Service History 195 - VIA Appliance

We serviced a

JENNAIR FREEZER

Model JS48PPDUDE01

Near Vienna, VA 22182

Jason A.

Job Details: 11/30/2022

CX complaint FRIDGE LED lights are out or dim. Replaced all 12 LEDs W11632139 per TSP #: W11606409 Rev E / / / S84638. Test all leds are working. Noise upper RC door area. Found 4 5/16 screws are loose. Tighten screws & noise went away > JJ

We serviced a

WHIRLPOOL DBL WALL OVEN

Model WOC95EC0AS00

Near Derwood, MD 20855

Julian H.

Job Details: 11/30/2022

CX complaint about unit giving error F1E5 inverter error on mw no errors stored everytime I try to use mw it wont cycle confirmed connections on 4903 relay cn701 cn702 cn703 all looked good Ts states to replaced all 3 components on some point it could be generated by any of them DIFFICULT SETUP MUST BE SET AS 2 COUNTS TIME CONSUMING REPAIR CHARGE CX FOR IT SCHEDULE WITH OFFICE FOR 12/8 CX PIF; ordrng 1 W11346197 (magnetron)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Petersburg, VA 23803

Chris B.

Job Details: 11/30/2022

cx comp unit will not make ice insp unit conf cx comp found fc at 0 degress when hit test button on im im does not move replaced im tested im did fill with water unit now working as desighned

We serviced a

WHIRLPOOL REFRIGERATOR

Model GZ25FSRXYY2

Near Richmond, VA 23236

Joseph D.

Job Details: 11/30/2022

"cx complaint unit not cooling properly, found condensor clogged, cleaned condensor. compressor pulling 1.2 amps, seems ok but frosting back to compressor, instructed cx to leave as is and if it gets worse, it looks like it will need compressor and evap."

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Richmond, VA 23294

Jerod R.

Job Details: 11/30/2022

"replaced ordered parts , unable to test as unit was not connected to power"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW04

Near Williamsburg, VA 23188

Lucas R.

Job Details: 11/30/2022

cx complaint unit humming fc temp 5* checked unit found humming noise from refrigerant lines on compressor adjusted lines tightened rubber feet to chassis tested unit working as designed

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS20XVMS00

Near Oakton, VA 22124

Richard B.

Job Details: 11/30/2022

"CX complant. Water dispensing slowly. Prior diagnosis found unit needs filter head and filter bracket. Installed and tested unit , Working as designed. Job completed, RB"

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Ranson, WV 25438

Ricky E.

Job Details: 11/30/2022

9-1 the unit had a broken connection at the drain pump. fixed the connection and now the pump is running.. the drain line is leaking.. need parts...; ordrng 1 W11244231 (hose)

We serviced a

WHIRLPOOL RANGE

Model MET8800FZ01

Near Norfolk, VA 23513

Anthony D.

Job Details: 11/30/2022

cx complaint of f2e1 checked unit to find membrane on control melted from thermal event on cooktop quoted cx $120 service call $110 labor $240.06 part $15 shipping $14.40 tax totaling $499.46 cx agreed and paid $389.46 cx will owe $110 for labor on return visit; ordrng 1 W10903065 (assembly membrane)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM09

Near Montpelier, VA 23192

Eric F.

Job Details: 11/30/2022

"Confirmed cx complaint unit leaking from freezer compartment. Found inline fill tube to ice maker not seated in ice maker tray. Properly seated fill tube, tested unit, unit working as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Fayetteville, PA 17222

Bernard M.

Job Details: 11/30/2022

"Replaced tub ring per previous tech, inspected all hoses from softener and found to be good. Ran test cycle and unit completed cycle without leaks. Unit checks good"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Fayetteville, PA 17222

Bernard M.

Job Details: 11/30/2022

"Replaced tub ring per previous tech, inspected all hoses from softener and found to be good. Ran test cycle and unit completed cycle without leaks. Unit checks good"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN506ESS01

Near Crownsville, MD 21032

Alexander D.

Job Details: 11/30/2022

"arrived to replace LH hinge parts and leds. found wrong screw ordered, pic saved. and clunking noise is from washer rubbing on plastic bushing in extension arm asm. screw needed comes with extension arm kit. replaced all leds and tested, all working at full brightness now. ordering extension arm kit. call cx to schedule return visit once we have eta on part; ordrng 1 WPW10121046 (extension arm kit.)"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL02

Near Purcellville, VA 20132

Ken M.

Job Details: 11/30/2022

"Ice door replaced. Per SP W11539038, customer to monitor to see if issue is resolved. If issue persists, order W11533211."

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Montpelier, VA 23192

Eric F.

Job Details: 11/30/2022

Confirmed cx complaint unit making grinding noise after running for a few minutes. Found blower wheel making contact with housing after unit gets up to running temp. Ordering wheel and motor.; ordrng 1 WP697772 (blower wheel) and 1 W11364931 (motor)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Bel Air, MD 21015

Neil H.

Job Details: 11/30/2022

replaced the mag diode transformer filter board tested unit checked good heating good.

We serviced a

WHIRLPOOL COOKTOP

Model WCG77US0HS00

Near Upper Marlboro, MD 20774

Shane B.

Job Details: 11/30/2022

"cx complaint is the discoloration of the burners and the coating on the knobs peeling off. unit is within 30days of purchase. cx has only used unit a couple times. unit is also missing 1 of the mounting backets under the unit. i found knobs are peeling. burners heads all have small spots of dicoloration that are peeling. only 1 mounting bracket under unit. ordering burner heads, knobs, mounting bracket and screw. schedule when all parts are available.; ordrng 3 WP8286814 (burnr-head)s and 1 WP8286813 (burnr-head) and 1 WP8286815 (burnr-head) and 5 W11366438 (knob)s and 1 WP3801F93551 (backet) and 1 WP7101P06260 (bracket screw)"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW1

Near Midlothian, VA 23113

Joseph D.

Job Details: 11/30/2022

"cx complaint lofl errors, confirmed complaint, replaced with customer supplied inlet valve and errors perists, sensor checks good but can be malfunctioning, control not sending power to inlet valve. request two tech to remove dryer from top of unit; ordrng 1 W11322903 (cntrl) and 1 W11316246 (switch-wl)"

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Vienna, VA 22181

Jason A.

Job Details: 11/30/2022

CX complaint DW rinse aid level doesnt change. Not cleaning well. Replaced dispenser & test wash. Dispenser opens / good drain / heats. Adivsed CX use Heavy cycle heat dry & hi temp wash along with affresh or distilled vinegar wash > JJ

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHV00

Near Mechanicsburg, PA 17050

Drew B.

Job Details: 11/30/2022

when arrived found die from condensor and cut and removed direr and compressor nd drier and condensor pulled good vaccum and filled to 4.5oz 134a and unit started cooling reading 4 on low and 155 on high being dual cool in range

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Martinsburg, WV 25401

Ricky E.

Job Details: 11/30/2022

unit is leaking fromt he icemaker.. will need the icemaker...; ordrng 1 w11546935 (icemaker)

We serviced a

WHIRLPOOL COOKTOP

Model KCGD500GSS00

Near Potomac, MD 20854

Roberto I.

Job Details: 11/30/2022

"Cx complaint fan switch out of alignment.Confirmed crooked fan switch. Removed top, noticied of bent internel switch bracket because of a missing screw from the side. Realigned bracket and installed a screw using v/s part. Reassembled unit, the switch is now aligned with the valves.; ordrng 1 WP90767 (screw (RI van stock)), used 1 WP90767 (screw) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Baltimore, MD 21209

Andrew H.

Job Details: 11/30/2022

"Replaced all parts and tested unit, unit is now working properly."

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC0

Near Ashburn, VA 20148

Daniel J.

Job Details: 11/30/2022

customer purchased unit on 11/10 had a sevice call through homedepot tech from there deemed it needed to be replaced checked outlet and connectins at control 120 vac from wallplate into rfi filter only geting 8.4 volts out of filter ordering filter and control inscase inbale to test control functions with out the 120 from filter customer wants unit replaced also due to time from work and having no unit to washa clothing while waiting on repairs to be made; ordrng 1 W11316771 (rfi filter 1) and 1 W11583890 (control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Hughesville, MD 20637

Robert A.

Job Details: 11/30/2022

Cx complaint that the water dispenser has very low pressure. I inspected the unit to confirm the complaint. The cx just replaced the filter and the water pressure is still low. I pulled out the unit and found the water line kinked. I repositioned the water line to avoid the kink and tested the unit for the cx. The unit is working as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS01

Near Cockeysville, MD 21030

Keith H.

Job Details: 11/30/2022

cx complaint is unit cooled for a few days and no warm. inspected unit compressor pulling .2amps no forst on evap. unit has leak needs ss tech 3 count; ordrng 1 W10779331 (compressor) and 1 WP2188822 (evaporator) and 1 WPW10143759 (dryer)

We serviced a

AMANA WASHER

Model NTW4516FW

Near North East, MD 21901

Neil H.

Job Details: 11/30/2022

replaced the lid latch recalb. washer unit checked good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Forest Hill, MD 21050

Neil H.

Job Details: 11/30/2022

replaced the harness unit checked good

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Fayetteville, PA 17222

Bernard M.

Job Details: 11/30/2022

"Replaced tub ring per previous tech, inspected all hoses from softener and found to be good. Ran test cycle and unit completed cycle without leaks. Unit checks good"

We serviced a

MAYTAG WASHER

Model MVW6230HC2

Near Dunkirk, MD 20754

Shane B.

Job Details: 11/30/2022

installed orderd part. ran calibration and service cycle. unit is working as designed

We serviced a

KITCHENAID O.T.R MICROWAVE

Model KMLS311HSS1

Near Fairfax, VA 22030

Demonte S.

Job Details: 11/30/2022

Arrived at the cx house. Took the unit out of Demo Mode. Tested the unit. All Lights & Fan Motor are working. Unit is Heating. Unit is working as Designed. Please see Sd Pictures if any questions.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Odenton, MD 21113

Israel R.

Job Details: 11/30/2022

"Installed new icemaker and facia. Unit is back to normal operations. Ran test 56 and no motor action at all the heater comes on but the icemaker is not rotatiing. I am getting power to the heater and motor is not rotatiiong. BAd ice maker. Rerodering ice maker,. Returning tech please sent the icemaker back to the office for return for credit. Ice maker special order part.; ordrng 1 W11579560 (Icemaker) and 1 looklook (look)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Newark, DE 19711

Frederick R.

Job Details: 11/30/2022

CX complaint is WM does not drain. Inspected/tested then replaced harness and drain pump per prior diangosis. Retested after reapir and the WM is now working properly. Job is complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Springfield, VA 22152

Carl R.

Job Details: 11/30/2022

"Cx complaint is, Not Cooling - Both Sections - Side by Side Refrigerator.heard relay start to compressor click and fan running. Opened doors to refrigerator and no cold air. Pulled unit from wall and removed cover to compressor. Checked compressor values. Front and top pins 7 ohms, back and top ohms 6.8ohms, bottom pins 13 ohms. Compressor checks out good. Needs start rela and capacitor ,Ordering start relayW11547180 capacitor. WPW10662129; ordrng 1 WPW10662129 (Capacitor) and 1 W11547180 (Start relay)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Cheverly, MD 20785

Shawn D.

Job Details: 11/30/2022

was on the way to job got phone call from office saying cx does not need service unit is getting replaced

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near York, PA 17404

Sal R.

Job Details: 11/30/2022

I was able to access and replace the control board. I then ran a auto test and a calibration. I found the unit to be opperating as designed. UNit test good.; ordrng 1 LOOk (LOOK)

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Boyds, MD 20841

Julian H.

Job Details: 11/30/2022

replace housing & working

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Upper Marlboro, MD 20774

Shane B.

Job Details: 11/30/2022

"cx complaint is the unit leaving clothes soaking wet, not draining. checked for codes and found F8E1 long fill. cleared code, ran service cycle. both valves have good flow. i found a lot of noise coming form under unit. found belt is slipping on pulley. belt is very dryed out and cracked. ordering drive pulley and belt.; ordrng 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC700HPS04

Near Richmond, VA 23229

Jerod R.

Job Details: 11/30/2022

tested unit found auger drive and trim broke added pic ordered needed part; ordrng 1 W10837274 (plate) and 1 WPW10347093 (ice container)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Aspers, PA 17304

Bernard M.

Job Details: 11/30/2022

"Replaced all parts per previous tech, ran test cycle and unit completed cycle without any further issues. Unit checks good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Chantilly, VA 20152

Ezra M.

Job Details: 11/30/2022

"no ice. still showing error e2, optic sensor light not on. reset unit, optics working, ice maker cycled and filled."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Springfield, VA 22152

Carl R.

Job Details: 11/30/2022

"Cx complaint is, Not Starting or Operating - Dishwasher. Power was off to unit when I arrived. Removed door to dishwasher and installed parts from the previous technician recommendations. Removed original control, ui, and fan motor. Installed parts and tested unit. Unit is working properly."

We serviced a

WHIRLPOOL ICE MAKER

Model KUIC18NNZS0

Near Hamilton, VA 20158

Ken M.

Job Details: 11/30/2022

"Valve replaced and tested, no leaks. Started a normal run and the unit just kept filling, could not tell that the reservoir was full. Ordering fill sensor and harness.; ordrng 1 WPW10485962 (sensor) and 1 WPW10485955 (harns-pump)"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW1

Near Midlothian, VA 23113

Joseph D.

Job Details: 11/30/2022

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Stafford, VA 22554

Tanner B.

Job Details: 11/30/2022

"installed new auger/ yoke, tested unit . job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Charles Town, WV 25414

Ricky E.

Job Details: 11/30/2022

"customer stated that the unit would fill and do nothing else.. verified issue replaced the control, unit cks ok.."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Fairfax Station, VA 22039

Robert W.

Job Details: 11/30/2022

Cx Complaint is the unit is making noise. Inspected unit and found the valve making a strange noise water flow is good just valve making noise. Also found the right door gasket magnet is coming out of gasket. Ordering Valve and door gasket; ordrng 1 W10917313 (Door gasket) and 1 W11535162 (Valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Herndon, VA 20171

Richard B.

Job Details: 11/30/2022

"CX complant , water flows slow. Prior diagnosis found units water pressure needed testing. Tested water pressure and getting 75PSI . Installed second valve in a row/ First valve was defective and tested unit. Water flowing great now. Job completed, RB"

We serviced a

KITCHENAID RANGE

Model KSEG700EBS1

Near Milton, DE 19968

Michael E.

Job Details: 11/30/2022

Replaced convect assembly as per previous diagnosis. Tested unit and it is now working properly. Job is complete

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Chambersburg, PA 17201

Bernard M.

Job Details: 11/30/2022

"Cx complaint the unit spins off balance. Entered diag and found no error codes. Ran test cycle and found no issues. Contacted TL and spoke with Butch,reported all parts that were replaced, ran manuel high speed spin without items in basket and unit ran as designed. Unit is balanced. TL stated cx needs to cut back on load size and re-distribute clothes if they're pushed to one side of basket. TL says unit is running as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Washington, DC 20008

Samuel R.

Job Details: 11/30/2022

replaced part and tested unit now working properly

We serviced a

JENNAIR HOOD

Model JXW9048HP4

Near Bethesda, MD 20817

Roberto I.

Job Details: 11/30/2022

"CX complaint noisy fan.Ran the fan, confirmed noise coming left blower wheel. Ordering blower fan W11499036. **2 TECH**, the part to be replaced is too high, big and heavy for one single person.; ordrng 1 W11499036 (blower fan) and 1 2nd tech"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089BEM01

Near Charlottesville, VA 22901

Kyle A.

Job Details: 11/30/2022

Install gasket and unit is now as designed.

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Virginia Beach, VA 23451

Austin D.

Job Details: 11/30/2022

came out to resolve the issue with the unit. disassembled the unit as needed. repalced the ehater and testted the unit. found no leaks present. unit is running as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Lancaster, PA 17603

Justin L.

Job Details: 11/30/2022

cx complaint unit not cleaning dishes. was able to access unit and found F4E3 motor not running. Found motor getting voltage but not spraying. Was able to replace part with pre-id and test unit now operates as designed no further work needed

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Front Royal, VA 22630

Ezra M.

Job Details: 11/30/2022

"not drying. found blower wheel not attached to motor. reinstalled blower wheel, verified secure, tested, working properly"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Norfolk, VA 23517

Anthony D.

Job Details: 11/30/2022

cx complaint unit not cooling properly checked unit to find evap thermistor reading 42kohms not covered in ice indicating bad thermistor ordering thermistor to complete repair; ordrng 1 w10316760 (thermistor)

We serviced a

WHIRLPOOL OVEN

Model WFG505M0BS3

Near Virginia Beach, VA 23455

Austin D.

Job Details: 11/30/2022

"cx compplaint the unit is not clising all the way. found that the adhesive is falling off of the outer door making it dangerous with a sharp piece of metal able to cut people. also the door was not aligning due to the defect in the outer panel. therefore, i replaced the panel and tested operation. unit is running as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Fairfax, VA 22031

Richard B.

Job Details: 11/30/2022

"CX complant. Fridge made noise then stopped cooling. Inspected unit and found thermister tests are all the same for fresh food . Found condenser vent clogged with dust and too close to wall. Moved unit out, Cleaned vent , Changed main control kit and set temps to recomended Job completed, RB"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Crownsville, MD 21032

Emmanuel R.

Job Details: 11/30/2022

"Upon arrival to replaced the sump,drain,and vent I found the sump assembly damaged. (See pics)Need to reorder sump assy, I said sorry to the customer but she was nice about.; ordrng 1 w11416362 (sump/motor)"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW04

Near Chesapeake, VA 23323

Zachery R.

Job Details: 11/30/2022

"replaced control, both thermistors, evap fan, fluffed gasket again until return visit. oredering gasket and thermistor cover to complete repair. advised cx they will be contacted for return visit.; ordrng 1 W11501317 (gasket) and 1 W10608692 (cover)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ01

Near New Castle, DE 19720

Andrew W.

Job Details: 11/30/2022

"Cx complaint is unit not cooling. inspected and could not verify complaint. unit has multiple signs of damage to the cabinet, doors, and the cover for the compressor. inside the unit is dirty and moldy. unit has been plugged in for less than a day and unit has a frozen ice pop inside the freezer. temp in the rc is 36 and temp in the freezer is 6 with both compartments empty and the door open. when checking temp of fc foud active roach infestation. cx stated they did not wish to repair this unit due to the neglect by the renter of the unit. unit is not repairable. job complete"

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS08

Near Burke, VA 22015

Robert W.

Job Details: 11/30/2022

"Replaced Control, harneee and thermistor unit is working properly."

We serviced a

WHIRLPOOL COOKTOP

Model 89891

Near Newport News, VA 23608

Justin W.

Job Details: 11/30/2022

cx complaint unit is smoking during use. checked unit to find smoke is coming from unit having build up near elements from being used. advised cx to clean unit. called safety spoke to Donna retaped exhaust to downdraft using aluminum tape

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC700HPS04

Near Richmond, VA 23229

Jerod R.

Job Details: 11/30/2022

tested unit found auger drive and trim broke added pic ordered needed part; ordrng 1 W10837274 (plate) and 1 WPW10347093 (ice container)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Lancaster, PA 17603

Justin L.

Job Details: 11/30/2022

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM06

Near Ellicott City, MD 21042

Robert L.

Job Details: 11/30/2022

"cx complaint both doors dented, corfirmed damage to b0oth doors, cx closed 3/2022 and fridge arrived 5/2022, cx reported to builder immediatly but just now got sent in, gave cx quote, contacted Jeff at TOLL , he said he will get Migel(warranty guy) to call whirlpool and get authorizations, will need 2 techs for Fc door; ordrng 1 LW10904379 (dor-fip FC) and 1 LW10912075 (dor-fip RC) and 1 WP4373559 (fitting) and 1 look (look)"

We serviced a

WHIRLPOOL DRYER

Model KRFF507ESS01

Near Ashburn, VA 20148

Daniel J.

Job Details: 11/30/2022

fridge temps different in differenet sections removed drawer found evap froze over remooved ice build up and cleared drain installed new fan motor with harness

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Quinton, VA 23141

Lucas R.

Job Details: 11/30/2022

cx complaint unit leaking checked unit found leak from sump ordered sump 33 in stock; ordrng 1 W11025157 (pump&motor)

We serviced a

WHIRLPOOL O.T.R MICROWAVE

Model WMH53521HZ06

Near Chesapeake, VA 23321

Zachery R.

Job Details: 11/30/2022

"replaced control, lamp holder, and lamp, tested, unit working as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Dover, PA 17315

Sal R.

Job Details: 11/30/2022

"Per the previouse tech, I was able to access and replace all parts. I found that unit comoleted 2 auto test and a calibration with out issues. UNit test good."

We serviced a

KITCHENAID ICE MAKER

Model KUID508HPS01

Near Rehoboth Beach, DE 19971

Michael E.

Job Details: 11/30/2022

Upon arrival i found that the ice maker had been making ice very well. I scooped out ice to test and water is flowing as it should. Unit is working properly. Job is complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Arlington, VA 22204

David J.

Job Details: 11/30/2022

CX complaint came home from work one day and unit was making a loud buzzing noise. Woke up the next morning and found everything in freezer. Had gone soft. Arrive today to unit being unplugged plug unit up to wall start device kicked on and compressor was making a loud metallic sound. It would last for about 20 seconds and then would kick off after another minute. It would start again do the same noise and then kick off. Called a H and explain to him the situation and let him hear the noise was told the compressor is locked up or a bad start device. I was told to order compressor kit for a sealed system repair. Ordered all parts in scheduled for return visit or repair when we come back.; ordrng 1 WPW10507886 (Compressor kit) and 1 W10843121 (Drier) and 1 876764 (Coupler) and 1 Sstech (Ss tech)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDM04

Near Richmond, VA 23223

Jerod R.

Job Details: 11/30/2022

"new ice make did not have proper harness , looking up harness and ordered correct; ordrng 1 W10715709 (icemaker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Bel Air, MD 21014

Neil H.

Job Details: 11/30/2022

7734821303called tech line again explained the ice maker cycles fills when i'm here but when it's naturally on it's not working explained to tech line again after trips over and over doing everything asked of me still not working cx getting upset of whirlpool having me keep calling to say try this and that and i do it still not working but the rc one is i told them i believe it's a short somewhere but told that short must be found but i'm saying that after me taping the fc door switch down i'm should work; ordrng 1 W11396033 (Whirlpool Refrigerator Switch)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Quinton, VA 23141

Lucas R.

Job Details: 11/30/2022

cx complaint unit leaking checked unit found leak from sump ordered sump 33 in stock; ordrng 1 W11025157 (pump&motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Ashburn, VA 20148

Daniel J.

Job Details: 11/30/2022

installed right side door leveled doors and installed name badge

We serviced a

JENNAIR REFRIGERATOR

Model JS42SEDUDW14

Near Vienna, VA 22180

Jason A.

Job Details: 11/30/2022

CX complaint FRIDGE cooled for a few days after evap was replaced. Evap leak. See SDpics. Replaced evap & check for leaks. Run vac & filled with 7.50 OZ R134. Compressor runs & creates frost pattern but weak & only partial HI low side pressures 19psi & hi side 90psi. Need to return with compressor + 2Count2Tech sealed syst > JJ; ordrng 1 LOOK (LOOK) and 1 2Count2Tech (2Count2Tech) and 1 W10841139 (compressor) and 1 WPW10143759 (dryer UV)

We serviced a

WHIRLPOOL WASHER

Model WFW9620HW0

Near Springfield, VA 22153

Carl R.

Job Details: 11/30/2022

"Cx complaint is, SAFE Washer continues to run PAD COVERS TRIP/DIAGNOSIS. Found over sudsing fault code f0e2. Ran unit in cold water, found hotbwater is being dispensed. Turned the water valves off and switched both lines. Turned water valves back on and cold water is dispensing when set to cold and hot water is dispensing when hot is needed. Called safely to document findings. S code S33118 W11401418."

We serviced a

MAYTAG WASHER

Model MHW8630HW4

Near Brambleton, VA 20148

Daniel J.

Job Details: 11/30/2022

installed motor pump and dispenser tested verified detergant entering tub and follwing through pump

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Charles Town, WV 25414

Ricky E.

Job Details: 11/30/2022

customer stated that the unit wasnt cooling. verified issue and fnd a faulty compressor and possable evap leak... need part... unit under 5 year sealed system warranty..; ordrng 1 WPW10507886 (compressor) and 1 W10843121 (filter dryer) and 1 WPW10487115 (condenser) and 1 W10836706 (evaporator) and 3 3callcount (3 call count)s

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Midlothian, VA 23112

John P.

Job Details: 11/30/2022

CX complaint unit noisy checked unit found drain hose tapping back of unit advised all other noises were normal explain CX cycle selection tested unit working as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Fairfax, VA 22032

Carl R.

Job Details: 11/30/2022

"Cx complaint is, Not Starting or Operating - Dishwasher. Found that the adjuster on both side's of the rack. Cx had to make the dishwasher rack work with tie straps. Removed the original adjusters and installed new adjuster kit. Unit working properly."

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN608EPA01

Near Midlothian, VA 23113

Joseph D.

Job Details: 11/30/2022

replaced 12 failed led moduled. unit now illuminating properly

We serviced a

WHIRLPOOL RANGE

Model JGD8345ADW

Near Thurmont, MD 21788

Brian R.

Job Details: 11/30/2022

"cx complaint is flames really high and black soot under pots and pans. said after Rick was here her husband replaced the parts and had someone out to look and said the Orifices were not changed and the reg gas ones are in place. she also said left side wont work just clicks. she said she asked for Ricky to come back as he new this unit and them and whats going on and all. tested and checked unit. unit will need new Orifices replaced and adjusted for proper flame.left side clicks and turns fan on spark comes out to soon as rail looks cracked. will bring back other parts but dont think there needed as they were replaced. will order parts needed and office will schedule. cx wanted to pay in full.; ordrng 1 74006049 (Kit, Lp Orifice 39.05) and 1 WP74006070 (Whirlpool E-burner, Grill 217.03) and 1 W11233071 (Knob, Valve (wht) 40.63)"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW04

Near Chesapeake, VA 23323

Zachery R.

Job Details: 11/30/2022

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKB0

Near Arnold, MD 21012

Israel R.

Job Details: 11/30/2022

Installed new heater per service notice. heating element - sp w11540964 - special project s17304. Installed new heater and tested. Unit is back to normal operations.

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Richmond, VA 23237

Chris B.

Job Details: 11/30/2022

replaced ordered parts tested unit lid latch faulty ordering lid latch W11307244; ordrng 1 W11307244 (latch)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM06

Near Ashburn, VA 20148

Daniel J.

Job Details: 11/30/2022

replaced right side door due to dent installed name badge and new nameplate

We serviced a

JENN-AIR OVEN

Model JJW3830IL00

Near Smithfield, VA 23430

Justin W.

Job Details: 11/30/2022

cx complaint f2e1 error code. confirmed complaint. ordering ui to complete repair.; ordrng 1 W11449114 (ui ss)

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Ellicott City, MD 21043

Robert L.

Job Details: 11/30/2022

"cx complaint ofb error, found f6e2,f6e3,f2e1, those may be related to prior repair, cleared all errors, ran diagnostics, cx was washing rugs and a blanket when errors occured, most likely off balance condition, suspension tight and not bouncing, explained weight balancing and cycle selections, recalibrated and cx to run clean cycle once a month, tested all ops ok"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Baltimore, MD 21216

Eric W.

Job Details: 11/30/2022

installed new heater and checked for leaks no leaks heating element - sp w11540964 - special project s17304

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Chesapeake, VA 23323

Zachery R.

Job Details: 11/30/2022

"cx complaint no cool, checked unit, unit at room temp, checked compressor, ran test 4, compressor reading 18 amps. spoke with AR, was advised to order ss components, ordering ss parts to complete repair.; ordrng 1 W11506635 (coupler) and 1 W11506621 (lockring) and 1 W11504415 (coupler) and 1 W11504431 (coupler) and 1 W11574734 (compressor) and 1 W11504447 (coupler) and 1 W11504445 (coupler) and 1 W11109499 (drier-tube) and 1 W11598434 (evap) and 1 W11506620 (lockring) and 1 W11504450 (lockring) and 1 W11411956 (condenser) and 1 W11504445 (coupler) and 1 W11504431 (coupler) and 1 W11224256 (control)"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Virginia Beach, VA 23451

Austin D.

Job Details: 11/30/2022

came out to resolve the issue with the washer. disassembled the unit as needed. repalced all parts and put the unit back together. tested operation. unit is running as designed.

We serviced a

JENN-AIR DISHWASHER

Model JDTSS245GX0

Near Alexandria, VA 22314

Lloyd B.

Job Details: 11/30/2022

Cx complained the unit did not clean well. Installed new sump and tested in diagnostics and the unit performed and passed each test. No leaks. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Springfield, VA 22152

Carl R.

Job Details: 11/30/2022

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Hopewell, VA 23860

John P.

Job Details: 11/30/2022

"Installed compressor vacuum charged tested working as designed; ordrng 2 4387444 (Evap kit JPV/S)s, used 2 4387444 (Repair kit JPV/S) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Arlington, VA 22204

David J.

Job Details: 11/30/2022

CX cancel that door husband is not home and she needs to run errands will call us to reschedule

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Arlington, VA 22204

David J.

Job Details: 11/30/2022

CX cancel that door husband is not home and she needs to run errands will call us to reschedule

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Arlington, VA 22204

David J.

Job Details: 11/30/2022

CX cancel that door husband is not home and she needs to run errands will call us to reschedule

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