We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near South Boston, Virginia 24592
Kyle A.
Job Details:
03/07/2023
Found no damage to drum. Did find loose connection to drain pump and signs of leaking. Reseated hose and unit is now as designed.
We serviced a
KITCHENAID OVEN
Model KSDG950ESS3
Near Haymarket, Virginia 20169
Daniel J.
Job Details:
03/07/2023
cx stated that the flames are burning to high at low setting. adjusted flames at the low setting. cleaning cycle is working properly per tech support per
We serviced a
KITCHENAID FREEZER
Model KRSC503ESS01
Near Vienna, Virginia 22180
Demonte S.
Job Details:
03/07/2023
Inspected the unit. Found that the cx is saying that the Refrigerator Section is Iced Over. I then checked the Thermistor to the unit. I'm getting 8 K Ohms. Installed new Thermistor. Removed all Ice. Unit is starting to Cool. Unit is working as Designed. ( Any questions please check Sd Pictures. )
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Virginia Beach, Virginia 23455
Carl A.
Job Details:
03/07/2023
replaced all parts tested unit works as desigbed
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Vienna, Virginia 22181
Jason A.
Job Details:
03/07/2023
CX complaint FRIDGE RC temps inconsisitent. Found ice bin full of ice & RC temps showing 37F. Replaced evap cover & ran test 38. Good even frost pattern so not a sealed system issue. After replacing evap cover ran test 40 & verified cooling system follows tech sheet. Called techline to document & they agreed to evap cover issue.
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW1
Near Bethesda, Maryland 20817
Roberto I.
Job Details:
03/07/2023
"CX complaint noise during cycle.Ran a cycle confirmed metallic noise. Ran the unit without the front, found the coill hitting against the idler pulley. Pushed the coil back in place, the noise stopped. Unit good tio go."
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS1
Near Sykesville, Maryland 21784
Justin S.
Job Details:
03/07/2023
cx says the unit is not heating with the bake cycle. i can hear the bake ignitor sparking. found the bake ignitor is not sparking at the ignitor but the connection below it. there is some pans touching the connector. added some insulation and retested. the uniti s now igniting the gas every time. cx put on a cleaning cycle as i was leaving. the unit is now good
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Silver Spring, Maryland 20904
Brian F.
Job Details:
03/07/2023
"Cx states oven not heating. Ran 350* bake cycle, unit preheated normally without any issues. Ran broil cycle, broil element also heating properly. Unit is working properly.; (created new UIS, deleted prior attachment to UisID 11088)"
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Columbia, Maryland 21044
Robert L.
Job Details:
03/07/2023
"BLDG 3-107...cx complaint squeeling noise, found left roller triangle had split allowing roller to come to far forward, replaced rollers, tested all ops ok"
We serviced a
KITCHENAID MICROWAVE
Model KOCE900HSS02
Near Hamilton, Virginia 20158
Ricky E.
Job Details:
03/07/2023
"installed console, unit cks ok.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Jefferson, Maryland 21755
Ricardo S.
Job Details:
03/07/2023
"Cx complains that the gasket on the right door is broken, inspected unit, the gasket on the left side is good, replaced rh door gasket, unti cks ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Fairfax, Virginia 22030
Jason A.
Job Details:
03/07/2023
CX complaint FRIDGE not cooling. Test compressor & unit pulls 0.9A but no frost pattern forming. Cut into system & some R134 in system. Install coupler & UV drier from vanstock. Check for leaks & ran vac. Filled with 5.0 OZ R134. Unit has good working & equalise pressures. Good frost pattern. Evap fan & condneser fans working. Unit pulls 1.2A > JJ
We serviced a
JENNAIR MICROWAVE
Model JMC2430DP01
Near Alexandria, Virginia 22310
Lloyd B.
Job Details:
03/07/2023
Cx complained the unit shut down while in use. Installed new control and user interface and could not duplicate the problem and there are no codes. Job complete
We serviced a
WHIRLPOOL OVEN
Model WEE750H0HZ0
Near Arlington, Virginia 22206
Eric W.
Job Details:
03/07/2023
cx complant fr burner staing on high all the time installed new switch and tested unit is now working properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Arlington, Virginia 22204
Eric W.
Job Details:
03/07/2023
got to job and found unit still has infestation told cx that we can only come back after extermanator says everthing is dead please make sure cx has recept from extermantor
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Woodbridge, Virginia 22193
Demonte S.
Job Details:
03/07/2023
Inspected the unit. Found that the cx is saying that the Washer keeps getting off balanced. Checked the Suspension to the Drum. Suspension is good. Ran Service Diagnostics on the unit. Error Codes are F0E5 = Off Balanced Load. Cleared error codes from the unit. ( Asked the cx what they are Washing. Cx is trying to Wash blankets. I advised the cx this unit can't handle washing comforters. Cx will need to take these items to the laundromat. ) Unit is working as Designed. ( This is a Use & Care Call. I advised to the cx they only get one of these type of calls.)
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Virginia Beach, Virginia 23456
Austin D.
Job Details:
03/07/2023
came out to resolve the issue. disassembled the unit as needed. repalced all parts. put the unit back together. tested operation. unit is good to go. temp is coming down and feel airflow from freezer to fridge.
We serviced a
MAYTAG DRYER
Model MGDC215EW1
Near Washington, District of Columbia 20017
Emmanuel R.
Job Details:
03/07/2023
Replaced thermal fuse and tested unit. Unit is now working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM0
Near Hyattsville, Maryland 20783
Samuel R.
Job Details:
03/07/2023
cx complaint unit is not draining.inspected unit and could confirm.tested unit and found debris in pump.cleared pump and now working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Arlington, Virginia 22204
Eric W.
Job Details:
03/07/2023
cx complant of door not sealing got to cx home and he said the unit is now sealing and working properly
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Milford, Delaware 19963
Frederick R.
Job Details:
03/07/2023
CX complaint is DW dispenser door not opening. Inspected/tested and verified voltage going to dispenser. Replaced dispenser from pre-id. Also set hi loop for CX drain since he was complaining about odor. Tested unit after repair and it is now working as designed. Job is complete
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Fredericksburg, Virginia 22401
Tanner B.
Job Details:
03/07/2023
"Installed new lower harness , tested unit. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS01
Near Haymarket, Virginia 20169
Richard B.
Job Details:
03/07/2023
"CX complant. Door dented , Inspected unt and found door dented, Also found freezer liner has a T shapped cracck running along the bottom of freezer and splitting and going into compartment,. Documented with techline. Techline deemed unit non repairable. SAdvised CX to call CX service, Job completed, RB"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Gainesville, Virginia 20155
Richard B.
Job Details:
03/07/2023
"CX complant. Washer not cleaning . Prior diagnosis found unit neds dispenser , drawer and metering pump. Installed all and started a cycle. Unit working as designed. Job completed, RB"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Mechanicsburg, Pennsylvania 17055
Andrew S.
Job Details:
03/07/2023
Per previous diag I was able to access and replace the fill tube/Heater. i then tested the unit and found that it is functioning as intended. Job complete
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Fredericksburg, Virginia 22407
Tanner B.
Job Details:
03/07/2023
Installed new rollers / pulley and adjusted the heater .. Tested unit. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Lancaster, Pennsylvania 17602
Justin L.
Job Details:
03/07/2023
as per previous tech was able to access unit and replace parts. Tested unit and unit checks good no further work needed at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Dover, Delaware 19904
Taylor F.
Job Details:
03/07/2023
replaced sump from previous diagnosis and unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Hertford, North Carolina 27944
Branden R.
Job Details:
03/07/2023
came out to replace parts on unit disasembled and replace all parts needed for repair . tested unit is running as designed .
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Lanham, Maryland 20706
Shane B.
Job Details:
03/07/2023
installed all ordered parts and tested unit for cx. unit is working as designed and had no saved codes.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Woodside East, Delaware 19962
Frederick R.
Job Details:
03/07/2023
Replaced door bin for CX. Unit is not repaired. Job is complete
We serviced a
KITCHENAID COOKTOP
Model KCGD500GSS05
Near Bowie, Maryland 20720
Shane B.
Job Details:
03/07/2023
installed ordered part and tested unit for cx. unit is workign as designed.
We serviced a
KITCHENAID OVEN
Model KSGG700ESS6
Near Virginia Beach, Virginia 23464
Orbie
Job Details:
03/07/2023
replaced spark module and igniter. tested unit heated to 350 and 425. unit working as designed
We serviced a
KITCHENAID MICROWAVE
Model KMHS120KPS01
Near Beaverdam, Virginia 23015
Thomas B.
Job Details:
03/07/2023
Removed and replaced the control board tested for proper use unit now functions Normally
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near South Boston, Virginia 24592
Kyle A.
Job Details:
03/07/2023
Installed lock and tested unit and unit is now as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Virginia Beach, Virginia 23464
Orbie
Job Details:
03/07/2023
"arrived to site, cx stated they had to leave and the husband was capable to install part and to leave part with cx. left part with cx completing job."
We serviced a
WHIRLPOOL DRYER
Model wed8500dc4
Near Ruther Glen, Virginia 22546
Thomas B.
Job Details:
03/07/2023
Cx complaint unit is not working properly inspected unit removed and replaced the heating element and fuses tested for proper use unit now functions Normally
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Dillsburg, Pennsylvania 17019
Andrew S.
Job Details:
03/07/2023
Cx complaint is that the unit is tripping the breaker intermittently since the last repair. Upon arrival I found that the unit has no error codes. I then started a diag test and ran an amp draw test during the complete diag test. I found no ampr draw over 8.1 amps except for one brief spike at 10 amps. I called TL and SPoke with Bruce. I informed him of my findings. He stated that the unit is performing within its normal amp range and the breaker may be the issue. I informed the cx that the breaker would need to be looked at by an electrician. Unit is functioning as intended. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Charles Town, West Virginia 25414
Ken M.
Job Details:
03/07/2023
Damper replaced and tested. Unit is working properly. Old part left with customer.
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Keymar, Maryland 21757
Bernard M.
Job Details:
03/07/2023
"Replaced clutch per previous tech, recalibrated and ran auto test and unit didn;t make any noise during spin cycles. Unit checks good"
We serviced a
MAYTAG WASHER
Model CAE2745FQ1
Near Lancaster, Pennsylvania 17603
Justin L.
Job Details:
03/07/2023
tenant answered the door and had landlord on the phone and said they wouldnt arrive until 1205. Told them i could wait until 1210. Landlord showed up and showed me unit and verified model and serial and he thought he had a warranty but unable to find receipt. pulled up entitilements and showed no warranty and cx didnt want to pay so canceled the call. no further work needed
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Edenton, North Carolina 27932
Branden R.
Job Details:
03/07/2023
cx complaint continuously fills / fills and drains - top load washer checked unit and found when testing cold valve has proper vac but is stuck closed not allowing water to properly enter tub causing unit to time out and drain replaced with pre id and tested unit is now running as designed .
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Fredericksburg, Virginia 22407
Tanner B.
Job Details:
03/07/2023
"Found loose cold valve connection, reseated and tested unit.. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV06
Near Upper Marlboro, Maryland 20774
Shane B.
Job Details:
03/07/2023
cx complaint is the unit not making any ice since last repair. i found bin was empty and IM had cubes hanging out of it that were hitting the bail arm. i removed ice and IM cycled on its own and dropped another batch of ice. cubes are the correct size but are bridged together. i adjsuted the fill level on IM. FC temps are set to recomended. my prob shows 4 in FC. i adjusted the FC temp down a few degrees. unit is working as designed. i informed cx the bin should be full in 3 days (72hr). she was upset that that is considered working correctly. i informed cx thats as good as it gets. she is going to monitor unit and call back if it doesnt fill the bin.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Glenarden, Maryland 20774
Shane B.
Job Details:
03/07/2023
cx complaint is the unit not dispensing ice. cx said they tried to remove bin and it was stuck. confirmed complaint. bin is full of ice from what i can see and it is jammed in place. auger sounds like its turning but nothing is coming out of the dispensor. i was able to remove bin and found ice build up under bin and inside of ice. cycled IM and it filled and began leaking form rear of the tray. i removed IM and cleared all ice/frost and inspected. i cant find any cracks in the tray or funnel. reinstalled and tested again. it still leaked. i could see it leaking from the fill tube where it meets the funnel. removed fill tube and found it torn at the edge causing water to flow oddly. i cut small piece that was haning off and tested agian. unit filled propelry. no leaks. working as designed.
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Harrisburg, Pennsylvania 17110
Cody H.
Job Details:
03/07/2023
"Was able to access unit and replace parts per previous visit. Unit now works as designed, no further work needed."
We serviced a
KITCHENAID COOKTOP
Model KCGS550ESS01
Near Hagerstown, Maryland 21740
Ken M.
Job Details:
03/07/2023
Customer complaint is that some of the burners are not working properly. Burners tested and found that all of the burners are not running properly. Checked spuds installed and found none of the spuds were correct. Customer had the LP spuds left from the conversion. Correct spuds installed and valve screws tightened. Unit retested and is working properly.
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Prince Frederick, Maryland 20678
Robert A.
Job Details:
03/07/2023
Cx complaint that the unit is not starting. I inspected the unit to confirm the complaint. I found the control lock was on not allowing any access to UI controls. I showed the cx multiple times the function of the control lock. I even asked the cx to turn the control lock on and off several times to make sure she knows how to operate it. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDB02
Near Williamsburg, Virginia
Lucas R.
Job Details:
03/07/2023
"cx complaint no cool, checked unit found harness not seating to start device, replaced start device, advised cx to allow 24 hours to cool, unit working as designed."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB2
Near Newport News, Virginia 23602
Lucas R.
Job Details:
03/07/2023
"cx complaint oven not heating, checked unit found open ignitor, verrified 120 vac at control r-w wires, replaced ignitor, tested, unit working as designed."
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ2
Near Waldorf, Maryland 20603
Robert A.
Job Details:
03/07/2023
"Cx complaint that the unit is not holding temp. I inspected the unit to confirm the complaint. I preheated the temp to 350degrees, it reached the temp. I allowed the unit to cycle on and off a few times. The unit seems to work fine but the cx has video of the unit not cycling back on to maintain the temp. I replaced the spark module and tested the unit for the cx. The unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Hagerstown, Maryland 21740
Ken M.
Job Details:
03/07/2023
"Inspection of the compressor area found that the connectors to those components were resting against the inverter for the compressor. Anytime the compressor turned on, vibrator was transferred through the inverter and made the connector vibrate. Insulation placed between the inverter and connectors. Unit is working properly."
We serviced a
WHIRLPOOL FREEZER
Model WRF757SDHZ00
Near Stafford, Virginia 22554
Robert W.
Job Details:
03/07/2023
Replaced FC light and tested unit is working properly.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Fairfax, Virginia 22030
Jason A.
Job Details:
03/07/2023
CX complaint DW water stays in tub & backs up / odor. Test drain pump works. Hot water inlet. Raised drain so its not lower than disposer inlet - HI LOOP. See SDpics. Ran test wash 3X. Good drain. NO LEAKS > JJ
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Chesapeake, Virginia 23325
Orbie
Job Details:
03/07/2023
"replaced valve (Came with harness on it). checked unit found F0E9, F3E3, F0E5. cleared codes and performed DLMS calibration. tested unit and checked codes again. no codes came back. unit currently working as designed"
We serviced a
KITCHENAID FREEZER
Model KRMF606ESS01
Near Carlisle, Pennsylvania 17015
Andrew S.
Job Details:
03/07/2023
Per previous diag I was deli drawer. I then tested the function of the door. And the unit is now functioning as intended. Job complete
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Harrisburg, Pennsylvania 17110
Cody H.
Job Details:
03/07/2023
"Was able to access unit and replace parts per previous visit. Unit now works as designed, no further work needed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Reading, Pennsylvania 19609
Justin L.
Job Details:
03/07/2023
Cx complaint unit not cleaning dishes was able to access unit and found unit filled and drained but didnt pump. Found voltage from control to motor but motor just hummed. Replaced with preid and tested unit now opereates as designed no further work needed
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Hagerstown, Maryland 21740
Ken M.
Job Details:
03/07/2023
TCO replaced and tested. Unit is working properly. Old parts left with customer.
We serviced a
WHIRLPOOL DRYER
Model WGD8620HW1
Near Culpeper, Virginia 22701
Eric F.
Job Details:
03/07/2023
leveled unit so that door stays open when loading.
We serviced a
KITCHENAID DISHWASHER
Model KDTM704ESS1
Near Orange, Virginia 22960
Eric F.
Job Details:
03/07/2023
"Installed sump, tested unit, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Elizabethtown, Pennsylvania 17022
Justin L.
Job Details:
03/07/2023
Cx complaint washer making loud noise. Was able to access unit and found no saved codes. Ran unit and found when filling found severe water hammer from pipes. Was able to partially close valves to help alleviate some of the noise but cx will need a plumber to fully correct. Leveled and calibrated unit and unit now checks good no further work needed
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Virginia Beach, Virginia 23454
Carl A.
Job Details:
03/07/2023
"cx complaint of unit making noise,checkedu nit to find object between bulk front bulk head wall and tub bearings,removed object from inbetween and reseated bearings on tub tested unit works as designed"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ2
Near Baltimore, Maryland 21225
Shane M.
Job Details:
03/07/2023
"no show. called number provided, they called whoeever lives at location. no answer. no show. sdpic front door."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Gloucester Point, Virginia 23072
Justin W.
Job Details:
03/07/2023
replaced sump. tested unit working as designed
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Elizabethtown, Pennsylvania 17022
Justin L.
Job Details:
03/07/2023
As per previous visit was able to access unit and replace part. Unit now checks good no further work needed
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Bridgeville, Delaware 19933
Michael E.
Job Details:
03/07/2023
Repaired the terminal block wiring as per previous diagnosis. Also installed the new power cord. Tested unit and it is now working proeprly. Job is complete
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Hartly, Delaware 19953
Taylor F.
Job Details:
03/07/2023
"Cx complaint is door defective. Installed the spacers, screws, and handle from previous diagnosis and unit is now working as designed. job is complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Elizabeth City, North Carolina 27909
Branden R.
Job Details:
03/07/2023
cx complaint aig-ref water filter housing door not closing checked unit and found filter housing not properly seated on unit not allowing water filter to full seat into filter housing . reseated and tested filter now properly installing on unit allowing door to shut . unit is running as designed .
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Gloucester Point, Virginia 23072
Justin W.
Job Details:
03/07/2023
arrived to find cx stating they had warranty. advised we would have to be dispatched uner contract or pop under 1 year will need to be showed.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Newport News, Virginia 23608
Lucas R.
Job Details:
03/07/2023
touched up liner scratches.
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW1
Near Virginia Beach, Virginia 23451
Carl A.
Job Details:
03/07/2023
cx complaint of unit not heating checked unit to find power coming to board but not putting out to ui replaced control board that cx had ordered and had on site replaced board tested unit works as designed chaging cx 165.00 for total call
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Virginia Beach, Virginia 23464
Austin D.
Job Details:
03/07/2023
cx complaint the unit is leaking. checked the unit and found that the bellow gasket had come off of the unit in the front. reseated the gasket so that it is tightly secured to the unit. tested unit and checked for leaks. unit is good to go.
We serviced a
WHIRLPOOL WASHER
Model Mvwb765fw1
Near Charlottesville, Virginia 22911
Eric F.
Job Details:
03/07/2023
"Removed sheet, charged 120 diagnostic."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYW00
Near Bristow, Virginia 20136
Richard B.
Job Details:
03/07/2023
"CX complant. Water leaks out of fridge onto floor. Inspected unit and found evap drain tube clogged. Removed all ice , and cleared drain. Unit working correctly now , Job completed, Collected 120 and 110 labor. Job completed, RB 1ot"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Virginia Beach, Virginia 23462
Carl A.
Job Details:
03/07/2023
replaced all parts tested unit works as designed
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Virginia Beach, Virginia 23462
Carl A.
Job Details:
03/07/2023
"cx complaint fo unit not spining,checked unit to find the folowing error codes F7E1,F7E6 checked unit to find that the belt had slipped off of pulley reseated belt on pulley tested and calibrated unit works as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Virginia Beach, Virginia 23455
Carl A.
Job Details:
03/07/2023
replaced all parts tested unit works as designed
We serviced a
WHIRLPOOL DRYER
Model LDR3822PQ3
Near Norfolk, Virginia 23518
Carl A.
Job Details:
03/07/2023
replaced all parts tested unit works as designed
We serviced a
WHIRLPOOL COMBO
Model WET4027HW1
Near Norfolk, Virginia 23503
Orbie
Job Details:
03/07/2023
cx complaint washer has no operation on unit. 123vac to board with no operation. drain pump 20 ohm checked good. replaced control and calibrated unit. tested unit. working as designed
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Bethesda, Maryland 20817
Roberto I.
Job Details:
03/07/2023
"Replaced part and cleared errors. Ran a test cycle, the unit worked as designed and didn't leak"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Newport News, Virginia 23606
Justin W.
Job Details:
03/07/2023
replaced control and ui when going to replaced evap harness with bi metal noticed no fan motor connector. also led in fc went bad while working in fc.; ordrng 1 W11314192 (includes bi metal) and 1 W11602886 (module fc)
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Bear, Delaware 19701
Taylor F.
Job Details:
03/07/2023
Cx complaint is unit not agitating. Tested inspected and verified complaint. Found the agitator to be stripped out. Splines on gearcase apeared to be in okay condition. Ordering agitator and and rescheduled for 3/13/23; ordrng 1 W11418231 (agitator)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Dunkirk, Maryland 20754
Shawn D.
Job Details:
03/07/2023
"cx complaint 3 times now unit has gotten stuck when filling/rinsing said it fills up then drains and will refill and wont stop so had to unplug unit and has used since but issue keeps returning. inspected unit then checkd for errors and had f3e3 f0e3 f1e2 cleared codes and ran service cycle and when agitating unit doesnt sound good but spin part sounds great. found 2 quarters sidebyside in agitator causing noise and was hard to turn, removed changed and agitating sounds good now. ran valve thermister test and when hot was activated temp did go then showed -1 and went back to 50. unit has a water valve issue. ordering valve and control for return parts are instock but need to get approved first; ordrng 1 W11413407 (valve assem) and 1 W11419051 (control)"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Upper Marlboro, Maryland 20772
Shawn D.
Job Details:
03/07/2023
"cx compalint unit is not working and shows error code and wont heat passt 100. inspected unit then checked for errors and had f8e1 f6e4 ran upper fan both speeds and works, lower fan does not run on either fan. puled unit out and fan is clear and spins good, harness checks good, fan ohms same as uppe fan control has to be the issue. ordering both controls and blower incase for return. parts are instock so rescheduled for 3/9/22; ordrng 1 W11598119 (blower) and 1 W11261167 (control) and 1 W11261169 (control)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Stafford, Virginia 22556
Robert W.
Job Details:
03/07/2023
CX Complaint is not getting hot water. Inspected unit and found no error codes ran diag cycle and unit is working ran normal cycle on hot and jumped the lid lock to test water temp on hot and unit isnt filling with hot. Pulled console and ohm out valve and its testing in range replaced control unit still not filling properly. Ordering temp switch; ordrng 1 W10859568 (Temp switch)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Hanover, Pennsylvania 17331
Fred G.
Job Details:
03/07/2023
cx complaint unit is not dispensing fabric softner. inspected unit and found no saved error codes. i can the unit through a auto test and unit finished without issue. I found the dispenser itself has failed allowing fabric softner to just dispensing as soon as its poured in. please ship the part to the cx. part can be installed by cx. unit checks good.; ordrng 1 W11205050 (dispenser) and 1 looklook
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Hanover, Pennsylvania 17331
Fred G.
Job Details:
03/07/2023
"cx complaint unit is still leaking after repair. inspected unit and entered diag and found no saved error codes. cx stated unit is leaking from left bottom door. i could feel the insulation under door was wet. removed outer door and ran unit. I found the dispenser was leaking. unit needs dispener, bracket and seal to correct issue. scheduled cx for 3/10/23.; ordrng 1 WPW10671905 (dispenser)"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Dillsburg, Pennsylvania 17019
Fred G.
Job Details:
03/07/2023
"i was able to access unit and replace the drive motor and belt as per previous tech. i also found belt wear on drive pulley. replaced pulley with van stock. tested unit and found unit now checks good.; ordrng 1 W10721967 (drive pulley (FG VS)), used 1 w10721967 (drive pulley) from stock"
We serviced a
MAYTAG DRYER
Model MED6630HW0
Near Carlisle, Pennsylvania 17013
Andrew S.
Job Details:
03/07/2023
Cx complaint is that the unit is making a noise when running. Upon arrival I found that the Idler and roolers are causing the noise. i am ordering the parts. I was able to set the return visit for Monday 3/13 AM preference.; ordrng 6 WPW10314173 (Rollers)s and 1 W10837240 (Idler Pulley)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ08
Near Willow Street, Pennsylvania 17584
Justin L.
Job Details:
03/07/2023
"Due to part issue contacted office and tradecare SR#7735262167. Part will be exparted to cx and also would like to bring control mandatory for return. Office is reaching out to reschedule cx; ordrng 1 W11552018 (control), ordrd 1 W11441128 (fan motor)"
We serviced a
AMANA RANGE
Model ACR4303MFS7
Near Cambridge, Maryland 21613
Michael E.
Job Details:
03/07/2023
"CX complaint: rear right burner crackles and sometimes does not come back on. Tested and verified complaint. When i tested, the inhibitor was not shutting off properly. The element was glowing red for 10 min before i shut it off and i am hearing crackling from the inhibitor. Ordering rear right burner. Scheduled return visit for 3/13 AM; ordrng 1 W11396790 (element)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QDX05
Near Kensington, Maryland 20895
Shawn D.
Job Details:
03/07/2023
"arrived to find dry ice in freezer and ice all in the freezer its really bad snapped pics. cleared all ice opened system and had some froen in it. replaced the evap,heater,compressor ad drier and when i pulled unit out i broke the water valve and is NLA. finish s.s. and is building good pressure. spoke with MA and is looking into valve. ordering valve for return for me to install it; ordrng 1 2003791 (dual valve MA) and 1 look (look)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Norfolk, Virginia 23502
Orbie
Job Details:
03/07/2023
cx complaint unit not working. checked unit found missing terminal pieces. used screw kit from vs to test unit. found mass amount of lint in lint trap. unit working as designed.; ordrng 1 279393 (screw OA/VS)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MPS00
Near Chesapeake, Virginia 23321
Zachery R.
Job Details:
03/07/2023
"called cx via vonage, advised we will have to reschedule.; saved tckt"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Tappahannock, Virginia 22560
Thomas B.
Job Details:
03/07/2023
Not completing cycles ordering control board; ordrng 1 W11591756 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDB02
Near Woodlawn, Maryland 21244
Robert L.
Job Details:
03/07/2023
"cx complaint not cooling, found no frost pattern compressor and fans running, sealed system leak, ordering compressor.evap and drier, collected $120 Visa cx paid in full, parts and labor CBE....3 count sealed system, office (RJ) scheduled friday 3/10; ordrng 1 W10836706 (evap FC) and 1 W11092625 (compressor) and 1 W10143759 (drier (service))"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Chantilly, Virginia 20152
Daniel J.
Job Details:
03/07/2023
"cx stated that leak happen during a cleaning cycle and has not happen since. check door gasket for cracks or holes. ran cycle and check for leaks around connectors. found hair around the door gasket that could cause a problem but currently is not, advised cx to watch for debris around gasket as this cause cause a leak. cx stated unit will make a beep noise with no one around and display showed no error. No errors have been log. ordering new controle. ***look look**** stacked unit; ordrng 1 W11544680 (control)"
We serviced a
WHIRLPOOL ICE MAKER
Model WUI75X15HZ00
Near Annapolis, Maryland 21403
Israel R.
Job Details:
03/07/2023
Customer complaint unti is not making ice. I found the unit off i start the unit and everything was working as designed but the compressor was not turning on. I puled unit out and found the compressor off. I wiggle the started and it sparked. I found the starting device failed and needs to be replaced. Collected for parts and service call. Owes 110. 1 at tribles. Call cusotmer when part is available.; ordrng 1 WP2217224 (relay-strt 60.27)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Leesburg, Virginia 20176
Ricky E.
Job Details:
03/07/2023
"part canceled by office but not reordered.. please contact customer to reschedule, and reorder part; ordrng 1 w11416460 (vent assy)"