We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Ruckersville, VA 22968
Eric F.
Job Details: 08/28/2023
"Installed harness, tested unit, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Gerrardstown, WV 25420
Ezra M.
Job Details: 08/28/2023
"unalble to remove stripped impeller from auger motor. will need to replace divider, ordering divider and gaske. installed new ice container,; ordrng 1 WPW10309864 (divider) and 1 WP67006341 (gasket)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Broadway, VA 22815
Danny R.
Job Details: 08/28/2023
i found prewsure hose of unit and it wont let the unit go forther then fil reseatex hose now it wil fil and can see water in tank chercksok
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near York, PA 17408
Drew B.
Job Details: 08/28/2023
replaced control and now operational.
We serviced a
WHIRLPOOL COOKTOP
Model WCG51US6DS00
Near Leesburg, VA 20176
Simon
Job Details: 08/28/2023
CX complaints middidel burner not ignating .inspected unit and found that middle burner not ignate at all .front right burner holder screw badly broken see pic unable to have access to the midle burner so ordered burner holder scew .; ordrng 4 WP8287059 (screw)s
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Lebanon, PA 17046
Cody H.
Job Details: 08/28/2023
"CX complains unit locked and would not unlock or finish cycle. Found unit to show f9e1 long drain error.Found unit drain pump to be running but not recieving any water, indicating unit filter to be clogged. Was able to clear clog from filter and restore flow to unit. Ran unit through test 12, unit now works as designed. No further work needed. CX EMAIL CONFIRMED."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Sterling, VA 20165
Simon
Job Details: 08/28/2023
"CX complaints does not operation dry cycle not working properly .Inspected unit and Replaced control board drian pump ,drian hose heating element and door hinges .tested unit no error code no leak .Unit works as designed.SZ"
We serviced a
GLADIATOR FREEZER
Model GAFZ30FDGB04
Near Woodbridge, VA 22192
Tanner B.
Job Details: 08/28/2023
" called wpl techline .. CX Concern the door popping open randomly on unit.. found the door closed , but a slighlt gap in seal . Applied heat to seal and verified door closing .. still has some wobble from rr wheel not touching ground .. wpl techline stated to apply shims to level unit and slightly raise the front .. tradecare isnt covering parts .. would need to be shimed .."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Sterling, VA 20164
Simon
Job Details: 08/28/2023
CX complaints refrigrator food freezing.inspected unit found the rc thermistor shows 01 pass and after few seconds 02 prodect temprature in refrigrator 37F and freezer 0F to 5F.ordered ref thermistor.SZ; ordrng 1 W10316760 (ref thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Harrisburg, PA 17103
Fred G.
Job Details: 08/28/2023
CX complaint unit is not making ice. inspected unit and took a FC temp and found -14 degrees. I found ice maker was not in home postion and I could not get it to jump. I found 121.5vac to IM. qouted cx and cx accepted. replaced IM and found unit now checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Hollywood, MD 20636
Leon
Job Details: 08/28/2023
cx complaint dishwasher is still leaking from front right side. replaced the parts then tested unit everything was working as it should no leaks
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Lititz, PA 17543
Justin L.
Job Details: 08/28/2023
"As per previous visit was able to access unit and replace parts. Calibrated and tested unit now operates as designed no further work needed; ordrng 1 W10528947 (hub (JL VS)), used 1 W10528947 (hub (JL VS)) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Parkton, MD 21120
Brian R.
Job Details: 08/28/2023
cx complaint is unit still makes loud sounds when maybe unit goes into defrost but not as bad as it was after parts were installed. took temp readings of 10 in Freezer 38 in Fridge. checked over unit. left doors open a bit to warm unit and when freezer fan came on and hit high speed noise is coming from fan. took unit apart to find harness to fan to high and a wire was hitting blade. no damage to wire and now unit quiet. call back within 30 days so no money due. job complete.
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Annville, PA 17003
Cody H.
Job Details: 08/28/2023
Was able to access unit and replace parts per previous visit. Tested unit and unit now works as designed. No further work needed.
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Winchester, VA 22602
Ezra M.
Job Details: 08/28/2023
"f9e1, f0-e2, f0e1 errors stored. cleared errors. ran test cycle, unit draining, but slowly. checked bottom, drainpump housing filter clear. found drain hose crimped, straightened hose. retested, working properly"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEM10
Near Bowie, MD 20715
Davonte
Job Details: 08/28/2023
"cx complained unit Im leaked water. after running the first harvest test IM didnt leak. ran another harvest cycle, IM leaked from the bottom. cx will need new IM. lanlord will be calling the office to make payment; ordrng 1 W10882923 (icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Fort Washington, MD 20744
Shane B.
Job Details: 08/28/2023
"cx complaint is the IM not making ice and the FC door being stuck open. confirmed complaint. found door open on left side again. remvoed door and bins. found screw on left had backed out of the rails and was hitting the rails causing it not to move all the way back. removed screw, put a small amount of silicone on threads and put screw back in tightly. cycled IM and it worked and filled properly. unit is working as designed. cx paid for service call."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT711SMFZ02
Near Waverly, VA 23890
Justin W.
Job Details: 08/28/2023
cx complaint ice maker not making ice efficiently. checked unit to find temps at 37 rc and 4.5 fc. found at arrival ice maker was filled and ice not solid. emptied ice maker and tested ice maker completed harvest and filled. installed a different ice container to see how much ice will be dispatched over next few days. bin should be full with in 3 days. called techline spoke to Brandon advised to replace ice maker. tested ice maker completed harvest and filled to proper line. advised cx ice bin should be full with in 3 days. cx to monitor for proper ice production and call if issue persists.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Arlington, VA 22204
Lloyd B.
Job Details: 08/28/2023
"Cx complained the unit did not cool in the rc. Inspected the unit and found frost forming in the supply and return duct line. Also, there was frost on around the freezer door from probable air leak. Removed ice and made sure there are no longer any air leaks. Set unit to factory settings. Job complete"
We serviced a
WHIRLPOOL ICE MAKER
Model KRMF706ESS01
Near Hanover, MD 21076
Israel R.
Job Details: 08/28/2023
Custoemr complaint unit is not making ice and is overfrosting. again. I tested the unit and found the ice maker is harvesting and is filling. No error codes. I ran test 36 and the fan is pulsating. Unit will need control and overfrosting still after setting thermistor to the correct location. Unit needs new Evap harness. ORdering harness and control. PIF. 4 control and 26 harnesses.; ordrng 1 W11087438 (motor-evap 126.87) and 1 WPW10675033 (cntrl-elec 198.68)
We serviced a
KITCHENAID HOOD
Model KXU8036YSS1
Near Ellicott City, MD 21043
Dustin F.
Job Details: 08/28/2023
"cx complaint: unit not workingInspected unit, confirmed CX complaint. cleaned out vent. COuld not get voltage to get to hood. Advised CX to consult licensed electrictian. cant finish diagnosis without proper voltage.;"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Lemoyne, PA 17043
Fred G.
Job Details: 08/28/2023
"cx complaint units lid lock isnt working and it agitates slowly. inspected unit and entered daig and found f2e1, f5e3, f5e2. cleared codes and ran auto test and found unit finished but did not lock lid. i found latch was the issue. repalced latch with van stock and found unit now checks good.; ordrng 1 W11307244 (lid latch (FG VS))"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS01
Near Bethesda, MD 20817
Roberto I.
Job Details: 08/28/2023
"CX complaint no cool at all.Found unit unplugged and moved to the garage.Plugged in, compressor and fans started, but the overload tripped immediately. Tested compressor with clamp meter, found it dragging 8A and constantly tripping the overload in a loop. Ordering compressor WPW10507886, drier WPW10143759 and access valve W11506635. All parts CBE. Collected $120 with check, balance $400. **SEALD SYSTEM TECH** and **2 COUNTS**; ordrng 1 WPW10507886 (compressor) and 1 WPW10143759 (drier) and 1 W11506635 (access valve) and 1 sealed system tech and 1 2 counts"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Chesapeake, VA 23323
Zachery R.
Job Details: 08/28/2023
"cx complaint unit squeeling. checked unit, come to find defective idler pulley, rollers and belt is frayed. replaced all parts, tested, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFM00
Near Chesapeake, VA 23320
Branden R.
Job Details: 08/28/2023
"came out to replace parts on unit , disassmbled and found gasket defetive and will need to be reordered . also found dispencer not properly closing on unit allowing water to run down front of unit . ordering dispencer for repair .; ordrng 1 W10773316 (Seperator) and 1 W11189145 (ice door) and 1 W10688387 (gasket)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP560HAMZ0
Near Louisa, VA 23093
Eric F.
Job Details: 08/28/2023
"Confirmed cx complaint unit gasket falling out of freezer door. Found door gasket malformed, reformed gasket with heat gun, tested unit, unit working as designed."
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Charlottesville, VA 22911
Eric F.
Job Details: 08/28/2023
"Confirmed cx complaint unit retaining water in bellow. Found bellows clogged with wash debris. Removed debris, advised cx on cleaning/maintenance of unit."
We serviced a
MAYTAG WASHER
Model WFW92HEFW0
Near Cabin John, MD 20818
Roberto I.
Job Details: 08/28/2023
"REplaced part and ran a test cycle. Unit tested ok, no leaks"
We serviced a
WHIRLPOOL DRYER
Model WED48706BW0
Near Ashburn, VA 20147
Simon
Job Details: 08/28/2023
CX complaints dryer stopped mid cycle inspected Unit found the wire terminal bad wire insulated with electrical tape replaced TIMER and thermal fuse .tested unit .Unit works as designed . cx paid in full SZ
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Pikesville, MD 21208
Marc M.
Job Details: 08/28/2023
"cx complaint unit freezing items in rc. inpsected unit and checked temps (with thermal coupler) in mutliple sub-sections of the rc. found 38 degrees as general rc temp (taken off of the shelf glass), found 41 degrees when measuring off of some thawing chicken on the second shelf from the top, found 38 when using the metal slides of the middle 'wooden' deli tray. finally found 35 degrees in deli drawer, which is completely normal for that location. found no tears in gaskets lead to erratic temp fluctuation. entered diagnostic sequence. checked tests: 01- 48 degrees, 03- 31 degrees, 23- 62 degrees, 28- 37 degrees, 33- 31 degrees. 57- rc fan on. contacted techline to document. per techline high water content items need to be stored in bins and containers or THEY WILL freeze"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Chesapeake, VA 23322
Zachery R.
Job Details: 08/28/2023
"cx complaint partial display. verified issue, replaced fascia, tested, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Fairfax, VA 22030
Robert W.
Job Details: 08/28/2023
Replaced gasket and found the new gasket itsnt sealing in the inner of FC door also will need adhesive to seal inside of FC between linner and cabinet. Ordering FC door and adhesive.; ordrng 1 LW10803965 (FC door stainless) and 1 8201711 (Adhesive)
We serviced a
AMANA WASHER
Model NTW4519JW2
Near York, PA 17403
Bernard M.
Job Details: 08/28/2023
Cx complaint the lid won't lock to start cycle. Entered diag and found no errors. Ran test cycle and unit completed test without issues. Referenced SP and instructed cx about the 2 step start method. Cx understood and unit runs as designed
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Hanover, PA 17331
Sal R.
Job Details: 08/28/2023
"Per the previouse tech, i was able to access and replace the tub ring. Unit test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Hanover, PA 17331
Sal R.
Job Details: 08/28/2023
CX complaint is that the unit is making a hesatation sound during the rinse cycle. I found that the unit has a 10-2 vent fan motor error code. I cleared the code and ran a auto test. UNit completed the auto test with out issues . I found after the auto test that the 10-2 error reoccured. I am ordeirgn 1 vent fan motor (W11649995). I have set a return date for 8/31; ordrng 1 W11649995 (vent fan motor)
We serviced a
WHIRLPOOL FREEZER
Model WRX986SIHZ
Near Bowie, MD 20720
Davonte
Job Details: 08/28/2023
"cx complained unit easnt cooling in the fc side. confirmed cx complaint. after inspecting unit saw that evap had no frosr pattern ,but had a block of ice in the upper right hand corner of evap. ran service test 4. on step 5 unit didnt build frost pattern. called seal tech sd. advised me to order compressor and both evap for unit. evaporator not in stock; ordrng 1 W10832994 (compressor) and 1 WPW10608485 (evap) and 1 WPW10143759 (drier) and 1 WPW10169124 (grommet) and 1 W11492867 (evap)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Chesapeake, VA 23322
Zachery R.
Job Details: 08/28/2023
"cx complaint unit squeeling during spin cycle. checked unit, no faults stored, calibrated and tested. could not duplicate noise issue. advised cx if issue persist call via office with job#"
We serviced a
JENNAIR MICROWAVE
Model JMW2430IL03
Near Ashburn, VA 20148
Richard B.
Job Details: 08/28/2023
"CX complant. Oven trips breaker. Prior diagnosis found unit needs cooling fan , bake and broild elements and ACU . Instaklled all and tested unit. Still tripping breaker , Ordering console due to clock gainingg time. Advised CX have electrical system checked. Unable to check L2 wire due to box dosent have exposed wires to check amp draw or spike. RB; ordrng 1 W11449292 (console)"
We serviced a
WHIRLPOOL DRYER
Model wed4815ew1
Near Accokeek, MD 20607
Leon
Job Details: 08/28/2023
cx tenant refused to pay at door due to her only renting. does not know owners information only property management office. office or owner will need to contact and handle service fee before repairs can take place.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Hampton, VA 23666
Lucas R.
Job Details: 08/28/2023
"cx complaint unit not cooling properly, checked unit found temps at 3 and 45, all fans working, condensor clean, compressor pulling 1 amp, only 3/4 of frost pattern on evap, per cx unit runs more than ususal, called techline spoke with chris, confirmed sealed system issue, quoted cx parts W10309988 $332.20, WPW10143759 drier $19.10 WP2188823 evap $228.38 W11506635 $20.50, WPW10515058 module $203.08, labor $800.00, shipping $15.00, total $1764.73"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Virginia Beach, VA 23453
Branden R.
Job Details: 08/28/2023
"cx complaint grinding noise , checked unit and found faint noise , disassembled and found unit will need blower wheel motor and housing along with chute . everything checked good when unit is apart but whe unit is put togeather and start you can hear gringing coming from lint vent . ordering all parts for repair .; ordrng 1 W11117429 (chute) and 1 WP694089 (blower wheel) and 1 WP8577230 (motor housing) and 1 279827 (motor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS02
Near Edgewater, MD 21037
Emmanuel R.
Job Details: 08/28/2023
"Replaced rc evap and compressor , Unit started cooling in the rc but still a little warm in the fc. Advised to allow 24hrs for unit to cool. Collected $350 for labor;"
We serviced a
MAYTAG WASHER
Model WTW4955HW2
Near Edgewater, MD 21037
Emmanuel R.
Job Details: 08/28/2023
"Cs unit is still leaking, confirmed complaint. I removed the door latch so i can watch the water fill and i noticed when filling some water drips behind the tub. I leveled unit back so the tub aligns better to water fills valves so water cant passed the tub ring. Tested unit and stopped the leak. Advised to use unit as normal. Unit is now working properly."
We serviced a
KITCHENAID RANGE
Model KSDB900ESS3
Near Greenbelt, MD 20770
Davonte
Job Details: 08/28/2023
cx complained lf burner would spudder when turning it down to simmer. confirmed cx complaint. right front orfice holder was ordered but unit need ledt front orfice hilder. ordering part. on special order; ordrng 1 W10552122 (left front orfice holder)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near McLean, VA 22101
Demonte S.
Job Details: 08/28/2023
Went to install the compressor. Compressor sent is a 134 A Compressor. Compressor is wrongly packaged. Please see Sd Pictures is any questions. Reordering compressor. ;
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Inwood, WV 25428
Ezra M.
Job Details: 08/28/2023
"found wire harness loose at actuator, reconnected, verified secure, tested, unit working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS08
Near Alexandria, VA 22309
Lloyd B.
Job Details: 08/27/2023
Cx complained the unit dripped from dispenser. Installed new valve and filter head and the drip continued after the cup was removed. Turned the reservoir upside down and dispensed water at the connector and retested but it still drips. Unit needs new check valve and water tanak. Please make sure the check valve is installed in the right direction and installed after the reservoir.; ordrng 1 2314271 (check valve) and 1 W11229977 (water tank)
We serviced a
WHIRLPOOL WASHER
Model WET3300SQO
Near Springfield, VA 22153
Lloyd B.
Job Details: 08/27/2023
"Cx complained the unit did not spin. Inspected the unit and found the strike did not hit the latch. Adjusted the lid and the switch so they met and now when the lid closes, the unit can drain and spin. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Greensboro, MD 21639
Frederick R.
Job Details: 08/27/2023
Replaced all parts per prior diagmosis. After repair I calibrated unit and then retested. WM is now working properly and as designed. Job is complete
We serviced a
JENNAIR REFRIGERATOR
Model JFFCC72EHL03
Near Falls Church, VA 22046
Lloyd B.
Job Details: 08/27/2023
Cx complained the measured fill did not work. Installed new user interface and calibrated it and tested and it filled at 16oz and 24oz. Job complete
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near McLean, VA 22101
Lloyd B.
Job Details: 08/27/2023
Cx complained of a humidity sensor error. Went to install parts and discovered the sensor was unplugged. Reconnected and tested and it now works as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Denton, MD 21629
Frederick R.
Job Details: 08/27/2023
"Replaced auger motor, yoke and divider per prior diagnosis. After repair I tested the IM and it is dispensing. properly. job is complete"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Cordova, MD 21625
Frederick R.
Job Details: 08/27/2023
THis unit was actually the CX's washer not their dryer. CX complaint is loud noise at end of spin. Inspected/tested and found rotor bolt had come out and rotor would spin freely at end of spin. Pulled rotor stator and clutch out and inspected slider and it was in good condition. Remounted rotor stator and releveled unit for CX. Calibrated and retested and the Wm is now working properly.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Arlington, VA 22207
Lloyd B.
Job Details: 08/27/2023
Cx complained of a torn gasket. Inspected the unit and found the magnet was falling out on the right side. Installed new gasket and applied heat around cabinet for a better seal. Job complete
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL05
Near Arlington, VA 22205
Lloyd B.
Job Details: 08/27/2023
Cx complained the unit had a tear in the gasket. Inspected the unit and found a torn gasket. Unit needs new gasket; ordrng 1 W10830046 (gasket)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Arlington, VA 22203
Lloyd B.
Job Details: 08/27/2023
"Cx complained of a fan noise. Inspected the unit and found no issues. Says in step 3, the fan was making a noise but for about a week, has been fine. Job complete; ordrng 1 W11224591 (fan motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Alexandria, VA 22314
Lloyd B.
Job Details: 08/27/2023
Cx complained the unit did not make ice. Installed new filter and tested and the flow was as designed at the ice maker. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW0
Near Easton, MD 21601
Frederick R.
Job Details: 08/27/2023
"Upon attempting repair I found the spanner nut siezed to the gearcase shaft. It took about 100 tries and the spanner nut threads are stripped out now. Also the rotor/stator etc is siezed to the gearcase shaft on bottom. Tried everything to get it off and was unsuccessful. No clutch was ordered on prior visit so I need to order that as well. Gearcase threads also caused basket splines to become defective. This unit needs additional parts. Ordering spin basket, clutch, screws for stator, top lid and hinges and spanner nut. Cannot reschedule at this time. Old gearcase removed. Return with new parts as well as parts from prior tech. 2 ct gearcase; ordrng 1 W10754448 (clutch) and 1 W10811960 (spin basket) and 10 W11027980 (screw)s and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge) and 1 W10909670 (nut-spaner)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Cambridge, MD 21613
Frederick R.
Job Details: 08/27/2023
"CX complaint is actaully no ice dispense. Inspected/tested found IM making plenty of ice but when pushing in paddle the augor motor is siezed up. Ordering, auger motor, coupler and solenoid. Cannot reschedule due to part availability; ordrng 1 W11671282 (auger motor) and 1 WP2152713 (solenoid) and 1 WPW10169511 (coupling)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Cambridge, MD 21613
Frederick R.
Job Details: 08/27/2023
"Replaced fan motor per prior diagnosis and did not resolve issue. This appears to be a leveling issue and a CX with very keen hearing. I levleled unit front and back and the noise he was referring to was from the compressor rattling the rails. Placed 2 shims under right side and slowly lowerd on top and sound has completely gone away. Shims were from VS. Fridge is working properly. Job is complete; ordrng 2 4387828A (shim FRVS)s, used 2 4387828A (SHIM FRVS) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW
Near Federalsburg, MD 21632
Frederick R.
Job Details: 08/27/2023
CX complaint is loud thumping noise. Inspected tested. CX immediately pulls out a dog bed and a comforter and then 2 towels soaking wet out of WM. I then ran every cycle and the unit had no issues at all. I went over use & care with CX and what and how to wash certain fabrics and what cannot be washed in these machines. She aid she understood and did not know. The WM is working properly. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Suffolk, VA 23435
Austin D.
Job Details: 08/26/2023
replaced all parts. piut the unit back together. added r600 to the system. the pressure held at -2 and amp draw of .95. unit is running as designed. i added insulation to the suction line as well because upon arrival the pressures seemed pretty close to what we needed. unit is good to go and with insulation the suction line should not freeeze up. unit is running as designed.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Portsmouth, VA 23701
Austin D.
Job Details: 08/26/2023
replaced all parts and put the unit back together. unit is good to go.
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Norfolk, VA 23502
Austin D.
Job Details: 08/26/2023
checked the unit and unit is running loud diuring operation. found a seized idler pulley and worn out rollers. replaced all rollers and idler pulley. tested operatrion. unit is running as designed.
We serviced a
WHIRLPOOL DRYER
Model WED5605MW
Near Virginia Beach, VA 23454
Austin D.
Job Details: 08/26/2023
replaced all parts. put the unit back toghether. unit is running as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW3
Near Alexandria, VA 22308
Lloyd B.
Job Details: 08/26/2023
Cx complained the unit made noise during filling and/or did not fill. Installed new valve and tested in diagnostics and it worked as designed. No leaks. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Alexandria, VA 22309
Lloyd B.
Job Details: 08/26/2023
Cx complained of a leak. Cx showed where the upper rack rail holds the gasket inwards and causes it to leak. The tub mounts may have too much tension. Unit needs new track and tub mount; ordrng 1 W11441109 (track) and 2 W11086088 (tub mount)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Wilmington, DE 19801
Frederick R.
Job Details: 08/26/2023
CX complaint is no cool on RC. Inspected and found duckbill at end of drain tube clogged. CX had unit off so it had already defrosted. Cleared duckbill and made opening wider. Unit is working properly. Job is complete
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Newark, DE 19702
Frederick R.
Job Details: 08/26/2023
Replaced top grill per prior diagnosis. Unit is now repaired and is working properly. Job is complete
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS22QDWH00
Near Newark, DE 19702
Frederick R.
Job Details: 08/26/2023
"CX complaint is no cool. Inspected unit and found fans running as well as compressor. Evap cover with ice on it but CX had unplugged unit. Ordering heater and defrost control. Cannot reschedule because only 2 of each at Tribles.; ordrng 1 4388932 (control,defrost adap) and 1 WP2323197 (heater)"
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Bear, DE 19701
Frederick R.
Job Details: 08/26/2023
"CX complaint is WM not agitating. Inspected/tested. No codes. Found actuator arm had become defective with no resistance and would no long shift cam. Replaced with actuator from VS. During this I also found gearcase leaking oil and it as all over pulley, belt and capacitor. Ordering gearcase and componenets. 2 CT gearcase. Repair needs AIG auth so cannot reschedule; ordrng 1 W11454372 (gearcase) and 1 W10721967 (drive pulley) and 1 W10913953 (actuator FRVS) and 1 W11395618 (capacitor) and 1 W11239857 (belt), used 1 W10913953 (ACTUATOR FRVS) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Virginia Beach, VA 23454
Austin D.
Job Details: 08/26/2023
replaced timer and verified the safetys and all are working as designed. unit is good to go.
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Virginia Beach, VA 23462
Austin D.
Job Details: 08/26/2023
came out to repalce the parts that were ordered. disassembled as needed. replaced all parts and tested operation. unit is running as designed. tested in a normal and drain and spin.
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ5
Near Woodbridge, VA 22191
Robert W.
Job Details: 08/26/2023
Replaced ignitor burner and caps unit is working properly.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Fairfax Station, VA 22039
Robert W.
Job Details: 08/26/2023
"CX Complaint is the unit is vibrating during spin, Inspected unit and found error for over load ran unit in diag and found no issues, Pulled unit and found rotor screw loose tighten and tested again and unit is working properly."
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Oakton, VA 22124
Robert W.
Job Details: 08/26/2023
CX Complaint is the unit isnt cooling properly. Stated to inspected unit and asked CX for pop and CX couldnt get ahold of owner for recipt. Will have to reschedule appt.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Reston, VA 20191
Robert W.
Job Details: 08/26/2023
CX Complaint is the unit isnt operating properly. Inspected unit and found error for control ran diag and unit works but in normal cycle unit isnt operating. Replaced Control calibrated and tested unit is working properly
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Centreville, VA 20121
Robert W.
Job Details: 08/26/2023
Replaced motor and cap unit tested and is working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT740SALW1
Near Manassas, VA 20111
Robert W.
Job Details: 08/26/2023
Replaced legs and tested un it is working properly.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Montclair, VA 22025
Robert W.
Job Details: 08/26/2023
Replaced timer and knob unit is working propoerly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Montclair, VA 22025
Robert W.
Job Details: 08/26/2023
Replaced UI and console unit tested and is working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model kdtm404kps1
Near Falls Church, VA 22043
Lloyd B.
Job Details: 08/26/2023
Cx complained the door would fall. Inspected the unit and found the right side hinge came apart. Installed new hinge and tested and it now opens and closes as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Woodbridge, VA 22192
Robert W.
Job Details: 08/26/2023
"Arr at CX and went to replace seperator and founf the FC door is hitting the RC door when open and closed adjusted RC and FC top hinge to adjust door and FC door is still hitting the RC door when open and closed. it appears the FC door linner is bowed out and causing gasket to hit RC door when open and closed tried to heat gasket no luck, Ordering FC door.; ordrng 1 LW10918659 (FC door)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Arlington, VA 22207
Lloyd B.
Job Details: 08/26/2023
Cx complained the unit did not dispense ice. Inspected the unit and found the auger motor was getting power but just humming. Installed new auger motor and tested and it now dispenses ice. Job complete
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Woodbridge, VA 22192
Robert W.
Job Details: 08/26/2023
Replaced cam and belt unit tested and is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Dover, DE 19904
Frederick R.
Job Details: 08/26/2023
Upon arrivl evap was severely frozen oven. Defrosted most of evap with steamer. Replaced heater per prior diagnois. After replacement I went into step 13 and started forced defrost. Unit defrosted bottom of evap by itself and the heater was definitiely working. Tested thermistor and it was in range. Want to reorder control just in case it is needed. Cannot reschedule due to part availability; ordrng 1 W11566851 (control) and 1 WPW10384183 (thermistor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Middletown, DE 19709
Frederick R.
Job Details: 08/26/2023
"CX complaint is DW no operation. Inspected and attempted to test but unit is stuck on F6E1 code. No operation at UI. Top od console is warped. Ordering User interface, console and control. BoAll parts FBO. Cannot reschedule at this time; ordrng 1 W11660284 (console) and 1 W11672039 (control) and 1 W11632709 (panel UI)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Arlington, VA 22203
Lloyd B.
Job Details: 08/26/2023
Cx complained the unit had a dent. Inspected the unit and found a dent at the bottom of the freezer door. Unit needs new door; ordrng 1 W11593330 (door staineless)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near New Castle, DE 19720
Frederick R.
Job Details: 08/26/2023
Replaced lid strike per prior diagnosis. Unit is now working properly. Job is complete
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Claymont, DE 19703
Frederick R.
Job Details: 08/26/2023
CX complaint is Dryer not drying clothes. Inspected/tested. No codes. Heat is working. Ran airflow test 3 times and came up poor air flow 3 consecutive times. Lint build up inside of unit apparent. Suggested CX have their unit cleaned and venting as well. Unit itself is working properly. Job is complete
We serviced a
KITCHENAID OVEN
Model KODE507ESS20
Near Alexandria, VA 22307
Lloyd B.
Job Details: 08/26/2023
Cx complained of a glass crack. Installed new glass and cleaned to the cx liking. Job complete
We serviced a
WHIRLPOOL OVEN
Model WGE745C0FS01
Near Nottingham, MD 21236
Drew B.
Job Details: 08/26/2023
replaced and checks good!
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Perry Hall, MD 21128
Drew B.
Job Details: 08/26/2023
"arrived cx informed methat unit has no issues really with cooling and when checked the unit has ixecream and ice and meats etc all in the fc section frozen solid and nothing spoilage. the unit is tight door seals around and when checling the evap the evap had no defrost issues, and also foudn compressor 12.3 and had each leg meeet that ... unti will need TL called a must!!!!; saved tckt"
We serviced a
WHIRLPOOL MICROWAVE
Model UMV1170LS00
Near Middle River, MD 21220
Drew B.
Job Details: 08/26/2023
eplaced all parts tetsed and heats up and checks good
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Essex, MD 21221
Drew B.
Job Details: 08/26/2023
cx cmpolaint that unit is not starting i checked power had 240 @block and ohmed out the thermal fise and found OL was able to replace with the pre id part and tested unit powered on and heated up.. checked vent no issues there and also checked to make sure element cycles off no issues and now checks good.
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Baltimore, MD 21205
Dustin F.
Job Details: 08/25/2023
"cx complaint: unit not agitating.Inspected unit, confirmed CX complaint. pulled splutch and found gearcase oil leaking from transmission. went to try to pull washplate and found it ceased. unit needs 2 count gearcase repair. ordering gearcase, clutch, motor,washplate, and setting capacitor and actuator for return visit.; ordrng 1 W10919191 (washplate) and 1 W11454372 (gearcase) and 1 W11497303 (motor) and 1 W10721967 (clutch kit)"
We serviced a
WHIRLPOOL FREEZER
Model WRX735SDHZ01
Near Baltimore, MD 21206
Dustin F.
Job Details: 08/25/2023
"CX complaint: unit stopped making ice.Inspected unit, confirmed CX complaint. Found bail arm stuck in off position. changed position and jumped icemaker to confirm function. ice maker cycled and filled as designed. unit now working as intended."
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS3
Near Georgetown, DE 19947
Frederick R.
Job Details: 08/25/2023
CX complaint is stove tripping breaker. CX had builder replace breaker last week and unit has not tripped since. Tested all functions on cootop and in oven and all are working properly. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHW01
Near North Bethesda, MD 20852
Justin S.
Job Details: 08/25/2023
"CX complaint aig ref im not working. the unit does only have a 1/4 of the refrigerator evaporator covered in ice.Unit had positive pressure in system. Replaced Compressor, Condensor, RC Evap, EVAP cover, Ice container and ice choot. Filled system with 4.5oz of r134a. System now cooling good."
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Strasburg, VA 22657
Daniel J.
Job Details: 08/25/2023
per notes replaced thermal cuttoff tested on quick dry cycled and heated entire cycle as normal