We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW00
Near Fort Belvoir, VA 22060
Demonte S.
Job Details: 06/08/2022
"Inspected the unit. Found as I cut off the Drier on the capillary side no Freon came out. As I took off the Steel Line side of the Drier. All Freon came out of the unit. Installed the Compressor, Drier & Coupler. Pulled Vacuum on the unit. Unit is holding a Vacuum. I then filled the unit. Pressures are 115 psi & 1 bar on the low side. Any questions please check Sd Pictures."
We serviced a
JENNAIR MICROWAVE
Model JMC2430IL01
Near Manassas, VA 20112
Tanner B.
Job Details: 06/08/2022
"Founf the bulb in MW cavity out. Replaced bulb and tested unit . unit now has lights .. job complete; ordrng 1 w10886919 (bulb), used 1 w10886919 (bulb) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Kents Store, VA 23084
Kyle A.
Job Details: 06/08/2022
Cx complaint of units icemaker pooring water on the floor of the freezer. Did confirm units fill tube heater is reading open and fill tube and icemaker feed are frozen solid. Will need to return with filltube/heater; ordrng 1 W11496599 (Fill tube with heater)
We serviced a
JENNAIR OVEN
Model JMW2430DS01
Near Sterling, VA 20165
Richard B.
Job Details: 06/08/2022
"CX complant, Ovens temp drops 40 degrees when door is opened. Inspected unit and did a 350 preheat starting at . Reached 404 actual temp at 3.58 pm . Calibrated unit 35 degrees down and advised CX that unit will need appliance manager , Further work neededd, charged CX for two tickets , CX paid in full RB; ordrng 1 W11179310 (control 285.67)"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Yorktown, VA 23693
Jason T.
Job Details: 06/08/2022
"Cx complaint, squealing noise during spin cycle, ran factory diagnostic test, verified gear case failure, wash plate seized on the gear case shaft. Ordering parts to complete the repair, advised cx dispatch will call to schedule a return visit, cx agreed.; ordrng 1 W11449841 (Gear case) and 1 W10902814 (Wash Plate) and 1 W10752187 (Screw) and 1 2count (2 count)"
We serviced a
WHIRLPOOL DRYER
Model WED95HEDW0
Near Troy, VA 22974
Kyle A.
Job Details: 06/08/2022
Installed parts and tested unit and unit is now as designed. But lint filter is warped and not seating right. Orderin lint filter please mail to cx.; ordrng 1 WPW10516085 (Screen)
We serviced a
JENNAIR OVEN
Model JMW2430DS01
Near Sterling, VA 20165
Richard B.
Job Details: 06/08/2022
"CX complant, Ovens temp drops 40 degrees when door is opened. Inspected unit and did a 350 preheat starting at . Reached 404 actual temp at 3.58 pm . Calibrated unit 35 degrees down and advised CX that unit will need appliance manager , Further work neededd, charged CX for two tickets , CX paid in full RB; ordrng 1 W11179310 (control 285.67)"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Yorktown, VA 23693
Jason T.
Job Details: 06/08/2022
"Cx complaint, squealing noise during spin cycle, ran factory diagnostic test, verified gear case failure, wash plate seized on the gear case shaft. Ordering parts to complete the repair, advised cx dispatch will call to schedule a return visit, cx agreed.; ordrng 1 W11449841 (Gear case) and 1 W10902814 (Wash Plate) and 1 W10752187 (Screw) and 1 2count (2 count)"
We serviced a
WHIRLPOOL DRYER
Model WED95HEDW0
Near Troy, VA 22974
Kyle A.
Job Details: 06/08/2022
Installed parts and tested unit and unit is now as designed. But lint filter is warped and not seating right. Orderin lint filter please mail to cx.; ordrng 1 WPW10516085 (Screen)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Lebanon, PA 17042
Justin L.
Job Details: 06/08/2022
cx complaint unit leaking was able to access unit and found no saved error codes. ran diagnostic cycle and during drain found water coming from stand pipe. found hose just barely in. adjusted hose and secured with ziptie. unit now operating as designed no further work needed
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Olney, MD 20832
Ricardo S.
Job Details: 06/08/2022
"Cx complains about an error code f7e1.. so i ran normal cycle and motor makes a humming noise, all conneciton cks ok. motor capacitor receives 120vac, faulty capacitor.. order lower harness just in case.; ordrng 1 w11395618 (capacitor) and 1 w11590868 (lower harness just in case) and 1 PERCXRSONLY (RS ONLY)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Charlottesville, VA 22902
Kyle A.
Job Details: 06/08/2022
Cx complaint of upper rack falling. And of unit dispenser not dispensing the soap during cycle. Did confirm will need to return with adjuster and with dispenser.; ordrng 1 W10712395 (Upper rack adjuster kit) and 1 W10861000 (Dispenser)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Lebanon, PA 17042
Justin L.
Job Details: 06/08/2022
cx complaint unit leaking was able to access unit and found no saved error codes. ran diagnostic cycle and during drain found water coming from stand pipe. found hose just barely in. adjusted hose and secured with ziptie. unit now operating as designed no further work needed
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Olney, MD 20832
Ricardo S.
Job Details: 06/08/2022
"Cx complains about an error code f7e1.. so i ran normal cycle and motor makes a humming noise, all conneciton cks ok. motor capacitor receives 120vac, faulty capacitor.. order lower harness just in case.; ordrng 1 w11395618 (capacitor) and 1 w11590868 (lower harness just in case) and 1 PERCXRSONLY (RS ONLY)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Charlottesville, VA 22902
Kyle A.
Job Details: 06/08/2022
Cx complaint of upper rack falling. And of unit dispenser not dispensing the soap during cycle. Did confirm will need to return with adjuster and with dispenser.; ordrng 1 W10712395 (Upper rack adjuster kit) and 1 W10861000 (Dispenser)
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Dover, PA 17315
Bernard M.
Job Details: 06/08/2022
Cx complaint won't complete cycles. Entered into diag and found error code F8E1 valve fault. Ran test cycle and unit would fill at slow pace and shut down after less a than minute. Unit completed test without any further issues. Ordering hot/cold valves and it requires 2 tech for stacked unit. Once parts are in contact cx to reschedule; ordrng 1 W11316255 (hot inlet valve) and 1 W11316256 (cold inlet valve) and 2 techs
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Silver Spring, MD 20902
Israel R.
Job Details: 06/08/2022
"F4E3 motor not running, F7E1 not heat. customer complaint unti is not washing. I tested the unit and found the unit is not washing. I tested the unit and found the unit not washing. I tested the motor and is reading 7.8 ohms. 120 v. Bad motor. Collected for service and quoted for motror. owes 397.94 if thay call for repair for parts and labor.; ordrng 1 W11025157 (pump&motor 257.49)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Charlottesville, VA 22911
Kyle A.
Job Details: 06/08/2022
Installed parts and tested unit and unit is now as designed.
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Dover, PA 17315
Bernard M.
Job Details: 06/08/2022
Cx complaint won't complete cycles. Entered into diag and found error code F8E1 valve fault. Ran test cycle and unit would fill at slow pace and shut down after less a than minute. Unit completed test without any further issues. Ordering hot/cold valves and it requires 2 tech for stacked unit. Once parts are in contact cx to reschedule; ordrng 1 W11316255 (hot inlet valve) and 1 W11316256 (cold inlet valve) and 2 techs
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Silver Spring, MD 20902
Israel R.
Job Details: 06/08/2022
"F4E3 motor not running, F7E1 not heat. customer complaint unti is not washing. I tested the unit and found the unit is not washing. I tested the unit and found the unit not washing. I tested the motor and is reading 7.8 ohms. 120 v. Bad motor. Collected for service and quoted for motror. owes 397.94 if thay call for repair for parts and labor.; ordrng 1 W11025157 (pump&motor 257.49)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Charlottesville, VA 22911
Kyle A.
Job Details: 06/08/2022
Installed parts and tested unit and unit is now as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Gordonsville, VA 22942
Eric F.
Job Details: 06/08/2022
"Confirmed cx complaint unit not producing ice. Ran ice maker test, ice maker not resetting properly. Confirmed ice maker fill test, water is coming into ice maker. Ordering ice maker. Cx paid in full.; ordrng 1 W10898228 (icemaker)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Middletown, PA 17057
Fred G.
Job Details: 06/08/2022
i was able to access unit and replace the control and the water valve and housing. calibrated unit and ran it though a auto test and now unit checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF130PAHB2
Near Claymont, DE 19703
Taylor F.
Job Details: 06/08/2022
Cx complaint is unit not washing properly. Tested inspected and verifed complaint. Found the filter to be blocked solid with food. Cx was unaware the filter had to be cleaned. Cleaned filter and unit is now working as designed. Job is complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Gordonsville, VA 22942
Eric F.
Job Details: 06/08/2022
"Confirmed cx complaint unit not producing ice. Ran ice maker test, ice maker not resetting properly. Confirmed ice maker fill test, water is coming into ice maker. Ordering ice maker. Cx paid in full.; ordrng 1 W10898228 (icemaker)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Middletown, PA 17057
Fred G.
Job Details: 06/08/2022
i was able to access unit and replace the control and the water valve and housing. calibrated unit and ran it though a auto test and now unit checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF130PAHB2
Near Claymont, DE 19703
Taylor F.
Job Details: 06/08/2022
Cx complaint is unit not washing properly. Tested inspected and verifed complaint. Found the filter to be blocked solid with food. Cx was unaware the filter had to be cleaned. Cleaned filter and unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL RANGE
Model KCGC506JSS00
Near Earleville, MD 21919
Alexander W.
Job Details: 06/08/2022
installed front right burner ordering lp kit and screws for front right burner. center should be a 99 and outside should be a 50 cannot resched at this time due to SO parts; ordrng 1 W11502161 (LP kit)
We serviced a
KITCHENAID BUILT-IN REF
Model KSSC42QTS02
Near Bethesda, MD 20816
Roberto I.
Job Details: 06/08/2022
"CX complaint no ice and both compartment are not cold enough. Temp test with thwrmocouple showed 41F in the Rc and 23F in the Fc. Compressor and fans are running ok. Removed evap cover, found no frost pattern but just a block of ice aroun suction and capillary lines. Possible restriction or low ref. Unit needs sealed system repair. Quoted repair 2,155.81 with 1450 labor and 2nd tech for evap WP2306093, compressor W10841139 and drier WPW10143759 replacement. **SEALED SYSTEM TECH** , ** 3 COUNTS** and **2 TECH*. Cx needs more time to make a decision. Collected 120 with check # 1293; ordrng 1 WP2306093 (evaporator) and 1 W10841139 (compressor) and 1 WPW10143759 (drier) and 1 sealed system tech and 1 3 counts and 1 2nd tech"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Richmond, VA 23236
Joseph D.
Job Details: 06/08/2022
"replaced thermostat and unit now heats properly. it was shorted.; ordrng 1 279816 (thermostat), used 1 279816 (thermostat) from stock"
We serviced a
WHIRLPOOL RANGE
Model KCGC506JSS00
Near Earleville, MD 21919
Alexander W.
Job Details: 06/08/2022
installed front right burner ordering lp kit and screws for front right burner. center should be a 99 and outside should be a 50 cannot resched at this time due to SO parts; ordrng 1 W11502161 (LP kit)
We serviced a
KITCHENAID BUILT-IN REF
Model KSSC42QTS02
Near Bethesda, MD 20816
Roberto I.
Job Details: 06/08/2022
"CX complaint no ice and both compartment are not cold enough. Temp test with thwrmocouple showed 41F in the Rc and 23F in the Fc. Compressor and fans are running ok. Removed evap cover, found no frost pattern but just a block of ice aroun suction and capillary lines. Possible restriction or low ref. Unit needs sealed system repair. Quoted repair 2,155.81 with 1450 labor and 2nd tech for evap WP2306093, compressor W10841139 and drier WPW10143759 replacement. **SEALED SYSTEM TECH** , ** 3 COUNTS** and **2 TECH*. Cx needs more time to make a decision. Collected 120 with check # 1293; ordrng 1 WP2306093 (evaporator) and 1 W10841139 (compressor) and 1 WPW10143759 (drier) and 1 sealed system tech and 1 3 counts and 1 2nd tech"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Richmond, VA 23236
Joseph D.
Job Details: 06/08/2022
"replaced thermostat and unit now heats properly. it was shorted.; ordrng 1 279816 (thermostat), used 1 279816 (thermostat) from stock"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Owings Mills, MD 21117
Brian R.
Job Details: 06/08/2022
replaced upper harness and recalibrated and ran auto test. then ran quick cycle and let run for a bit. then canceled and drained. maintance said they will throw a few things in unit to test and call if needed. unit now checks. job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Washington, DC 20017
Mitchell H.
Job Details: 06/08/2022
cx complaint unit wouldnt dispense ice. installed new door with help from second tech. new door had wrong water line so i took old line from old door and put it in new door. unit is now good to go. dispenseing water and ice as normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHB00
Near Yorktown, VA 23692
Lucas R.
Job Details: 06/08/2022
"cx complaint unit not dispnsing ice, checked unit found ice in bin jamming auger, unit in tight corner making ice bin unable to be removed by cx, removed door to access, removed old ic buildup, advised cx to use more often or problems will persist, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Owings Mills, MD 21117
Brian R.
Job Details: 06/08/2022
replaced upper harness and recalibrated and ran auto test. then ran quick cycle and let run for a bit. then canceled and drained. maintance said they will throw a few things in unit to test and call if needed. unit now checks. job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Washington, DC 20017
Mitchell H.
Job Details: 06/08/2022
cx complaint unit wouldnt dispense ice. installed new door with help from second tech. new door had wrong water line so i took old line from old door and put it in new door. unit is now good to go. dispenseing water and ice as normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHB00
Near Yorktown, VA 23692
Lucas R.
Job Details: 06/08/2022
"cx complaint unit not dispnsing ice, checked unit found ice in bin jamming auger, unit in tight corner making ice bin unable to be removed by cx, removed door to access, removed old ic buildup, advised cx to use more often or problems will persist, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Pasadena, MD 21122
Eric W.
Job Details: 06/08/2022
cx complant of uit giving error code for control and shifter tryed to actovat the high speed spin and found unit only moves very slow adjutate is working unit will need new controland shifter clutch; ordrng 1 W10754448 (clutch) and 1 W10734521 (clutch) and 1 W11419171 (control)
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Quinton, VA 23141
Gill G.
Job Details: 06/08/2022
verified cx complaint of unit not agitating. stored fault code F7E6(motor fault). found shifter not connected to splutch. replaced shifter as per service pointer. calibrated unit. tested by running diagnostic cycle. unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Wilmington, DE 19810
Taylor F.
Job Details: 06/08/2022
"Cx complaint is unti not starting cycle. Tested inspected and verifed complaint. Found the unit to run through diagnostic cycle fine, no error codes, but during a normal wash, unit would not start the cycle. Software issue with control. Ordering control. Called the office and rescheduled for 6/14/22. Job is complete.; ordrng 1 W11481108 (control)"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Pasadena, MD 21122
Eric W.
Job Details: 06/08/2022
cx complant of uit giving error code for control and shifter tryed to actovat the high speed spin and found unit only moves very slow adjutate is working unit will need new controland shifter clutch; ordrng 1 W10754448 (clutch) and 1 W10734521 (clutch) and 1 W11419171 (control)
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Quinton, VA 23141
Gill G.
Job Details: 06/08/2022
verified cx complaint of unit not agitating. stored fault code F7E6(motor fault). found shifter not connected to splutch. replaced shifter as per service pointer. calibrated unit. tested by running diagnostic cycle. unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Wilmington, DE 19810
Taylor F.
Job Details: 06/08/2022
"Cx complaint is unti not starting cycle. Tested inspected and verifed complaint. Found the unit to run through diagnostic cycle fine, no error codes, but during a normal wash, unit would not start the cycle. Software issue with control. Ordering control. Called the office and rescheduled for 6/14/22. Job is complete.; ordrng 1 W11481108 (control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Dundalk, MD 21222
Milton J.
Job Details: 06/08/2022
"Complaint tub dented and seal broken. Installed new Tub as previously ordered. However could not test unit due to installer did not run water supply, electric or drain/garbage disposal. -MJrob"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Hopewell, VA 23860
Chris B.
Job Details: 06/08/2022
cx complaint unit will not cool inspected unit confirmed cx complaint found evap covered in ice and thermister reaing at 9.98 ohms replaced thermister also found heater wire not seated into fan harness seated wire thawed unit now working as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Bear, DE 19701
Taylor F.
Job Details: 06/08/2022
Cx complaint is unit not cooling. Tested inspected and verifed complaint. Found the evap frozen over. Tested evap defrost thermistor and it was reading 25k when encased in ice. Found the harness to be correct and had condinuity through the inline fuses for the heater. Unit is not going into defrost. Ordering control and defrost thermistor. Cannot reschedule at thsi time.; ordrng 1 W11546690 (control) and 1 WPW10384183 (thermistor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Dundalk, MD 21222
Milton J.
Job Details: 06/08/2022
"Complaint tub dented and seal broken. Installed new Tub as previously ordered. However could not test unit due to installer did not run water supply, electric or drain/garbage disposal. -MJrob"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Hopewell, VA 23860
Chris B.
Job Details: 06/08/2022
cx complaint unit will not cool inspected unit confirmed cx complaint found evap covered in ice and thermister reaing at 9.98 ohms replaced thermister also found heater wire not seated into fan harness seated wire thawed unit now working as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Bear, DE 19701
Taylor F.
Job Details: 06/08/2022
Cx complaint is unit not cooling. Tested inspected and verifed complaint. Found the evap frozen over. Tested evap defrost thermistor and it was reading 25k when encased in ice. Found the harness to be correct and had condinuity through the inline fuses for the heater. Unit is not going into defrost. Ordering control and defrost thermistor. Cannot reschedule at thsi time.; ordrng 1 W11546690 (control) and 1 WPW10384183 (thermistor)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Columbia, MD 21044
Robert L.
Job Details: 06/08/2022
"no errors on arrival, installed main control per previous, confirmed rotor tight , DLMS calibratiion, tested all ops ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBRO36FMX01
Near Cabin John, MD 20818
Roberto I.
Job Details: 06/08/2022
"Replaced part and turned unit on. Compressor and fans started, unit good to go. Collected 125"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Townsend, DE 19734
Taylor F.
Job Details: 06/08/2022
Cx complaint is cycle signal not working. Tested inspected and verifed complaint. Found the cycle signal not responding. Ordering fascia. Cannot reschedule at this time due to SO parts.; ordrng 1 w11413566 (fascia)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Columbia, MD 21044
Robert L.
Job Details: 06/08/2022
"no errors on arrival, installed main control per previous, confirmed rotor tight , DLMS calibratiion, tested all ops ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBRO36FMX01
Near Cabin John, MD 20818
Roberto I.
Job Details: 06/08/2022
"Replaced part and turned unit on. Compressor and fans started, unit good to go. Collected 125"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Townsend, DE 19734
Taylor F.
Job Details: 06/08/2022
Cx complaint is cycle signal not working. Tested inspected and verifed complaint. Found the cycle signal not responding. Ordering fascia. Cannot reschedule at this time due to SO parts.; ordrng 1 w11413566 (fascia)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Pasadena, MD 21122
Eric W.
Job Details: 06/08/2022
installed new cabnet and tested unit no leaks
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Portsmouth, VA 23701
Zachery R.
Job Details: 06/08/2022
"cx complaint unit leaking from bottom, checked unit, come to find defective tub, also oil leaking from bearing onto clutch, drain pump is dragging on ground also ordering clutch , drain pump, tub, and gearcase to complete repair. advised cx tub will be shipped directly to Lowes and to inspect and contact VIA once tub arrives. cx agreed.; ordrng 1 W11219115 (tub) and 1 W11449840 (gearcase) and 1 W10721967 (drive pulley) and 1 W11399437 (drainpump)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC97EC0HZ01
Near Falls Church, VA 22043
Jason A.
Job Details: 06/08/2022
Corrected S/N D not B. CX complaint MW+0 display locks up & they had the issue re-appear. As far as I can tell Tech replaced UI but did not clear error code. Issue was banding & green pixels on display. Arrived at address & CX not able to explain if same issue or locked up display. Breaker was turned off. Display looks normal when turned on. Checked for error codes F6E0 error date stamp earliest 1/01/2018 latest 4/29/22. Check harness continuity. Set wifi OFF & set time & date. CX will leave wifi off. Test MW & OVEN heats.Called techline & business partners SR 7733831106. Called office as CX did not want to pay for SC. Office SC waived > JJ
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Pasadena, MD 21122
Eric W.
Job Details: 06/08/2022
installed new cabnet and tested unit no leaks
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Portsmouth, VA 23701
Zachery R.
Job Details: 06/08/2022
"cx complaint unit leaking from bottom, checked unit, come to find defective tub, also oil leaking from bearing onto clutch, drain pump is dragging on ground also ordering clutch , drain pump, tub, and gearcase to complete repair. advised cx tub will be shipped directly to Lowes and to inspect and contact VIA once tub arrives. cx agreed.; ordrng 1 W11219115 (tub) and 1 W11449840 (gearcase) and 1 W10721967 (drive pulley) and 1 W11399437 (drainpump)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC97EC0HZ01
Near Falls Church, VA 22043
Jason A.
Job Details: 06/08/2022
Corrected S/N D not B. CX complaint MW+0 display locks up & they had the issue re-appear. As far as I can tell Tech replaced UI but did not clear error code. Issue was banding & green pixels on display. Arrived at address & CX not able to explain if same issue or locked up display. Breaker was turned off. Display looks normal when turned on. Checked for error codes F6E0 error date stamp earliest 1/01/2018 latest 4/29/22. Check harness continuity. Set wifi OFF & set time & date. CX will leave wifi off. Test MW & OVEN heats.Called techline & business partners SR 7733831106. Called office as CX did not want to pay for SC. Office SC waived > JJ
We serviced a
KITCHENAID OVEN
Model KODE500EBS02
Near Bel Air, MD 21014
Neil H.
Job Details: 06/08/2022
cx complaint f2e1 new gasket seal around console panel and new console.; ordrng 1 W10836286 (gasket-kit)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Portsmouth, VA 23707
Zachery R.
Job Details: 06/08/2022
"replaced sump and owi, tested, unti working as designed. left old part with cx."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Rockville, MD 20850
Julian H.
Job Details: 06/08/2022
replaced evap cover attached thermistor to suction line test fan test59 running thermistor on test1 room temp which is good MUST WAIT 24HRS TO COOL UNIT DOWN
We serviced a
KITCHENAID OVEN
Model KODE500EBS02
Near Bel Air, MD 21014
Neil H.
Job Details: 06/08/2022
cx complaint f2e1 new gasket seal around console panel and new console.; ordrng 1 W10836286 (gasket-kit)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Portsmouth, VA 23707
Zachery R.
Job Details: 06/08/2022
"replaced sump and owi, tested, unti working as designed. left old part with cx."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Rockville, MD 20850
Julian H.
Job Details: 06/08/2022
replaced evap cover attached thermistor to suction line test fan test59 running thermistor on test1 room temp which is good MUST WAIT 24HRS TO COOL UNIT DOWN
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WML55011HS4
Near Hyattsville, MD 20782
Alexander D.
Job Details: 06/08/2022
installed interlock asm. 2 switches had wrong size terminals so i had to transfer 2 switches from old interlock asm to new one. tested unit. unit is now working properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Henrico, VA 23231
Chris B.
Job Details: 06/08/2022
cx complaint unit leaks inspecetde unit confirmed cx compalint found leak coming from dispencer inside of door at dispencer dispencer is leaking inside door then down to floor ordering dispencer; ordrng 1 WPW10671905 (dispencer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Fairfax, VA 22033
Richard B.
Job Details: 06/08/2022
"CX complant, No ice produced , Inspected unit and found fill tube partially frozen and when filling ice maker it is flowing out and onto the freezer floor . Ice maker will not riotate . Ordering ice maker as well as fill tube . Further work needed, RB; ordrng 1 W10837812 (water tube) and 1 W11292468 (fitting water) and 1 W11592795 (ice maker)"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WML55011HS4
Near Hyattsville, MD 20782
Alexander D.
Job Details: 06/08/2022
installed interlock asm. 2 switches had wrong size terminals so i had to transfer 2 switches from old interlock asm to new one. tested unit. unit is now working properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Henrico, VA 23231
Chris B.
Job Details: 06/08/2022
cx complaint unit leaks inspecetde unit confirmed cx compalint found leak coming from dispencer inside of door at dispencer dispencer is leaking inside door then down to floor ordering dispencer; ordrng 1 WPW10671905 (dispencer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Fairfax, VA 22033
Richard B.
Job Details: 06/08/2022
"CX complant, No ice produced , Inspected unit and found fill tube partially frozen and when filling ice maker it is flowing out and onto the freezer floor . Ice maker will not riotate . Ordering ice maker as well as fill tube . Further work needed, RB; ordrng 1 W10837812 (water tube) and 1 W11292468 (fitting water) and 1 W11592795 (ice maker)"
We serviced a
JENN-AIR RANGE
Model JED8430BDB
Near Gambrills, MD 21054
Kevin P.
Job Details: 06/08/2022
previous tech founf connectio issue internal on element for small center burner and in the process of testing the coil was moved and now is making contact. when i arrived the element is working in dual element setting showing the switch is sending power to both portions but not coming on as a single element showing the switch isnt sending power out to element in the single setting. unit will need a new switch 105.11 plus tax 2 @ tribles 111.42 total collected to order switch 110 labor will still be due on return visit to install both the switch and element together.; ordrng 1 WP74008248 (switch-inf)
We serviced a
WHIRLPOOL FREEZER
Model WRT541SZDM
Near Waynesboro, VA 22980
Kyle A.
Job Details: 06/08/2022
Cx complaint of frosting in the freezer. Did confirm gasket on rc and fc not sealing. Heated and molded gaskets and unit is now as designed.
We serviced a
MAYTAG FREEZER
Model MRT118FFFZ06
Near Suffolk, VA 23434
Zachery R.
Job Details: 06/08/2022
"cx complaint unit fc light nonresponsive and gaskets keep falling out of place, checked unit, fc at 6 degrees, rc at 39 degrees, used steamer to fluff fc and rc gasket, tested for voltage at light socket. no voltage, checked at control, 119vac present at control. ordering socket and bulb to complete repair. advised cx to keep eye on gaskets if gaskets are not seating properly to call back asap; ordrng 1 W11518235 (bulb) and 1 W10440814 (socket)"
We serviced a
JENN-AIR RANGE
Model JED8430BDB
Near Gambrills, MD 21054
Kevin P.
Job Details: 06/08/2022
previous tech founf connectio issue internal on element for small center burner and in the process of testing the coil was moved and now is making contact. when i arrived the element is working in dual element setting showing the switch is sending power to both portions but not coming on as a single element showing the switch isnt sending power out to element in the single setting. unit will need a new switch 105.11 plus tax 2 @ tribles 111.42 total collected to order switch 110 labor will still be due on return visit to install both the switch and element together.; ordrng 1 WP74008248 (switch-inf)
We serviced a
WHIRLPOOL FREEZER
Model WRT541SZDM
Near Waynesboro, VA 22980
Kyle A.
Job Details: 06/08/2022
Cx complaint of frosting in the freezer. Did confirm gasket on rc and fc not sealing. Heated and molded gaskets and unit is now as designed.
We serviced a
MAYTAG FREEZER
Model MRT118FFFZ06
Near Suffolk, VA 23434
Zachery R.
Job Details: 06/08/2022
"cx complaint unit fc light nonresponsive and gaskets keep falling out of place, checked unit, fc at 6 degrees, rc at 39 degrees, used steamer to fluff fc and rc gasket, tested for voltage at light socket. no voltage, checked at control, 119vac present at control. ordering socket and bulb to complete repair. advised cx to keep eye on gaskets if gaskets are not seating properly to call back asap; ordrng 1 W11518235 (bulb) and 1 W10440814 (socket)"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HS0
Near Fallston, MD 21047
Neil H.
Job Details: 06/08/2022
cx complaint the unit display f6e1 and burned food in the oven found the sensor reading out of range number and when in dia before activating anything the broil element on and full orange new control and temp sensor needed unit displayed 214 degrees and wasn't on 120 collected cx going to speak with husband to think about replacing unit and if repair needed will call us. 620.54 total on repair if needed; ordrng 1 W11256088 (Whirlpool Range Oven Control Board)
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Silver Spring, MD 20902
Israel R.
Job Details: 06/08/2022
Installed new control. Tested unit is back to normal operations. Unit is back to normal operations.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near ,
Frederick R.
Job Details: 06/08/2022
"Replaced compressor, evap, installed UV drier and coupler. Pressure tested unit at 140psi with nitrogen and no leaks. Vac'd unit down to 30in for 15 mins. Vac held after closing guages. Filled unit with 3.75oz of R134a. Compressor was running good as well as evap nad condenser fan. Low side pressure stablized at around 1 psi. Frost patter began but could fully make sure because CX had put unit on porch and removed all of the doors. There was missing hardware so I couldnt put unit back together. Unplugged unit before I left. Unit is working as designed. Job is complete"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HS0
Near Fallston, MD 21047
Neil H.
Job Details: 06/08/2022
cx complaint the unit display f6e1 and burned food in the oven found the sensor reading out of range number and when in dia before activating anything the broil element on and full orange new control and temp sensor needed unit displayed 214 degrees and wasn't on 120 collected cx going to speak with husband to think about replacing unit and if repair needed will call us. 620.54 total on repair if needed; ordrng 1 W11256088 (Whirlpool Range Oven Control Board)
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Silver Spring, MD 20902
Israel R.
Job Details: 06/08/2022
Installed new control. Tested unit is back to normal operations. Unit is back to normal operations.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near ,
Frederick R.
Job Details: 06/08/2022
"Replaced compressor, evap, installed UV drier and coupler. Pressure tested unit at 140psi with nitrogen and no leaks. Vac'd unit down to 30in for 15 mins. Vac held after closing guages. Filled unit with 3.75oz of R134a. Compressor was running good as well as evap nad condenser fan. Low side pressure stablized at around 1 psi. Frost patter began but could fully make sure because CX had put unit on porch and removed all of the doors. There was missing hardware so I couldnt put unit back together. Unplugged unit before I left. Unit is working as designed. Job is complete"
We serviced a
WHIRLPOOL MICROWAVE
Model KMHC319ESS5
Near Fairfax, VA 22031
Jason A.
Job Details: 06/08/2022
CX complaint MW not heating. Checked no error codes. Fans & door switches & lights work > JJ; ordrng 1 W11230995 (magnetron) and 1 W10772112 (transformr) and 1 W11256462 (diode) and 1 W10561770 (Cap)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Denton, MD 21629
Alexander W.
Job Details: 06/08/2022
"CX stated unit not working at all tested inspected and verified cx complaint installed parts per previous diags tested unit, unit is now operating as desgined job is complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Knotts Island, NC 27950
Austin D.
Job Details: 06/08/2022
"cx complaint ice maker leaking. checked unit and found that the ice maker in the harvest cycle puts in way too much water and then it starts to over flow. therefore, the unit needs a new ice maker. part is on order.; ordrng 1 w11510803 (ice maker)"
We serviced a
WHIRLPOOL MICROWAVE
Model KMHC319ESS5
Near Fairfax, VA 22031
Jason A.
Job Details: 06/08/2022
CX complaint MW not heating. Checked no error codes. Fans & door switches & lights work > JJ; ordrng 1 W11230995 (magnetron) and 1 W10772112 (transformr) and 1 W11256462 (diode) and 1 W10561770 (Cap)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Denton, MD 21629
Alexander W.
Job Details: 06/08/2022
"CX stated unit not working at all tested inspected and verified cx complaint installed parts per previous diags tested unit, unit is now operating as desgined job is complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Knotts Island, NC 27950
Austin D.
Job Details: 06/08/2022
"cx complaint ice maker leaking. checked unit and found that the ice maker in the harvest cycle puts in way too much water and then it starts to over flow. therefore, the unit needs a new ice maker. part is on order.; ordrng 1 w11510803 (ice maker)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Leesburg, VA 20176
Ezra M.
Job Details: 06/08/2022
"installed lower spray arm, cust stated top right rack stop not staying in place, rack coming out. replaced rack stop from van stock after verifiying not clipping into place properly; ordrng 1 WPW10508950 (stop), used 1 WPW10508950 (stop) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM05
Near Fairfax, VA 22030
Robert W.
Job Details: 06/08/2022
CX Complaint is there are scratches in door. Inspected unit and found scratches in the protective film not in door peeled back film and door is fine.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Gettysburg, PA 17325
Sal R.
Job Details: 06/08/2022
"Per the previouse tech, I was able to access and replace the dispenser. I then tested unit and unit test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Leesburg, VA 20176
Ezra M.
Job Details: 06/08/2022
"installed lower spray arm, cust stated top right rack stop not staying in place, rack coming out. replaced rack stop from van stock after verifiying not clipping into place properly; ordrng 1 WPW10508950 (stop), used 1 WPW10508950 (stop) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM05
Near Fairfax, VA 22030
Robert W.
Job Details: 06/08/2022
CX Complaint is there are scratches in door. Inspected unit and found scratches in the protective film not in door peeled back film and door is fine.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Gettysburg, PA 17325
Sal R.
Job Details: 06/08/2022
"Per the previouse tech, I was able to access and replace the dispenser. I then tested unit and unit test good."
We serviced a
WHIRLPOOL OVEN
Model MER6772BAB
Near Baltimore, MD 21230
Shane M.
Job Details: 06/08/2022
cx complaint the upper oven isnt getting to proper temps. preheated the unit to 350F. bake element never got hot. 120v to element. gave cx a quote for the repairs. cx paid in full by card. ordering bake element .; ordrng 1 74004105 (element)