We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Hopewell, VA 23860
John P.
Job Details: 06/10/2022
CX declined service service said they're still paying on unit through Rent-A-Center advised them to call Rent-A-Center due to unit being out of warranty
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKW0
Near Washington, DC 20008
Ricardo S.
Job Details: 06/10/2022
"customer complains of a water leak in the lower left corner of the dishwasher door, inspected the unit and it is not level, and that why the unit leaks.. unti tested with cx and working ok.. no leaks"
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS0
Near Alexandria, VA 22315
Lloyd B.
Job Details: 06/10/2022
Cx complained the unit did not start. Inspected the unit and found the bottom interlock was stuck in the cabinet. Unit needs new interlock system; ordrng 1 W11244490 (interlock)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB
Near Manakin-Sabot, VA 23103
Thomas B.
Job Details: 06/10/2022
Cx complaint unit is not working properly inspected unit removed and replaced the hinges and tested and inspected for proper use unit now functions normally
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKW0
Near Washington, DC 20008
Ricardo S.
Job Details: 06/10/2022
"customer complains of a water leak in the lower left corner of the dishwasher door, inspected the unit and it is not level, and that why the unit leaks.. unti tested with cx and working ok.. no leaks"
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS0
Near Alexandria, VA 22315
Lloyd B.
Job Details: 06/10/2022
Cx complained the unit did not start. Inspected the unit and found the bottom interlock was stuck in the cabinet. Unit needs new interlock system; ordrng 1 W11244490 (interlock)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB
Near Manakin-Sabot, VA 23103
Thomas B.
Job Details: 06/10/2022
Cx complaint unit is not working properly inspected unit removed and replaced the hinges and tested and inspected for proper use unit now functions normally
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Fayetteville, PA 17222
Andrew S.
Job Details: 06/10/2022
"Cx complaint is that the unit is not running. Upon arrival I found that the unit was not hooked up to any water lines and only had power. I was able to find 3 error codes. F7E5, F8E1 and F2E. I am ordering the parts needed. Please contact cx when the parts are availble to schedule the retrun visit.; ordrng 1 W11417466 (Control) and 1 W11038689 (Water Valve) and 1 W10913953 (Shifter)"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SFZ4
Near Springfield, VA 22153
Demonte S.
Job Details: 06/10/2022
Inspected the unit. Found that the cx is saying that the Console isn't working. I then checked the power to the Control Board. I'm getting 122.2 Volts. Checked the User Interface Harness's to the Control Board. Harness is fully in but the port on the Control Board / User Interface Harness is corroded. Unit will need the User Interface = W10898450 & Control Board = W10906431. Cx paid for the Service Call Only by Card. Cx is paid in full. If the cx calls back order the main Control Board & User Interface. Don't go without parts.( Any questions please check Sd Pictures.)
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0AS05
Near Ashburn, VA 20148
Ricky E.
Job Details: 06/10/2022
"customer stated that the unit blows the breaker when used, and did this at the last service.. fnd that the connection at the homes junction box is faulty and burnt and the customer needs an electritian.. if the unit works after the electritian then the customer will cancel, but if any problems show after, the customer will keep the scheduled appt...; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Fayetteville, PA 17222
Andrew S.
Job Details: 06/10/2022
"Cx complaint is that the unit is not running. Upon arrival I found that the unit was not hooked up to any water lines and only had power. I was able to find 3 error codes. F7E5, F8E1 and F2E. I am ordering the parts needed. Please contact cx when the parts are availble to schedule the retrun visit.; ordrng 1 W11417466 (Control) and 1 W11038689 (Water Valve) and 1 W10913953 (Shifter)"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SFZ4
Near Springfield, VA 22153
Demonte S.
Job Details: 06/10/2022
Inspected the unit. Found that the cx is saying that the Console isn't working. I then checked the power to the Control Board. I'm getting 122.2 Volts. Checked the User Interface Harness's to the Control Board. Harness is fully in but the port on the Control Board / User Interface Harness is corroded. Unit will need the User Interface = W10898450 & Control Board = W10906431. Cx paid for the Service Call Only by Card. Cx is paid in full. If the cx calls back order the main Control Board & User Interface. Don't go without parts.( Any questions please check Sd Pictures.)
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0AS05
Near Ashburn, VA 20148
Ricky E.
Job Details: 06/10/2022
"customer stated that the unit blows the breaker when used, and did this at the last service.. fnd that the connection at the homes junction box is faulty and burnt and the customer needs an electritian.. if the unit works after the electritian then the customer will cancel, but if any problems show after, the customer will keep the scheduled appt...; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Fayetteville, PA 17222
Andrew S.
Job Details: 06/10/2022
Cx complaint is that the unit does not seem to be washing the clothes as it should. Cx stated that there are always clothes floating that dont get pulled down under the water. Upon arrival I found no error codes. I then ran the diag test and found that the unit is finishing the test as intended. I then let the cx load the clothes into the washer and instructed them on correct loading procedures. When the unit got into the wash cycle the clothes were getting moved and washed as intended. Unit is functioning as intended. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SDM0
Near Red Lion, PA 17356
Marc M.
Job Details: 06/10/2022
explained fees while in home servicing other appliance and cx did not want to proceed with repair. cancelled in home.
We serviced a
KITCHENAID COOKTOP
Model KCGD500GSS00
Near Falls Church, VA 22043
Jason A.
Job Details: 06/10/2022
CX complaint COOKTOP RF burner sparks at HI flame setting & with blower set to low. Per TSP W11105867 install motor restrictor plate & double up filter > JJ; ordrng 1 W11106057 (plate-mtr) and 1 W10907218 (mainfold incl switch harness) and 1 W10905834 (filter)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Fayetteville, PA 17222
Andrew S.
Job Details: 06/10/2022
Cx complaint is that the unit does not seem to be washing the clothes as it should. Cx stated that there are always clothes floating that dont get pulled down under the water. Upon arrival I found no error codes. I then ran the diag test and found that the unit is finishing the test as intended. I then let the cx load the clothes into the washer and instructed them on correct loading procedures. When the unit got into the wash cycle the clothes were getting moved and washed as intended. Unit is functioning as intended. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SDM0
Near Red Lion, PA 17356
Marc M.
Job Details: 06/10/2022
explained fees while in home servicing other appliance and cx did not want to proceed with repair. cancelled in home.
We serviced a
KITCHENAID COOKTOP
Model KCGD500GSS00
Near Falls Church, VA 22043
Jason A.
Job Details: 06/10/2022
CX complaint COOKTOP RF burner sparks at HI flame setting & with blower set to low. Per TSP W11105867 install motor restrictor plate & double up filter > JJ; ordrng 1 W11106057 (plate-mtr) and 1 W10907218 (mainfold incl switch harness) and 1 W10905834 (filter)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW3
Near Gettysburg, PA 17325
Andrew S.
Job Details: 06/10/2022
Cx complaint is that the RF burner is not working. Upon arrival I found that the gas is flowing when you turn the knob on and you can hear the unit Ignitors clicking. I found that the ignitor is not working. I removed the burner head and found that the wire had come off of the ignitor. I was able to get the wire reattached and the unit is now functioning as intended. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ
Near Herndon, VA 20171
Richard B.
Job Details: 06/10/2022
"CX complant. Dishwasher not working. Proior diagnosis found console cap and UI was needed. Installed and tested unit. Workinhg as designed. Good wash pressure m Good heat and good drain Job completed, RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW02
Near Ocean View, DE
Frederick R.
Job Details: 06/10/2022
"CX complaint is fridge no cool. Inspected/tested and verified complaint. Lights on but no compressor or evap fan. Thermostat all the was to coldest and still wouldnt come on. Replast defrost control and everything turn on. Pulled evap cover and after 15 mins no frost pattern. Pulle amp draw of 0.31. Ordering compressor, evap, evap fan harness, drier and coupler. This is a 3 ct SS job.; ordrng 1 WPW10143759 (dryer) and 1 W11213872 (harns-wire) and 1 W11506635 (coupler)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW3
Near Gettysburg, PA 17325
Andrew S.
Job Details: 06/10/2022
Cx complaint is that the RF burner is not working. Upon arrival I found that the gas is flowing when you turn the knob on and you can hear the unit Ignitors clicking. I found that the ignitor is not working. I removed the burner head and found that the wire had come off of the ignitor. I was able to get the wire reattached and the unit is now functioning as intended. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ
Near Herndon, VA 20171
Richard B.
Job Details: 06/10/2022
"CX complant. Dishwasher not working. Proior diagnosis found console cap and UI was needed. Installed and tested unit. Workinhg as designed. Good wash pressure m Good heat and good drain Job completed, RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW02
Near Ocean View, DE
Frederick R.
Job Details: 06/10/2022
"CX complaint is fridge no cool. Inspected/tested and verified complaint. Lights on but no compressor or evap fan. Thermostat all the was to coldest and still wouldnt come on. Replast defrost control and everything turn on. Pulled evap cover and after 15 mins no frost pattern. Pulle amp draw of 0.31. Ordering compressor, evap, evap fan harness, drier and coupler. This is a 3 ct SS job.; ordrng 1 WPW10143759 (dryer) and 1 W11213872 (harns-wire) and 1 W11506635 (coupler)"
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ02
Near Harrisburg, PA 17110
Fred G.
Job Details: 06/10/2022
"cx complaint unit is freezing food in the RC. inspected unit and first thing i did was take internal temps. i found the FC to be 15 degrees, RC was 36 degrees. called TL (SR7733707123) was told to replace both the RC thermistor and the control board. called tradecare (SR7733690689) due to control not being available. tradecare did not show any controls in stock. ordering 1 (WPW10384183), 1 (W11613574). please call cx once parts are in. tradecare submitted the unit in the exhange program.; ordrng 1 WPW10384183 (thermistor) and 1 W11613574 (control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Chesapeake, VA 23323
Austin D.
Job Details: 06/10/2022
came out to repalce the cam and bracket. disassembled the unit as needed. replaced the parts. had to add a washer as well to give the door the height it needed to properly. catch the mullion on the cabinet. unit is runninv as desinged.
We serviced a
WHIRLPOOL ICE MAKER
Model GI15NDXZS2
Near ,
Frederick R.
Job Details: 06/10/2022
CX complaint is IM leaking and not working. Inspected/tested unit and verified complaint. Found resevoir corroded and cracked and recirc pump locked up. Cannot reschedule at this time. FR ON RETURN ONLY; ordrng 1 W10837384 (pan-water) and 1 W11542867 (resevoir pump)
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ02
Near Harrisburg, PA 17110
Fred G.
Job Details: 06/10/2022
"cx complaint unit is freezing food in the RC. inspected unit and first thing i did was take internal temps. i found the FC to be 15 degrees, RC was 36 degrees. called TL (SR7733707123) was told to replace both the RC thermistor and the control board. called tradecare (SR7733690689) due to control not being available. tradecare did not show any controls in stock. ordering 1 (WPW10384183), 1 (W11613574). please call cx once parts are in. tradecare submitted the unit in the exhange program.; ordrng 1 WPW10384183 (thermistor) and 1 W11613574 (control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Chesapeake, VA 23323
Austin D.
Job Details: 06/10/2022
came out to repalce the cam and bracket. disassembled the unit as needed. replaced the parts. had to add a washer as well to give the door the height it needed to properly. catch the mullion on the cabinet. unit is runninv as desinged.
We serviced a
WHIRLPOOL ICE MAKER
Model GI15NDXZS2
Near ,
Frederick R.
Job Details: 06/10/2022
CX complaint is IM leaking and not working. Inspected/tested unit and verified complaint. Found resevoir corroded and cracked and recirc pump locked up. Cannot reschedule at this time. FR ON RETURN ONLY; ordrng 1 W10837384 (pan-water) and 1 W11542867 (resevoir pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV00
Near Winchester, VA 22601
Ezra M.
Job Details: 06/10/2022
"filter stuck in housing, found old filter misshapen, getting stuck in housing. removed, verified new filter going in and coming out normally."
We serviced a
IKEA REFRIGERATOR
Model IX5BBEXDS01
Near Baltimore, MD 21218
Milton J.
Job Details: 06/10/2022
Cx complaint ice maker not working. Inspected and found the bail arm had came out while in the off position. Reinstalled bail arm and tested ice maker with no issues. Unit is now functioning properly. -MJrob
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Richmond, VA 23223
Chris B.
Job Details: 06/10/2022
cx complaint unit will not make ice and ice will end up on floor when not dispencing inspected unit confirmed cx complaint found ice sepertor not closing as desighned replaced im and door tested unit working as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV00
Near Winchester, VA 22601
Ezra M.
Job Details: 06/10/2022
"filter stuck in housing, found old filter misshapen, getting stuck in housing. removed, verified new filter going in and coming out normally."
We serviced a
IKEA REFRIGERATOR
Model IX5BBEXDS01
Near Baltimore, MD 21218
Milton J.
Job Details: 06/10/2022
Cx complaint ice maker not working. Inspected and found the bail arm had came out while in the off position. Reinstalled bail arm and tested ice maker with no issues. Unit is now functioning properly. -MJrob
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Richmond, VA 23223
Chris B.
Job Details: 06/10/2022
cx complaint unit will not make ice and ice will end up on floor when not dispencing inspected unit confirmed cx complaint found ice sepertor not closing as desighned replaced im and door tested unit working as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Hampstead, MD 21074
Sal R.
Job Details: 06/10/2022
"I was ablel to access and replace the icemaker. I fou d that the icemaker filled , unit test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Baltimore, MD 21217
Shane M.
Job Details: 06/10/2022
installed parts. unit working properly.
We serviced a
WHIRLPOOL FREEZER
Model WRT148FZDW04
Near Richmond, VA 23222
Chris B.
Job Details: 06/10/2022
cx complaint will not cool inspected unit unit is r600 and compressor is locked ordering compressor and couplers for r600a and suction tube called jp to verify ss list cx staed they do not use email; ordrng 1 W11370574 (compressor) and 1 W11504415 (coupler) and 1 W11504431 (coupler) and 1 W11506619 (coupler) and 1 2212848 (tube)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Hampstead, MD 21074
Sal R.
Job Details: 06/10/2022
"I was ablel to access and replace the icemaker. I fou d that the icemaker filled , unit test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Baltimore, MD 21217
Shane M.
Job Details: 06/10/2022
installed parts. unit working properly.
We serviced a
WHIRLPOOL FREEZER
Model WRT148FZDW04
Near Richmond, VA 23222
Chris B.
Job Details: 06/10/2022
cx complaint will not cool inspected unit unit is r600 and compressor is locked ordering compressor and couplers for r600a and suction tube called jp to verify ss list cx staed they do not use email; ordrng 1 W11370574 (compressor) and 1 W11504415 (coupler) and 1 W11504431 (coupler) and 1 W11506619 (coupler) and 1 2212848 (tube)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSC24C8EYY04
Near Lititz, PA 17543
Justin L.
Job Details: 06/10/2022
cx complaint that the fresh food section isnt cooling properly. was able to access unit and found thermistor reading out of range causing ice build up. quoted cx and collected full amount. setting return for Wed 6/15/22; ordrng 1 W11098695 (fan scroll) and 1 W10316760 (thermistor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Stafford, VA 22554
Robert W.
Job Details: 06/10/2022
CX Complaint is the unit is leaking water. inspected unit and found the door gasket not sitting properly in the tub which is causing unit to leak. Reseatted door gasket and tested unit unit is working properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS01
Near Arlington, VA 22204
Lloyd B.
Job Details: 06/10/2022
Cx complained the unit did not dispense water. Installed new filter housing and tested and it now works as designed. Tried to install the gasket but it was for the wrong side and cx wants a pantry lid. Unit needs new pantry lid and gasket; ordrng 1 W10830162 (rh grey gasket) and 1 W10827914 (pantry lid)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSC24C8EYY04
Near Lititz, PA 17543
Justin L.
Job Details: 06/10/2022
cx complaint that the fresh food section isnt cooling properly. was able to access unit and found thermistor reading out of range causing ice build up. quoted cx and collected full amount. setting return for Wed 6/15/22; ordrng 1 W11098695 (fan scroll) and 1 W10316760 (thermistor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Stafford, VA 22554
Robert W.
Job Details: 06/10/2022
CX Complaint is the unit is leaking water. inspected unit and found the door gasket not sitting properly in the tub which is causing unit to leak. Reseatted door gasket and tested unit unit is working properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS01
Near Arlington, VA 22204
Lloyd B.
Job Details: 06/10/2022
Cx complained the unit did not dispense water. Installed new filter housing and tested and it now works as designed. Tried to install the gasket but it was for the wrong side and cx wants a pantry lid. Unit needs new pantry lid and gasket; ordrng 1 W10830162 (rh grey gasket) and 1 W10827914 (pantry lid)
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Hagerstown, MD 21740
Danny R.
Job Details: 06/10/2022
found erro codes for motor and vavle failure will need water vavle; ordrng 1 W11567712 (control) and 1 W11220230 (water vavle) and 1 W11481722 (actuator)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Dumfries, VA 22026
Robert W.
Job Details: 06/10/2022
"CX Complaint is the MW light not working. Inspected unit and found MW light is out but MW is working properly, Pulled unit and checked light in MW and found the MW light has failed replaced and tested unit is working properly."
We serviced a
MAYTAG WASHER
Model NTW4516FW3
Near Richmond, VA 23222
Chris B.
Job Details: 06/10/2022
cx complaint unit leaks inspected unit found leak ion drain hose from pump to back panel ordering W10899966; ordrng 1 W10899966 (drain hose)
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Hagerstown, MD 21740
Danny R.
Job Details: 06/10/2022
found erro codes for motor and vavle failure will need water vavle; ordrng 1 W11567712 (control) and 1 W11220230 (water vavle) and 1 W11481722 (actuator)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Dumfries, VA 22026
Robert W.
Job Details: 06/10/2022
"CX Complaint is the MW light not working. Inspected unit and found MW light is out but MW is working properly, Pulled unit and checked light in MW and found the MW light has failed replaced and tested unit is working properly."
We serviced a
MAYTAG WASHER
Model NTW4516FW3
Near Richmond, VA 23222
Chris B.
Job Details: 06/10/2022
cx complaint unit leaks inspected unit found leak ion drain hose from pump to back panel ordering W10899966; ordrng 1 W10899966 (drain hose)
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Myersville, MD 21773
Danny R.
Job Details: 06/10/2022
installed parts checksok
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Baltimore, MD 21218
Milton J.
Job Details: 06/10/2022
CX complaint unit not turning on. Inspected and found both wires off of the thermal fuse. Crimped female spade connectors some and reconnected. Unit is now functioning properly. -MJrob
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Richmond, VA 23227
Chris B.
Job Details: 06/10/2022
replaced control unit still not go into diag mode did once then stoped mid auto test found wires out of connector at drian pump ordering harness and control; ordrng 1 w11556725 (control) and 1 W11590868 (harness)
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS07
Near Myersville, MD 21773
Danny R.
Job Details: 06/10/2022
installed parts checksok
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Baltimore, MD 21218
Milton J.
Job Details: 06/10/2022
CX complaint unit not turning on. Inspected and found both wires off of the thermal fuse. Crimped female spade connectors some and reconnected. Unit is now functioning properly. -MJrob
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Richmond, VA 23227
Chris B.
Job Details: 06/10/2022
replaced control unit still not go into diag mode did once then stoped mid auto test found wires out of connector at drian pump ordering harness and control; ordrng 1 w11556725 (control) and 1 W11590868 (harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Charles Town, WV 25414
Ezra M.
Job Details: 06/10/2022
"crack in drawer. explained cosmetic/physical damage not covered after 30 days. cust also stated condensation in rc. found door gasket not fully seated, not sealing. reseated gasket, unit working properly."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lewes, DE 19958
Frederick R.
Job Details: 06/10/2022
Replaced motor and belt per last diagnosis. Did verify error codes found by ME. Calibrated unit and ran several tests. Basket still wobbling excessively on start of spin cycle. Ordering gearcase. 100 in stock. Rescheduled CX for 6/17/22. 2 CT gearcase; ordrng 1 W11454734 (gearcase)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Frederick, MD 21702
Ricardo S.
Job Details: 06/10/2022
the screw thats hold the handle in place was loose. .. so i tight the screw.. hancle cks ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Charles Town, WV 25414
Ezra M.
Job Details: 06/10/2022
"crack in drawer. explained cosmetic/physical damage not covered after 30 days. cust also stated condensation in rc. found door gasket not fully seated, not sealing. reseated gasket, unit working properly."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lewes, DE 19958
Frederick R.
Job Details: 06/10/2022
Replaced motor and belt per last diagnosis. Did verify error codes found by ME. Calibrated unit and ran several tests. Basket still wobbling excessively on start of spin cycle. Ordering gearcase. 100 in stock. Rescheduled CX for 6/17/22. 2 CT gearcase; ordrng 1 W11454734 (gearcase)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Frederick, MD 21702
Ricardo S.
Job Details: 06/10/2022
the screw thats hold the handle in place was loose. .. so i tight the screw.. hancle cks ok
We serviced a
JENN-AIR RANGE
Model JGRP548WP02
Near Berryville, VA 22611
Ezra M.
Job Details: 06/10/2022
"installed control that was replaced on second visit (when problem began) and tested unit for 30 mins, ui never flickered or reset. unit seems to be working properly"
We serviced a
MAYTAG WASHER
Model MVWB835DW2
Near Bryans Road, MD 20616
Shane B.
Job Details: 06/10/2022
installed lid latch. tested lid latch severl times. its working properly. ran service cycle. unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5GVEXVD02
Near Hopewell, VA 23860
John P.
Job Details: 06/10/2022
"CX complaint unit not cooling checked unit found compressor not coming on found bad start device replaced start device compressor drawing 1.1 amps unit starting to cool and it appears to be working as designed; ordrng 1 WPW10189190 (Start device), used 1 WPW10189190 (Start device) from stock"
We serviced a
JENN-AIR RANGE
Model JGRP548WP02
Near Berryville, VA 22611
Ezra M.
Job Details: 06/10/2022
"installed control that was replaced on second visit (when problem began) and tested unit for 30 mins, ui never flickered or reset. unit seems to be working properly"
We serviced a
MAYTAG WASHER
Model MVWB835DW2
Near Bryans Road, MD 20616
Shane B.
Job Details: 06/10/2022
installed lid latch. tested lid latch severl times. its working properly. ran service cycle. unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5GVEXVD02
Near Hopewell, VA 23860
John P.
Job Details: 06/10/2022
"CX complaint unit not cooling checked unit found compressor not coming on found bad start device replaced start device compressor drawing 1.1 amps unit starting to cool and it appears to be working as designed; ordrng 1 WPW10189190 (Start device), used 1 WPW10189190 (Start device) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW2
Near Charlottesville, VA 22911
Eric F.
Job Details: 06/10/2022
"Confirmed cx complaint unit reading over temp. Found unit reading at 200 degrees at room temperature. Installed new temp sensor and bake element, unit tested at 75 degrees room temperature with new sensor. Instructed cx to use unit and call back if there are any further issues. Checked harness during installation, could not find any damage but if issue persists then unit will need a new harness. If cx calls back order harness, W11416047."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Baltimore, MD 21202
Shane M.
Job Details: 06/10/2022
cx complaint the unit isnt heating & now buzzing. can confirmed. tried heating a wet papertowel (no heat) ordering all hot side.; ordrng 1 W10850446 (capacitor) and 1 W11256462 (diode)
We serviced a
WHIRLPOOL RANGE
Model GW399LXUS04
Near Mechanicsville, VA 23116
Chris B.
Job Details: 06/10/2022
cx denied service
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW2
Near Charlottesville, VA 22911
Eric F.
Job Details: 06/10/2022
"Confirmed cx complaint unit reading over temp. Found unit reading at 200 degrees at room temperature. Installed new temp sensor and bake element, unit tested at 75 degrees room temperature with new sensor. Instructed cx to use unit and call back if there are any further issues. Checked harness during installation, could not find any damage but if issue persists then unit will need a new harness. If cx calls back order harness, W11416047."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Baltimore, MD 21202
Shane M.
Job Details: 06/10/2022
cx complaint the unit isnt heating & now buzzing. can confirmed. tried heating a wet papertowel (no heat) ordering all hot side.; ordrng 1 W10850446 (capacitor) and 1 W11256462 (diode)
We serviced a
WHIRLPOOL RANGE
Model GW399LXUS04
Near Mechanicsville, VA 23116
Chris B.
Job Details: 06/10/2022
cx denied service
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Richmond, VA 23236
Joseph D.
Job Details: 06/10/2022
cx bought unit from rent a center. rent a center does not have record of her purchasing it. i called rac to try and fix problem they are looking into it. nothing performed here. RAC will register product and should be under warranty properly by next visit.; schdld next appmnt for 6/20 MON !
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Woodbridge, VA 22192
Robert W.
Job Details: 06/10/2022
"CX Complaint is the unit smells like gas. Inspected unit and found a gas smell coming from the cooktop pulled burner heads and then cooktop and found the piping to burner base has stress cracks and piping is restricted, Ordering all burner bases and piping Turned gas off; ordrng 1 W11028738 (Orfice holder Lf) and 1 W11050487 (Orfice holder Lf) and 1 W10514429 (Ofice holder center) and 1 W11162117 (Orfice holder) and 1 W11167099 (Orfice holder) and 1 W10619922 (Tube from reg to man)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Parsonsburg, MD 21849
Michael E.
Job Details: 06/10/2022
Replaced cold inlet valve as per previous diagnosis. Tested unit and it is now working properly. Job is complete
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Richmond, VA 23236
Joseph D.
Job Details: 06/10/2022
cx bought unit from rent a center. rent a center does not have record of her purchasing it. i called rac to try and fix problem they are looking into it. nothing performed here. RAC will register product and should be under warranty properly by next visit.; schdld next appmnt for 6/20 MON !
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Woodbridge, VA 22192
Robert W.
Job Details: 06/10/2022
"CX Complaint is the unit smells like gas. Inspected unit and found a gas smell coming from the cooktop pulled burner heads and then cooktop and found the piping to burner base has stress cracks and piping is restricted, Ordering all burner bases and piping Turned gas off; ordrng 1 W11028738 (Orfice holder Lf) and 1 W11050487 (Orfice holder Lf) and 1 W10514429 (Ofice holder center) and 1 W11162117 (Orfice holder) and 1 W11167099 (Orfice holder) and 1 W10619922 (Tube from reg to man)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Parsonsburg, MD 21849
Michael E.
Job Details: 06/10/2022
Replaced cold inlet valve as per previous diagnosis. Tested unit and it is now working properly. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Greenville, NC 27858
Ronnie B.
Job Details: 06/10/2022
"removed and replaced ice door, tested, ice door is now sealing, unit works as designed."
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Hagerstown, MD 21740
Danny R.
Job Details: 06/10/2022
installed parts checksok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Midlothian, VA 23112
John P.
Job Details: 06/10/2022
"CX complaint unit not cooling in ff compartment checked unit found damper not opening, ordering damper.; ordrng 1 W11050016 (Damper)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Greenville, NC 27858
Ronnie B.
Job Details: 06/10/2022
"removed and replaced ice door, tested, ice door is now sealing, unit works as designed."
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Hagerstown, MD 21740
Danny R.
Job Details: 06/10/2022
installed parts checksok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Midlothian, VA 23112
John P.
Job Details: 06/10/2022
"CX complaint unit not cooling in ff compartment checked unit found damper not opening, ordering damper.; ordrng 1 W11050016 (Damper)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW08
Near Winterville, NC 28590
Ronnie B.
Job Details: 06/10/2022
"cx complaint of unit seemed fine for about 5 days after repair then just stopped cooling. checked unit and found compressor locked and not running. low side sitting atg 35 psi. attempted to start compressor in test mode, voltage present at inverter but compressor not running. recovered refrigerant, attempted to start again with same results. removed and replaced filter dryer and compressor. pulled 30 ng of vac, no leaks found. charged with 1.5 oz of r 600, low side at -1 ng and high side at 105psi, frost pattern forming, unit is working as designed.; ordrng 1 W11578208 (compressor) and 1 W11506635 (coupler), used 1 W11506635 (couper), and 1 w11578208 (compressor) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Bryans Road, MD 20616
Shane B.
Job Details: 06/10/2022
"complaint is the unit not filling with enough water and leaving spots on clothes. checked for codes and found none. ran each valve, all had good flow. ran service cycle. unit completed cycle with no issues or noises. ran hot water into unit while running agitation. water did suds up a little but nothing out of the ordinary. cx has affresh on hand so i assume unit is being cleaned. i called techline they said it sounds like a cycle selection/degergent issue. advised not replacing anything. 7733853494. blew through pressure hose and calibrated unit. advised cx on use. unit is working as designed."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near New Castle, DE 19720
Taylor F.
Job Details: 06/10/2022
Cx complaint is unit giving f1e5 error code. Tested inspected and verified complaint. Found the unit giving an f1e5 error code after running for 5-10 seconds. Quoted cx 659.19 for inverter and magnetron. Cx is going to contact kitchenaid and get back to us about repair. Cx paid 120 service call by CC. Closing the ticket at this time. Job is complete.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW08
Near Winterville, NC 28590
Ronnie B.
Job Details: 06/10/2022
"cx complaint of unit seemed fine for about 5 days after repair then just stopped cooling. checked unit and found compressor locked and not running. low side sitting atg 35 psi. attempted to start compressor in test mode, voltage present at inverter but compressor not running. recovered refrigerant, attempted to start again with same results. removed and replaced filter dryer and compressor. pulled 30 ng of vac, no leaks found. charged with 1.5 oz of r 600, low side at -1 ng and high side at 105psi, frost pattern forming, unit is working as designed.; ordrng 1 W11578208 (compressor) and 1 W11506635 (coupler), used 1 W11506635 (couper), and 1 w11578208 (compressor) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Bryans Road, MD 20616
Shane B.
Job Details: 06/10/2022
"complaint is the unit not filling with enough water and leaving spots on clothes. checked for codes and found none. ran each valve, all had good flow. ran service cycle. unit completed cycle with no issues or noises. ran hot water into unit while running agitation. water did suds up a little but nothing out of the ordinary. cx has affresh on hand so i assume unit is being cleaned. i called techline they said it sounds like a cycle selection/degergent issue. advised not replacing anything. 7733853494. blew through pressure hose and calibrated unit. advised cx on use. unit is working as designed."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near New Castle, DE 19720
Taylor F.
Job Details: 06/10/2022
Cx complaint is unit giving f1e5 error code. Tested inspected and verified complaint. Found the unit giving an f1e5 error code after running for 5-10 seconds. Quoted cx 659.19 for inverter and magnetron. Cx is going to contact kitchenaid and get back to us about repair. Cx paid 120 service call by CC. Closing the ticket at this time. Job is complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near York, PA 17408
Marc M.
Job Details: 06/10/2022
"installed parts and tested unit, unit now checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Rockville, MD 20852
Roberto I.
Job Details: 06/10/2022
"C x complaint water leak from the bottom.Ran diag, found 9-1 error. Ran a test cycle, confirmed water leak from diverter seal. Ordering sump/motor assy W11178672. Return visit 6/16/22; ordrng 1 W11178672 (sump/motor assy)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Chesterfield, VA 23832
John P.
Job Details: 06/10/2022
"CX complaint knob for right front burner loose, checked unit found knob has split where it goes over stem advise to CX knobs are considered cosmetic CX did not want to pay for knobs due to Whirlpool offering to send them to him tested unit working as designed."