We serviced a
WHIRLPOOL WASHER
Model MVWB765FW1
Near Richmond, VA 23221
Joseph D.
Job Details: 05/25/2022
"unit with leaking inlet valve must replace when available. quoted cx for inlet valve, labor tax etc. cx declined qupte. w11172234 inlet valve"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42FMS01
Near Easton, MD 21601
Emmanuel R.
Job Details: 05/25/2022
"Cs water leaking from freezer, I found the water line to the icemaker sprung a leak, customer states he doesnt have an icemaker anymore so he asked me to shut the water off and leave it off. Collected for svc call 120.00 check.#1842"
We serviced a
MAYTAG WASHER
Model MVWB835DW
Near Waldorf, MD 20601
Robert A.
Job Details: 05/25/2022
"Cx complaint that the unit is not starting for certain cycles. I inspected the unit to confirm the complaint. I found an error code f6e3. I cleared the code and ran a service cycle. All components passed, however in normal mode the 'sanitize with oxi' setting did not work regularly. The control is not getting the info from the UI console. The unit will need a new UI console and control to resolve the issue. I'm ordering the part for the return visit.; saved tckt"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Washington, NC 27889
Ronnie B.
Job Details: 05/25/2022
"removed and replaced gearcase and slider, gearcase shaft is incorrect and is either wrong part in box or defective part. called techline to document and called parts to have them check part and expedite if possible .s/r 7733738783"
We serviced a
WHIRLPOOL OVEN
Model WOS51ES4ES02
Near Silver Spring, MD 20904
Alexander D.
Job Details: 05/25/2022
"cx complaint unit making loud humming noise. inspected unit and verified complaint. heard noise in normal bake cycle. ran cooling fan in test mode and heard noise again. ordering cooling fan, not in stock. call cx to schedule return visit once we have eta on part; ordrng 1 WPW10176670 (cooling fan)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Gordonsville, VA 22942
Eric F.
Job Details: 05/25/2022
"Confirmed cx complaint unit not heating. Found F7E1 error, confirmed continuity of heating circuit, replaced control, tested unit, unit working as designed."
We serviced a
WHIRLPOOL FREEZER
Model KRMF606ESS01
Near Clinton, MD 20735
Shane B.
Job Details: 05/25/2022
arrived and found unit temp is at 40/33. installed harness and restored power. unit began running. told cx to give it 48 hours to get to correct temps. cx will call if unit doesnt get to 38/0 in the next 48hr.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM00
Near Washington, DC 20005
Mitchell H.
Job Details: 05/25/2022
called cx on call box. cx said he actually is going to get new unit. movong on
We serviced a
UNKWN UNKNOWN
Model n/a
Near Norfolk, VA 23513
Carl A.
Job Details: 05/25/2022
picked up parts
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS01ILBS0
Near Washington, DC 20015
Ricardo S.
Job Details: 05/25/2022
replaced part.. unit tested and working
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDB00
Near New Cumberland, PA 17070
Bernard M.
Job Details: 05/25/2022
"Replaced both doors per previous tech, they now open and close properly and seal all the way around. Unit checks good"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ5
Near North Bethesda, MD 20852
Roberto I.
Job Details: 05/25/2022
"CX complaint cavity light and fan randomly stay on with the door closed.The unit didn't show to issue while I was there. Called tech line, spoke to Joel ( sr # 7733733523) and explained the issue. He advised of lower interlock malfunctioning. Replaced lower interlock using v/s part. Unit tested ok. Collected 267.93 with check # 1598.; ordrng 1 W11197766 (door interlock (RI van stock)), used 1 W11197766 (door interlock) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW00
Near Hampton, VA 23666
Jason T.
Job Details: 05/25/2022
"Cx complaint, iced up evaporator, no air flow, tested all circuits, verified vac voltages, found weak fan motor, open heater circuit, shorted thermistor. During load circuits test, foubd control not cycling ibto defrost, relay control circuit failure. Advised cx parts on order, scheduling return visit for Wed 06-01-22, cx agreed.; ordrng 1 WPW10316428 (Heater)"
We serviced a
KITCHENAID HOOD
Model KXD4636YSS0
Near Poolesville, MD 20837
Julian H.
Job Details: 05/25/2022
CX complaint about unit not staying upfound a problem with limit switches and up/down motor being week button that press switches is getting broken motor doesnt move smoothly anymore push bracket will keep breaking if i replace only that 2 COUNTS TIME CONSUMING CALL NEED TO TAKE WHOLE UNIT APARTCX WANTS TO THINK ABOUT IT PAID FOR SVC CALL ONLY; ordrng 1 W11187731 (motor) and 1 2COUNTS (TIME CONSUMING CALL)
We serviced a
IKEA MICROWAVE
Model IBMS1455DS00
Near Lancaster, PA 17603
Justin L.
Job Details: 05/25/2022
cx complaint unit not starting. was able to access unit and found that the button holder was brittle and not holding the button to the board not allowing it to start a cycle. quoted cx for repair and collected for everything but labor once in office will need to call and set return; ordrng 2 W11116990 (button holder)s and 1 W11086664 (button)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Washington, DC 20002
Samuel R.
Job Details: 05/25/2022
replaced ice maker.unit is now working properly.
We serviced a
WHIRLPOOL COOKTOP
Model WCE55US0HB01
Near Newport News, VA 23601
Jason T.
Job Details: 05/25/2022
"Cx complaint, RF surface element not aligned with the cooktop frame. Removed the cooktop glass and reset the surface element for proper alignment. Verified all cooktop functions for proper operation, working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Washington, DC 20003
Mitchell H.
Job Details: 05/25/2022
cx complaint unit is leaking out of front left corner of door. inspected unit and confirmed. cx had another company come out and replace motor and door gaskets. checked unit and found front left side of tub seperating and during washing it would leak out of tub. quoted cx and he just paid service call by check. moving on.
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HZ07
Near Brandywine, MD 20613
Shane B.
Job Details: 05/25/2022
"cx complaint is the unit not running for more than a second or 2. confirmed complaint. set unit for 30seconds. after 1-2 seconds it beeped like the cycle had completed. no error codes displayed. outlet is properly wired, supplying 121vac. tried running unit with turntable off, same issue. fan runs with no problems. no damage to control, harness or any part i can see. i put the unit back together and restored power. tested unit and it worked properly. tested unit a dozen times for different amounts of time, unit worked properly every time. connection on the board may have been loose. was going ot document with techline but after 20min on hold i gave up. unit is working as designed."
We serviced a
WHIRLPOOL DRYER
Model WHD862CHC1
Near Washington, DC 20024
Mitchell H.
Job Details: 05/25/2022
cx complaint unit has f9e2 error after a few mins of run time. confirmed complaint. unit is stacked so could not get behind unit to check heat pump assem. we will need 2nd tech on return. unit is marked as in warranty on entitlements so will bring back heat pump and not charging. rescheduled with office.; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Norfolk, VA 23502
Carl A.
Job Details: 05/25/2022
replaced door switch tested unit works as designed
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Columbia, PA 17512
Justin L.
Job Details: 05/25/2022
cx complaint unit will lock and unlock then go to done. was able to access unit and after verifying model and serial and proof of purchase entered into diag and found code f7e1. ran diagnostic cycle and unit filled and drained but when it went to agitate and spin unit hummed. found motor windings to both read 5.3 ohms at the motor. ordering capacitor and motor and setting return for friday 5/27/22; ordrng 1 W11395618 (capacitor) and 1 W11283592 (motor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Berwyn Heights, MD 20740
Samuel R.
Job Details: 05/25/2022
replaced part and tested unit and unit is now workign properly
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Hummelstown, PA 17036
Justin L.
Job Details: 05/25/2022
cx complaint unit banging around. was able to access unit and verify model and serial along with proof of purchase. cx stated unit was delivered and never leveled. found unit to not be level was able to level and calibrate unit. ran diagnostic and found no saved codes. ran cycle and unit now operates as designed no further work needed
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Williamsburg, VA 23188
Lucas R.
Job Details: 05/25/2022
"cx complaint spray arm bent, checked unit found spray arm bent causing arm to hit element while spinning.; ordrng 1 W11550888 (spray arm)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near York, PA 17408
Bernard M.
Job Details: 05/25/2022
"Cx complaint the RC section isn't cool. Inspected unit and found the temp in RC is above 40 deghrees. Ran test 3 and verified the damper opens and closes with fan motor running. Found the damper with ice buildm up inside. Inspected FC and found frost build up on evap cover. Removed items from FC and ran test 7 for defrost and heater didn't come on. FC will need to be defrosted. Ordering harness and will use sensor on return, once parts are in contact cx to reschedule; ordrng 1 W11566892 (harness w/ bi-metal)"
We serviced a
WHIRLPOOL FREEZER
Model WRT518SZFW00
Near Newport News, VA 23601
Jason T.
Job Details: 05/25/2022
"Cx complaint, both fridge and freezer doors not closing properly, found offset from the hinge support. Ibs washers from truck stock to shim-align the doors, used a heat gun to mold the gaskets to the casing, verified all unit functions for proper operation, working as designed.; ordrng 4 WP488881 (Washer)s and 1 WP489467 (Washer) and 2 WP487576 (Washer)s, used 4 WP488881 (Washer), 1 WP489467 (Washer), and 2 WP487576 (Washer) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Millersville, MD 21108
Eric W.
Job Details: 05/25/2022
cx complant of unit not cooling ngood in fridge n inspected unit found the ff evap frozen over cx is going to thaw out evap for 24 hours and turn unit back on cx paid in full
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Springfield, VA 22152
Demonte S.
Job Details: 05/25/2022
Installed the Freezer Door & Water Connection. Heated the Door with Heat Gun. Doors is Sealed. Tested the Dispenser. No Leaks. Unit is working as Designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Millersville, MD 21108
Eric W.
Job Details: 05/25/2022
installed new parts and tested unit no leaks
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Preston, MD 21655
Emmanuel R.
Job Details: 05/25/2022
"Cs unit is making a grinding noise, I found the braket that holds down the motor to have vibrated off so the motor was shaking everywhere. The motor and blower wheel did not get damaged so i secured the hold down bracket and assembled unit to test it. Unit is now working as designed. I advised customer If bracket comes off again to call us back out."
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Edgewater, MD 21037
Shane B.
Job Details: 05/25/2022
cx complaint is the unit freezing food in fridge section every couple of days. cx has the top shelf very low so food is away from the air vent. unit is set to recomended temps. my prob shows fridge temp is 28 degrees. air vent opens and closes properly and is set to recomended temp. prob shows -6 in freezer. entire unit is to cold. ordering control and freezer harness. marking thermistor for use on return just in case. set unit to 1 setting warmer in fridge section and adjusted air baffle. schedule when parts are available.; ordrng 1 W11546681 (harness) and 1 W11546690 (control box)
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Red Lion, PA 17356
Drew B.
Job Details: 05/25/2022
cx had called and thought they had cancelled it from finding same noise when filling hot water in the dishwasher which would result in the unit to be ruled out compared to the hot water within the house. i instructed that to cx and infromed if noise would get worse to call a plumber but no work on washer was perfromedtoday.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Frederick, MD 21702
Brian R.
Job Details: 05/25/2022
cx complaint is unit is making a vibrating noise when running. she also said her milk and things keep freezing on top shelf and she has to turn temps up. checked unit and when evap fan hits high speed the blade wobbles and hits shrout. tried to bend some to take some of the noise out. will order parts needed. as soon as parts are in office will schedule.; ordrng 1 67006424 (Shroud) and 1 WP67006337 (Fan Blade) and 1 W11334745 (Evaporator Motor) and 1 W11542754 (UI) and 1 WPW10196393 (Damper Control)
We serviced a
MAYTAG WASHER
Model MVWC6ESWW1
Near Falling Waters, WV 25419
Danny R.
Job Details: 05/25/2022
unit had a bad timer it over heated on contactes and made a burn smell this part is no longer avilable and cx doesnt want to fix either way called safty team sr7733716066
We serviced a
MAYTAG WASHER
Model WTW5105HW2
Near Hanover, PA 17331
Bernard M.
Job Details: 05/25/2022
"Cx complaint unit doesn't complete cycles. Entered diag mode and found error code F0E5 off balance. Ran test cycle and during spin, noticed unit wobbled back and fourth. The leveling legs weren't level. Inspected underneath and found back right leg not secured to base. Removed and re-inserted leg, leveled unit, recalibrated and rfan auto test. Unit stays level during high speed spin and completes cycle without further issues. Unit checks good."
We serviced a
WHIRLPOOL FREEZER
Model WRF736SDAM12
Near Newport News, VA 23601
Jason T.
Job Details: 05/25/2022
"Cx complaint, ice in the freezer, installed rail slides, no freezer led light, verified vac voltage. Installed module from truck stock, freezer led operating properly...tested all unit functions for proper operation, working as designed.; ordrng 1 W10695459 (Module), used 1 W10695459 (Module) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Front Royal, VA 22630
Ezra M.
Job Details: 05/25/2022
"installed control and console harness, control diag light flashing normally. console still unresponive. found scorch marks under console pcb. unit will need new console. will install other parts on return. called cust to inform.; ordrng 1 W10919546 (console)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Arnold, MD 21012
Eric W.
Job Details: 05/25/2022
cx complant of unit not working again inspected unitfound the console cover cominng up again andui is scrambled and not responsicve found vent is leaking stesm into door causing the propblem ordering parts; ordrng 1 W11460908 (console) and 1 W11505225 (ui) and 1 W11506012 (control) and 1 W11545290 (deflector) and 1 W11545539 (gaasket) and 1 W11416460 (vent)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Washington, NC 27889
Ronnie B.
Job Details: 05/25/2022
"completely dissasembled unit, transfered all components to new cabinet, re-assembled, installed bolt, tested, unit works as designed."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Havre de Grace, MD 21078
Neil H.
Job Details: 05/25/2022
REPLACED THE HEATING ELEMENT PER SP
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Greenville, NC 27834
Ronnie B.
Job Details: 05/25/2022
"cx complaint of unit not cooling. checked unit and rc is at 50 and fc is at 42. checked for leaks and none found. low side -10psi and high side at 100 psi amp draw .68. checked for leaks and could not find a leak. recovered refrigerant and pulled 30hg of vac. charged with 68 grams of r600 verified frost pattern, low side at 0 and amp draw is at 1.06. unit is working as designed. advised cx to call back if further issues arise."
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW2
Near Newport News, VA 23601
Jason T.
Job Details: 05/25/2022
"Cx complaint, during wash-spin cycles, excessive shaking during the cycle, found drive motor slipping during manual agitation test. Advised cx part is on order, scheduling return visit for Tuesday 05-31-22, cx agreed.; ordrng 1 W10832724 (Drive motor)"
We serviced a
WHIRLPOOL DRYER
Model MDG8000BWQ
Near Ellicott City, MD 21042
Robert L.
Job Details: 05/25/2022
"cx complaint not staying hot, and noise, found coils weak not relighting after 15 minutes, found blower packed, once cleared found blower rattling , found rear rollers noisy, cx had kit for rollers, ordering idler pulley and blower wheel, collected 387.50 visa cx paid in full , cx requested fri 6/3; ordrng 1 WP6-3700340 (bearing) and 1 33001790 (wheel,blower)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Henrico, VA 23231
Joseph D.
Job Details: 05/25/2022
"replaced control, harness heater and thermistor to enable proper defrost of unit."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Zuni, VA 23898
Zachery R.
Job Details: 05/25/2022
"replaced element, tested, no signs of any leaks. unit working as designed. left old part with cx"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Linthicum Heights, MD 21090
Kevin P.
Job Details: 05/25/2022
"cx complaint unit stopped mid cycle full of water with the lid locked, found cover for drain pump broken which in turn broke the wiring to the plug for drain pump. reconnected wiring temporarily with connectors and drained unit then cleared 9-1 long drain error. ordering harness and marking drain pump to be used on return visit; ordrng 1 W11335100 (lower harness)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Franklin, VA 23851
Zachery R.
Job Details: 05/25/2022
"cx complaint legs defecrtive, straightened cabinet so legs can properl seat to cabinet, installed legs, tested, unit working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Essex, MD 21221
Shane M.
Job Details: 05/24/2022
"istalled new hinges, added extension to arm of icemaker. unit working properly."
We serviced a
WHIRLPOOL WASHER
Model MVW7232HC0
Near Midlothian, VA 23113
John P.
Job Details: 05/24/2022
"Installed control only to find bad lid latch, replaced tested working as designed.; ordrng 1 W11394572 (Lid lock), used 1 W11394572 (Lid lock) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near Staunton, VA 24401
Kyle A.
Job Details: 05/24/2022
"Cx complaint of bad terminal block. Did confirm stripped nuts and screws. Reppaced terminal assembly and unit is now as designed.; ordrng 1 279320 (Term block), used 1 279320 (Term block) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Alexandria, VA 22306
Lloyd B.
Job Details: 05/24/2022
"Cx complained of a PO error. Inspected the unit and found there is ice buildup on the evap. There is a sealed system leak. Compressor, drier and evap needed. 3 job count. Service declined for now. JOb complete; ordrng 1 W11492867 (evap) and 1 WPW10143759 (drier) and 1 W10832994 (compressor)"
We serviced a
AMANA DRYER
Model NED4655EW
Near Prince George, VA 23875
Joseph D.
Job Details: 05/24/2022
had this unit added to me after i already left this store must return; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM01
Near Essex, MD 21221
Shane M.
Job Details: 05/24/2022
"cx complaint the unit isnt cooling. found no cool on evap, 120v to compressor. compressor hot to touch. unit needs sealed system work. unit covered for 5yrs. ordering compressor, evap, drier. 2 count needed. unit sitting in RV. advised to have unit completely pulled out of cabient before service. cx paid svc by card.; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (drier) and 1 W10920993 (evap)"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055FRZ00
Near Hanover, PA 17331
Marc M.
Job Details: 05/24/2022
installed compressor as well as star device and capacitor (included in compressor box) and uv dye filter drier (ncluded in compressor box). pulled unit into 30 inch vacuum and held. unit held vacuum with no leaks. charged unit with 134a and tested. unit developed full frost pattern on fc evap and is now cooling properly. instructed cx to wait 24 hours until unit has reached optimal temps.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Elkton, MD 21921
Emmanuel R.
Job Details: 05/24/2022
"Cs dishwasher fills with water and it has a mind of it own, confirmed complaint. F9e4 f8e4 f9e2 codes present. Unit wouldnt complete diag or do what i asked it to do, unresponsive at times. Replaced control and tested unit. Unit is now working properly. I noticed a little water entering the unit, if client calls back pre-id a inlet water valve."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Harrisburg, PA 17110
Fred G.
Job Details: 05/24/2022
was able to access unit and replace both left and right door hinges. left side trim was not needed due to the units trim was fine and intact. reassembled door and place it back on unit. tested the door and now unit checks good.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Newark, DE 19711
Emmanuel R.
Job Details: 05/24/2022
"Cs dryer is maiking a loud squealing noise, i found the belt tensioner idler pulley to have seized and not turning anymore also two roller wheels are making a grinding noise. Replaced idler and two roller wheels and tested unit, unit is now working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW00
Near Lancaster, PA 17601
Justin L.
Job Details: 05/24/2022
"cx complaint unit hasnt cooled since they first tried to use it. was able to access unit and verify model and serial and proof of purchase. found unit left unplugged in warehouse. plugged unit in and found lights, evap fan, condensor fan and compressor all running but even after 30 minutes unit hadnt developed any type of frost pattern and when touching evap lines were room temp. contacted sealed system tech MM and verifed diagnosis. ordering necessary parts for repair and will need a 3 call count. once in office will need to set return; ordrng 1 W10836706 (evaporator) and 1 W10843121 (filter drier) and 1 WPW10507886 (compressor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Milford, DE 19963
Frederick R.
Job Details: 05/24/2022
Replaced glass and all shelf parts. Unit not sits level and glass does not wobble. CX is satisfied. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Littlestown, PA 17340
Sal R.
Job Details: 05/24/2022
I was able to access and replace the icemaker. I then tested the unit and unit test good.
We serviced a
WHIRLPOOL OVEN
Model AER6303MFS2
Near Seaford, DE 19973
Jonathon C.
Job Details: 05/24/2022
"cx complaint, will not heat. replaced harness and terminal block per prior diag. tested unit, unit working as designed, job is complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Hanover, PA 17331
Sal R.
Job Details: 05/24/2022
CX complaint is that the unit will not complete a wash cycle . I found in diag that the unit had a F8E1 error code. I was able to clear the code and ran a manuel test cycle. I found that the cold side of the unit would not open. I am ordering 1 water inlet valve (W11038689). I have set a return date for 5/31/22; ordrng 1 W11038689 (water inlet valve 100 @ tribs)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near McLean, VA 22102
Jason A.
Job Details: 05/24/2022
CX complaint DW dispenser doesnt stay shut. Replaced dispenser & test for proper operation. Ran test wash. Dispenser opens in test. NO LEAKS > JJ
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Mechanicsburg, PA 17055
Sal R.
Job Details: 05/24/2022
"CX complaint is that the door will not lock. I foun d that the the bezel is cracked and witch causes the door lock to hang, witch caused the lock to crack. I am ordering 1 bezel (W11559688) and will use door lock on return visit. Once the parts are avalible, please have somoene fporm the office call to set a return visit; ordrng 1 W11559688 (bezel)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Glen Allen, VA 23060
Thomas B.
Job Details: 05/24/2022
Cx complaint unit is not working properly inspected unit removed and replaced the control and the suspension rods tested and inspected for proper use unit now functions normally
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW01
Near Aspers, PA 17304
Andrew S.
Job Details: 05/24/2022
Cx complaint is that the unit temps are fluctuating. Upon arrival I found that the unit is cooling at 16 degrees. I found that when attempting to adjust the control the unit is not responding all the time. I quoted the cx for the cost of the repairs. Cx paid for all but the labor. Please contact cx when the part is available to schedule a return visit. Cx will owe labor on retrun.; ordrng 1 W11382529 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Laurel, MD 20708
Robert L.
Job Details: 05/24/2022
"cx not cooling , found frost ball top right of evap , .6amp draw on compressor, sealed system leak , quoted 1200 , cx declined repair, collected 120 visa"
We serviced a
WHIRLPOOL WASHER
Model WDT750SAK0
Near Gettysburg, PA 17325
Andrew S.
Job Details: 05/24/2022
Per previous tech and SP W11540964 I was able to access and replace the heating element. I then tested the unit and found that it is fucntioning as intended without any leaks.
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Richmond, VA 23221
Jerod R.
Job Details: 05/24/2022
"tested unit found unti had comm. error found unti unresponsive ,controls not responding, customer to replace rather than repair"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Camp Hill, PA 17011
Sal R.
Job Details: 05/24/2022
CX complaint is that the unti is not making ioce. I found that the FC door harness is severed. I quoted CX for the cost of repair. I collected 120.00 for servic e charges. CX will call inot office if a repair is wanted.
We serviced a
WHIRLPOOL ICE MAKER
Model KUID308HPS01
Near Owings Mills, MD 21117
Keith H.
Job Details: 05/24/2022
cx complaint is unit is noisy inspected unit and found the noise coming recirculation pump ordering new; ordrng 1 W11542867 (recir pump)
We serviced a
WHIRLPOOL UNKNOWN
Model WRF989SDAE00
Near York, PA 17408
Marc M.
Job Details: 05/24/2022
installed compressor drier and rc evap and pulled unit into 30 inch vacuum. unit held vacuum with no leaks. charged unit with 134a and tested. unit now checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Staunton, VA 24401
Kyle A.
Job Details: 05/24/2022
Installed drain pan and unit is now as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Harrisburg, PA 17111
Fred G.
Job Details: 05/24/2022
cx complaint unit isnt filling the drum up and unit has is noisy while agitating. inspected unit and entered it into diag and found 0 error codes. ran a auto test and unit finished without issue. ran unit through a recalibration and unit finished without issue. started a towel cycle with heavy duty selected and deep water set a max level. unit filled to 10 in in the drum. cx said he did get that much water before. i think recalibrating unit helped him get the results he wanted. unit checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model JDPSS246LL0
Near McLean, VA 22102
Jason A.
Job Details: 05/24/2022
CX complaint DW dispenser doesnt stay shut. Replaced dispenser & test for proper operation. Ran test wash. Dispenser opens in test. NO LEAKS > JJ
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Gaithersburg, MD 20878
Ricardo S.
Job Details: 05/24/2022
"pecial project. Replaced heater, unit tested ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM0A
Near Martinsburg, WV
Danny R.
Job Details: 05/24/2022
installed parts chesdksok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Hampton, VA 23666
Lucas R.
Job Details: 05/24/2022
"arrived at church after hours, called cx and was advised that church had 2 units, the other is scheduled for june 1st, rescheduled for june 1st with other unit, needs am appt.; schdld next appmnt for 6/1 WED am"
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW
Near Hagerstown, MD 21740
Danny R.
Job Details: 05/24/2022
foind vavle assy is bad wasnt openin g the hole way was slow and making noise replaced chedksok unti ia rent cent unit under warrenty
We serviced a
N/A N/A
Model KDFE104HBL0
Near Akron, PA 17501
Justin L.
Job Details: 05/24/2022
"cx complaint unit stopped working. was able to access unit and after verifying model and serial attempted an express and a normal wash and unit wouldnt respond. entered diagnostic and found no saved codes. Ran unit through diagnostic cycle and unit filled, pumped, sprayed, drained and then heated. After diagnostic started an express wash with no issues. cx stated they had a power outage around the time the issues happened as of now unit operating as designed no further work needed"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Millsboro, DE 19966
Jonathon C.
Job Details: 05/24/2022
"replaced heater per special roject. tested unit, unit working as designed, job is complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Harrisburg, PA 17111
Fred G.
Job Details: 05/24/2022
"cx complaint unit is making noise while draining. inspected unit and entered it into diag and found error code f10e2. cleared code and ran a auto test and as soon as the unit started to wash it makes a grinding noise. pulled unit out and found units pump assy is making the noise. also noticed unit falls under the Technical Service Pointer #: W11540964. replaced heater element for the service pointer. ordering 1 (W11416362). please call cx once part is in to schedule apt.; ordrng 1 W11416362 (motor pump), used 1 W11537778 (element) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Alexandria, VA 22308
Lloyd B.
Job Details: 05/24/2022
"Cx complained the unit leaked. Inspected the unit and found after about 13 min, water comes sloshing out of the bottom right corner of the doorspoke with tech support and they suggest using a clear plastic door and that the spray arm may be cracked. please pre id spray arm and only charge if needed. sr7733723857; ordrng 1 w11091267 (clear door) and 1 W10837249 (spray arm)"
We serviced a
UNKWN UNKNOWN
Model n/a
Near Crofton, MD 21114
Carl A.
Job Details: 05/24/2022
"Jiffy Lube82 W Mercury Blvd, Hampton, VA 23669oil change"
We serviced a
WHIRLPOOL FREEZER
Model WZC5116LW0
Near Carlisle, PA 17015
Marc M.
Job Details: 05/24/2022
installed compressor and drier and pulled unit into 30 inch vacuum and held. unit held vacuum with no leaks. charged with r600a and tested. unit now checks good.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JW1
Near Hampton, VA 23661
Carl A.
Job Details: 05/24/2022
"cx complaint of crack in cook top,checked unit to find crack in cooktoip came from a thermal event causeing cooktop to crack and spread ,repalced cook top tested unit works as desoigned"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Alexandria, VA 22309
Lloyd B.
Job Details: 05/24/2022
Cx complained the unit gasket was coming off. Installed new gasket and applied heat around cabinet for a good seal. Job complete
We serviced a
JENN-AIR RANGE
Model JES1750FS1
Near Goochland, VA 23063
Jerod R.
Job Details: 05/24/2022
part was dented reordered; ordrng 1 W10919303 (panl-cntrl)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Herndon, VA 20170
Christian C.
Job Details: 05/24/2022
Went to install fascia and found right corner damaged. Installed control. Tested unit in service mode no issues. Ran DLMS calibration. Tested in quick cycle no issues. Reordering fascia.; ordrng 1 W11478526 (fascia)
We serviced a
WHIRLPOOL FREEZER
Model WRT318FZDM06
Near Denver, PA 17517
Justin L.
Job Details: 05/24/2022
was able to access unit and replace gasket. heated to fit and unit now checks good no further work needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Dagsboro, DE 19939
Jonathon C.
Job Details: 05/24/2022
"cx complaint, unit making weird noise when running the water. tested, inspected, verified complaint. traced sound to the filter housing. removed filter, noise stopped, reinstalled filter, noise persists. replaced filter with one provided by cx. unit working as designed. job is complete. reccomended cx use Everydrop filters going forward. cx provided closing papers for POP"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRP22FSSS01
Near Lemoyne, PA 17043
Sal R.
Job Details: 05/24/2022
"Per the previouse tech, i was able to access and replace the icemaker and the emitter boards. Unit test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS
Near Ocean View, DE 19970
Frederick R.
Job Details: 05/24/2022
"CX complaint is IM not working in fridge. Inspected/tested and verified CX complaint. During inspection I found that the heater wire had severed. Used fill tube wire from pre-id and repaired broken wire at connector. Also replaced IM from pre-id. Test 66 showed heater on and rean test 98, valve activated. Test 120 harvested IM and it is working properly. Exited test mode and IM filled with water. Unit is working properly. Job is complete"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Richmond, VA 23233
Jerod R.
Job Details: 05/24/2022
replaced heater and tested unit is now fully functional
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Virginia Beach, VA 23464
Carl A.
Job Details: 05/24/2022
"cx complaint of unit not washing,checked unit to find the following error code F7E5 found that the actuator had failed replaced actuator tested and calibrated unit works as designed"
We serviced a
WHIRLPOOL WASHER
Model WFW96HEAW0
Near Fairfax, VA 22031
Carl R.
Job Details: 05/24/2022
Cx cancelled service.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SHW0
Near York, PA 17403
Bernard M.
Job Details: 05/24/2022
"Cx complaint unit won't start. When arrived I was unable to enter diag, all LEDs would light but not be able to select or view error codes or start test cycle. Also found water in tub. Accessed the junction box and found the ground wires not connected inside. Shut off power, reconnected wire and secured in junction, restored power and the unit was able to drain water and run normal cycle. Unit now runs as intended. Cx paid 165 for service/labor"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Gaithersburg, MD 20877
Ricardo S.
Job Details: 05/24/2022
the client complains that everything is expensive.. NO SERVICES
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Elkridge, MD 21075
Neil H.
Job Details: 05/24/2022
replaced the right door unit checked good.