We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Leesburg, VA 20176
Ricky E.
Job Details:
03/08/2023
"installed parts, unit cks ok; ordrng 1 look/look (look/look)"
We serviced a
WHIRLPOOL OVEN
Model WFE505W0JZ1
Near ,
Michael E.
Job Details:
03/08/2023
"CX complaint: front right burner keeps shutting off and on and wont boil water. Tested and verified complaint. At element had 240vac but it dropped to 14vac when it stopped heating. I replaced the infinite switch, tested unit anbd it is now working properly. CX paid for service, labor, S&H, tax and part by CC. CX paid in full. Job is complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Arlington, VA 22207
Lloyd B.
Job Details:
03/08/2023
"Cx complained of a noise, says the fan runs non stop. Inspected the unit and found that temperature in the freezer is 0 and the fresh food is 37. Explained to the cx that they just might not notice when it does shut down but it indeed does go into a defrost and that there were no broken or bad parts to be changed to make it do anything different. The unit is working as designed. Job complete"
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Carlisle, PA 17013
Andrew S.
Job Details:
03/08/2023
Cx complaint is that the unit is making noise and doesn't always get the clothes dry. Upon arrival I found that the unit has no error codes. I then started a cycle and found that it is heating. i also checked the ventilation at the exit point and found that the unit is getting good air flow. I found that the noise is from the Idler and rollers. I aso found that the unit is drying correctly. I explained the operation of the unit and how the moisture sensing works. I was able to set the return visit for Monday 3/13 AM preference.; ordrng 1 279640 (Idler Pulley) and 2 WPW10314173 (Rollers)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Seaford, DE 19973
Frederick R.
Job Details:
03/08/2023
Upon arrial I find the bin full of ice and water flow. as soon as you put filter in everything stops. I took housing apart and test the line going into and out of the housing and everything was working properly. Returning housing because it is not needed. CX due credit of $49.20 which is the difference of the $82.48 she owed for labor and the price of the housing. Unit is working properly. Job is complete
We serviced a
KITCHENAID ICE MAKER
Model KUID508HPS00
Near Arlington, VA 22207
Lloyd B.
Job Details:
03/08/2023
Cx complained of no ice. Installed new filter housing and valve and the unit filled and began to recirculate water with no leaks. Job complete
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Fairfax, VA 22030
Robert W.
Job Details:
03/08/2023
"CX Complaint is the unit isnt shutting off. Inspected unit and found no error in diag ran diag cycle and unit is going straight into spin had to unplugg unit in order to get unit to stop, Issue is in the control also found the cap is leaking oil. Ordering Control and Cap to correct issue; ordrng 1 W11556725 (Control) and 1 W11395618 (Cap)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Gettysburg, PA 17325
Drew B.
Job Details:
03/08/2023
replaced door the vracket and pan per cx is no issue and didnt want replaced .. unit now checks good
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS01
Near Arlington, VA 22205
Lloyd B.
Job Details:
03/08/2023
Cx complained of damage. Installed new door and there is no longer damage. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Bristow, VA 20136
Richard B.
Job Details:
03/08/2023
"CX complant, Dishwasher has drain error code, Inspected unit and found drain pump error code and vent wax motor error code for electrical issue Ordering control , vent wax motor and drain pump. Further work needed. Installed high loop under sink. Believe unit was back feeding into machine. RB; ordrng 1 W11462458 (control) and 1 W11412291 (drain pump)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near ,
Richard B.
Job Details:
03/08/2023
"CX complant. Door falls. Prior diagnosis found unit needs hinges. Installed both hinges and tested unit. Staying in place now. Job completed, RB"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Fairfax, VA 22030
Robert W.
Job Details:
03/08/2023
"C xcomplaiont is the unit is making noise. Inspected unit and found unit is making really loud noise, Pulled front panel and found the blower wheel free spinning on motor shaft the coupler is stuck to shaft cant get new blower on ordering blower and motor.; ordrng 1 W11549461 (Motor)"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near New Freedom, PA 17349
Sal R.
Job Details:
03/08/2023
"Per the previouse tech,I was able to access and replace boath parts. I then ran a recalibration and a auto test. I found the unit tobe opperaiktn g as designed. Unit test good."
We serviced a
WHIRLPOOL HOOD
Model KXD4636YSS0
Near Baltimore, MD 21212
Marc M.
Job Details:
03/08/2023
Install all parts and tested unit. You get rises and lowers and fan activates when prompted. Unit now checks good.
We serviced a
KITCHENAID OVEN
Model KERS306BSS1
Near Millersville, MD 21108
Shane B.
Job Details:
03/08/2023
cx complaint is the oven not heating properly. cx said it was in use when he saw some sparks from under the pan and unit stopped heating. i inspected and found the bake element is broken. no saved error codes. unit will need a new bake element. cx paid in full for repair.; ordrng 1 W10779716 (elmnt-bake)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Stewartstown, PA 17363
Sal R.
Job Details:
03/08/2023
"I was able to access and replace the gearcase, clutch , and slider. I then recalibrated the unit and ran a auto test. Unit test good."
We serviced a
AMANA DRYER
Model NED4655EW
Near Richmond, VA 23231
Joseph D.
Job Details:
03/08/2023
Found door switch not plugged in. Unit tests properly now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF505ESS01
Near New Freedom, PA 17349
Sal R.
Job Details:
03/08/2023
CX complina is that the unit is not opperating. I found that the UI is blinking and no opperation form the compressor. I found that the unit does not have the propper DC voltage coming form the power supply board. I called WP Tech Line and discussed my findings. I am ordering 1 control board (WPW10226427). I have set a retun date for 3/14/23. Please see SR #7735902413.; ordrng 1 WPW10226427 (control board 8 @tribs)
We serviced a
WHIRLPOOL RANGE
Model WCG55US6HS00
Near Providence Forge, VA 23140
Lucas R.
Job Details:
03/08/2023
"cx complaint burners not igniting fast enough, checked unit found burners slow to ignite on 1st ignition, filed burner heads for better airflow after 1st light burners ignite immediately, called techline spoke with rob advised could take up to 5 seconds to ignite as general rule, unit works as designed, referred cx to customer service if not satisfied with diag."
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LZ1
Near Millersville, MD 21108
Alexander D.
Job Details:
03/08/2023
"replaced drawer, panel and glides. tested unit. drawer is aligning properly. unit is now working properly"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Wrightsville, PA 17368
Fred G.
Job Details:
03/08/2023
arrived to cx home and found no one was home above the age of 18. her daughter called her mom and I was able to schedule a return visit for 2/14/23. she said someone will be home that day.; schdld next appmnt for 3/14 TUE !
We serviced a
MAYTAG MICROWAVE
Model MVWP575GW0
Near Alexandria, VA 22314
Leon
Job Details:
03/08/2023
cx complaint was unit wouldnt work confirmed complaint replaced the lid lock and tested unit everything started to work
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS02
Near Virginia Beach, VA 23452
Carl A.
Job Details:
03/08/2023
replaced both door tested unit works as designed
We serviced a
WHIRLPOOL COOKTOP
Model KFGC506JSS05
Near Spotsylvania Courthouse, VA 22551
Eric F.
Job Details:
03/08/2023
"Confirmed cx complaint unit front left flame a little orange coming out of the left side of spreader. Confirmed proper orifice installation. Attempted to adjust unit yielded no improvement. Ordering flame spreader, will use pre-id'd parts on return if necessary.; ordrng 1 W11344539 (flame spreader) and 1 look"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ
Near Frederick, MD 21702
Ricardo S.
Job Details:
03/08/2023
"Cx complains that the refrigerator door wont close properly, inspected unit, door seal cks ok, unit is uneven.. so i raise the front legs, now the door closes fine."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS04
Near Chesapeake, VA 23322
Branden R.
Job Details:
03/08/2023
"cx complaint refrigerator temperature varies 20 degrees and the freezer does about the same. it is set at . checked unit and found freezer door gasket not properly seated on unit allowing warm air into unit when running . causing unit to freeze then go into defrost once evap is frosted up , steamed out gasket and checked all major componets everything ohmed out in range and is running as designed ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXB01
Near Goldsboro, PA 17319
Cody H.
Job Details:
03/08/2023
"CX complains unit RC is freezing items inside. Unit is showing 37.4*F FC is showing 14*F. Damper uptop was blocked, was able to unblock damper. Frost pattern was good, thermistor in RC is reading a little off. And damper is making clicking sound and will not open 100%Ordering RC thermistor and damper for return visit. Return to be scheduled by office when all parts arrive.; ordrng 1 W10316760 (thermistor) and 1 W10814173 (diffuser)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Marriottsville, MD 21104
Brian R.
Job Details:
03/08/2023
installed parts ordered as well as put metal tape on thermistor. reset unit and temps. advised cx to give unit the next 24/48 hours to get back to temps since unit was off and open and warm. job complete.
We serviced a
KITCHENAID FREEZER
Model KRFF507ESS01
Near Virginia Beach, VA 23455
Carl A.
Job Details:
03/08/2023
replaced part tetsted unit works as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Silver Spring, MD 20910
Shawn D.
Job Details:
03/08/2023
"Cx complained that unit wasnt cooling. inspected refrigerator and confirmed compessor was bad. changed compressor ,vaccumed unit down filled with freon. refrigerator is good to go.; ordrng 1 w10143759 (uv drier SD V/S) and 1 w10913906 (coupler SD V/S), used 1 w10143759 (uv drier SD V/S), and 1 w10913906 (coupler SD V/S) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Columbia, MD 21046
Robert L.
Job Details:
03/08/2023
"cx complaint f3e3, found f3e3 stored unit ewas running at arrivel, found outlet 5k and inlet 25k ohms at control, replaced inlet thermistor from pre-id, outlet 12k inlet 56k before running,tested all ops ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Newport News, VA 23602
Justin W.
Job Details:
03/08/2023
replaced spin basket tested unit working as designed
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Annandale, VA 22003
Lloyd B.
Job Details:
03/08/2023
Cx complained of dim and some no lights. Inspected the unit and found a few of the led's are out. Installed new led's and noticed the ice maker cover would not stay on. Unit needs new bracket; ordrng 1 W10749631 (bracket)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Annapolis, MD 21401
Shane B.
Job Details:
03/08/2023
installed ordered part and tested unit for cx. unit is working as designed.
We serviced a
WHIRLPOOL FREEZER
Model WRS588FIHZ04
Near Strasburg, VA 22657
Danny R.
Job Details:
03/08/2023
installed parts checksok
We serviced a
WHIRLPOOL DBL WALL OVEN
Model KODE500ESS02
Near Ashburn, VA 20148
Demonte S.
Job Details:
03/08/2023
"Inspected the unit. Found that the cx is saying that the Oven is giving the same error codes again. Ran Service Diagnostics on the unit. Error codes are F2E1 = Stuck Key. Checked all the keys to the unit. No Stuck Key. F6E6 = Upper Appliance Manager Board lost Communication. F6E9 = Low Appliance Manager Board lost Communication as well. Checked to make sure all boards are plugged in. F1E0 = Oven User Interface Failure. Called Whirlpool Techline Ref # 7735056584. Per Whirlpool Techline to order the Signal Harness to the User Interface. Cx paid in full by Card. ; ordrng 1 W11157221 (HARNS-WIRE ( Signal )) and 1 W11086141 (Whirlpool Range Control Panel, Stainless ( Reorder with in 1 year))"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS342FIAM02
Near Huntingtown, MD 20639
Robert A.
Job Details:
03/08/2023
Cx canceled the appt at the door. The unit is working fine at the moment.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Virginia Beach, VA 23456
Branden R.
Job Details:
03/08/2023
came out and replace grill on unit .
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Washington, DC 20024
Samuel R.
Job Details:
03/08/2023
cx complaint unit is making noise.inspected unit and could confirm.found damper to make noise.unit will need a new damper WPW10594329 9 tribles; ordrng 1 WPW10594329 (damper)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Boonsboro, MD 21713
Ken M.
Job Details:
03/08/2023
"Gearcase, slider, and clutch replaced and tested. Unit is working properly. Old parts left with customer."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mechanicsburg, PA 17050
Fred G.
Job Details:
03/08/2023
"cx complaint unit is beeping and displaying an error code. inspected unit and entered diag and found f8e2, f10e2, f8e4. cleared codes and ran auto test and found unit finished test with out issues. i did find water in drip pan. I also found unit was leaning to the left front. i adjusted the unit and made it plum. unit checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Silver Spring, MD 20902
Israel R.
Job Details:
03/08/2023
Customer complaint unit is not starting and they have to flip the breaker to get it back. I found the control panel is peeling off and letting moirture into the UI and is shorting. Ordering control panel and bringing back because i cant put the new UI if the panel is letting moiture through.; ordrng 1 W11460908 (Control Panel)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Haymarket, VA 20169
Daniel J.
Job Details:
03/08/2023
"found that the condenser vibrating and hitting something, leveled unit and that reduced the sound. also adding foam type to help stop the vibrating."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC3
Near Richmond, VA 23234
Orbie
Job Details:
03/08/2023
cx complaint unit leaking water. ran water into the unit and drained it. found water leaking at faulty hose. repaired hose and tested unit working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Westminster, MD 21158
Bernard M.
Job Details:
03/08/2023
"Cx complaint unit is shutting off. Entered service mode and ran test 3 and found the baffle checked good but the evap fan had stuttered before ramping up to full speed. Shut off and ran test again with the same result. Also the cx complaint of no ice. Ran test 56 and found error code E5 thermistor fault. Found small cubes in bin when arrived but thats all its made in 2 weeks. Ordering parts, once all are in contact cx to reschedule; ordrng 1 W11087201 (fill tube heater) and 1 W11579560 (icemaker) and 1 W11578030 (evap fan motor)"
We serviced a
WHIRLPOOL WASHER
Model Lsr7333pq0
Near Ocean City, MD 21842
Michael E.
Job Details:
03/08/2023
"CX complaint: stopping in cycle. Tested and verified complaint. I found the spin only activates when drain pump activates and both stop at same time after maybe 30 seconds then wont come back on for few min. At end of spin, it added water. Timer WP8546685 needed. I quoted CX price to replace and explained that there could be other problems i cant see yet due to timer not working properly. Saved quote. CX paid 120.00 for service on CC. CX did not approve repair at this time. Job is complete"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Taneytown, MD 21787
Bernard M.
Job Details:
03/08/2023
"Placed mastic under bracket, re-assembled unit and ran normal cycle. Unit no longer makes noise. Unit checks good"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Baltimore, MD 21207
Shane M.
Job Details:
03/08/2023
"cx complaint the unit the front glass is pulling apart. can confirmed. glass corners where glue is held together is not sticking, make front glass pull apart when opening door. also found a broken gasket. ordering front glass nameplate n gasket.; ordrng 1 W11178521 (nameplate) and 1 W11176456 (front glass) and 1 WPW10535778 (gasket)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Fairfax, VA 22031
Lloyd B.
Job Details:
03/08/2023
"Cx declined service, said the unit is working fine"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Manheim, PA 17545
Justin L.
Job Details:
03/08/2023
As per previous visit was able to access unit and replace part. Tested unit and unit now checks good no further work needed
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Fredericksburg, VA 22406
Tanner B.
Job Details:
03/08/2023
CX Concern the units lf and rf burners not igniting correctly.. found the ignitor misaligned .. unit needs new orfice holders for burners to ignitie; ordrng 1 W11378584 (lf holder) and 1 W11334712 (rf holder)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cooksville, MD 21723
Brian R.
Job Details:
03/08/2023
replaced parts and ran auto test as well as started a cycle. unit ran through stages and was quiet and checks. cx to try a few cycle and see how unit does. job complete.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Yorktown, VA 23692
Justin W.
Job Details:
03/08/2023
replaced lid. tested unit working as designed
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Westminster, MD 21157
Bernard M.
Job Details:
03/08/2023
"Cx complaint unit doesn't start. Entered into diag and found error code F7E1 tachometer missing. Ran test cycle and when unit went into agitate and spin it would only make humming noise. Ordering capacitor, once part is in contact cx to reschedule; ordrng 1 W11395618 (capacitor)"
We serviced a
WHIRLPOOL OVEN
Model KEBS277DWH7
Near Vienna, VA 22180
Jason A.
Job Details:
03/08/2023
CX complaint OVEN smells electrical burning when preheating. Replaced UPR cooling fan & test UPR & LWR ovens heat. Preheat to 350F & both reached 350F > JJ
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM02
Near Virginia Beach, VA 23454
Austin D.
Job Details:
03/08/2023
checked unit and unit showing signs of a restriciton. disassembled as needed. repalced all parts and put the unit back together. held a long vac and filled with r134a. tested. amp draw was 1.1 and low side was at 5. unit is good to go. advised cx to monitor the unit for 24 hours and to call us back if the issue persists. cx agreeed.
We serviced a
AMANA FREEZER
Model ASI2175GRS04
Near York, PA 17406
Fred G.
Job Details:
03/08/2023
"cx complaint FC, and RC lighst is out. I found door switches were good and both lights are getting voltage. I found FC led module and RC led module were faulty. unit needs modules to correct issue. once part is in please contact cx to set up a return visit.; ordrng 2 W11602886 (module)s"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Mount Joy, PA 17552
Justin L.
Job Details:
03/08/2023
As per previous visit was able to access unit and replace parts. Calibrated and tested unit now checks good no further work needed
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW2
Near Virginia Beach, VA 23455
Branden R.
Job Details:
03/08/2023
"came out to replace parts on unit , replace both parts and tested unit is running as designed"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Elkton, MD 21921
Taylor F.
Job Details:
03/08/2023
Cx complaint is unit not powering on. Tested inspected and verifed complaint. Found proper voltage going to the console but console not powering on. Also found the power cord to be defective not allowing control board to be properly grounded. Ordeirng power cord and console.; ordrng 1 W11324037 (console) and 1 W11316254 (cord-power)
We serviced a
WHIRLPOOL WASHER
Model WFW9400sw01
Near Alexandria, VA 22314
Leon
Job Details:
03/08/2023
cx complaint was unit was making loud noise while i was in the home i didnt hear anything weird noises coming from the unit checked susp everything looked good learned that cx was putting alot of clothes in the unit and putting unit on a cycle thats not bulky or heavy cx said she would coach the cycles when washing
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Chesapeake, VA 23325
Branden R.
Job Details:
03/08/2023
"came out to replace parts on unit disasembled and replace all parts , reasembled and tested unit is running as designed ."
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Columbia, MD 21046
Robert L.
Job Details:
03/08/2023
"cx complaint lights up but not starting, found when start pressed counts down but down start, reset power 2 times, same result, found f8e6 overflow error stored, tried diagnostics 3 times when start pressed no actions, lid lock ohmed out of range, orderin lid lock(18 trib) , strike (15 trib) and will use control on return; ordrng 1 W11394572 (lid lock) and 1 W11457841 (strike)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Vienna, VA 22180
Lloyd B.
Job Details:
03/08/2023
Cx complained of dispenser door issues. Inspected the unit and found the dispenser door would not stay shut. Installed new disp assy and tested and it now works as designed. Job complete
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Virginia Beach, VA 23453
Austin D.
Job Details:
03/08/2023
came out to resolve the issue. disassembled the unit as needed. replaced all parts and put the unit back together. unit is good to go . tested on a drain and spin. unit reached high rpm. tested in a normal cycle and unit passed. unit is good to go
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Bear, DE 19701
Taylor F.
Job Details:
03/08/2023
"Cx complaint is timer not responding. Tested inspected and verified complaint. Found the timer to be defective causing the knob to just spin in place and not turn the shaft. Ordering timer and knob, cannot rescheudle at this time due to SO parts.; ordrng 1 W11328381 (knob) and 1 W11566735 (timer)"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Spotsylvania Courthouse, VA 22551
Eric F.
Job Details:
03/08/2023
"Installed parts, tested unit, unit working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Accokeek, MD 20607
Robert A.
Job Details:
03/08/2023
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Fairfax, VA 22030
Robert W.
Job Details:
03/08/2023
Cx Complaint is the RC id to cold. Inspected unit and found thr RC is colder then what set to ohm out thermistor from control and found its testing a little out of range ordering RC thermistor.; ordrng 1 W10316760 (Thermistor)
We serviced a
KITCHENAID RANGE
Model KCGS950ESS02
Near Laurel, MD 20723
Robert L.
Job Details:
03/08/2023
"cx complaint when turning on several burners no ignition and smells gas, at arrival gas on and leaks detected from unit, found several caps in wrong position,ands some ignitor angled, was able to adjust all ignitor and burner heads, installed caps in appropriete positions, cx took pic to remember, tested all ops ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Newport News, VA 23608
Justin W.
Job Details:
03/08/2023
"replaced gearcase lid latch, suspension, washplate, slider. tested unit working as designed"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Carlisle, PA 17013
Andrew S.
Job Details:
03/08/2023
"Cx complaint is that the unit is not spinning clothes out intermittently. Upon arrival I found an F5E2 and an F5E3. I then ran the diag test. The unit was able to complete the test without any error, I found that the door latch is not functioning all of the time. I am ordering the latch. I was able to set the return visit for Monday 3/13 AM Preference.; ordrng 1 W11316250 (Latch)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Elizabethtown, PA 17022
Justin L.
Job Details:
03/08/2023
As per previous tech was able to access unit and replace parts. Tested unit and unit now checks good no further work needed
We serviced a
WHIRLPOOL DRYER
Model NED5800HW1
Near Norfolk, VA 23518
Carl A.
Job Details:
03/08/2023
"cx complaint of unit making noise checked unit ot find that lint had gather on blower wheel causeing the well to be off blance,cleared blower wheel tested unit works as designed cx owes fro service call"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Annapolis, MD 21401
Shane B.
Job Details:
03/08/2023
cx complaint is the unit not making any ice. i found bin was empty. temp in FC is -7. i removed bin and found IM was stuck in the middle of a cycle with the arm down and tray partly twisted. IM is getting 120vac. unit will need a new ice maker. ordering part. schedule when approved.; ordrng 1 W11284458 (icemaker)
We serviced a
KITCHENAID RANGE
Model KSGG700EBS1
Near Baltimore, MD 21215
Shane M.
Job Details:
03/08/2023
installed control. panel was damage from delivery. tested the unit. unit working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Georgetown, DE 19947
Michael E.
Job Details:
03/08/2023
Replaced ice door as per previous diagnosis. Tested unit and it is now working properly. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Fallston, MD 21047
Neil H.
Job Details:
03/08/2023
CX COMPLAINT THE ICE CREAM IS SOFT BUT THE MEATS THEY HAVE IS SOLID IN FC AND THE RC GOOD THEY SAID NEED DATA LOGGERS TO SEE HOW UNIT IS RUNNING AND CYCLING; ordrng 2 DATALOGGERS (DATA LOGGERS)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Prince Frederick, MD 20678
Eric W.
Job Details:
03/08/2023
installed compressor condencer and filled unit unit now starting to cool
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Ruckersville, VA 22968
Eric F.
Job Details:
03/08/2023
"Installed ice maker, tested unit, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Conway, SC 29526
Paul F.
Job Details:
03/08/2023
Customers complaint is noise during spin cycle. Customer showed me a video of the noise and its spinning. Hard the noise when the unit is slowing down to stop spinning. NTO gearcase and belt.; ordrng 1 W11449840 (gearcase) and 1 W11239857 (belt)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near Cobb Island, MD 20625
Eric W.
Job Details:
03/08/2023
fixed leak and filled unit
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Ocean View, DE 19970
Michael E.
Job Details:
03/08/2023
Replaced top panel lock as per previous diagnosis. Tested unit and it is now working properly. Job is complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Centreville, VA 20120
Richard B.
Job Details:
03/08/2023
"CX complant. Wont drain. Inspected unit and found console delaminating exposing UI , Also found house is infested with cockroaches . Advised CX need to get rid of bugs before proceding further . Ordering console , ui and control to start with. Advised CX need to send in copys of pest control reciepts fir two treatments 2 weeks apart, RB; ordrng 1 W11116422 (ui) and 1 W11402115 (console) and 1 W10913611 (control) and 1 look (look)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Elkton, MD 21921
Taylor F.
Job Details:
03/08/2023
Cx complaint is unit not powering on. Tested inspected and verifed complaint. Replaced console and unit is now working as designed. Verified unit is working properly and MS info was transferred. Job is complete.
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW1
Near Crozet, VA 22932
Kyle A.
Job Details:
03/08/2023
Cx complaint of unit squealing. Did confirm and found sticking idler. Replaced idler and unit is now as designed.
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Williamsburg, VA 23188
Lucas R.
Job Details:
03/08/2023
"cx complaint no operation, checked uint found 240 vac to unit, 13.6 vdc to u.i, u.i not accepting selections. expart; ordrng 1 W11413567 (control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near West Point, VA 23181
Lucas R.
Job Details:
03/08/2023
"cx complaint ff not cold enough, checked unit found temps: fc 3.8 set to 3, 41 ff set to 2, all loads passed in diagnostics, set ff back to recomended settings, called techline spoke with nate, to document."
We serviced a
JENN-AIR COOKTOP
Model JGD3430GB05
Near Indian Head, MD 20640
Robert A.
Job Details:
03/08/2023
I removed the cooktop and found the manifold to be sitting crooked because the hole for the unit is too big. I took photos and placed the unit in the hole as best I could to favor the front and right side to hold the manifold in place. I informed the cx and tested the unit for the cx. The unit is working as designed.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Baltimore, MD 21215
Shane M.
Job Details:
03/08/2023
"cx complaint the unit isnt finishing cycles found in test mode, no spin, found belt off drivemotor, found cover destroyed from belt coming off. put everthing back together, raned test cycle, failed w F7E1 ordering shifter belt n cover. washer sitting VERY tight spot. dryer needs to be moved to access washer.; ordrng 1 W11481722 (shifter) and 1 W11239857 (belt) and 1 W11409708 (cover)"
We serviced a
JENNAIR COOKTOP
Model JGC3536GS00
Near Washington, DC 20003
Samuel R.
Job Details:
03/08/2023
cx complaint burner is flame is to high.found burner head not sitting correctly adjudted burner head and unit is now working
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Strasburg, VA 22657
Danny R.
Job Details:
03/08/2023
installed parts checksok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Silver Spring, MD 20906
Israel R.
Job Details:
03/08/2023
I went to replac the parts and found the unit is rubnbing on the drain tube for the pan and the seal has fail is leaking oil. The unit will need more parts and parts sent are covered in oil no point in replacing the parts if is going to be covered by oil. We need to replace the gearcase before we replace everything else. Oil got eveywhere and other parts are needed. Called office and they said to send the parts back and will reschedule with Auth and parts.; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (drive pulley) and 1 WPW10427633 (pulley shield) and 1 W11428524 (Capacitor) and 1 W10890624 (motor-drve) and 1 W11130362 (suspension)
We serviced a
WHIRLPOOL COOKTOP
Model WCE77US0HS01
Near Jessup, MD 20794
Robert L.
Job Details:
03/08/2023
"installed new burners and switch per previous, all 4 burners and switches working , tested all ops ok"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ0
Near Williamsburg, VA 23188
Lucas R.
Job Details:
03/08/2023
"uninstalled, replaced tub and all components, reinstalled, tested, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near North Myrtle Beach, SC 29582
Paul F.
Job Details:
03/08/2023
Customers complaint is unit will work for 2 or 3 days and then get warm in both sections. If he unplugs it for a few days and then the plugs it back in it will repeat the process. Found unit cooling when I arrvied but he just plugged it in yesterday. Unit was in defrost when I arrived so I know thats the not issue. Also those are not the symptoms of a bad compressor. NTO control.; ordrng 1 W11594670 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Gordonsville, VA 22942
Eric F.
Job Details:
03/08/2023
"Confirmed cx complaint unit freezing up in freezer. Found freezer door gasket malformed, letting air in. Reformed gasket, tested unit, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near Cobb Island, MD 20625
Emmanuel R.
Job Details:
03/08/2023
"Cs unit stopped cooling again, confirmed complaint. I found dye and oil at the discharge line also the start device was burned. All R600 leaked out. I was able to seal up the leak and replace start device. Vaccum unit down and filled with 2.4oz. Tested unit. Unit is now working properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Sykesville, MD 21784
Bernard M.
Job Details:
03/08/2023
Cx complaint unit doesn't heat or clean dishes. Entered into diag and found error codes F4E3 motor fault and F7E1 no heat. Ran test cycle and after filling the pump would come on but stop. The pump would start and stop through test. Ordering pump assembly and will use element and control on return. Pump is in stock and set return for 3/15. Office will contact cx with time frame; ordrng 1 W11025157 (pump/motor assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Virginia Beach, VA 23464
Branden R.
Job Details:
03/08/2023
"came out to replace parts on unit , disasembled and replaced ice maker reset unit and ice maker is running as designed advised 24 hours to drop ice and 72 for a full bin ."