Service History 616 - VIA Appliance

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC1

Near Orrtanna, Pennsylvania 17353

Drew B.

Job Details: 03/08/2023

replaced the parts tested and now checks good and no issues after testing

We serviced a

WHIRLPOOL DRYER

Model WED8000DW4

Near Harrisburg, Pennsylvania 17109

Cody H.

Job Details: 03/08/2023

"Was able to access unit and replace parts per previous visit. Tested unit, unit is working as designed, no further work needed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Newark, Delaware 19713

Taylor F.

Job Details: 03/08/2023

"Cx complaint is unit leaking during wash. Tested inspected and verifed complaint. Found the door gasket on the top left and right corners to be defective. Gasket was curved in on the corners causing the door not to make contact on the top left and top right corners. Had signs of water leaking down edge of door. Replaced door gasket and was ablew to shape it around the corners alot better. Tested unit and unit did not leak. If cx calls back with same issue, tub will have to be ordered to correct gasket issue. Job is complete."

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS1

Near Progress, Pennsylvania 17109

Cody H.

Job Details: 03/08/2023

"Was able to access unit and replace parts per previous visit. Tested unit, unit now works as designed, no further work needed."

We serviced a

WHIRLPOOL OVEN

Model WFG505M0BS3

Near Leesburg, Virginia 20176

Ricky E.

Job Details: 03/08/2023

"customer stated that the unit smoked during operation.. verified issue and fnd grese in the burner area.. removed grese, unit cks ok.."

We serviced a

WHIRLPOOL HOOD

Model wvu17uc0js0

Near Mechanicsburg, Pennsylvania 17055

Fred G.

Job Details: 03/08/2023

cx complaint right side filter latch is not latching filter in. insxpected unit and found the right side latch for the filter was not fully installed. was able to get latch fully installed and found now latch works as designed. unit checks good.

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HB5

Near Mechanicsburg, Pennsylvania 17050

Andrew S.

Job Details: 03/08/2023

Per previous diag I was able to access and replace the control. i then repowered the unit and found that the control was still unresponsive. i removed the bottom cover and found that the Neutral and L1 are switched in the outlet. I found 125v fro G-N and 0V from L1-G. I informed the cx that the outlet will need looked at by an electrician. Job complete

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Millersville, Pennsylvania 17551

Justin L.

Job Details: 03/08/2023

Cx complaint unit making noise. Was able to access unit and found no saved error codes. Ran diagnostic and no noise. Ran high speed spin and high speed agitate. Calibrated unit. Checked suspension and and slider and unable to replicate the issue. No further work needed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Baltimore, Maryland 21230

Alexander D.

Job Details: 03/08/2023

"cx complaint unit not making ice. cx sometimes finds bale arm stuck half way up and if he pushes it up and comes back later to push it back down, it will finish harvesting. inspected unit and verified complaint. icemaker is stalling and fills with water good. replaced icemaker and tested. unit is now working properly"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Winchester, Virginia 22603

Danny R.

Job Details: 03/08/2023

found harness broken on unit fixed and cx will see how that goes and call wp to dee if they will cover repair replace of harhness

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Chambersburg, Pennsylvania 17202

Drew B.

Job Details: 03/08/2023

replaced the filter again acompressor and suction tube and pulled vac @30 psi and and held for 25 mins then filled fill 56g of r600 allow 24 hours to cool ..

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Manassas, Virginia 20110

Richard B.

Job Details: 03/08/2023

"CX complant. No ice/ Prior diagnosis found unit needs ice maker. Installed ice maker and jumpered to rotate. Advised CX to discard first few trays of ice. Job completed, RB"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM00

Near Newark, Delaware 19713

Taylor F.

Job Details: 03/08/2023

Replaced pantry door from previous diagnosis and unit is now working as designed. Job is complete. Pantry drawer came with new UI.

We serviced a

WHIRLPOOL FREEZER

Model WZF56R16DW04

Near Chevy Chase, Maryland 20815

Roberto I.

Job Details: 03/08/2023

"CX complaint loud noise wjhen the compressor is running.Found unit in defrost cycle and no frost on evap and fan. Waited until the compressor started nd didn't make any particular noise. Evap fan ran ok. Monitored unit for about 20 min, I was unable to replicate any noise."

We serviced a

KITCHENAID FREEZER

Model KBFN502ESS02

Near Bethesda, Maryland 20814

Roberto I.

Job Details: 03/08/2023

"CX complaint noise from freezer.Inspectec freezer, found gasket not sealing on the top and frost build up around the fan blade. removed frost, sdjusted door and molded gasket with heat. Unit good to go."

We serviced a

MAYTAG DISHWASHER

Model MDB8979SFZ2

Near Newark, Delaware 19713

Taylor F.

Job Details: 03/08/2023

Cx complaint is right hand rail defective. Replaced rail from previous diagnosis and unit is now working as designed. Job is compelte.

We serviced a

WHIRLPOOL REFRIGERATOR

Model Wrf555sdfz11

Near Wilmington, Delaware 19808

Taylor F.

Job Details: 03/08/2023

Cx complaint is lights not coming on in RC. Replaced module from pre id and unit is now working as designed. Job is complete. Cx paid in full by CC 277.24.

We serviced a

WHIRLPOOL FREEZER

Model WRF757SDEM00

Near Harrisburg, Pennsylvania 17110

Cody H.

Job Details: 03/08/2023

"CX complains unit is not cooling enough. RC shows 71*F FC shows 69*F. Evap fans can be heard and felt working. Drip pan missing on arrival. Unit has no frost pattern on RC evap, FC evap also has no frost pattern. Compressor is hot to the touch and making a grinding noise. Quoted CX for sealed system repair to which they declined. Cx paid service fee and owes nothing unless they decide they want further service. No further work needed."

We serviced a

WHIRLPOOL DRYER

Model WET4027HW1

Near Crofton, Maryland 21114

Shane B.

Job Details: 03/08/2023

"cx complaint is the dryer not spinning. when i arrived unit had been removed from the appartment and placed in another unit that was being remodeled. it was not hooked up to power. i inspected and found the belt had popped off the idler. once back on the drum spun easily by hand, belt did not pop off again. i tested all fuses and door switch. they are all good. unit should run with no issues once its hooked back up to power."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Fairfield, Pennsylvania 17320

Drew B.

Job Details: 03/08/2023

replaced ;; parts tetsed and now checks good

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Hanover, Pennsylvania 17331

Drew B.

Job Details: 03/08/2023

replaced parts unit is now working fully functional and checks good

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near Hampton, Virginia 23666

Carl A.

Job Details: 03/08/2023

replaced all parts was unable to tested unit as it was outside on a prouch advise cx f they had any problem to call back

We serviced a

WHIRLPOOL WASHER

Model LLR6144BW0

Near Georgetown, South Carolina 29440

Jason T.

Job Details: 03/08/2023

"Installed all parts to complete the repair, verified all unit functions for proper operation...working as designed."

We serviced a

KITCHENAID M/W OTR

Model KMHC319ESS0

Near Washington, District of Columbia 20002

Samuel R.

Job Details: 03/08/2023

replaced interlock switched and unit and is now working

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near East Riverdale, Maryland 20737

Samuel R.

Job Details: 03/08/2023

cx complaint unit is not working.reset power to unit and calibrated unit.tested unit and now working.unit is now good was overloaded.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Charlottesville, Virginia 22902

Kyle A.

Job Details: 03/08/2023

Cx complaint of f8e4 error. Also found sudsing error. Instructed cx to stop soaking dishes in dawn before putting them in dishwasher or to thoroughly rinse them as sudsing in dishwasher is causing it to leak into drain pan. Also found units heater had one leg unplugged and reseated connector. Unit is now as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSSC48QVS03

Near Vienna, Virginia 22180

Jason A.

Job Details: 03/08/2023

CX complaint BI FRIDGE not cooling. Replaced compressor & FC evap. Install coupler & UV drier. Check for leaks & ran vac. Filled with 7>75 OZ R134. Good working & equalise pressures. Good frost pattern > JJ

We serviced a

WHIRLPOOL DRYER

Model Medb880bw0

Near Strasburg, Pennsylvania 17579

Justin L.

Job Details: 03/08/2023

Cx complaint making shrieking noise. Was able to access unit and found that the idler was seizing causing the noise. Quoted cx for repair and collected full amount via card. Replaced with pre-id and tested unit now operates as designed no further work needed

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Reading, Pennsylvania 19608

Justin L.

Job Details: 03/08/2023

As per previous tech was able to access unit and replace part. Tested unit and unit now checks good no further work needed

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Annandale, Virginia 22003

Jason A.

Job Details: 03/08/2023

CX complaint WASHER slow drain. Cleared drain & ran test wash. Verified cold & hot water connections. Unit completed test wash. Start QUICK wash. Unit is advancing. Good fast drain. NO LEAKS > JJ

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Wyomissing, Pennsylvania 19610

Justin L.

Job Details: 03/08/2023

No answer at door. Reached out to office who said cx canceled and service was no longer needed.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Virginia Beach, Virginia 23452

Austin D.

Job Details: 03/08/2023

came out to resolve the issue. disassembled the unit as needed. replaced the parts and tested operartion. unit is running as designed. tested in a normal and drain and spin. no leaks detected and noise being made is normal. if cx is still not happy they need to contact the manufacturer and if we get called out again we must call techline.

We serviced a

KITCHENAID REFRIGERATOR

Model KFXS25RYMS0

Near Crofton, Maryland 21114

Shane B.

Job Details: 03/08/2023

complaint is the unit not making ice and spilling water from the ice bin. i found bin was empty besides some ice that had formed along the bottom of the bin from spillage. i found the funnel on the ice maker was blocked with ice. once clear the IM filled properly and did not spill. unit is working as desined. cx paid service call in case.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Crofton, Maryland 21114

Shane B.

Job Details: 03/08/2023

installed all ordered parts and tested all burners. unit is working as designed.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Waynesboro, Virginia 22980

Kyle A.

Job Details: 03/08/2023

Cx complaint of unit being stuck on sensing. Did confirm start button not always starting wash due to improperly mount control. Remounted control and tested unit and unit is now as designed

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Bowie, Maryland 20715

Shane B.

Job Details: 03/08/2023

"cx complaint is a grinding noise when unit is washing. i found no saved codes. suspension feels fine, basket spins freely by hand. i ran a service cycle. unit completed cycle with no strange noises or issues. i did find the drain hose is going straight down to a drain at floor level causing water to drain while unit is filling. i zip tied drain hose as high as possible up the back of the unit to keep it from draining during the wash. inspected under unit and found nothing out of place. calibrated unit. unit is working as designed."

We serviced a

WHIRLPOOL OVEN

Model WGG745S0FS02

Near Suffolk, Virginia 23434

Zachery R.

Job Details: 03/08/2023

"cx complaint lower oven not getting warm, and top oven not maintaining temp. checked unit. unit is being supplied with 121vac, proper polarity. top oven temp sensor reading 1.087k ohms as well as bottom oven temp sensor. lower oven igniter reading open, top oven bake igniter reading 131.2 ohms, broil igniter reading 139.5ohms. tested unit. bottom oven igniter receiving 121vac but will not bake/glow. tech sheet states lower bake igniter should read 40-400 ohms. top oven reached 350. waited to see if unit would cycle, top oven working as designed. quoted cx for lower oven, cx paid in full, replaced igniter, tested, unit working as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Seaford, Delaware 19973

Frederick R.

Job Details: 03/08/2023

Upon arrival I verified voltage at block. and at control. Replaced UI per prior diagnosis as well as harness and wheel mount. Tested unit after repair and it is now working propoerly. Job is complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Rockville, Maryland 20850

Julian H.

Job Details: 03/08/2023

eplaced sump/motor tested & working

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Annandale, Virginia 22003

Lloyd B.

Job Details: 03/08/2023

"Cx complained the unit did not wash. Installed new sump and tested and it now fills, washes and drains. NO leaks. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Germantown, Maryland 20874

Julian H.

Job Details: 03/08/2023

replaced parts & closing better

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Columbia, Maryland 21045

Robert L.

Job Details: 03/08/2023

"installed new updated heater harness at house, replaced thermistor and icemaker per previous, tested all ops ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS08

Near Ashburn, Virginia 20148

Demonte S.

Job Details: 03/08/2023

Installed the Freezer Door. Heated the Door Seal with Heat Gun. Door is Sealed. Unit is working as Designed.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Alexandria, Virginia 22303

Leon

Job Details: 03/08/2023

"cx complaint was unit wasnt working cx was getting a F8E3 OVERFLOW CONDITION seen the drain holes was ran wrong seen it and showed and triede to explain to him how it should be and the cx started to yell and got into my face and using profanity, cx was extremely aggressive denied serive to cx"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS00

Near Glen Burnie, Maryland 21060

Emmanuel R.

Job Details: 03/08/2023

"Replaced FF evap , drier, coupler, process stub, pulled unit into vaccum and checked for leaks, filled with 6oz of r134a and checked frost pattern. Unit is now working properly. Collected $450 for labor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHV08

Near Cobb Island, Maryland 20625

Emmanuel R.

Job Details: 03/08/2023

"Cs unit stopped cooling again, confirmed complaint. I found dye and oil at the discharge line also the start device was burned. All R600 leaked out. I was able to seal up the leak and replace start device. Vaccum unit down and filled with 2.4oz. Tested unit. Unit is now working properly."

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8959SKZ0

Near Williamsburg, Virginia 23188

Lucas R.

Job Details: 03/08/2023

"uninstalled, replaced tub and all components, reinstalled, tested, unit working as designed."

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Strasburg, Virginia 22657

Danny R.

Job Details: 03/08/2023

installed parts checksok

We serviced a

JENN-AIR COOKTOP

Model JGD3430GB05

Near Indian Head, Maryland 20640

Robert A.

Job Details: 03/08/2023

I removed the cooktop and found the manifold to be sitting crooked because the hole for the unit is too big. I took photos and placed the unit in the hole as best I could to favor the front and right side to hold the manifold in place. I informed the cx and tested the unit for the cx. The unit is working as designed.

We serviced a

WHIRLPOOL DRYER

Model WED92HEFW1

Near Crozet, Virginia 22932

Kyle A.

Job Details: 03/08/2023

Cx complaint of unit squealing. Did confirm and found sticking idler. Replaced idler and unit is now as designed.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Ocean View, Delaware 19970

Michael E.

Job Details: 03/08/2023

Replaced top panel lock as per previous diagnosis. Tested unit and it is now working properly. Job is complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Ruckersville, Virginia 22968

Eric F.

Job Details: 03/08/2023

"Installed ice maker, tested unit, unit working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Georgetown, Delaware 19947

Michael E.

Job Details: 03/08/2023

Replaced ice door as per previous diagnosis. Tested unit and it is now working properly. Job is complete

We serviced a

WHIRLPOOL DRYER

Model NED5800HW1

Near Norfolk, Virginia 23518

Carl A.

Job Details: 03/08/2023

"cx complaint of unit making noise checked unit ot find that lint had gather on blower wheel causeing the well to be off blance,cleared blower wheel tested unit works as designed cx owes fro service call"

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Newport News, Virginia 23608

Justin W.

Job Details: 03/08/2023

"replaced gearcase lid latch, suspension, washplate, slider. tested unit working as designed"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Accokeek, Maryland 20607

Robert A.

Job Details: 03/08/2023

I installed the ordered parts and tested the unit for the cx. The unit is working as designed.

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Virginia Beach, Virginia 23453

Austin D.

Job Details: 03/08/2023

came out to resolve the issue. disassembled the unit as needed. replaced all parts and put the unit back together. unit is good to go . tested on a drain and spin. unit reached high rpm. tested in a normal cycle and unit passed. unit is good to go

We serviced a

MAYTAG WASHER

Model MVWP576KW1

Near Chesapeake, Virginia 23325

Branden R.

Job Details: 03/08/2023

"came out to replace parts on unit disasembled and replace all parts , reasembled and tested unit is running as designed ."

We serviced a

WHIRLPOOL WASHER

Model MVW6230RHW2

Near Virginia Beach, Virginia 23455

Branden R.

Job Details: 03/08/2023

"came out to replace parts on unit , replace both parts and tested unit is running as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM02

Near Virginia Beach, Virginia 23454

Austin D.

Job Details: 03/08/2023

checked unit and unit showing signs of a restriciton. disassembled as needed. repalced all parts and put the unit back together. held a long vac and filled with r134a. tested. amp draw was 1.1 and low side was at 5. unit is good to go. advised cx to monitor the unit for 24 hours and to call us back if the issue persists. cx agreeed.

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Yorktown, Virginia 23692

Justin W.

Job Details: 03/08/2023

replaced lid. tested unit working as designed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Manheim, Pennsylvania 17545

Justin L.

Job Details: 03/08/2023

As per previous visit was able to access unit and replace part. Tested unit and unit now checks good no further work needed

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Taneytown, Maryland 21787

Bernard M.

Job Details: 03/08/2023

"Placed mastic under bracket, re-assembled unit and ran normal cycle. Unit no longer makes noise. Unit checks good"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC3

Near Richmond, Virginia 23234

Orbie

Job Details: 03/08/2023

cx complaint unit leaking water. ran water into the unit and drained it. found water leaking at faulty hose. repaired hose and tested unit working as designed.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Mechanicsburg, Pennsylvania 17050

Fred G.

Job Details: 03/08/2023

"cx complaint unit is beeping and displaying an error code. inspected unit and entered diag and found f8e2, f10e2, f8e4. cleared codes and ran auto test and found unit finished test with out issues. i did find water in drip pan. I also found unit was leaning to the left front. i adjusted the unit and made it plum. unit checks good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Virginia Beach, Virginia 23456

Branden R.

Job Details: 03/08/2023

came out and replace grill on unit .

We serviced a

WHIRLPOOL FREEZER

Model WRS588FIHZ04

Near Strasburg, Virginia 22657

Danny R.

Job Details: 03/08/2023

installed parts checksok

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Newport News, Virginia 23602

Justin W.

Job Details: 03/08/2023

replaced spin basket tested unit working as designed

We serviced a

KITCHENAID FREEZER

Model KRFF507ESS01

Near Virginia Beach, Virginia 23455

Carl A.

Job Details: 03/08/2023

replaced part tetsted unit works as designed

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC703HPS04

Near Chesapeake, Virginia 23322

Branden R.

Job Details: 03/08/2023

"cx complaint refrigerator temperature varies 20 degrees and the freezer does about the same. it is set at . checked unit and found freezer door gasket not properly seated on unit allowing warm air into unit when running . causing unit to freeze then go into defrost once evap is frosted up , steamed out gasket and checked all major componets everything ohmed out in range and is running as designed ."

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS02

Near Virginia Beach, Virginia 23452

Carl A.

Job Details: 03/08/2023

replaced both door tested unit works as designed

We serviced a

WHIRLPOOL RANGE

Model WEG515S0LZ1

Near Millersville, Maryland 21108

Alexander D.

Job Details: 03/08/2023

"replaced drawer, panel and glides. tested unit. drawer is aligning properly. unit is now working properly"

We serviced a

AMANA DRYER

Model NED4655EW

Near Richmond, Virginia 23231

Joseph D.

Job Details: 03/08/2023

Found door switch not plugged in. Unit tests properly now.

We serviced a

WHIRLPOOL HOOD

Model KXD4636YSS0

Near Baltimore, Maryland 21212

Marc M.

Job Details: 03/08/2023

Install all parts and tested unit. You get rises and lowers and fan activates when prompted. Unit now checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Chesapeake, Virginia 23324

Zachery R.

Job Details: 03/08/2023

"cx complaint no cool. checked unit, there is a floor vent on opposite side of compressor. closed vent per cx, unit supplied with 123vac. no frost pattern on evap, compressor reading 6.8amps. spoke with ar. was advised to order seal system components. ordering all parts needed to complete repair. advised cx they will be contacted for return visit.; ordrng 1 W11546605 (evap) and 1 W11504449 (coupler) and 1 W11506619 (coupler) and 1 W11109499 (drier-tube) and 1 W11504433 (lockring) and 1 W11504447 (coupler) and 1 W11580057 (compressor) and 1 W11504415 (coupler) and 1 W11504431 (coupler) and 1 W11506619 (coupler)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Annandale, Virginia 22003

Lloyd B.

Job Details: 03/08/2023

"Cx complained the unit did not cool. Inspected the unit and found that with the compressor running, there is NO frost pattern and all the fans are running as well. Unit needs new compressor and drier. Sealed system tech required. 2 job count. Lokring kit; ordrng 1 w11656989 (compressor) and 1 W11504432 (suction line) and 1 W11506619 (coupler) and 1 W11506638 (process tube) and 1 W11109499 (drier) and 1 W11504445 (coupler) and 1 W11504448 (coupler) and 1 lokringkit (lokring)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404ESS1

Near Arlington, Virginia 22207

Lloyd B.

Job Details: 03/08/2023

Cx complained the unit leaked. Inspected the unit and found there is evidence of a leak from the sump assy. Ran the unit and it drips from the middle of the bottom of the sump. Unit needs new sump assy. Service declined. Job complete; ordrng 1 W10861526 (sump assy)

We serviced a

JENN-AIR RANGE

Model JGRP548HM00

Near Lititz, Pennsylvania 17543

Justin L.

Job Details: 03/08/2023

As per previous visit was able to access and replace burner which works better. While removing screws unable to remove properly. Ordering left center oriface and contacted office and setting return for Thur 3/16/23 with a second tech; ordrng 1 W11319745 (oriface)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS04

Near Gettysburg, Pennsylvania 17325

Sal R.

Job Details: 03/08/2023

"I attepmeted to replace the UI and found a compremised wirer in the Deli draw. I am ordering 1 deli draw (W10815668) and will use the UI on return visit. Once the part is avalible, please have soemone form then office call to set a return date.; ordrng 1 W10815668 (deli draw)"

We serviced a

WHIRLPOOL DRYER

Model PYE2300AYW

Near York, Pennsylvania 17402

Sal R.

Job Details: 03/08/2023

CX complaint is that the colating is catching on the lint trap. i foun d that the lint trap will not set in the housing due to the plastic on the trap being warped / misshapened due to heat. I am ordering 1 lint trap (WP53-0918). Please direct ship part to CX . CX is able to put new lint trap in.; ordrng 1 WP53-0918 (lint trap 7 @ trips) and 1 LOOK (LOOK)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Winchester, Virginia 22602

Danny R.

Job Details: 03/08/2023

cx said unit isnt making at some times found unit not making ice also freezer light isnt working has power but doesnt coem on will need icemaker and light; ordrng 1 W10886939 (icemaker) and 1 W10695459 (light)

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Charlottesville, Virginia 22903

Kyle A.

Job Details: 03/08/2023

Cx complaint of unit leaking from the dispenser. Will need to replace dispenser and will need 2nd man due to unit being stacked.; ordrng 1 W11524105 (Dispenser) and 1 2tech (2tech) and 1 Note (Note)

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BB2

Near Waldorf, Maryland 20601

Robert A.

Job Details: 03/08/2023

"Cx complaint that the unit is not baking at all. I inspected the unit to confirm the complaint. I found the cooktop burners are lighting fine but the bake is not. I checked the ignitor ohms, it read OL. I replaced the bake ignitor and tested the unit for the cx. The unit is working as designed. I notice the bake flame too high, the orifice is for NG not propane (cx has propane). The unit needs a LP orifice for the oven. I'm ordering the part for the return visit.; ordrng 1 WPW10619560 (orifice)"

We serviced a

WHIRLPOOL DRYER

Model WED4800XQ0

Near Carlisle, Pennsylvania 17013

Andrew S.

Job Details: 03/08/2023

"Cx complaint is that the unit is not heating. Upon arrival I found that the unit turns on and spins but is not heating. I removed the rear cover and found tested the tco (1.0 Ohms), the heating element (11.0 Ohms), thermostat (.8 Ohms) and the thermal fuse (1.0 Ohms). I then tested the voltage at the element and found 120 V at the red wire from the motor. I then checked the vlotage at the TCO and found 8 volts. I then accessed the timer and found that the timer is not sending any voltage out the red wire for the heating circuit. I quoted the cx for the cost of replacing the timer. Cx paid in full. I was able to set the return visit for Wednesday 3/15 PM preference.; ordrng 1 WPW10185982 (timer)"

We serviced a

JENN-AIR RANGE

Model JGRP548HM00

Near Lititz, Pennsylvania 17543

Cody H.

Job Details: 03/08/2023

"Was able to assist JL, see JL notes for details.; saved tckt"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS20

Near Upper Marlboro, Maryland 20774

Shawn D.

Job Details: 03/08/2023

cx compalint was using microwave and heard a noise and heater on top fell down. inspected unit and conifmred heater fell down due to defective clip that holds it in place. ordering clip for return part is instock called office to go pick up but tribles is not open yet so rescheduled for 3/10/23; ordrng 1 W10909479 (clip)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Conway, South Carolina 29526

Jason T.

Job Details: 03/08/2023

"Cx complaint, no-power, tested all circuits, found open fuse, installed from van stock. Verified 120 vac at the inlet fuse, tested all unit functions for proper operation...working as designed.; ordrng 1 W10138793 (fuse JT VS) and 1 LOOK (LOOK), used 1 W10138793 (FUSE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Myrtle Beach, South Carolina 29579

Paul F.

Job Details: 03/08/2023

Customers complaint is not cooling. Found the freezer evap is not defrosting. Went into diagnostics and found the bimetal is showing as open. NTO bi metal harness.; ordrng 1 W11224591 (bi metal harness)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Stafford, Virginia 22554

Tanner B.

Job Details: 03/08/2023

CX Concern the unit not completing cycles.. no errors but unit unresponsive when starting. recalibrated unit and tested .. Job complete; ordrng 1 look (look)

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS20

Near ,

Daniel J.

Job Details: 03/08/2023

ordering over door handle.; ordrng 1 W11110499 (over door handle)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ16

Near ,

Daniel J.

Job Details: 03/08/2023

lower crisper drawer lid getting stuck in up position found right hand side molded further out than left allowing lid to become unattachted ordering end caps and glide; ordrng 1 W10874836 (endcap) and 1 W10874836 (endcap) and 1 W10827015 (door) and 1 WPW10326469 (rail)

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Great Falls, Virginia 22066

Christian C.

Job Details: 03/08/2023

Dissassembled unit. Inspected new cabinet and found cabinet deformed. Reassembled unit. Reordering cabinet.; ordrng 1 W10677265 (cabinet)

We serviced a

MAYTAG MICROWAVE

Model MVWP575GW0

Near Great Falls, Virginia 22066

Christian C.

Job Details: 03/08/2023

"Cx complaint of a burning rubber smell and noise during spin. Inspected unit no errors stored. Ran through diag cycle. Unit squeeks while on spin. Inspected parts underneath unit and found oil. Ordering gearcase, actuator, and capacitor. Will use control, belt and splutch on return. Actutaor 2 at upper marlboro 0 at whirlpool.; ordrng 1 W11454738 (gearcase) and 1 W11212745 (actuator) and 1 W11227944 (capacitor) and 1 look (look)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Ashburn, Virginia 20148

Daniel J.

Job Details: 03/08/2023

unit not making ice test unit added water but when door switch is pressed fan cycles off and on no movement now from icemaker when being jumped sugguest uce maker. ordering ice maker.; ordrng 1 W10882923 (icemaker)

We serviced a

MAYTAG WASHER

Model MVW7232HW

Near Laurel, Maryland 20707

Justin S.

Job Details: 03/08/2023

the unit is just locking and unlocking the lid when any cycle is started. replaced the lid lock with vs and retested. the unit is now spinning agitating draining and filling good. th eunit is now ready; ordrng 1 W11394572 (lock)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Severn, Maryland 21144

Justin S.

Job Details: 03/08/2023

the unit is not closing the door all the way. found the latch is closed when the door is open. replaced the door latch with vs and retested. the unit is now filling washing and draining correctly. the unit is now ready; ordrng 1 W11412299 (latch)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Parkville, Maryland 21234

Justin S.

Job Details: 03/08/2023

the unit is not locking the lid. found the lid lock is open. replaced the lid lock with vs and retested. the unit is now spinning agitating draining and filling good. th eunit is now ready; ordrng 1 W11513248 (lock)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Owings Mills, Maryland 21117

Justin S.

Job Details: 03/08/2023

the lower door hinge and water filter housing is damaged and needs to be replaced. the unit is cooling good; ordrng 1 W11162042 (housing) and 1 W11093938 (hinge-door)

We serviced a

KITCHENAID OVEN

Model KODE500ESS20

Near Odenton, Maryland 21113

Israel R.

Job Details: 03/08/2023

I got to the house and notice i was just here to diagnosed the unit and ordered a UI. The part is not here yet and is needed to fix the unit. WE you can send the control back but we need to UIPO 664893.; saved tckt

We serviced a

KITCHENAID MICROWAVE

Model KMBP100ESS03

Near Dumfries, Virginia 22026

Robert W.

Job Details: 03/08/2023

CX complaint is the unit isnt starting. Inspected unit and found error for AM but also found the interlock not working ohm out switch and found switches are bad. Ordering interlock and will use control on return.; ordrng 1 W11033422 (Interlock kit)

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