We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near Stewartstown, PA 17363
Sal R.
Job Details: 11/28/2023
"Per the previouse tech, I was able to access and replac ethe sump & motor. I then testyed unit on a auto test and unit test good."
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW0
Near Washington, DC 20011
Brian F.
Job Details: 11/28/2023
"Installed new dryer repair kit, reassembled, powered on, tested, unit is now working properly."
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near Milton, DE 19968
Michael E.
Job Details: 11/28/2023
CX complaint: clothes not dry after cycle. Testeed and verified complaint. Air flow tested in the green. Unit tumbles and heats. heat holding consistent for 20min. Unit running smooth and sounds great. Moisture sensor looks like it is in control on this unit. Ordering ACU. Cannot reschedule due to onlt 1 left on system.; ordrng 1 W11633114 (ACU)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near Hampton, VA 23666
Lucas R.
Job Details: 11/28/2023
complaint unit not running check unit no issues found. unit working as desiged.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Lewes, DE 19958
Michael E.
Job Details: 11/28/2023
CX complaint: washer not completing cycle. Tested and verified complaint. CX has been able to get unit working by unplugging for a while before trying again. This has worked for CX for last 6 months until her most recent attempt. No error codes. Ordering control. Scheduled return visit for 12/6 PM; ordrng 1 W11116590 (ACU)
We serviced a
KITCHENAID DISHWASHER
Model WDPA70SAMZ2
Near Glen Burnie, MD 21061
Justin S.
Job Details: 11/28/2023
replaced the harness and tested. the unit is now good
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Owings Mills, MD 21117
Justin S.
Job Details: 11/28/2023
replaced the top and the unit is now good
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS3
Near Charles Town, WV 25414
Ricky E.
Job Details: 11/28/2023
"installed part, unit cks ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Owings Mills, MD 21117
Justin S.
Job Details: 11/28/2023
the unit is not locking the lid. found the lid lock is open. replaced the lid lock with vs and retested. the unit is now agitating spinning draining and filling good. the unit is now ready; ordrng 1 W11307244 (lock)
We serviced a
MAYTAG DRYER
Model MED6500MW0
Near Westminster, MD 21157
Justin S.
Job Details: 11/28/2023
replaced the harness and tested. the unit is now good
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Mountville, PA 17554
Justin L.
Job Details: 11/28/2023
"AS per Technical Service Pointer was able to access unit and verify concern. Replaced with updated part and ran unit. Unit operates as designed no further work needed; ordrng 1 W11537778 (element (JL VS)), used 1 W11537778 (element (JL VS)) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Fredericksburg, VA 22407
Thomas B.
Job Details: 11/28/2023
Cx complaint unit is not working properly inspected unit Removed and Replaced the tub ring and water I let valve tested for proper use unit now functions normally
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Lexington Park, MD 20653
Davonte
Job Details: 11/28/2023
"cx complained unit was leaking, confirmed cx complaint. replaced heating element, tested unit no longer leaking. cx also stated dishes werent coming out clean, checked for error codes got f7e2. wash motor failure. unit will need sump with motor; ordrng 1 W11416362 (pump and motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Lewes, DE 19958
Michael E.
Job Details: 11/28/2023
Replaced both door gaskets as per previous diagnosis. Heated and reshaped gaskets. Tested unit and it is now working properly. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ10
Near Lewes, DE 19958
Michael E.
Job Details: 11/28/2023
Replaced right RC door gasket as per previous diagnosis. Heated and reshaped gasket. Tested unit and it is now working properly. Job is complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Hudgins, VA 23076
Orbie
Job Details: 11/28/2023
cx complaint unit has drain issue. checked unit verified complaint. adjusted hose to unit. verified working without leaks. unit working as designed.
We serviced a
WHIRLPOOL WASHER
Model WED4815EW1
Near Westminster, MD 21157
Justin S.
Job Details: 11/28/2023
the unit is making a lot of noise in cycle. found the rollers have a flat spot. replaced the rollers and tested. the unit is now spinning blowing and heating good. the unit is now ready; ordrng 2 WPW10314173 (roller)s
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Hampton, VA 23666
Lucas R.
Job Details: 11/28/2023
cx compliant unit making noise. checked unit found motor shaft out the bearing and blower wheel dameged.; ordrng 1 WP694089 (blower wheel) and 1 279827 (motor!dryer)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Fredericksburg, VA 22401
Thomas B.
Job Details: 11/28/2023
Removed and replaced the drain pump tested for proper use unit now functions normally
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Glen Burnie, MD 21061
Alexander D.
Job Details: 11/28/2023
"upon arrival, cx sad unit has been working good since last visit. replaced capacitor. ran calibration and autotest. unit is now working properly"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Fredericksburg, VA 22406
Thomas B.
Job Details: 11/28/2023
Lid assy bent ordering hinges and lid assy; ordrng 1 W11470212 (Lid assy) and 1 W11551369 (Left Hinge) and 1 W11551376 (Right hinge)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Millsboro, DE 19966
Frederick R.
Job Details: 11/28/2023
Replaced evap harness and evep motor. Still could not get unit to go into forced defrost. Ohm'd heater. bimetal and check all voltages were good. Reordering control ubder 1 yr warrnty.. in stock. Reschedule on FR only; ordrng 1 WPW10503278 (refer elect cont brd reorder)
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Fredericksburg, VA 22406
Thomas B.
Job Details: 11/28/2023
Adjusted hinges tested unit now functions normally
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Culpeper, VA 22701
Thomas B.
Job Details: 11/28/2023
Cx complaint unit is not working properly inspected unit found tub cracked at drain pump ordering outer tub assy; ordrng 1 W10371566 (tub)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Glen Burnie, MD 21061
Alexander D.
Job Details: 11/28/2023
replaced evap fan. tested unit. unit is now working properly
We serviced a
WHIRLPOOL OVEN
Model WOS51EC7HS20
Near Millsboro, DE 19966
Frederick R.
Job Details: 11/28/2023
CX complaint power loss on UI screen. Replaced UI per prior diagnosis. Issue is intermitent. Checked voltage to control and UI and all is is range. Preheated oven to 425 with no issues. Unit working properly. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Gettysburg, PA 17325
Bernard M.
Job Details: 11/28/2023
Cx complaint the filter comes out when dispensing water. Inspected and found when the side cover is removed the door stays latched closed. Cover prevents the door from locking. Kept cover off per cx request and the door stays latched when dispensing. Cx paid $184 for service and labor. Unit checks good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Fredericksburg, VA 22405
Tanner B.
Job Details: 11/28/2023
Replaced icemaker and rh door seal .. Tested unit. Job complete
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Winchester, VA 22602
Ezra M.
Job Details: 11/28/2023
"installed agitator, clutch and belt, calibrated unit."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS03
Near Williamsburg, VA 23188
Justin W.
Job Details: 11/28/2023
replaced ice maker and tested unit completed harvest and performed test 96 and 97 to confirm ice maker filling. advised cx to replace filter due to low pressure from door. unit currently working as designed temps 40 rc and 1 fc. advised cx to monitor and call back for future issues
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Carlisle, PA 17013
Fred G.
Job Details: 11/28/2023
cx complaint unit doesnt always dispense ice. inspected unit and found today unit seems to dispense as design. i removed ice bin and found some build up inside. cleared ice and found found some frost under ice bin. cleared all frost. tested ice shoot door for leaks and found it hold water. i replaced ice in bin and found unit dispensed ice. unit checks good.;
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Lebanon, PA 17042
Cody H.
Job Details: 11/28/2023
"Was able to access unit and replace parts per previous visit. Ran unit through normal cycle to ensure no issues, unit now works as designed. no further work need."
We serviced a
KITCHENAID RANGE
Model KSDB900ESS4
Near Rehoboth Beach, DE 19971
Michael E.
Job Details: 11/28/2023
Replaced the burner head and orfices as per previous diagnosis. Tested unit and it is now working properly. Job is complete
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Virginia Beach, VA 23451
Carl A.
Job Details: 11/28/2023
replaced left hinge tested unit works as designed
We serviced a
WHIRLPOOL WASHER
Model WTW7300XW0
Near Washington, DC 20016
Sherwood
Job Details: 11/28/2023
cx complaint ol. arrived and confirm unit gives ol and basket hit cabinet. gave cx quote for suspension and they will reach out to office if they wish to proceed with repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Charlottesville, VA 22911
Eric F.
Job Details: 11/28/2023
"Installed parts, tested unit, unit working as designed."
We serviced a
WHIRLPOOL COOKTOP
Model WFE320M0JS3
Near ,
Paul F.
Job Details: 11/28/2023
Customers complaint is oven not working. Found elements are good. NTO control.; ordrng 1 W11594224 (control)
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Perry Hall, MD 21128
Dustin F.
Job Details: 11/28/2023
Replaced Harnass and strip then tested unit. unit is now working as intended.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near North Myrtle Beach, SC 29582
Paul F.
Job Details: 11/28/2023
CUstomers complaint is unit has shut off by itself and before it did that the UI lights were pusling on and off. NTO control.; ordrng 1 W11224256 (control)
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Shenandoah Junction, WV 25442
Ricky E.
Job Details: 11/28/2023
"installed parts, unit cks ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Little River, SC 29566
Paul F.
Job Details: 11/28/2023
Customer complaint is unit freezing items in the FF compartment randomly. She said even the door would freeze. Today temps are good and nothing is frozen. Goind to order the FF temp sensor.; ordrng 1 W10316760 (FF temp sensor)
We serviced a
JENNAIR REFRIGERATOR
Model JFC2290VEM5
Near Harpers Ferry, WV 25425
Ricky E.
Job Details: 11/28/2023
"installed parts, unit cks ok.."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Longs, SC 29568
Paul F.
Job Details: 11/28/2023
Found black wire in the terminal block was melted. Repaired the connection and all check ok.
We serviced a
JENN-AIR RANGE
Model JDS1750ML0
Near Annapolis, MD 21409
Israel R.
Job Details: 11/28/2023
"cx complainled doors not shutting properly since delivery .inspected unit found the door not shutting properly .light staying on. opened the door all the way found door open over 45 degrees. went to close the door and the door wasnt soft closing. unit has bad hinges.further inspected the door and found enemal chipping from top right corner.also niticed the vent trim warpped unit will need inner door and trim vent.also noticed scratches on the inner glass .,outter door and handle.unit is whithin 30 days cosmetics.ordering door parts.special order parts call cx when parts are avalible.; ordrng 1 W10902192 (liner-door) and 1 W11647013 (glass door) and 2 W11647009 (Hinges)s and 1 W11025120 (trim-vent) and 1 W11647008 (Handle) and 1 W11339500 (Glass)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Loris, SC 29569
Paul F.
Job Details: 11/28/2023
Installed new part. All check ok.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Virginia Beach, VA 23452
Carl A.
Job Details: 11/28/2023
replaced drain pump tested unit works as designed
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Loris, SC 29569
Paul F.
Job Details: 11/28/2023
Installed new parts. All check ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Elkridge, MD 21075
Shawn D.
Job Details: 11/28/2023
"replaced door then noticed new nameplate has a dent snapped pic so grabbed another one from v/s and installed and now looks good gasket sealing. unit is good to go; ordrng 1 W10876598 (nameplate SD V/S), used 1 W10876598 (nameplate SD V/S) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Conway, SC 29526
Paul F.
Job Details: 11/28/2023
Customers complaint is ice and frost still forming in the freezer. Found gap in the gasket underneath the door. Used heat gun to reform the gasket. All check ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP560HAMZ1
Near Lewes, DE 19958
Michael E.
Job Details: 11/28/2023
CX complaint: console scratched from install. Tested and verified complaint. I documented this in pics. I found the unit front was too high and scratching the left mounting screw for the anti tip bracket. Ordering console assembly. Cannot reschedule due to only 1 on system.; ordrng 1 W11612307 (console assembly)
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Conway, SC 29527
Paul F.
Job Details: 11/28/2023
Installed new part. All check ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Newark, DE 19711
Taylor F.
Job Details: 11/28/2023
Cx complaint is unit making a loud grinding noise. Found the spanner nut to be cross threaded causing the basket to be loose. Was unable to repair nut or gearcase. Ordering gearcase and spanner nut. Cannot rescheudle at this time.; ordrng 1 W11449840 (gearcase) and 1 W11551646 (spanner)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS05
Near Myrtle Beach, SC 29579
Paul F.
Job Details: 11/28/2023
Installed new part. All check ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Palmyra, PA 17078
Cody H.
Job Details: 11/28/2023
"CX complains unit leaks from vent. CX has extended warraty. Found unit to show no errors in diag. Ran unit through diag test and found vent motor to get extremely hot. measured vent motor resistance and vent motor measures 1149ohms replaced vent with pre i.d part, retested and unit vent motor still gets hot. Ran unit through quick cycle to replicate issue after repair, found unit control to be building corrosion due to the leaking vent. Unit will need outter door replaced due to leaking vent for repair. Office to schedule repair when parts are approved and arrive. CX EMAIL CONFIRMED.; ordrng 1 W11461688 (outter door (SS))"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near York, PA 17404
Justin L.
Job Details: 11/28/2023
Cx complaint of noise and not finishing cycles. . Was able to access unit and found F7E7 motor unable to reach target rpm F7E6 open motor circuit F0E2 over suds F7E1 tachometer missing. Ran auto test and went through and verified noise. Ran tachometer test and it passed. Checked under unit and found wear on the same components as last time and due to reoccuring will need gearcase. Lower harness shows signs of stress as well and potenitally fractured wires. Motor ohmed out at 5.5 and 5.6 Ohms Ordering all parts needed for repair and 2 call count due to amount of work needed. Once approved and in office will need to set return; ordrng 1 W10721967 (splutch) and 1 W11239857 (belt) and 1 W11283592 (motor) and 1 W10913953 (actuator) and 1 W11449840 (gearcase) and 1 W11568983 (harness) and 1 W11543997 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Dover, PA 17315
Drew B.
Job Details: 11/28/2023
"replaced valve and in process of replacing the fill tube heater in the fc section.. i ffoudn the line was so iced that it split the line in half and not cant get the end to pull the unit hose through to install new one. i tried heating, steaming out needle nose nothing. called TL SPOKE to Liam. looking into the prodcut repair at this point of NR"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ1
Near Cockeysville, MD 21030
Shane M.
Job Details: 11/28/2023
installed part. unit working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Falmouth, VA 22405
Tanner B.
Job Details: 11/28/2023
"Replaced gearacse, clutch , belt , shifter , cover and screws . Tested unit . Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Frederick, MD 21702
Brian R.
Job Details: 11/28/2023
came out and replaced parts ordered and checked over unit. ran auto test as well to reset unit and check for leaks. unit checks. job complete.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Chesapeake, VA 23322
Carl A.
Job Details: 11/28/2023
helped ZR replace parts tested unit works as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EBS02
Near Fredericksburg, VA 22407
Tanner B.
Job Details: 11/28/2023
"Replaced all the leds , tested unit. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near White Plains, MD 20695
Leon
Job Details: 11/28/2023
Clients complained was the unit wasn't making ice confirmed the issue Seeing that the ice Maker was making ice but it was very slow and there was a loud sound coming from the back of the unit. When I pulled the unit out I took off the bottom kick plate and seeing the sound was coming from the compressor when I wrapped it up in diagnostic mode. The sound got louder and louder. I ran an app draw on the compressor and got 1.78 amps. Coming from the compressor which is pretty high and the compressor was also running very hot.Took apart the inside of the refrigerator to take a look at the evaporator which had a great frost pattern Check at the bottom of the door for any damage of the wires seen. The red and yellow wire was cut at the bottom of the door client will need a new compressor and a new freezer door.; ordrng 1 W11557671 (Compressor) and 2 W11504415 (Couplers)s and 2 W11504431 (Couplers)s and 2 W11506619 (Couplers)s and 2 W11504447 (Couplers)s and 1 W11109499 (Drier) and 1 W11566705 (FC door)
We serviced a
MAYTAG MICROWAVE
Model MMV1174FB2
Near Port Haywood, VA 23138
Orbie
Job Details: 11/28/2023
"cx complaint unit sparking. verified complaint. plugged unit in, heard noise from top of unit, let unit run for 20 seconds. unplugged unit immediately after seeing smoke. called safety. spoke with dominque. documented findings. advised by safety to advise cx to call safety for potential resolution."
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Gordonsville, VA 22942
Kyle A.
Job Details: 11/28/2023
Replaced parts and tested unit and unit is now as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPM2
Near Waldorf, MD 20603
Leon
Job Details: 11/28/2023
"Class complaint was that dishwasher wasn't dry confirmed the issued seeing that the heating element was working and it was getting a 120 votes from the control board, but noticed that the client had a plastic tub and wasn't using enough rise aid . She was only using the rise aid that came with the detergent, not adding it on her own client says she will buy a bottle of rise aid And try to use the dishwasher again and see if she likes it better now that she's using website."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Haymarket, VA 20169
Daniel J.
Job Details: 11/28/2023
combi oven customer unable to remove one of the racks and scratch marks in the oven pics attached used paper towels on each said of rack to slide the installedincorrectly rack out informed customer to contact builder as comesmetic is only covered in the 1st 30 days of warranty informed builder informed customer to contact whirlpool ordering touch up paint customer aware might not be covered; ordrng 1 72032 (touch up paint)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Haymarket, VA 20169
Daniel J.
Job Details: 11/28/2023
washer noise during spin last vist replaced stator and cam noise present found markings on clutch this vist replaced clutch and stator calibrated unit and ran diag no errors sounds normal
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Reston, VA 20190
Demonte S.
Job Details: 11/28/2023
Inspected the unit. Found that the cx is saying that there was Water on the floor by the washer. Ran Service Diagnostics on the unit. Error codes are 8:88 = no error codes. I then ran a Service Test on the unit. No leaks found. Ran a normal cycle with soil on heavy. No leaks after 20 mins. Ran a Bulky cycle on the unit. Let that run for 10 mins. No signs of any leaks. Checked the valves inside the machine and hose hook up. No leaks. Checked the Bellow. No holes. Unit is working as Designed. ( Advised the cx to make a video if they see water again.)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Gettysburg, PA 17325
Bernard M.
Job Details: 11/28/2023
"Cx complaint unit won't start cycle. Entered diag and found error code F5E3 lid lock fault. Attempted to run test and the latch would only click and not lock to start. Ordering lid lock, set return for 12/1, office will contact cx with time frame; ordrng 1 W11513248 (lid lock)"
We serviced a
WHIRLPOOL WASHER
Model GEW9200LW2
Near Winchester, VA 22602
Ezra M.
Job Details: 11/28/2023
"found heater housing disconnected from bulkhead, unit not pulling air across heater into drum. reinstalled heater housing, verified secure, unit heating properly, good air flow."
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Bunker Hill, WV 25413
Ezra M.
Job Details: 11/28/2023
unit leaking from failed drain hose. ordering drain hose; ordrng 1 285666 (drain hose 9ft.)
We serviced a
KITCHENAID COOKTOP
Model KCIG550JBL01
Near Highfield-Cascade, MD 21719
Andrew S.
Job Details: 11/28/2023
Cx complaint is that the unit is not powering on. Upon arrival I found that the unit is not responsive. I accessed the modules and checked the connections and found that everything was connected securely. i then tested the voltage at the junction box and found that L1 was only getting 35v L2 was getting 118.5 v. I informed the cx that they would need to have an electrician look at the power supply. Job complete
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Glen Rock, PA 17327
Sal R.
Job Details: 11/28/2023
"CX complaint was that the unit has a F8E4 error code. I found that the unit was pulled on at time of arrivel and power was off. I had CX turn power back on. I found several error codes to include a F8E4, F8E2, FAE2 and F7E1. i cleared the codes and ran a auto test. I found that the unit was able to complete the test with out leaking . I opened unit mid cuyce and found SUD's . I edjucated CX to the effects of using dish soap to pre wash or in unit. I advised CX to run clean cycles with white vinagar to help remove suds and to help sanitize the unit. I am ordering 1 water inlet valve (W11434044) due to grinding soun d and low water flow. I found the motor to be opperaitng with out issues. Once the contract is aproved, please have someone for the office call to set a return date.; ordrng 1 W11434044 (inlet valve)"
We serviced a
WHIRLPOOL OVEN
Model WFG505M0MW0
Near Powhatan, VA 23139
Joseph D.
Job Details: 11/28/2023
Without properly converted bake and broil orifice ordering LP kit for conversion. ; ordrng 1 W11630808 (Lp kit)
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL01
Near Falls Church, VA 22043
Jason A.
Job Details: 11/28/2023
CX complaint FRIDGE not cooling properly. When previous tech arrived & left RC temps were above room temperature. CX emptied fridge & then RC temps got cold. Found unit is cooling & ice in full. Opened RC evap & found full frost pattern. Therm are corroded. Test 01=37F & 02=22F. Ran test 40 FC fan is not running. Test 38 152WATTs indicting healthy compressor & refrigerant levels. Measured P14-2 to P14-1 12VDC & at fan connector at FC evap cover. Connector is corroded / green but good voltage. Test defrost heaters. Condenser RC & icebox fans OK. Cabinet is tight & side intake is clean. Called techline. TSP for control kit. Replaced flickering FC LED. Keeping 3CountSealSyst for return. Left compressor & evap RC with CX. > JJ; ordrng 1 W11395641 (RC EVAP COVER) and 1 W11394920 (FC EVAP COVER INCL FAN) and 1 W11614809 (FC fan therm harness) and 1 W11533211 (Control kit) and 1 W11683243 (FC LED)
We serviced a
MAYTAG RANGE
Model MER8800FZ3
Near Gettysburg, PA 17325
Bernard M.
Job Details: 11/28/2023
"Cx complaint unit over cooks. Entered diag and found error code F6E1 over temp fault. Found proper 240 going into unit. Attempted to run bake cycle and when pressing buttons the display reads 'feature not available', tripped breaker and it began to run. Checked resistance at sensor and got OL reading at sensor and at the connector off harness. Unplugged unit and restored power and it wouldn't go bake into bake cycle again. Ordering parts, once available contact cx to reschedule; ordrng 1 W11454299 (harness) and 1 WPW10340323 (control)"
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Locust Grove, VA 22508
Tanner B.
Job Details: 11/28/2023
"Installed new gearcase and tested unit, Job complete"
We serviced a
KITCHENAID RANGE
Model KCGC506JSS00
Near Gerrardstown, WV 25420
Ezra M.
Job Details: 11/28/2023
installed new regulator
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Charles Town, WV 25414
Ezra M.
Job Details: 11/28/2023
"unit storing error f8-e1, tested valves, cold valve low pressure. water pressure in good. orderig valves.; ordrng 1 W11513255 (valves)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Stephenson, VA 22656
Ezra M.
Job Details: 11/28/2023
"noise concerns. ran fans and compressor, damper and ice maker all sounded normal until ice maker filled. excessive noise from valve. ordering dual valve.; ordrng 1 W11548535 (dual valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near North, VA 23128
Orbie
Job Details: 11/28/2023
"cx complaint unit has intermittent issue not advancing from rinse cycle. no codes present at this time. ran unit through test cycle, appears to be working as designed. advised cx to monitor unit and if unit has issue reappear to video issue and call back."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Washington, DC 20005
Samuel R.
Job Details: 11/28/2023
replaced part and tested unit now working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Reston, VA 20190
Demonte S.
Job Details: 11/28/2023
"Installed the Access Valve, Compressor & Couplers. Pulled a Vacuum on the unit. Unit is holding a Vacuum. Filled the unit with 2.3 Ozs. Unit is starting to Cool. Unit is working as Designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM00
Near Suffolk, VA 23438
Lucas R.
Job Details: 11/28/2023
"pressurized, found leak at evap, replacved evap, compressor and drier, vacuumed, charged, tested, low pressure at 0, unit working as designed."
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Carlisle, PA 17013
Fred G.
Job Details: 11/28/2023
i was able to access unit and replace the lower harness as per TL and previous tech. I found unit went through a test cycles no issue. advised cx to run a cycle and call back in issue come back.
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ04
Near New Freedom, PA 17349
Drew B.
Job Details: 11/27/2023
sealed the gasket on the fc door.. and replaced the triple valve. and testedn o noise adnormal and door seals and allow time to properl y work if cx calls back pleasse send me a shop jkob back.
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Millsboro, DE 19966
Michael E.
Job Details: 11/27/2023
"CX complaint: clicking sound. Tested and verified complaint. F0E4, F2E1, F3E2 error codes. Water connections aree correct. I cleared change from under washplate. No problems found other than the change. Unit is working properly. CX paid 139.00 for service by check. Job is complete"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Wilmington, DE 19805
Taylor F.
Job Details: 11/27/2023
"Replaced fascia and unit powered on but did not switch MS number. Tried new control with old fascia, and new fascia with old control, tried both new and both old. Could not get MS to switch. Called WPTL and he reccomeneded i connect it to wifi and if i couldnt connect it to wifi, order a new fascia. Tried for 30mins to connect unit and i think the control and UI being different SAID numbers is affecting the connection but the old UI cannot be connected due to not powering on. Ordering new UI per WPTL and if it doesnt switch the MS over from control, call WPTL again. Called parts specalist. Cannot rescheudle at this time.; ordrng 1 w11419056 (fascia)"
We serviced a
WHIRLPOOL FREEZER
Model WRS335SDHM06
Near Georgetown, DE 19947
Michael E.
Job Details: 11/27/2023
"Replaced both RC and FC doors as per previous diagnosis. Replaced nameplate from van stock. Heated and reshaped gaskets. Tested unit and it is now working properly. Job is complete; ordrng 1 W11223753 (nameplate van stock), used 1 W11223753 (NAMEPLATE van stock) from stock"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Williamsburg, VA 23188
Lucas R.
Job Details: 11/27/2023
"cx complint minor cosmetic damage, checked unit found back panel slightly bent upwards, adjusted with pliers, advised sell as is, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near ,
Chris B.
Job Details: 11/27/2023
repalced air tower tested unit working as desighned
We serviced a
KITCHENAID MICROWAVE
Model KEMC308KSS04
Near Williamsburg, VA 23185
Lucas R.
Job Details: 11/27/2023
"cx complaint light not working, door swinging open, checked unit found 13 vdc from transformer to bulb, bulb not lighting, also heard spring parts inside of cavity, quoted cx parts WP4375323 hinge 53.46 WP4451009 spring $80.80 spring WP4452396 $83.75 WP4452395 spring $84.02 WPW10440740 bulb 22.93, labor $400.00, includes second tech and extra time, tax 19.50, total 898.46, cx unsure if repair or replace at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Virginia Beach, VA 23453
Zachery R.
Job Details: 11/27/2023
"cx complaint unit only cooled for about 4 weeks after replacing acu, upon arrival verified issue, called techline, spoke with rich was advised to replace control. ordering control to complete repair.; ordrng 1 W11558182 (acu)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Herndon, VA 20171
Jason A.
Job Details: 11/27/2023
CX complaint DW doesnt wash. Found F4E3 error code for diverter wash motor. Motor connector has 120VAC but no motor acitivty. Part in stock. CX request soonest appointment avail > JJ; ordrng 1 W11025157 (Sump motor wash)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Williamsburg, VA 23185
Lucas R.
Job Details: 11/27/2023
"cx complaint intermittent ice and water, checked unit temps at 0 and 35, ice and water dispenser working upon arrival, door no stored error codes in uit, per cx when power cycled dispenser and icemaker become operational indicating failure in dispenser u.i, all connections checked good. called office scheduked for wed. 11/29; ordrng 1 W11574766 (ui)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Alexandria, VA 22311
Demonte S.
Job Details: 11/27/2023
"Installed the Compressor, Access Valve & Coupler. Pulled a Vacuum on the unit. Unit is holding a Vacuum. Filled the system with 1.7 Oz's. Unit is starting to Cool. Unit is working as Designed. ; used 1 W10898074 ( Sealant ( DS / Vs )), and 1 W11504416 ( COUPLER ( DS / Vs )) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Columbia, MD 21046
Alexander D.
Job Details: 11/27/2023
"cx complaint console is bubbling up. inspected unit and verified complaint. found fent isnt sealing good causing steam inside door. ordering vent, console cap and ui in case console doesnt come with it. call cx to schedule return visit once we have eta on parts; ordrng 1 W11660284 (console cap) and 1 W11632709 (ui) and 1 W11649995 (vent) and 1 W11545539 (vent gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Harrisburg, PA 17111
Cody H.
Job Details: 11/27/2023
"CX complains unit is not immediatly cooling when items are placed into RC. CX is within manufacture warranty. Found unit to be cooling on arrival with RC showing 31.2*F and FC showing -6.2*F. Unit shows not signs of seal failure, defrost failure or door switch failure. Unit shows 01, test1, 01, test2, 01 in test6. Unit is working as designed on todays visit. No further work needed. CX EMAIL ADJUSTED."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Ellicott City, MD 21043
Robert L.
Job Details: 11/27/2023
"Upon arrival cx said all noises had stopped since last visit, cx was a little worried if we take it apart may return and since good now left unit alone, left mastic with cx in case noise returned. Tested all ops ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Silver Spring, MD 20906
Israel R.
Job Details: 11/27/2023
Installed new electrode and tested. Unit is back to normal operation. Tested burner and is lighting up. Unit is