We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Hanover, Virginia 23069
Thomas B.
Job Details: 12/02/2022
Cx complaint unit is not working properly inspected unit removed and replaced the sump motor assy tested unit will need control board to complete repair ordering the control board assy; ordrng 1 W11225084 (cntrl-elec)
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Woodbridge, Virginia 22193
Carl R.
Job Details: 12/02/2022
"Cx complaint is, F9 E1 - Front Load Washer- LID IS LOCK. WATER INSIDE UNIT. checked unit for fault codes, found f9e1. Cleared code and tried to drain unit. Unit didn't drain. No noise from drain pump. Checked power at the control. Control is giving 121vac to the pump, pump is getting 121vac. Unit will need a drain pump. Ordering drain pump W11458345; ordrng 1 W11458345 (Drain pump)"
We serviced a
KITCHENAID COOKTOP
Model KCGD500GSS00
Near Gaithersburg, Maryland 20878
Julian H.
Job Details: 12/02/2022
CX complaint about unit kept sparking when rf burner is on confirmed issue moisture /heat sensing related issue properly grounded and polarized on outlet 120vac reading from outlet issue with spark module switch and ignitor not detecting flame on need parts called TL after testing states to replace spark module ordering all other parts to fix it could be an opening on wiring internally that is causing issue SR#7735189804; ordrng 1 W10859820 (harns-wire) and 1 W10862325 (igntr-surf LF) and 1 W10862326 (igntr-surf LR) and 1 W10862323 (igntr-surf RF) and 1 W10862324 (igntr-surf RR) and 1 W10834700 (harns-wire)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Milford Mill, Maryland 21244
Justin S.
Job Details: 12/02/2022
cx says after she starts a cycle the unit waits for a few minutes then shows completed. no error codes in memory. ran the diagnostic cycle and the unit is filling draining agitating and spinning good. visual inspection looks good. reset power and calibrated but got a f7e1(tach). checked the tach sensor in sensor feedback and doesnt move. the unit needs parts. cx does not wish to proceed at this time and will call in if they want to continue; ordrng 1 W10913953 (actuator(49.40)) and 1 W11543997 (control(150.29))
We serviced a
KITCHENAID DBL WALL OVEN
Model KOCE507ESS11
Near Baltimore, Maryland 21208
Justin S.
Job Details: 12/02/2022
cx says the microwave on the unit has a burning smell when using it. cx says another company has been out already and has replaced the cooling fan mag tube and inverter. tested the unit and the unit is heating good but does have a burning smell. the unit has a f6e4(ui and appliance manager mismatched). dont see any burnt spots visually inspecting. called tech support and spoke with an ed. activated the mag in diagnostics no smell heating good. activated the cooling fan and the fan is smelling. activated the crisper and no smell. file number 7735185972.; ordrng 1 W11344874 (fan) and 1 W10915651 (cover-plt)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Derwood, Maryland 20855
Julian H.
Job Details: 12/02/2022
2yr WARRANTY COTSCO PURCHASEDCX complaint about unit not dispensing water inspected and found tube from valve to hinge restricted defrosted & started to work pressure to refrigerator is not very strong this can cause water to stand & freeze also found gaskets ripping causing air to zipped in(not caused by CX); ordrng 2 W10830274 (gasket-fip)s
We serviced a
JENN-AIR OVEN
Model JJW2827DS01
Near Fairfax, Virginia 22032
Jason A.
Job Details: 12/02/2022
J14OLE1AP1. CX compalint DBL OVEN F2E1 error codes. Replaced console. - console is new & factory sealed. Prog Model JJW2827 & set date & time. Test both ovens heat to 350F. No error codes. Seals are stiff & flattened. Parts OOS. CX paid labor $110 > JJ; ordrng 2 W10739090 (Upr & Lwr gaskets)s
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Fairfax, Virginia 22031
Jason A.
Job Details: 12/02/2022
CX complaint DW not draining. Found standing water in tub. Unit will not drain. Unit fills but no voltage to drain pump. Drain pump measures good resistance at control connector but no way to test otherwise > JJ; ordrng 1 W11305303 (cntrl-elec)
We serviced a
WHIRLPOOL DRYER
Model WED8500DC
Near Newark, Delaware 19711
Alexander W.
Job Details: 12/02/2022
Cx stated sound coming from unit during operation inspected tested and verified cx complaint found idler and rollers defective ordering belt just in case cannot reached due to SO part. ; ordrng 2 WPW10314173 (Roller)s and 1 W10849499 (Belt) and 1 W10837240 (Idler)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Bowie, Maryland 20716
Shawn D.
Job Details: 12/02/2022
cx complaint fridge door making a noise when opeing. inspected unit and conifmred noise when opening. checked door to find the bottom of it where hinge goes into cracked allowing it to wiggle. ordering new fridge door for return; ordrng 1 LW10916047 (door stianles) and 1 look (look)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near East Hempfield Township, Pennsylvania 17538
Justin L.
Job Details: 12/02/2022
Cx complaint unit not working. Was able to access unit and found F2E2 no response from UI. Checked connections and verified incoming voltage. Ordering parts for repair and once in office will need to set return. Unit is registered but missing model and serial sticker. Cx will reach out and have one shipped to them for return visit.; ordrng 1 W11368911 (interface) and 1 W11028004 (connector) and 1 W11305308 (control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Martinsburg, West Virginia 25405
Ken M.
Job Details: 12/02/2022
Door received with a water line that will not fit the current barrel connector. Ordering connector.; ordrng 1 WP4373559 (fitting)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104KPS0
Near Charlottesville, Virginia 22901
Eric F.
Job Details: 12/02/2022
"Confirmed cx complaint unit intermittently leaking from left side of door. Cx states leaking is intermittent. Sometimes will work fine, sometimes will leak. Found evidence of left side of door not always seating properly upon closure, allowing water to build up around left side mounting tab that runs down outside of cabinet. Adjusted door, sealed mounting tab holes with clear foodgrade silicone. Job was in a limited cell area, calling techline on monday to document findings.; schdld next appmnt for 12/12 MON !"
We serviced a
KITCHENAID OVEN
Model KDRS462VSS00
Near Washington, District of Columbia 20017
Emmanuel R.
Job Details: 12/02/2022
Pulled unit out and notice the cords are diffirent. The one on the unit is 4 prong 240 power cord and I recieved the 3 prong. I took pictures of the correct power cord. Please reorder and reschedule.; ordrng 1 PT500L (make sure its 4 prong cord)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Palmyra, Virginia 22963
Kyle A.
Job Details: 12/02/2022
Cx was unavailable.; saved tckt
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Manchester, Maryland 21102
Brian R.
Job Details: 12/02/2022
cx complaint is unit is tearing her things up and pulling strings out of things and never enough water goes into unit. she said she always uses deep wash. found codes F2E1 UI Stuck Button F0E5 Off Ballance Load F0E7 Load detected during clean cycle.ran a DLMS cycle and then auto test on unit. unit had trouble with code. was able to run things and then we started a quick wash with deep fill to test water in. unit did not fill over wash plate. drum felt smooth and wash plate flush. will order parts for unit asa well as updated parts. office will schedule. ; ordrng 1 W11419171 (Control) and 1 W11596129 (UI Panel) and 1 W10902814 (Washplate)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Annapolis, Maryland 21403
Andrew H.
Job Details: 12/02/2022
"Cx complaint unit is not cooling. Replaced 3 way valve, control board, evaporator, evap drain pan, evap cover, evap housing, drier, and compressor. Pulled unit to a 30 in vacuum, filled with 6 ounces of r134a. Unit is now working properly.; ordrng 1 W11435997 (Hosuing O/F)"
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LZ1
Near Fredericksburg, Virginia 22408
Tanner B.
Job Details: 12/02/2022
"CX Concern of the units burner not working well , found the units lf burner flame very high on low , adjusted the units valve and tested unit .. LF burner working well , flame is corrected.. Also noticed the bottom bake burner cover warped and not staying in place .. Unable to secure cover ..; ordrng 1 WP3195097 (COVER) and 1 look (look)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Windsor, North Carolina 27983
Branden R.
Job Details: 12/02/2022
"cx complaint crack in the bottom of the refrigerator. checked unit and found hairline crack on liner inside fridge . allowing warm air into unit and cause moisture build up , ordering liner epoxy repair kit and whirlpool touch up paint for proper repair to be done .; ordrng 1 8201700 (Liner Epoxy Repair Kit) and 1 72017 (Whirlpool Appliance Touch Up Paint, White)"
We serviced a
WHIRLPOOL WASHER
Model wtw5000dw2
Near ,
Michael E.
Job Details: 12/02/2022
"CX complaint: shaking and not completing cycle. Tested and verified complaint. The suspension rods were wore out so i replaced them. I found the problem is coming from gearcase connection to basket. Ordering gearcase, hub and washplate. Scheduled return visit for 12/9 PM . CX gets home at 4pm.; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate) and 1 W11454734 (gearcase)"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Manheim, Pennsylvania 17545
Justin L.
Job Details: 12/02/2022
cx complaint unit leaking and going off balance no matter what cycle. Was able to access unit and found f0e5 off balance f0e2 suds f5e2 lock failure. Ran test 12 and found unit banged around. Found the shocks failed. During fill found leaking from dispenser and bellow and during drain its struggling to drain due to impeller in pump is failing and hose has a pinholes causing leaks. While unit spins unit is giving err message as well. Unit is stacked and in a tight space so will need a 2nd technician to safely unstack dryer for repair. Ordering parts and once approved office will need to set return.; ordrng 1 W11524103 (dispenser) and 1 W11314648 (bellow) and 4 W11545322 (shock)s and 1 W11316671 (drain hose) and 1 W11458345 (drain pump) and 1 W11322883 (control)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Forest Hill, Maryland 21050
Neil H.
Job Details: 12/02/2022
CX COMPLAINT UNIT MAKING NOISE UNIT HAS CLOTHES IN IT AND IT IS MAKING STRAINING NOISE AND THE SCREWS ON THE FLOOR NOT SURE WHAT THEY GO TO BUT IT'S NOT THE WASHER ORDERING GEARCASE AND SPLUTCH NEEDED UNIT SOUNDED NORMAL EMPTY BUT LOUD FULL; ordrng 1 W11454734 (Whirlpool Washer Transmission Gearcase) and 1 W10721967 (Whirlpool Washer Drive Clutch Kit) and 1 W11239857 (belt)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM09
Near Martinsburg, West Virginia 25403
Ken M.
Job Details: 12/02/2022
"Customer complaint is that the gaskets on both doors are not sealing properly. Found that both door frames are warped, pulling the gaskets away from the inner door liner. Unit needs new doors.; ordrng 1 W11575716 (door - rc(SS)) and 1 LW10638683 (door - fc(SS)) and 1 W11178521 (nameplate)"
We serviced a
KITCHENAID RANGE
Model KSIB900ESS1
Near Alexandria, Virginia 22314
Lloyd B.
Job Details: 12/02/2022
"Cx complained the burner did not work and the burttons at times did not work. Inspected the unit and found with the pot the cx was using, the burner did not recognize a pot on it. With a larger pot, the unit worked. There is a stuck key error. Unit needs new console; ordrng 1 W11034444 (console)"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Fairfax, Virginia 22030
Jason A.
Job Details: 12/02/2022
CX complaint WASHER not spinning or draining. Load is wet at end of cycle. Founbd F7 E1 error & cannot manually agitate or spin. Replaced actuator & test. Actuator moves but still no agitate or spin. Motor measures 4OHMs & cap 59 uF. Parts are at Whirlpool > JJ; ordrng 1 W11222082 (motor-drve) and 1 W11411581 (Control)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Quantico, Virginia 22134
Carl R.
Job Details: 12/02/2022
"Cx complaint is, Not Operating or Won't Start - Has Power - Top Load Washer. Found unit unplugged, and looked underneath washer to see if drain pump wires was broken. Drain pump wires are intact. Removed cover to actuator and splutch, both are connected. Fault error code is f1E1 main ACU NEEDED. FOUND that the unit may not be on its own circuit breaker. Asked that the washer to be checked and put on its own circuit breaker. Ordering main ACUW11556725, fasciaW11561182,, controlW11481116; ordrng 1 W11556725 (ACU) and 1 W11561182 (Fascia) and 1 W11481116 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Vienna, Virginia 22181
Jason A.
Job Details: 12/02/2022
"CX complaint FRIDGE not made ice. Test 47 icemaker harnvest. Test 44 can hear valve but no water to icemaker. Found black line has a cut. Water drips to evaporate pan. See Sdpics. Repaired leak with coupler & test 44 water fills to icemaker > JJ; ordrng 1 WP2300868 (Coupler, JJ/ VS) and 1 look (look)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Springfield, Virginia 22150
Dustin F.
Job Details: 12/02/2022
"CX complaint: Unit not workingInspected unit, found F3 E1 code, code not listed in tech sheet. Ran test cycle unit would get to agitate and humm and not agitate. then stop cycle.Tilted unit back, found capacitor failed, leaking thermal paste everywhere. ORdering new capacitor, Belt, and clutch kit. Belt was also slipping, cutting into clutch. I removed Capacitor and asked CX to not plug in or attempt to use Unit till repaired. She has capacitor in a zip lock bag with the mounting screw, so it wont leak all over the floor.; ordrng 1 W11395618 (Capacitor) and 1 W10721967 (CLutch Kit) and 1 W11239857 (Belt)"
We serviced a
WHIRLPOOL RANGE
Model KSDG950ESS3
Near Arnold, Maryland 21012
Mitchell H.
Job Details: 12/02/2022
cx complaint unit made a popping sound during the fan being on. confirmed complaint every time i would try to turn fan on it would spark at the motor. unit needs new fan motor. ordering capacitor too just incase.; ordrng 1 W11209781 (capacitor) and 1 W10921431 (blower motor) and 1 LOOK (LOOK)
We serviced a
WHIRLPOOL N/A
Model MAV7260BWW
Near Elizabeth City, North Carolina 27909
Branden R.
Job Details: 12/02/2022
"cx complaint unit will not power on , checked unit and found bad timer on unit , has proper vac going to timer but timer is DOA , uninstalled and found gearcase will need to be replaced found washer pully failed and crakced outter tub with motor , unit will need new outter tub so unit dont leak , ordering full gearcase repair , timer and outter tub for proper repair to be done while testing could not locate o ring on gearcase ordering new one for repair .; ordrng 1 22004312 (timer) and 1 35-2018 (stator) and 1 35-6615 (Whirlpool Ht Trans/seal Hub) and 1 22002742 (outter tub) and 1 12002213 (Whirlpool Washer Pulley & Thrust Bearing Kit) and 1 25-7941 (o ring)"
We serviced a
WHIRLPOOL WASHER
Model WFW7590FW0
Near Washington, District of Columbia 20002
Emmanuel R.
Job Details: 12/02/2022
"Cs unit other not draining door gasket molded, confirmed complaint. Test cycle completed ok, no trouble codes. Found the bellow to be torn and water is leaking on the drip pan. Unit is in a small closet and stacked. Might need two techs.; ordrng 1 W11106747 (bellow)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Ocean View, Delaware 19970
Michael E.
Job Details: 12/02/2022
CX complain t: not filling properly. Tested and verified complaint. I found the unit is barely filling on auto sense. Ordering control and pressure switch hose. Scheduled return visit for 12/9 PM; ordrng 1 W10846364 (hose) and 1 W11498190 (control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Reading, Pennsylvania 19609
Justin L.
Job Details: 12/02/2022
Cx complaint rack hanging. Was able to access unit and found failed adjuster and pivot clip. Attempted to replace adjuster and found part defective. Reordering and setting return for Thur 12/8/22; ordrng 1 W10712395 (adjuster) and 1 WPW10082853 (pivot clip)
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW3
Near Bowie, Maryland 20715
Shawn D.
Job Details: 12/02/2022
cx compalint unti makes nosie at the end of cycle. inspected unit then chcked for errors nd has f0e2 ran service cycle and when spinning still had water inside no draining fast enough. tried adjusting line it did help still draining slow. removed hose and cant get blockage free. ordering all drain lines with hook ups for return; ordrng 1 3363920A (adapter) and 1 285834 (break incase) and 1 285863 (drain hose) and 1 w10721967 (splutch incase) and 1 look (look)
We serviced a
KITCHENAID HOOD
Model KXW9736YSS0
Near Charlottesville, Virginia 22901
Eric F.
Job Details: 12/02/2022
"Confirmed cx complaint unit control housing falling out of assembley. Found screw mounting bracket broken on control housing. Quoted cx for housing, cx paid in full. Ordering control housing.; ordrng 1 W11387938 (control housing)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near ,
Jason T.
Job Details: 12/02/2022
"Cx complaint, ice freezes together in the bucket, not dispaensing the cubed-crushed ice, also the cabinet is offset. Found ice door not closing properly allowing warm air to migrate and freeze the cubes, also the leveler needs replaced, dispatch will call to schedule a return visit, cx agreed.; ordrng 1 WPW10577864 (door-ice) and 2 WPW10141622 (leveling leg)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near ,
Carl R.
Job Details: 12/02/2022
Unit will need the new style fitting for water line. Needs fitting wo4373559.; ordrng 1 Wp4373559 (Fitting) and 3 Wp4373559 (Fitting ( van stock))s
We serviced a
WHIRLPOOL RANGE
Model JED8430BDF
Near Richmond, Virginia 23229
Thomas B.
Job Details: 12/02/2022
Cx complaint unit is not working properly inspected unit found front right element inner element stays on with switch on or off unit will need new switch. Cx states was boiling water and it overflowed causing issue qouted 236.42 for switch replacement. Cx paid by CC in full; ordrng 1 WP74008248 (switch-inf)
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Williamsburg, Virginia 23188
Lucas R.
Job Details: 12/02/2022
"cx complaint no operation, checked unit, identified f5e1 unit lid lock code - verified 120vac to lock, mechanical failure within lid lock; ordrng 1 WPW10482836 (latch)"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Inwood, West Virginia 25428
Ken M.
Job Details: 12/02/2022
"Customer complaint is that the unit is leaking. Unit tested and did not leak on the 1st diagnostic run. Reran the test cycle and unit still did not leak. Added two towels to the unit and ran a quick wash cycle. Found that when the unit drained, the standpipe nearly overflowed. Gearcase has a mettalic drag when in motion. Ordering gearcase and slider. Customer to have a plumber investigate the standpipe flow issue.; ordrng 1 W11449841 (gearcase) and 1 W10734521 (slider)"
We serviced a
JENN-AIR RANGE
Model JGRP548HL00
Near Bethesda, Maryland 20817
Israel R.
Job Details: 12/02/2022
SR// 7735190560. Service Pointer #: W11464775. F2E1 Stuck key F3E1 Left oven sensor open or shorted. Customer complaint unit is not starting all the time and the start button just flashes and never stop. I tested the unit and the unit isworking sometimes and sometimes is not working. I called techline and they advice to to the service pointer to replace the small oven sensor first before replacing the UI. Last time we replace the right sensor but not the left. And adviced to check the harness and test for grounding or fraying. Im ordering the sensor and if we can get both UI by the time we come back send them and we wil put them on after replacing the sensor and testing if it works. But if not just send a tech with the sensor and we can replace it and test it and see if it works.; ordrng 1 W10859573 (sensor) and 1 W11355248 (UI) and 1 look (look)
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL03
Near Germantown, Maryland 20876
Julian H.
Job Details: 12/02/2022
CX complaint about unit started to melt ice & FC not coling well test temps on arrival FC38* RC35* went to check fans test 56&57 running check temperatures on tests 23-28 same as my reading fan for icemaker running test120 PA test97FF dissassembled test 40 watts are fine increasing 4-5 watts when changes test 38 compressor @ 100% it dropped down to 80 watts issue to high side NEEDS NITROGEN TO PRESSURIZED SYS SEALED SYS 3 COUNTS JOB R600A LOKRING KIT; ordrng 1 W11506635 (process stub) and 1 W11565768 (FC evap) and 1 W11506620 (coupler capillary to evap) and 1 W11506620 (coupler suction to evap) and 1 NITROGEN (NITROGEN) and 2 W11504445 (coupler(heat loop to cond))s and 2 W11504431 (coupler (suction to cond))s and 1 W11109499 (drier-tube) and 1 W11506623 (coupler (3 way to drier)) and 1 W11578031 (compressor) and 1 W11504415 (coupler high side to com) and 1 W11506621 (charging tube)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Palmyra, Pennsylvania 17078
Justin L.
Job Details: 12/02/2022
Cx complaint unit not starting cycle. Was able to access unit. Unit lid lock would click but not lock upon inspection of the lid lock it was discovered the lid lock failed. Oredered new lid lock for return visit on Fri 12/9/22; ordrng 1 W11513248 (Lid lock)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22ECWH00
Near Chevy Chase, Maryland 20815
Samuel R.
Job Details: 12/02/2022
cx complaint unit doesw not dispense water.inspected unit and could confirm cx complaint.unit will also need door gaskets as they are moldy and torn.cx advised they wiull need to find water shut off as husband is not home.will do full repair on return visit.advised cx will need water shut off.cx owes labor W10443315 3 tribles W10830287 1 tribles; ordrng 2 W10830287 (gasket)s and 1 W10443315 (freezer door gasket)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Pasadena, Maryland 21122
Alexander D.
Job Details: 12/02/2022
"upon arrival noticed pantry ui not working. replaced main control, ui, fz fan with harness, fan blade and dual valve. both evaps had a good even frost pattern, no overfrosting at all so 3way valve should be working. tested unit, pantry ui still not working. no corrosion on pantry ui harness or harness going into door. ordering pantry ui.; ordrng 1 WPW10769076 (pantry ui) and 1 LOOK (LOOK)"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Henrico, Virginia 23294
Kyle A.
Job Details: 12/02/2022
Installed fused and unit now has power but ui is unresponsive. Control is only sending 8vdc to ui.; ordrng 1 W11388040 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Bridgeville, Delaware 19933
Frederick R.
Job Details: 12/02/2022
CX complaint is no ice. Replaced IM per prior diagnosis. Went to test and found dual valve stuck and not sending water to IM. Ordering dual valve and fill tube heater. Both parts in stock at Tribles. Spoke to CE. Rescheduled for Sunday 12/4; ordrng 1 W11482383 (dual valve) and 1 W11087201 (heater)
We serviced a
WHIRLPOOL WASHER
Model wtw5000dw1
Near Dover, Pennsylvania 17315
Bernard M.
Job Details: 12/02/2022
Cx complaint unit's leaking oil and making noise. Inspected underneath and found the gear case is leaking heavy oil. All components are covered. The belt is beginning to weard down along with the clutch. The teeth are worn down on clutch which causes the noise. Ordering parts and 2 call count for repair. Once approved contact cx to reschedule; ordrng 1 W11283592 (motor) and 1 W10721967 (clutch) and 1 WPW10006384 (belt) and 1 W11395618 (capacitor) and 1 WPW10427633 (shield) and 1 W10752283 (washplate) and 1 W10752187 (screw)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HV5
Near Accokeek, Maryland 20607
Robert A.
Job Details: 12/02/2022
Cx complaint that the unit is not turning off when use the potato heating setting. I inspected the unit to confirm the complaint. When there is a timer the unit turns off fine. The issue is when the unit is 'sensing' food to determine the time it does not show a set time. It just continues to run until it is manually stopped. I entered test mode but the unit did not advance to allow me test the components or see error codes. I ran multiple timed cycles and it stopped when the time expired. The unit has a sensing issue. The unit will need a new humidity sensor and control board to resolve the issue. I'm ordering the parts for the return visit. I called WP safety to document the issue 7735022718.; ordrng 1 W11590866 (humidity sensor 34.83)
We serviced a
WHIRLPOOL COOKTOP
Model G7CG3064XS00
Near Havre de Grace, Maryland 21078
Neil H.
Job Details: 12/02/2022
"CX COMPLAINT THE LR BURNER NOT SPARKING BUT ELECTRODE GOOD AND THE LF BURNER SWITCH IS LOCKED AND KNOB BROKEN 755.06 TOTAL CX WILL THINK ABOUT REPAIRING 120 COLLECTED; ordrng 1 WPW10284885 (knob) and 1 W10441652 ( Valve, Gas (lf,rr))"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Warrenton, Virginia 20187
Daniel J.
Job Details: 12/02/2022
washer unable to start a cycle wont power on was able to enter diag cycle foud f6 e2 error ui acu communicatrion error and alo f2e1 error for stuck button removed panel found corrsion on back of ui sugguesting console be replaced replaced unit powers on and starts cycle but damage to front panel cracked near deep fill reordering console; ordrng 1 w11135391 (console (reorder damaged part))
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Bowie, Maryland 20715
Shawn D.
Job Details: 12/02/2022
cx complaint unit is not gong past filling. inspected unit then checked for errrors and has f2e1 f7e1 f7e6 clered errors then ran servce ccyle and when agitating unit buzzes same with spinn. checked under unit to find a drill the has smashed the capacitor. called office part is in stock there and is only 7 minutes away. went and picked part up installed capacitor and tested and now unit agitated and spins. collected payment. unit is good; ordrng 1 W11158830 (capacitor 118.11)
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Gaithersburg, Maryland 20878
Julian H.
Job Details: 12/02/2022
Cx complaint about unit making a sound from blower wheel found that outer door is hanging from lh side causing door not to open all the way deformed plastic on the bottom open front & found a blower cracked causing to go out of place seal not in position need parts; ordrng 1 W11166841 (outer door) and 1 WPW10612925 (nameplate) and 1 WP697772 (blower wheel) and 1 W11596046 (spill guard seal)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBLS36FMB01
Near Arnold, Maryland 21012
Andrew H.
Job Details: 12/02/2022
"Cx complaint unit is beeping. when replacing control noticed connectors did not match. referred to service pointer W10823361, found proper control replacement for KBLS36FMB01 is W10818296. Notified cx new board will have to be ordered, office will contact cx to schedule replacement.; ordrng 1 W10818296 (control kit)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Ellicott City, Maryland 21042
Robert L.
Job Details: 12/02/2022
"cx defrosted 48 hours, still couldnt get door open, steamed for about 30 minutes still wouldnt budge, used pry bar and was able to get open, massive ice caused from clogged evap drain, cleared all ice and creplaced drain tube,, bottom right FC door plug pulled out of liner, was able to get back in but loose, ordering Fc door stainless , cx aware of time frame, to inspect and no haul away; ordrng 1 LW10341279 (dor-fip ss)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Ashland, Virginia 23005
Thomas B.
Job Details: 12/02/2022
Cx complaint unit is not working properly inspected unit found the left hand side door dented ordering door skinfor repair; ordrng 1 W11455430 (Door skin) and 1 W11178521 (nameplate)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Milton, Delaware 19968
Frederick R.
Job Details: 12/02/2022
"Upon arrival Unit was working as designed except for the ice maker. FC temp was-2 and RC was 37. Evap fan running properly. Checked voltage from control and got 12.74vdc and same at fan itself. CX claims that carboard on boxes gets soft every now and then. Checked line going into IM and it was not frozen, however the fitting on valve itself was cracked in half. This is the reason water is not getting to IM. Made sure line was seated properlySpoke to Ed at WPTL (SR#7734846698). Went over findings and was tolf all my readings were good. Thinks the soft boxes are from unit being in defrost or CX leaving door open accidentally. Ordering dual valve. Spoke to CE and CX rescheduled for 12/9/22.; ordrng 1 W11482383 (dual valve)"
We serviced a
KITCHENAID RANGE
Model KSIB900ESS2
Near Silver Spring, Maryland 20902
Israel R.
Job Details: 12/02/2022
Intalled both parts and tested and still did not work. I found the that the control is not detecting the cancel buttons at all. Unit needs new control. Called office and schedule for 12/8/22; ordrng 1 W11100619 (cntrl-elec)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Milford, Delaware 19963
Frederick R.
Job Details: 12/02/2022
"CX complaint is WM spins only. Inspected/tested and found unit has a faulty actuator. U;on further inspection found gearcase oil sprayed all over components under outer tub. Orderdering. Gearcase, actuator, motor, capacitor, splutch belt. This will be a 2ct gearcase job; ordrng 1 W11454734 (gearcase) and 1 W11497303 (motor) and 1 W11239857 (belt) and 1 W11239857 (belt) and 1 W11428524 (capacitor) and 1 WPW10427633 (pulley shield) and 1 W10721967 (splutch) and 1 look (look)"
We serviced a
MAYTAG WASHER
Model MVWB750WR0
Near Hampton, Virginia 23661
Carl A.
Job Details: 12/02/2022
"cx complaint of unit going off blance,checked unit to find no error codes at this time,found crack in wash basket had leaked out fuild from tub ring cause it to go off blance unit will needed a new Basket Assembly as the part NLA; ordrng 1 W10118182 (Basket Assembly PART N/L/A)"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFE01
Near Williamsburg, Virginia 23185
Lucas R.
Job Details: 12/02/2022
"replaced shelf and pan, pan no longer falls out, new pan cracked reordering pan, please ship directly to CX; ordrng 1 WPW10308849 (pan-meat) and 1 look (look)"
We serviced a
WHIRLPOOL DRYER
Model MED6630HW2
Near Glen Allen, Virginia 23059
Kyle A.
Job Details: 12/02/2022
Cx complaint of loud scraping noise. Did confirm drum is contacting right panel. Ordering panel and drum as drum is malformed.; ordrng 1 W11233548 (Side panel) and 1 W10381481 (Drum)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Hampton, Virginia 23669
Carl A.
Job Details: 12/02/2022
"cx compliant of unit not washing dishes,checked unit to find the following error code F4E3 tested unit to find the sump and motor to find it doa ordering sump and motor for repairs; ordrng 1 W11087376 (pump&motor)"
We serviced a
MAYTAG REFRIGERATOR
Model MFT2574DEM01
Near Frederick, Maryland 21702
Ricardo S.
Job Details: 12/02/2022
"the client has the fridge unplug, so i reset the power, compressor sound normal and frost pattern is good, but the client inform me that she found frost build up on the freezer wall, that means the defrost is not working. order evaporator freezer assy; ordrng 1 WPW10514110 (motor evaporator)"
We serviced a
KITCHENAID ICE MAKER
Model KUIX305ESS2
Near Richmond, Virginia 23236
Jerod R.
Job Details: 12/02/2022
"tested unit found unit has bad ice grid heater , wire is severed; ordrng 1 W10919199 (grid-cuttr)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Norfolk, Virginia 23513
Carl A.
Job Details: 12/02/2022
"cx complaint of unit locking and unlocking,checked unit to find no error codes at this time called techline spoke with Rob ran unit through diagnoise tested componets unit is working as designed found bezel to be broken and the bottom part of door switch broken as well,advise cx on use of soap as they are use up to the number 4 line on cup that comes with the degregeant,also advise cx to run clean wash mode as instruced by techline SR#7735187754; ordrng 1 W11643703 (BEZEL)"
We serviced a
KITCHENAID OVEN
Model KOCE507ESS11
Near Severna Park, Maryland 21146
Andrew H.
Job Details: 12/02/2022
"Cx complaint wave covers are becoming extremely hot after use and show signs of discoloration. Advised cx issues are caused by buildup of food debris on covers. Ordering 2 new replacement covers (W10915651), scheduled return job for Wednesday 12/14/22; ordrng 2 W10915651 (Waveguide Cover)s"
We serviced a
JENN-AIR RANGE
Model JDRP648HL01
Near Moseley, Virginia 23120
Jerod R.
Job Details: 12/02/2022
"replaced all parts but the module, new module had connector half off it, also found small rear burner has cracked electrode ordered; ordrng 1 W11234290 (cntrl-elec) and 1 W11238756 (igntr-surf)"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Georgetown, Delaware 19947
Frederick R.
Job Details: 12/02/2022
CX complaint is F0E9 error code. Inspected tested unit and verified complaint. During inspection I foun leveling legs defective and causing WM to wobble uncontrollably. This is under 30 days from DOP and falls under 30 day warranty. Ordering levleing legs for unit. Parts in stock.; ordrng 4 WPW10687506 (leveling leg)s and 1 look (look)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Fairfax, Virginia 22030
Christian C.
Job Details: 12/02/2022
Cx complaint unit sometimes works and sometimes doesnt. Inspected unit correct outlet polarity. Getting 123.7VAC from outlet. Unit turns on no errors stored. Ran through diagnostics no issues. Ran through normal wash and after a few minutes unit cut off and cannot turn back on. Inspected control no blinking led. Getting 123.7VAC to control. Ordering control. Control 3 at upper marlboro and 0 at whirlpool.; ordrng 1 W11116592 (control)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Newport News, Virginia 23608
Carl A.
Job Details: 12/02/2022
"cx complaint of unit nmaking a grinding noise,checked unit to find no error codes at this time,checked bottom of unit to find that splinds have grinded on both the gear case and splutch replaced sputch as the moment but unit is going to need a grear case as leaking oil from it ordering parts needed for repairs; ordrng 1 W10752187 (Washplate Screw) and 1 W11510461 (WASHPLATE) and 1 W11449840 (Gearcase) and 1 W10721967 (Drive Clutch Kit) and 1 W11239857 (belt) and 1 LOOK/LOOK"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHV0
Near Goldsboro, Pennsylvania 17319
Fred G.
Job Details: 12/02/2022
"cx complaint unit is leaking from underneath. inspected unit and found inlet valve is cracked at the valve itself, causing the leak. unit will need inlet valve to fix leak issue. scheduled cx for a return visit for 12/7/22.; schdld next appmnt for 12/7 WED !"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS00
Near Potomac, Maryland 20854
Roberto I.
Job Details: 12/02/2022
"Cx complaint humming noise, damaged door gaskets.Confirmed damaged and noldy rc door gaskets. Compressor and fans on, unable to confirm any humming noise. Ordering 2 door gaskets 8201809. Collected $578.48, balance due $220. **2 COUNTS** per time consuing parts replacement; ordrng 2 8201809 (door gasket)s and 1 2 counts"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Fulton, Maryland 20759
Eric W.
Job Details: 12/02/2022
cx complaint was leaking from top load washer afrer a few tried to recreated the complaint and seen it was a service pointer saying the tub ring was the issue so we orderd the partalso while trying to take off the top of the washer we scrached the washer ording new top; ordrng 1 W11094304 (tub ring) and 1 W11423774 (top) and 1 W11178258 (control) and 1 W11449841 (gear case)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Darlington, Maryland 21034
Neil H.
Job Details: 12/02/2022
COMPLAINT HEATING NOT WORKING I CONFIRMED IT RUNNING DIA TEST MODE AND CHECKED THE HEATER FOR CONT. CHECKED GOOD AND CHECKED THE HARNESS OREDRING NEW CONTROL; ordrng 1 W11462458 (CNTRL-ELEC) and 1 W11573758 (THERMOSTAT)
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Milford, Delaware 19963
Frederick R.
Job Details: 12/02/2022
CX comnplaint is WM grinding. Inspected/tested and found the rotor/stator have worn out. Parts are CBE. CX paid $120 SC fee by AMEX and will owe $110 labor upon completion of job.; ordrng 1 W10915700 (stator) and 1 W10915701 (rotor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Round Hill, Virginia 20141
Ricky E.
Job Details: 12/02/2022
"installed parts, unit cks ok....; ordrng 1 look/look (look/look)"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Westminster, Maryland 21157
Brian R.
Job Details: 12/02/2022
cx complaint is unit fills and says sencing and switched to wash and just stops and wont do anything. took a few tries for unit to want to take code and switch. found code F1E1 Main control fault F8E1 Long Fill ran recalibration and then auto test. unit gets no cold water but hot strong. unit will need parts. all parts in. scheduled cx as well as put in for a weekend or cancelation list or anything sooner. office will schedule if sooner. ; ordrng 1 W11481725 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS0
Near McLean, Virginia 22101
Jason A.
Job Details: 12/02/2022
CX complaint DW leaks. Found elbow at fill tube loose. Water drip as soon as I bumped. See SDpics. Tightened elbow & ran test wash 2X Racks are separating S22916 covered > JJ; ordrng 1 W11259785 (track L S22916) and 1 W11259786 (track R S22916)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Chester, Virginia 23831
Chris B.
Job Details: 12/02/2022
cx comp unit will not cool in fc also cx stated that i have to deam unit non repairable cx stated whirlpool said this did call techline spoke with robert found amp draw at compressor to .58 sr#7735182604 found unit has sealed system leak ordering compressor evap and drier unit is r134a; ordrng 1 W10780378 (comp) and 1 WPW10239732 (evap) and 1 WPW10143759 (drier)
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Vienna, Virginia 22182
Jason A.
Job Details: 12/02/2022
B.I. FRIDGE. Replaced all 12 LEDs W11632139 from van stock per TSP #: W11606409 Rev E / / / S84638. Test all leds are working > JJ; ordrng 4 W11632139 (LEDs JJ/ VS)s and 1 look (LOKO)
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW4
Near Monkton, Maryland 21111
Brian R.
Job Details: 12/02/2022
cx had 1 load done and on 2nd load running when i got here and unit was leaking. puylled unit and removed back as thats where water was coming from and water coming out hole on center left of unit through a drain hole. called tech line and spoke to Travis and SR#7734819589 found unit switched to new drum and changed ait port and this drum did not come with hose. advised to order hose and install hose and sit again with unit and run a entire cycle. advised cx we will try to over night or expidite part if we can. we went off pointer W11495084. office to schedule. cx also wanted to leave back panel off to dry and put a towel down so she can finish load in there. advised unit wont be secure and will wabble. put unit back per there request.; ordrng 1 W11495084 (Hose)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Lewes, Delaware 19958
Michael E.
Job Details: 12/02/2022
"CX complaint: very loud when running. Tested and verified complaint. I found the condenser is rattling and the vibration is coming from the compressor which is vibrating excessively. Ordering compressor, coupler, dye drier, 2 count and SS tech needed per FR; ordrng 1 W11370574 (compressor) and 1 W11506635 (coupler) and 1 W10143759 (drier (service))"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHB03
Near Newark, Delaware 19711
Alexander W.
Job Details: 12/02/2022
"Cx complaint unit not making ice inspected tested and verified cx complaint found ice maker defective stuck in harvest position installed new ice maker from pre-id parts and tested unit, unit not finding him position or doing anything, reset power still nothing cut open harness through door no signs of failed harness took continuity through grey wire straight to ice maker and there is a break in wire just not visible, ordering FC door and informed cx of wait time and delivery to cx home also ordering control just in case. Cannot reached due to SO part. ; ordrng 1 LW11026427 (FC door) and 1 W11212392 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Virginia Beach, Virginia 23452
Anthony D.
Job Details: 12/02/2022
cx complaint unit not making ice checked unit to find E2 motor lost position code ordring icemaker to complete repair; ordrng 1 W11579560 (ice maker)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Hopewell, Virginia 23860
Chris B.
Job Details: 12/02/2022
cx comp unit will not work insp unit found f5e4 lid not opened between cycles found unit buzzing when in agite and when in spin unit will hum and buuz unit will need cap W11395618; ordrng 1 W11395618 (cap)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Hanover, Pennsylvania 17331
Bernard M.
Job Details: 12/02/2022
"Cx complaint unit doesn't cool. Entered service mode and ran test 38, accessed the compressor and found it running. Evap fan also running b ut unit wasn't cooling. Accessed evap and found no frost pattern. Unit will need sealed system repair. Also found the left bracket in freezer to be damaged and the middle rack doesn't slide in and out smooth. The freezer door has dents and scratches on it. Cx is inside the 30 days of purchase for cosmetic damage. Door to be shipped to cx address. Once all parts are in contact cx to reschedule.; ordrng 1 W11592010 (compressor) and 1 W11109499 (drier) and 1 W11291123 (evaporator) and 1 W11548259 (condenser) and 1 W11129486 (freezer door) and 1 W11241580 (left bracket) and 1 W10909682 (nameplate)"
We serviced a
JENN-AIR MICROWAVE
Model JMC2430LL00
Near Dayton, Maryland 21036
Eric W.
Job Details: 12/02/2022
"cx complaint is jennair built-in microwave - door does not shut well. it is not a smooth close, and light not cuttin on confrim lights wasnt cutting on went in diag mode and tested the lights and the door switch the MW light didnt cut on at all and the door switch opened and closed inconsentley ordering parts; ordrng 1 WPW10490593 (housng-lmp) and 1 W10886919 (lmp-basles) and 1 W11033422 (interlock) and 1 W11325784 (AM) and 1 W11238401 (transformr)"
We serviced a
KITCHENAID DBL WALL OVEN
Model KEMS309BSS00
Near Arlington, Virginia 22207
David J.
Job Details: 12/02/2022
CX complaint microwave will sporadically heat. Arrive today and tested unit and found the timer starts and turntable start spinning after about 20 seconds the light stay on but the timer sticks at a certain time and the turntable stops moving. Went into diagnostic mode and had no error codes for oven or microwave. Ran microwave for about two minutes without turning off and the F1E5 error code displayed. Returning with control and mag thermostat. CX owes labor on return visit.; ordrng 1 W10915648 (Microwave control) and 1 W11233913 (Mag sensor) and 1 W11568584 (Thermostat)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Annandale, Virginia 22003
Lloyd B.
Job Details: 12/02/2022
Cx complained the rf burner would only stay on high. Inspected the unit and found a bad switch. Also there are burn marks on the element. Unit needs switch and element.; ordrng 1 WP3149400 (switch)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Richmond, Virginia 23222
Jonathon C.
Job Details: 12/02/2022
"cx complaint, unit shakes. attempted to replace suspension rods. new rods damaged. unable to complete repair, reordering rods. i leveled the unit, also added absorbtion pads from VS. resched for 12/16 cx prefers AM app; ordrng 1 W11130362 (suspension)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Kingsville, Maryland 21087
Neil H.
Job Details: 12/02/2022
NEED CALL SENT BACK ON MONDAY TO CALL TECH LINE AND THAN I WILL REACH BACK OUT TO CX'S BECAUSE THEY DON'T WANT ANY WORK DONE ON UNIT THEY WANT IT REPLACED BY LOWES; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Owings Mills, Maryland 21117
Justin S.
Job Details: 12/02/2022
cx says the unit makes noise 5 minutes into the wash. in component activation the unit is agitating spinning draining and filling good. no error ocdes in memory. ran the calibration and i heard the loud grinding noise. removed the shieldf and found the gearcase has been leaking oil. the unit needs parts; ordrng 1 W11454372 (gearcase) and 1 W10721967 (clutch) and 1 W11481722 (actuator) and 1 W11611297 (belt)
We serviced a
WHIRLPOOL WASHER
Model WFW7590FW0
Near Belvidere, North Carolina 27919
Branden R.
Job Details: 12/02/2022
"cx complaint unit leaking and staying locked checked unit and found errors f3e1 f9e1 found drain pump intermittently coming on , also found bad front door seal ( bellow ) allowing unit to leak while running ordering new drain pump and seal for proper repair .; ordrng 1 W11106747 (Washer door Seal) and 1 WPW10605427 (drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Elkridge, Maryland 21075
Robert L.
Job Details: 12/02/2022
"upon arrival unit shepard pratt hospital, unit extremely far form loading dock, spoke with cx they were willing to reschedule, NO RL; ordrng 1 look (look)"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS2
Near McLean, Virginia 22101
Jason A.
Job Details: 12/02/2022
CX complaint OVEN doesnt maintain temps. Measure sensor resistance &test mode shows temp is 84F & unit has not been used since last night. Display sections are not working. See SDpics. CX on vacation Jan2 to March5 > JJ; ordrng 1 W11105615 (Display) and 1 LOOK (LOOK) and 1 CXonvacationJan2toMarch5 (CX on vacation Jan2 to March5)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Newark, Delaware 19711
Alexander W.
Job Details: 12/02/2022
"Installed parts per previous diag tested unit, no leak told cx to keep tested and if unit leaks to call us back unit is working as designed job is complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Newark, Delaware 19711
Alexander W.
Job Details: 12/02/2022
"Installed parts per previous diag tested unit, no leak told cx to keep tested and if unit leaks to call us back unit is working as designed job is complete."
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM00
Near Sykesville, Maryland 21784
Marc M.
Job Details: 12/02/2022
"cx complaint control not operating correctly still. cx states unit will still make beeping noise at seemingly random times after control replacement. at first went to enter diag,at which point found that the control was not seated in the housing which was causing the 'temp setting' button to be permanantly depressed, so when the cx would close the door the switch would active service diagnostic cycle. correctly installed existing control and tested unit. unit now checks good."
We serviced a
KITCHENAID RANGE
Model KFDC506JSS01
Near Ashland, Virginia 23005
Thomas B.
Job Details: 12/02/2022
Cx complaint unit is not working properly inspected unit removed and replaced the valve and the manifold tested and inspected for proper use unit now functions normally