We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Lanham, MD 20706
Shawn D.
Job Details:
11/27/2023
cx complaint unit is not working shows f2e2 error code when you plug washer in. inspected unit then plugged in no buttons work showing loss of power then f2e2 error code pops up. removed console and took apart and reseated ribbon connector and did not change anything the console is bad. gave cx quote for new console and he said i might just buy a new one. i recomended calling into maytag before getting a new unit. collected for service fee.; ordrng 1 W11478524 (console 254.05)
We serviced a
WHIRLPOOL MICROWAVE
Model MH1170XSY0
Near Woodbridge, VA 22192
Demonte S.
Job Details:
11/27/2023
Inspected the unit. Found that the cx is saying that the Microwave isn't heating. I then checked power at the Control Board. I'm getting 125. 2 Volts. I then checked power to the 2403 relay on the Control Board. I'm getting 124.4 Volts while Door is Open. When I close the Door I'm getting 125.0 Volts. Unit will need a new Control Board = 8206360. Parts are no longer available. Cx paid for the Service Call Only by Card. Cx is paid in full.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Martinsburg, WV 25401
Ezra M.
Job Details:
11/27/2023
installed new shelves.
We serviced a
WHIRLPOOL RANGE
Model KFGG504KPS3
Near Churchville, MD 21028
Neil H.
Job Details:
11/27/2023
CORRCETED THE LF BURNERS IGNITOR WAS TO LOW AND THE OVEN BAKE CHUTE HAS LOW FLAME REORDERING THE REGULATOR AND CHUTE; ordrng 1 W10764654 (burnr-oven) and 1 W10919226 (regulator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Winchester, VA 22603
Ezra M.
Job Details:
11/27/2023
"fc door not closing properly. reinstalled rails and door, door closing properly. verified unit cooling and fans working"
We serviced a
WHIRLPOOL DRYER
Model WHD862CHC2
Near Street, MD 21154
Neil H.
Job Details:
11/27/2023
MOTOR AND CAP NEEDED I GOT UNIT TO RUN BUT HAD TO START WITH TURNING DRUM BY HAND THE PART IN THE BOX ISN'T THE CORRECT PART. CAP SHOULD BE WITH THE MOTOR; ordrng 1 W11209428 (motor-drve)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Virginia Beach, VA 23464
Zachery R.
Job Details:
11/27/2023
"cx complaint unit leaking, checked unit, come to find inlet valve leaking into drip tray, removed water from tray, secured water supply line to valve, raised front feet, tested, no signs of any leaks, unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near Bethesda, MD 20817
Brian F.
Job Details:
11/27/2023
"Cx states normal and express wash buttons not responding, tested and confirmed. Checked harness from control to console, harness has continuity. Ordering control, console, and console harness. Advised cx parts are on backorder.; ordrng 1 W11622500 (console) and 1 W11629914 (control) and 1 W11690158 (console harness)"
We serviced a
WHIRLPOOL DRYER
Model WET4024HW0
Near Laurel, MD 20708
Eric W.
Job Details:
11/27/2023
"cx complant unit not spinning inspected unit found thermal fuse was reading ol and element is grounded out to ground; ordrng 1 wp3392519 (themal fuse ( ew vs)), used 1 wp3392519 (ew vs thermal) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Forest Hill, MD 21050
Neil H.
Job Details:
11/27/2023
CX COMPLAINT UNIT CAN'T LOCK I FOUND THE LID PUSHED DOWN AND OUT OF ALIGNMENT I CORRECTED AND TESTED UNIT CHECKED GOOD.
We serviced a
JENN-AIR COOKTOP
Model JGD3430GB05
Near Fredericksburg, VA 22407
Tanner B.
Job Details:
11/27/2023
"installed new grates , unit also needs new burners . not ignitor correctly; ordrng 2 w11084065 (burner head)s and 1 w11084066 (burner head) and 1 w11084064 (burner head)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ08
Near Elizabethtown, PA 17022
Cody H.
Job Details:
11/27/2023
"Was able to access unit and replace parts with help of JL. When testing new parts found new transformer had failed and shorted. Was able to put old transformer back into unit and unit is now heating. called techline and spoke to Chris who said if unit has another high side failure unit wave guide is failed and will have to call back into techline. Unit is currently working as designed, no further work needed."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near West Point, VA 23181
Lucas R.
Job Details:
11/27/2023
"cx compliant unit making loud noise. check unit found motor shaft off bearnig. replaced motor. unit work as designed.; ordrng 1 279827 (motor!dryer vs lv), used 1 279827 (motor dryer vs lv) from stock"
We serviced a
WHIRLPOOL WASHER
Model mhw8630hw1
Near Arlington, VA 22207
Leon
Job Details:
11/27/2023
Cx complaint was unit isn't filling with water confirmed issue seen that both the hot and cold water valve wasn't working at all check voltage going to both and the are getting 120v ordering both water valve for unit cx also wanted to replace Water dispenser due to some type of tar build up. Client said they will call back if they want to work completed.; ordrng 1 W11316256 (Cold water valve) and 1 W11316255 (Hot water valve) and 1 W11524106 (Dispenser)
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Virginia Beach, VA 23462
Zachery R.
Job Details:
11/27/2023
"cx complaint no tumble, checked unit, come to find defective door seal. also come to find open thermal fuse and shorted element, replaced parts, tested, ordering seal to complete repair.; ordrng 1 W10906683 (seal)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHEXVQ08
Near Rosedale, MD 21237
Dustin F.
Job Details:
11/27/2023
"Replaced parts and tested unit, unit now working as intended."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Newport News, VA 23606
Justin W.
Job Details:
11/27/2023
replaced parts ordered and tested unit working as designed
We serviced a
KITCHENAID COOKTOP
Model KGCD807XSS02
Near North Potomac, MD 20878
Roberto I.
Job Details:
11/27/2023
"CX complaint glasstop craked again. Confirmed complaint, found 2 cracks starting from undrr the right burners, going toward the right edge of the glass.Replaced glasstop again using pre id part. All the burners tested ok."
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Smithfield, VA 23430
Justin W.
Job Details:
11/27/2023
replaced both parts ordered. tested unit needs leveling legs installed and duct work cleaned. unit working as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Chevy Chase, MD 20815
Sherwood
Job Details:
11/27/2023
cx complaint fc will not stay closed. arrived and installed the rc right side gasket. used heat gun to make a complete seal. repair complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Virginia Beach, VA 23454
Zachery R.
Job Details:
11/27/2023
"replaced parts, advised cx to monitor unit."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Bel Air, MD 21014
Neil H.
Job Details:
11/27/2023
CX COMPLAINT WAS EVERY 3 WEEKS HE SAID WATER WILL STOP BUT GOES BACK TO WORKING I RAN DISPENSER ABOUT 15 TIMES WATER WORKED EVERYTIME AND ICE BIN S FULL AND CUBES FULL SIZED EVERYTHING WORKING NOW NOT SURE WHAT CAUSES THE ISSUE
We serviced a
WHIRLPOOL DRYER
Model WGD8127LW3
Near Chesapeake, VA 23322
Branden R.
Job Details:
11/27/2023
came out and replace all parts on unit as needed tested unit is now running as designed.
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Gaithersburg, MD 20878
Julian H.
Job Details:
11/27/2023
Cx complaint about unit not heating confirmed found 246vac going to unit went to the back & found that heater was shorted to ground & tco was open replaced parts from preid tested & working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Chesapeake, VA 23320
Branden R.
Job Details:
11/27/2023
came out and replace all parts on unit . tested and unit is now running as designed .
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Gaithersburg, MD 20878
Roberto I.
Job Details:
11/27/2023
"CX complaint freezer door sticking out, frost in the freezer. Confirmed Fc door sticking out more than thee Rc door. Confirmed fros inside freezer near icemaker. Found door gasket not sealing properly at the top. Molded gasket with heat and made it sealing fine all around the door. Unable to make door perfectly even, but it is just a cosmetic thing."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Hampton, VA 23669
Carl A.
Job Details:
11/27/2023
replace all parts tested and calibrated unit works as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Columbia, MD 21045
Robert L.
Job Details:
11/27/2023
"Installed fc door , rails and brackets per previous... Tested all ops ok"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB08
Near Suffolk, VA 23434
Justin W.
Job Details:
11/27/2023
cx complaint unit not working properly and damage to door. confirmed complaint. checked unit to find loose connector on control. reseated and tested unit working as designed. advised cx to call whirlpool customer service for authorization for door due to cosmetic not being covered past 30 days.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Boiling Springs, PA 17007
Fred G.
Job Details:
11/27/2023
"cx complaint unit doesnt complete cycles at times. inspected unit and entered diag and found 0 saved error codes. ran auto test and found it when motor was getting power it was only humming. I found capacitor was showing open. I replace both capacitor and actuator. I retested unit and found unit now checks good.; ordrng 1 W11395618 (capacitor (FG VS)), used 1 W11395618 (CAPACITOR) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Virginia Beach, VA 23451
Zachery R.
Job Details:
11/27/2023
"replaced parts, tested, unit working as designed."
We serviced a
KITCHENAID FREEZER
Model KBSD702MPS00
Near Abingdon, MD 21009
Neil H.
Job Details:
11/27/2023
"CX COMPLAINT FROST IN THE ICE BIN WITH ICE AND CX MENTIONED IN THE FC BUT THE FROST CLEARED IN THE FC STILL HAD SOME IN BIN CHUTE IS SEALING AFTER REMOVING THE CUBES FROM CHUTE NEW BIN NEEDED; ordrng 1 W11574171 ( Assembly, Ice Container)"
We serviced a
AMANA RANGE
Model ACR4303MMS0
Near Winchester, VA 22601
Ezra M.
Job Details:
11/27/2023
"cooktop shutting off. found cooktop harness connector loose, not fully secured, suspect shifting when it gets hot. reconnected, verified secure and tested, unit working properly"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Richmond, VA 23222
Joseph D.
Job Details:
11/27/2023
Mended loose connection in wire harness and unit now igniting properly
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Virginia Beach, VA 23454
Zachery R.
Job Details:
11/27/2023
"replaced parts, claibrated and tested, secured cam in bin."
We serviced a
WHIRLPOOL COOKTOP
Model WFG550S0LZ4
Near Lewes, DE 19958
Michael E.
Job Details:
11/27/2023
"CX complaint: cooktop flames too low. Tested and verified complaint. I adjusted the cooktop flames, Tested unit and it is now working properly. Job is complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADW3
Near Virginia Beach, VA 23456
Branden R.
Job Details:
11/27/2023
came out to replace parts on unit . disassembled and replace all parts needed for repair . tested unit and unit is now running as designed.
We serviced a
KITCHENAID OVEN
Model KOSE500ESS05
Near Richmond, VA 23227
Joseph D.
Job Details:
11/27/2023
Unable to duplicate sound. Asked customer to get it on video of it reoccurs. Ordering convection fan. Heated unit to 350 for 30 minutes; ordrng 1 W10860984 (Convect motor)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRB00
Near Virginia Beach, VA 23456
Branden R.
Job Details:
11/27/2023
came out to replace parts on unit . disassembled and replace all parts needed for repair . tested unit is now running as designed .
We serviced a
WHIRLPOOL OVEN
Model WFE381LVB0
Near Richmond, VA 23238
Joseph D.
Job Details:
11/27/2023
Found unit with f3 e6 error for failure of thermal sensor replaced and unit heating properly; ordrng 1 W10859573 (Thermister)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHB08
Near Virginia Beach, VA 23456
Branden R.
Job Details:
11/27/2023
came out to replace parts on unit . disassembled and replaced door handle . added gasket to door to allowing it to properly seal . checked over unit and all major componets checks good . unit running as designed .
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Powhatan, VA 23139
Thomas B.
Job Details:
11/27/2023
Cx complaint unit is not working properly inspected unit found the entire venting is crushed behind the unit and twisted in 1 spot showed cx recommended replacement explained how if unit cannot expell the heat can lead to overheat causing the issue the cx was experiencing cx states they will replace venting and not push the unit itself so far back against it
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near Virginia Beach, VA 23456
Branden R.
Job Details:
11/27/2023
"came out and replace parts on unit , disassembled and replace shelf . draw still dropping down . advised cx thats how unit is designed . tested and all major componets checked good . found gap on the bottom of the fridge door in gasket causing warm air into unit . cx not happy with the way door shuts advised cx door is sealing and shutting as designed. ordering new door for unit due to air gap. cx not happt with unit advised cx to reach out to WP ; ordrng 1 W11245994 (door) and 1 W10909682 (name plate)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Providence Forge, VA 23140
Chris B.
Job Details:
11/27/2023
cx comp unit will not heat insp unti conf cx comp found open tco unit will need tco to complete reapir found bad kink in dryer vent behind unit realighned vent unit will need tco 279816 to comp repair; ordrng 1 279816 (tco)
We serviced a
KITCHENAID ICE MAKER
Model KUID308ESS2
Near Fredericksburg, VA 22407
Tanner B.
Job Details:
11/27/2023
"Installed new pump and valve, tested unit . Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Edgewood, MD 21040
Neil H.
Job Details:
11/27/2023
DRYER HEATING BUT THE VENT IS RESTRICTED CX NEEDS VENT CLEANING UNIT TESTED GOOD.
We serviced a
MAYTAG WASHER
Model MHW8630HC3
Near Springfield, VA 22153
Lloyd B.
Job Details:
11/27/2023
"Cx complained the detergant would remain after the cycle. There is a pointer W11504923a that states to replace the disp assy. Checked in diagnostics in steps 1-3 and the cold 1, 2 and hot 1 valve all filled the drum. There is a code of F8E1 for valve failure but all the valves wrk. Unit needs new disp assy and dosing pump; ordrng 1 W11524106 (disp assy) and 1 W11316271 (dosing pump)"
We serviced a
WHIRLPOOL DRYER
Model WED8127LW2
Near Moseley, VA 23120
John P.
Job Details:
11/27/2023
Found noise coming from rollers replaced tested working as designed
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near College Park, MD 20740
Shawn D.
Job Details:
11/27/2023
"arrrived looked at unit found if you keep door ipen start unit hold door switch and spin drum unit will start heating and spinning good the start winding is bad on motor. replaced the motor blower whell put back together and tested and unit is loud but working. i did notice when apart unit didnt have a blower seal these unit used to have a service pointer for this. grabbed seal from v/s and installed and tested and sounds good and spins good. unit is good to go; ordrng 1 w11401018 (seal SD V/S), used 1 w11401018 (seal SD V/S) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Powhatan, VA 23139
Thomas B.
Job Details:
11/27/2023
Cx complaint unit is not working properly inspected unit found led lights out removed and replaced the the lights tested for proper use unit now functions normally
We serviced a
WHIRLPOOL UNKNOWN
Model WDF760SADM1
Near Washington, DC 20003
Samuel R.
Job Details:
11/27/2023
replaced drain pump and tested unit.now draining properly
We serviced a
KITCHENAID ICE MAKER
Model KUIX535HPA00
Near Charlottesville, VA 22901
Kyle A.
Job Details:
11/27/2023
Unit was leaking from inlet. Reseated hose and unit is now as designed.
We serviced a
WHIRLPOOL DRYER
Model WED8127LW2
Near Virginia Beach, VA 23456
Zachery R.
Job Details:
11/27/2023
"cx comlplaint unit stops mid cycle. checked unit, no faults, unit supplied with 244vac at terminal. come to find defective motor, motor is over heating and cutting off mid cycle, or motor and acu to complete repair.; ordrng 1 W11549461 (motor) and 1 W11618916 (acu)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Chesterfield, VA 23832
John P.
Job Details:
11/27/2023
CX complaint unit not working checked unit confirmed error code. Need to replace mag and inverter at same time. W11325604 $221.24W11346197 $221.94120 two tech250 labor 15 shipping
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Beltsville, MD 20705
Israel R.
Job Details:
11/27/2023
Customer complaint unit is not draining I found the unit is not draining and the pump is just humming. I removed the pump and found the pump is jammed and hard to turn nd is overheating. Unitwill need new drain pump i was abe to free is and is working but it may lock up again. also the top rak keep falling. The stopper is not locking anymore and keeps falling off and the rack comes off. Ordering rack stop. both parts in stock.; ordrng 1 W11412291 (DRAINPUMP) and 1 W11545307 (Stopper)
We serviced a
JENN-AIR RANGE
Model JDS9861AAP
Near Richmond, VA 23229
Joseph D.
Job Details:
11/27/2023
Replace bake element heated unit heating properly no other issue detected and now working as designed
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Woodstock, MD 21163
Robert L.
Job Details:
11/27/2023
"Cx complaint f8e4, found tray wet and sudsy, found lower spray arm had come off and was pushing water to front right. Reinstalled spray arm, flushed suds out drum and tested all ops ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Chesterfield, VA 23832
John P.
Job Details:
11/27/2023
Installed hinge tested working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD702MPS00
Near Virginia Beach, VA 23457
Branden R.
Job Details:
11/27/2023
came out and replace parts on unit for repair . tested unit and all major componets are running as designed .
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Prince George, VA 23875
Chris B.
Job Details:
11/27/2023
cx comp unit will not start load inps unit conf cx comp found wire not seated on door switch to control seated wire tetsed unit working as desighned
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Newport News, VA 23608
Orbie
Job Details:
11/27/2023
"cx complaint unit not agitating. checked unit found faulty actuator. replaced actuator from van stock. tested unit. working as designed.; ordrng 1 W10913953 (actuator OAVS), used 1 W10913953 (ACTUATOR OAVS) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Richmond, VA 23229
Joseph D.
Job Details:
11/27/2023
Leveled and cleared rails unit now ceiling properly no other issues detected customer instruct now working as designed
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW1
Near Hanover, PA 17331
Sal R.
Job Details:
11/27/2023
"CX complai t is that the unti is not spinning out clothing . I found that thenunti has a F8E1 and a F3E2 error code stored in diag. I cleared codes and ran a test cycle, I found that the unit was able to complete the test cycle , but I found that the dispenser is weezing water and the drain pump is slowing during the draining prosses. I am mordering 1 draoin pump (WPW10391443), 1 pressure switch (WPW10448876), 1 dispenser housing (W10575334), and 1 control board (WPW10635843)> Once the contract is approved, please have someone form the office call to set a return date.; ordrng 1 WPW10635843 (control) and 1 WPW10391443 (drain pump) and 1 WPW10448876 (pressure switch) and 1 W10575334 (despensor housing)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Arlington, VA 22207
Leon
Job Details:
11/27/2023
complaint was wash. Machine was not spinning out clothes completely. They were still coming out the machine. Very damp confirmed issue went to diagnostic mode to the spin cycle And heard a weird noise well. The belt was slipping on the machine from the camshaft. Which is the reason why it wasn't spinning correctly. Check Agitation cycle and the unit was Agitating with no slipping. Also seeing that the tub was off balance and it need a new suspension; ordrng 1 W11239857 (Belt) and 1 W10721967 (Cam) and 1 W10913953 (Brake Actuator)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Dallastown, PA 17313
Sal R.
Job Details:
11/27/2023
CX complaint was that the unit would not drain. I found that the drain pump had 2.8 OHM's of reistanse. I was able to access and replace the drain pump and the main control. I then tested the unit and unit test good.
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Charlottesville, VA 22911
Eric F.
Job Details:
11/27/2023
"Confirmed cx complaint unit not drying properly. Found inline power to element partially unseated. Reseated line, tested unit, unit working as designed."
We serviced a
KITCHENAID RANGE
Model KFGC506JSS05
Near Fredericksburg, VA 22407
Tanner B.
Job Details:
11/27/2023
Installed new door hinges and regulator . tested unit. Job complete
We serviced a
JENNAIR OVEN
Model JMW2430DP03
Near Manakin-Sabot, VA 23103
Thomas B.
Job Details:
11/27/2023
Cx complaint unit is not working properly inspected unit found f2e1 error code quoted 940.51 cx paid in full by CC removed and replaced
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Lanexa, VA 23089
Lucas R.
Job Details:
11/27/2023
"replaced motor and blower, tested unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near ,
Chris B.
Job Details:
11/27/2023
cx comp unit is very noisy insp unit conf cx comp found when in test 121 damper is noisy replaced damper tested unit working as desighned
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Williamsburg, VA 23188
Lucas R.
Job Details:
11/27/2023
"cx compliant no operation, checked unit found timer internally not turning, ordering timer and knob per service pointer; ordrng 1 W11685947 (timer) and 1 W11675852 (knob)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Bethesda, MD 20817
Brian F.
Job Details:
11/27/2023
"Cx states mw broil element support broken, inspected and confirmed. Installed new support, tested with glass of water, unit is working properly."
We serviced a
WHIRLPOOL WASHER
Model CAE2745SQ1
Near Norfolk, VA 23509
Carl A.
Job Details:
11/27/2023
replaced lid lock and control board tested and calibrated unit works as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Palmyra, VA 22963
Eric F.
Job Details:
11/27/2023
"Confirmed cx complaint freezer door handle loose. Tightened allen nut on handle, tested unit, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW7120HC0
Near Norfolk, VA 23502
Carl A.
Job Details:
11/27/2023
replaced all parts tested and calibrated unit works as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Gaithersburg, MD 20878
Roberto I.
Job Details:
11/27/2023
"CX complaint no ice. Inspected unit, found several broken wires near the Fc bottom hinge. Quoted repair $1,114.66, with $110 labor and $120 2nd tech for Fc door LW11037733 replacement. **2 TECH*. Cx declined. Collected $139; ordrng 1 LW11037733 (freezer door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Richmond, VA 23237
Chris B.
Job Details:
11/27/2023
replaced and tested im unit working as desighned collected 110 cash labor cx paid in full
We serviced a
WHIRLPOOL MICROWAVE
Model CAE2745FQ1
Near Gaithersburg, MD 20877
Roberto I.
Job Details:
11/27/2023
"Cc complaint water left on clothes after cycle, coin slide getting stuck.Ran test cycle, found F3E1 (Pressutre sensor fault). Ran atest cycle, the unit worked and drained ok. Inspected connections on control, and pressure hose connection on control and tub, no cloggs.Replaced control board using pre id part. Ran a calibration cycle and then a test cycle. The unit worked as designed. Tested cound slide, found it not returning. Inspected part, found rod pout f placed and slide rocking and tripping. Reinstalled rod to secure slide in place. Unit tested ok; ordrng 1 W10813856 (coin slide)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near North Myrtle Beach, SC 29582
Paul F.
Job Details:
11/27/2023
Found updated heater kit was factory installed on this unit. Unit would defrost in test mode but will not auto defrost. Defrosted unit with steamer. NTo controls.; ordrng 1 W11518204 (UI) and 1 W11566851 (control)
We serviced a
MAYTAG WASHER
Model MHW6630HW2
Near Midlothian, VA 23114
John P.
Job Details:
11/27/2023
"CX complaint unit not working checked unit found bad cold valve, ordering valve ; ordrng 1 W11316255 (Valve)"
We serviced a
JENN-AIR MICROWAVE
Model JMW3430DS03
Near Glen Allen, VA 23059
Thomas B.
Job Details:
11/27/2023
F2e1 error code also the microwave light is put quoted 1249.75 for repair cx paid by CC; ordrng 1 W10886919 (lmp-basles)
We serviced a
WHIRLPOOL FREEZER
Model WRF555SDFZ16
Near Conway, SC 29526
Paul F.
Job Details:
11/27/2023
Customer complaint is unir freezer drawer froze. The only reason I can see for the drawer freezing is a gap in the freezer door gasket. Used heat gun to re seal the gasket. All check ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Locust Grove, VA 22508
Tanner B.
Job Details:
11/27/2023
"Installed new fc fan, control and gasket . Tested unit.. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Glen Allen, VA 23059
Thomas B.
Job Details:
11/27/2023
Cx complaint unit is not working properly inspected unit Removed and Replaced the ice maker and water valve tested and inspected for proper use unit now functions normally
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Myrtle Beach, SC 29579
Paul F.
Job Details:
11/27/2023
Installed new parts. All check ok.
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Chesapeake, VA 23325
Carl A.
Job Details:
11/27/2023
replaced all parts tested unit wors as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Baltimore, MD 21209
Shane M.
Job Details:
11/27/2023
"cx complaint of both rc/fz doors not sealing. could confirmed, added 2x washers both doors. unit now sealing."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Myrtle Beach, SC 29579
Paul F.
Job Details:
11/27/2023
Customers complaint is the cooktop and top burners the flames will slowly die out till they are off and you will have to wait a few minutes before you can turn them back on. Found strange flow issues with the cooktop sometimes it would be alot of gas pressure but the first time the flames just seemed to die out. NTO regulator.; ordrng 1 W11449506 (gas regulator)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Carlisle, PA 17013
Fred G.
Job Details:
11/27/2023
"cx complaint unit is leaking underneath. inspected unit and found 0 saved error codes. I ran unit for almost a hour and found no leaks. no drain leaks, no supply leaks. removed outer door and found no evidence of a leak. filed with TL"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM05
Near Baltimore, MD 21209
Shane M.
Job Details:
11/27/2023
"cx complaint the unit isnt making ice, found fill tube not pushed in correctly. fix this issue. icemaker getting water."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Myrtle Beach, SC 29579
Paul F.
Job Details:
11/27/2023
Installed new parts. All check ok.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Powhatan, VA 23139
John P.
Job Details:
11/27/2023
CX complaint timer not turning confirmed replaced timer and knob tested working as designed
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Baltimore, MD 21216
Emmanuel R.
Job Details:
11/27/2023
Replaced control and tested unit. Unit is now working properly.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Enola, PA 17025
Cody H.
Job Details:
11/27/2023
"CX complains unit is not heating, rotating nor lights coming on. CX is within manufacture warranty. Found unit terminal block to be recieving 0vAC to both L1 and L2. Was able to reset breaker, found L1 to have 5.3vAc and L2 to have 123.5vAC. when moving the loose outlet unit would recieve voltage and run, but if you let go of outlet it would stop. CX will need licensed electrician to repair outlet/wiring issue. advised cx to not use unit or outlet until electrician clears the outlet and wiring. Cx agrees. Unit is working as designed, no further work needed, Cx Declined Email Due To Renting."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Sparrows Point, MD 21219
Dustin F.
Job Details:
11/27/2023
"CX complaint: unit keeps draining, wont workInspected unit, pulled F8E4 and F9E2 (drain pump electrical problem). pulled drain pain and found water in pan. cleaned out water and ran 3 test cycles. no codes came back and couldnt confirm leaks. Unit has been dropped into place, about 2-3 inches below the the existing floor and tight to top of counter. CX said they had to pop up counter to install. unable to pull unit out and confirm further. if problem comes back, CX needs to have unit pulled out for us and understands he needs unit reinstalled after.;"
We serviced a
KITCHENAID ICE MAKER
Model KUIC15POZP0
Near Charlottesville, VA 22903
Kyle A.
Job Details:
11/27/2023
There is a broken wire for the heater grid. Advised cx this will need to be replaced. Cx opted to do it themself.; ordrng 1 W10919199 (Heater)
We serviced a
GLADIATOR REFRIGERATOR
Model GARF19XXYK00
Near Baltimore, MD 21212
Shane M.
Job Details:
11/27/2023
"cx complaint the unit isnt cooling proper. found evap fan dead, found thermostat not regulating temps. couldnt determind sealed system issue. cx paid svc by card."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near York, PA 17402
Sal R.
Job Details:
11/27/2023
CX complaint was that the door seal had gotten pulled out when extending the upper rack. I found that the door seal was not attached. I was able to inspect the tub and resecured the gasket in place. I then tested unit by running a auto test cycle. Unit test good. I collected $139.00 via check. Unit test good.
We serviced a
AMANA DISHWASHER
Model ADB1400AMW0
Near Towson, MD 21204
Shane M.
Job Details:
11/27/2023
cx complaint the unit isnt draining. found broken blade on pump. replaced pump. unit working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near York, PA 17406
Sal R.
Job Details:
11/27/2023
CX complait is that the top of the door is rusting. There is no rust. CX is finding the plastic protective wrap that is on the outer door when manufactured. I was able to peal the plastic off and infomed that cosmetice concerns are covered under warranty for thw 1st 30 days of ownership. CX install and instruct fulfilled.