Service History 280 - VIA Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHV01

Near York, PA 17408

Sal R.

Job Details: 08/22/2023

"Per the previouse tech, I was able to access and replace the icemaker. Unit test good."

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Abingdon, MD 21009

Neil H.

Job Details: 08/22/2023

CX COMPLAINT UNIT WAS SHAKING TESTED AND FOUND NO ERRORS AND DID HIGH SPIN CYCLE UNIT EVENLY SPIN AND SOUNDS SMOOTH RECALB UNIT CX WILL CALL IF ANY ISSUE

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Falls Church, VA 22042

Christian C.

Job Details: 08/22/2023

Installed control and diode. Tested unit with wet paper towel and unit is now heating.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Camden, NC 27921

Branden R.

Job Details: 08/22/2023

cx complaint loud grinding sound and won't go through full cycle checked unit and found bad inlet valve not allowing water to properly flow into unit . tested water and house has good pressure . ordering inlet valve for unit .; ordrng 1 W11210463 (inlet valve)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Enola, PA 17025

Fred G.

Job Details: 08/22/2023

cx complaint uint leaked all over the floor while unit was on a rinse cycle. inspected unit and entered diag and found a f0e5. I found a sock was stuck in the fabric softener funnel in the tub ring. funnel is over flowing due to not being able to drain into tub. charged cx for serivice call $120 paid in cash.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Suffolk, VA 23434

Austin D.

Job Details: 08/22/2023

replaced the outer panel. tested operation. unit is good to go.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HWH00

Near Fredericksburg, VA 22405

Tanner B.

Job Details: 08/22/2023

"No fan operation, unit needs fan and control..; ordrng 1 W11224591 (fan - fc) and 1 W11224256 (control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Suffolk, VA 23434

Austin D.

Job Details: 08/22/2023

replalced all parts and tested operartion. found a defective roller on the lower rack. parts on order.; ordrng 1 W11551383 (rollers)

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Fredericksburg, VA 22405

Tanner B.

Job Details: 08/22/2023

"CX Concern the unit was leaking watrer into pan.. cx wpied most of water up, upon arrival there was just a little on lr and lf of pan.. wiped up and visually inspected the unit for damage or cracks . couldnt indicate point of leak, ran a normal cycle and bulky items cycle.. tub was 3/4 way full .. couldnt replicate water leak"

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS1

Near Suffolk, VA 23434

Austin D.

Job Details: 08/22/2023

repalced the drawer panel. tested operation. unit is ggod to go.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS312SNHM06

Near New Cumberland, PA 17070

Fred G.

Job Details: 08/22/2023

cx complaint door are not aligned and handles arent either. she also said RC door swings open. inspected unit and found unit was not level. I was able to adjust the level of unit then lowered RC door to align with FC door. I also adjusted handles. I found RC door swings open due to the soft flooring in the kitchen. I also found RC door was full of items making door heavier. unit checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Suffolk, VA 23434

Austin D.

Job Details: 08/22/2023

replaced the outer panel and tested operation. unit is good to go.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM01

Near Charles Town, WV 25414

Ezra M.

Job Details: 08/22/2023

"no ice. valve failed, ordering valve.; ordrng 1 WPW10279909 (valve-inlt)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Suffolk, VA 23434

Austin D.

Job Details: 08/22/2023

replaced the control panel. tested operation.

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Falmouth, VA 22405

Tanner B.

Job Details: 08/22/2023

Installed new motor and wheel . tested unit. Job complete

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Suffolk, VA 23434

Austin D.

Job Details: 08/22/2023

replaced the parts. tested operation. unit is good to go.

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Hanover, VA 23069

Thomas B.

Job Details: 08/22/2023

Cx complaint unit is not working properly inspected unit found squealing as the agitator goes to the right removed and replaced the pulley tested not hearing anymore squealing unit now functions Normally

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS3

Near Suffolk, VA 23434

Austin D.

Job Details: 08/22/2023

replaced the cooktop. testred operation. unit is running as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM06

Near Owings Mills, MD 21117

Justin S.

Job Details: 08/22/2023

CX complaint not cooling - refrigerator section - side by side refrigerator - fc - not cooling. ran test cycles on all componets.Heatewr is working good and evap fan was blowing. Refrigorator side is running at 46 and freezerb side was at 0. Removed evap cover at rear of freezer side and found no ice present blocking evap fan. Ordering new Dampener (W11645127) and Control (W11558182); ordrng 1 W11645127 (damper) and 1 W11558182 (control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Suffolk, VA 23434

Austin D.

Job Details: 08/22/2023

replaced the inner door and dispenser. . testred operation. unit is running as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Washington, DC 20002

Samuel R.

Job Details: 08/22/2023

cx complaint unit is barely making ice.inspected unit and could confiorm cx complaint.found unit to have poor waterfloe.bypassed filter and unit had good waterflow.found unit to be making small ice cubes.cx replaced filter and i tested unit again and unit now has good water flow.advised cx change filger every 6 months.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Suffolk, VA 23434

Austin D.

Job Details: 08/22/2023

replaced the inner door and dispenser. . testred operation. unit is running as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDM01

Near Charles Town, WV 25414

Ezra M.

Job Details: 08/22/2023

dents in both doors. ordering doors and nameplate; ordrng 1 LW10648584 (dor-fip) and 1 W11178521 (nameplate) and 1 LW10648583 (dor-fip)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Suffolk, VA 23434

Austin D.

Job Details: 08/22/2023

replaced the control panel. unit is good to go

We serviced a

WHIRLPOOL DISHWASHER

Model KUDL15FXSS5

Near Fairfax Station, VA 22039

Demonte S.

Job Details: 08/22/2023

Inspected the unit. Found that the cx is saying that the Dishwasher isn't powering On. I then checked the power at the Terminal Block. I'm getting 123.8 volts from Black to White. No console response at all. Cx stated that they lost power about a couple of months ago. Unit will need the Main Control Board = W10473198 & Console = Wpw10481148. Cx paid for the Service Call Only by Card. If the cx calls back order these parts. Don't go without parts. ; ordrng 1 WPW10481148 (PANEL-CNTL)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Suffolk, VA 23434

Austin D.

Job Details: 08/22/2023

replaced the panel. tested operation. unit is good to go.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Fredericksburg, VA 22408

Robert W.

Job Details: 08/22/2023

CX Complaint is the dispenser isnt working. Inspected unit and found the filter not seatted all the way keeping unit from dispensing or making ice. Fixed filter and tested unit is working properly also found the right pantry draw panel damaged and wont stay in place keeping draw from opening. Ordering panel; ordrng 1 WPW10688114 (Draw panel)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Suffolk, VA 23434

Austin D.

Job Details: 08/22/2023

replaced the inner door. tested operation. unti is running as desigend.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ05

Near Haymarket, VA 20169

Daniel J.

Job Details: 08/22/2023

noise from fridge section stops after the door is opened for a short period of time than starts again after closing test 3 for damper and evap fan noise present ordering damper; ordrng 1 W11236851 (diffuser)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Suffolk, VA 23434

Austin D.

Job Details: 08/22/2023

came out to replace the door panel. the screws holding the stud on that you moujnt the handle to were stripped. so when i wwent to remove it the screws broke. ordering new hardware to resolve the issue.; ordrng 2 W11157086 (handle screw)s and 2 W10826179 (handles screws)s

We serviced a

JENN-AIR DISHWASHER

Model JDTSS246GM

Near Great Falls, VA 22066

Simon

Job Details: 08/22/2023

CX complaints aig DW control panel not responding.inspected unit and DW works on and off replaced control board .tested unit and unit works as designed.SZ

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Suffolk, VA 23434

Austin D.

Job Details: 08/22/2023

replaced the door. tested operartion. unit is good to go.

We serviced a

WHIRLPOOL DRYER

Model WED8127LW2

Near Pasadena, MD 21122

Alexander D.

Job Details: 08/22/2023

"cx complaint unit making squeaking sound. inspected unit and verified complaint. found noise coming from left rear roller, alot of dust under it. also found pullet has some black marks on it. replaced roller and pulley. tested unit. unit is now working properly"

We serviced a

WHIRLPOOL FREEZER

Model WRF757SDHZ03

Near Baltimore, MD 21214

Shane M.

Job Details: 08/22/2023

cx complaint the unit still isnt cooling proper. unit went dead over the weekend but regain some cooling temps. still around 45F in rc. took evap cover off. SDPICS evap uneven frost pattern. sealed system issue. ordering evap w drier R600a 2ct.; ordrng 1 W11598434 (evap) and 1 W11506620 and 1 W11504450 and 1 W11109499 (drier) and 1 W11504445 and 1 W11504447 and 1 R600a

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ1

Near Pasadena, MD 21122

Alexander D.

Job Details: 08/22/2023

"cx complaint door hinges bent. inspected unit and verified complaint. quoted cx 364.57 for replacing both hinges. cx paid 120 service call with c/c and declined repair at this time. unable to charge card from my laptop, called office to charge card.; ordrng 1 WPW10299227 (hinge) and 1 WPW10299224 (hinge)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Knotts Island, NC 27950

Branden R.

Job Details: 08/22/2023

"came out to replace parts on unit , disassermbled and replace all parts needed for repair . tested unit and everything checked good and unit is now running as designed ."

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS20

Near Keswick, VA 22947

Eric F.

Job Details: 08/22/2023

"Cx states unit not cooking popcorn/oven not getting to temp. Tested popcorn setting on microwave, popcorn cooked perfectly. Adjusted temp calibration on oven, advised cx on how to calibrate settings and to call back if she could not get unit to cook satisfactorily after testing it with adjustments."

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW4

Near Baltimore, MD 21206

Shane M.

Job Details: 08/22/2023

"cx complaint the unit isnt heating. checked all fuses. fuses checked good, ignitor glows, but spark. ordering timer w burner asm.; ordrng 1 W11652257 (burner asm) and 1 WPW10185981 (timer)"

We serviced a

WHIRLPOOL DRYER

Model MED4500MW0

Near Keswick, VA 22947

Eric F.

Job Details: 08/22/2023

"Confirmed cx complaint unit timer knob assembley loose, knob not gripping shaft on timer to change settings. Ordering parts.; ordrng 1 W11685947 (timer) and 1 W11675852 (knob)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Dumfries, VA 22026

Demonte S.

Job Details: 08/22/2023

Inspected the unit. Found that the cx is saying that the Dispenser has a white smudge marks on the Covers & Door Ice Dispenser that will not come off. Tried to remove the marks. Marks are not going away. Unit will need the Door Ice Dispenser Paddle & Covers. ( Any questions please check Sd Pictures.) ; ordrng 1 W11423787 (DOOR-ICE) and 1 W11311799 (COVER) and 1 W11311800 (COVER)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Severna Park, MD 21146

Alexander D.

Job Details: 08/22/2023

"upon arrival it seems unit has been working good since last visit. temps are good, no overfrosting, unit is making ice. replaced rc evap fan with thermistor, ui and control. tested unit. unit is now working properly"

We serviced a

WHIRLPOOL WASHER

Model MVWB865GW0

Near Millsboro, DE 19966

Michael E.

Job Details: 08/22/2023

"CX complaint: lid broken. Tested and verified complaint. I replaced the lid, tested unit and it is now working properly. CX paid for service, labor, S&H and part by check. Job is complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS03

Near Louisa, VA 23093

Eric F.

Job Details: 08/22/2023

Collected data logger for office to check. Confirmed freezer temps at 0 upon retrieval.; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Frederick, MD 21704

Ricardo S.

Job Details: 08/22/2023

"Replaced parts, unit teted ok.. no leak"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Orange, VA 22960

Eric F.

Job Details: 08/22/2023

"Confirmed cx complaint unit door gasket popping off door. Used silicone adhesive to secure gasket, tested unit, unit working as designed.; ordrng 1 W10841140 (adhesive EF TS), used 1 W10841140 (ADHESIVE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Chester, VA 23831

Chris B.

Job Details: 08/22/2023

cx comp unit door will not seal to cabinet insp unit conf found gasket magnet not ssealing to cabinet unit will need rc ss door W11037738 S; ordrng 1 W11037738S (ss rc door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Barboursville, VA 22923

Eric F.

Job Details: 08/22/2023

"Confirmed cx complaint unit not making ice. Found ice maker fill line frozen up. Cleared ice maker line, tested unit, unit working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ01

Near Richmond, VA 23219

Chris B.

Job Details: 08/22/2023

celled tedh line spoke with austin stated to add heat probe to heater to prevent drain tube from freezing; ordrng 1 a19043 and 1 W11568748 (heat probe) and 1 WP489478 (screw) and 1 a19043

We serviced a

KITCHENAID REFRIGERATOR

Model KFCP22EXMP5

Near Phoenix, MD 21131

Brian R.

Job Details: 08/22/2023

cx comlaint is ice maker just fell in ice bin and not making ice. found both screws came out that hold bracked on to wall. replaced screws and put level bar back in. advised cx unit should now start making ice again. job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ7

Near Richmond, VA 23229

Joseph D.

Job Details: 08/22/2023

Replaced parts and unit powering on and heating properly. No other issues noted

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Fredericksburg, VA 22406

Tanner B.

Job Details: 08/22/2023

"FC led out, taking out top RC leds.. Replaced fc led and tested unit. Job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS1

Near Columbia, MD 21045

Dustin F.

Job Details: 08/22/2023

"cx complaint: unit not cleaning dishes, using rinse aid. unit leaving film on dishes.Ran test cycle. confirmed unit working as designed. found water pressure comming into dishwasher even when being primed only reaching 95 degrees. issue is not with the unit but on the house side. advised CX to contact licensed contractor to investigate water temp issue."

We serviced a

KITCHENAID RANGE

Model KFDD500ESS02

Near Fredericksburg, VA 22401

Robert W.

Job Details: 08/22/2023

"CX Complaint is the unit knob are melting, Inspected unit and found the bezels and knobs are melted found the upper oven gasket flatend not sealing alot of the heat in oven. Called saftey explained issue Cover P+L. Ordering Knobs; ordrng 3 W11030413 (Knob)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ05

Near Richmond, VA 23220

Chris B.

Job Details: 08/22/2023

cx comp unit rc door will not seal insp unit conf cx c comp found gasket not sealing to cabinet tried seating gasket and gasket would not form to cabinet unit will need ss rc door to complete repair; ordrng 1 W11091610 (ss door)

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Inwood, WV 25428

Ezra M.

Job Details: 08/22/2023

"customer was not holding button long enough to turn on fabric softener option before running loads. showed her how to use it, had her do it. cust had recording of metal screeching. found new gearcase leaking oil. ordering gearcase, motor actuator, drive pulley and belt.; ordrng 1 W11449840 (gearcase) and 1 CW11283592 (motor-drve) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt) and 1 W11481722 (actuator)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Glen Allen, VA 23060

Thomas B.

Job Details: 08/22/2023

Cx complaint unit is not working properly inspected unit removed and replaced the Ui water and ice is returned however noticed the ice door flap not closing removed and replaced the ice door that now functions Normally however switched over to crushed ice it will not come out crushed only whole cubes checked solenoid found stuck ordering new solenoid to fix crushed ice issue; ordrng 1 WPW10309866 (solenoid)

We serviced a

KITCHENAID REFRIGERATOR

Model krmf706ess04

Near Williamsburg, VA 23188

Orbie

Job Details: 08/22/2023

"cx complaint door won't close due to ice build up. verified complaint. mountain of ice behind doors. checked P8 pink/blue 22kohm, P5 gray/white 6.95k ohm, brown/tan 14.7kohm. advised all thermistors good. advised to go by service pointer W11092686. completely defrosted evap, moved thermistor to correct spot, plugged unit back in and heard FC evap fan making loud noise. quoted cx for repair, cx agreed. cx owes $200 labor on return visit.; ordrng 1 W11457241 (evap kit) and 1 W10846539 (evaporator fan blade)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Richmond, VA 23230

Chris B.

Job Details: 08/22/2023

replaced wire harness tested unit found comp running condensor fan running evap fan running frost on evap have good frost pattern unit cooling as desighned

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Lancaster, PA 17603

Cody H.

Job Details: 08/22/2023

"CX complains unit is not cooling in FC or RC. Found unit to be freezing in FC but RC not getting cool. Found unit evap fan is not running. FC reads 8*F. Unit is process of defrost on arrival, confirmed by heater sizzling water. Unit evap shows low frost pattern but when unit is reset unit builds frost pattern again. Found unit evap fan to be recieving 124vAC but fan will start turning and fail. Unit will need fan motor replaced for repair. Quoted CX for repair. cx accepted quote, and paid with card. CX EMAIL CONFIRMED. CX PAID IN FULL WITH CARD; ordrng 1 WPW10464673 (evap fan motor)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Chesterfield, VA 23838

Joseph D.

Job Details: 08/22/2023

Cx complaint that unit ranges from -14 to 10 degrees in freezer. Explained to customer that this is normal and would have to charge service fee if it was concluded that unit is operating properly again.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ2

Near Centreville, VA 20120

Richard B.

Job Details: 08/22/2023

"CX complant. Water leaking .nspected unit and found unit already leaned back to maximum . Found water dripping off funnel extension . Possibally cracked.funnel. Ordering funnel , funnel extensiobn and clear door RB; ordrng 1 W11025986 (funnel) and 1 W11025988 (funnel extension) and 1 cleardoor (clear door)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBRC36FTS04

Near Washington, DC 20016

Sherwood

Job Details: 08/22/2023

cx complaint fc still leaking. arrived and confirm the issue. new gasket is needed as i was about to installed part i notice the damage to gasket. explained to cx this part wont work and will have to reorder.; ordrng 1 w11624996 (door seal)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS04

Near New Freedom, PA 17349

Bernard M.

Job Details: 08/22/2023

"Replaced all parts, all leds come on, dispensed water from door and found no leaks. Unit checks good"

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW0

Near Glen Allen, VA 23060

Thomas B.

Job Details: 08/22/2023

Incorrect gearcase and incorrect washplate ordering the correct parts per correct model number ; ordrng 1 W11449840 (Gearcase) and 1 W10902814 (washplate)

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Williamsburg, VA 23188

Orbie

Job Details: 08/22/2023

"cx complaint unit going from sensing to done. checked unit no codes. put damp towel in unit. went into cooling down quickly also heard squeaking noise. pulled unit apart, found clip for exhaust not sitting correctly and unable to bend to where it'll work. put gasket around exhaust to attempt to keep squeal to minumium. replaced moisture harness, put unit back together to find unit still going into cooldown quickly. called techline spoke with Chris. advised to replace control, and to call techline findings to see if control either fixed or didn't fix issue; ordrng 1 8572105 (clip) and 1 W11525996 (control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Richmond, VA 23230

Chris B.

Job Details: 08/22/2023

replaced mullion per prior diag and also replaced fc door tracks unit working as desighned

We serviced a

WHIRLPOOL HOOD

Model WVW73UC6LS

Near Odenton, MD 21113

Davonte

Job Details: 08/22/2023

cx complained hood wouldnt turn on. confirmed cx complaint. after replacing control to hood un it still would turn. after further inspection hood isnt getting power to unit. advised cx to get in contact with elctrician

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Scottsville, VA 24590

Kyle A.

Job Details: 08/22/2023

Cx complaint of nob not turning. Did confirm and nob is hard to turn. Ordering timer.; ordrng 1 W11685947 (Timer)

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW0

Near Shiloh, PA 17408

Sal R.

Job Details: 08/22/2023

I was able to access and replace all pices. Unit test good.

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Washington, DC 20003

Samuel R.

Job Details: 08/22/2023

replaced control and tested unit now working properly

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Lancaster, PA 17603

Cody H.

Job Details: 08/22/2023

CX complains unit is building up moisture. Found unit valve not connected but unit is not venting properly. Found unit vent was blocked and needed cleaned. Unit itself is working as designed. No further work needed. CX EMAIL CONFIRMED.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Midlothian, VA 23112

Joseph D.

Job Details: 08/22/2023

"Cx complaint no cool, found broken harness and non working UI. Compressor unable to start. Quoted cx for 600 labor and parts. Cx declined repair. ; ordrng 1 W10832994 (Compressor) and 1 WPW10769076 (Ui) and 1 W11170612 (Harness)"

We serviced a

WHIRLPOOL FREEZER

Model WZC5116LW0

Near Arlington, VA 22204

Leon

Job Details: 08/22/2023

replaced the led pilot then tested the unit everything was working as it should

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB02

Near Moseley, VA 23120

Joseph D.

Job Details: 08/22/2023

Reseated gasket and heated to make proper seal. Unit now working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrs555sihz00

Near Bowie, MD 20715

Davonte

Job Details: 08/22/2023

cx complained IM wasnt workimng. after inspecting unit saw that IM was off. turned IM on. IM working as should. after harvesting IM water didnt fill icetray. unit will nbeed water valve. cx paid for part and service call and will owe 110; ordrng 1 WPW10179146 (valve)

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Powhatan, VA 23139

Joseph D.

Job Details: 08/22/2023

Found unit with intermittent power thru TCO. Collected for part. 110 labor on return; ordrng 1 WP8577274 (Tstat)

We serviced a

KITCHENAID RANGE

Model KFGG500ESS3

Near Goochland, VA 23063

Kyle A.

Job Details: 08/22/2023

Cx complaint of unit randomly shutting off. Did confirm bad control. Replaced control and adjusted cooktop to cx taste. Unit is now as designed.

We serviced a

AMANA COOKTOP

Model AGR5330BAS3

Near Richmond, VA 23222

Chris B.

Job Details: 08/22/2023

cx comp front right burner when set to low flames are higher than other burners adjusted flames tested unit working as desighned

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Myrtle Beach, SC 29579

Paul F.

Job Details: 08/22/2023

Installed new parts. All check ok.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS0

Near Washington, DC 20011

Samuel R.

Job Details: 08/22/2023

replaced parts and tested unit.got no gas leaks and unit is now working proeprly

We serviced a

WHIRLPOOL DRYER

Model WED9400VE0

Near Richmond, VA 23223

Chris B.

Job Details: 08/22/2023

cx comp unit will not start insp unit conf xc comp found thermal event accured on control found control no longer availible collected 120 sc cash

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS2

Near Myrtle Beach, SC 29588

Paul F.

Job Details: 08/22/2023

Installed new burner head. All check ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Olney, MD 20832

Roberto I.

Job Details: 08/22/2023

Defrosted evap and replaced parts. Forced defrost worked ok. Unit good to go.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Silver Spring, MD 20904

Israel R.

Job Details: 08/22/2023

Installed new control damper and tested. Unit is back to normal operations.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near Myrtle Beach, SC 29588

Paul F.

Job Details: 08/22/2023

Customers complaint is FF LED's are going out. Found lights in the FF comparment are dim. NTO part.; ordrng 1 W11527432 (LED module)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Kearneysville, WV 25430

Ricky E.

Job Details: 08/22/2023

"installed parts, unit cks ok.."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Washington, DC 20016

Sherwood

Job Details: 08/22/2023

cx complaint stops in spin cycle. arrived and found f7e1 error code. i called tL and we went through some troubleshooting for this washer and everything was working but code just remain. TL sent our finding to engineering and then they will reach out to me via email; snapped 1 QuickPics

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Conway, SC 29526

Jason T.

Job Details: 08/22/2023

"Installed parts to complete the repair, verified all unit functions for proper operation...working as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ1

Near Frederick, MD 21702

Ricardo S.

Job Details: 08/22/2023

"Replaced parts, unit teted ok"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Wellsville, PA 17365

Sal R.

Job Details: 08/22/2023

"CX complaint was that the unitys lid was locked and would not drain. I found a F9E1 . I powered unit off and attempted to run a drain cycle through diag , but found no movent from the drain pump. I tilted the unit back and found that while powered on the unit begain to drain. then unlockec. I am ordering 1 lower harness (W11568984). i called WP Tech Line and explained my findings. TL agrees to replace the drain pump . Once the part is avalible, please ahve somoene form the office call to set a retun date.; ordrng 1 W11568984 (Lower harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Myrtle Beach, SC 29579

Jason T.

Job Details: 08/22/2023

"Cx complaint, water collecting on the dispenser assembly, found ice door not closing properly. Installed ice door from van stock, verified cubed-crushed ice from the dispenser, ice door closing proeprly...working as designed.; ordrng 1 W11423781 (ice door chute JT VS), used 1 W11423781 (ice door chute) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Fawn Grove, PA 17321

Bernard M.

Job Details: 08/22/2023

"Cx complaint unit doesn't complete cycles. Entered diag and found no error codes. Ran test cycle and found when cold water enters it has a slow flow, the hot has steady flow. Unit completed cycle without any other issues. Ordering inlet valve, once approved contact cx to reschedule; ordrng 1 W11210459 (inlet valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ01

Near Laurel, DE 19956

Michael E.

Job Details: 08/22/2023

"3 degrees in FC and 16 degrees in IB. No IM error codes. Inlet tube frozen. Inlet tube heater activated in diag cycle. After that, IM filled but before activating in diag, IM would not fill. Called WPTL and went over findings. All parts are activating and working when activated in diagnostic but does not do this on its own. Dispenser UI needed per WPTL. Quoted CX price to replace W11387386 UI and saved quoter. CX did not approve repair at this time. Job is complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ01

Near Myrtle Beach, SC 29588

Paul F.

Job Details: 08/22/2023

"Customers complaint is noise when opening and closing the door. Also FF door gasket torn. Found damper motor is getting noisey, and Right FF door gasket is torn. NTo parts.; ordrng 1 WPW10196393 (damper) and 1 W10830274 (gasket)"

We serviced a

WHIRLPOOL FREEZER

Model WRX735SDHZ08

Near Wrightsville, PA 17368

Bernard M.

Job Details: 08/22/2023

"Replaced icemaker, jumped, bail arm raised and called water. Unit checks good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Newport News, VA 23608

Orbie

Job Details: 08/22/2023

"cx complaint unit wasn't cooling so he unplugged it for a few days, plugged it back in and it's been working since. checked unit. FC temp 39.2*F. cx advised me heard clicking from rear of unit and lights inside unit would flicker. replaced control. advised cx to monitor unit and to verify no issues. advised cx if issue reappears to call us immediately and to keep unit plugged in."

We serviced a

WHIRLPOOL FREEZER

Model WRS571CIHZ04

Near Murrells Inlet, SC 29576

Paul F.

Job Details: 08/22/2023

Customers complaint is unit freezing items in the FF compartment. Found ice keeping the damper assembly open and freezing the FF tiems. Removed and all check ok.

We serviced a

MAYTAG DRYER

Model MEDB855DC4

Near Lebanon, PA 17042

Justin L.

Job Details: 08/22/2023

"Cx complaint unit making noise. Was able to access unit and verify complaint. Found idler was seizing and wear on 3 of the rollers. Quoted cx for repair and collected full amount and replaced with pre-id and van stock. Tested unit and unit now checks good no further work needed; ordrng 1 WPW10314173 (roller (JL VS)), used 1 WPW10314173 (roller (JL VS)) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Richmond, VA 23236

Joseph D.

Job Details: 08/22/2023

Replace valve removed ice blockage from tray and unit now feeling properly working as designed

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Murrells Inlet, SC 29576

Paul F.

Job Details: 08/22/2023

Customers complaint is dryer not drying properly. Found loose blower wheel. Reinstalled all check ok.

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