We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Springfield, VA 22152
Lloyd B.
Job Details: 10/19/2022
Cx has a unit that needed the upgraded heater. Installed new element and the unit shall heat and not leak. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Great Mills, MD 20634
Robert A.
Job Details: 10/19/2022
"Cx complaint that the unit is not reaching temp but flashing a 'F3' error code. I inspected the unit and confirmed the complaint. I preheated the unit to 350 degrees, about 2 min later the 'F3' code flashed and it constantly beeped. I checked the ohms reading for the sensor and it was good (1.22K ohms). I replaced the sensor because the connector was a little more loose than normal. I preheated again, same thing. I checked the harness to the control and found the wire being pinched against the frame. I repaired the wire and tested the unit twice for the cx. It preheated to 350 degrees, then 400 degrees as well. The unit is now working as designed."
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW
Near Springfield, VA 22153
Lloyd B.
Job Details: 10/19/2022
Cx complained the unit did not operate. Inspected the unit and found that it hums 3 times before going to done. Spun the tub by hand and there was a noise. Lifted the unit and the pulley was loose. Tightened the bolt and tested and it now operates as designed. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Earlysville, VA 22936
Kyle A.
Job Details: 10/19/2022
Updated heater as per service notice. Found unit had been leaking and has rotted out the support board underneath. Took pictures but unit now operates as designed.
We serviced a
KITCHENAID RANGE
Model KSIB900ESS1
Near Murrells Inlet, SC 29576
Jason T.
Job Details: 10/19/2022
"Installed control-panel, verified all unit functions for proper operation...working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Alexandria, VA 22310
Lloyd B.
Job Details: 10/19/2022
"Cx complained the unit did not drain. inspected the unit and found the drain pump was hot andn ot spinning. installed new drain pump and tested and it now fills, washes and drains with no leaks. Job complete"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Avenue, MD 20609
Robert A.
Job Details: 10/19/2022
"Cx complaint that the unit is not drying at all. I inspected the unit to confirm the complaint. I found the unit tumbles and heats fine, but has very poor airflow. I removed the duct line from the unit and the airflow was great. I reconnected the duct line and checked the exterior exit of the line and there was no air coming out at all. The house needs the duct line cleared for optimal drying. The unit is working as designed the home's duct line being clogged is the issue."
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Chesterfield, VA 23838
John P.
Job Details: 10/19/2022
"CX complaint unit shaking found unit with only f5e2 error code, tested unit with nothing in it no abnormal vibrations, did find once putting clothes in unit and unit would spin could feel vibrations being transferred through floor causing unit to shake, advised CX since unit is on 2nd floor may want to add plywood under unit to better disperse weight to help with vibrations. Can feel and see dryer shacking when unit is in spin with clothes."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Bel Air, MD 21014
Neil H.
Job Details: 10/19/2022
cx complaint unit not draining cx on well water and he mentioned pressure issues with the water i tested unit low fill error was present but unit filling now but over time of a cycle where unit fills drains pressure goes down and causing filling/cycling issues. plumber would be needed if happens again due to pressure and causing washer issue.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Bel Air, MD 21014
Neil H.
Job Details: 10/19/2022
cx complaint unit not draining cx on well water and he mentioned pressure issues with the water i tested unit low fill error was present but unit filling now but over time of a cycle where unit fills drains pressure goes down and causing filling/cycling issues. plumber would be needed if happens again due to pressure and causing washer issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Middletown, DE 19709
Frederick R.
Job Details: 10/19/2022
CX complaint is intermittent frost in FC and FC handle loose. Inspected and found no frost in FC. CX says it only happenes occassionally. Explained to CX the proper way to open FC from center of handle to avoid door not closing properly. Allso tightened all handles on unit. Working as designed. Job is complete
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Dover, DE 19901
Frederick R.
Job Details: 10/19/2022
"CX complaint is lid wont close. Replaced lid, both hinges and strike per prior diagnosis. Unit is now repaired and is functioning properly. Job is complete"
We serviced a
KITCHENAID O.T.R MICROWAVE
Model KMHS120ESS11
Near Baldwin, MD 21013
Neil H.
Job Details: 10/19/2022
replaced the blower unit checked good no noise
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Kingsville, MD 21087
Neil H.
Job Details: 10/19/2022
replaced ice maker and tested the found prior ice maker was over filled frozen in the i/m the new one cycled/twisted and filled normal.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near Littlestown, PA 17340
Sal R.
Job Details: 10/19/2022
"Per the previouse tech, I was able to access and replac ethe Heating element due to Technical Service Pointer #: W11540964 . I also replaced the sump & motor due to damage form the Element leak. UNit test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Milford, DE 19963
Frederick R.
Job Details: 10/19/2022
CX complaint is DW not washing dishes. Replaced pump/motor from prior diagnosis. Tested unit after repair and it is now working properly. No leaks. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Myrtle Beach, SC 29572
Jason T.
Job Details: 10/19/2022
"Cx complaint, not cooling-freezing properly, found unit temps at 6 degrees in the freezer, 36 degrees in the fridge, verified a full frost pattern on the evaporator. Ran factory test to verify all unit functions, set unit to an 8hr defrost, verified proper air flow, cooling-freezing, unit is working as designed."
We serviced a
KITCHENAID RANGE
Model KFDC506JSS01
Near Vienna, VA 22181
Jason A.
Job Details: 10/19/2022
CX complaint RANGE COOKTOP FL & FR cooktop burners doesnt light. Found spark is arcing to the sides of burner bases. Align & Adjust burner bases. Test ALL cooktop burners ignite within 1-2 sparks > JJ
We serviced a
JENNAIR REFRIGERATOR
Model JF36NXFXDE00
Near Ashburn, VA 20147
Ezra M.
Job Details: 10/19/2022
installed ice maker. cycled normally.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Aldie, VA 20105
Ezra M.
Job Details: 10/19/2022
"frost in freezer. bottom of door gasket has small section not sealing. used heat gun to reshape gasket, removed ice and frost blocking rail, door sealing properly"
We serviced a
KITCHENAID O.T.R MICROWAVE
Model KMHC319ESS5
Near Fairfax, VA 22031
Jason A.
Job Details: 10/19/2022
CX complaint OTR MW doesnt extract fumes. Test no errors & fans run. Checked installation & configuration & damperopens > JJ
We serviced a
WHIRLPOOL MICROWAVE
Model KMBP100ESS20
Near Aldie, VA 20105
Ezra M.
Job Details: 10/19/2022
"no interior light.found lamp failed. replaced lamp, light working properly"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Vienna, VA 22180
Jason A.
Job Details: 10/19/2022
Replaced DW htr element per TSP W11540964 & S17304. Ran test wash before pushing DW back into cabinet. Start NORMAL cycle. Unit is advancing. NO LEAKS > JJ
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Milford, DE 19963
Andrew W.
Job Details: 10/19/2022
Arrived to cx address for complaint of the washer leaking water. cx met at the door and stated the unit was working after repair. job complete
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Damascus, MD 20872
Ricardo S.
Job Details: 10/19/2022
"Replaced parts, unit tested ok.."
We serviced a
WHIRLPOOL FREEZER
Model WZC5116LW0
Near Clarksburg, MD 20871
Ricardo S.
Job Details: 10/19/2022
"Cx complains about freezer door not closing properly, inspected unit and found condensation in front of light, installers never removed plastic shipping clips and that is why door does not close all the way and was leaking air."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Huntingtown, MD 20639
David J.
Job Details: 10/19/2022
CX complaint LED light was flickering and dimming the whole unit. Arrive to unit and inspected and found complaint. Found one LED underneath icemaker was dim removed and replaced with new LED module. Lights are all now bright and working properly. Call Techline to document the findings. Unit is now working as designed. Job complete. Used old sr#
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Charlottesville, VA 22911
Kyle A.
Job Details: 10/19/2022
Cx complaint of freezer not sealing properly. Did confirm and found gap in between liner and case at lower left of the freezer door. Filled gap with silicone and adjusted the doors. Unit now seals as designed.; used 1 8201711 (Silicone) from stock
We serviced a
JENN-AIR COOKTOP
Model JGD3430BS00
Near Fairfax, VA 22030
Richard B.
Job Details: 10/19/2022
"CXZ complant. Burner dosent adjust , Prior diagnosis found manifold and regulator is needed. Installed both parts and tested unit. Unit is working as designed, Job completed, RB"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Dumfries, VA 22026
Robert W.
Job Details: 10/19/2022
Replaced interlock kit unit is working properly.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Haymarket, VA 20169
Daniel J.
Job Details: 10/19/2022
per notes installed console tested heating in oven after and was able to stop unit working
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM2
Near Richmond, VA 23227
Jonathon C.
Job Details: 10/19/2022
"cx complaint, dispenser not dispensing. replaced parts per prior diag. tested unit, unit working as designed. job is complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Fairfax Station, VA 22039
Demonte S.
Job Details: 10/19/2022
"Inspected the unit. Found that the cx is saying that the Freezer has Iced up again. Checked the Freezer Section, found that the Evaporator is Iced Over half way. Checked the Thermistor. I'm getting 7.9 K Ohms. Ran Service Diagnostics Test on the unit to make sure Heater is activating. Ran Service Test 5 - Heater Element Test. Heater is activating. Installed new Thermistor. Unit is starting to Cool. Unit is working as Designed. Cx paid by Card. Cx is paid in full. If the cx calls back we will need to a Drain and Full on the Compressor. Parts that we will need is Drier = Wpw10143759 & Coupler = W11506635. Don't go without parts."
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LM1
Near Haymarket, VA 20169
Daniel J.
Job Details: 10/19/2022
dishwasher door handle not seated flush and loose on right side removed realigned handle and seated so it was flush and seating securely agaisnt panel
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LM1
Near Haymarket, VA 20169
Daniel J.
Job Details: 10/19/2022
dishwasher door handle not seated flush and loose on right side removed realigned handle and seated so it was flush and seating securely agaisnt panel
We serviced a
WHIRLPOOL DISHWASHER
Model WDF518SAHM
Near Washington, DC 20002
Marc M.
Job Details: 10/19/2022
"cx complaint unit leaking. inspected unit and foud no signs of water at the inlet valve or any of the drain oriented components. during pumpping found no leaking at sump or door seal. drain unit fully and again no leak under cabinet/sink area. unit appears to be operating as normal. no leaks, pics taken."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Alexandria, VA 22315
Lloyd B.
Job Details: 10/19/2022
Cx has a unit that needed the upgraded element. Installed new heater and the unit shall heat and not leak. Job complete
We serviced a
FORD VAN
Model BC117
Near Chester, VA 23836
Chris B.
Job Details: 10/19/2022
swapped both front tires
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near Richmond, VA 23238
Joseph D.
Job Details: 10/19/2022
"cx complaint unit squeeking, confirmed complaint, installed repair kid, unit working properly. noted timer making grinding noise, but working properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Washington, DC 20002
Marc M.
Job Details: 10/19/2022
cx complaint unit showing error code H02. inspected unit and found that the display described by cx as error code is in fact the interval of hours of 'delay start'. set unti to 0 hours delay start and unit now checks good.
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LZ1
Near Fredericksburg, VA 22407
Thomas B.
Job Details: 10/19/2022
Spoke with lauren in office and Store RTM after 21 days this unit has been removed from store.
We serviced a
MAYTAG DRYER
Model MED5630HC
Near Gloucester, VA 23061
Lucas R.
Job Details: 10/19/2022
"upon arrival cx advised unit was working, does not need service."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Fredericksburg, VA 22401
Thomas B.
Job Details: 10/19/2022
Unable to locate talked to RTM as I was leaving store informed me they started getting rid of units on Monday Oct 17th and cleared out all old units anything over 21 days
We serviced a
AMANA RANGE
Model ACR4303MFS7
Near Tappahannock, VA 22560
Lucas R.
Job Details: 10/19/2022
"cx complaint burner not working, checked unit found L1 harness connection unseated from LF infinite switch, reseated, tested, unit working as designed."
We serviced a
AMANA RANGE
Model ACR4303MFS
Near Fredericksburg, VA 22407
Thomas B.
Job Details: 10/19/2022
Spoke with lauren in office and Store RTM after 21 days this unit has been removed from store.
We serviced a
WHIRLPOOL DRYER
Model WED6620HW2
Near Laurel, MD 20723
Dustin F.
Job Details: 10/19/2022
"CX complaint: Dryer starting to sound different then it used to.Inspected unit, ran 3 cycles and everything seems to check out. no irratic sounds or movement. unit operates as intended."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW
Near Fredericksburg, VA 22401
Thomas B.
Job Details: 10/19/2022
Unable to locate talked to RTM as I was leaving store informed me they started getting rid of units on Monday Oct 17th and cleared out all old units anything over 21 days
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBLC36FTS04
Near Sykesville, MD 21784
Robert L.
Job Details: 10/19/2022
"isntalled control kit per previous, tested all ops ok collected $120 visa"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Fredericksburg, VA 22407
Thomas B.
Job Details: 10/19/2022
Spoke with lauren in office and Store RTM after 21 days this unit has been removed from store.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Sykesville, MD 21784
Robert L.
Job Details: 10/19/2022
"cx complaint squeaking in spin, cx had no recordings, found no erros, ran diagnostics, no noises, inspected cam and belt, cam had ring marks as if slipping, old cam had odd waves of color and very shiny, replaced cam and belt, new belt much tighter, recalibrated and tested on drain and spin, no noises, cx to record any further issues, possible transmission issue if sound returns"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Linthicum Heights, MD 21090
Dustin F.
Job Details: 10/19/2022
"Replaced All Parts ordered from previous tech, aligned doors, tested unit. Unit opperating as intended."
We serviced a
JENNAIR MICROWAVE
Model JMW3430DS02
Near Mount Airy, MD 21771
Robert L.
Job Details: 10/19/2022
"installed console per previous, tested all ops ok"
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near ,
Lucas R.
Job Details: 10/19/2022
"replaced rf switch, element good at 21 ohms from switch, tested, unit working as designed."
We serviced a
WHIRLPOOL FREEZER
Model WRS321SDHZ08
Near Fairfield, PA 17320
Bernard M.
Job Details: 10/19/2022
"Defrosted and replaced all parts, ran test 13 and found the defrost heater came on, fan runs and evap developed good frost pattern. Unit checks good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Sparrows Point, MD 21219
Alexander D.
Job Details: 10/19/2022
replaced fill tube heater. tested unit. unit is now working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Glen Burnie, MD 21061
Eric W.
Job Details: 10/19/2022
removed evap cover and no frost only moistue on evap cut into system and very very little in unit filled unit wi9th 140 psi of nitrogen and checled all conections woth soapy water no leaks found waited 20m min and no change on gages filled unit and checking for frost pattern unit is making good pattern and starting to cool cx will watch unit
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Conway, SC
Jason T.
Job Details: 10/19/2022
"Installed outer door panel, verified all unit functions...working as designed."
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Elkton, MD 21921
Alexander W.
Job Details: 10/19/2022
Cx stated unit making loud noise during operation
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Lovettsville, VA 20180
Ricky E.
Job Details: 10/19/2022
"installed part, unit cks ok.."
We serviced a
WHIRLPOOL RANGE- ELEC - W/
Model WOC75EC0HV01
Near ,
Frederick R.
Job Details: 10/19/2022
CX complaint is unit nio sound. Replaced consolke and retested and the unit is now working properly. Job is complete
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Williamsburg, VA 23188
Justin W.
Job Details: 10/19/2022
cx complaint unit not washing properly. checked unit to find pressure hose kinked at back of unit. removed kink and tested unit working as design.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Elkton, MD 21921
Alexander W.
Job Details: 10/19/2022
Called tech line talked to Travis still cannot verify where leak is coming from instructed to give cx file number and have them reach out to customer care.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Poolesville, MD 20837
Justin S.
Job Details: 10/19/2022
the ujnit was still off when i arrived. flushed the system 3 times and replaced the valve and coupler. vacuummed the system down and filled to weight. ran test 4 and step 1 pressures equilized to 50psi quickly. step 4 low side pressure is 10psi and high side pressure is 150psi. step 5 low side pressure is 7psi and high side pressure is 165psi. the unit is cooling good. the unti si now good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Bowie, MD 20721
Shane B.
Job Details: 10/19/2022
installed ordered ice maker. found fill tube clogged with ice. cleared fill tube. restored power and cycled IM. ran fill test and IM filled. unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Stafford, VA 22554
Eric F.
Job Details: 10/19/2022
"Installed parts, tested unit, unit working as designed."
We serviced a
MAYTAG DRYER
Model MEDE500VW1
Near Laurel, MD 20723
Dustin F.
Job Details: 10/19/2022
"WEnt over OOW pricing with CX, CX wants to replace the unit rather then have me look at it. no work done."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Fairfax, VA 22031
Jason A.
Job Details: 10/19/2022
CX complaint FRIGE not cooling. Replaced compressor runs & couplers & install dryer. Check for leaks & Ran vac for 10 minutes. Filled 1.8 OZ Unit temps begning to drop > JJ
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Fairfax, VA 22031
Jason A.
Job Details: 10/19/2022
CX complaint FRIGE not cooling. Replaced compressor runs & couplers & install dryer. Check for leaks & Ran vac for 10 minutes. Filled 1.8 OZ Unit temps begning to drop > JJ
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Manheim, PA 17545
Justin L.
Job Details: 10/19/2022
as per previous visit was able to access unit and replace parts. Calibrated and tested unit and unit now operates as designed no further work needed
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Severna Park, MD 21146
Eric W.
Job Details: 10/19/2022
cx complant of unit not cooling after 2 days got here and found shreader not installed in unit isloated the cabnet and put nitrogen in unit to 140 psi and sopy water alll conection to make sure there was no leaks at welds waited 30 min and unit has lost almost 2 lb in that time called tec line to report findings
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Severna Park, MD 21146
Eric W.
Job Details: 10/19/2022
cx complant of unit not cooling after 2 days got here and found shreader not installed in unit isloated the cabnet and put nitrogen in unit to 140 psi and sopy water alll conection to make sure there was no leaks at welds waited 30 min and unit has lost almost 2 lb in that time called tec line to report findings
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHW0
Near Hanover, PA 17331
Drew B.
Job Details: 10/19/2022
replaced sump and foudn consoel wasnt correct but foudn bad connection secured and now operates
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV02
Near Pasadena, MD 21122
Eric W.
Job Details: 10/19/2022
installed new harness cx said the icemaker stoped making ice sisnce last visit ice maer will fill but will not cycle retested the valve and still getting volts called tec line and went threw unit with them he is sending it up the chain
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV02
Near Pasadena, MD 21122
Eric W.
Job Details: 10/19/2022
installed new harness cx said the icemaker stoped making ice sisnce last visit ice maer will fill but will not cycle retested the valve and still getting volts called tec line and went threw unit with them he is sending it up the chain
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Milton, DE 19968
Michael E.
Job Details: 10/19/2022
CX complaint: leaking from RC. Tested and verified complaint. I found drip pan under RC evap holding water. Drain tube in back had a piece of foam in it but was otherwise clear. Fishing with a small drain snake and plastic zip tie i could not get the clog dislodged. The clog is in the horizontal portion of drain and i could not get snakes to the clog. Called WPTL SR Unit is unrepairable. Job is complete
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Newport News, VA 23607
Carl A.
Job Details: 10/19/2022
"cx complaint of unit not sitting level in cabinet, checked unit to find no error codes at this time,found front suspention rod sagging ,replaced all suspention rods calibrated unit was unable to fully tested unit as it was missing fill hoses and drain line"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC2
Near Yorktown, VA 23693
Carl A.
Job Details: 10/19/2022
"cx complaint of unit not spinning and not filling with waeter,ran unit in diag mode and maulae tested to find cold water valve failer and looked on the under side to find gear case leaking oil break down as follows 1/w1165546,1/W10752187,1/W11393685,1/W10752283service call brewak down as follows service called 120.00parts 471.52shipping 15.00labor 200.00sub total 806.52tax 28.29grand total 834.81deposit 120.00cx will call if moving forward with repairs"
We serviced a
WHIRLPOOL DRYER
Model MED6230HW2
Near Rising Sun, MD 21911
Alexander W.
Job Details: 10/19/2022
"Cx stated unit will not start inspected tested and verified cx complaint. Found wall outlet only putting out 120VAC at L1, L2 has zero voltage. Cx to have electrical checked out if problem still persists to call us back."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW0
Near Rockville, VA 23146
Jerod R.
Job Details: 10/19/2022
"tested unit found unit had bad timer, not advancing, replaced timer and tested unit is now fully functional and working as designed"
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Hanover, PA 17331
Drew B.
Job Details: 10/19/2022
cx complaint that unit is in need of the latch on the inside of the door. i found the part needed is pre id is correct replaced now works checks good
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Ashland, VA 23005
Jerod R.
Job Details: 10/19/2022
"tested unit found unit is functioning as designed , tested unit in all aspects unit is working"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Rockville, MD 20852
Roberto I.
Job Details: 10/19/2022
"CX complaint not dry the dishes.Ran diag, no errors. Ran a test cycle, the unit washed,drained ok and the element turned on at the end. Inspected wiring and confirmed 120V received by the heater. I was unable to replicate any issue."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Gettysburg, PA 17325
Bernard M.
Job Details: 10/19/2022
Cx complaint the RC section isn't cool. Inspected unit and found ice build up at the bottom of FC evap cover. Removed cover and found the drain clogged causing ice to form around the bottom of evap and through ducts in RC. Defrosted drain and water went through into pan. Also added adhesive(482338) to gaps at the bottom left and right corners of the liner. Restored power and evap developed frost pattern with fan running and air flowing through RC. INstructed cx wait 24 hrs before placing products in unit. Unit checks good
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW1
Near Yorktown, VA 23693
Carl A.
Job Details: 10/19/2022
"cx complaint of unit displaying LF,checked unit to find the following error codes F8E1,F6E1,F0E1,called techline spoke with Rob was advise to have cx run clean cycle unit may needed water valves as they are not failing at this time
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Goldsboro, PA 17319
Andrew S.
Job Details: 10/19/2022
Cx complaint is that the unit will fill with water but is not spraying. Upon arrival I found an F7E1. I then ran the diag test aand found that the sump is getting 120v but not spraying. I was able to access and replace the sump assembly. I then tested the unit and it is now functioning as intended without any leaks. Job complete.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Denton, MD 21629
Andrew W.
Job Details: 10/18/2022
"Per prior tech's diagnosis, replaced gear case, splutch, and drain pump hose. cannot test unit since there is no hook up. unit is working as designed. job complete"
We serviced a
KITCHENAID RANGE
Model KFDC558JSS01
Near Virginia Beach, VA 23456
Austin D.
Job Details: 10/18/2022
came out to resolve the issue. disassembled the unit as needed. repalced all parts and put the unit back together. unit is running as designed.
We serviced a
WHIRLPOOL OVEN
Model JES8750AAB
Near Frederick, MD 21701
Marc M.
Job Details: 10/18/2022
"cx complaint heating both the boril and bake elements during cycle. inspected unit and found that the broil relay is closing while unit is in bake cycle. unti shows f1e1 error as well. control/clock failure, stuck relay leaving broil element circuit closed and overheating compartment. quoted cx for repair and cx does not want to proceed. collected only for service call."
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WML55011HS07
Near Fairfax Station, VA 22039
Richard B.
Job Details: 10/18/2022
"CX complant, Microwavr buttons dont work. Inspected unit and found all number buttons dont respond to touch. All connections fully seated, Changed control panel UI and cycled power , Unit working as designed. Job completed, RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Hanover, PA 17331
Bernard M.
Job Details: 10/18/2022
"Cx complaint unit doesn't dispense ice. Attempted to dispense ice and motor turns but no ice comes out from door. Inspected unit and found ice build on botom of bin. Also found ice keeping the separator open allowing air to enter and partially melt and refreeze ice. Removed all ice from bin and separator, now crushed and cubed ice dispense from door and no ice is getting stuck in separator. Unit checks good"
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Knoxville, MD 21758
Ricky E.
Job Details: 10/18/2022
"installed part, unit cks ok..."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Queenstown, MD 21658
Andrew W.
Job Details: 10/18/2022
"Per prior diagnosis with WPTL, replaced UI and ice maker. tested unit and did not see any leaking. unit is working as designed. job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Queenstown, MD 21658
Andrew W.
Job Details: 10/18/2022
"Per prior diagnosis with WPTL, replaced UI and ice maker. tested unit and did not see any leaking. unit is working as designed. job complete"
We serviced a
WHIRLPOOL STACKABLE
Model WET4024HW0
Near Carlisle, PA 17013
Fred G.
Job Details: 10/18/2022
cx complaint unit leaks water when it drains. inspected unit and found both the washer and dryer do work. found drain hose was 4 feet down stand pipe. stand pipe was backing up due to the hose being so far down. fixed hose so its only 4 1/2 inches down. tested unit and found unit now checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Queen Anne, MD 21657
Andrew W.
Job Details: 10/18/2022
"Cx complaint is unit still frosting in the fc. inspected and verified complaint. found heavy frosting again. cx stated the door was tough to close. this was due to ice build up. re sealed gasket last visit but some spots still let in warm air. started by removing all ice. cleared ice from evap fan and drawers. checked rail slides and they weren't closing snup. reset the button at the end of the bracket and tested with the door off and the rail pulled snug and smoothly. put everything back together and tested with door on and also had cx test to feel the difference. unit door is now snug and shuts on its own properly. no issue with the gasket, nice tight seal all the way around. unit is working as designed. job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Queen Anne, MD 21657
Andrew W.
Job Details: 10/18/2022
"Cx complaint is unit still frosting in the fc. inspected and verified complaint. found heavy frosting again. cx stated the door was tough to close. this was due to ice build up. re sealed gasket last visit but some spots still let in warm air. started by removing all ice. cleared ice from evap fan and drawers. checked rail slides and they weren't closing snup. reset the button at the end of the bracket and tested with the door off and the rail pulled snug and smoothly. put everything back together and tested with door on and also had cx test to feel the difference. unit door is now snug and shuts on its own properly. no issue with the gasket, nice tight seal all the way around. unit is working as designed. job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZHV00
Near Newport News, VA 23602
Lucas R.
Job Details: 10/18/2022
"replaced compressor and drier, replaced evap, vacuumed and charged, advised cx to monitor, unit working as designed."
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS2
Near Frederick, MD 21702
Ricardo S.
Job Details: 10/18/2022
"Cx complains that the oven works one time only, inspected unit, no spark on ignitors, cks conneciton on spark module, found a bad resistor.. replaced part, unit tested and oven heating ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Hanover, PA 17331
Bernard M.
Job Details: 10/18/2022
"Applied mastic around grommets of compressor, ran test 5 and can no longer hear buzzing noise from compressor. Unit checks good"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH08
Near Cordova, MD 21625
Andrew W.
Job Details: 10/18/2022
Cx complaint is water leaking from the ice maker. tested and verified complaint. cx recently had the ice maker installed from the delivery team that brought the unit. the fill tube was pressed right up against the full cache for the ice maker and spilling out over the side of the tray and into the freezer. fill tube became frozen and blocked as a result. cleared the fill tube of ice and tested the ice maker and got very low water flow. checked the water line coming in and saw heavy build up in the line. line was 20+ years old according to cx. informed cx to have the water line in replaced and the water would flow correctly to allow the ice maker to work properly. unit is otherwise working as designed. job complete