We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Hockessin, DE 19707
Taylor F.
Job Details: 06/01/2022
Cx complaint is unit not draining. tested inspected and verifed complaint. Found the drain pump to be defective. Replaced drain pump from pre id and unit is now working as designed. Job is complete
We serviced a
WHIRLPOOL ICE MAKER
Model GZ25FSRXYY2
Near Aspers, PA 17304
Andrew S.
Job Details: 06/01/2022
Per orevious diag I was able to access and replace the HV control. I then tested the unit and the auger is now functioning as intended. Job complete. I collected the labor as well.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Snow Hill, MD 21863
Jonathon C.
Job Details: 06/01/2022
"cx complaint, door not operating properly. replaced parts per prior diag. tested unit, unit working as designed. job is complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Hyattsville, MD 20782
Samuel R.
Job Details: 06/01/2022
unit will need a new drain pan and evap fan as i was bale to further inspect unit.found service pointer invloving issue found scode to cover labor S16360.ordering evap fan and drain service kit.W11457241 12 tribles W10633627 8 tribles; ordrng 1 W11457241 (drain pan kit) and 1 W10633627 (evap fan)
We serviced a
JENNAIR BEVERAGE CENTER
Model JUWFL242HL00
Near Frederick, MD 21703
Ricky E.
Job Details: 06/01/2022
tech line butch... no wpl system down... the units evap has multple leaks.. the unit has no ref in the system and the drain pan is filled with oil.. wpl to replace the unit.. no sr generated due to wpl system issues..
We serviced a
JENNAIR COOKTOP
Model JGC3115GS
Near Queenstown, MD 21658
Alexander W.
Job Details: 06/01/2022
"CX stated outer ring will not light, tested inspected and verified cx complaint installed part per previous diag tested unit, unit now operating as desgined job is complete."
We serviced a
WHIRLPOOL WASHER
Model MVWB835DC4
Near Mechanicsburg, PA 17055
Bernard M.
Job Details: 06/01/2022
"Cx complaint unit won't complete cycle and makes grinding noise. Entered into diag and found error code F3E2 water temp fault. Inspected unit underneath and everything checked good. Removed hoses and inlet valve had detection of debris inside. Erased error code and recalibrated then ran auto test, unit completed test without any issues and no error codes were present. Accessed main control and went through temp thermistor test 5 and it checked to be range. Unit checks good. Cx paid 120 service fee"
We serviced a
IKEA DISHWASHER
Model IUD7555DS3
Near Silver Spring, MD 20902
Israel R.
Job Details: 06/01/2022
"Got to the unit and the unit is turingn on and washing. The arms are not spinnig. The pressure is low. I tried cleaning the arms but the pump is weak. Ordering sump, arms upper and lower. Bring back the control to be instaleld all together.; ordrng 1 WPW10605057 (pump and motor assy) and 1 WPW10491331 (spray arm) and 1 WPW10448645 (spray arm)"
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS01
Near Ocean View, DE 19967
Frederick R.
Job Details: 06/01/2022
"CX complaint is clock will not keep proper time. CX was concerned because neighbor had told him that this could cause oven to turn on by itself. Inspected unit and verified CX complaint. CX doesnt have WP app installed but WiFi says its connected. CX didnt have password at time of appt, said his wife has it and he will supply it upon return. Service Pointer - W11437808. Ordering new User Interface for the updated software. Returing with pre-id control boards just in case. Cannot reschedule at this time due to part availability. Zero in stock at Tribles UM; ordrng 1 W11428578 (control panel)"
We serviced a
KITCHENAID HOOD
Model KXD4636YSS0
Near Silver Spring, MD 20906
Israel R.
Job Details: 06/01/2022
Installed new screw and bar tested teh unit and the unit is working fine. The unti is going all the way up and lokcking turning the fan on and going down good. All the switch are working. The issue was the bar the screw most likely was broken. Also i explained to the custoemr taht the filter must be installed for the draft to go up and down. Called office and i forgot that i had to collect for labor. So The cx needs 305.92 refund + 200 labor. The cx needs 105.92 refund. sending parts back.
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Newark, DE 19711
Taylor F.
Job Details: 06/01/2022
"Cx complaint is unit not spinning. Tested inspected and verifed complaint. Found the drive hub to be stripped out causing damage to the washplate and gearcase. Ordering washplate, gearcase, drive hub, splutch, belt, gearcase. Cannot reschedule at this time.; ordrng 1 W11454734 (gearcase) and 1 WPW10006384 (drive belt) and 1 W10721967 (drive pulley) and 1 W11161960 (agitator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDM02
Near Lancaster, PA 17602
Justin L.
Job Details: 06/01/2022
cx complaint rc not cooling and frost build up in fc. was able to access unit and verify complaint. found that rc door gasket keeps catching on the hinge area allowing warm air into the unit. attempted to adjust door and heat gasket and issue still persists after opening and closing the door. found gap in between cavity and liner in fc section. contacted techline and spoke to Andrew but their system was down so unable to document. He said to replace the door and silicone the liner. Ordering the parts and the door will ship to the houose and cx will contact us to set return; ordrng 2 482338 (sealant)s and 1 LW10648584 (rc door stainless)
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Rehoboth Beach, DE 19971
Frederick R.
Job Details: 06/01/2022
CX complaint is unit not heating again. Inspected unit and verified complaint. Found unit has a bad diode. Part was requested but not sent for appt. Ordering capacitor with diode and also reordering magnetron and returning with tranformer just in case. Cannot reschedule because of FBO parts needed for repair; ordrng 1 W11596133 (capacitor)
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Manheim, PA 17545
Justin L.
Job Details: 06/01/2022
as per previous visit was able to access unit and replace parts. calibrated and tested unit and unit now operates as designed no further work needed
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model UMV1160CS9
Near College Park, MD 20740
Samuel R.
Job Details: 06/01/2022
cx complaint unit is not heating.inspected unit and found magnetron to be bad.will order capacitor incase its needed W10850446 46 tribles advised cx to also clean unit as its caked in grease; ordrng 1 W10850446 (capacitor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Alexandria, VA 22307
Lloyd B.
Job Details: 06/01/2022
"Cx complained the unit did not wash. Inspected the unit and found several error codes, one for sump failure 4.3. Made sure the sump was connected and receiving 120v. Unit needs new sump assy; ordrng 1 W11025157 (sump assy)"
We serviced a
MAYTAG O.T.R MICROWAVE
Model MMV4205DS1
Near Hockessin, DE 19707
Taylor F.
Job Details: 06/01/2022
Cx complaint is unit not heating. tested inspected and verifed complaint. Found the magnetron to be defective. Replaced mag from pre id and unit is now working as designed. Job is complete.
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Rockville, MD 20850
Julian H.
Job Details: 06/01/2022
CX complaint about unit vibrating during spin and causing a banging noise inspected unit on test mode no errors found drain line hitting wall causing a noise move unit away from wall calibrated level is fine all ops working referred CX to user manual for loading documented call 7733752632
We serviced a
JENN-AIR MICROWAVE
Model JMW3430DS02
Near Wilmington, DE 19803
Taylor F.
Job Details: 06/01/2022
Cx complaint is unit giving an f3e3 error message for shorted meat probe. Found the nut for the jack to be backing off and not allowing the meat probe to be plugged all the way in. It plugged in far enough for it to reconize but not transfer data. Tightened nut on jack and unit is now working as designed. job is complete.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Gaithersburg, MD 20882
Brian R.
Job Details: 06/01/2022
replaced heater and tested unit. no leaks seen and unit checks. job complete.
We serviced a
WHIRLPOOL FREEZER
Model WRF997SDDM00
Near Lewes, DE 19958
Frederick R.
Job Details: 06/01/2022
CX complaint is continued slow ice. Inspected/tested and verified CX complaint. 38.4 in RC and 1.6 in FC. P8 1-2 got 8.14kohms. P7 1-2 got 11.83. Ice bin temp was at 25 which is too warm. IBF worjing well as well as evap fan. Spoke to Chris at WPTL. Went over findings and he suggested the replacement of left RC door where the bin thermistor is. WPTL systems were down at time so he could not supply me with an . Ordering left RC door. Cannot reschedule because this is an AIG contract and also oversized part that will be shipped to CX. CX is aware to inspect the door upon arrival for any damages and then to contact VIA for the next step; ordrng 1 LW10561928 (dor-fip) and 1 W10407212 (gasket-fip)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near ,
Alexander W.
Job Details: 06/01/2022
"CX stated unit will turn on but the go right to off. tested inspected and verified cx complaint, found motor, belt , capacitor and gearcase are defective. ordering gearcase, belt, motor, splutch, and capacitor cannot resched at this time due to SO parts.; ordrng 1 W11283592 (MOTOR) and 1 W10721967 (splutch) and 1 W11239857 (belt) and 1 W11449840 (gearcase) and 1 W11395618 (capacitor)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089BEM01
Near Wilmington, DE 19803
Taylor F.
Job Details: 06/01/2022
Cx complaint is door gaskets defective. Tested inspected and verifed complaint. Replaced both RC door gaskets. Tested unit and unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL FREEZER
Model WRF757SDHZ02
Near ,
Alexander W.
Job Details: 06/01/2022
"CX stated water is not coming out of door very fast. tested inspected and verified cx complaint found unit does not have a filter in unit, reccomended cx buy a filter and test it. unit is working as desgined job is complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HT0
Near Wilmington, DE 19809
Taylor F.
Job Details: 06/01/2022
Cx complaint is light not turning off. Tested inspected and verifed complaint. Replaced control from previous diagnosis and unit is now working as designed. Job is complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Woodbridge, VA 22192
Jason A.
Job Details: 06/01/2022
CX complaint FRIGE not cooling. Arrived at address & temps are warm. RC set to 33 but typeK thermocouple reads 49F. Pulled evap cover & slight frost pattern. Mastic is falling down & discolored indicating freon leak. Ran test 5 & waited for test to time out. Partial VERY WEAK frost pattern. See SDpics. 3CountSealSys > JJ; ordrng 1 W11492867 (RC evaporator assym) and 1 W10832994 (compressor kit) and 1 WPW10143759 (dryer UV) and 1 W10913906 (coupler) and 1 3CountSealSyst (3CountSealSyst) and 1 W11087438 (motor-evap fan harnes incl thermistors)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Bethesda, MD 20817
Roberto I.
Job Details: 06/01/2022
Replaced parts and ran a calibration cycle. Ran auto test cycle and then spin on high speed. The unit worked as designed
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Leesburg, VA 20175
Ezra M.
Job Details: 06/01/2022
"not completing cycle. found unit not locking. replaced latch, tested, working properly."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near New Castle, DE 19720
Taylor F.
Job Details: 06/01/2022
Cx complaint is unit not drying. tested inspected and verified complaint. Found the unit heating but not drying due to poor airflow. Informed cx they need to have the vent cleaned. Unit is working as designed. Job is complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Harrisburg, PA 17109
Fred G.
Job Details: 06/01/2022
i was able to access unit and replace the inlet valve and detergent dispenser. tested unit and now unit checks good.
We serviced a
JENNAIR FREEZER
Model JFC2290REM
Near Port Tobacco, MD 20677
Robert A.
Job Details: 06/01/2022
This is a duplicate ticket from the previous job. I already adressed and resolve the issue. The unit is working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Ashburn, VA 20147
Ezra M.
Job Details: 06/01/2022
"ice bucket full on tech arrival, ran test 56, E0 - no errors. had cust remove ice to below ice level sensor, unit dropped ice and filled. ice cubes small, replaced valve. unit working properly"
We serviced a
JENNAIR FREEZER
Model JFC2290REM03
Near Port Tobacco, MD 20677
Robert A.
Job Details: 06/01/2022
"Cx complaint that the unit's freezer drawer is not sliding out properly and the door has dents. I inspected the unit to confirm the complaint. The freezer middle drawer is loose and has difficulty pulling it out, the left wheel of the middle basket is cracked and not sliding properly. It is very wobbly not allowing it to be pulled out correctly. The RC doors have a few dents in them, I took pictures. The unit will need new RC doors and a middle basket for the return visit. I'm ordering the parts for the return visit. They are within 30 days.; ordrng 1 WPW10119854 (middle basket) and 1 13094747SQ (left RC door) and 1 13094739SQ (right RC door) and 1 WPW10214168 (nameplate)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS00
Near Bethesda, MD 20816
Roberto I.
Job Details: 06/01/2022
"Cooling issue according to cx, possible SS issue. Found unit unplugged and at room temp. Cx must to leave unit plugged in for at least 24 hours before we go back. Rescheduled service for 6/7/22. We will charge svc once we go back.; schdld next appmnt for 6/7 TUE !"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Snow Hill, MD 21863
Jonathon C.
Job Details: 06/01/2022
"cx complaint, unit making a squealing sound. tested, inspected, verified complaint.found unit making a squeling sound when rotating the drum, even just by hand. pulled bottom cover, belt, drive pulley, and clutch, sound persisted. pulled basket to isolate trans. sound persisted. ordering gearcase. 2 count job on return. unable to resched due to zone.; ordrng 1 W11454372 (gearcase)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Hummelstown, PA 17036
Fred G.
Job Details: 06/01/2022
cx complaint unit wont turn on. inspected unit and found 123.5vac to unit. pulled off from door panel and found 123.5vac to control and control was on. i then test and found 12.5vdc to Ui but Ui was not coming on. replaced UI with preid part. tested unit and now unit checks good.
We serviced a
WHIRLPOOL OVEN
Model WFE550S0HZ1
Near Stafford, VA 22556
Tanner B.
Job Details: 06/01/2022
"CX Concern of the unit giving f6e1error, getting too hot .. checked the temp sensor , bake and broil element. replaced control and tested unit .."
We serviced a
WHIRLPOOL WASHER
Model MVWB850WQ0
Near Laurel, MD 20724
Kevin P.
Job Details: 06/01/2022
"arrived and went over out of warranty poricing at which time cx declined service, no money collected and no service performed. job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Hampton, VA 23666
Gill G.
Job Details: 06/01/2022
replaced heating element as per service pointer. tested. checked for leaks. unit it working as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Elizabeth City, NC 27909
Austin D.
Job Details: 06/01/2022
came out to complete the special project for the dishwasher heating element. disassembled the unit as needed. replaced the element and tested the unit. unit is running as designed.
We serviced a
WHIRLPOOL DRYER
Model WED92HEFC0
Near Great Falls, VA 22066
Ezra M.
Job Details: 06/01/2022
cst stated that just bought home in January and thought dryer was still in warranty. explained original purchase date and warranty coverage. cust refused service at this time.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Rockville, MD 20853
Julian H.
Job Details: 06/01/2022
CX complaint about unable to start cycle inspected and found that start and cancel buttons were pushed in found ui clips breaking causing it to drop create a spacer from tool bag to push board up back together tested and working properly
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Powhatan, VA 23139
Jerod R.
Job Details: 06/01/2022
replaced heater and tested unit is now fully functional
We serviced a
KITCHENAID RANGE
Model KSIB900ESS2
Near Silver Spring, MD 20902
Israel R.
Job Details: 06/01/2022
SR// 7733781863. Customer complaint unit is not heating correctly when bridge is on. I tested the unit and both element are turning ona dn heating. I could not find anything writing on clarifing how the bridge operates. If the pan will gt hat completly or only where pan is right above the element. I called techline and they said that is normal operations. the metal will only get hot when is in contact with the metal. Not in between of the elements. Unit is working as designed.
We serviced a
WHIRLPOOL DRYER
Model WED6120HC2
Near Norfolk, VA 23503
Carl A.
Job Details: 06/01/2022
"cx complaint of unit not staying connected to wifi called Techline spoke with Butch was advise to have the cx call the connect team for connective issues as the router is less then 4ft away from units,unit is working as designed 7733777875"
We serviced a
WHIRLPOOL ICE MAKER
Model WRX735SDHZ03
Near Manassas, VA 20110
Demonte S.
Job Details: 06/01/2022
Inspected the unit. Found that the cx is saying that Refrigerator isn't Dispensing Ice. Checked the Ice Bin. Found that the Ice Bin holders are Split. This is causing the Ice Bin not to stay in place when Dispenser is activated. Called Whirlpool Techline Ref # 7733781764 . Per Techline this is a non serviceable part / Liner. ( If any questions please check Sd Pictures.)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC604FSS01
Near Hertford, NC 27944
Austin D.
Job Details: 06/01/2022
"sr7733778043 Austincx compalint the unit is not cooling correvtly. checked the unit and found that the compressor was dead on arrival. went ahead and cleared the lines with nitrogen. installed a new evap, compressor, and drier. tested in a vacuum. unit held. added refrigerant and the compresor blew while filling. got to about 3 oz. called techline and documented what had happened. was told a contaminate must be in the system clogging it up. therefore, the unit can not be repaird and the cx should contact whirlppool customer service. left cx with whirlpool cx service number and the sr number."
We serviced a
JENN-AIR FREEZER
Model JBZFL18IGX00
Near Free Union, VA 22940
Eric F.
Job Details: 06/01/2022
"Installed trim, tested unit, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW2
Near Parsonsburg, MD 21849
Jonathon C.
Job Details: 06/01/2022
"cx complaint, LF code. tested, inspected, verified complaint. found F8E1 error code stored. pulled waterlines, found defective watervalve. replaced valve. unable to test unit as the gasket in the water line had broken down. i am unable to re attach water without risk of leak. instructed cx to get new inline screens to replace old defective ones. job is complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Silver Spring, MD 20902
Israel R.
Job Details: 06/01/2022
Customer complaint unit is not starting. I found the striker was attached to the latch. Found the unti installaters had a piece of wood on the top and pushed the latch down in the removed position and the latch came out. I remvoed the wood and reseated ther unit. Unit is back to normal operations.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Haymarket, VA 20169
Daniel J.
Job Details: 06/01/2022
replaced rack adjuster and rail on right side with stopper front clip stopper chiped not staying in place adn not sent with pivot tines ordering stopper and pivot tines customer stated after last vist dishes arent as clean inspected spray arms for blockage and used pick confirmed spray arms are moving no faults stored and passed diag cycle; ordrng 2 WPW10508950 (stopper)s and 2 WPW10082853 (pivot tine)s
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Hyattsville, MD 20783
Samuel R.
Job Details: 06/01/2022
cx complaint unit does not finish cycle.inspected unti and got error code f1e1 ran a service mode and unit would not complatete service test.unit will need a new control W11201293 2 tribles/called in to office to schedule and order part for 6/6 will need 2nd tech due to unit being stacked cx owes 110 on return visit; ordrng 1 W11201293 (control) and 1 2ndtech (2nd tech)
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Pikesville, MD 21208
Keith H.
Job Details: 06/01/2022
cx complaint is long dry times inspected unit verified 240v to unit. tested it unit does heat and tumble. i then discovered vent is clogged and cx needs to have vent cleaned
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Ashburn, VA 20147
Ezra M.
Job Details: 06/01/2022
"washer moving during spin. found unit leaning forward and to the right. leveled unit, tightened all lock nuts on feet, tested unit. spinning smoothly and quietly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHW1
Near Dillsburg, PA 17019
Bernard M.
Job Details: 06/01/2022
"Cx complaint the unit's door won't stay open. Inspected unit and found both friction sleeves to be broken. Replaced both friction sleeves, now the door stays open at 90 degree angle. Unit checks good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS02
Near Laurel, MD 20723
Kevin P.
Job Details: 06/01/2022
"file #7733779946. cx complaint unit not cooling properly in ff section unit set to 33 and cooling at approximately 48 degrees, called techline and went over current and average temps. at techline recommendation installed new ff evap cover 450.48 total collected by cc. job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Hanover, PA 17331
Drew B.
Job Details: 06/01/2022
"cx complaint that unit is iceing up under the icebucket and has a large ice block under the bucket... i ran codes, icemaker harvest no issues with temps.. and door sealing and also the is having the frost occur just on the back left side of the freezer wall although all doors sealing no issues. will need the following parts and; ordrng 1 WPW10635022 (adapter) and 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket) and 1 WPW10606117 (ice door)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ07
Near Columbia, MD 21044
Kevin P.
Job Details: 06/01/2022
"cx complaint ff interior light not coming on, found voltage to assembly is good but light is dead, installed new light assembly and unit tests good. collected 276.33 total by cc, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Mechanicsburg, PA 17050
Fred G.
Job Details: 06/01/2022
i was able to access unit and replace the outer door and the name plate as per previous tech. tested door once it was installed and now unit checks good.
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Columbia, MD 21044
Kevin P.
Job Details: 06/01/2022
"unit is in warranty per receipt p.o.p. saved to quik pics. cx complaint unit not heating properly, foun d operating thermostat opening and not closing again for 5+ minutes causing unit not not heat ordering thermostat 38 @ trbls; ordrng 1 WP8318268 (thermostat)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104DSS3
Near Millersville, MD 21108
Eric W.
Job Details: 06/01/2022
cx complant of unit still not drying dishes and not disolving soap inspected unit found good pressure at sump and heater is comming on in dionostic found 7-1 error installed new control and filled rince aid and turned up to mak rince aid cx will test
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Hanover, MD 21076
Kevin P.
Job Details: 06/01/2022
"installed new right ff door that was sent to cx to replace dented door, took pics of pre-existing ruts/ scratches in hardwwod floor and had cx initial, althought the unit was not pulled out to replace door. job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Mechanicsburg, PA 17050
Fred G.
Job Details: 06/01/2022
i was able to access unit and replace the heating element - sp w11540964. tested unit for leaks and now unit checks good.
We serviced a
KITCHENAID ICE MAKER
Model JIM158XYCX0
Near McLean, VA 22101
Christian C.
Job Details: 06/01/2022
Installed part. Tested unit. No more noise.
We serviced a
WHIRLPOOL DRYER
Model WHD862CHC1
Near Washington, DC 20024
Ricardo S.
Job Details: 06/01/2022
Replaced drain pump .. unit tested and working ok
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Pasadena, MD 21122
Eric W.
Job Details: 06/01/2022
cx complant of the unit not drying inspected unit found vent is new and good air flow no kinks time jumps around and not drying unit is heating nneds new control ui and moisture harness; ordrng 1 W11525997 (control) and 1 W11419056 (ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Virginia Beach, VA 23464
Jason T.
Job Details: 06/01/2022
"Cx complaint, not cooling-freezing properly, found evaporator frosted up with ice on the top indicating partial defrost. Verified vac voltages, heater tested ok. Ibs parts to complete the repair, set unit to an 8hr defrost, verified all unit functions for proper operation...working as designed."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Clarksburg, MD 20871
Brian R.
Job Details: 06/01/2022
cx complaint is with units running issues and lights keep flashing and codes show. F8E4 flashes FAE5. had issues with checking codes and console. would clear codes just for FAE5 to keep flashing. replaced control and lost some functions on console. cant start unit or go through any settings. all plugs and power good. unit seems to have a short. will order parts needed. as soon as parts are in office will schedule. will reorder control just in case as issues came up after new control went in.; ordrng 1 W11416460 (Wax Fan Motor) and 1 W11611303 (Harness) and 1 W11410070 (Control) and 1 W11414079 (Housing UI)
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Aydlett, NC 27916
Austin D.
Job Details: 06/01/2022
cx complaint the unit is intermittenly tripping the breaker. checked the unit and found that the UI is unrespoinsive when trying to select the cycles. ordering all controls and second tech due to it being a double oven and very tight to new granite counter tops. will need a second tech to safely complete the repair.; ordrng 1 W11297707 (UI)
We serviced a
AMANA DRYER
Model NED5800HW1
Near Newport News, VA 23607
Jason T.
Job Details: 06/01/2022
"Installed parts to complete the repair, verified cycle temperature at 145 degrees...working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Seaford, VA 23696
Gill G.
Job Details: 06/01/2022
replaced freezer door and gasket. replaced fresh food door gaskets. heated gaskets to shape. checked that all gaskets are sealing to cabinet. unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rockville, MD 20853
Israel R.
Job Details: 06/01/2022
Installed new door and sliders. unit is back to normal operations.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Sterling, VA 20165
Ezra M.
Job Details: 06/01/2022
"error f6e1, found corrosion on ui causing issues. replaced ui, ran diag cycle, completed normally, no errors."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Montclair, VA 22025
Robert W.
Job Details: 06/01/2022
CX Complaint is unit isnt cooling. Inspected unit and found FC evap frozen over defrosted and found the heater wire is not seatting in connector so heater isnt getting power when defrost kicks on connected and added tape to hold wire in place. Ordering FC harness; ordrng 1 W11581973 (FC harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Haymarket, VA 20169
Daniel J.
Job Details: 06/01/2022
no water entering dishwasher washer ran diag could hear vzlve activeate opened door no water checked inlet foundin off postition pushed in water filled line ran diag unit now getting water and no errors occured
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ
Near Upper Marlboro, MD 20772
Mitchell H.
Job Details: 06/01/2022
cx complaint unit is having some particals in the water. inspected unit and found issue to be coming from filter. informed cx to go grab a new filter and see how that helps. unit is under warranty due to settlement date. job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Woodbridge, VA 22193
Demonte S.
Job Details: 06/01/2022
Inspected the unit. Found that the cx is saying that the Refrigerator isn't cooling properly. Checked the Freezer Section. Found that the Freezer Evaporator Cover is covered in Frost / Ice. Removed all Ice from Evaporator Cover / Evaporator. Installed new Thermistor. Cleared Drain. Tested the unit. Unit is starting to Cool. ( Any questions please check Sd Pictures.) Unit is working as Designed.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Parkton, MD 21120
Sal R.
Job Details: 06/01/2022
"CX complaint is that the unit was making a noise. I found that the noise was coming form the idler pulley. I was able to access and replace the pulley and the unti test good,."
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204KSB00
Near ,
Robert A.
Job Details: 06/01/2022
Cx complaint that the unit chimes every few minutes. I inspected the unit and confirmed the complaint. The door switch for the top drawer works fine but the bottom drawer switch is not working. The push plate is broken and needs to be replaced. I'm ordering the push plate for the bottom drawer for the return visit.; ordrng 1 W11568796 (push plate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Newport News, VA 23602
Gill G.
Job Details: 06/01/2022
replaced double valve. tested. checked for leaks. noise is no longer present during water dispensing. unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Elkton, MD 21921
Alexander W.
Job Details: 06/01/2022
"CX stated unit cooled at first but unit not making ice or cooling very well. tested inspected and verified cx complaint. Found evap frozen over inspected harness found defrost heater not plugged into evap harness. tested heater get 86ohms heater tested good, plugged harness in and tested. unit is now operating as desgined job is complete."
We serviced a
MAYTAG WASHER
Model MHW8630HW4
Near Annandale, VA 22003
Richard B.
Job Details: 06/01/2022
"CX complant. Washer has weird code. Prior diagnosU is foundRotated then filled and washed. unit needs ACU . Installed acu and tested machine by running a regular cycle. Machine sensed , Drained , washed . Agitated and spun. Job completed, RB"
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Millington, MD 21651
Alexander W.
Job Details: 06/01/2022
"CX stated unit is making buzzing sound, inspected tested and verified cx complaint installed part per previous diag and tested unit, unit is now operating as desgined job is complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Pasadena, MD 21122
Eric W.
Job Details: 06/01/2022
cx complant of freezer over frosting inspected unit found no amp draw increes when turning on heater needs evap fan harness check thermals on old harness cx thawing out evap; schdld next appmnt for 6/6 MON !
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRB08
Near Woodbridge, VA 22191
Robert W.
Job Details: 06/01/2022
"CX Complaint is the unit isnt making ice very fast. Inspected unit and found unit is getting good power and IM is harvesting did find water leaking from fill tube when IM calls for water. Called techline and explained issue tech line said to replace FC harness due to the IM getting power from that harness and harness could be proventing IM from getting power all the time. Ordering Harness, door switch, regulator and will use fan on return; ordrng 1 W11546681 (FC harness) and 1 W10786952 (regulator) and 1 W11546681 (FC door switch)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Washington, DC 20015
Roberto I.
Job Details: 06/01/2022
Replaced softner dispenser and ran the dispenser valve. The unit worked ok and didn't leak
We serviced a
WHIRLPOOL REFRIGERATOR
Model ARB220RCC
Near Shrewsbury, PA 17361
Sal R.
Job Details: 06/01/2022
CX complai t is that cooling in both the Rc and FC has stoped . I found no frost pattern on the Evap and the compressot to be running extreamly hot. I reccomneded a Sealed system repiar. CX informed me that due to the age of the unit he will simply replace. I collected 4120.00 for service charges via credit card.
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW00
Near Hampton, VA 23666
Gill G.
Job Details: 06/01/2022
installed ordered parts. tested in diagnostic mode and verified heating circuit is working. evap had full frost pattern within 10 minutes. unit is working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHV
Near Shrewsbury, PA 17361
Sal R.
Job Details: 06/01/2022
CX canceled with me in the driveway. He informed me that he is buying new unit. I am moving on.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Fairfax Station, VA 22039
Jason A.
Job Details: 06/01/2022
CX complaint DW fill valve threads stripped. Replaced part. Spun on 90degree elbow hand tight only. Unable to test. Unit was in living room not installed. No water / elect or drain > JJ
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Bryans Road, MD 20616
Robert A.
Job Details: 06/01/2022
"Cx complaint that the unit is leaking water from the dispenser. I inspected the unit to confirm the complaint. I found when the ice is dispensed it occasionally gets caught in the seperator mouth. Then the ice caught melts resulting in leaking. The unit is working fine, just the timing of the ice dispensing stopping is slower than the seperator closing. The unit is working as designed. No part or modification can be made to prevent this occasionally issue I have called techline before for this complaint."
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Silver Spring, MD 20903
Samuel R.
Job Details: 06/01/2022
cx complaint unit is keaking.found unit to be stacked in a tight closet.could hear unit leak.but could not determine where due to unit being stacked and not being able to inspect unit properly.called into office to reschedule.well bring pre id parts next visit incase any is needed; ordrng 1 2ndtech (2nd tech)
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Ashburn, VA 20147
Ezra M.
Job Details: 06/01/2022
"installed new blower wheel, adjusted and added insulating pads, added aluminum tape to duct to reduce rattling. unit sounds normal."
We serviced a
KITCHENAID ICE MAKER
Model KUIC18PNXS1
Near McLean, VA 22101
Christian C.
Job Details: 06/01/2022
Installed parts. Unit cycles normally and doesnt over fill resevoir.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Clarksburg, MD 20871
Brian R.
Job Details: 06/01/2022
replaced valve control and vent and tested unit. unit now filled and heater came on and drained well. unit just sat and made noise. sump wouldnt kick on. went to replace sump and pieces were broken off and big hole in side of box and drain pump plug was damaged. part was marked checked as well. cx saw pieces when i opened box on counter and said he didnt want a broken one. will need to order another pump as well as heater as that has not been done either. as soon as parts are in office will schedule.; ordrng 1 W11416362 (Sump n Motor) and 1 W11537778 (Heater)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Aldie, VA 20105
Daniel J.
Job Details: 06/01/2022
low water flow at water dispesner replaced dual valve and filter head very little change ordering inlet valve and reservoir installed led module now lights are working; ordrng 1 W10865826 (water valve) and 1 W11168758 (reservoir)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Chester, VA 23831
Chris B.
Job Details: 06/01/2022
cx complaint unit will not start inspected unit confirmed cx complaint found wire not seated on UI tested unit working as desighned
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Washington, NC 27889
Ronnie B.
Job Details: 06/01/2022
"removed and replaced sump and pump, tested, verified no leaks, unit is working as designed."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Manassas, VA 20109
Demonte S.
Job Details: 06/01/2022
Arrived at the cx house. Cx states this unit is in warranty. Advised that I need the purchase receipt. Gave the cx 10 mins to get into contact with the landlord. Cx wasn't successful to get into touch with landlord. Cx said he will call back after he gets the purchase receipt.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HS1
Near Shippensburg, PA 17257
Andrew S.
Job Details: 06/01/2022
Cx complaint is that the oven door does not shut completely. Upon arrival I found that the rh hinge was not sitting in the door correctly. I was able to remove the hinge and found that the pin was broken. I was able to replace the hinge and the door now functions as intended. Job complete