We serviced a
WHIRLPOOL WASHER
Model WED4815EW1
Near Ruckersville, VA 22968
Eric F.
Job Details: 08/03/2023
Confirmed cx complaint unit missing rear panel. Ordering part.; ordrng 1 W10556829 (panel-rear)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHW
Near Culpeper, VA 22701
Danny R.
Job Details: 08/03/2023
unit has a new fitting for door thats not listed to line in the door will need repleced as well the liner wontlet the water line through the unit wp said replec the connector and ldoor; ordrng 1 W10271540 (fitting) and 1 LW11038922 (freezer door)
We serviced a
MAYTAG REFRIGERATOR
Model MFT2672AEM11
Near Upper Marlboro, MD 20772
Leon
Job Details: 08/03/2023
cx complaint refrigerator leaking from bottom. confirmed issue found a piece of corn lodged in the drain tube. cleared drain tube and cleared ice build up in freezer. unit now drains properly and is good to go
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW01
Near Charlottesville, VA 22911
Eric F.
Job Details: 08/03/2023
"Confirmed cx complaint unit not draining. Checked drain, found unit has had long term leak causing extensive rust damage below tub. Cx does not want to repair unit, collected 120 diagnostic."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT118FFFZ09
Near Aberdeen, MD 21001
Neil H.
Job Details: 08/03/2023
"PLUGGED UNIT IN AND I ALLOWED UNIT TO RUN FOR OVER A HR ONLY PART OF THE TOP EVAP WAS BUILDING FROST AND IT WAS GEETING THICK ONLY IN THAT SMALL AREA SEALED SYSTEM NEEDED; ordrng 1 W11562258 (EVAPORATOR) and 1 W11582579 (COMPRESSOR), used 3 (SEALED SYSTEM) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Crozet, VA 22932
Kyle A.
Job Details: 08/03/2023
Units seperator is causing water to form due to it not sealing completely. Also found cold air forming behind divider due to gap between liner and case. Ordering seperator and silicone.; ordrng 1 W11423781 (Seperator) and 1 W10841140 (Silicone)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Richmond, VA 23222
Chris B.
Job Details: 08/03/2023
"cx comp unit will not heat but will tumble insp unit conf cx c comp found open elm and open therm cut off replaced both tetsed unit wroking as desighned used therm cut off from vs; ordrng 1 W10900067 (therm cut off), used 1 W10900067 (therm cut off) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM00
Near Charlottesville, VA 22902
Eric F.
Job Details: 08/03/2023
"Confirmed cx complaint unit not cooling, lost cooling completely over the past week. Unit has sealed system leak, ordering sealed system repair+charge. Requesting 3 count, sealed system job + 2 components. Cx paid 120 diagnostic. Sealed system labor covered by extended warranty.; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor) and 1 4387444 (evap repar) and 1 W10913906 (coupler)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Petersburg, VA 23803
John P.
Job Details: 08/03/2023
"CX complaint unit not working. Checked unit found error code:F7e5 shifter faultChecked shifter found separated, also found gearcase leaking oil.Quoted CX. $19.94 sliderW11393685 $263.77W10915700 cbeCX decline estimate"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Palmyra, VA 22963
Eric F.
Job Details: 08/03/2023
"Freezer evap completely frozen over. Instructed cx to turn unit off and let it thaw out, checked scheduling and route availability, rescheduling for tomorrow 8/4. Holding parts over night.; schdld next appmnt for 8/4 FRI !"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near DeWitt, VA 23840
John P.
Job Details: 08/03/2023
Inspected unit found spin cycle off informed CX about cycle selection tested unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Haymarket, VA 20169
Ezra M.
Job Details: 08/03/2023
"food freezing on top shelf. discussed product operation, air flow and loading. unit working properly. adjusted coolant line on rear causing excessive noise."
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH08
Near McLean, VA 22102
Demonte S.
Job Details: 08/03/2023
Inspected the unit. Found that the cx is saying that the Refrigerator & Freezer Doors are not Sealing / No light is illuminating in the Refrigerator Section. Checked the Doors to the unit. Found Refrigerator Upper left corner isn't sealing. Heated the upper corner to the Door. Freezer Door had a bubble / pinch that the Door Seal wasn't connected to the Door. Heated both Doors. Doors are now Sealed. I then checked the Door Switch. Door Switch lever is broken not allowing the light to turn on / off. Installed new Door Switch. Tested the unit. Units lights are now illuminating. Unit is working as Designed. ( Please see Sd Pictures if any questions.) ; used 1 W11384469 (SWITCH) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Wilmington, DE 19810
Taylor F.
Job Details: 08/03/2023
Cx complaint is unit making a loud humming noise. Tested inspected and verified complaint. Found where the condensor comes out of the compressor the condensor is vibrating making a loud humming noise. Touching the condensor itself does not change the noise and neither does the compressor. A slight touch on the condensor line makes the vibration go away. Used insulation tape on the line to dampen noise and adjusted line until noise was almost silent. Cx is happy with repair. Unit is now working as designed. Job is complete.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Richmond, VA 23227
Chris B.
Job Details: 08/03/2023
replaced inner door and ordered etsted unit and cx tested door agrred closes much better unit wroking as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Silver Spring, MD 20904
Shawn D.
Job Details: 08/03/2023
cx complaint unit is freezing food in fridge section. inspected unit and found fridge at 32 degrees no top shelf in unit top block the damper door. ran diagnostic and damer door open and closes but is loud snesors pass. checked sensor and is reading 6k thats alot warmer. ordering damper and thermister for return; ordrng 1 W11236851 (damper) and 1 W10316760 (thermister)
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Gloucester, VA 23061
Carl A.
Job Details: 08/03/2023
"cx complaint of oven not coming on,checked unit to find the following error codes F6E0, checked vavles reading 217 on both vavles not reciving power,also not hearing relays clicking on or off called tech line was advise to order both dsi and main control break down as follows 1/w10860916 dsi ,1/ W11205353 ,cntrl-elecservice call break down as follows service call 120.00parts431.91shipping 15.00labor110.00 sub total 676.91tax 25.91grand total 702.82deposit 120.00cx will call back if moving forward with repairs ; ordrng 1 W11205353 (cntrl-elec)"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS5
Near Winchester, VA 22602
Daniel J.
Job Details: 08/03/2023
per notes installed panel display and control tested burners all five working tested broil turned off element stopped heating ordering bezels for panel; ordrng 1 W10814133 (bezel kit)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Havre de Grace, MD 21078
Neil H.
Job Details: 08/03/2023
CX COMPLAINT UNIT NOT DRAINING FOUND THE PLUG WAS STILL IN THE DISPOSAL AND THE PUMP WAS STUCK REMOVED PUMP REINSTALLED UNIT WORKING PROPERLY NOW.
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Pylesville, MD 21132
Neil H.
Job Details: 08/03/2023
"BLOWER WHEEL WAS STRIPPED REPLACED ALL THREE PARTS MOTOR,WHEEL,CONSOLE UNIT TESTED GOOD."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Gloucester Point, VA 23072
Carl A.
Job Details: 08/03/2023
"cx complaint of unit not wroking checked unit to find no error codes at this time,unit was full of water at time,checked under unit to find that the wire harness broke taken out the control board,lid lock not locking and cap to be leaking as well with the pump ordering parts needed for repairs; ordrng 1 W11590868 ( HARNSWIRE) and 1 W11399437 (Drain Pump) and 1 W11556725 (Control Board)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Haywood, VA 22722
Danny R.
Job Details: 08/03/2023
found cold water to just come it when house water is turned on replaced checkspok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Gloucester Point, VA 23062
Carl A.
Job Details: 08/03/2023
"cx complaint of unit not cooling,checked unit to fiind evap cover frost up , went to board to readed thermistor 30.68 k ohms cover in ice ,pulled evap cover to find that the white wire on the heater had a thermal event opeing up the heater ordering parts needed for repairs; ordrng 1 W11650660 ( Assembly, Defrost Heater And Evaporator Fan Harness (includes Thermal Fuse))"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Hampton, VA 23669
Carl A.
Job Details: 08/03/2023
"cx complaint ui not working ,checked unit to find the cousule has curled up and ui being no responsive error code F6E1 ordering parts needed for repairs; ordrng 1 W11660284 (Console Cap (black)) and 1 W11632709 ( Housing, Ui)"
We serviced a
KITCHENAID RANGE
Model KFED500EWH05
Near Mechanicsville, VA 23111
Thomas B.
Job Details: 08/03/2023
Cx complaint unit is not working properly inspected unit removed and replaced the LF Burner Element tested and inspected for proper use unit now functions Normally
We serviced a
WHIRLPOOL DRYER
Model GEW9250PL0
Near Haywood, VA 22722
Danny R.
Job Details: 08/03/2023
i found ellemnt was out of range and the fuse is out of randge replaced ellemnt and fuse checksok
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Richmond, VA 23294
Chris B.
Job Details: 08/03/2023
cx comp unit will not drain insp unit conf cx comp found obstruction in dp removed obsrtuction tested unit wroking as desighned
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Westminster, MD 21157
Justin S.
Job Details: 08/03/2023
replaced the sump and tested. the unit is now washing good but water started flowing out of sink cabinet. the plumbing t for the diswaher has pulled off and is very soft. cx says they have acidic water and no neutralizer. the cx is going to have a plumber look at the sink. the unit is now good.
We serviced a
KITCHENAID HOOD
Model KXD4636YSS7
Near Gainesville, VA 20155
Ezra M.
Job Details: 08/03/2023
"installed new motor assy, tripping gfi. verified no pinched wires, reordering motor.; ordrng 1 W11187731 (motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC
Near Owings, MD 20736
Shane B.
Job Details: 08/03/2023
"cx complaint is the unit not dispensing any detergent. cx says dispensor level never changes. i checked for codes and found F1E2. cleared code and ran detergent pump. it worked properly. ran service cycle. unit completed the cycle with no issues. i called techline to document, they advised amount of detergent will change with cycle and soil settings. they said load and go can last a month or 2 depending on useage. advised replacing no parts. advised cx on settings and gave her SR#. shes not happy with the unit. unit is working as designed."
We serviced a
WHIRLPOOL FREEZER
Model WZC5216LW0
Near Silver Spring, MD 20902
Brian F.
Job Details: 08/03/2023
"Cx states door making noise when opening and closing. Checked replacement door, making same sound, plugged unit in, noise is the sound of switch that turns light on and off. Unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW1
Near Wilmington, DE 19801
Taylor F.
Job Details: 08/03/2023
"Cx complaint is f26 error code. Tested inspected and verified cmplaint. Found the door lock to be defective. Ordering door lock, cannot reschedule at this time. Cx paid in full for SC and Labor; ordrng 1 WPW10375379 (latch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Glen Allen, VA 23059
Thomas B.
Job Details: 08/03/2023
Cx complaint unit is not working properly inspected unit found ice maker in the O-F-F position flipped to the O-N position tested for proper use unit now functions Normally
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Frederick, MD 21703
Ricardo S.
Job Details: 08/03/2023
"Replaced capacitor, reset power, unit tested and still not working, inspecte unit, the tub is full of water, the drain pump wires are defective.. order lower harness; ordrng 1 w11590868 (lower harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Hanover, VA 23069
Thomas B.
Job Details: 08/03/2023
Cx complaint unit is not working properly inspected unit found ice maker will not cycle test 57 shows that the heater cuts on but the teeth do not turn on the step '20' ordering the ice maker assy ; ordrng 1 W11658802 (Ice maker)
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS01
Near Virginia Beach, VA 23452
Zachery R.
Job Details: 08/03/2023
"cx complaint no response from unit, checked unit, unit displaying f6e8, will need 2nd tech to properly diagnose, due to unit being so close to wall. collected $210 for service call and 2nd tech."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Powhatan, VA 23139
Joseph D.
Job Details: 08/03/2023
"Installed agitator, working as designed . No other issues noted"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Frederick, MD 21704
Ricardo S.
Job Details: 08/03/2023
"Cx complains that the unit stopped in middle of the cycle, inspected unit on test mode, found an error code f8e1 long fill, the cold valve is bad, replaced valve, reset power, unit tested and washer machine works fine"
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ4
Near Glen Allen, VA 23060
Chris B.
Job Details: 08/03/2023
cx comp unit would not turn off fan and heat kept running insp unit could not duplicate cx c comp found f6e0 stored 10 times user interface error replaced user interface connected unit to wifi called tech line stated to replace console and if cx calls back to replace acu W11113848
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Newark, DE 19702
Taylor F.
Job Details: 08/03/2023
Cx complaint is unit not draining. Tested inspected and verified complaint. Found the disposal to still have the plug in it. Removed plug from disposal and unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ
Near Midlothian, VA 23113
Joseph D.
Job Details: 08/03/2023
Unit pulling 6 amps at startup. Replaced start device and unit starting properly. Full frost pattern. Working as designed
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW1
Near Owings, MD 20736
Shane B.
Job Details: 08/03/2023
"cx complaint is the unit not unlocking the door. cx said door was stuck shut and drain pump was running. she tried cycling power and holding power button. after several days the unit finally unlocked. i checked for codes and found F8E1, F9E1. cleared codes and ran service cycle. unit completed cycle. drain pump ran fine. water flow is slow. i cleaned the screens, flow is a little better but not great. pulled drian hose out, it was pushed down about 2 feet. i pulled it out so its about 6in in and zip tied it in place. unit will need inlet valves. marking pressure switch for use on return to be safe. unit is stacked, 2nd tech will be needed to remove dryer. schedule when apporved.; ordrng 1 W10599356 (inlet valves) and 1 2tech (2 tech)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Suffolk, VA 23434
Austin D.
Job Details: 08/03/2023
checked the unit and found no issues with gskets or doors. sealed the cabinet to not allow moisture into the unit. unit is good to go.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Chesapeake, VA 23322
Branden R.
Job Details: 08/03/2023
"cx complaint unit making noise , checked unit and found valve chattering when dispencing water . unit will need new valve for repair . all other major componets checked good . ; ordrng 1 W11567335 (valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Suffolk, VA 23434
Austin D.
Job Details: 08/03/2023
rc door dented. part on order.; ordrng 1 LW10642551 (rc door)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Chesapeake, VA 23320
Branden R.
Job Details: 08/03/2023
"came out to replace parts on unit , disassembled and replace all parts needed for repair . tested and unit is now running as designed ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZMD02
Near Suffolk, VA 23434
Austin D.
Job Details: 08/03/2023
checked the unit and found that the left leg was crabnked all the way ip and the right was not. i leveled out the unit. unit is good to go.
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Pasadena, MD 21122
Dustin F.
Job Details: 08/03/2023
"Replaced parts and tested unit, unit now working as intended."
We serviced a
WHIRLPOOL RANGE
Model WFE51S0JS1
Near Suffolk, VA 23434
Austin D.
Job Details: 08/03/2023
anti-tip bracket is located with the unit. we do not do any repairs that involve mounting/screwing into the establishment. the bracket needs to be mounted to the floor or wall by the installers. we are not responsible or want to be liable.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Fort Washington, MD 20744
Leon
Job Details: 08/03/2023
installed water filter housing tested unit good to go
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Suffolk, VA 23434
Austin D.
Job Details: 08/03/2023
"found the tabs that hold the bar inplace to be damaged so the pole would not stay in place. therefore, repalced both end caps and tested operation. unit is good to go."
We serviced a
KITCHENAID COOKTOP
Model KCED606GBL01
Near Bethesda, MD 20814
Roberto I.
Job Details: 08/03/2023
"Cx complaint glasstop shattered.Inspected unit, found glass shattered by thermal event on the even heat ultre burner. Replaced glass top using pre id part. Unit tested ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM09
Near Suffolk, VA 23434
Austin D.
Job Details: 08/03/2023
both doors have defective corners. causing a sharp edge that can potentionaly harm the cx. parts on order.; ordrng 1 W11575716 (rc door) and 1 W11178521 (nameplate) and 1 LW10638683 (fc door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Barnesville, MD 20838
Ricardo S.
Job Details: 08/03/2023
"Replaced parts, unti tested and water dispenser works fine now good water pressure"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Suffolk, VA 23434
Austin D.
Job Details: 08/03/2023
found dent on rc door none on fc door. ordering rc door.; ordrng 1 W11575716 (rc door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near Martinsburg, WV 25404
Ken M.
Job Details: 08/03/2023
"Customer complaint is that the filter is stuck in the housing. Tried to get the filter out, but the door just swings open and leaves the filter behind. Manually removed the filter. Unit needs a new filter housing.; ordrng 1 W11172791 (housing)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM09
Near Suffolk, VA 23434
Austin D.
Job Details: 08/03/2023
found seal not seated all the way at the top corner of the rc door. reseated the gasekt and tested the seal unit is good to go. saw no other issues with seal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Haymarket, VA 20169
Ezra M.
Job Details: 08/03/2023
"not all parts needed were ordered, ordering process stube, correct drier and couplers; ordrng 1 W11109499 (drier-tube) and 1 W11504416 (coupler process stub) and 1 W11506635 (process stub) and 1 W11504433 (coupler, drier) and 1 W11504447 (coupler, drier)"
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW3
Near Suffolk, VA 23434
Austin D.
Job Details: 08/03/2023
"added touch up paint to resolve the issue. unit is running as designed.; ordrng 1 72017 (touch up paint ar vs), used 1 72017 (touch up paint ar vs) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Tappahannock, VA 22560
Thomas B.
Job Details: 08/03/2023
Cx complaint unit is not working properly inspected unit found stuck in feedback drain loop cancelled out and reset the board tested and inspected for proper use unit now functions Normally charged 120.00 for Service call cx paid by Cash. Documented in ty card and marked in cash bag
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Suffolk, VA 23434
Austin D.
Job Details: 08/03/2023
already diagnosed this unit on 7/18/23. parts on order. not reordering the parts because i only need one set of the parts. will return once the parts come in.; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Haymarket, VA 20169
Ezra M.
Job Details: 08/03/2023
"unit still leaking from vent after cycle. ordering console, inner door, gasket and deflector.; ordrng 1 W11095590 (console) and 1 W11612333 (inner door) and 1 W10919772 (deflector)"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near DeWitt, VA 23840
John P.
Job Details: 08/03/2023
Inspected unit informed CX about proper cycle selection
We serviced a
WHIRLPOOL FREEZER
Model KRFF507HPS03
Near Manchester, MD 21102
Justin S.
Job Details: 08/03/2023
added mastic to the unit and the noise has stopped and didnt restart while i was there. the unit is now good
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Midlothian, VA 23114
Joseph D.
Job Details: 08/03/2023
customer complaint is that the breaker for the microwave keeps tripping when she uses the dryer. Dryer checks out properly with no shorts or wiring issues. Explained to customer that these are two separate circuits as the dryer no matter what it does can never affect an appliance from another outlet unless there is a wiring issue in the house circuit.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS12
Near Damascus, MD 20872
Ricardo S.
Job Details: 08/03/2023
Replaced parts. unit tested and no leaks ..
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Suffolk, VA 23434
Austin D.
Job Details: 08/03/2023
checked the unit and found no issues with the exterior or with the interior. if cx states there is an issue still and i overlooked please ask for photos so i know what parrts to order.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6HS00
Near Thurmont, MD 21788
Brian R.
Job Details: 08/03/2023
cx complaint is with the flames and not being right again conversion kit and changes are good. found valves not adjusted for flames and that was the issue. set each one to low and adjusted flame and now unit checks. had her try unit multiple times to make sure all burners and unit checks for her. when changing kit and all yu have to adjus flames as valves are opened more for the gas. unit now checks. job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM09
Near Suffolk, VA 23434
Austin D.
Job Details: 08/03/2023
"cx complaint the unit is not sealing. checked the unit and found that the freezer had frost forming at the top. checked all seals and all seald good. therefore, i added sealant to the cabinet to see if that would help. unit is good to go."
We serviced a
JENN-AIR OVEN
Model JJW2430DP03
Near Bethesda, MD 20817
Roberto I.
Job Details: 08/03/2023
"REplaced control panel. Unit tested ok.Cx didn't want me to leave the old part, and asked me to take it."
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Bear, DE 19701
Taylor F.
Job Details: 08/03/2023
Cx complaint is unit not starting. Tested inspected and could not verify complaint. Found the cx pressing and holding the power button and start button at the same time. Informed cx proper use and care of machine and unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Lancaster, PA 17601
Justin L.
Job Details: 08/03/2023
Cx complaint handle doesnt sit tight. was able to access unit and found that the handle was warped casuing the issue. Removed and found scratches on door. Replaced handle but will need door which will ship to cx house. Cx is within 30 days cosmetic and will reach out once they recieve door; ordrng 1 W11661563 (left door stainless)
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS1
Near Suffolk, VA 23434
Austin D.
Job Details: 08/03/2023
ordering the control panel due to damage to the top. will return once the parts come in.; ordrng 1 W11180283 (control panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM03
Near West York, PA 17404
Bernard M.
Job Details: 08/03/2023
"Replaced part, restored power and compressor came on and didn't shut down. Unit checks good"
We serviced a
WHIRLPOOL ICE MAKER
Model WRT318FZDM09
Near Suffolk, VA 23434
Austin D.
Job Details: 08/03/2023
checked the ice maker and found that the fill tube was not seated into the ice maker correctly this is allowing water to leak out of the tray and into the freezer. rerouted the fill tube. tested operaiton unit is good to go
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Williamsburg, VA 23185
Lucas R.
Job Details: 08/03/2023
"insulated under motor mount, secured all ducts with thermal tape, added foam gaskets between back panel and cabinet, secured exhaust tube, advised cx to monitor for noise levels, unit functions as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Hyattsville, MD 20785
Shawn D.
Job Details: 08/03/2023
cx complaint unit is no longer making ice. inspected unit and confimred no ice in bin freezer is at 2 degees. tried ccyling ice maker and it starts then stops it wont twist. grabbed new ice maker from pre id and installed it and tested and new ice maker twist and filled with water with no issues. unit is good to go
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C4EXW02
Near Gaithersburg, MD 20878
Julian H.
Job Details: 08/03/2023
replaced parts tested & no water leaks found working fine
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Baltimore, MD 21218
Shane M.
Job Details: 08/03/2023
cx complaint the unit isnt working properly. found error code for lidlock & shifter. ordering parts.; ordrng 1 WPW10006384 (belt) and 1 w11307244 (latch) and 1 W10913953 (shifter)
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Louisa, VA 23093
Eric F.
Job Details: 08/03/2023
"Confirmed cx complaint unit not fucntional, UI touch panel separating. Found gasket not sealing properly, water passing through door latch and affecting UI and other components. Ordering components affected by water damage.; ordrng 1 W11483553 (gasket) and 1 W11414073 (vent) and 1 W11410063 (acu) and 1 W11413965 (UI) and 1 W11414079 (UI ACU) and 1 W11627526 (harness)"
We serviced a
WHIRLPOOL MICROWAVE
Model CAE2745FQ1
Near Baltimore, MD 21218
Shane M.
Job Details: 08/03/2023
"cx complaint the unit isnt working properly. tried putting unit into test mode. no actions. 120v to board. replaced board. calibrated the unit. tried now starting unit to coins. no actions. put unit test mode, no errors. called techline advised to replaced coin board w temp selector.; ordrng 1 WPW10285518 (temp selector) and 1 WPW10491734 (coin board)"
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFW1
Near Virginia Beach, VA 23451
Zachery R.
Job Details: 08/03/2023
"replaced valve, tested, unit working as designed. collected $110 labor fee."
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near Owings Mills, MD 21117
Justin S.
Job Details: 08/03/2023
opened the box and the part is damaged(pic) checked vs and dont have. reordering and going to need to check for damage first.; ordrng 1 W11176454 (igntr-oven(check for damage))
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Gloucester, VA 23061
Carl A.
Job Details: 08/03/2023
replaced all parts tested unit works as designed
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Petersburg, VA 23805
John P.
Job Details: 08/03/2023
Inspected unit unable to duplicate leaking tested unit put it in diagnostic mode fill unit with bulky cycle tested unit working as designed explain the customer cycle a usage
We serviced a
AMANA DRYER
Model NED5800HW0
Near Harrisonburg, VA 22802
Kyle A.
Job Details: 08/03/2023
Changed element and unit is now as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Hedgesville, WV 25427
Daniel J.
Job Details: 08/03/2023
noise during cycle removed stator checked for leaks from gear case none present diag complete no errors stored started quick wash cycle with clothing whine on start up faint agitated normal noise loud whine when going into rinse and spin slows down ordering gearcase motor and stator; ordrng 1 W11449841 (gearcase) and 1 W10754448 (clutch) and 1 W11195971 (stator) and 1 W11260238 (rotor)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Madison, VA 22727
Danny R.
Job Details: 08/03/2023
unti has a bad gear case leaking oil will need gear case suspention rods they are very loose . pully belt shifter and motor all is coverd in oil; ordrng 1 W11454741 (gear case) and 1 W10890624 (motor) and 1 W10721967 (pully) and 1 W11481722 (shifter) and 1 W10780045 (rods) and 1 2callcounrgearcase (2 call count)
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Middletown, VA 22645
Daniel J.
Job Details: 08/03/2023
washer leaking during spin cycle water in drain pan rust on slider damage to rotor sugguesting rotor motor cbe slider and gear case 2 count labor declioned paid 120 for service call
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Harrisonburg, VA 22802
Kyle A.
Job Details: 08/03/2023
Changed dispenser unit is now as designed.
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Arnold, MD 21012
Dustin F.
Job Details: 08/03/2023
"Replaced control, calibrated and ran test cycle. Then did load of laundry and went over cycle options with Cx. ran full quick wash cycle to confirm operation for CX. Unit works as intended."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MPS00
Near Owings Mills, MD 21117
Justin S.
Job Details: 08/03/2023
cx says the ice maker has been working but when the freezer door is closed he doesnt feel the same kind of pressure on it compared to the refrigerator door. sometimes the freezer has some frost in it in the top part but that doesnt happen often. raised the front legs up so its held in place from the cabinet. from the 90 degree posistion the door closes itself. the door gasket is sealing good to the liner. cx says the unit still doesnt feel right so called tech support and spoke with a andrew.
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Great Falls, VA 22066
Simon
Job Details: 08/03/2023
CX complaints no ice all still frost`ed up everywhere and leaks water in the floor.inspected unit freezer door gasket to replaced needs 2nd tech CX said unit stop leaking water in floor and ice maker start working .SZ; saved tckt
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW07
Near East Berlin, PA 17316
Drew B.
Job Details: 08/03/2023
"replaced compressor, drier, evap and pulled 30 in vac filled with 49g of r600 held for 15 mins frostr started occuring on evap. allow 24 hours."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Leonardtown, MD 20650
Shane B.
Job Details: 08/03/2023
cx complaint is the unit not dispensing ice. unit is making ice and auger motor is running but nothing comes out the dispensor. i found the auger motor is stripped so the yoke isnt turning when motor is running. i was able to remove the yoke. threads look fine. unit need auger motor. cx paid in full for repair. schedule when part is available.; ordrng 1 W11671282 (auger motor)
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Aspers, PA 17304
Drew B.
Job Details: 08/03/2023
replaced lid lock and tested full operations functioned and checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Ashland, VA 23005
Thomas B.
Job Details: 08/03/2023
Cx complaint unit is not working properly inspected unit found cx is unable to remove the ice bin gave it a stern strong pull which broke it free found clumped ice in bin causing the auger to be stuck and not allow ice to come out the auger replaced bin and tested unit now functions Normally
We serviced a
WHIRLPOOL COOKTOP
Model WFE320M0JS3
Near Chambersburg, PA 17201
Drew B.
Job Details: 08/03/2023
cx complaint that no burners work and no internal oven works when checked power found neutral was fliped and not wires correctly when they installed again. i disconnected power wired correctly and tested all burners works and unit bakes. unit now checks good
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Baltimore, MD 21211
Shane M.
Job Details: 08/03/2023
cx complaintt he unit isnt washing prper. found striker busted. replaced llidlock. ordering striker.; ordrng 1 W11457841 (striker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Chambersburg, PA 17201
Drew B.
Job Details: 08/03/2023
cx complaint that unit is to cold in fc section and not dispencing ice i found the coldest setting on the fc and adjusted showedcx and also was able to adjust ice bin not aligned in correctly when installed now dispences and checks good wpw and inside 30 day of owenership.