We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Powells Point, NC 27966
Branden R.
Job Details: 10/14/2022
"cx complaint water level at top of tub.when finished washing clothes are wrapped around agitator,clothes . . . checked uint and found unit will not drain while testing , found lower harness split from connetor causing drain to have no vac , also found inlet valve out of range on unit , rewired lower harness for proper connetion and installed inlet valve tested unit and everything tested good unit is running as designed ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ
Near Boiling Springs, PA 17007
Fred G.
Job Details: 10/14/2022
arrived to home to find out the cx already had the unit repaired today by another company. lowes sent 2 companys out.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Bryans Road, MD 20616
Robert A.
Job Details: 10/14/2022
Cx complaint that the unit is loud during the wash cycles. I inspected the unit to confirm the complaint. I found no error codes and ran a service cycle. All components worked fine. The noise that the cx identified is the drain pump running when there is no more water. I thoroughly explained all potential noises to the cx. The unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Salisbury, MD 21804
Michael E.
Job Details: 10/14/2022
"CX complaint: not spinning out clothes. Tested and verified complaint. I found rust had gotten into inlet valve and was clogging it up. I replaced the inlet valve assembly, tested unit and it is now working properly. Job is complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW1
Near Fredericksburg, VA 22406
Robert W.
Job Details: 10/14/2022
"Replaced gearcase, motor, harness, clutch, Shifter and belt calibrated unit unit is workin gproperly."
We serviced a
WHIRLPOOL OVEN
Model WEG750H0HZ0
Near Elkridge, MD 21075
Robert L.
Job Details: 10/14/2022
"installed main control per previous, tested all ops ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Hampton, VA 23666
Carl A.
Job Details: 10/14/2022
"cx complaint of unit not dispencing water and making icemaker ,checked to find water valve failing fliter houseing replaced both parts tested unit works as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Mechanicsburg, PA 17055
Fred G.
Job Details: 10/14/2022
cx complaint unit is displaying a f3e2 error code. inspected unit and entered diag and found f3e2. cleared code ran auto test and found unit did finish. replaced control due to the pressure related error codes. calibarated unit and ran auto test and found unit checks good.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Hagerstown, MD 21740
Andrew S.
Job Details: 10/14/2022
Cx complaint is that the unit is running constantly in what seems to be the drain cycle. Upon arrival I found that the unit was unplugged. I plugged the unit back in and the drain started immediately. I was able to cancel the drain cycle. I then ran the diag test and found that the unit wasa ble to complete the cycle without error. I then ran the calibration cycle. Unit is now functioning as intended. Job complete
We serviced a
KITCHENAID ICE MAKER
Model KRFC704FBS02
Near Finksburg, MD 21048
Brian R.
Job Details: 10/14/2022
cx complaint is unit is still clumping ice and freezing it all together. topok temp readings first of 39 in FF and 4 in Freezer. pulled ice bin and say ice and clump and pulled ice maker and pulled a piece of ice that was forming in the back of ice maker and could see where it was leaking down and dripping in bin when mold was filling. no cold air or light coming through ice door. adjusted fill tube and wires behing ice maker in case mold was pressed out some and unit was getting water behind some. clearer ice bin of chunks and reset unit. advised cx to give unit a few days to see what happens and give us a call back if needed unit does have a torn door gasket on right door.went over unit with cx.units O-O-W and cx will pay 120 service for today.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Marietta, PA 17547
Justin L.
Job Details: 10/14/2022
Cx complaint lid broke but they had a new one that needed installed. Was able to access unit and found lid cracked. Quoted cx for repair and collected full amount. Installed lid and tested unit operating as designed no further work needed
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Lancaster, PA 17602
Justin L.
Job Details: 10/14/2022
Cx complaint unit not completing cycles. Was able to access unit amnd found cold water side disconnected and garden hose hooked up with unit unplugged. Entered diagnostic and found no saved codes. Verified voltage going into board. Hooked hoses up properly and ran diagnostic test no issues. Ran a quick wash with 4 bath towels and went through with no issues. Started a normal cycle with no issues. Contacted techline and Spoke to Chris. Unit is operating as designed and cx needs to leave everything attached. No further work needed
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Portsmouth, VA 23701
Zachery R.
Job Details: 10/14/2022
"eplaced handle. tested, unit working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Sinking Spring, PA 19608
Justin L.
Job Details: 10/14/2022
As per Technical Service Pointer #: W11540964 found that the bushings matched those of the ones that needed changed and the serial number was within the range. Was able to access unit and replace parts. Tested unit and unit now checks good no further work needed
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Glen Burnie, MD 21061
Alexander D.
Job Details: 10/14/2022
"cx complaint unit not drying dishes. inspected unit and verified complaint. dispenser has rinseaid in it, cx is using hi temp wash with heated dry. ran diagnostics and have f3e3 failed calibration error stored. ran test cycle. had f6e2 error after test cycle completed. found alot of excess suds in unit but unit is heating. cleared errors and ran another test cycle with a capful of vegetable oil to clear suds. no errors came back and excess suds are gone. found cx using Palmolive liquid detergent that doesnt have HE logo on bottle that may be causing excess suds and poor drying. advised cx he should switch to HE detergent and to monitor and call back if issue persists after unit completed calibration properly. if cx calls back preid owi(W11084121) and control(W11306302)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Elizabeth City, NC 27909
Branden R.
Job Details: 10/14/2022
came out to replace parts on unit disassembled and replace all parts needed tested unit and unit is running as designed.
We serviced a
WHIRLPOOL FREEZER
Model WRX735SDBM03
Near Stephens City, VA 22655
Ezra M.
Job Details: 10/14/2022
installed drain tube
We serviced a
JENN-AIR MICROWAVE
Model JMW2330WB00
Near Hershey, PA 17033
Fred G.
Job Details: 10/14/2022
"cx complaint microwave will stop intermittently. the light will go off and the time would stop. inspected unit and found every 4th or 5th time it will stop counting down, the interior light went off but the turn table would still rotate. i was able to access unit and replace the interlock and the microwave control board. tested unit almost 10 times and it didnt happen again. unit checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Linthicum Heights, MD 21090
Alexander D.
Job Details: 10/14/2022
replaced control tested unit. advised cx to allow 48-72 hours for temps to adjust and call back if issues persist. cx understands.
We serviced a
WHIRLPOOL WASHER
Model LTE5243DQ2
Near Baltimore, MD 21208
Keith H.
Job Details: 10/14/2022
installed new latch tested it unit is working
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Charles Town, WV 25414
Danny R.
Job Details: 10/14/2022
called tech line unit is making a tap from freon fill there isnt anything i can do but preform this service pointer from wp . abput benting the cap tube and filter dryier unit checksok https://cfvod.kaltura.com/pd/p/1661131/sp/166113100/serveFlavor/entryId/1_jcc8p0le/v/1/ev/10/flavorId/1_3t67dvtu/name/a.mp4
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Smithsburg, MD 21783
Andrew S.
Job Details: 10/14/2022
Per previous tech I was able to access and replace the motor and capacitor. I then ran the diag test and found that it is now functioning as intended. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Yorktown, VA 23690
Lucas R.
Job Details: 10/14/2022
"replaced heater, tested, unit working as designed.0"
We serviced a
MAYTAG OVEN
Model MGS8800FZ1
Near Upperco, MD 21155
Brian R.
Job Details: 10/14/2022
cx complaint is finish is coming off now and she didnt see it before and didnt know if it had to do with the high flames after conversion kit was installed but valves not adjusted. replaced caps but center did not come with kit. tested unit and unit now checks. job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Crownsville, MD 21032
Alexander W.
Job Details: 10/14/2022
"Cx stated unit not working at all inspected tested and verified cx complaint installed part per previous diag tested unit, unit still Doing same thing inspected unit, found wash motor getting 120VAC from control not coming on gave cx quote for sump cx denied quote John complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Crownsville, MD 21032
Alexander W.
Job Details: 10/14/2022
"Cx stated unit not working at all inspected tested and verified cx complaint installed part per previous diag tested unit, unit still Doing same thing inspected unit, found wash motor getting 120VAC from control not coming on gave cx quote for sump cx denied quote John complete."
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW1
Near Mechanicsburg, PA 17050
Fred G.
Job Details: 10/14/2022
"cx complaint when unit is washing it makes a noise. inspected unit entered diag and found f2e1, f6e2. ran auto test and found when unit is agitating the whole wash basket not just the wash plate. lifted unit up to find gearcase oil all over unit. tried to remove rotor and found it seized to shaft. qouted cx for the repair and cx decloined. cx only paid the service call $120"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Red Lion, PA 17356
Drew B.
Job Details: 10/14/2022
replaced alla parts and not tripping breaker called and spoke to Kurt techline incase does again said cant be on gfci breakers regardless.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Spotsylvania Courthouse, VA 22553
Eric F.
Job Details: 10/14/2022
"Confirmed cx complaint unit not producing ice. Tested ice maker, found ice maker harness not fully seated. Reseated harness, tested unit, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Beaverdam, VA 23015
Thomas B.
Job Details: 10/14/2022
Cx complaint unit is not working properly inspected unit found filter housing door has come off unable to reseat on hinge removed and replaced the filter housing tested for proper use unit now functions normally
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near New Oxford, PA 17350
Bernard M.
Job Details: 10/14/2022
"Cx complaint unit won't agitate or spin. Entered diag and found error code F7E1 tachometer missing. Ran test cyle and unit didn't agitate nor spin. Inspected underneath and found the motor disconnected. Reconnected motor, ran auto test and unit completed test without issues. Unit checks good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Norfolk, VA 23504
Justin W.
Job Details: 10/14/2022
cx complaint unit not working. confirmed 120 vac to unit. found neutral at terminal loose not allowing circuit to be completed. tightened and tested unit working as designed
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Glen Allen, VA 23059
Thomas B.
Job Details: 10/14/2022
Cx complaint unit is not working properly inspected unit found the interlock on the right hand side of unit had a connector not connected instead sitting on top of its post removed and replaced the interlock tested and inspected for proper use unit now functions normally
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Harrisburg, PA 17112
Sal R.
Job Details: 10/14/2022
"Per the previouse tech, I was able to access and replace the water inlet valve. I then tested the unit on a manuel test 3 and a auto test. UNit test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Waynesboro, PA 17268
Andrew S.
Job Details: 10/14/2022
Per previous diag I was able to repalce the ice door and chute. i then verified that the ice and water dispenses. Unit is now functioning as intended. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Sinking Spring, PA 19608
Justin L.
Job Details: 10/14/2022
Cx complaint ice maker leaking was able to access unit and found cracked mold. Quoted cx for repair and collected full amount. Replaced with pre-id and tested unit now checks good no further work needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Sinking Spring, PA 19608
Justin L.
Job Details: 10/14/2022
Cx complaint ice maker leaking was able to access unit and found cracked mold. Quoted cx for repair and collected full amount. Replaced with pre-id and tested unit now checks good no further work needed
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near New Oxford, PA 17350
Bernard M.
Job Details: 10/14/2022
"Cx complaint unit won't start. Plugged in unit and the drain pump came on. Held start button in and pump turned off. Entered diag and found no error codes. Recalibrated and ran auto test, test completed without issues. Checked underneath for wire damage and everything checked good. Unit checks good. Cx paid $120 service fee"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near New Oxford, PA 17350
Bernard M.
Job Details: 10/14/2022
"Cx complaint unit won't start. Plugged in unit and the drain pump came on. Held start button in and pump turned off. Entered diag and found no error codes. Recalibrated and ran auto test, test completed without issues. Checked underneath for wire damage and everything checked good. Unit checks good. Cx paid $120 service fee"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Fairfield, PA 17320
Bernard M.
Job Details: 10/14/2022
Cx complaint unit stop running. When arrived thew door was locked with water and clothes inside. Shut off unit and found drain pump running but no water was removed. Got lid unlocked for cx to remove clothes. Unit wouldn't go into diag or power on. Gave cx quote for repair and they'll be purchasing new unit. Cx paid $120 service fee
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Fairfield, PA 17320
Bernard M.
Job Details: 10/14/2022
"Cx complaint ice is sitting at bottom of freezer and leaking. Inspected unit and removed evap cover, found the drain had been clogged and ice formed along the bottom of evap dripping down to bottom. Defrosted and unclogged drain, poured water through drain to ensure all water would flow through. Drain tube is unclogged and unit checks good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Fairfield, PA 17320
Bernard M.
Job Details: 10/14/2022
"Cx complaint unit doesn't start. Attempted to enetr diag and found all leds would just stay lit, unable to run test cycle. Found proper voltage at junction. Accessed control and found improper voltage. Checked door switch and found no continuity. Replaced control and door switch using pre-id parts, ran normal cycle and unit powered on and ran ccycle and drained. Unit now runs as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Salisbury, MD 21804
Michael E.
Job Details: 10/14/2022
CX complaint: not spinning clothes out. Tested and verified complaint. F8E1 error code. Inspected inlet valve filter and it was clear. Both valves closed at the wall. It appears CX has been closing water valves when unit not in use. We have gretat water flow from both valves into unit. I believe this error happened due to wall valve being only partially opened. Unit is working properly. Job is complete
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Mount Airy, MD 21771
Marc M.
Job Details: 10/14/2022
inspected unit prior to install and found both water dispenser and icemaker are not cycling water. checked pressure to unit and found substantail pressure however the unit would not send water from the main inlet valve. replaced inlet valve and unit now checks good.
We serviced a
WHIRLPOOL MICROWAVE
Model KMBS104ess03
Near Fredericksburg, VA 22405
Robert W.
Job Details: 10/14/2022
CX Complaint is the display isnt working. Inspected unit and found the display isnt working pulled uhnit and found the display board has failed causing display not to work. Replaced board and tested unit is working prioprly.
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH01
Near Baltimore, MD 21206
Eric W.
Job Details: 10/14/2022
got to unit and foundlower frame of unit bowedout causing air to get into unit called wp to document findings
We serviced a
KITCHENAID ICE MAKER
Model KUIX535HPA01
Near Baltimore, MD 21210
Keith H.
Job Details: 10/14/2022
cx complaint is unit not making ice inpsected unti found water pressure slim to none from valve. i removed filter and water pressure became normal ran test all ops working . infromed cx of bad fitler unit is working
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Norfolk, VA 23523
Justin W.
Job Details: 10/14/2022
replaced bellow performed test 12 unit working as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Powhatan, VA 23139
Joseph D.
Job Details: 10/14/2022
"replaced door and hinge, unit now seals properly"
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Harrisburg, PA 17102
Sal R.
Job Details: 10/14/2022
"Per the previouse tech, i was able to access and replace the motor and run cap. I then ran a recalibration and a auto test. Unit is opperating as designed. UNit test good."
We serviced a
KITCHENAID DISHWASHER
Model WDT970SAKZ0
Near Baltimore, MD 21214
Eric W.
Job Details: 10/14/2022
nstallled new drain pump and tested unit unit seem tobe working propelry
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Monrovia, MD 21770
Marc M.
Job Details: 10/14/2022
"upon arrival unit had drained about half way following previous cycled. found standing water in the tub and ran 'cancel/drain' cycle. unit drained fully within the drain cycle. filled unit again under normal cycle and drained after sump had been activated. again, unit drained completely within the alotted time. did find while unit drained that the garbage disposal would fill to the threshold with water, tho the unit did completely drain. filled and drained unit several times and during evey time the unit fully drained within the 3 minute drain cycle. again, contacted techline. bewteen running unit into a 5 gallon bucket and then back to the grabage disposal found that garbage disposal is not rapdily enough draining the water and resulting in the drain hose being completely submerged."
We serviced a
KITCHENAID REFRIGERATOR
Model KRBR109ESS00
Near Arlington, VA 22201
David J.
Job Details: 10/14/2022
"Arrived to building customer was downstairs waiting. Stated he had to cancel the visit that he does not want to go through with the repair at this time. If he decides to do it later on, he will give us a call."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Ellicott City, MD 21043
Keith H.
Job Details: 10/14/2022
cx complaint is unit has frost buildup in freezer inpsecte dunit and found the door 'twisted' no closing proeprly i cleared forst reinstalle dand adjusted door unit is working now.. cx has rust on right door left quote for if they want repaired
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Ranson, WV 25438
Danny R.
Job Details: 10/14/2022
installed parts checksok
We serviced a
MAYTAG DRYER
Model MED6230HW
Near Shenandoah Junction, WV 25442
Danny R.
Job Details: 10/14/2022
installed parts checksok
We serviced a
MAYTAG DRYER
Model MED6230HW
Near Shenandoah Junction, WV 25442
Danny R.
Job Details: 10/14/2022
installed parts checksok
We serviced a
MAYTAG DRYER
Model MED6230HW
Near Shenandoah Junction, WV 25442
Danny R.
Job Details: 10/14/2022
installed parts checksok
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS02
Near Baltimore, MD 21230
Alexander D.
Job Details: 10/14/2022
replaced display board. tested unit. unit is now working properly
We serviced a
KITCHENAID OVEN
Model KOCE500ESS20
Near Leesburg, VA 20175
Justin S.
Job Details: 10/14/2022
replaced the outer door and the unit is now good
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Frederick, MD 21702
Ricky E.
Job Details: 10/14/2022
"customer stated that the hot valve drips after use. verified issue and replaced tha valve, unit cks ok"
We serviced a
JENNAIR OVEN
Model JJW2430DP01
Near Tall Timbers, MD 20690
Shawn D.
Job Details: 10/14/2022
replaced console then powered unit up programmed and tested unit now works and heats blower running. unit is good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Stephens City, VA 22655
Ezra M.
Job Details: 10/14/2022
"unit covered under rentacenter 2nd year, but cust stated at door unit working, notified rentacenter that service no longer needed."
We serviced a
WHIRLPOOL FREEZER
Model MZF34X16DW01
Near Shepherdstown, WV 25443
Danny R.
Job Details: 10/14/2022
installed parts checks ok
We serviced a
WHIRLPOOL FREEZER
Model MZF34X16DW01
Near Shepherdstown, WV 25443
Danny R.
Job Details: 10/14/2022
installed parts checks ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Chesapeake, VA 23321
Zachery R.
Job Details: 10/14/2022
"cx complaint unit not drying. checked all fuses and element, everything checked good, checked airflow, unit has poor airflow, removed vent from unit to verify airflow within unit is good. showed cx how unit has poor airflow, duct is at the top of cx home, was not able to visually check. advised cx to have vents cleaned."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Chesapeake, VA 23321
Zachery R.
Job Details: 10/14/2022
"cx complaint unit not drying. checked all fuses and element, everything checked good, checked airflow, unit has poor airflow, removed vent from unit to verify airflow within unit is good. showed cx how unit has poor airflow, duct is at the top of cx home, was not able to visually check. advised cx to have vents cleaned."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Chesapeake, VA 23321
Zachery R.
Job Details: 10/14/2022
"cx complaint unit not drying. checked all fuses and element, everything checked good, checked airflow, unit has poor airflow, removed vent from unit to verify airflow within unit is good. showed cx how unit has poor airflow, duct is at the top of cx home, was not able to visually check. advised cx to have vents cleaned."
We serviced a
KITCHENAID DISHWASHER
Model KDPM354GPS0
Near Baltimore, MD 21230
Alexander D.
Job Details: 10/14/2022
replaced console and control. tested unit. unit is now working properly. cx paid remaining balance of 110.00 labor
We serviced a
KITCHENAID DISHWASHER
Model KDPM354GPS0
Near Baltimore, MD 21230
Alexander D.
Job Details: 10/14/2022
replaced console and control. tested unit. unit is now working properly. cx paid remaining balance of 110.00 labor
We serviced a
KITCHENAID DISHWASHER
Model KDPM354GPS0
Near Baltimore, MD 21230
Alexander D.
Job Details: 10/14/2022
replaced console and control. tested unit. unit is now working properly. cx paid remaining balance of 110.00 labor
We serviced a
JENN-AIR DISHWASHER
Model JDPSS245LX0
Near Rockville, MD 20852
Roberto I.
Job Details: 10/14/2022
"Cx had adrain pump shipped by Whirlpool, and I installed that one. Ran a test cycle, the unit worked as designed"
We serviced a
JENN-AIR DISHWASHER
Model JDPSS245LX0
Near Rockville, MD 20852
Roberto I.
Job Details: 10/14/2022
"Cx had adrain pump shipped by Whirlpool, and I installed that one. Ran a test cycle, the unit worked as designed"
We serviced a
JENN-AIR DISHWASHER
Model JDPSS245LX0
Near Rockville, MD 20852
Roberto I.
Job Details: 10/14/2022
"Cx had adrain pump shipped by Whirlpool, and I installed that one. Ran a test cycle, the unit worked as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Perry Hall, MD 21128
Neil H.
Job Details: 10/14/2022
replaced the filter housing unit checked good no leaking
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Perry Hall, MD 21128
Neil H.
Job Details: 10/14/2022
replaced the filter housing unit checked good no leaking
We serviced a
KITCHENAID O.T.R MICROWAVE
Model KMLS311HSS5
Near Stafford, VA 22554
Robert W.
Job Details: 10/14/2022
"Replaced both panels the new UI panel already had UI on it new control is wrong. Replaced left panel and display panel and tested unit with orignal control unit is working properly, no stuck key unit is heating properly and is turning off. Unit is working properly."
We serviced a
KITCHENAID O.T.R MICROWAVE
Model KMLS311HSS5
Near Stafford, VA 22554
Robert W.
Job Details: 10/14/2022
"Replaced both panels the new UI panel already had UI on it new control is wrong. Replaced left panel and display panel and tested unit with orignal control unit is working properly, no stuck key unit is heating properly and is turning off. Unit is working properly."
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM07
Near Powhatan, VA 23139
Joseph D.
Job Details: 10/14/2022
"replaced drier, if drier leaks again unit is not fixable as no more refrigerant lines are left for lokring and cannot braze 7001. working properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Williamsburg, VA 23185
Lucas R.
Job Details: 10/14/2022
"cx complaint handle falling off, checked unit found set screws backing out of handle causing handle to fall off, and panel not to align door, allowing door not to contact switch, added lok titr to set screws and resecure handle, unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Williamsburg, VA 23185
Lucas R.
Job Details: 10/14/2022
"cx complaint handle falling off, checked unit found set screws backing out of handle causing handle to fall off, and panel not to align door, allowing door not to contact switch, added lok titr to set screws and resecure handle, unit working as designed."
We serviced a
MAYTAG WASHER
Model MVWB850YW0
Near Stafford, VA 22554
Robert W.
Job Details: 10/14/2022
Cx Complaint is the ujnit isnt spinning. F71 error ran unit in diag and unit is operating properly ran drain and spin cycle with clothes and unit is operating properly hub unlocking and locking prpoperly suspension seems good. unit is working properly
We serviced a
MAYTAG WASHER
Model MVWB850YW0
Near Stafford, VA 22554
Robert W.
Job Details: 10/14/2022
Cx Complaint is the ujnit isnt spinning. F71 error ran unit in diag and unit is operating properly ran drain and spin cycle with clothes and unit is operating properly hub unlocking and locking prpoperly suspension seems good. unit is working properly
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Williamsburg, VA 23188
Lucas R.
Job Details: 10/14/2022
reseated power supply to faucet.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Williamsburg, VA 23188
Lucas R.
Job Details: 10/14/2022
reseated power supply to faucet.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Frederick, MD 21703
Ricky E.
Job Details: 10/14/2022
6-2 7-0 6-3 7-5 the unit shows 2 errors for comm issues between the ui and control and the control and ui.. the customer is replacing the unit
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Frederick, MD 21703
Ricky E.
Job Details: 10/14/2022
6-2 7-0 6-3 7-5 the unit shows 2 errors for comm issues between the ui and control and the control and ui.. the customer is replacing the unit
We serviced a
MAYTAG OVEN
Model MEW9630FZ04
Near Fort Washington, MD 20744
Robert A.
Job Details: 10/14/2022
Cx complaint that the unit is not heating at all. I inspected the unit and confirmed the complaint. I ran bake and broil on both ovens and neither one heated at all. I checked the J box and found the red wires had a loose connection. I secured the wires and tested the unit for the cx. The unit is working as designed. I collected the service call fee by CC.
We serviced a
MAYTAG OVEN
Model MEW9630FZ04
Near Fort Washington, MD 20744
Robert A.
Job Details: 10/14/2022
Cx complaint that the unit is not heating at all. I inspected the unit and confirmed the complaint. I ran bake and broil on both ovens and neither one heated at all. I checked the J box and found the red wires had a loose connection. I secured the wires and tested the unit for the cx. The unit is working as designed. I collected the service call fee by CC.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Reading, PA 19608
Justin L.
Job Details: 10/14/2022
As per Technical Service Pointer #: W11540964 found that the bushings matched those of the ones that needed changed and the serial number was within the range. Was able to access unit and replace parts. Tested unit and unit now checks good no further work needed
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Reading, PA 19608
Justin L.
Job Details: 10/14/2022
As per Technical Service Pointer #: W11540964 found that the bushings matched those of the ones that needed changed and the serial number was within the range. Was able to access unit and replace parts. Tested unit and unit now checks good no further work needed
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Williamsburg, VA 23188
Lucas R.
Job Details: 10/14/2022
"cx complaint scraping noise, checked unit found punch hole for water valve in back of cabinet punched in rubbing on drum, secured tab back through panel, tested, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Elizabeth City, NC 27909
Branden R.
Job Details: 10/14/2022
"came out to replace parts on unit , disasembled and replaced all parts needed , tested unit and unit is running as designed ."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS
Near Washington, DC 20008
Dustin F.
Job Details: 10/14/2022
"CX complaint: Small leak on front left bottom corner.Inspected unit, confirmed CX complaint.Inspected vent fan and gasket, and inner door panel for leaks. found no water evidence. inspected door gasket and found tear in gasket, replaced gasket. Tested unit, unit works as intended."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Hagerstown, MD 21740
Danny R.
Job Details: 10/14/2022
adjusted water vavle conection to harness was loose cusing cold water to not come after harnes reinstalled checksok
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Richmond, VA 23230
Chris B.
Job Details: 10/14/2022
replaced suspention tested unit working as desighned
We serviced a
WHIRLPOOL OVEN
Model RBD305PDS15
Near Richmond, VA 23222
Chris B.
Job Details: 10/14/2022
cx comp inner glass has cracks insp unit conf cx comp found inner glass glass to have thermal heat cracks replaced inner top door glass tested unit working as desighned
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Bowie, MD 20715
Shane B.
Job Details: 10/14/2022
"cx complaint is the unit displaying F8E4. when i arrived that error was displays and drain pump was running. inspected drip pan and found a very small amount of water in the drip tray. unit has the original heater in it, it needs to be replaced per service pointer. i checked for codes and found F8E4, FAE2. clear code, ran service cycle. nothing leaked. started normal cycle, nothing leaked. door gasket is worn, may be leaking randomly depending on how/what is in unit. i replaced heater and door gasket. when reinstalling supply line i found it is dripping from the crimped fitting behind the metal 90 going to valve. took pic and showed cx. he is going to replace the supply line. i tested the unit. new heater does not leak. unit is working as designed. cx paid in full for repair."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Bowie, MD 20721
Mitchell H.
Job Details: 10/14/2022
cx complaint unit stops cooling at times. found evap perfectly frosted over today. replaced evap harness as the bimetal is more than lilkely sticking at times and causing unit to not go into defrost. even last techs pic showed over frosting not a low charge or any SS issue. compressor not needed. informed cx to keep an eye on unit but otherwise unit is working as desindned. job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM04
Near Lanham, MD 20706
Mitchell H.
Job Details: 10/14/2022
cx complaint unit is not cooling. got to unit and found compressor locked up. cut out old compressor to a full charge. installed new compressor. vaccumed down and held good. filled to 48g of r600. tested and unit is now cooling. good to go. job completed.