R.

Job Details: 12/01/2022

"cx complaitn unit making loud noise and going off balance. checked unit, unit displaying f7e5, f7e9. checked gear case,cleasred codes, come to find oil leaking from bearing onto slider and clutch. quoted cx, cx unsure for repair atm. advised ticket is open for 30 days."

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Myrtle Beach, South Carolina 29572

Jason T.

Job Details: 12/01/2022

"With a helper tech PF, installed parts to complete the repair, leveled the unit and verified proper door operation...working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Silver Spring, Maryland 20906

Andrew H.

Job Details: 12/01/2022

"Cx complaint unit is not dispensing water. Tested dipenser, no water came out, ice maker is making ice. Pulled out unit, inspected water line, found no kinks or blockages, opened RC and removed cover, inspected valve, disconnected water dispenser line, no water leaked from dispenser, actived valve, valve delivering water. Removed dispenser line, found ice causing blockage. Melted ice to clear blockage. Re-assembled unit. Noticed void in door liner, as a precaution installed, shim on door. Unit is now working properly."

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS04

Near Midlothian, Virginia 23112

John P.

Job Details: 12/01/2022

CX complaint unit not working and displaying f8e0 confirm CX complaint verify bad fan replaced fan tested working as designed

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Myersville, Maryland 21773

Justin S.

Job Details: 12/01/2022

cx says the unit stopped working miud cycle and left water in the bottom of the unit. was able to cancel the cycle and the water drained out. filled the unit with water and saw the water is white(pic). drained the unit and it is draining very slowly. drain tube ran on the outside of the unit causing the3 line to pinch. reseated the hose and tested. the unit is now draining good. the unit is good

We serviced a

JENN-AIR MICROWAVE

Model JMC2430DS01

Near Washington, District of Columbia 20016

Samuel R.

Job Details: 12/01/2022

replaced control and tested unit.unit is working properly

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS03

Near Myrtle Beach, South Carolina 29572

Jason T.

Job Details: 12/01/2022

"Installed qty 2 fridge door gaskets, leveled the unit, verified all unit functions for proper operation...working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Arlington, Virginia 22201

Eric W.

Job Details: 12/01/2022

cx complaint was ice maker not making ice comfrim complaint by tested the ice maker by holding the reset bottom nothing happen the tested volts got 120 volts replaced the ice maker

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Forest Hill, Maryland 21050

Neil H.

Job Details: 12/01/2022

REPLACED THE RUN CAP AND RECALB. WASHER UNIT CHECKED GOOD.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505EWH01

Near Annapolis, Maryland 21401

Dustin F.

Job Details: 12/01/2022

"CX complaint: No ice or waterInspected unit, confirmed no ice or water was being dispensed.DID not hear valve energizing. inspected unit further found the connector for the dual valve backed off. Resecurred connector and tested unit, unit now working as intended."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS00

Near Bowie, Maryland 20720

Shawn D.

Job Details: 12/01/2022

took unit apart to find wrong fill tube heater is on the unit snapped pic. replaced fill heater and tested ice maker found hme position and test 45 filled ice maker with water valve is not needed wrong heater was on unit so it was never be tunred on. cx needs refunvd for valve. unit is good

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS5

Near Franklin, Virginia 23851

Anthony D.

Job Details: 12/01/2022

cx complaint unit leaking from left corner during all settings except normal wash ran test cycle unit did not leak notice unit was not level and leaning torwards the door leveled unit with slight tilt to back of unit ran test cycle again no leaks or error codes unit is working as designed advised cx to monitor and to use cycles unit previously leaked on and if leaking occurs to call office and schedule return visit colected $120 for service call

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ4

Near Fairfax, Virginia 22030

Demonte S.

Job Details: 12/01/2022

Inspected the unit. Found that the cx is saying that the under the hood light isn't working. Checked the Light Bulb. Light Bulb is good. I then checked the Control Board. Control Board is reading 121.2 Volts at the P1 Connection. I then checked the P4-1 Connection. 121.1 Volts will Lights are Off. I then checked the P4-1 whole the lights are on. Getting 121.3 volts. Installed Control Board. Tested the unit. Under the hood light is now turning Off and On Unit is working as Designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Hanover, Virginia 23069

Thomas B.

Job Details: 12/01/2022

Cx complaint unit is not working properly inspected unit found ice maker not working removed and replaced the ice maker tested unit now functions normally

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Alexandria, Virginia 22306

Lloyd B.

Job Details: 12/01/2022

"Cx complained the unit did not operate. Inspected the unit and found no error codes and it passed each step in diagnostics. Cx said on the normal setting, it does not agitate. Put it on normal and it agitated. Cx instruct has not been fufilled. Cx instruct"

We serviced a

WHIRLPOOL ICE MAKER

Model GI15NDXZS2

Near North East, Maryland 21901

Alexander W.

Job Details: 12/01/2022

Cx complaint unit not making any ice inspected tested but cannot verify cx complaint unit is making ice and watched it dump two trays of ice. Unit is working as designed job is complete.

We serviced a

WHIRLPOOL O.T.R MICROWAVE

Model WMH32519HZ07

Near Chesterfield, Virginia 23832

John P.

Job Details: 12/01/2022

"CX complaint unit not heating food on plate evenly, CX stated that the outer perimeter of the plate will heat but not the center, performed out put test per tech sheet and water was 114 after heating 70 degree water for 1 min per tech sheet unit is in range."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ0B

Near Fredericksburg, Virginia 22405

Tanner B.

Job Details: 12/01/2022

"CX Concern the unit not dispensing water. Found the unit making ice, pulled unit and tested valve to water dispenser . valve allowing water to flow , noticed on left side behind unit exessive amount of waterline bundled up on left side, pulled lower drawers of rc and found 4in of line coming in only and kinked .. adjusted line and installed 5/16in fiiting , resecured line. Job complete"

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Strasburg, Virginia 22657

Ezra M.

Job Details: 12/01/2022

"no heat. found tco failed,not sending voltage toheater. replaced tco, tested, heating normally"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Glen Allen, Virginia 23060

Thomas B.

Job Details: 12/01/2022

Found ice maker stuck mid cycle inspected removed and replaced the ice maker tested unit now functions normally

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near ,

Brian R.

Job Details: 12/01/2022

replaced belt and tested unit. unit now checks. job complete.

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near West Manchester Township, Pennsylvania 17408

Drew B.

Job Details: 12/01/2022

"cx complaint that unit i not stoped spinning then went from spin to wash back again and again.. and the making noise, when arrived powered unit on ran test 52 after not seeing any codes stored to recalibrate then run test 51 no nissues and then checks good"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS02

Near Clifton, Virginia 20124

Demonte S.

Job Details: 12/01/2022

"Inspected the unit. Found that the cx is saying that the Freezer isn't getting cold enough. Checked the Freezer Evaporator Section. Found a ball of Ice on the Cap / Suction line only at the Freezer. Unit will need a seal System Repair. Cx paid for the Service Call Only by Check. Check is in the Blue money bag. If the cx calls back order the Compressor = W10276644, Drier = Wpw10143759, Coupler = W11506635 , Evaporator Freezer = WPW10608485 & Refrigerator Evaporator = W11492867. Don't go without parts. This will need to be counted as a 4 Count Seal System Repair."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Bryans Road, Maryland 20616

Robert A.

Job Details: 12/01/2022

Cx complaint that the unit is not starting at all. I inspected the unit and confirmed the complaint. The control board is not getting any voltage (.38v). I checked the outlet and there no power there either. I checked the circuit breaker in the basement and the breaker tripped. I restored power and tested the unit for the cx. The unit is working as designed.

We serviced a

WHIRLPOOL HOOD

Model WVW53UC6LS0

Near Haymarket, Virginia 20169

Daniel J.

Job Details: 12/01/2022

vibrations when spinning removed found fan blades broken and shaft able to wobble replaced tested sounds and spin normal

We serviced a

KITCHENAID RANGE

Model KDRS467VSS04

Near Alexandria, Virginia 22309

Lloyd B.

Job Details: 12/01/2022

"Cx complained the unit would spark when other burners were lit and of a stuck key error. Installed new manifold, ui membrane, spark module and ignitor and tested and the unit works as designed. Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Alexandria, Virginia 22309

Lloyd B.

Job Details: 12/01/2022

Cx complained of gasket issues. Installed new door and gasket and applied heat around the cabinet for a better seal. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near College Park, Maryland 20740

Shawn D.

Job Details: 12/01/2022

"cx complaint unit never froze in freezer after repair fridge side is decent so fan is working. inspected unit fridge is at 37 freezer 24, pulled unit out and low side is in 17inch vac low on freon and freon going through evap is really loud. checked freezer found lowcharge ice build up snapped pic causing the freon noise. cleared ice filled unit to presure and sounds good. told cx to give 24 hours to cool down. unit is good"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ3

Near Upper Marlboro, Maryland 20774

Shane B.

Job Details: 12/01/2022

cx complaint is the drawer not closing evenly and the unit leaning forward. confirmed both complaints. drawer sticks out on the right side and unit is very unlevel. i leveled feet so cooktop now is level in all directions. i found the power cord under unit was very long and looped around the back foot causing it to push the drawer out. i moved cord so its all behind the unit and drawer now closes smoothly and evenly. unit is working as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN602ESS01

Near Washington, District of Columbia 20007

Samuel R.

Job Details: 12/01/2022

cx complaint unit is not lighting in freezer.inspected unti and could confirm.checked led module and found one to not be connected properly.made the proper connection and unit is now working properly

We serviced a

WHIRLPOOL OVEN

Model WGE745C0FH

Near Chesapeake, Virginia 23322

Branden R.

Job Details: 12/01/2022

"cx complaint aig dbl oven runs too hot , checked unit and found temp sensor out of range tested all other major componets and everything checked good other then sensor , replace both just in case and tested unit . unit is running as designed ."

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL02

Near Arlington, Virginia 22201

Emmanuel R.

Job Details: 12/01/2022

"Cs water filter wont come out, confirmed complaint. I found the water pressure was holding filter in place but once got it out it worked fine. Customer didnt want to replace the filter head since this one isnt leaking or broken. Installed new water filter and had the customer take it out and reinsert it so she can have a feel for it. Collected for svc call."

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS01

Near Germantown, Maryland 20876

Ricardo S.

Job Details: 12/01/2022

"the client complains that when she was cooking her right front burner cracked, this is a thermal event ..replaced glasstop, unit tested and bruners working ok"

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