We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Winchester, VA 22602
Ezra M.
Job Details:
12/01/2022
"right rc door gasket failed, ordering door gasket. ; ordrng 1 W10830274 (gasket-fip)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Potomac, MD 20854
Roberto I.
Job Details:
12/01/2022
"CX complaint loose door.Tested door, confirmed complaint. Pulled unit out, found left hinge spring out of place. The part was not broken and I was able to reinstall it. Door tested ok."
We serviced a
UNKNOWN HOOD
Model WVU37UC0FS1
Near Haymarket, VA 20169
Daniel J.
Job Details:
12/01/2022
lights not working removed cover panel found connectors not connect going to right side led plugged in tested both lights now working
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Little River, SC 29566
Jason T.
Job Details:
12/01/2022
"Cx complaint, not washing clothes properly, wet clothes at the end of the cycle, control fault. Advised cx control on order, dispatch will call to schedule a return visit, cx agreed.; ordrng 1 W11550649 (control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHT4
Near Virginia Beach, VA 23462
Carl A.
Job Details:
12/01/2022
"cx complaint of unit not washing dishes,checked unit to find no error codes at this time found the water valve to be faiiling,replaced water vavle from v/s,asl found that the cx had low water pressure and advise cx they will need a plumber as well tested unti works as designed.; ordrng 1 W11175771 (Inlet Valve CA /VS), used 1 W11175771 (Inlet Valve CA /VS) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Chambersburg, PA 17202
Bernard M.
Job Details:
12/01/2022
"Cx complaint the unit doesn't make ice. Ran test 44 and the icemaker didn't harvest. Removed bin and out cover and found ice stuck in between the bail arm and tray. Removed all ice and any debris, ran test 44 and it harvested, ran test 45 and it filled with water. Unit checks good"
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW0
Near Gettysburg, PA 17325
Bernard M.
Job Details:
12/01/2022
"Replaced parts per previous tech, ran test cycle, unit completed cycle without any further issues. Unit checks good."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Lanham, MD 20706
Shane B.
Job Details:
12/01/2022
cx complaint is the unit not starting at all. confirmed complaint. nothing works when start button is pressed. i found no thermal damage at the terminal block. 120vac on each leg but when checked from L1 to L2 i have 1.6vac. issue is the power supply. i showed the cx this and she is going to have outlet and breaker looked at. unit is working as designed.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Glen Allen, VA 23060
Joseph D.
Job Details:
12/01/2022
"cx complaint unit making noise, confirmed complaint, found loose belt squeeling and interfering with water level, replaced and unit working properly; ordrng 1 W11239857 (belt DJ), used 1 W11239857 (dj truck stock LOOK belt) from stock"
We serviced a
WHIRLPOOL OVEN
Model WGE745C0FH
Near Chesapeake, VA 23322
Branden R.
Job Details:
12/01/2022
"cx complaint aig dbl oven runs too hot , checked unit and found temp sensor out of range tested all other major componets and everything checked good other then sensor , replace both just in case and tested unit . unit is running as designed ."
We serviced a
WHIRLPOOL ICE MAKER
Model wrb322dmbm00
Near Aberdeen, MD 21001
Neil H.
Job Details:
12/01/2022
cx complaint ice maker will work than go days and weeks before making more while here ice maker started new ice maker needed $339.27 collected paid in full; ordrng 1 W10884390 (icemaker)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Rockville, MD 20853
Julian H.
Job Details:
12/01/2022
CX complaint about unit not sounding confirmed issue went to test mode no errors reset power for 1 min same result issue with speaker on ui replaced ui from preid unit is back to normal working fine
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Crofton, MD 21114
Alexander D.
Job Details:
12/01/2022
"cx complaint unit not washing well, not dissolving detergent and makes high pitched noise intermittently. inspected unit and verified complaint. ran diagnostics and only have f5e1 error stored. ran test cycle and dispenser is opening and wash motor is running but not enough water coming in. waters not even above the filter screen. water supply is good but shutoff valve not closing all the way. ordering valve and advised cx to have plumber replace shutoff valve so we can replace valve without water running out of hose the whole time, cx understands. valve in stock @tribles. scheduled return visit for 12/13; ordrng 1 W11175771 (valve)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Midlothian, VA 23112
John P.
Job Details:
12/01/2022
CX complaint unit not working and displaying f8e0 confirm CX complaint verify bad fan replaced fan tested working as designed
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near West Manchester Township, PA 17408
Drew B.
Job Details:
12/01/2022
"cx complaint that unit i not stoped spinning then went from spin to wash back again and again.. and the making noise, when arrived powered unit on ran test 52 after not seeing any codes stored to recalibrate then run test 51 no nissues and then checks good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM804KPS0
Near Reston, VA 20191
Richard B.
Job Details:
12/01/2022
"CX complant. Dishwashe rnot getting water, Prior diagnosis found unit needs inlet water . Installed inlet water and now unit needs water valve . Valve is humming but not opening , In stock , Further work needed, RB; ordrng 1 W11434044 (valve) and 1 w11434044 (valve VS) and 1 loollook (look look), used 1 w11434044 (valve For VS) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Gloucester, VA 23061
Lucas R.
Job Details:
12/01/2022
"cx complaint icemaker not working, cycled icemaker, checked good, after 20 min. run time, found no frost to evap, and condensor cool to touch, unit needs sealed system repair.; ordrng 1 W11562258 (evap) and 1 W11504419 (coupler) and 1 W11504449 (coupler) and 1 W11109499 (drier-tube) and 1 W11504445 (coupler) and 1 W11504449 (coupler) and 1 W11582579 (compressor) and 1 W11504415 (coupler) and 1 W11504431 (coupler) and 1 W11506619 (coupler) and 1 W11506635 (coupler)"
We serviced a
MAYTAG WASHER
Model mvwb835dw4
Near Portsmouth, VA 23701
Zachery R.
Job Details:
12/01/2022
"cx complaitn unit making loud noise and going off balance. checked unit, unit displaying f7e5, f7e9. checked gear case,cleasred codes, come to find oil leaking from bearing onto slider and clutch. quoted cx, cx unsure for repair atm. advised ticket is open for 30 days. cx paid $120 service call"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW3
Near Dover, PA 17315
Sal R.
Job Details:
12/01/2022
CX complaint is that the unit is not completing a wash cycle. I found that the unti had aF8E1 error code. I foujhd the cold side is not opening. I attempted to inspect the valve and found that the supply valve should be replaced. I advised CX to have a licenased plumber inspect the valve and before next visit. I have set a retun date for 12/8; ordrng 1 W11038689 (Water inlet valve 55 @ tribs)
We serviced a
WHIRLPOOL DRYER
Model WET4024HW0
Near Falls Church, VA 22041
Lloyd B.
Job Details:
12/01/2022
"Cx complained the unit did not heat. Inspected the unit and found a broken element. Installed new element and tested and it now heats and cycles. Job complete; ordrng 1 WP279843 (element), used 1 WP279843 (element) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Gaithersburg, MD 20886
Ricardo S.
Job Details:
12/01/2022
Replaced cntrl board.. unit tested . normal cycle working ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB00
Near Reston, VA 20191
Jason A.
Job Details:
12/01/2022
CX complaint FRIDGE water leaks from top of RC . Cleared all ice & test drain hole is clear & good drain > JJ
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW9
Near Lexington Park, MD 20653
David J.
Job Details:
12/01/2022
CX complaint unit will not wash. Arrived to unit and tested and found unit fills with water and then will sit and do nothing was able to force a drain unit drain correctly. Inspected harness underneath unit and found no rips wires unit is going to need a new sump assembly returning with control as well. Just in case that way next visit job is complete.; ordrng 1 W11025157 (Sump assembly) and 1 W11084121 (Turbidity sensor) and 1 W10906426 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Silver Spring, MD 20906
Andrew H.
Job Details:
12/01/2022
"Cx complaint unit is not dispensing water. Tested dipenser, no water came out, ice maker is making ice. Pulled out unit, inspected water line, found no kinks or blockages, opened RC and removed cover, inspected valve, disconnected water dispenser line, no water leaked from dispenser, actived valve, valve delivering water. Removed dispenser line, found ice causing blockage. Melted ice to clear blockage. Re-assembled unit. Noticed void in door liner, as a precaution installed, shim on door. Unit is now working properly."
We serviced a
JENN-AIR MICROWAVE
Model jmd2124ws
Near Galena, MD 21635
Alexander W.
Job Details:
12/01/2022
Cx stated unit runs for a few seconds then reboots itself inspected tested and verified cx complaint pulled unit out and inspected ; ordrng 1 W10825099 (Cut off) and 1 W10278024 (Switch)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Richmond, VA 23235
Joseph D.
Job Details:
12/01/2022
aligned door so it would shut properly and not swing shut. unit heating properly. air flow good. levelled unit
We serviced a
KITCHENAID DISHWASHER
Model KDTE204GPS1
Near Gloucester, VA 23061
Justin W.
Job Details:
12/01/2022
arrived to find incorrect model number. advised cx to call lowes contract and have us dispatched under correct mod serial. cx agreed
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Chantilly, VA 20151
Demonte S.
Job Details:
12/01/2022
"Installed the Harnesses & Console. Tested the unit. Unit is working as Designed. Installed the Harnesses & User Interface. No keys are working on the User Interface. F6E2 = Communication Error. Called Whirlpool Techline Ref # 7735175889. Whirlpool is saying to order the User Interface, Main Control Board & Lower Harness. ; ordrng 1 W11550159 (HARNS-WIRE) and 1 W11322903 (Whirlpool Washer Control Board) and 1 W11319991 (Whirlpool Washer Control Panel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Williamsburg, VA 23188
Lucas R.
Job Details:
12/01/2022
"upon arrival unable to access unit unit, blocked in back corner of bunker. sealed system tech needed for return visit; ordrng 1 look (look)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Herndon, VA 20171
Richard B.
Job Details:
12/01/2022
"No apt number , Called conntact and he will call once he figures out what the unit number is, RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Lititz, PA 17543
Justin L.
Job Details:
12/01/2022
"Was able to access unit and replaces water fittings causing leak. Ran water and ice maker fill while watching the repaired water line and found no leaks. Unit is working as designed, no further work needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO48QMB01
Near Edgewater, MD 21037
Shane B.
Job Details:
12/01/2022
cx complaint is the unit not cooling. cx said another company worked on unit and said it has a SS leak. when i arrived unit was running. temp in FC was 41. compressor is running but buzzing a lot and is very hot. condensor fan is not running. compressor pulling 1.2amps. condensor fan only gettingn 7vac. control board in top of unti is beeping. 2 short beeps then a puase then it repeats. evap has only a small amount of frost at top. evap fan is not running. it turns half a rotation then stops then moves a little bit again. with evap fan unplugged condensor fan starts running. i called techline they advised replacing evap fan and control board with kit from service pointer. SR#7735172247. cx paid in full for repair. schedule when parts are avaiable. techline advised leaving unit powered off.; ordrng 1 W10818296 (control kit) and 1 W10822580 (evap fan motor)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602ESS01
Near Washington, DC 20007
Samuel R.
Job Details:
12/01/2022
cx complaint unit is not lighting in freezer.inspected unti and could confirm.checked led module and found one to not be connected properly.made the proper connection and unit is now working properly
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Gaithersburg, MD 20886
Ricardo S.
Job Details:
12/01/2022
Replaced cntrl board.. unit tested . normal cycle working ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Sterling, VA 20164
Jason A.
Job Details:
12/01/2022
CX complaint WASHER doesnt go into hi spin on some cycles. No error code. Manual component test motor components & tub agitate & spin. Blew thru pressure hose & no blockage or leaks > JJ; ordrng 1 W11513246 (Control (item13) FBO)
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Burke, VA 22015
Carl R.
Job Details:
12/01/2022
"Cx complaint is, s17304 Technical Service Pointer #: W11540964.. found that the heater element was seeping onto the floor causing a water leak. Checked for codes, no fault codes found. No damage to floor. Pulled unit out from the wall and replaced heater element. Tested for leaks. No leaks found. Unit working properly.; used 1 W11537778 (Heater element) from stock"
We serviced a
MAYTAG DRYER
Model MED5630HW
Near Ellicott City, MD 21042
Robert L.
Job Details:
12/01/2022
"cx complaint unit makeing scrapping rumble sound, she had vent cleaned for 2 time in 6 monthes, found bloweer layer with ling, cleared all lint and cleaned blower, all noises normal, tested all pos ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Owings Mills, MD 21117
Brian R.
Job Details:
12/01/2022
came out to replace parts and parts sent didnt match whats ordered then pulled unit back up and parts ordered dont match unit. will reorder parts and office will schedule.; ordrng 1 W11548540 (Ice Maker) and 1 W11548538 (Harness)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Williamsburg, VA 23188
Lucas R.
Job Details:
12/01/2022
"upon arrivalfound terminal shorted at L1 to power cord, replaced terminal, installed new cord, tested, unit working as designed. physical damage exists.; ordrng 1 W10245259 (block-term LR/VS) and 2 WP3400029 (nut LR/VS)s, used 1 W10245259 (terminal LR/VS), and 2 WP3400029 (nut LR/VS) from stock"
We serviced a
KITCHENAID RANGE
Model KFEG504KPS3
Near Dillsburg, PA 17019
Sal R.
Job Details:
12/01/2022
CX complaint was that the unit was not heating correctly. I foun d that the with using a thermacoupling the unit is opperating as designed. I found CX was kkeping temps with old metal winding thermomitor. I was able to usea digital thermacoupling to show CX the swing in temps on new enargy efficant unit . I did calibrated the unit 15 degrees up per CX request. UNit is with in the 1st 30 days of ownership. UNit test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Arlington, VA 22201
Eric W.
Job Details:
12/01/2022
cx complaint was ice maker not making ice comfrim complaint by tested the ice maker by holding the reset bottom nothing happen the tested volts got 120 volts replaced the ice maker
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS03
Near Indian Head, MD 20640
Robert A.
Job Details:
12/01/2022
Cx complaint that the unit is not cooling. I inspected the unit to confirm the complaint. I found the compressor is not running. It just buzzes and stop every few minutes. I replaced the start device and it did not same thing. The unit needs atleast a new compressor. I'm ordering a compressor kit and evap for the return visit.; ordrng 1 W11598434 (evap) and 1 W11574734 (compressor)
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Richmond, VA 23228
Jonathon C.
Job Details:
12/01/2022
"cx complaint, lid lock issue. tested unit, verified complaint. found lid lock working normally but when the motor rotates counter clockwise, the lid lock sounds like a machine gun and the unit throws a lid lock code. ohm'd lid lock with MR help. readings were correct but according to tech sheet, on the wrong pins. possible its a lid lock issue but we're pretty confident its a short on the control.; ordrng 1 W11611306 (control) and 1 W11307244 (latch)"
We serviced a
MAYTAG DRYER
Model MED5630HW
Near Ellicott City, MD 21042
Robert L.
Job Details:
12/01/2022
"cx complaint unit makeing scrapping rumble sound, she had vent cleaned for 2 time in 6 monthes, found bloweer layer with ling, cleared all lint and cleaned blower, all noises normal, tested all pos ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608EBS01
Near Gaithersburg, MD 20882
Ricardo S.
Job Details:
12/01/2022
"Replaced LEd kit, all lights working ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV02
Near Chesapeake, VA 23322
Branden R.
Job Details:
12/01/2022
cx complaint aig con ci for same issue. im making noises checked unit found during test 3 evap fan in freezer makes a loud pulsating sound while testing disassembled and found bad evap motor order both evap motors and controls just in case .; ordrng 1 W11452196 (evap motor) and 1 WP67006337 (fan blade) and 1 W10843055 (control) and 1 W10830278 (control) and 1 W11087438 (fridge evap motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI0FSAXVY011
Near Moseley, VA 23120
John P.
Job Details:
12/01/2022
CX complaint unit not dispensing water checked unit found bad filter head. Quoted CX:W11346622 $84.11$110 labor$15 shipping$5.05 tax
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Gloucester, VA 23061
Justin W.
Job Details:
12/01/2022
cx complaint no ice. checked unit to find error code e5 on ice maker. reset unit by unplugging and plugging back in confirmed ice maker completed harvest. found ice maker fill line frozen. ohmed out heater at 60 ohms. thawed line and ran test 45 to fill. ice maker filled. advised cx to give 3-5 hours for first dispatch and 2-3 days to fill bin. advised to call back if ice maker remains inoperable. unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Laurel, MD 20707
Israel R.
Job Details:
12/01/2022
"Customer complaint unit is leaking from the dispenser, The freezer started getting warm and is making a buzzzing noise. I tested the unit and the freezer was reading -5 and still going down the refrigerator was about 40 on the top of the unit and lower part was colder about 34 and in the drawer about 34 unit is cooling for me today. I ran test for and the three way vavle is louder thatn normal and i can hear the vavle moving position and stops the compressor turns on and sounds like is sqeezing gas or something then stops. When i ran compressor test the compressor is quite and is working fine on low speed. When on high speed the compressor is very loud and humming and it keeps getting louder and louder. Something is going on with the seal system compressor starting to fail threeway vavle m; ordrng 1 W11578205 (Compressor) and 1 W11504431 (Coupler) and 1 W11504415 (Coupler) and 1 W11506621 (Coupler) and 1 W11506635 (coupler) and 1 W11109499 (drier-tube) and 1 W11504445 (Coupler) and 1 W11506623 (coupler) and 1 W11575003 (3 way valve) and 2 W11506625 (coupler)s and 1 W11504445 (coupler) and 1 lookm (look)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Herndon, VA 20170
Richard B.
Job Details:
12/01/2022
"CX complant. Washe rnot working right. Prior diagnosis found unit needs control , Installed control and calibrated unit twice , Unit working as designed , Job completed, RB; ordrng 1 looklook (look look)"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Warrenton, VA 20187
Daniel J.
Job Details:
12/01/2022
light staying on when not in use replaced switch turned unit on and let heat and waitied lights went back off
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW0
Near Fairfax, VA 22031
Christian C.
Job Details:
12/01/2022
Cx complaint unit is leaking whenever they have medium or large loads in washer. Inspected unit no errors. Tested unit in diag twice no leaks. Put in towels from cx amount of a medium large load ran for about 15 mintues still no leak. Ran drain and spin still no leaks. Could not replicate issue. Unit is working as designed. Cx paid for service call.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Fulton, MD 20759
Israel R.
Job Details:
12/01/2022
F2E1 Stuck key. Customer complaint unit is not starting. Customer said that she starts the washer and then walks away and when she comes back the unit has not wasehd or started. I ran teste found F2E1 UI test passed after the test the unit displayed F6E6 is not even a code that is listed. I got into the test again and the only thing was the F2E1 error code again. I ran test againa and did not not get any erro codes and completed the cycle. every time. Unit is working fine. Quoted fro 110 labor for UI and control but unit is working.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW06
Near Chester, VA 23831
John P.
Job Details:
12/01/2022
Installed compressor and control tested working as designed.
We serviced a
MAYTAG WASHER
Model mvwb835dw4
Near Portsmouth, VA 23701
Zachery R.
Job Details:
12/01/2022
"cx complaitn unit making loud noise and going off balance. checked unit, unit displaying f7e5, f7e9. checked gear case,cleasred codes, come to find oil leaking from bearing onto slider and clutch. quoted cx, cx unsure for repair atm. advised ticket is open for 30 days."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Gaithersburg, MD 20879
Julian H.
Job Details:
12/01/2022
replaced sump couldnt tested unit was uninstalled
We serviced a
KITCHENAID ICE MAKER
Model Kuis18nnts3
Near Huntingtown, MD 20639
David J.
Job Details:
12/01/2022
"CX complaint after performing clean cycle unit stopped working correctly. Arrived today and unit was powered on. There was ice on the plate but small ships of ice and water in the ice bin. Circulation pump was working correctly and running water over the plate, but could not get the drain pump to drain water out of bin tried forcing a drain but would not work. Unit needs both Yvette thermistor and Ben thermistor as well as a drain pump. Quoted CX for repair and he will let us know within 30 days. CX paid 120 for service call.; ordrng 1 W11566407 (Res drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV04
Near Richmond, VA 23221
Joseph D.
Job Details:
12/01/2022
"cx complant unit clicking when opening dsoor confirmed complaint. adjusted ff door to proper height and it no longer clicks, adjusted freezer gasket, and calibrated measured fill to dispense 18 ounces instead of 8 at customers request"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Frederick, MD 21702
Ricardo S.
Job Details:
12/01/2022
"Replaced parts.. reset power, unit tested .. heater circuit working ok"
We serviced a
KITCHENAID DISHWASHER
Model KUDM25SHWH1
Near Finksburg, MD 21048
Brian R.
Job Details:
12/01/2022
cx not home. was early but called him anyways. he said he never confermed today and away and will need to reschedule. he said he will call office when he gets back.; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Midlothian, VA 23114
Jerod R.
Job Details:
12/01/2022
"tested unit unit is not cycling properly , themistors are with in reason able range, control not allowing adjustment to 2 highest or highest setting , ordered new control; ordrng 1 W11594670 (control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Carlisle, PA 17013
Andrew S.
Job Details:
12/01/2022
"Per previous tech I was able to access and repalce the control, harness and thermistor. I was unable to test the unit due to it being in the storage room of a RAC. job complete"
We serviced a
AMANA RANGE
Model AER6303MFS5
Near Orange, VA 22960
Eric F.
Job Details:
12/01/2022
"Installed parts, tested unit, unit working as designed."
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HZ4
Near Laurel, MD 20723
Israel R.
Job Details:
12/01/2022
Customer complaint unit is not turing off the cooktpop lights. I tested power and the unit is not turning off power even when it says off. the unit has a bad board. Unit needs control. Owes 110 on return.; ordrng 1 W11552018 (Control board 56.00)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Midlothian, VA 23112
John P.
Job Details:
12/01/2022
"CX complaint unit not working checked unit found bad wash motor.F9e1 f7e1, ; ordrng 1 W11416362 (Sump)"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Chesapeake, VA 23321
Zachery R.
Job Details:
12/01/2022
"cx complaint unit making loud noises and clothes super wet at endf of cycle, checked unit, no faults present. checked gearcase, come to find oil leaking from bearing onto clutch and motor, ordering all parts to complete repair. advised cx to try lighter loads until repair is complete. and she will be contacted for return visit. cx within 8 week grace period.; ordrng 1 W11449840 (gearcase) and 1 W10721967 (clutch) and 1 W11239857 (belt) and 1 W10752283 (washplate) and 1 W11396716 (suspension)"
We serviced a
WHIRLPOOL DRYER
Model WED95HEXW0
Near Lancaster, PA 17601
Justin L.
Job Details:
12/01/2022
Cx complaint unit squealing. Was able to access unit and found that the idler was seizing causing the belt to fray and the rollers were worn. Ordering parts for repair and setting return for Fri 12/9/22; ordrng 1 W10837240 (idler) and 1 4392067 (kit)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Virginia Beach, VA 23464
Zachery R.
Job Details:
12/01/2022
"replaced heater, tested, unit working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Alexandria, VA 22312
Eric W.
Job Details:
12/01/2022
"cx complaint was fruit/meat storage freezing up- ice build up causing issues, like no ice-not cooling comfirm complaint seen ice on the ice box adaper which in melting and causing water to build up under crisper drawer unit needs new adaptor and gaskets; ordrng 1 WPW10320706 (gasket) and 1 WPW10280988 (gasket) and 1 W11126056 (adaper)"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Louisa, VA 23093
Eric F.
Job Details:
12/01/2022
"Installed pulley, tested unit, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Gloucester, VA 23061
Justin W.
Job Details:
12/01/2022
cx complaint lights flickering. checked unit to find serial outside of service pointer. charged cx 120 diag and 45 for labor. jumpered over fc led and lower right side led. lights came back on. cx paid in full with card
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Alexandria, VA 22308
Lloyd B.
Job Details:
12/01/2022
"Cx complained the units timer was wonky. Inspected the unit and found when trying to select a setting, it jumps counter clockwise. Unit needs new timer. Explained to cx if the new one does it then thats just the nature of the beast; ordrng 1 W11566735 (timer)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Herndon, VA 20170
Richard B.
Job Details:
12/01/2022
"CX complant. Washer dosent work. Installed motor and capaciter from last diagnosis and tested unit. Unit still doing same thing. Grunts once and stops. Ordering lower harness . Further work needed, RB; ordrng 1 W11643701 (harness lower)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Carlisle, PA 17013
Andrew S.
Job Details:
12/01/2022
Per previous diag I was able to access and replace the valve and tub ring. i was unable to test unit due to being in the storage room of a RAC. Job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near West Springfield, VA 22152
Carl R.
Job Details:
12/01/2022
"Cx complaint is Broken or Missing Parts - FDBM - PRE-ID Door Dented/Scratched. Removed door from box and held the door against the old door, new door matches perfectly against the frame and handle aligned perfectly. Put new door and handle on freezer rails and heat treatment to door gasket. Unit working properly."
We serviced a
KITCHENAID FREEZER
Model KRFF300ESS01
Near North Bethesda, MD 20852
Roberto I.
Job Details:
12/01/2022
"Replaced parts, and also used a clamp (w488878) from v/s. Cycled icemaker, it filled ok and didn't leak.; ordrng 1 w488878 (clamp (RI van stock)), used 1 w488878 (clamp) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Harrisonburg, VA 22802
Danny R.
Job Details:
12/01/2022
i checked tohe fuses and elelemnt they aarent getting power . timer is making wierd noises and motor hums will need thwse parts; ordrng 1 279827 (motor) and 1 W10846428 (timer) and 1 WPW10117655 (push to start) and 1 WPW10476828 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Frederick, MD 21703
Ricardo S.
Job Details:
12/01/2022
Replaced freezer door.. unit tested and dispenser working ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Silver Spring, MD 20902
Roberto I.
Job Details:
12/01/2022
"CX complaint no wash, upper rack broken. Ran test mode, found 4-3 and 7-1 errors. The wash notor didn't run. Confirmed 120V supplied by the control to the rmotor. Confirmed broken adjuster on upper rack. Ordering sump/motor assy W11087376 and adjuster kit W10712395. Return visit 12/12/22; ordrng 1 W11087376 (sump/motor assy) and 1 W10712395 (adjuster kit)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Sterling, VA 20166
Richard B.
Job Details:
12/01/2022
"wp8286642 CX complant. Fridge continues to make noise on occassion , Inspected unit and could not replicate noise, Found cardboard touching components on bottom of unit and could cause buzzing noise. Isolated components with foam wedges to seperate cardboard from metal rails on bottom of fridge. Cycled power to unit and compressor kicked on and for now no buzzing noises On phone with techline for second time previous number CX advised he will moniter to see if sound returns . Got through with techline , Reported findings. Job completed. RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Little River, SC 29566
Jason T.
Job Details:
12/01/2022
"Installed ice door motor, verified all unit functions for proper operation...working as designed."
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Brandy Station, VA 22714
Robert W.
Job Details:
12/01/2022
CX Complaint is the unit is not heating. Inspected unit and found unit is getting good power unit starts just not heating. Found element testing open. Ordering Element and TCO.; ordrng 1 WP3387747 (Heater) and 1 280148 (TCO)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near New Castle, DE 19720
Andrew W.
Job Details:
12/01/2022
"Per prior tech and sticky note, arrived to unit and called WPTL. checked for error codes before testing and found F7E7 motor not reaching target RPM. Called WPTL and spoke to Bruce SR#7735178022. Per WPTL cleared error code and tested unit manually and automatically. error code did not reoccur and unit completed tests without issue. Per WPTL checked wire harness at actuator and drain pump and did find the cover for the drain pump at the connector broken off but wires were still intact on connection. per WPTL lower harness should be replaced. Gearcase, motor, belt, and actuator were not recommended at this time but will use on return visit in case there is still an issue after replacing lower harness. cannot reschedule due to 0 stock in UM.; ordrng 1 W11545744 (lower harness)"
We serviced a
UNKNOWN HOOD
Model WVU37UC0FS1
Near Haymarket, VA 20169
Daniel J.
Job Details:
12/01/2022
lights not working removed cover panel found connectors not connect going to right side led plugged in tested both lights now working
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW5
Near Waynesboro, VA 22980
Danny R.
Job Details:
12/01/2022
unit was replaced no longer here to long to fix
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Clarksburg, MD 20871
Ricardo S.
Job Details:
12/01/2022
New home.. the stove missing the middle burner.. order part; ordrng 1 w11475513 (burner middle)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Mineral, VA 23117
Eric F.
Job Details:
12/01/2022
Confirmed cx complaint unit not advancing cycles. Found cold water valve not actuating. Ordering valve.; ordrng 1 W11210463 (valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Waynesboro, VA 22980
Danny R.
Job Details:
12/01/2022
unit checks ok nothing wrong with you checks ok;
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Bowie, MD 20720
Shawn D.
Job Details:
12/01/2022
"cx complaint unit is leaking under unit in front might be coming from the back he said. inspected unit freezer no ice build, inspected frodge found water/ice build up on floor. pulled unit out and found drain is clogged and could be causing the leak out the front middle bottom. cleared drain tube removed ice/water in fridge sectoin cleared condenser and told cx to keep an eye on unit incase still leaking. unit is good"
We serviced a
WHIRLPOOL HOOD
Model KIRD801XSS3
Near Elkton, MD 21921
Alexander W.
Job Details:
12/01/2022
Cx stated unit not working at all cx wanted to try a switch they had supplied switch not issue issue is with fan switch module now power to switch. Switch is NLA cx paid 120 by check
We serviced a
KITCHENAID COOKTOP
Model KFDC500JSS01
Near ,
Justin W.
Job Details:
12/01/2022
cx complaint front two burners simmer too high. cx explained that he can bring the front two burners to a boil and then put it on simmer and the water will remain boiling for a long period of time while back two burners stop boiling and will simmer within a minute almost. checked unit to find lp orifices installed. called techline spoke to Travis unit working as designed
We serviced a
WHIRLPOOL ICE MAKER
Model wrb322dmbm00
Near Aberdeen, MD 21001
Neil H.
Job Details:
12/01/2022
cx complaint ice maker will work than go days and weeks before making more while here ice maker started new ice maker needed $339.27 collected paid in full; ordrng 1 W10884390 (icemaker)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near North East, MD 21901
Alexander W.
Job Details:
12/01/2022
Cx stated long fill or no fill. Inspected tested and verified cx complaint found capacitor defective leaking oil ordering capacitor and sched for Tuesday the 13th; ordrng 1 W11395618 (Capacitor)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204GPS1
Near Gloucester, VA 23061
Justin W.
Job Details:
12/01/2022
arrived to find incorrect model number. advised cx to call lowes contract and have us dispatched under correct mod serial. cx agreed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Littlestown, PA 17340
Sal R.
Job Details:
12/01/2022
CX complaint was that the FC LED was out. I found that the LED failed. I replaced the FC LED and unit test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Rixeyville, VA 22737
Robert W.
Job Details:
12/01/2022
Cx complaint is the unit isnt making ice. Inspected unit and found unit is getting good power water flow is good IM not error codes IM will harvest just wont fill found tube frozen fixed the air bleed in IM and unit is working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Reva, VA 22735
Robert W.
Job Details:
12/01/2022
CX Complaint is the unit isnt washing. Inspected unit and found error codes for motor and heater. unit wont wash and heater not coming on. ORdering control and sump.; ordrng 1 W10906426 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Chantilly, VA 20152
Daniel J.
Job Details:
12/01/2022
unit not producing ice test 46 e5 error test 56 passed test 36 fan motor stayed the same test 57 passed thermistor and heater test 01 passed no blockage on evap ordering fan ice maker and valve ran filll test no water enter; ordrng 1 W10846539 (fan) and 1 W11482383 (dual valve) and 1 W11579560 (icemaker) and 1 W11087201 (heater)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Mineral, VA 23117
Eric F.
Job Details:
12/01/2022
Confirmed cx complaint unit not advancing cycles. Found cold water valve not actuating. Ordering valve.; ordrng 1 W11210463 (valve)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Staunton, VA 24401
Danny R.
Job Details:
12/01/2022
cant get to unit; schdld next appmnt for 12/2 FRI !