We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Severna Park, MD 21146
Shane B.
Job Details: 06/08/2023
insatlled all ordered parts. restored power and ran calibration then service cycle. unit is working as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS1
Near Ashburn, VA 20148
Richard B.
Job Details: 06/08/2023
"CX complant.Clicking noise. Prior diagnosis found unit needs fan and deflector , Installed and tested unit. Working as designed. Job completed, RB"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Chesterfield, VA 23832
John P.
Job Details: 06/08/2023
CX complaint unit shaking violently checked unit found pedestal foot not screwed all the way out causing unit to shake leveled unit calibrated tested explained cycle selection and operation unit working as designed
We serviced a
KITCHENAID ICE MAKER
Model KUIX335HPS01
Near Virginia Beach, VA 23456
Austin D.
Job Details: 06/08/2023
"came out to resolve the issue. disassembled as needed. replaced all parts and put the unit back together. unit is running as designed. but the unit is supplied with a twisted water line that is kinked and also the water coming to the unit is hot water not cold. by putting in hot water it is going to make the unit work twice as long and hard to create ice. therefore, i recommend them calling the installers to have them fix that issue. cx agreed."
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Chesterfield, VA 23838
John P.
Job Details: 06/08/2023
"Installed trim and UI, advised CX if mw is pushed in the opening and being that opening base is not level with cutout you will have to hold the door closed advised to get builder back out to level microwave opening and base"
We serviced a
KITCHENAID ICE MAKER
Model KUID508HPS00
Near Harwood, MD 20776
Shane B.
Job Details: 06/08/2023
installed ordered part and tested unit for cx. unit is making ice. unit is working as designed.
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Arlington, VA 22209
Jason A.
Job Details: 06/08/2023
CX complaint DRYER has power but doesnt heat & no tumble. Found thermal fuse open. Has good voltage at terminal block. Replaced part. Advised CX to replace plastic to metal vent hose & to use low heat for now > JJ
We serviced a
WHIRLPOOL COOKTOP
Model KCGS350ESS00
Near York, PA 17404
Sal R.
Job Details: 06/08/2023
"CX complain t is that the unit will not spark on its own. I found spark no sparking. I am ordering all electrodes and will return with the harness and the spark mod. Once all parts are avalible, please have someone for the office call to set a return date.; ordrng 2 W11507531 (electrode FL&FR)s and 2 W11507532 (RL & RR electrode)s and 1 W10852959 (center electrode)"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Front Royal, VA 22630
Daniel J.
Job Details: 06/08/2023
replaced heating element and cleared lint from cabinet tested confirmed heating
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB05
Near Newport News, VA 23605
Carl A.
Job Details: 06/08/2023
"cx complaint of unit not making ice,checkedu nit to find double water vavle failed on one side also found light dim in fc ,and ff ordering all parts needed for repairs; ordrng 1 WPW10179146 (valve-inlt) and 1 WPW10300022 (icemaker) and 1 WPW10515057 (light) and 1 WPW10515058 (light)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Arlington, VA 22207
Jason A.
Job Details: 06/08/2023
CX complaint FRIDGE LEFT RC door overswing - hits counter. Previous tech did not order any parts. 2nd tech not needed. See TSP #: W11170909B. See SDpics to remove top cover & service extension. LEDs are dim or out #: W11606409 Rev G / S84638 > JJ; ordrng 1 W11171640 (mylar shim kit) and 1 2267193 (Left hand extension kit) and 1 W11673500 (Hinge pin) and 4 W11632139 (3 point LEDs)s
We serviced a
JENN-AIR DISHWASHER
Model JDPSS245LX0
Near Rockville, MD 20850
Julian H.
Job Details: 06/08/2023
replaced sump/motor & working
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Glen Allen, VA 23059
Thomas B.
Job Details: 06/08/2023
Part damaged called parts warehouse for them to reorder was instructed not to put in part number for reorder; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Mineral, VA 23117
Thomas B.
Job Details: 06/08/2023
"Removed and replaced the supplied parts went to program board it will not respond to any overlay entries plugged back in old board and nothing will come on the display reordering the part as well as ordering a new overlay Programming is Door Alarm +, - freezer button for 3 secs let go of -freezer down button. PE will Display set code to the refrigerator according to label this code should be 028 then - freezer Button to set. ; ordrng 1 W10746278 (overlay) and 1 W11642241 (Control Ui)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Waldorf, MD 20603
David J.
Job Details: 06/08/2023
CX complaint unit does not have water dispensing and ice is not being made arrive today in verify complaint after previous text visit he had found that this unit needed a new reservoir back/filter head also a two-way valve. Pulled unit out and disconnected power removed old reservoir with filter head And disconnected waterline from back. Found that waterline supplied to this unit is a braided line and I found it was crushed in a couple spots. Explain to customer that I would recommend a pex tube to make sure that the waterline does not get pinched installed all new parts And supply power back to unit tested and ran to gallons out of unit. Unit is now filling as it should after reassembly icemaker filled with water. Unit is now working as designed job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Fort Washington, MD 20744
Leon
Job Details: 06/08/2023
x complaint was IM didnt work confirmed issue first i put the IM in tested mode which it did everything it didnt to do then i checked the thermister which read greati seen the unit was packed and had no air flow we removed some of the things in the unit and told cx to call back if ice isnt in the unit by tomorrow
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Owings Mills, MD 21117
Drew B.
Job Details: 06/08/2023
replaced parts and tested and no issues.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Waynesboro, VA 22980
Danny R.
Job Details: 06/08/2023
installed parrts checksok
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Ashburn, VA 20147
Richard B.
Job Details: 06/08/2023
"CX complant. Washer dosent work. Inspected unit and capaciter has leaked fluid and not working. Installed new capaciter and tested unit, Working as designed. Started a wash cycle. Unit filled and washed. Job completed, RB t"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Waynesboro, VA 22980
Danny R.
Job Details: 06/08/2023
installed parts checks ok but house water line broke spoke to mr and got line and fixed it no leaks checks ok; ordrng 1 W11238340 (fill tube)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Fairfax, VA 22033
Richard B.
Job Details: 06/08/2023
"CX complant. Washer stopped working after repair. Inspected unit and found pressure hose got pinched not allowing control to read water pressure in tub Freed up pinched hose and tested unit, on quick wash cycle. Waited for cycle to complete, Working as designed. Job completed, RB; ordrng 1 W11399437 (pump) and 1 W11590868 (harness) and 1 W11556725 (acu) and 1 W11395618 (cap) and 1 W10677723 (motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Lititz, PA 17543
Justin L.
Job Details: 06/08/2023
Cx complaint water in rc section. Was able to access unit and found ice buildup in fc due to clogged drain tube again. Cleared and tested and filled out documentation online. Unit now checks good no further work needed
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Chantilly, VA 20151
Richard B.
Job Details: 06/08/2023
"CX complant. Dispenser sometimes dosent open , Inspected unit and found error code for float switch but it is working fine, Found dispenser door is warped causing it to sometimes stary closed. Ordering dispenser and control , Further work needed, RB; ordrng 1 W10906426 (control) and 1 WPW10671905 (dispenser)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WZF34X16DW01
Near Stephens City, VA 22655
Daniel J.
Job Details: 06/08/2023
freezer not freezing food temps near forty removed evap cover frost formed around thermistor and top row of rows removed test 1 confirmed fan moving exited out ran fast freezer frost forming on inlet and outlet ordering thermistor and harness; ordrng 1 WPW10383615 (thermistor) and 1 W11244436 (harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Delmar, DE 19940
Michael E.
Job Details: 06/08/2023
"CX complaint: freezing in RC and ice fusing in door IB. Tested and verified complaint. Upon arrival, IB at 23, FC at 8 and RC at 40. RC set at 35, FC at -4. RC no longer goes up to 50 but still freezing eggs in RC and ice cream soft in FC. Called WPTL. Documented evap frost pattern in pics. Low coolant likely. Per TL, SS tech needed to check pressures and check for leaks. Cannot reschedule due to SS tech needed.; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Lancaster, PA 17602
Justin L.
Job Details: 06/08/2023
Cx complaint water collecting in rc. Was able to access unit and found clogged drain tube. Was able to clear ice and tube and collected for first call complete. No further work needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Hagerstown, MD 21740
Ken M.
Job Details: 06/08/2023
"Customer complaint is that the unit leaked and is making random grinding noises. Unit only leaked the 1 times, has not happened since. Checked freezer compartment temperature and found it at 3. Inspection of the compressor compartment found the condenser fan and compressor are running, but the compressor is overheating. Compressor is failing internally. Suspect the unit stopped cooling altogether at one point, melting the ice which created the leak. No other evidence of water leaking found. The grinding the noise is the refrigerant bubbling through the system. Ordering compressor and drier.; ordrng 1 W11557671 (compressor) and 1 W11504415 (Lokring) and 1 W11504431 (Lokring) and 1 W11506619 (Lokring) and 1 W11109499 (drier-tube) and 1 W11504433 (Lokring) and 1 W11504447 (Lokring) and 1 W11506635 (Coupler)"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Ronks, PA 17572
Justin L.
Job Details: 06/08/2023
As per previous visit was able to access unit and replace parts. Tested unit and unit now checks good no further work needed
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS00
Near Harrisonburg, VA 22801
Danny R.
Job Details: 06/08/2023
cx states unit isnt closing door right found loose hindge and not shutting adjusted hindge now checks ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Yorktown, VA 23693
Lucas R.
Job Details: 06/08/2023
"costco add'l 1 year warranty cx complaint f8e4 code, checked unit found f8e4 float code, water in pan, found suds in unit, removed with veg oil, also found dispenser not dispensing rinse aid.; ordrng 1 W11412300 (dispenser)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrx988siBM01
Near Richmond, VA 23236
Joseph D.
Job Details: 06/08/2023
replaced UI and control board as per tech line suggestion temperature is proper ice maker filled unit appears to be working properly no issues detected
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near College Park, MD 20740
Samuel R.
Job Details: 06/08/2023
replaced part and found part failed on side.part will need to reorder parts W10601845 also found water housing warped W11396714 ; ordrng 1 W11396714 (housing) and 1 W10601845 (bezel)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Portsmouth, VA 23703
Carl A.
Job Details: 06/08/2023
"cx complaint of unit not working at all,checked unit to find the following F5E2, tested ran unit to find lid lock to have failed ,repalced lid lock tested unit works as deisgned; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF518SAFM
Near Washington, DC 20024
Sherwood
Job Details: 06/08/2023
cx complaint dw has no power. arrived and installed small control. ran dw thriuogh cycle and made sure all components were working. repair is complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Hagerstown, MD 21740
Ken M.
Job Details: 06/08/2023
"Adapter, gaskets, and valve replaced and tested. Unit is working properly. Old parts left with customer."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Mechanicsburg, PA 17055
Fred G.
Job Details: 06/08/2023
"i was able to access unit and replace the compressor, filter/dryer, and the RC evap as per previous visit. I then pulled unit into a 30 in vacuum and found it to hold for 20mins. I then charged unit with 56gs of R600A. I found unit started building a frost pattern. advised cx 24hrs for cooling and 48hrs for ice. unit now checks good.; ordrng 2 876765 (tube kit (FG VS))s, used 2 876765 (TUBE KIT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM3
Near Poolesville, MD 20837
Ricardo S.
Job Details: 06/08/2023
"Cx complanis about a water leak, inspected unit found 2 problems, the door fall down to fast, door need the friction sleeve. 2 issue, diverter seal is bad and leaks, unit needs sump pump assy, CX DOESN'T WANT TO CONTINUED WITH THE REPAIR; ordrng 2 WP8268961 (pad)s and 1 W11309335 (pump&motor)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Monrovia, MD 21770
Ricardo S.
Job Details: 06/08/2023
"Replaced door frame, cks ok"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Edenton, NC 27932
Branden R.
Job Details: 06/08/2023
"cx complaint unit not cooling checked unit and found compressor running at 2 amps and all fans running , unit will need SS repair . ordering all parts for repair along with SS TECH 1940; ordrng 1 W11582579 (compressor) and 1 W11504415 (coupler) and 1 W11109499 (dryer) and 1 W11562258 (evap) and 1 SSTECH (SS TECH)"
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Hanover, PA 17331
Bernard M.
Job Details: 06/08/2023
"Cx complaint unit leaks. Inspected and found the bellow is tearing along the front where the door seals. Replaced bellow using pre-id parts, door seals properly. Unable to check for leaks, the unit isn't hooked up to water. Unit checks good"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Hertford, NC 27944
Branden R.
Job Details: 06/08/2023
"cx complaint unit not running , checked unit and found control not properly sending vac to any componets , replaced with pre id and tested all major componets checked good and unit is running as designed ."
We serviced a
KITCHENAID REFRIGERATOR
Model KBLC36FMS02
Near Edgewater, MD 21037
Shane B.
Job Details: 06/08/2023
installed gasket. the new gasket broke whlie putting te second corner on. will need another new gasket. ordeing part. cx asks if we can send back someone who is more familar/better at replacing this style gasket.; ordrng 1 2302710 (gasket-fip)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Elizabeth City, NC 27909
Branden R.
Job Details: 06/08/2023
"cx complaint unit wont cycle , checked unit and found inlet valve has proper vac but not allowing water threw . ordering inlet valve for repair . advised cx they will need to have valve on house repair so we can properly replace inlet valve on unit . cx agreed to call us back out when valves are replaced so we can shut water off .; ordrng 1 W11210463 (Water Inlet Valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Dover, PA 17315
Sal R.
Job Details: 06/08/2023
CX complaint was that the unit would not opperate. I found that the when inspecting the under side for a noise concern. I found the run cap leaking. I replaced the run cap and ran a auto test and a recal. Unit test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Jarvisburg, NC 27947
Branden R.
Job Details: 06/08/2023
"cx complaint unit wont cycle, checked unit and found bad cap on unit leaking oil . replaced with pre id and tested unit is running as designed with all major componets checking good ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Spotsylvania Courthouse, VA 22553
Robert W.
Job Details: 06/08/2023
CX Complaint is the unit isnt making ice. Inspected unit and found IM is getting good power but when IM is jumped IM isnt moving just making noise not cycling. Replaced IM and unit is now working properly.
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Milford, DE 19963
Taylor F.
Job Details: 06/08/2023
"Cx complaint is drain pump stuck on and lid is locked. Tested inspected and verfied complaint. Found a king sized blanklet to be stuck in the washer and drain stuck on. Removed the blanket,l ran a diag cycle to calibrate and clear codes. Everything is working as designed in diagnostics. Put blanket back in on a drain and spin and unit spun it out and drained. Unit is working as designed. Job is complete. Cx paid 120 SC by CC."
We serviced a
MAYTAG MICROWAVE
Model MVWP576KW1
Near Walkersville, MD 21793
Ricky E.
Job Details: 06/08/2023
"installed parts, unit cks ok.."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Halethorpe, MD 21227
Shane M.
Job Details: 06/08/2023
"installed element, & tighten all screws. unit still making tiny bit of noises but cx okay with it."
We serviced a
JENN-AIR REFRIGERATOR
Model JUCFP242HX11
Near Charlottesville, VA 22911
Eric F.
Job Details: 06/08/2023
Confirmed over temps in freezer compartment, unit reading at 37 in both compartments. Documented issue with techline, techline advised ordering new PCB board. Ordering board.; ordrng 1 W11580234 (control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Hagerstown, MD 21740
Ken M.
Job Details: 06/08/2023
Valve replaced and tested. Unit is working properly. Old part left with customer.
We serviced a
GLADIATOR REFRIGERATOR
Model GARF30FDGB03
Near Willow Street, PA 17584
Justin L.
Job Details: 06/08/2023
As per previous visit was able to access unit and replace compressor and drier. Pulled unit down into a 30 in vacuum which held for 20 minutes. While charging with R600 bottle stopped working. Contacted office and setting a 2 count return for Mon 6/12/23 to complete repair.Will return with evap; saved tckt
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Portsmouth, VA 23703
Carl A.
Job Details: 06/08/2023
"cx complaint of unit not filling with water on heavy duty,checked unit to find no error codes at this time,tested the unit appears to be working as deisnged,put it in heavey duty and got no water called techline spoke with Chris was advise of the power wash button on unit
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near Summit Point, WV 25446
Daniel J.
Job Details: 06/08/2023
washer noise during cycle found shipping bold holder with wear on one corner left lower side removed tested sounds normal diag no errors spoke with customer and stated noise seemed to come from lower left side
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF300ESS04
Near Manassas, VA 20112
Tanner B.
Job Details: 06/08/2023
The units lh door is warped and needs to be replaced. not sealinfg well ..; ordrng 1 LW10721548 (lh rc door)
We serviced a
WHIRLPOOL DISHWASHER
Model n/a
Near Haymarket, VA 20169
Tanner B.
Job Details: 06/08/2023
"cx has extended wty, when the ticket is sent back order 1-W10861000 dispenser; saved tckt"
We serviced a
KITCHENAID RANGE
Model KFDC506JSS01
Near Ashland, VA 23005
Thomas B.
Job Details: 06/08/2023
Cx complaint left rear will not light inspected found wiring hanging from spark module reseated and tested unit for proper use unit now functions Normally ; ordrng 1 W11319687 (Spark module)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Norfolk, VA 23523
Justin W.
Job Details: 06/08/2023
cx complaint unit not defrosting checked unit to find wire to harness broken. advised cx we would have to replace harness to warranty work. cx refused stating he would solder it back together. quoted cx 110 labor and 42.11 for parts 15 shippingper cx request left evap exposed cx going to solder and reassemble unit. advised cx diagnosis is good for 30 days but we could not warranty their work cx agreed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Jarvisburg, NC 27947
Branden R.
Job Details: 06/08/2023
"cx complaint unit not washing , found no error codes stored . found pump DOA not allowing anything to cycle . tryed to receive proper vac to pump and was unable to get proper vac . cx asked for me to come back and install .; ordrng 1 W11087226 (control) and 1 w11025157 (sump and pump)"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ0
Near Newport News, VA 23607
Carl A.
Job Details: 06/08/2023
replaced cooktop tested unit works as deisgned
We serviced a
WHIRLPOOL MICROWAVE
Model KMBP100ESS03
Near Odenton, MD 21113
Samuel R.
Job Details: 06/08/2023
cx complaint unit is not fucntioning at times.sayimg oprn close.inspected unti and could confirm.also upon firhter inspection i got error code f5e1 for mw invertor.reset power and tried unit and no change.found right switch not to always make good contact.unit will need a interlock kit and invertoe board.hinges checked out good.W11325604, W11033422; ordrng 1 W11033422 (interlock switches) and 1 W11325604 (invertor board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Suffolk, VA 23435
Carl A.
Job Details: 06/08/2023
unable to located unit at this time on popoerty will call us back when they have located unit that needs repairs; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Harrisburg, PA 17112
Cody H.
Job Details: 06/08/2023
"Was able to access unit and replace parts per previous visit. Unit now harvests and fills as designed, no further work needed."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lewisberry, PA 17339
Fred G.
Job Details: 06/08/2023
cx complaint unit takes 2-3 cycles to get dry clothes. I found unit does heat but there was no air flow. I fond dryer vent hose was crushed. I was able to shorten hose and found air flow was 100% better. unit now checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS06
Near Great Falls, VA 22066
Simon
Job Details: 06/08/2023
CX complaints REFRIGRATOR interior discoloration and drawer problem.UNIT checks .light affects the intetrior discoloration bottom drawer not even ordered right and left rail. MODEL NUMBER not match the unit SZ; ordrng 1 W10805083 (rail truck left) and 1 W10805082 (rail truck right)
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Elizabethtown, PA 17022
Justin L.
Job Details: 06/08/2023
Cx complaint unsure if washer needed service or not. Cx powered on unit and it was operational. Unit is at an rv center and the ticket was accidently reopened and there is no work needed at this time.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Gettysburg, PA 17325
Bernard M.
Job Details: 06/08/2023
"Cx complaint unit won't start. Entered diag and found no error codes. Ran test cycle and unit completed cycle without issues. Cx stated after unit senses it won't do anything else. Contacted TL and spoke with Chris, reported exactly what the cx is experiencing, suggesting replacing the capacitor. Ordering capacitor and set return for 6/12, office will contact cx with time frame; ordrng 1 W11395618 (capacitor)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW04
Near Berwyn Heights, MD 20740
Samuel R.
Job Details: 06/08/2023
cx complaint unit is not cooling.inspected unit and could comnfirm.found unit to not power on from control buit have 120v.after a severaltried control would read its being pressed to come on.unit will need a new control as the button is not working.gave cx a qoute will call if they go with repair.
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Chantilly, VA 20151
Richard B.
Job Details: 06/08/2023
"CX complant. Microwave not heating , Per lastt techs recomendations, And techline, replaced magnatron . inverter board and appliance manager. Microwave is heating when door is closed but CX is complaning that microwave dosent heat when door is gentley closed , Advised CX door needs to be closed fully for microwave to energize, CX is a shorter person and is not fully closing the door. Microwave is heating . RB"
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Elizabeth City, NC 27909
Branden R.
Job Details: 06/08/2023
"cx complaint unit wont start , checked unit and found cap bad on unit not allowing unit to sense at all . replaced with pre id and tested unit had no error codes stored and al major compnets are running as designed ."
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW2
Near Richmond, VA 23236
Joseph D.
Job Details: 06/08/2023
Unit off balance leveled calibrated working better no error codes quota customer for new suspension customer declined
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Thomasville, PA 17364
Sal R.
Job Details: 06/08/2023
"CX complai t is that the unit n will not reach temp in air fy . I found that the fan motor is not getting the propper voltage form the control board. I am ordering 1 control (W11548749) and 1 fan blade (W11548753). Fan motor will be used if needed on return. Once the contract is apporved, please have someone form teh office call tos et a return date.; ordrng 1 W11548749 (control board) and 1 W11548753 (fan blade)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Richmond, VA 23235
Joseph D.
Job Details: 06/08/2023
Replace ice maker no issues found filled cycled properly working as designed
We serviced a
MAYTAG WASHER
Model MVW723OHW0
Near Hertford, NC 27944
Branden R.
Job Details: 06/08/2023
once cx arrived home . i advised cx i dont see any info on unit and they dont have POP but they stated cx has extended warrenty . advised cx to reach out to warrenty company for proper dispatch . cx agreed
We serviced a
WHIRLPOOL OVEN
Model KFGC506JSS01
Near Richmond, VA 23226
Joseph D.
Job Details: 06/08/2023
No answer from door or phone left message to schedule for next available visit on the 16th; schdld next appmnt for 6/16 FRI !
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Chambersburg, PA 17202
Andrew S.
Job Details: 06/08/2023
Per previous diag I was able to access and repalce the lid latch. I then tested the unit and found that it is functioning as intended. I am reordering the drain hose.; ordrng 1 W11244231 (Drain Hose)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Richmond, VA 23227
Joseph D.
Job Details: 06/08/2023
Found gasket not seated in its valley receded in unit ceiling properly working as designed no other issues noted
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Haymarket, VA 20169
Tanner B.
Job Details: 06/08/2023
"CX Concern the middle burner not igniting , unit needs new caps / burners; ordrng 1 W11605759 (caps) and 1 W11662402 (buner heads)"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ2
Near Mechanicsville, VA 23116
Joseph D.
Job Details: 06/08/2023
Replace control panel and main control board unit now igniting properly no issues found no issues found with wire harness or power
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Spotsylvania Courthouse, VA 22553
Robert W.
Job Details: 06/08/2023
"CX Complaint is the agitator wont stay in place. Inspected unit and found the washplate has failed causing damage to agitator, Ordering Washplate and cap, agitator.; ordrng 1 W11614636 (Agitator) and 1 W11510461 (Washplate) and 1 W11510462 (Cap)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Richmond, VA 23220
Joseph D.
Job Details: 06/08/2023
Replace the sump and UI unit working properly vent error occurs when doors open while van fan is running and is present on all units no issue found
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Spotsylvania Courthouse, VA 22553
Robert W.
Job Details: 06/08/2023
Replaced gasket dint need vent and in vent box is a control.
We serviced a
WHIRLPOOL MICROWAVE
Model UMV1170LW00
Near Rosedale, MD 21237
Dustin F.
Job Details: 06/08/2023
"Replaced Filterboard and fuse, found upper interlock stuck and shorting. replaced upper interlock with original interlock kit. Tested unit, confirmed unit working as intended."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Brandywine, MD 20613
Leon
Job Details: 06/08/2023
"cx complaint is the unit not making ice confirmed issue i found unit is set to 37/0. prob shows 41/-6. all thermistors pass, fans run. IM shows E5 error codes. ran harvest cycle. IM while displaying 20 then changed to 01. harvest complete IM filled with water no issue. i inspected IM and found it is full of ice. all connections are good. i called techline, verified IM is getting 12vdc. advised to replace IM and control; ordrng 1 W11658802 (ICE MAKER) and 1 W11224256 (CONTROL) and 1 W11636543 (UI)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Aberdeen Proving Ground, MD 21005
Neil H.
Job Details: 06/08/2023
7736555377called safety the pulley dropped down belt came off replaced the pulley and belt unit recalb and tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV01
Near Gaithersburg, MD 20882
Ricardo S.
Job Details: 06/08/2023
"I try to change the ice machine but the divider does not come out, it is broken.. order parts; ordrng 1 WPW10309864 (divider) and 1 WP67006341 (gasket) and 1 WPW10317991 (motor) and 1 w11378860 (washer) and 1 WP63052-2 (yoke) and 1 WPW10312691 (air-baffle)"
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW0
Near Lebanon, PA 17042
Cody H.
Job Details: 06/08/2023
"CX complains unit will not start cycle. CX is within manufacture warranty. CX was not holding start button long enough to start cycle. instructed CX how to use unit, unit is working as designed, no further work needed. CX EMAIL CONFIRMED"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Charlottesville, VA 22911
Eric F.
Job Details: 06/08/2023
"Installed parts, tested unit, unit working as designed. Cx had additional concerns about a little frost buildup on evap cover. Checked cover, removed thin layer of frost. Unit cooling as designed, no excess frost buildup on evaporator itself."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lebanon, PA 17042
Cody H.
Job Details: 06/08/2023
"Was able to access unit and replace parts per previous visit. tested unit. through quick cycle with load, unit went through complete cycle with no issues. Unit is now working as designed, no further work needed."
We serviced a
WHIRLPOOL DRYER
Model WED8540FW1
Near Clarksburg, MD 20871
Ricardo S.
Job Details: 06/08/2023
"Replaced parts, unit tested and dryer works fine"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Deale, MD 20733
Shane B.
Job Details: 06/08/2023
"cx complaint is the unit making a burning rubber smell. no saved codes. inspected under unit. grey liquid dripping from capacitor, the pulley has a lot of black marks from belt slipping. i tried running a servie cycle. as soon as start was pressed the drum started spinning, water started filling and lid kept locking/unlocking. smoke began coming up from console. i cancelled and unplugged unit. found thermal damage to control. called techline to document. they advised replacing belt, splutch capacitor and control board at the same time. replaced all needed parts with preIDs and a VS capacitor. restored power and waited 3min. verified mod/ser info is saved. ran calibration and service cycle. unit completed cycles with no issues. working as designed.; ordrng 1 W11395618 (capacitor VS SB), used 1 W11395618 (CAPACITOR) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Virginia Beach, VA 23454
Justin W.
Job Details: 06/08/2023
cx complaint clothes have streaks and are wrinkley at end of cycle. checked unit to find error code f0e7. no issues found. loaded unit and performed normal cycle waited entire cycle. called techline spoke to Rich. loaded a second load and notified cx to send pics if clothes come out bad to office. unit working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Perry Hall, MD 21128
Neil H.
Job Details: 06/08/2023
replaced the heater assy. unit tested good
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS00
Near Virginia Beach, VA 23451
Justin W.
Job Details: 06/08/2023
"cx complaint unit not cooling. arrived to find temps at 60 rc and 22 fc. ohmed out thermistors on p5 connector pin 1 and 2 at 5.5k ohms p5 connector pins 3 and 4 at 9.52 k ohms. Charge parts and labor for the sealed system repair to Special Project # S71233through August 31, 2023.; ordrng 1 W11457263 (Whirlpool Refrigerator Evaporator Assembly) and 1 WPW10143759 (drier) and 1 W10276644 (compressor) and 1 WPW10608485 (evap)"
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near Wyoming, DE 19934
Taylor F.
Job Details: 06/08/2023
Cx complaint is unit not heating. This is the third new dryer the cx has had. Tested power at the wall and had 120 on L1 120 on L2 but only 16VAC between L1 and L2. Cx needs to call an electrician to resolve issue. Job is complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Chesterfield, VA 23832
John P.
Job Details: 06/08/2023
Installed tracks in gears tested working as designed
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Gloucester Point, VA 23072
Lucas R.
Job Details: 06/08/2023
"replaced control and sump, tested, unit did not fill, found open valve verrified 124 vac p6 1-3, continuity through harness, part in stock; ordrng 1 W11434044 (valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Charles Town, WV 25414
Daniel J.
Job Details: 06/08/2023
washer not starting cycles sense fill blinking than powers off after a few mins started diag passed with no errors customer missed informed on the start up procedure manual showing just needs to select cycle
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Richmond, VA 23235
Joseph D.
Job Details: 06/08/2023
Unit with power to control board yet control board not supplying power to UI outlet worn advised replacement outlet by licensed electrician customer declined repair for new control board unable to test UI; ordrng 1 W11419171 (Cntrl)
We serviced a
JENN-AIR FREEZER
Model JBZFL24IGX00
Near Washington, DC 20016
Brian F.
Job Details: 06/08/2023
"Cx states noise coming from FC. Ran ice maker test 120, evap fan test 56, compressor test 40, condenser fan test 58, ice maker valve test 97. Unable to reproduce noise. Cx will record noise if it occurs again."