We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV01
Near York, PA 17408
Sal R.
Job Details:
08/22/2023
"Per the previouse tech, I was able to access and replace the icemaker. Unit test good."
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Abingdon, MD 21009
Neil H.
Job Details:
08/22/2023
CX COMPLAINT UNIT WAS SHAKING TESTED AND FOUND NO ERRORS AND DID HIGH SPIN CYCLE UNIT EVENLY SPIN AND SOUNDS SMOOTH RECALB UNIT CX WILL CALL IF ANY ISSUE
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Falls Church, VA 22042
Christian C.
Job Details:
08/22/2023
Installed control and diode. Tested unit with wet paper towel and unit is now heating.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Camden, NC 27921
Branden R.
Job Details:
08/22/2023
cx complaint loud grinding sound and won't go through full cycle checked unit and found bad inlet valve not allowing water to properly flow into unit . tested water and house has good pressure . ordering inlet valve for unit .; ordrng 1 W11210463 (inlet valve)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Enola, PA 17025
Fred G.
Job Details:
08/22/2023
cx complaint uint leaked all over the floor while unit was on a rinse cycle. inspected unit and entered diag and found a f0e5. I found a sock was stuck in the fabric softener funnel in the tub ring. funnel is over flowing due to not being able to drain into tub. charged cx for serivice call $120 paid in cash.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Suffolk, VA 23434
Austin D.
Job Details:
08/22/2023
replaced the outer panel. tested operation. unit is good to go.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HWH00
Near Fredericksburg, VA 22405
Tanner B.
Job Details:
08/22/2023
"No fan operation, unit needs fan and control..; ordrng 1 W11224591 (fan - fc) and 1 W11224256 (control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Suffolk, VA 23434
Austin D.
Job Details:
08/22/2023
replalced all parts and tested operartion. found a defective roller on the lower rack. parts on order.; ordrng 1 W11551383 (rollers)
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Fredericksburg, VA 22405
Tanner B.
Job Details:
08/22/2023
"CX Concern the unit was leaking watrer into pan.. cx wpied most of water up, upon arrival there was just a little on lr and lf of pan.. wiped up and visually inspected the unit for damage or cracks . couldnt indicate point of leak, ran a normal cycle and bulky items cycle.. tub was 3/4 way full .. couldnt replicate water leak"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS1
Near Suffolk, VA 23434
Austin D.
Job Details:
08/22/2023
repalced the drawer panel. tested operation. unit is ggod to go.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS312SNHM06
Near New Cumberland, PA 17070
Fred G.
Job Details:
08/22/2023
cx complaint door are not aligned and handles arent either. she also said RC door swings open. inspected unit and found unit was not level. I was able to adjust the level of unit then lowered RC door to align with FC door. I also adjusted handles. I found RC door swings open due to the soft flooring in the kitchen. I also found RC door was full of items making door heavier. unit checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Suffolk, VA 23434
Austin D.
Job Details:
08/22/2023
replaced the outer panel and tested operation. unit is good to go.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Charles Town, WV 25414
Ezra M.
Job Details:
08/22/2023
"no ice. valve failed, ordering valve.; ordrng 1 WPW10279909 (valve-inlt)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Suffolk, VA 23434
Austin D.
Job Details:
08/22/2023
replaced the control panel. tested operation.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Falmouth, VA 22405
Tanner B.
Job Details:
08/22/2023
Installed new motor and wheel . tested unit. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Suffolk, VA 23434
Austin D.
Job Details:
08/22/2023
replaced the parts. tested operation. unit is good to go.
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Hanover, VA 23069
Thomas B.
Job Details:
08/22/2023
Cx complaint unit is not working properly inspected unit found squealing as the agitator goes to the right removed and replaced the pulley tested not hearing anymore squealing unit now functions Normally
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Suffolk, VA 23434
Austin D.
Job Details:
08/22/2023
replaced the cooktop. testred operation. unit is running as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Owings Mills, MD 21117
Justin S.
Job Details:
08/22/2023
CX complaint not cooling - refrigerator section - side by side refrigerator - fc - not cooling. ran test cycles on all componets.Heatewr is working good and evap fan was blowing. Refrigorator side is running at 46 and freezerb side was at 0. Removed evap cover at rear of freezer side and found no ice present blocking evap fan. Ordering new Dampener (W11645127) and Control (W11558182); ordrng 1 W11645127 (damper) and 1 W11558182 (control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Suffolk, VA 23434
Austin D.
Job Details:
08/22/2023
replaced the inner door and dispenser. . testred operation. unit is running as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Washington, DC 20002
Samuel R.
Job Details:
08/22/2023
cx complaint unit is barely making ice.inspected unit and could confiorm cx complaint.found unit to have poor waterfloe.bypassed filter and unit had good waterflow.found unit to be making small ice cubes.cx replaced filter and i tested unit again and unit now has good water flow.advised cx change filger every 6 months.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Suffolk, VA 23434
Austin D.
Job Details:
08/22/2023
replaced the inner door and dispenser. . testred operation. unit is running as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Charles Town, WV 25414
Ezra M.
Job Details:
08/22/2023
dents in both doors. ordering doors and nameplate; ordrng 1 LW10648584 (dor-fip) and 1 W11178521 (nameplate) and 1 LW10648583 (dor-fip)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Suffolk, VA 23434
Austin D.
Job Details:
08/22/2023
replaced the control panel. unit is good to go
We serviced a
WHIRLPOOL DISHWASHER
Model KUDL15FXSS5
Near Fairfax Station, VA 22039
Demonte S.
Job Details:
08/22/2023
Inspected the unit. Found that the cx is saying that the Dishwasher isn't powering On. I then checked the power at the Terminal Block. I'm getting 123.8 volts from Black to White. No console response at all. Cx stated that they lost power about a couple of months ago. Unit will need the Main Control Board = W10473198 & Console = Wpw10481148. Cx paid for the Service Call Only by Card. If the cx calls back order these parts. Don't go without parts. ; ordrng 1 WPW10481148 (PANEL-CNTL)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Suffolk, VA 23434
Austin D.
Job Details:
08/22/2023
replaced the panel. tested operation. unit is good to go.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Fredericksburg, VA 22408
Robert W.
Job Details:
08/22/2023
CX Complaint is the dispenser isnt working. Inspected unit and found the filter not seatted all the way keeping unit from dispensing or making ice. Fixed filter and tested unit is working properly also found the right pantry draw panel damaged and wont stay in place keeping draw from opening. Ordering panel; ordrng 1 WPW10688114 (Draw panel)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Suffolk, VA 23434
Austin D.
Job Details:
08/22/2023
replaced the inner door. tested operation. unti is running as desigend.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Haymarket, VA 20169
Daniel J.
Job Details:
08/22/2023
noise from fridge section stops after the door is opened for a short period of time than starts again after closing test 3 for damper and evap fan noise present ordering damper; ordrng 1 W11236851 (diffuser)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Suffolk, VA 23434
Austin D.
Job Details:
08/22/2023
came out to replace the door panel. the screws holding the stud on that you moujnt the handle to were stripped. so when i wwent to remove it the screws broke. ordering new hardware to resolve the issue.; ordrng 2 W11157086 (handle screw)s and 2 W10826179 (handles screws)s
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GM
Near Great Falls, VA 22066
Simon
Job Details:
08/22/2023
CX complaints aig DW control panel not responding.inspected unit and DW works on and off replaced control board .tested unit and unit works as designed.SZ
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Suffolk, VA 23434
Austin D.
Job Details:
08/22/2023
replaced the door. tested operartion. unit is good to go.
We serviced a
WHIRLPOOL DRYER
Model WED8127LW2
Near Pasadena, MD 21122
Alexander D.
Job Details:
08/22/2023
"cx complaint unit making squeaking sound. inspected unit and verified complaint. found noise coming from left rear roller, alot of dust under it. also found pullet has some black marks on it. replaced roller and pulley. tested unit. unit is now working properly"
We serviced a
WHIRLPOOL FREEZER
Model WRF757SDHZ03
Near Baltimore, MD 21214
Shane M.
Job Details:
08/22/2023
cx complaint the unit still isnt cooling proper. unit went dead over the weekend but regain some cooling temps. still around 45F in rc. took evap cover off. SDPICS evap uneven frost pattern. sealed system issue. ordering evap w drier R600a 2ct.; ordrng 1 W11598434 (evap) and 1 W11506620 and 1 W11504450 and 1 W11109499 (drier) and 1 W11504445 and 1 W11504447 and 1 R600a
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Pasadena, MD 21122
Alexander D.
Job Details:
08/22/2023
"cx complaint door hinges bent. inspected unit and verified complaint. quoted cx 364.57 for replacing both hinges. cx paid 120 service call with c/c and declined repair at this time. unable to charge card from my laptop, called office to charge card.; ordrng 1 WPW10299227 (hinge) and 1 WPW10299224 (hinge)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Knotts Island, NC 27950
Branden R.
Job Details:
08/22/2023
"came out to replace parts on unit , disassermbled and replace all parts needed for repair . tested unit and everything checked good and unit is now running as designed ."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Keswick, VA 22947
Eric F.
Job Details:
08/22/2023
"Cx states unit not cooking popcorn/oven not getting to temp. Tested popcorn setting on microwave, popcorn cooked perfectly. Adjusted temp calibration on oven, advised cx on how to calibrate settings and to call back if she could not get unit to cook satisfactorily after testing it with adjustments."
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Baltimore, MD 21206
Shane M.
Job Details:
08/22/2023
"cx complaint the unit isnt heating. checked all fuses. fuses checked good, ignitor glows, but spark. ordering timer w burner asm.; ordrng 1 W11652257 (burner asm) and 1 WPW10185981 (timer)"
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Keswick, VA 22947
Eric F.
Job Details:
08/22/2023
"Confirmed cx complaint unit timer knob assembley loose, knob not gripping shaft on timer to change settings. Ordering parts.; ordrng 1 W11685947 (timer) and 1 W11675852 (knob)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Dumfries, VA 22026
Demonte S.
Job Details:
08/22/2023
Inspected the unit. Found that the cx is saying that the Dispenser has a white smudge marks on the Covers & Door Ice Dispenser that will not come off. Tried to remove the marks. Marks are not going away. Unit will need the Door Ice Dispenser Paddle & Covers. ( Any questions please check Sd Pictures.) ; ordrng 1 W11423787 (DOOR-ICE) and 1 W11311799 (COVER) and 1 W11311800 (COVER)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Severna Park, MD 21146
Alexander D.
Job Details:
08/22/2023
"upon arrival it seems unit has been working good since last visit. temps are good, no overfrosting, unit is making ice. replaced rc evap fan with thermistor, ui and control. tested unit. unit is now working properly"
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW0
Near Millsboro, DE 19966
Michael E.
Job Details:
08/22/2023
"CX complaint: lid broken. Tested and verified complaint. I replaced the lid, tested unit and it is now working properly. CX paid for service, labor, S&H and part by check. Job is complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS03
Near Louisa, VA 23093
Eric F.
Job Details:
08/22/2023
Collected data logger for office to check. Confirmed freezer temps at 0 upon retrieval.; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Frederick, MD 21704
Ricardo S.
Job Details:
08/22/2023
"Replaced parts, unit teted ok.. no leak"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Orange, VA 22960
Eric F.
Job Details:
08/22/2023
"Confirmed cx complaint unit door gasket popping off door. Used silicone adhesive to secure gasket, tested unit, unit working as designed.; ordrng 1 W10841140 (adhesive EF TS), used 1 W10841140 (ADHESIVE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Chester, VA 23831
Chris B.
Job Details:
08/22/2023
cx comp unit door will not seal to cabinet insp unit conf found gasket magnet not ssealing to cabinet unit will need rc ss door W11037738 S; ordrng 1 W11037738S (ss rc door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Barboursville, VA 22923
Eric F.
Job Details:
08/22/2023
"Confirmed cx complaint unit not making ice. Found ice maker fill line frozen up. Cleared ice maker line, tested unit, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ01
Near Richmond, VA 23219
Chris B.
Job Details:
08/22/2023
celled tedh line spoke with austin stated to add heat probe to heater to prevent drain tube from freezing; ordrng 1 a19043 and 1 W11568748 (heat probe) and 1 WP489478 (screw) and 1 a19043
We serviced a
KITCHENAID REFRIGERATOR
Model KFCP22EXMP5
Near Phoenix, MD 21131
Brian R.
Job Details:
08/22/2023
cx comlaint is ice maker just fell in ice bin and not making ice. found both screws came out that hold bracked on to wall. replaced screws and put level bar back in. advised cx unit should now start making ice again. job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ7
Near Richmond, VA 23229
Joseph D.
Job Details:
08/22/2023
Replaced parts and unit powering on and heating properly. No other issues noted
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Fredericksburg, VA 22406
Tanner B.
Job Details:
08/22/2023
"FC led out, taking out top RC leds.. Replaced fc led and tested unit. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS1
Near Columbia, MD 21045
Dustin F.
Job Details:
08/22/2023
"cx complaint: unit not cleaning dishes, using rinse aid. unit leaving film on dishes.Ran test cycle. confirmed unit working as designed. found water pressure comming into dishwasher even when being primed only reaching 95 degrees. issue is not with the unit but on the house side. advised CX to contact licensed contractor to investigate water temp issue."
We serviced a
KITCHENAID RANGE
Model KFDD500ESS02
Near Fredericksburg, VA 22401
Robert W.
Job Details:
08/22/2023
"CX Complaint is the unit knob are melting, Inspected unit and found the bezels and knobs are melted found the upper oven gasket flatend not sealing alot of the heat in oven. Called saftey explained issue Cover P+L. Ordering Knobs; ordrng 3 W11030413 (Knob)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Richmond, VA 23220
Chris B.
Job Details:
08/22/2023
cx comp unit rc door will not seal insp unit conf cx c comp found gasket not sealing to cabinet tried seating gasket and gasket would not form to cabinet unit will need ss rc door to complete repair; ordrng 1 W11091610 (ss door)
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Inwood, WV 25428
Ezra M.
Job Details:
08/22/2023
"customer was not holding button long enough to turn on fabric softener option before running loads. showed her how to use it, had her do it. cust had recording of metal screeching. found new gearcase leaking oil. ordering gearcase, motor actuator, drive pulley and belt.; ordrng 1 W11449840 (gearcase) and 1 CW11283592 (motor-drve) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt) and 1 W11481722 (actuator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Glen Allen, VA 23060
Thomas B.
Job Details:
08/22/2023
Cx complaint unit is not working properly inspected unit removed and replaced the Ui water and ice is returned however noticed the ice door flap not closing removed and replaced the ice door that now functions Normally however switched over to crushed ice it will not come out crushed only whole cubes checked solenoid found stuck ordering new solenoid to fix crushed ice issue; ordrng 1 WPW10309866 (solenoid)
We serviced a
KITCHENAID REFRIGERATOR
Model krmf706ess04
Near Williamsburg, VA 23188
Orbie
Job Details:
08/22/2023
"cx complaint door won't close due to ice build up. verified complaint. mountain of ice behind doors. checked P8 pink/blue 22kohm, P5 gray/white 6.95k ohm, brown/tan 14.7kohm. advised all thermistors good. advised to go by service pointer W11092686. completely defrosted evap, moved thermistor to correct spot, plugged unit back in and heard FC evap fan making loud noise. quoted cx for repair, cx agreed. cx owes $200 labor on return visit.; ordrng 1 W11457241 (evap kit) and 1 W10846539 (evaporator fan blade)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Richmond, VA 23230
Chris B.
Job Details:
08/22/2023
replaced wire harness tested unit found comp running condensor fan running evap fan running frost on evap have good frost pattern unit cooling as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Lancaster, PA 17603
Cody H.
Job Details:
08/22/2023
"CX complains unit is not cooling in FC or RC. Found unit to be freezing in FC but RC not getting cool. Found unit evap fan is not running. FC reads 8*F. Unit is process of defrost on arrival, confirmed by heater sizzling water. Unit evap shows low frost pattern but when unit is reset unit builds frost pattern again. Found unit evap fan to be recieving 124vAC but fan will start turning and fail. Unit will need fan motor replaced for repair. Quoted CX for repair. cx accepted quote, and paid with card. CX EMAIL CONFIRMED. CX PAID IN FULL WITH CARD; ordrng 1 WPW10464673 (evap fan motor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Chesterfield, VA 23838
Joseph D.
Job Details:
08/22/2023
Cx complaint that unit ranges from -14 to 10 degrees in freezer. Explained to customer that this is normal and would have to charge service fee if it was concluded that unit is operating properly again.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ2
Near Centreville, VA 20120
Richard B.
Job Details:
08/22/2023
"CX complant. Water leaking .nspected unit and found unit already leaned back to maximum . Found water dripping off funnel extension . Possibally cracked.funnel. Ordering funnel , funnel extensiobn and clear door RB; ordrng 1 W11025986 (funnel) and 1 W11025988 (funnel extension) and 1 cleardoor (clear door)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBRC36FTS04
Near Washington, DC 20016
Sherwood
Job Details:
08/22/2023
cx complaint fc still leaking. arrived and confirm the issue. new gasket is needed as i was about to installed part i notice the damage to gasket. explained to cx this part wont work and will have to reorder.; ordrng 1 w11624996 (door seal)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near New Freedom, PA 17349
Bernard M.
Job Details:
08/22/2023
"Replaced all parts, all leds come on, dispensed water from door and found no leaks. Unit checks good"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Glen Allen, VA 23060
Thomas B.
Job Details:
08/22/2023
Incorrect gearcase and incorrect washplate ordering the correct parts per correct model number ; ordrng 1 W11449840 (Gearcase) and 1 W10902814 (washplate)
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Williamsburg, VA 23188
Orbie
Job Details:
08/22/2023
"cx complaint unit going from sensing to done. checked unit no codes. put damp towel in unit. went into cooling down quickly also heard squeaking noise. pulled unit apart, found clip for exhaust not sitting correctly and unable to bend to where it'll work. put gasket around exhaust to attempt to keep squeal to minumium. replaced moisture harness, put unit back together to find unit still going into cooldown quickly. called techline spoke with Chris. advised to replace control, and to call techline findings to see if control either fixed or didn't fix issue; ordrng 1 8572105 (clip) and 1 W11525996 (control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Richmond, VA 23230
Chris B.
Job Details:
08/22/2023
replaced mullion per prior diag and also replaced fc door tracks unit working as desighned
We serviced a
WHIRLPOOL HOOD
Model WVW73UC6LS
Near Odenton, MD 21113
Davonte
Job Details:
08/22/2023
cx complained hood wouldnt turn on. confirmed cx complaint. after replacing control to hood un it still would turn. after further inspection hood isnt getting power to unit. advised cx to get in contact with elctrician
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Scottsville, VA 24590
Kyle A.
Job Details:
08/22/2023
Cx complaint of nob not turning. Did confirm and nob is hard to turn. Ordering timer.; ordrng 1 W11685947 (Timer)
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near Shiloh, PA 17408
Sal R.
Job Details:
08/22/2023
I was able to access and replace all pices. Unit test good.
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Washington, DC 20003
Samuel R.
Job Details:
08/22/2023
replaced control and tested unit now working properly
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Lancaster, PA 17603
Cody H.
Job Details:
08/22/2023
CX complains unit is building up moisture. Found unit valve not connected but unit is not venting properly. Found unit vent was blocked and needed cleaned. Unit itself is working as designed. No further work needed. CX EMAIL CONFIRMED.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Midlothian, VA 23112
Joseph D.
Job Details:
08/22/2023
"Cx complaint no cool, found broken harness and non working UI. Compressor unable to start. Quoted cx for 600 labor and parts. Cx declined repair. ; ordrng 1 W10832994 (Compressor) and 1 WPW10769076 (Ui) and 1 W11170612 (Harness)"
We serviced a
WHIRLPOOL FREEZER
Model WZC5116LW0
Near Arlington, VA 22204
Leon
Job Details:
08/22/2023
replaced the led pilot then tested the unit everything was working as it should
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Moseley, VA 23120
Joseph D.
Job Details:
08/22/2023
Reseated gasket and heated to make proper seal. Unit now working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs555sihz00
Near Bowie, MD 20715
Davonte
Job Details:
08/22/2023
cx complained IM wasnt workimng. after inspecting unit saw that IM was off. turned IM on. IM working as should. after harvesting IM water didnt fill icetray. unit will nbeed water valve. cx paid for part and service call and will owe 110; ordrng 1 WPW10179146 (valve)
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Powhatan, VA 23139
Joseph D.
Job Details:
08/22/2023
Found unit with intermittent power thru TCO. Collected for part. 110 labor on return; ordrng 1 WP8577274 (Tstat)
We serviced a
KITCHENAID RANGE
Model KFGG500ESS3
Near Goochland, VA 23063
Kyle A.
Job Details:
08/22/2023
Cx complaint of unit randomly shutting off. Did confirm bad control. Replaced control and adjusted cooktop to cx taste. Unit is now as designed.
We serviced a
AMANA COOKTOP
Model AGR5330BAS3
Near Richmond, VA 23222
Chris B.
Job Details:
08/22/2023
cx comp front right burner when set to low flames are higher than other burners adjusted flames tested unit working as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Myrtle Beach, SC 29579
Paul F.
Job Details:
08/22/2023
Installed new parts. All check ok.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS0
Near Washington, DC 20011
Samuel R.
Job Details:
08/22/2023
replaced parts and tested unit.got no gas leaks and unit is now working proeprly
We serviced a
WHIRLPOOL DRYER
Model WED9400VE0
Near Richmond, VA 23223
Chris B.
Job Details:
08/22/2023
cx comp unit will not start insp unit conf xc comp found thermal event accured on control found control no longer availible collected 120 sc cash
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Myrtle Beach, SC 29588
Paul F.
Job Details:
08/22/2023
Installed new burner head. All check ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Olney, MD 20832
Roberto I.
Job Details:
08/22/2023
Defrosted evap and replaced parts. Forced defrost worked ok. Unit good to go.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Silver Spring, MD 20904
Israel R.
Job Details:
08/22/2023
Installed new control damper and tested. Unit is back to normal operations.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Myrtle Beach, SC 29588
Paul F.
Job Details:
08/22/2023
Customers complaint is FF LED's are going out. Found lights in the FF comparment are dim. NTO part.; ordrng 1 W11527432 (LED module)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Kearneysville, WV 25430
Ricky E.
Job Details:
08/22/2023
"installed parts, unit cks ok.."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Washington, DC 20016
Sherwood
Job Details:
08/22/2023
cx complaint stops in spin cycle. arrived and found f7e1 error code. i called tL and we went through some troubleshooting for this washer and everything was working but code just remain. TL sent our finding to engineering and then they will reach out to me via email; snapped 1 QuickPics
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Conway, SC 29526
Jason T.
Job Details:
08/22/2023
"Installed parts to complete the repair, verified all unit functions for proper operation...working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ1
Near Frederick, MD 21702
Ricardo S.
Job Details:
08/22/2023
"Replaced parts, unit teted ok"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Wellsville, PA 17365
Sal R.
Job Details:
08/22/2023
"CX complaint was that the unitys lid was locked and would not drain. I found a F9E1 . I powered unit off and attempted to run a drain cycle through diag , but found no movent from the drain pump. I tilted the unit back and found that while powered on the unit begain to drain. then unlockec. I am ordering 1 lower harness (W11568984). i called WP Tech Line and explained my findings. TL agrees to replace the drain pump . Once the part is avalible, please ahve somoene form the office call to set a retun date.; ordrng 1 W11568984 (Lower harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Myrtle Beach, SC 29579
Jason T.
Job Details:
08/22/2023
"Cx complaint, water collecting on the dispenser assembly, found ice door not closing properly. Installed ice door from van stock, verified cubed-crushed ice from the dispenser, ice door closing proeprly...working as designed.; ordrng 1 W11423781 (ice door chute JT VS), used 1 W11423781 (ice door chute) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Fawn Grove, PA 17321
Bernard M.
Job Details:
08/22/2023
"Cx complaint unit doesn't complete cycles. Entered diag and found no error codes. Ran test cycle and found when cold water enters it has a slow flow, the hot has steady flow. Unit completed cycle without any other issues. Ordering inlet valve, once approved contact cx to reschedule; ordrng 1 W11210459 (inlet valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Laurel, DE 19956
Michael E.
Job Details:
08/22/2023
"3 degrees in FC and 16 degrees in IB. No IM error codes. Inlet tube frozen. Inlet tube heater activated in diag cycle. After that, IM filled but before activating in diag, IM would not fill. Called WPTL and went over findings. All parts are activating and working when activated in diagnostic but does not do this on its own. Dispenser UI needed per WPTL. Quoted CX price to replace W11387386 UI and saved quoter. CX did not approve repair at this time. Job is complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Myrtle Beach, SC 29588
Paul F.
Job Details:
08/22/2023
"Customers complaint is noise when opening and closing the door. Also FF door gasket torn. Found damper motor is getting noisey, and Right FF door gasket is torn. NTo parts.; ordrng 1 WPW10196393 (damper) and 1 W10830274 (gasket)"
We serviced a
WHIRLPOOL FREEZER
Model WRX735SDHZ08
Near Wrightsville, PA 17368
Bernard M.
Job Details:
08/22/2023
"Replaced icemaker, jumped, bail arm raised and called water. Unit checks good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Newport News, VA 23608
Orbie
Job Details:
08/22/2023
"cx complaint unit wasn't cooling so he unplugged it for a few days, plugged it back in and it's been working since. checked unit. FC temp 39.2*F. cx advised me heard clicking from rear of unit and lights inside unit would flicker. replaced control. advised cx to monitor unit and to verify no issues. advised cx if issue reappears to call us immediately and to keep unit plugged in."
We serviced a
WHIRLPOOL FREEZER
Model WRS571CIHZ04
Near Murrells Inlet, SC 29576
Paul F.
Job Details:
08/22/2023
Customers complaint is unit freezing items in the FF compartment. Found ice keeping the damper assembly open and freezing the FF tiems. Removed and all check ok.
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Lebanon, PA 17042
Justin L.
Job Details:
08/22/2023
"Cx complaint unit making noise. Was able to access unit and verify complaint. Found idler was seizing and wear on 3 of the rollers. Quoted cx for repair and collected full amount and replaced with pre-id and van stock. Tested unit and unit now checks good no further work needed; ordrng 1 WPW10314173 (roller (JL VS)), used 1 WPW10314173 (roller (JL VS)) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Richmond, VA 23236
Joseph D.
Job Details:
08/22/2023
Replace valve removed ice blockage from tray and unit now feeling properly working as designed
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Murrells Inlet, SC 29576
Paul F.
Job Details:
08/22/2023
Customers complaint is dryer not drying properly. Found loose blower wheel. Reinstalled all check ok.