We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrf560seym04
Near Fort Washington, MD 20744
Robert A.
Job Details: 02/03/2023
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
MAYTAG DRYER
Model medx655dw1
Near Strasburg, PA 17579
Justin L.
Job Details: 02/03/2023
Cx complaint unit not spinning and heating even when off. Was able to access unit and verify concern. Found element grounding out which tripped thermal fuse. Quoted cx for repair and collected full amount. Replaced and tested unit now checks good no further work needed
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Front Royal, VA 22630
Ezra M.
Job Details: 02/03/2023
"installed drain pump, tested, unit working properly"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Lancaster, PA 17602
Justin L.
Job Details: 02/03/2023
As per previous visit was able to access unit and replace parts. Calibrated and tested unit now operates as designed no further work needed
We serviced a
WHIRLPOOL WASHER
Model wtw5000dw2
Near ,
Michael E.
Job Details: 02/03/2023
Replaced basket as per previous diagnosis. Tested unit and it is now working properly. Job is complete
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS20
Near Brunswick, MD 21716
Ricky E.
Job Details: 02/03/2023
"customer stated that the units display was slow.. reset power and factory settings.. i also instructed the customer to get the unit on wifi, and tethered to the wpl app..."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Stafford, VA 22554
Robert W.
Job Details: 02/03/2023
Installed connector unit tested and is working properly.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Hagerstown, MD 21740
Ken M.
Job Details: 02/03/2023
Control and lower harness replaced and tested. Unit is working properly. Old harness left with customer.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507EBL01
Near Littlestown, PA 17340
Drew B.
Job Details: 02/03/2023
replaced fc harness fan and now checks good defrosted and started cooling porperly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Martinsburg, WV 25401
Ken M.
Job Details: 02/03/2023
"Customer complaint is that the left door is sagging, not lining up with the right door. Inspection of the unit found only 1 screw in the upper left door hinge. Door pulled to the left and 2 screws added to the hinge to secure the door properly. Unit is working properly."
We serviced a
MAYTAG WASHER
Model MVWB855DC4
Near Harrisburg, PA 17112
Cody H.
Job Details: 02/03/2023
"Was able to access unit and replace parts per previous visit. Unit now works as designed, no further work needed."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Ranson, WV 25438
Ken M.
Job Details: 02/03/2023
Control and valve replaced and tested. Unit is working properly. Returning old valve for quality analysis.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Westminster, MD 21158
Bernard M.
Job Details: 02/03/2023
"Replaced both parts, ran test 36, fan runs, ran test 57 and icemaker harvested then ran test 45 and it filled with water. Unit checks good"
We serviced a
JENNAIR OVEN
Model JJW2827DS03
Near York, PA 17403
Sal R.
Job Details: 02/03/2023
CX complipolaint is that the unit is giving a F2E1 error code. I was able to conferm. Unit needs a control panel (W11236899). I collected $120.00 for service charges. I quoted CX for the repair. CX is reaching out to JennAir and will call office back if repair is wanted.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near York Haven, PA 17370
Fred G.
Job Details: 02/03/2023
i was able to access unit and replace the lower harness as per previous visit. tested unit and found unit now checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Manchester, PA 17345
Fred G.
Job Details: 02/03/2023
i was able to access unit and replace both the inlet valve and duel water valve as per previous tech. tested unit and found unit now checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354EBS3
Near Jarrettsville, MD 21084
Neil H.
Job Details: 02/03/2023
replaced the sump motor unit tested good
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Lancaster, PA 17603
Justin L.
Job Details: 02/03/2023
Cx has extended warranty coverage and will need to contact them to have ticket corrected. Unit is stacked so will need a 2nd tech for return
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Wilmington, DE 19808
Frederick R.
Job Details: 02/03/2023
Replaced dispenser per prior diagnosis. Didnt check unit after reapiur. CX has a hole in his braided hot water line and its leaking everywhere and cant turn it off. Unit is repaired. job is complete
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Virginia Beach, VA 23464
Branden R.
Job Details: 02/03/2023
"cx complaint unit vibration during cycle - top load washerchecked unit and found no error codes did fine back left suspension rod unseated allowing unit to be off balenced , reseated and tested unit , unit is running as designed with no proplems used 4 wet towels to show cx and cx agreed... unit is running as designed ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Bowie, MD 20716
David J.
Job Details: 02/03/2023
Cx complaint water leaking from behind unit. After last tech he had found adapter kit was needed. Arrived today and removed top of unit. Removed ice maker and installed adapter kit. Went to re install unit and found it would not go in with new gaskets. Inspected back wall and found a white crease in liner. Called Techline unit is not repairable. Replaced dual valve and tested now dispensing water and not leaking. Sent photo in and provided sr number for Cx to call warranty company. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model Kdte204kps1
Near West York, PA 17404
Fred G.
Job Details: 02/03/2023
"cx complaint unit is beeping and and flashing again. inspected unit and found water in drip pan. cleared and cleaned water and entered diag and found f8e4, f9e2. cleared codes and then notice unit is leaning forward. i was able to adjust front legs and get unit plum and level. tested unit and found no leaks during testing. i think unit leaning forward is allowing water to come to the front of unit due to gravity."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAW13
Near Ruckersville, VA 22968
Eric F.
Job Details: 02/03/2023
"Confirmed cx complaint unit door not opening/closing properly. Found drain pan frozen over, catching on door. Removed ice/drain blockage, tested unit, unit working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Williamsburg, VA 23188
Justin W.
Job Details: 02/03/2023
replaced wheels tested unit working as designed
We serviced a
KITCHENAID RANGE
Model KSDB900ESS1
Near Bowie, MD 20720
David J.
Job Details: 02/03/2023
Cx complaint temps are off. After previous tech he had found unit needed a new temp sensor. Pulled unit out and replaced temp sensor. Tested unit and checked for errors. Unit now working as designed job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Berlin, MD 21811
Michael E.
Job Details: 02/03/2023
Replaced auger motor and yoke as per previous diagnosis. Tested unit and it is now working properly.Job is complete
We serviced a
WHIRLPOOL OVEN
Model WGG745S0FS02
Near Haymarket, VA 20169
Daniel J.
Job Details: 02/03/2023
installed burner head and nburn caps tested all lighting in the same amount of time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Columbia, MD 21046
Robert L.
Job Details: 02/03/2023
"installed new divider, auger motor and yolk per previous, tested all ops ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Reston, VA 20194
Jason A.
Job Details: 02/03/2023
Replaced DW htr element per TSP W11540964 & S17304. Ran test wash before pushing DW back into cabinet. Start NORMAL cycle. Unit is advancing. NO LEAKS > JJ
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Edenton, NC 27932
Austin D.
Job Details: 02/03/2023
cx complaint the unit is not cooling. checked the unit and found that the return air duct was full of foam. removed the foam and tested operation. unit is running as designed. fridge temp was 42 when leaving and freezer was at 8 degrees. tested ice maker and it passed all tests.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Edenton, NC 27932
Austin D.
Job Details: 02/03/2023
cx complaint the unit is leaking out of the ice door. found that the water pressure was low so the water wasnt making it into the ice maker. reseated the water line on the vavle and pressure is good now. replaced ice maker and tested operation. unit is running as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Williamsburg, VA 23185
Lucas R.
Job Details: 02/03/2023
"replaced vents and gaskets, tested, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WFW6605MW0
Near Virginia Beach, VA 23464
Branden R.
Job Details: 02/03/2023
helped zr with unit .
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Ruckersville, VA 22968
Eric F.
Job Details: 02/03/2023
"Confirmed cx complaint unit leaking from around door. Cx states that he recently installed a new dispenser and that the leaking started then. Checked dispenser, found it not fully seated in door assembley, water leaking around seal. Properly seated dispenser, tested unit, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Westminster, MD 21157
Brian R.
Job Details: 02/03/2023
replaced parts ordered and checked unit. unit now checks. job complete.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Virginia Beach, VA 23462
Zachery R.
Job Details: 02/03/2023
"replaced all parts, tested, unit working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Chevy Chase, MD 20815
Leon
Job Details: 02/03/2023
ice maker was turned off turned ice maker back on told cx to wait a few hours and check other than that check if the ice maker motor worked which it did check if the IM was getting water which it is also checked for errors which was none
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Arlington, VA 22204
Christian C.
Job Details: 02/03/2023
Cx complaint unit doesnt work. Any cycle would stay in sensing then end cycle. Inspected unit no errors. Ran through diag cycle drum did not spin. Could turn drum manually freely. J6 connector seated fully. Tested J6-1/J6-2 12.6ohms. J6-2/J6-3 12.7ohms. J6-1/J6-3 13ohms. All good readings. Installed new control. Tested unit in diag cycle no issues. Ran a drain and spin no issues. Unit is working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Wilmington, DE 19808
Frederick R.
Job Details: 02/03/2023
"CX complaint is no power to DW. Went to junction box and measured voltage. Isolated house wired and pulled the following. L1 to G 123vac.. L1 to N 46vac and n to G 30vac, CX has a wiring issue. Advised them to contact an electrician. Unit is not the issue. Job is complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Charlottesville, VA 22902
Kyle A.
Job Details: 02/03/2023
Installed pump and tested unit and unit is now as designed .
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near North Bethesda, MD 20852
Israel R.
Job Details: 02/03/2023
Cusotmer complaint unit middle burner is making explosion noises when turning the knob to low. I found the unit does not have low the flames turns off and gas is coming out. I adjusted the valave and set the burner to simmer on low and med and high is not visible when moving the know. Kept the burner on for as long as possible and has clean burn. Unit is back to normal operations.
We serviced a
WHIRLPOOL HOOD
Model WVW53UC6LS0
Near Haymarket, VA 20169
Daniel J.
Job Details: 02/03/2023
replaced chimney
We serviced a
WHIRLPOOL DRYER
Model WETLV27HW1
Near Reston, VA 20190
Jason A.
Job Details: 02/03/2023
CX complaint DRYER vent hose loose. Reconnect vent hose & checked to make sure its tight. Upper connected. Test dryer & no air escaping > JJ
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Bear, DE 19701
Taylor F.
Job Details: 02/03/2023
Cx complaint is unit not spinning. Replaced all parts from previous diagnosis and unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Manassas, VA 20112
Demonte S.
Job Details: 02/03/2023
Installed L.e.d. Board & Power Supply Board. Unit is working as Designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Wilmington, DE 19805
Frederick R.
Job Details: 02/03/2023
Replaced icemaker per prior techs diagnosis. power cycled and tested anr replacement and it is now wokimg properly. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Georgetown, SC 29440
Jason T.
Job Details: 02/03/2023
"Cx complaint, no ice production, power cycled the unit, ran factory test to verify unit operation. Set to an 8 hr defrost cycle, verified icemaker fill-harvest...working as designed."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Fishersville, VA 22939
Danny R.
Job Details: 02/03/2023
unmit is a medical place this is being used comerciaslly to clean towels and blankts and sheets 10 plus loads a day per cx . this isnt covered and also has a f7 e4 code not shifting and motor is rubbing would need shifter and rootro anf stator but cx will replace unit with a comercial unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Sterling, VA 20165
Jason A.
Job Details: 02/03/2023
. CX complaint FRIDGE gets cold but FC never gets below freezing. Bowl of water is not frozen after several days. Checked pressures after unplugging unit. Called techline Pressure checked cabinet lines. 135 PSI & sprayed connections & lines with soapy water. Sprayed evap section also with soapy water. No bubbles appeared. Lost pressure in under 15 minutes. Called techline again same SR > JJ
We serviced a
KITCHENAID RANGE
Model KSEG950ESS5
Near Virginia Beach, VA 23462
Zachery R.
Job Details: 02/03/2023
"replaced control and ui, tested, unit working as designed."
We serviced a
KITCHENAID FREEZER
Model KRFF507HPS04
Near Frederick, MD 21704
Andrew S.
Job Details: 02/03/2023
Upon arrival I found that the door was scratched on the RH side. I was able to replace the door and other related parts that the cx had received. Unit is sealed and functioning as intended. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Chester, VA 23836
Chris B.
Job Details: 02/03/2023
replaced cover tested unit working as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM01
Near Fairfax, VA 22032
Tanner B.
Job Details: 02/03/2023
" found kinkerd cap tube line. submitted pic to wpl techline, gunna reach out w/ next steps regarding unit . Job Complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT910SSYM1
Near Crozet, VA 22932
Danny R.
Job Details: 02/03/2023
glass in sump arrea cleared out checksok
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Centreville, VA 20120
Richard B.
Job Details: 02/03/2023
"CX complant. Microwave not heating. Prior diagnosis found unit needs control , diode and possibally mag. Installed control and diode after testing mag. Microwave heating as designed. Job completed, CX due a refund for magnatron + tax , - labor charges of 110 , Please issue to original paynment . RB"
We serviced a
MAYTAG WASHER
Model MHW5630HC1
Near Chantilly, VA 20152
Daniel J.
Job Details: 02/03/2023
washer lo flo error while in cycle not completing rinse cycle removed cold water lines from valve debris behind filter limting water flow replaced hot and cold water valves and cleared faults no errors durng diag and no leaks present
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC1
Near South Riding, VA 20152
Daniel J.
Job Details: 02/03/2023
customer washer giving lo flo error checked fault history f0 e 2 error f9 e1 errors stored removed cold water line and tested pressure normal replaced cold and hot valves deleted fault history tested unit test 12 water entering as normal ran quick wash no errors and diag one more time no errors no leaks
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Stephens City, VA 22655
Ezra M.
Job Details: 02/03/2023
"burning smell. found belt rubbing idler wheel due to loose bolt. relaced belt and idler pulley, tested, working properly. also advised cust to clean vents. called safety,; used 1 W10837240 (idler pulley) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Woodbine, MD 21797
Marc M.
Job Details: 02/03/2023
installed compressor and drier and pulled unit into a 30 inch vacuum. unit held vacuum with no leaks. charged unit with 134a and tested. unit developed full frost pattern on evap. did have to thaw ice accumulation at cap tube with steamer. unit cooling now with no issues.
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Marriottsville, MD 21104
Marc M.
Job Details: 02/03/2023
cx complaint unit very noisey during cycle. removed drum and found worn idler and rollers. replaced with pre id parts and tested unit. unit now checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Virginia Beach, VA 23462
Zachery R.
Job Details: 02/03/2023
"replaced switch, tested, unit working as designed."
We serviced a
MAYTAG WASHER
Model MVWC425BW1
Near Baltimore, MD 21229
Eric W.
Job Details: 02/03/2023
installed all pats but not the motor gear case was bad
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Rockville, MD 20852
Israel R.
Job Details: 02/03/2023
Installed icemaker and tested unti is back to normal operations.
We serviced a
WHIRLPOOL WASHER
Model WFW6605MW0
Near Virginia Beach, VA 23464
Zachery R.
Job Details: 02/03/2023
"replaced all parts, tested, no signs of leaking. no faults after test 12, unti working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Ashburn, VA 20147
Ricky E.
Job Details: 02/03/2023
"installed parts and verified no leak, unit cks ok.."
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH53520CS6
Near Chesapeake, VA 23322
Branden R.
Job Details: 02/03/2023
"cx under impression unit has warrenty advised cx no warrenty for unit and service will be due of 120 not including parts or labor , cx refused service stating they will be contacting WP for some help with unit ."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Chesapeake, VA 23320
Zachery R.
Job Details: 02/03/2023
"replaced all parts, calibrated and tested, no faults after auto test cycle, unit working as designed."
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Ashburn, VA 20147
Ricky E.
Job Details: 02/03/2023
"installed part, unit cks ok.."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QMX01
Near North Bethesda, MD 20852
Israel R.
Job Details: 02/03/2023
Installed all parts and tested. Unit is back to normal operatiomns. After intalling filter the unit did not stop dispensing after testing.I had to reset the board and after a couple resets the unit started working normal. Unit is back to normal operations.m
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Takoma Park, MD 20912
Brian F.
Job Details: 02/03/2023
"Cx states unit shaking/moving across floor during spin. Found F0E5 (off balance load). Cx had another repair company come out to replace suspension, very likely did not calibrate after. Leveled unit and ran calibration cycle, unit is now working properly."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Arlington, VA 22201
Christian C.
Job Details: 02/03/2023
Cx complaint unit would stop mid cycle and would not drain. Inspected unit no errors. Unit is not level. Leveled unit and recalibrated unit. Ran unit through diag cycle no issues. Unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Bowie, MD 20720
David J.
Job Details: 02/03/2023
Cx complaint of un responsive touch on console. Arrived and unplugged unit. Removed lid and disconnected console. Installed new console and re installed new lid. Tested unit with Cx and everything is working as intended. Job complete
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near Baltimore, MD 21229
Eric W.
Job Details: 02/03/2023
installed new bake and broil and tested unit now heating
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Charlottesville, VA 22901
Danny R.
Job Details: 02/03/2023
Technical Service Pointer #: W11636633 Rev A this is covered undder this it has a scode for replaced if it has f2 e1 f2 e0 codes called trade care .spoke with them there and got sr number. A product exchange will be initiated under S Code is S254EE.for replacement unit
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Chantilly, VA 20152
Demonte S.
Job Details: 02/03/2023
"Installed Evaporator Cover, Plate & Door Gasket. Heated the Door Gasket with Heat Gun. Unit is working as Designed."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Frederick, MD 21701
Andrew S.
Job Details: 02/03/2023
Per previous tech i was able to access and repalce the spark module. I then tested it and found that all of the burners are igniting as intended. Job complete
We serviced a
MAYTAG DRYER
Model Medb835dw4
Near Palmyra, VA 22963
Kyle A.
Job Details: 02/03/2023
Cx complaint of unit squealing. Did confirm and found units idler seized. Replaced idler and the unit is now as designed.
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Gaithersburg, MD 20878
Roberto I.
Job Details: 02/03/2023
"Cx complaint frost in the freezer.Inspected unit, found Fc door gasked not sealing properly on the top, and frost forming inside. Removed dfrost and molded gasket by using heat. Unit good to go."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Fredericksburg, VA 22407
Robert W.
Job Details: 02/03/2023
CX Complaint is the unit is not washing well. Inspected unti and found error code F7E6 motor fault ran diag and found the actuator has failed and wont allow agitator to work properly. Replaced actuator and tested unit is working properly.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Spotsylvania Courthouse, VA 22551
Robert W.
Job Details: 02/03/2023
"Cx complaint is the unit isnt filling. Inspected unit and found F0E3 error Cx hasnt put much clothes in unit ran diag and they cycle seems to be off, Factory calibrated unit and tested again and unit is working properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Williamsburg, VA 23188
Justin W.
Job Details: 02/03/2023
called tradescare spoke to Cyndia authorization approved for double labor located in sticky notes. replaced all parts and tested unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Newark, DE 19702
Taylor F.
Job Details: 02/03/2023
Cx complaint is unit not making ice. Tested inspected and verifed complaint. Found the IM not responding when reset. IM had voltage. Quoted cx for repair. Replaced IM from pre id and unit is now working as designed. job is complete. Cx paid in full by CC
We serviced a
KITCHENAID MICROWAVE
Model KEMS309BSS00
Near Washington, DC 20007
Samuel R.
Job Details: 02/03/2023
installed screws per previous tech.unit did not work.unit needs interlocks.oulled unit out and due to poor install unit was extremly hard to pull unit in and out.cx did not want to go with repair as how difficult unit was to put back in.spoke with MR and took a pic of how unit was installed.refunding cx interlock kit.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM3
Near Arlington, VA 22201
Christian C.
Job Details: 02/03/2023
Cx complaint unit is not working at all. Inspected unit found F7E1 no heat. Ran through diagnostic cycle unit would fill but motor did not kick on to push water. Heard a humming from control. Installed new control. No errors. Tested in diag cycle. Motor now comes on. Unit is working as designed.
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Arlington, VA 22205
Christian C.
Job Details: 02/03/2023
"Inspected unit. No errors stored since last visit. Installed appliance manager, and console. Tested oven on bake at 200. Unit heated up to 200 and no issues. Tried with lowest setting at 175 and no issues either."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Earlysville, VA 22936
Danny R.
Job Details: 02/03/2023
installed part checks ok
We serviced a
WHIRLPOOL DRYER
Model GEW9200LL2
Near Frederick, MD 21702
Andrew S.
Job Details: 02/03/2023
Cx complaint is that the unit is not heating. Upon arrival I found the unit is turning on and spinning but is not heating. i found that the heating element is reading OL. I quoted the cx for the cost of the repair. Cx paid in full. I was able to access and repalce the heating element. i then tested the unit and found that it is now functioning as intended. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Bel Air, MD 21015
Neil H.
Job Details: 02/03/2023
cx complaint some cycles washer leaks i found white residue on bottom of cabinet the concentrate was set to 2x i set it up to 10x and see if that will add less soap 2 tablespoons all that's neweded and i'm seeing more that that which will cause leaking at time or often
We serviced a
WHIRLPOOL DRYER
Model MEDB835DW4
Near Arlington, VA 22205
Christian C.
Job Details: 02/03/2023
Cx complaint unit squeeks 5-10 minutes into a cycle. Inspected unit ran through timed dry and unit started to squeek about 8 minutes in with dry clothes. Found center roller in rear was cracked and not spinning freely. Installed new roller. Tested unit in timed dry for 15 minutes with clothes no more squeeking. Cx paid in full.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Martinsburg, WV 25404
Ken M.
Job Details: 02/03/2023
"Customer complaint is that the unit runs, but does not heat. Checked power to the unit and found no power on L2. Customer needs an electrician."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Alexandria, VA 22315
Lloyd B.
Job Details: 02/03/2023
"Cx complained the unit did not operate. Installed new control, console, user interface and harness and tested and the unit works as designed. Job complete"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Sykesville, MD 21784
Marc M.
Job Details: 02/03/2023
checked drain pump circuit at control and found 19.5ohms. installed control and ran calibration cycle (unclear in notes if this had been done previously). following calibration cycle ran a standard quick wash cycle and unit then functioned perfectly. unit now checks good. did not use fascia ordered as it is just a plastic cosmetic component with no mechanical value.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Finksburg, MD 21048
Marc M.
Job Details: 02/03/2023
indstalled rear panel and adjusted unit feet to center tub assembly in cabinet. unit now checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDG07
Near Owings Mills, MD 21117
Brian R.
Job Details: 02/03/2023
cx complaint is ice tastes really bad and unit not cooling she says and unit just not right from the start. replaced thermistor that was ordered and checked unit. advised cx to give the unit the next 12-24 hours to adjust and see how it does. job complete.
We serviced a
WHIRLPOOL OVEN
Model JDS1750FS1
Near Nellysford, VA 22958
Kyle A.
Job Details: 02/03/2023
Cx complaint of certain burners blowing out when fan is on. Adjusted burners and unit is now as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near Edenton, NC 27932
Austin D.
Job Details: 02/03/2023
found dishwasher at the house with special project for the heating element. forgot to take photo of model abd serial but i called the cx on vonage and cx told me info over the phone. ordering new element to resolve the issue. advsied cx that we will be in contact with them once the part has arrived. cx agreed.; ordrng 1 W11537778 (element)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Clarksburg, MD 20871
Ricardo S.
Job Details: 02/03/2023
"the client will call the manufacturer to see if they can cover the whole repair, because the unit is not to old"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Elizabeth City, NC 27909
Austin D.
Job Details: 02/03/2023
"cx complaint the unit is not draining,. checked the unit and found that the impeller on the drain pump had broken off of the shaft. therefore, i replaced the drain pump and tested operation. unit is running as designed.; ordrng 1 w10876537 (drain pump ar vs), used 1 W11537778 (drain pump ar vs) from stock"
We serviced a
WHIRLPOOL WASHER
Model GHW9250ML2
Near Frederick, MD 21702
Andrew S.
Job Details: 02/03/2023
Cx complaint is that the unit is filling up when not in use. Upon arrival i found that the unit will drain all the water out and then after a few hours /days it will fill with water. I found that the valve is not closing completely and allowing the water to continue to flow into the tub while not in use. I quoted the cx for the cost of the repair. Cx paid in full. I was able to access and replace the valve. The unit is now functioning as intended. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV0
Near Poquoson, VA 23662
Lucas R.
Job Details: 02/03/2023
"cx complaint no operation, checked unit found f6e1 u.i code, moisture on u.i from console pulling back.; ordrng 1 W11460908 (console) and 1 W11460962 (u.i)"