We serviced a
MAYTAG WASHER
Model MVWB835DW2
Near Alexandria, Virginia 22309
Lloyd B.
Job Details:
11/21/2023
Cx complained the unit did not spin. Installed new latch assy and tested in diagnostics and it completed each step. Job complete
We serviced a
MAYTAG UNKNOWN
Model MER8600DS0
Near Alexandria, Virginia 22315
Lloyd B.
Job Details:
11/21/2023
Cx complained the units burner did not work. Inspected the unit and found that it comes on at times but then turns right back off. Faulty swich. Unit needs new switch; ordrng 1 WP3149404 (switch)
We serviced a
JENNAIR DISHWASHER
Model JDPSG244LS2
Near Gaithersburg, Maryland 20878
Roberto I.
Job Details:
11/21/2023
"Replaced part, cleared F7E2 error and ran a test cycle. The unit worked as designed and didn't leak."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Nokesville, Virginia 20181
Robert W.
Job Details:
11/21/2023
Replaced flow meter and valve tested unit and unit is working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ1
Near Severn, Maryland 21144
Davonte
Job Details:
11/21/2023
"cx complained unit door was free falling when opening it. confirmed cx complaint. after inspecting unit, notice that the left hinge had came off. reseated hinge, now door working as should"
We serviced a
KITCHENAID HOOD
Model KXU8036YSS1
Near Aldie, Virginia 20105
Richard B.
Job Details:
11/21/2023
"CX complant. Hoods bulbs sometimes work and hood making noise. Inspected unit and found bulbs slightly loose, Tightened bulbs , CX stated that the secondary vent is making noise, The vent that lets air back in room form positive air pressure.is making the noise. Advised CX to contact vent comany as that is not part of the hood system. Collected 139 service call. RB"
We serviced a
IKEA MICROWAVE
Model IMBS104GSS02
Near Baltimore, Maryland 21224
Emmanuel R.
Job Details:
11/21/2023
"Cs unit will lose power and turn back on with half display showing, unit will still heat and work just fine like that. I found the Ui is delaminating and display board is failing where it only shows half the numbers. Unit needs a UI and Ui display board. Orderign UI's.; ordrng 1 W11160285 (panl-cntrl) and 1 W11160286 (cntrl-elec)"
We serviced a
JENN-AIR OVEN
Model JJW2430IL01
Near Aldie, Virginia 20105
Richard B.
Job Details:
11/21/2023
"CX complant. Oven has errir code. Prior diagnosis found oven needs console . When going to install console , Oven only pulls out a half inch due to pigtail length. Will need second tech to pll microwave and disconnect oven power cord and feed it through two cabinets . Further work needed. RB;"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Pasadena, Maryland 21122
Dustin F.
Job Details:
11/21/2023
"CX complaint: units control knob locked up and broke knobInspected unit, confirmed complaint. found timer shorted out and rendered knob defective from heatstress. cracking the shaft. replaced timer and knob with pre id and tested unit, unit now working as intended."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Bowie, Maryland 20720
Shawn D.
Job Details:
11/21/2023
"cx complaint her mom has some off balance loads after repair. i inspected unit then checked for errors and had none, ran test 12 and went through good and spins good no shaking. i then did notice i can wiggle unit some so adjusted feet and is good now. i then went over loading with cx mom and to select better cycle when washing heavy items. unit has no leaks still. unit is good to go"
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS20
Near Westminster, Maryland 21157
Justin S.
Job Details:
11/21/2023
Replaced the fan and sensor. Tested and the unit is preheating good without any error codes. The unit is now good
We serviced a
JENN-AIR RANGE
Model JGCP436HL00
Near McLean, Virginia 22101
Christian C.
Job Details:
11/21/2023
Cx complaint FL burner takes a long time to ignite. Inspected unit found burner sometimes takes longer than 5 sec to ignite. Adjusted burner head. Tested burner x20. Had cx test. Unit is working as designed.
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Gerrardstown, West Virginia 25420
Ezra M.
Job Details:
11/21/2023
"tested vents with kit, did not pull card off hanger at all. advised cust will need to have vents cleaned. also found unit shutting off on sensor cycles. found bottom sensor bar harness disconnected. reconnected, tested, verified sensor bars operating properly"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Hedgesville, West Virginia 25427
Ezra M.
Job Details:
11/21/2023
"installed knob, verified proper operation."
We serviced a
KITCHENAID OVEN
Model KODE500ESS04
Near Delta, Pennsylvania 17314
Drew B.
Job Details:
11/21/2023
cx complaint that unit is getting the f2e1 and bakle button doesnt repsond when pressed will need the console ND replaced with pre id afyer speaking to TL of parts auth for approval .. replaced and tested no issues checks good.
We serviced a
KITCHENAID RANGE
Model KFGD500EBS00
Near York, Pennsylvania 17402
Drew B.
Job Details:
11/21/2023
repla ced all parts and tested no issues unit lights up and checks good
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MB0
Near York, Pennsylvania 17404
Drew B.
Job Details:
11/21/2023
"cx ocmplaint that unit is leaking gas from the regulator.. and taged out by columbia gas .. and found the manifold tubing is completley twisted and seized in regulartor.. will need tubing and reg for eplcement,; ordrng 1 W11628651 (manifold tubing to reg)"
We serviced a
MAYTAG WASHER
Model MEDC465HW0
Near Fredericksburg, Virginia 22407
Tanner B.
Job Details:
11/21/2023
"Abnormal noise while spinning , inspected the blower wheel for damage . no damage found .. ordering rollers and idler; ordrng 2 wpw10314173 (roller)s and 1 WP691366 (idler)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Fredericksburg, Virginia 22405
Tanner B.
Job Details:
11/21/2023
"unit not starting a cycle, recalibrated unit and tested . Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Falmouth, Virginia 22405
Tanner B.
Job Details:
11/21/2023
"fc evap not defrosting , unit needs heater , fan and thermistor; ordrng 1 W11650661 (heater) and 1 WP2315549 (fan) and 1 WPW10384183 (thermistor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBH00
Near Waynesboro, Pennsylvania 17268
Andrew S.
Job Details:
11/21/2023
Cx complaint is that the lights are outn in the top RH portion of the RC and the FC light. I Quoted the cx for the cost of replacing the LEDs. Cx paid in full. please contact cx when the parts are avaialble to schedule the return visit.; ordrng 1 W11683241 (LED kit)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP560HAMZ0
Near Fort Belvoir, Virginia 22060
Demonte S.
Job Details:
11/21/2023
Installed the Sump Motor. Tested the unit. No leaks. Unit is working as Designed.
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AMS0
Near Woodbridge, Virginia 22192
Demonte S.
Job Details:
11/21/2023
Inspected the Unit. Found that the cx is saying that the Dishwasher isn't cleaning Dishes. Ran Service Diagnostics on the unit. Error Codes are F4E3 = Motor will not run. I then checked the Harness to the Sump Motor. Sump Motor is fully plugged in. F7E1 = No Heat. Ran Service Test on the unit. Heater Element is activating. Unit will need the Sump Motor. ; ordrng 1 W11613570 (PUMP MOTOR)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Bowie, Maryland 20720
Shawn D.
Job Details:
11/21/2023
replaced evap harness cleared ice using steamer ice build up was returning. tunred unit back on and started cooling again. unit is good to go
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Hanover, Pennsylvania 17331
Bernard M.
Job Details:
11/21/2023
"Cx complaint the handle won't stay on the door. Inspected and found the set screws in handle are stripped out and won't tighten. Replaced handle using pre-id parts, the handle is tight when iopening and closing door. Unit checks good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Purcellville, Virginia 20132
Ricky E.
Job Details:
11/21/2023
"customer stated that the units display and lights will go out at random, but the unit will still cool.. at time of service the unit was functioning with no issues... will order and replace the acu... need parts...; ordrng 1 w11455229 (control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Henrico, Virginia 23231
Chris B.
Job Details:
11/21/2023
cx comp unit will not cool ionsp unit conf cx c omp found evap in block ice THAWED evap found brown wire not saeted in heater connector repalced heater harness tested unit wroking as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Maidens, Virginia 23102
Thomas B.
Job Details:
11/21/2023
Cx complaint unit is not working properly inspected unit found ice maker will not cycle properly ordering new ice maker assy; ordrng 1 WPW10300022 (icemaker)
We serviced a
WHIRLPOOL DISHWASHER
Model GU2300XTVB3
Near Wormleysburg, Pennsylvania 17043
Cody H.
Job Details:
11/21/2023
"Was able to access unit and replace parts per previous visit. Tested unit and unit now works as designed, no further work needed."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Winchester, Virginia 22602
Ezra M.
Job Details:
11/21/2023
"cust states unit smoking. no sign of smoke or burning, did find belt slipping on drive pulley. replaced belt, drive pulley and motor. calibrated and tested unit. no errors, unit working properly. also releveled unit. called safety"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Glenville, Pennsylvania 17329
Bernard M.
Job Details:
11/21/2023
"Cx complaint unit moves during spin. Entered diag and found no errors. Ran test cycle and unit runs as designed. Placed several items into unit and ran quick wash cycle and during spin the unit would move away from wall. Unit sits ion pedistal on hard wood floor. Instructed cx to remove unit from pedistal and place traction discs under each leg to prevent from sliding. All suspension checks good, no parts needed at this time."
We serviced a
KITCHENAID DBL WALL OVEN
Model KODE500ESS20
Near Potomac, Maryland 20854
Roberto I.
Job Details:
11/21/2023
Replaced parts and ran a 350F bake cycle on both ovens. Both units preheated and worked ok.
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Potomac, Maryland 20854
Roberto I.
Job Details:
11/21/2023
"Cx complaint unit not responding again.Found console not turning on again. Confirmed 12.2Vdc supplied by the control board. Seems like the console is bad again. Called tech line, spoke to Chris, he thinks that possible poor ventilation and steam backflow can damage the console. He suggested to replace the console once again, start the unit and check for proper ventilation or steam leaks. Re-ordering console W11351728; ordrng 1 W11351728 (console (Rop1y))"
We serviced a
WHIRLPOOL COOKTOP
Model KCGS356ES00
Near Hanover, Maryland 21076
Davonte
Job Details:
11/21/2023
"cx complained back right burner wasnt coming on . confirmed cx complaint after inspecting unit. orfice to back burner was clogged with debri, removed debri. tested unit and back burner iginited as should. cx paid for service call. unit working as should"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Hamilton, Virginia 20158
Ricky E.
Job Details:
11/21/2023
"customer stated that the unit wasnt cold enough on the ff side. fnd unit not defrosting.. replaced ff evap fan assy, unit cks ok."
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Hollywood, Maryland 20636
David J.
Job Details:
11/21/2023
"Cx complaint unit will not work sometimes. Arrived today and disconnected power. Removed console and lid. Replaced main control, console and lid switch. Removed top lid to replace suspension and found back left side of cabinet is separating due to seams that are welded are coming apart. Unit is going to need a new cabinet and support because now the basket is hanging and not straight. After reassembling unit is also found during test cycle the agitator makes a grinding noise like plastic rumbling. Also going to order splotch and stator cover. Found no gear case oil but parts are worn out. Requesting a 2nd tech a double labor due to the amount of work and removing completer inner and outer tub. Will return once parts arrive ; ordrng 1 W10677266 (Chrome shadow cabinet) and 1 W11089573 (Rear brace) and 1 W10724132 (Chrome shadow front brace) and 4 WP8564458 (Impact absorber)s and 1 WPW10612925 (Maytag badge) and 1 2ndtech (2nd tech) and 1 W10734521 (Sputch) and 1 W10915701 (Rotor cover)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Williamsburg, Virginia 23188
Orbie
Job Details:
11/21/2023
replaced inlet valve. advised cx to monitor unit to verify unit working as designed
We serviced a
WHIRLPOOL DRYER
Model MED5100DW0
Near Leesburg, Virginia 20176
Ricky E.
Job Details:
11/21/2023
customer stated that the unit was making noise. verified issue and fnd rollers and the idler are faulty... need parts.. unit is a stacked setup and needs a 2nd man; ordrng 4 WPW10314173 (support)s and 1 2ndman (2 man)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Berryville, Virginia 22611
Ezra M.
Job Details:
11/21/2023
installed new UI.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X20DW00
Near Mechanicsville, Maryland 20659
David J.
Job Details:
11/21/2023
"Customer complaint unit just stopped cooling arrived today and inspected unit and verified complaint found unit was unplugged when I arrived plugged unit in and compressor kicked on but sounded very tiny like it is missing Freon removed cover to inspect evaporator and found no frost pattern to be ever built and it ran for about 20 minutes. Compressor got very hot. Within 10 minutes where I could not even touch it. Called SD and after speaking with him and diagnosing, he had stated to order sealed system parts for return visit Ordered parts and will return when all parts arrive; ordrng 1 W11507067 (Evap) and 1 W10750851 (Compressor) and 1 WPW10143759 (Drier)"
We serviced a
KITCHENAID OVEN
Model KSGB900Ess1
Near Leesburg, Virginia 20175
Ricky E.
Job Details:
11/21/2023
"installed part, unit cks ok."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHB0
Near York, Pennsylvania 17406
Drew B.
Job Details:
11/21/2023
replaced tested no leaks and powers and checks good but found no upper spray arm movement caleld spoke to mr and walk through test of water pressure possibly not strong enough . will need the following parts.; ordrng 1 WPW10340745 (manifold) and 1 WPW10605345 (upper spray arm) and 1 WPW10571949 (upper manofold spray arm) and 1 cleardoor (clear door) and 1 WPW10327249 (valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Prince George, Virginia 23875
John P.
Job Details:
11/21/2023
Found wire for ice maker harness had backed out of connector reseated wiring connector tested working as designed
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Petersburg, Virginia 23803
John P.
Job Details:
11/21/2023
"CX complaint unit not working checked unit found error code f8e1 no fill long fill CX stated they currently have no water to house advised CX without water unable to test unit at this time, also advised if they were having a low water pressure prior would also cause issue. Advised CX to call us back once water is turned on if still having issues."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lancaster, Pennsylvania 17603
Justin L.
Job Details:
11/21/2023
"Cx complaint unit not agitating. Was able to access unit and verify concern. Entered diag to find no codes. Moved wash plate by hand and found it spun freely. Removed and found the bolt had backed out causing the teeth stripped. Replaced with pre-id, calibrated and tested unit now operates as designed no further work needed"
We serviced a
WHIRLPOOL ICE MAKER
Model WUI75X15HZ01
Near Harrisburg, Pennsylvania 17112
Fred G.
Job Details:
11/21/2023
"I was able to access unit and replace the evap, compressor, condensor, gas valve, solenoid, and recirc pump as per previous tech. i was able to pull system into a 30in vacuum that held for 30 mins. I then charged system with 5.75oz of R134A. i advised cx 24hrs for full production of ice. unit now checks good."
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Dover, Pennsylvania 17315
Drew B.
Job Details:
11/21/2023
replaced parts and tested no issues cjecls good
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Gaithersburg, Maryland 20879
Julian H.
Job Details:
11/21/2023
replaced parts & working
We serviced a
MAYTAG DRYER
Model MED8630HW1
Near McLean, Virginia 22101
Christian C.
Job Details:
11/21/2023
Cx complaint console does not work. Inspected unit console is working. Connections secure. Getting 240VAC to unit. Unit is heating. Unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Leonardtown, Maryland 20650
David J.
Job Details:
11/21/2023
Customers complaints door had physical damage to it when it was purchased. After last visit I had found door that was ordered was damaged and re-ordered a new one arrived today and replaced RC door and reassembled made sure gasket was sealing properly unit is now working as intended job complete
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Newport News, Virginia 23608
Orbie
Job Details:
11/21/2023
cx complaint unit vibrating. checked unit found slipped slider causing vibration. replaced slider. unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Owings, Maryland 20736
David J.
Job Details:
11/21/2023
Customer complaint right side RC door gasket was defective arrived today and inspected unit and verified complaint found tabs on right side gasket to be torn off. Removed and replaced door gasket and used heat to form gasket properly to door. That way there were no air leaks. Unit is now working as intended. Job complete
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Portsmouth, Virginia 23704
Zachery R.
Job Details:
11/21/2023
"cx complaint unit not drying and timer hard to turn, verified issues, tcos and element are reading within range, motor not sending voltage to element. ordering motor and timer to complete repair. advised cx they will be contacted for return visit.; ordrng 1 WP694089 (wheel) and 1 279827 (motor!dryer) and 1 WPW10185992 (timer)"
We serviced a
WHIRLPOOL OVEN
Model WFE515S0JS0
Near Stuarts Draft, Virginia 24477
Danny R.
Job Details:
11/21/2023
found sensor open and broil relay stuck on repleced control and sensor checks ok now
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Gloucester, Virginia 23061
Lucas R.
Job Details:
11/21/2023
"replaced timer and knob, tested, unit working as designed."
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Gloucester, Virginia 23061
Lucas R.
Job Details:
11/21/2023
replaced part.calibrated unit tested as designed.
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Thurmont, Maryland 21788
Brian R.
Job Details:
11/21/2023
cx complaint is unit doesnt get the water it needs and makes noises ans sounds and not runnng like it should. no codes at the time. tested unit and ran a quick wash. unit filled and ran as it should. has a hard shift and valve is louder then normal.she said it was a lot quieter when she got unit. will order parts needed and office will schedule.; ordrng 1 W11481722 (Shift Actuator) and 1 W10721967 (Clutch) and 1 W11513255 (Water Valve)
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Harrisburg, Pennsylvania 17113
Cody H.
Job Details:
11/21/2023
"CX complains unit does not shut off on its own, cx has to rotate the timer to the off position for it to shut off. Safety is covering service fee for diagnostics. Found unit timer had failed and is no longer rotating, unit will need timer replaced for repair, called safety and informed them of findings. spoke to Kent, Safety has agreed to cover parts cx will be responcible for labor. Quoted cx for labor, to which cx has agreed. Was able to replace timer and control with pre i.d parts, unit timer now advances, but found unit door switch to be in process of failing. unit will need door switch replaced in order to avoid issue in near future. Ordering door switch for use on return. CX EMAIL CONFIRMED.; ordrng 1 WPW10569603 (door switch)"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Harrisburg, Pennsylvania 17113
Cody H.
Job Details:
11/21/2023
Was able to access unit and replace both inf witches per previous visit. tested unit and unit now works as designed. no further work needed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Woodbridge, Virginia 22192
Demonte S.
Job Details:
11/21/2023
Installed Data Loggers into the unit. One Data Logger in the Freezer & one Data Logger into the Refrigerator Section. I advised the cx not to open the Doors. ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Norfolk, Virginia 23513
Zachery R.
Job Details:
11/21/2023
"replaced parts, calibrated and tested, secured splutch in bin. left old parts with cx. unit working as designed."
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near York Haven, Pennsylvania 17370
Fred G.
Job Details:
11/21/2023
"cx complaint unit still intermittently no completing cycle. inspected unit, found 0 saved error codes. I called TL unit to be sent for review. TL to get back to me with results.; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Lancaster, Pennsylvania 17603
Justin L.
Job Details:
11/21/2023
As per previous visit was able to access unit and replace parts. Verified operation unit now checks good no further work needed
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Petersburg, Virginia 23803
John P.
Job Details:
11/21/2023
Found water leaking from dispenser ordering dispenser ; ordrng 1 W11550898 (Bezel) and 1 W11569112 (Dispenser) and 1 W11590590 (Tub ring)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Ashburn, Virginia 20147
Ricky E.
Job Details:
11/21/2023
"installed part and verified operation, unit cks ok.."
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Seaford, Delaware 19973
Michael E.
Job Details:
11/21/2023
Thermal fuse and TCO sensors have continuity. Element at 10.9 holms. I found the door switch has failed and is no longer secure. Ordering door switch and 2 screws. Cannot reschedule due to only few left on system.; ordrng 1 WPW10569603 (switch-dor) and 2 WP3395530 (screw)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Mechanicsburg, Pennsylvania 17055
Fred G.
Job Details:
11/21/2023
i was able to access unit and replace the fc door as per previous tech. unit now checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Norfolk, Virginia 23513
Zachery R.
Job Details:
11/21/2023
"cx complaint gasket not staying seated, tried fluffing gasket, no luck, replaced gasket, fluffed gasket, same results, ordering fc door to complete repair.; ordrng 1 LW10636409 (dor-fip)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Hagerstown, Maryland 21742
Andrew S.
Job Details:
11/21/2023
Cx complaint is that the unit has stopped making ice again. Upon arrival I found that the cx had changed the filter recently but did run the recommended amount of water thru on install. I entered test 56 and found that it has an E5. I checked the temps in the FC and found it to be at -2 degrees. I also checked the ice box temp and found it to be at 9-10 degrees. I ran test 57 and 45 and the unit harvested and filled without issue. I also ran test 36 and found that the fan is functioning. I ran test 15 and found that optic sensor is functioning. I called TL to document my findings. I am ordering an ice maker. Unit covered under previous 90days. Please contact cx when the parts are available to schedule the return visit.; ordrng 1 W11658802 (Ice maker)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Petersburg, Virginia 23803
John P.
Job Details:
11/21/2023
Found 120 in but once starting unit shuts down with load applied issue in control. Ordering control.; ordrng 1 W11603810 (Acu)
We serviced a
KITCHENAID OVEN
Model KFGD500ESS04
Near Baltimore, Maryland 21230
Shane M.
Job Details:
11/21/2023
cx complaint the unit isnt getting up to temp. found no glow on ignitor. 120v to ignitor. quote for the repairs $340.31 cx paid in full by card.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Mechanicsburg, Pennsylvania 17050
Fred G.
Job Details:
11/21/2023
i was able to access unit and replaced UI as per previous visit. I found once unit was powered back on I found side leds and pantry lights were flickering. i chased all 6 lights and found when spicing the light came back. i called TL and we chased DC circuits at control and found no shorts to ground. I was told to replace FC evap fan and harness. once approved please reach out to cx and set up a return visit.; ordrng 1 W11452196 (FC fan harness)
We serviced a
KITCHENAID OVEN
Model KODE500ESS02
Near Potomac, Maryland 20854
Roberto I.
Job Details:
11/21/2023
"Replaced parts, resumed power and ran a 350F bake cycle on both ovens. Both units preheated and worked ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Suffolk, Virginia 23435
Austin D.
Job Details:
11/21/2023
checked the unit and found that the unit is deemed unrepairable due to the contamination in the system. when i cut the drier out oil was leakign out of it and then i added nitrogen to the system at 140 psi. no flow came out through the cap tube. system is clogged and techline agreed. unit is unrepairable.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2GVEXVD01
Near Thurmont, Maryland 21788
Brian R.
Job Details:
11/21/2023
cx complaint is he changed the filter and now water is very slow to none out door and now ice is not the same as well. units O-O-W and he knows. tested and checked unit. unit has a leak at the filter housing and leaks out the back. cant turn water on and test without flooding the floor. unit will need filter housing replaced. she said new filter will be here when we come back. husband is out of town and she wants to talk to him first and will call back to schedule. she paid 140 cash for service call.; ordrng 1 WPW10121138 (Filter Housing 78.70)
We serviced a
MAYTAG DRYER
Model MGD5630HW3
Near Harrisburg, Pennsylvania 17113
Cody H.
Job Details:
11/21/2023
"cx complains unit is not heating all the time and unit makes loud buzzing during parts of the cycle. Found when unit tries to ignite unit ignitor is making buzzing sound, unit is currently heating but will need new burner assembly and ignitor replaced for repair. Office to schedule with cx when all parts arrive. CX EMAIL CONFIRMED.; ordrng 1 280119 (burner assembly) and 1 279311 (ignitor)"
We serviced a
JENNAIR REFRIGERATOR
Model JF36NXFXDE01
Near McLean, Virginia 22102
Christian C.
Job Details:
11/21/2023
Installed mullion and leds. Left RC door still does not fully close by itself. IM makes too much ice.; ordrng 1 W11215550 (Ice maker arm extension) and 1 W10782236 (left RC door) and 1 W10691145 (top left hinge) and 1 W10828686 (bottom left hinge)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KWH2
Near Bear, Delaware 19701
Taylor F.
Job Details:
11/21/2023
Cx complaint is unit not completing cycles. Found the cx recently had a disposal put in and the plug was never punched out for the drain. Removed plug and unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHT4
Near Sparks Glencoe, Maryland 21152
Bernard M.
Job Details:
11/21/2023
"Replaced both parts per previous tech, ran test cycle and unit completed cycle without further issues. Unit checks good"
We serviced a
WHIRLPOOL DRYER
Model LER4634EQ2
Near Harrisburg, Pennsylvania 17111
Cody H.
Job Details:
11/21/2023
"Was able to access unit and replace parts per previous visit. Unit now works as designed, no further work needed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIS20XVMS0
Near Centreville, Virginia 20120
Richard B.
Job Details:
11/21/2023
"CX complant. No ice and loosing cooling. Inspected unit and evap fan hitting ice. Ordering evap fan and fan blade , Further work needed. Not in stock , RB; ordrng 1 W10850438 (fan motor) and 1 67006337"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78519LZ00
Near Yorktown, Virginia 23693
Lucas R.
Job Details:
11/21/2023
"cx complaint unit not heating evenly, checked unit no error codes, heated 2 cups of water at 70 degrees for 1 min. water heated to 115 degrees, power supply to unit dropped to 118 at outlet, called techline spoke with chris advised that output was sufficient, unit works as designed, referred cx to customer service."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Reading, Pennsylvania 19610
Justin L.
Job Details:
11/21/2023
"Cx complaint unit doesnt always drain and shows f9e1. Was able to access unit and found F2E1 error saved but all buttons passed. Ran through autotest and found it filled, agitated and spun. Unit drained but kept stalling out to to bad impellar. Also possible pressure switch issue so will need control as well. Once approved and in office will need to set return; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRTX5028Pb00
Near Reading, Pennsylvania 19609
Justin L.
Job Details:
11/21/2023
Was able to access unit and replace parts. Heated gasket to fit unit. Found that there is still a gap at the corner of the cabinet at the center bar. Used a flat edge to verify gap is due to the chasis of the unit. spoke to Drew. unit is being sent for review for exchange and whirlpool will reach out for next steps no further work needed
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Newport News, Virginia 23602
Orbie
Job Details:
11/21/2023
cx complaint unit not draining. verified complaint. found drain pump humming but not spinning. replaced drain pump. unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Waynesboro, Virginia 22980
Danny R.
Job Details:
11/21/2023
unit has a locked up compressor will need compressor replaced; ordrng 1 W11614224 (compressor) and 1 W11506635 (coupler)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Yorktown, Virginia 23693
Lucas R.
Job Details:
11/21/2023
"replaced all parts ordered, calibrated, tested, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Yorktown, Virginia 23693
Lucas R.
Job Details:
11/21/2023
cx complaint criper shelf falling out. check unit found wheels not gaiding. slef defectiv order parts; ordrng 2 W11243759 (shelf-glas)s and 2 WPW10346891 (slide)s and 2 WPW10346890cx (slide)s and 2 W11257202 (pan)s and 2 WPW10396909 (front-pan)s and 4 WP8281136 (screw)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Clinton, Maryland 20735
Shane B.
Job Details:
11/21/2023
"cx complaint is the unit freezing food in the RC section again. cx said it worked for a month or so then they had to change temp settings to warmest in both sections to get unit to stop freezing food. when i arrived unit was set to warmest in both sections. my prob shows 40/2. compressor is pulling .70amps. called techline. they said the amp draw is low, may be a sealed system issue. they had me check frost pattern, it looks weak in middle and top. we checked thermistors at the board. found them in spec. they advised unit could have the beginnings of a SS issue as well. ordering compressor and evap. parts and labotr covered fo r5 yrars. cx paid service call.; ordrng 1 W10507884 (compressor) and 1 WP2188823 (evaporator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Norfolk, Virginia 23502
Zachery R.
Job Details:
11/21/2023
"cx complaint warm rc, checked unit, fc at 0 degrees, rc at 44 degrees, come to find airflow blocked by ice build, due to unit not being leveled. cleared frost build and leveled unit, unit working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Virginia Beach, Virginia 23462
Zachery R.
Job Details:
11/21/2023
"cx complaint unit beeping and will not completre cycle, checked unit, unit displaying 10-1 vent wax motor fault, 8-2 inlet valve electrical fault, 8-4 float switch reading open, and 4-2 heater open. checked heater, heater reading open, wax motor reading out of range, come to find defective valve, replaced valve, float switch is good, raised front feet, called techline, spoke with chris. ordering parts needed to complete repair. advised cx they will be contacted for return visit.; ordrng 1 W11410066 (control) and 1 W11412300 (dispenser) and 1 W11649995 (vent motor) and 1 W11537778 (heater)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Stafford, Virginia 22554
Tanner B.
Job Details:
11/21/2023
"Installed new lower, belt and clutch . tested unit . Job complete"
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Virginia Beach, Virginia 23455
Carl A.
Job Details:
11/21/2023
"cx complaint of unit displaying error code LF,checked unit to ffind the folowing error codes F0E3,F7E5,F8E1,F2E1,inspected unit futher to find that the water vavles had internal failed,also that door not locking due to hinges pushiing lid up ,also found play in agatior as well as oil leaking from gear case ordering parts needed for repairs; ordrng 1 W11256781 (lid) and 1 W11165546 (valve) and 1 W10752187 (screw) and 1 W11550891 (Washer Agitator) and 1 W11393685 (Motor Stator) and 1 W10734521 (slider) and 1 WP8563965 (Lid Left Hinge) and 1 WP8572974 (lid hinge)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near ,
Shawn D.
Job Details:
11/21/2023
"cx complaint unit is leaking said she thought is was coming from sump pump that was just fixed and rpelaced but ran loads and had water under unit. i inspected unit then checked for errors and had none, service cycle completed with no leakssump pump hole filling up. i then ran clean wahser and let washer fill up high and drain it and hole for sump was about to overflow so unpliugged and showed cx sump pump is still having issues and will be calling company back to fix. i did adjust rear panel is was rattling and i told cx if still having issues after sump pump gets fixed to call us back. unit is good to go"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH01
Near Virginia Beach, Virginia 23455
Carl A.
Job Details:
11/21/2023
replaced all parts tested unit works as designed
We serviced a
MAYTAG WASHER
Model MVW7232HC1
Near Westminster, Maryland 21157
Bernard M.
Job Details:
11/21/2023
"Cx complaint unit doesn't complete cycles. Found error code F0E3 overload. Ran test cycle and unit completed cycle without issues. Inspected underneath and found no damage to harness or rotor. Found the unit has miscommunication and will stop mid-cycle and shut down. Ordering console, once available contact cx to reschedule; ordrng 1 W11478526 (console)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Virginia Beach, Virginia 23464
Zachery R.
Job Details:
11/21/2023
"prior to repair noticed screw in left slide rail was blocking drawers. tightened screw, tested, unit working as designed."
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Virginia Beach, Virginia 23454
Carl A.
Job Details:
11/21/2023
"cx complaint of unit not spinning clothes out and banging agaist cabinet ,checked unit to find the f olowing error codes F0E5.F7E6.inspected unit further to find that spinles are stripped on both end sof drive shaft causeing the uint to bounce around .unit also leaking oil breakdown as follows 1/W10772621,Screw,1/W10846191,washplate,1/W10528947,drive hub kit,1/W11454372,Gearcase,1/W10721967,Drive Clutch Kit,1/WPW10006384,Drive Belt,service call break down as follows service call 139.00parts 492.00shipping 15.00labor 250.00subtotal 896.20tax 29.53grand total 925.73deposit 139.00cx will call back if moving forward with repairs; ordrng 1 W10772621 (Screw) and 1 W10846191 (washplate) and 1 W10528947 (drive hub kit) and 1 W11454372 (Gearcase) and 1 W10721967 (Drive Clutch Kit) and 1 WPW10006384 (Drive Belt)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Westminster, Maryland 21158
Bernard M.
Job Details:
11/21/2023
"Replaced fan and icemaker, ran test 57 and 45, icemaker harvested and filled with water, ran test 36 fan gets up to full speed. Ran test 3 and evap fan was running normal and food was frozen. Unit checks good"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS5
Near New Castle, Delaware 19720
Taylor F.
Job Details:
11/21/2023
Cx complaint is unit not powering on. Replaced interlock kit from previous diagnois and verified proper wiring. Unit still trips breaker or blows fuse as soon as its plugged in. Even with all loads disconnected from the control and door open. Ordering noise filter board and fuse again. Cannot rescheudle at this time.; ordrng 1 W10138793 (fuse) and 1 WPW10531156 (filter)