Service History 773 - VIA Appliance

We serviced a

MAYTAG WASHER

Model MHW5500FC1

Near Marriottsville, MD 21104

Brian R.

Job Details: 12/01/2022

replaced part ordered and tested and checked unit. was able to go through all settings and start a load and run all functions. unit checks. job complete.

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near ,

Brian R.

Job Details: 12/01/2022

replaced belt and tested unit. unit now checks. job complete.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Herndon, VA 20170

Richard B.

Job Details: 12/01/2022

"CX complant. Washe rnot working right. Prior diagnosis found unit needs control , Installed control and calibrated unit twice , Unit working as designed , Job completed, RB; ordrng 1 looklook (look look)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM04

Near Severna Park, MD 21146

Alexander D.

Job Details: 12/01/2022

"cx complaint rc light is dim and water dispensing slowly and icemaker not working intermittently. seems icemaker issue is because of low water pressure, ice container full of almost normal sized cubes. cx mentioned they get tiny cubes sometimes. noticed filter needs changed and cx had a new one. replaced filter and that seemed to help water flow a little but still slow coming out of dispenser. checked water supply. turned shutoff valve off to disconnect water supply and when i turned it back on i have no water coming out now. seems water flow issue is in shutoff valve. replaced rc led, light working properly now, and advised cx to call plumber to correct water supply and call back if its still slow coming out of dispenser. quoted 338.53, paid in full with c/c."

We serviced a

AMANA DRYER

Model NGD4655EW

Near Columbia, PA 17512

Drew B.

Job Details: 12/01/2022

cx complaint that unit is not heating but running i found proper power and open the tco kit was aopen was able to replace and test full heat operations now

We serviced a

KITCHENAID RANGE

Model KDRS467VSS04

Near Alexandria, VA 22309

Lloyd B.

Job Details: 12/01/2022

"Cx complained the unit would spark when other burners were lit and of a stuck key error. Installed new manifold, ui membrane, spark module and ignitor and tested and the unit works as designed. Job complete"

We serviced a

KITCHENAID DISHWASHER

Model KUDM25SHWH1

Near Finksburg, MD 21048

Brian R.

Job Details: 12/01/2022

cx not home. was early but called him anyways. he said he never confermed today and away and will need to reschedule. he said he will call office when he gets back.; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Hanover, VA 23069

Thomas B.

Job Details: 12/01/2022

Cx complaint unit is not working properly inspected unit found ice maker not working removed and replaced the ice maker tested unit now functions normally

We serviced a

WHIRLPOOL HOOD

Model WVW53UC6LS0

Near Haymarket, VA 20169

Daniel J.

Job Details: 12/01/2022

vibrations when spinning removed found fan blades broken and shaft able to wobble replaced tested sounds and spin normal

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Raccoon Ford, VA 22701

Robert W.

Job Details: 12/01/2022

"CX Complaint is the unit is making noise during agitation cycle. Inspected unti and found unit is making noise on back spin during agitation, Called techline SR#7735177359 techline said to check rotor and slide make sure everything is seatted properly. The rotor screw will not come off gearcase broke two bits trying to remove screw. unit will need gearcase, rotor, stator, clutch and screws; ordrng 1 W11449841 (Gearcase) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 6 W11027980 (Screws)s and 1 W10734521 (Slider) and 1 W11260238 (Rotor) and 1 Look (Look)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Warrenton, VA 20187

Daniel J.

Job Details: 12/01/2022

installed new dispesner customer informed me unit still has bubbles at end of cycle replaced dispenser ran empty no bubbles added rinse aid and ran diag bubbles in tub informed customer to try to dilute rinse aid as its causing bubbles

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS04

Near Midlothian, VA 23112

John P.

Job Details: 12/01/2022

CX complaint unit not working and displaying f8e0 confirm CX complaint verify bad fan replaced fan tested working as designed

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Columbia, MD 21044

Robert L.

Job Details: 12/01/2022

"installed ui and main control, unit was clear and cx treated area again while i was there,tested all ops ok"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Woodbridge, VA 22192

Carl R.

Job Details: 12/01/2022

"Cx complain is, Lid Not Latching - Top Load Washer. Cx is saying that the lid lock is not functioning properly. Inspection the unit for codes and found no fault codes. Put unit in quick wash and unit did nothing. Unit went to done. Looked underneath the washer and seen water type substance. See in pics. Ordering capacitor W11395618, gear caseW11449840, splutch W10721967, beltWPW10006384, actuator W11481722, wash plate W10902814, bolt W10752187.; ordrng 1 W11449840 (Gear case) and 1 W10721967 (Splutch) and 1 WPW10006384 (Belt) and 1 W11395618 (Capacitor) and 1 W11481722 (Actuator) and 1 W10902814 (Wash plate) and 1 W10752187 (Bolt)"

We serviced a

WHIRLPOOL OVEN

Model WFG505M0BS3

Near Lancaster, PA 17603

Justin L.

Job Details: 12/01/2022

Cx complaint outer glass shattered and knobs not lining up. Was able to access unit and found outer glass had shattered and the valve stems on the regulator were sticking and bending when trying to use cooktop. Contacted safety SR#7735132656 who gave Parts and Labor Auth#W153VE1WPL1. Ordering parts needed for repair and once in office will need to set return. Informed cx not to use oven until repair; ordrng 1 W11176456 (outer door) and 1 W11178521 (nameplate) and 1 W10538763 (manifold) and 1 WPW10339442 (knob) and 1 WPW10515454 (center burner head) and 1 WPW10183369 (center cap) and 1 W10856866 (socket) and 1 W10888179 (bulb) and 1 W11105139 (glass bracket) and 1 W11389703 (bracket)

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Mount Airy, MD 21771

Justin S.

Job Details: 12/01/2022

cx says there is water in the tub at the end of the quickwash cycle and only the quickwash cycle. no error codes in memory. control replaced 2 weeks ago for this issue. ran the diagnostic test and the unit is filling draining spinning and agitating. ran the manual test and same. checked the quick wash cycle and found the spin is turned off. turned the spin on and the cx wants to try a wash

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Aldie, VA 20105

Daniel J.

Job Details: 12/01/2022

tech support sr7735176563 f3 e1 error and also had a f8 e1 error occur no water entering ran diag no faults occured started quick wash towards the end f3 e1 error called tech line replaced pressure switch cleared drain checked pressure hose ran diag no leaks no errors

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Abbottstown, PA 17301

Sal R.

Job Details: 12/01/2022

"CX complaint in that unit is freezing food in the RC. I found that the evap coil has low to no frost pattern and that the Compressor is pulling less then 0.05 AMP's . Unit will need a sealed system reapir. I am ordering 1 compressor , 1 evap , 1 drier filter , and accoupling couplings for R600A unit. raturn has been set for 12/8 and will need to be 3 call counted due to sealed system and LOKRING required.; ordrng 1 W11580057 (compressor 16 @ tribs) and 1 W11504415 (coupling) and 1 W11504431 (coupling 56 @ tribs) and 1 W11506619 (coupling 31 @ tribs) and 1 W11546692 (evap coil 4 @ tribs) and 1 W11504449 (coupling 31@ tribs) and 1 W11506619 (coulping 31 @ tribs) and 1 W11109499 (filter drier 100 @ tribs) and 1 W11504433 (coulping 15@ tribs) and 1 W11504447 (coupling 36@ tribs) and 1 LOKRING (LOKRING) and 1 3callcount (3 call count) and 1 LOOK (LOOK)"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Hopewell, VA 23860

Chris B.

Job Details: 12/01/2022

rent a center stated the unit had been dropped down many steps and unit is longer repairable called tech line spoke with chris unit not repairble

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505EWH01

Near Annapolis, MD 21401

Dustin F.

Job Details: 12/01/2022

"CX complaint: No ice or waterInspected unit, confirmed no ice or water was being dispensed.DID not hear valve energizing. inspected unit further found the connector for the dual valve backed off. Resecurred connector and tested unit, unit now working as intended."

We serviced a

MAYTAG WASHER

Model MVWC416FW0

Near Mount Airy, MD 21771

Brian R.

Job Details: 12/01/2022

replaced parts ordered and recalibrated unit as well as ran auto test. unit now checks. job complete.

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Lancaster, PA 17603

Justin L.

Job Details: 12/01/2022

Cx complaint unit banging around. Was able to access unit and found unlevel. Was able to level unit and calibrate then test. Unit is now operating as designed no further work needed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near Centreville, VA 20120

Demonte S.

Job Details: 12/01/2022

"Installed the Harness Wire, Thermistor & Control Board. Tested the unit. Unit is starting to Cool. Unit is working as Designed."

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Brandy Station, VA 22714

Robert W.

Job Details: 12/01/2022

CX Complaint is the unit is not heating. Inspected unit and found unit is getting good power unit starts just not heating. Found element testing open. Ordering Element and TCO.; ordrng 1 WP3387747 (Heater) and 1 280148 (TCO)

We serviced a

WHIRLPOOL DRYER

Model WED95HEXW0

Near Lancaster, PA 17601

Justin L.

Job Details: 12/01/2022

Cx complaint unit squealing. Was able to access unit and found that the idler was seizing causing the belt to fray and the rollers were worn. Ordering parts for repair and setting return for Fri 12/9/22; ordrng 1 W10837240 (idler) and 1 4392067 (kit)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Hopewell, VA 23860

Chris B.

Job Details: 12/01/2022

called tech line spoke with andy CHECK voltageat outlet large spade to ground is 120v ac large spade to saMLL SPADE IS 120V ac AND SMALL SPADE TO GROUND IS 15V ac found revers polarity and voltage on nutruel cx need electrian

We serviced a

WHIRLPOOL OVEN

Model Kebs277swh04

Near Portsmouth, VA 23703

Zachery R.

Job Details: 12/01/2022

"upon arrival noticed unit is stacked and too low for oven dolley, informed cx of situation and that i would need a 2nd tech before i called office, office stated i would have to collect service call and additional $90.00 for 2nd tech. cx refused to pay."

We serviced a

WHIRLPOOL OVEN

Model Kebs277swh04

Near Portsmouth, VA 23703

Zachery R.

Job Details: 12/01/2022

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Forest Hill, MD 21050

Neil H.

Job Details: 12/01/2022

CX WAS TOLD BY WHIRLPOOL OVER THE PHONE UNIT WAS UNDER WARRANTY I EXPLAINED UNIT OVER 2 YEARS OLD AND OUT OF WARRANTY AND THE ADJUSTER SP DOESN'T RELATE TO THIS UNIT CX DECLINED AND WORK

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Annapolis, MD 21401

Dustin F.

Job Details: 12/01/2022

"CX complaint: Water Leaking on FloorInspected unit, found spilled oxy clean and detergent from cabinet above, with watermarks on floor under unit. Ran COmponent tests, tested cold,hot, liquid bleach, and fabricsoftener valves. When testing fabric softener valve especially, i found and took pictures of water splashing down from the top of tub ring to the floor below. Found SP#W11651001 and followed the instructions, confirmed all hose connections were solid along with the valve, i also filled the unit half full and drained to confirm the standing drain pipe didnt overflow. Ordering Tub Ring for return visit per SP W11651001. Charged CX for the part per TS. CX is paid in full; ordrng 1 W11590590 (Tub Ring)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Reading, PA 19609

Justin L.

Job Details: 12/01/2022

Cx stated that another company had been out yesterday and repaired unit. Turned us away at the door no further work needed

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Richmond, VA 23235

Joseph D.

Job Details: 12/01/2022

aligned door so it would shut properly and not swing shut. unit heating properly. air flow good. levelled unit

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Midlothian, VA 23114

Jerod R.

Job Details: 12/01/2022

"tested unit unit is not cycling properly , themistors are with in reason able range, control not allowing adjustment to 2 highest or highest setting , ordered new control; ordrng 1 W11594670 (control)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Mechanicsville, VA 23116

Thomas B.

Job Details: 12/01/2022

Cx complaint unit is not working properly inspected unit found f8e4 water in tray cleaned out tested and inspected for proper use unit now functions normally

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Ashland, VA 23005

Thomas B.

Job Details: 12/01/2022

Cx complaint unit is not working properly inspected unit found error F24 pressure sensor overfill. Verfied nothing in drain pump comes on and door locks without issue. Checked for debris in line all checks good needs pressure sensor. Tried to call and collect on this cx and it went to a international directory person who didn't know what I was talking about called office for guidance was told to move on until a service call can be collected or the 271.05 for the repair Do Not Order Parts until paid ; ordrng 1 W11044866 (switch-wl)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ04

Near Grasonville, MD 21638

Frederick R.

Job Details: 12/01/2022

"CX complaint is freezer no cool. Inspected/tested and found compressor was blazing hot with an amp draw of 0.43. Evap had frost pattern only on cap line coming in and bottom rung at time of inspection(heater was not on). RC is cool at 42deg. Ordering evaporator, compressor, coupler and UV drier. This will be a 3ct SS job. All parts and labor are CBE. CX paid the $120 SC fee by check#2833. All parts in stock. Spoke to CE 3 evaps in OS. Please put on cancellation list. Little old lady. Off ice will reschedule; ordrng 2 WPW10143759 (dryer)s and 2 W11506635 (coupler)s and 1 W10507884 (compressor) and 1 WP2188822 (evaporator) and 1 look (look)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Colonial Heights, VA 23834

Chris B.

Job Details: 12/01/2022

cx comp unit will squeel really loud insp unit could not duplicated noie did find rubber on belt gaurd did replaced belt and splutch tested unit working as desighned if cx call back unit will need gear case

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Upper Marlboro, MD 20774

Shane B.

Job Details: 12/01/2022

"cx complaint is the ice making not shutting off when bin is full causing ice to spill, ice jamming in the chute causing water to drip from dispensor and the water filter not coming out. when i arrived ice bin was full to a normal level. nothing in the chute. i found the plastic tab on filter housing that pulls the filter back had come out of place. once back together the filter goes in and out easily. installed new filter that cx had on hand. tested IM with full bin in place. arm hit the ice so tray returned to home position without dumping anymore ice. thats working properly. i showed this to cx. cubes in the bin look good. unit is working as designed."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Yorkana, PA 17406

Drew B.

Job Details: 12/01/2022

cx complaint that unit is not draining i foudn the pump to have power and now found theu nit to have piece of glass in the pump housing was able to remove and test now drains and check good

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Clayton, DE 19938

Michael E.

Job Details: 12/01/2022

CX complaint: door gasket hanging. Inspected and verified complaint. Ordering door gasket. Scheduled return visit for 12/8 PM; ordrng 1 WPW10535778 (gaskt-door)

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Herndon, VA 20171

Richard B.

Job Details: 12/01/2022

"CXX complant. Dryer dosent run. Inspected unit and confermed motor error code , Tried new control first.Same results. Swapped out motor and unit is working as designed. Job completed, RB"

We serviced a

WHIRLPOOL OVEN

Model GGE388LXB04

Near Palmyra, PA 17078

Fred G.

Job Details: 12/01/2022

cx complaint they pre heated lower oven to 350 degrees to bake bread and once unit was preheated they opened door to place bread in and the glass exploded. inspected unit and found lower oven glass was shattered. cx already cleaned up glass. cx also disposed of glass and oven handle. I found glass is no longer available. called safety to report finding. cx stated they are getting a new unit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Hanover, VA 23069

Thomas B.

Job Details: 12/01/2022

Cx complaint unit is not working properly inspected unit found ice maker not working removed and replaced the ice maker tested unit now functions normally

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Fallston, MD 21047

Neil H.

Job Details: 12/01/2022

7735177766CALLED TECH LINE EXPLAINED THE REPLACEMENT OF DRAIN EXT AND STEAMING THE DEFROST DRAIN AND RUNNING WIRE THROUGH THE DRAIN AND FOAM COMING OUT OF BACK END AND CX STILL HAVING THE LEAKING AND OVER FLOW OF THE FF DRAIN PAN.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS02

Near Clifton, VA 20124

Demonte S.

Job Details: 12/01/2022

"Inspected the unit. Found that the cx is saying that the Freezer isn't getting cold enough. Checked the Freezer Evaporator Section. Found a ball of Ice on the Cap / Suction line only at the Freezer. Unit will need a seal System Repair. Cx paid for the Service Call Only by Check. Check is in the Blue money bag. If the cx calls back order the Compressor = W10276644, Drier = Wpw10143759, Coupler = W11506635 , Evaporator Freezer = WPW10608485 & Refrigerator Evaporator = W11492867. Don't go without parts. This will need to be counted as a 4 Count Seal System Repair."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Elkton, MD 21921

Alexander W.

Job Details: 12/01/2022

Cx stated unit not spinning out clothes inspected tested and verified cx complaint found slider defective and stator defective cannot resched at this time due to SO part. ; ordrng 1 W10915700 (Stator)

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Hagerstown, MD 21740

Ken M.

Job Details: 12/01/2022

"Customer complaint is that the strike broke trying to close the lid. Latch is not properly set to accept the strike, which caused the strike to fail. Ordering latch and strike.; ordrng 1 W11457841 (strike) and 1 W11394572 (latch) and 1 look (look)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Manakin-Sabot, VA 23103

Jerod R.

Job Details: 12/01/2022

"tested unit found unit had clogged filter advised customer , that with new construction in the area main lines are being open and filters will clog till construction is complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Stone Ridge, VA 20105

Daniel J.

Job Details: 12/01/2022

leaking dishwasher inspected unit found unit leaking from hot water supply line rust around collar of hose informed customer we cant service supply line and to contact builder to have replace the intlet hose

We serviced a

WHIRLPOOL DRYER

Model WED5050LW0

Near Smyrna, DE 19977

Michael E.

Job Details: 12/01/2022

CX complaint: stops in cycle. Tested and verified complaint. F3E1 error code. Ordering operating thermostat. Cannot reschedule due to lack of signal while i was with CX; ordrng 1 WP8577274 (thermistor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM

Near Newport News, VA 23608

Justin W.

Job Details: 12/01/2022

cx complaint valve damaged. confirmed complaint replaced valve. unable to test due to no water hookup

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Laurel, MD 20723

Israel R.

Job Details: 12/01/2022

Custoemr complaint unit is not drying. I found the unit is heating and thubling andf blowing. I went outside to check vent and the vent was clogged up because the door is hard to open. The customer needs to replace the vent door. I did fine drum was off the wheel i reseated drum but the unit needs to get a handyman to replace the door which is the main issue. Unit is good.

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Burke, VA 22015

Carl R.

Job Details: 12/01/2022

"Cx complaint is, s17304 Technical Service Pointer #: W11540964.. found that the heater element was seeping onto the floor causing a water leak. Checked for codes, no fault codes found. No damage to floor. Pulled unit out from the wall and replaced heater element. Tested for leaks. No leaks found. Unit working properly.; used 1 W11537778 (Heater element) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Herndon, VA 20170

Richard B.

Job Details: 12/01/2022

"CX complant. Washer dosent work. Installed motor and capaciter from last diagnosis and tested unit. Unit still doing same thing. Grunts once and stops. Ordering lower harness . Further work needed, RB; ordrng 1 W11643701 (harness lower)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Alexandria, VA 22309

Lloyd B.

Job Details: 12/01/2022

Cx complained of gasket issues. Installed new door and gasket and applied heat around the cabinet for a better seal. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Dale City, VA 22193

Demonte S.

Job Details: 12/01/2022

Installed Ice Maker. Tested the unit. Unit Filled and Harvested. Unit is working as Designed.

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Staunton, VA 24401

Danny R.

Job Details: 12/01/2022

cant get to unit; schdld next appmnt for 12/2 FRI !

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM02

Near Winchester, VA 22602

Ezra M.

Job Details: 12/01/2022

"right rc door gasket failed, ordering door gasket. ; ordrng 1 W10830274 (gasket-fip)"

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Virginia Beach, VA 23454

Austin D.

Job Details: 12/01/2022

cx stated unit is oow and did not want to go ahead with service at this time.

We serviced a

AMANA WASHER

Model NTW4516FW4

Near New Oxford, PA 17350

Sal R.

Job Details: 12/01/2022

CX complaint is that the unit will not complete a wash cycle. I found that the unti had a F8E1 error code. I cleared the error and ran a auto test. During the auto test I found no movment at the inlet valve. I accessed the control and found that the valve harness was not connected to the control board. I reconnected valve and ran a manule test 3 and aiuto test. I found the unit to be opperating as designed.; ordrng 1 LOOK (LOOK)

We serviced a

IKEA DISHWASHER

Model IDT870SAGX0

Near New Cumberland, PA 17070

Fred G.

Job Details: 12/01/2022

"cx complaint unit is shutting off before cycle is finished. entered into diag and found f6e1, f6e4, f6e3, f9e1. ran unit and found diverter is just rotating and wash motor sounds weak. replaced sump assy and control and tested unit. unit now checks good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS04

Near Arlington, VA 22204

Eric W.

Job Details: 12/01/2022

we went to install compressor and found 3 way valve was unpluged tryed to plug in it will not go called tec line and sent pic of plug

We serviced a

WHIRLPOOL HOOD

Model WVW53UC6LS0

Near Haymarket, VA 20169

Daniel J.

Job Details: 12/01/2022

vibrations when spinning removed found fan blades broken and shaft able to wobble replaced tested sounds and spin normal

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near West Manheim Township, PA 17331

Sal R.

Job Details: 12/01/2022

CX complaint is that the unit will not spin. I found a F5E1 error code . I also mfound the door to be locked on arrivel. I attemoted to unlock the lid in diag and manuel had to do so. I am ortdering 1 lid lock assm (W11394572) and 1 control baord (W11419171). Please have someone form the office call ot set a retund date once the parts arwe avalible.; ordrng 1 W11419171 (control board) and 1 W11394572 (door lock assembly 100 @ tribs)

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near East York, PA 17402

Drew B.

Job Details: 12/01/2022

just replaced run cap and no need for control tested and no issues checks good

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Biglerville, PA 17307

Bernard M.

Job Details: 12/01/2022

"Replaced agitator, ran auto test and the unit no w runs as designed."

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Mechanicsville, VA 23111

Jonathon C.

Job Details: 12/01/2022

"cx complaint, unit not Functioning. tested unit, founit UI unable to comunicate with control. ordering UI and control. also ordering Console for failing adhesive; ordrng 1 W11413963 (Console) and 1 W11414079 (UI) and 1 W11412300 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model M0RXEMMWM01

Near Camp Hill, PA 17011

Fred G.

Job Details: 12/01/2022

i was able to access unit and replace the left lower drawer and trip tray as per previous visit. unit now checks good.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Myersville, MD 21773

Justin S.

Job Details: 12/01/2022

cx says the unit stopped working miud cycle and left water in the bottom of the unit. was able to cancel the cycle and the water drained out. filled the unit with water and saw the water is white(pic). drained the unit and it is draining very slowly. drain tube ran on the outside of the unit causing the3 line to pinch. reseated the hose and tested. the unit is now draining good. the unit is good

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI0FSAXVY011

Near Moseley, VA 23120

John P.

Job Details: 12/01/2022

CX complaint unit not dispensing water checked unit found bad filter head. Quoted CX:W11346622 $84.11$110 labor$15 shipping$5.05 tax

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near New Castle, DE 19720

Andrew W.

Job Details: 12/01/2022

"Per prior tech and sticky note, arrived to unit and called WPTL. checked for error codes before testing and found F7E7 motor not reaching target RPM. Called WPTL and spoke to Bruce SR#7735178022. Per WPTL cleared error code and tested unit manually and automatically. error code did not reoccur and unit completed tests without issue. Per WPTL checked wire harness at actuator and drain pump and did find the cover for the drain pump at the connector broken off but wires were still intact on connection. per WPTL lower harness should be replaced. Gearcase, motor, belt, and actuator were not recommended at this time but will use on return visit in case there is still an issue after replacing lower harness. cannot reschedule due to 0 stock in UM.; ordrng 1 W11545744 (lower harness)"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Beltsville, MD 20705

Andrew H.

Job Details: 12/01/2022

"Cx complaint is unit is not spinning water out. Entered unit into diagnostic mode, found F7E7 (motor unable to reach target RPM), F7E1 (basket speed fault). Ran automatic test cycle, unit did not shift into spin. Inspected underside of unit, found belt tearing, gearcase shaft separating, clutch installed incorrectly. Also found excessive play between basket and wash plate, indicating worn hub drive. Unit wil need new gearcase, belt, hub, washplate. Built quote for full repair, cx decided not to go forward with full repair, collected payment for service call."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Falls Church, VA 22042

Christian C.

Job Details: 12/01/2022

"Cx complaint of a clicking behind unit and unit is not cooling. Inspected unit had been unplugged since for a week. After plugging back in unit 3 way valve just constantly clicks and compressor does not kick on. Ran test 5 and compressor at max speed unit is pulling 1.85 amps. Ran test 4 and went through no issues. Called techline. Advised to replace pantry ui, pantry harness, and ice box fan. Quoted cx and they will not be going through with repair. Cx paid for service call."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Fairfax, VA 22033

Demonte S.

Job Details: 12/01/2022

Console is cracked / Defective. Reordering Console. ( Any questions please check Sd Pictures.) ; ordrng 1 W11622490 (CONSOLE)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB0

Near Crofton, MD 21114

Alexander D.

Job Details: 12/01/2022

"cx complaint unit not washing well, not dissolving detergent and makes high pitched noise intermittently. inspected unit and verified complaint. ran diagnostics and only have f5e1 error stored. ran test cycle and dispenser is opening and wash motor is running but not enough water coming in. waters not even above the filter screen. water supply is good but shutoff valve not closing all the way. ordering valve and advised cx to have plumber replace shutoff valve so we can replace valve without water running out of hose the whole time, cx understands. valve in stock @tribles. scheduled return visit for 12/13; ordrng 1 W11175771 (valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Carlisle, PA 17013

Andrew S.

Job Details: 12/01/2022

"Per previous tech I was able to access and repalce the control, harness and thermistor. I was unable to test the unit due to it being in the storage room of a RAC. job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDTM804KPS0

Near Reston, VA 20191

Richard B.

Job Details: 12/01/2022

"CX complant. Dishwashe rnot getting water, Prior diagnosis found unit needs inlet water . Installed inlet water and now unit needs water valve . Valve is humming but not opening , In stock , Further work needed, RB; ordrng 1 W11434044 (valve) and 1 w11434044 (valve VS) and 1 loollook (look look), used 1 w11434044 (valve For VS) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Laurel, MD 20724

Israel R.

Job Details: 12/01/2022

Custoemr complaint unit os no0t starting and not running. Customer stated is not filling. I tested the unit and found the water was not coiming in ii found loose connection at the control. I reseated the unit is getrting water. I gave her few pointer and told her not to overload showed her how to use the machine and the unit is working is filling is agitating. Unit is back to normal operations.

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Laurel, MD 20724

Israel R.

Job Details: 12/01/2022

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Jarrettsville, MD 21084

Neil H.

Job Details: 12/01/2022

CX COMPLAINT UNIT NOT STARTING CX PLUGGED UNIT IN AND I FOUND UNIT WAS STUCK IN SAFETY MODE I LEFT PUMP RUN TIME OUT THAN RECALB. AND TESTED UNIT CHECKED GOOD.

We serviced a

WHIRLPOOL DRYER

Model MED8630HW2

Near Raccoon Ford, VA 22701

Robert W.

Job Details: 12/01/2022

"Arr at CX and opened box and found the new drum is damaged, Reordered Drum; ordrng 1 W10541657 (Drum)"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ3

Near Upper Marlboro, MD 20774

Shane B.

Job Details: 12/01/2022

cx complaint is the drawer not closing evenly and the unit leaning forward. confirmed both complaints. drawer sticks out on the right side and unit is very unlevel. i leveled feet so cooktop now is level in all directions. i found the power cord under unit was very long and looped around the back foot causing it to push the drawer out. i moved cord so its all behind the unit and drawer now closes smoothly and evenly. unit is working as designed.

We serviced a

KITCHENAID RANGE

Model KDRS467VSS04

Near Alexandria, VA 22309

Lloyd B.

Job Details: 12/01/2022

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Aldie, VA 20105

Daniel J.

Job Details: 12/01/2022

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Eldersburg, MD 21784

Justin S.

Job Details: 12/01/2022

"the overload is tripping when i arrived. replaced the compressor and vacuummed the system down. filled to weight and checked for leaks. the unit is now cooling good.; ordrng 1 WPW10143759 (dryer(js vs)) and 1 W10913906 (coupler(js vs)) and 1 look (look), used 1 WPW10143759 (filter(js vs)), and 1 w10913906 (coupler(js vs)) from stock"

We serviced a

MAYTAG WASHER

Model MHW6630HC3

Near Ashburn, VA 20147

Richard B.

Job Details: 12/01/2022

"CX complant. Washer dosent turn on . Inspected unit and unit will not go into diagnostics . Cycled power and changed console , Unit could have been rough handled and had a stuck button . New console is working as designed . . Tested unit .all buttons responsive . Job completed, RB"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Vienna, VA 22182

Christian C.

Job Details: 12/01/2022

Cx complaint unit is making a squeeking noise at the start of the cycle and door does not close. Inspected unit found idler wheel not freely rotating. Door catch is cracked. Installed door catch and idler. Tested unit no more noise and door closes normally. Unit is heating. Unit is working as designed. Cx paid in full.

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW5

Near Waynesboro, VA 22980

Danny R.

Job Details: 12/01/2022

unit was replaced no longer here to long to fix

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW5

Near Waynesboro, VA 22980

Danny R.

Job Details: 12/01/2022

unit was replaced no longer here to long to fix

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Forest Hill, MD 21050

Neil H.

Job Details: 12/01/2022

REPLACED THE RUN CAP AND RECALB. WASHER UNIT CHECKED GOOD.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Midlothian, VA 23114

John P.

Job Details: 12/01/2022

CX complaint units will stop and flash f2 e2 checked all connectors on UI nothing appeared to be out of place reseated all connectors during performing HMI test when turning selector knob unit would reset and freeze possible issue in selector nob of assembly ordering UI and control; ordrng 1 W11478526 (Ui) and 1 W11419171 (Control)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Culpeper, VA 22701

Robert W.

Job Details: 12/01/2022

"Arr at Cx and put unit into diag error F7E2 single faze wash motor unit is filling and wont wash motor is getting power, Replaced sump and unit is working properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Frederick, MD 21701

Ricardo S.

Job Details: 12/01/2022

"Cx compalins about a rattling noise.. inspected unit, the noise comes from underneath the unit.. when i push the unit the noise go away, so i raise the front wheels and now the unit does not make any rattling noise"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV04

Near Richmond, VA 23221

Joseph D.

Job Details: 12/01/2022

"cx complant unit clicking when opening dsoor confirmed complaint. adjusted ff door to proper height and it no longer clicks, adjusted freezer gasket, and calibrated measured fill to dispense 18 ounces instead of 8 at customers request"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near North East, MD 21901

Alexander W.

Job Details: 12/01/2022

Cx stated long fill or no fill. Inspected tested and verified cx complaint found capacitor defective leaking oil ordering capacitor and sched for Tuesday the 13th; ordrng 1 W11395618 (Capacitor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near Centreville, VA 20120

Demonte S.

Job Details: 12/01/2022

"Installed the Harness Wire, Thermistor & Control Board. Tested the unit. Unit is starting to Cool. Unit is working as Designed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS4

Near Dale City, VA 22193

Demonte S.

Job Details: 12/01/2022

Arrived at the unit on site. Unit doesn't have a model or serial sticker at all. I advised that the cx calls whirlpool and gets a model / Serial sticker. Advised cx that I need this to show proof that. Working on the correct unit. Please see Sd Pictures if any questions.

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Ettrick, VA 23834

Chris B.

Job Details: 12/01/2022

cx comp unit states f7e1 insp unit conf cx comp found f7e1 stored found when in agiate and when in spin mode unit will not move can hear motor trying but no starting unit will need cap W11395618; ordrng 2 W11395618 (cap)s

We serviced a

JENN-AIR MICROWAVE

Model jmd2124ws

Near Galena, MD 21635

Alexander W.

Job Details: 12/01/2022

Cx stated unit runs for a few seconds then reboots itself inspected tested and verified cx complaint pulled unit out and inspected ; ordrng 1 W10825099 (Cut off) and 1 W10278024 (Switch)

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Glen Allen, VA 23059

Thomas B.

Job Details: 12/01/2022

Cx complaint unit is not working properly inspected unit found unit leaning to the right rear removed and replaced the suspension rods tested and inspected for proper use unit now functions normally charged 360.52 cx paid by CC.

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