We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ5
Near ,
Michael E.
Job Details: 06/14/2022
SR7733875076 Replaced controla dn bulb as per previous diagnosis. Tested and had an F1E4. Called TL and found out i had reversed the wires on a relay. Corrected that and tested and new control is also keeping cooktop light on. It will not turn off. Reordering control and bulb(just in case). Cannot reschedule due to SO part. CX would prefer ME; ordrng 1 W11467778 (control) and 1 8206232A (lamp 40 watt)
We serviced a
WHIRLPOOL DISHWASHER
Model IUD9750W54
Near Severna Park, MD 21146
Kevin P.
Job Details: 06/14/2022
"cx complaint unit not powering on, found fuse on contriol is open. ordering fuse 275.90 total collected by cc. 12 @ trbls; ordrng 1 W10258275 (bi-metal)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDW07
Near Randallstown, MD 21133
Keith H.
Job Details: 06/14/2022
building/leasing office unable to provide POP
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ
Near Stevensville, MD 21666
Jonathon C.
Job Details: 06/14/2022
visibly damaged parts. door and console damaged. ordering entire door along with control just in case. unable to test function as buttons did not work. unable to resched.; ordrng 1 W11233303 (door panel) and 1 W11109120 (console) and 1 W11098822 (inner door) and 1 W11348053 (control)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Richmond, VA 23227
Joseph D.
Job Details: 06/14/2022
"replaced convect fan and control, unit with badge with sharp edge, cx asked that new badge be shipped to her.; ordrng 1 W10909682 (badge)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2SHTXTT01
Near Lancaster, PA 17601
Marc M.
Job Details: 06/14/2022
cx complaint unit not cooling properly in rc. inspected unti and found that as of today the unit is now cooling as normal in both compartments. inspected unit and found residual frost and ice on the evap the appeared as tho it were from a door ajar or even a possible defrost failure that has since remedied. the unit today has defrosted the majority of the frost and ice and the evap fan can effectively transfer air to the rc. explianed issue to cx but did not reccomend any parts at this time since the unit is working and any failures would be intermitent and speculative. collected only for service call.
We serviced a
MAYTAG FREEZER
Model MFX2570AEM3
Near Norfolk, VA 23513
Carl A.
Job Details: 06/14/2022
"cx complaint of water leaking on floor and coming out from freezer ,checkedu nit to find that the icemaker had failed orderiing part and also found that service point S38253 Duck Bill - 100% Parts Coverage More than 5 Years.applied to the replacement of drain tub replaced tested unit works as designed; ordrng 1 W10882923 (Maker Assembly)"
We serviced a
WHIRLPOOL RANGE
Model KFGG500ESS3
Near Frederick, MD 21701
Ricky E.
Job Details: 06/14/2022
"customer stated that the bake funtion is hard to light and blows itself out.. verified the issue and fnd when the burner baffle is removed the unit ignites with no issues. when installed the unit will not light.. fnd that the units burner baffles are warped, and are grounding against the burner assy... the unit will need the 2 burner baffles and will replace the burner itself....; ordrng 1 W10764654 (burnr-oven) and 1 W10323077 (baffl-brnr) and 1 3601P356-45 (baffl-brnr)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Frederick, MD 21703
Ricky E.
Job Details: 06/14/2022
"replaced element with the rework kit, unit cks ok.."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Edgewood, MD 21040
Neil H.
Job Details: 06/14/2022
cx complaint unit making noise while washing found the suspension rods loose and the lid around hinges spliting new lid needed.; ordrng 1 W11130356 (Whirlpool Washer Suspension Rod Kit) and 1 W11259006 (lid) and 1 WP8572974 (Whirlpool Washer Lid Right Hinge) and 1 WP8563965 (lid hinge)
We serviced a
WHIRLPOOL DRYER
Model WED7500GW0
Near Wilmington, DE 19803
Taylor F.
Job Details: 06/14/2022
Replacecd all parts from previous diagnosis. Tested unit and unit is now working as designed. Job is complete. cx paid 110 labor by CC.
We serviced a
MAYTAG MICROWAVE
Model MVWC565FW1
Near Frederick, MD 21702
Brian R.
Job Details: 06/14/2022
cx complaint isunit is all over when spinning and makes a squeek and started a grinding chirp sound. tested and checked unit with lid open and saw the wobble and herd the sound. unit will need gearcase and clutches reolaced. unit not leaking water or oil yet. unit will need parts. as soon as parts are in and approvel is given office will schedule.; ordrng 1 W10528947 (Drive Hub) and 1 W11454734 (Gearcase) and 1 W10721967 (Clutch)
We serviced a
JENN-AIR RANGE
Model JDRP548HL01
Near Gaithersburg, MD 20878
Julian H.
Job Details: 06/14/2022
CX complaint about griddle not reaching temps fast tested and noticed that this griddle works exactly like anoven need to have a preheat time b4 is ready to use let it run for about 15min and then checked temperature with thermocouple temperatures are getting to 350* CX wanted to increased temperature and it kept going up working as designed documented call 7733854233
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Harrisburg, PA 17112
Fred G.
Job Details: 06/14/2022
cx complaint unit is making a grinding noise. inspected unit and turned unit on and with in 3 mins i could hear the noise. took unit apart to find the blower wheel was broken and rubbing the inside of the housing. was able to replace the blower wheel (WP697772) with van stock. tested unit and it checks good.; used 1 WP697772 (blower wheel) from stock
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Glen Burnie, MD 21060
Kevin P.
Job Details: 06/14/2022
"unit is in warranty purchased 6/9/21 per receipt and called in for service 6/9/22. cx complaint unit not functioning properly, founf shifter error code and unit not agitating properly, installed and tested new shifter. unit tests good, job complete"
We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near Chesapeake, VA 23320
Austin D.
Job Details: 06/14/2022
cx complaint the unit is not finishing the cycles. checked the unti and found that the rollers were noisy and so was the pulley. found that the cx did not know about the moisture sensor shutting it down early. will order all parts to resolve the noise complaint.; ordrng 1 4392067 (dryer repair kit)
We serviced a
WHIRLPOOL WASHER
Model WFW9470WW01
Near Enola, PA 17025
Fred G.
Job Details: 06/14/2022
i was able to access unit and replace the electric control. tested unit and unit checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Alexandria, VA 22310
Lloyd B.
Job Details: 06/14/2022
Cx says she does not want to pay any money for the repair. Explained it would probably need parts plus shipping labor and tax. Service declined. Job complete
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Clayton, DE 19938
Andrew W.
Job Details: 06/14/2022
Cx complaint is unit squealing during use. tested and verified complaint. found that belt and splutch are warn. ordering splutch and returning with belt. checked for error codes and none were present. Scheduled to return on 6/28/22; ordrng 1 W10721967 (drive pulley)
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Severna Park, MD 21146
Kevin P.
Job Details: 06/14/2022
"cx complaint display on console staying partially illuminated at all times, ordering new console; ordrng 1 W11325569 (console cs)"
We serviced a
WHIRLPOOL WASHER
Model WFW9620HC0
Near Lorton, VA 22079
Lloyd B.
Job Details: 06/14/2022
Cx complained the unit did not dispense detergant. Inspected the unit and found the float was stuck on the pump. Cleaned the float and tested and it now dispenses soap. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Norfolk, VA 23513
Carl A.
Job Details: 06/14/2022
"cx complaint of unit not making ice,checked unit to find icemaker failed,replaced icemaker tested unit works as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Hockessin, DE 19707
Taylor F.
Job Details: 06/14/2022
"Cx complaint is unit not cooling in the RC. Tested inspected and verifed compalint. Found the RC evap to be frozen over. Thawed evap and replaced evap cover, control set and thermistors. Tested unit and unit is working as designed. Job is complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHV0
Near Goldsboro, PA 17319
Bernard M.
Job Details: 06/14/2022
"Cx complaint unit leaks. Ran unit on normal cycle and found water leaking from underneath unit. Removed front panel and found the vent assembly disconnected. The vent on door panel wasn't securing to the panel. Removed vent and checked gasket, placed vent on and locked it in place. Ran cycle and found no leaks. Unit checks good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Haymarket, VA 20169
Daniel J.
Job Details: 06/14/2022
installed door reset unit new hinge right side confirmede water from valve entering ice tray
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Richmond, VA 23235
Chris B.
Job Details: 06/14/2022
replaced yoke divider and motor tested unit working as desighned cx stated
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC
Near Martinsburg, WV 25401
Danny R.
Job Details: 06/14/2022
found loose hose on dreseated hose now checksok
We serviced a
MAYTAG REFRIGERATOR
Model MSS26C6MFZ00
Near Chesapeake, VA 23325
Austin D.
Job Details: 06/14/2022
came out to repalce the door to find out that the new door had a 1/4 in line for water flow and the unit has a 5/16 in line coiming from it. therefore the unit needs a connector to go from 1/4 in to 5/16 in. part on order. will return once it comes in.; ordrng 1 wp4373559 (1/4 in to 5/16 in connector for water line)
We serviced a
WHIRLPOOL COOKTOP
Model JGD3430GS00
Near Sterling, VA 20165
Richard B.
Job Details: 06/14/2022
"CX complant. Front burners dont ignite correctly. Prior diagnosis found two front burners need caps, igniters and burner heads as well as spark module. Installed all and tested unit. Cooktop working as designed. Job completed, RB"
We serviced a
JENN-AIR REFRIGERATOR
Model JSC23C9EEM00
Near Potomac, MD 20854
Julian H.
Job Details: 06/14/2022
CX complaint about unit not cooling properly on Rc and leaking water towards the front inspected and found that drain tube is block defrost pan is pitting and causing particles to stuck drain tube is too slim causing restriction air flow is not proper and thermistor needs to be optimized for proper defrost control to determined when to go to defrost change defrost on test 7 to every 8hrs need parts; ordrng 1 W11409190 (DRAIN TUBE) and 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll) and 1 W11162078 (pan-drip)
We serviced a
WHIRLPOOL FREEZER
Model WRF555SDFZ05
Near Alexandria, VA 22315
Lloyd B.
Job Details: 06/14/2022
Went to install the parts but they are for a diff model number. Updated the model/serial and ordering correct parts; ordrng 1 W11284720 (user interface) and 1 WPW10714545 (gasket)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Smyrna, DE 19977
Andrew W.
Job Details: 06/14/2022
"Cx compalint is unit making squeaking rubbing sound. inspected and verified complaint. looked under unit and found splutch shifted down and belt slipping off splutch coming through the cover which is now defective and could damage replacement belt if not replaced. Ordering cover, belt, and returning with splutch and actuator.; ordrng 1 W11239857 (belt) and 1 WPW10427633 (pulley shield)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near York Haven, PA 17370
Bernard M.
Job Details: 06/14/2022
"Cx complaint unit's not cooliong in RC section. Inspected unit and found no air coming into RC. Accessed FC and found evap cover to be covered in frost. Unit thermistor failed. Evap fan runnning as designed. Ordering parts, once parts are in contact cx to reschedule;"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Belcamp, MD 21017
Neil H.
Job Details: 06/14/2022
was able to fix dispenser putting gasket back in and dispenser working now will attempt p.o.p.; ordrng 1 W10861000 (detergent dispenser)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Chesapeake City, MD 21915
Alexander W.
Job Details: 06/14/2022
"CX stated unit not draining and not finishing cycles. inspected tested and verified cx complaint. found unit has clogged drain pump cleared clog and tested unit, unit is now operating as desgined job is complete."
We serviced a
KITCHENAID OVEN
Model KODE300ESS02
Near Franklin, VA 23851
Zachery R.
Job Details: 06/14/2022
"replaced both controls, ui, temp probe, and gasket, tested, unit cutting about 1 min into preheating, come to find broil element shorted to ground, repositioned broil element, tested, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Owings Mills, MD 21117
Keith H.
Job Details: 06/14/2022
cx not sure if its leaking or if was left over water from prev visit . inpsected unit tested multple times and unit isnt leaking and theres no water on the floor like prior appt unable to duplicate issue
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Portsmouth, VA 23704
Zachery R.
Job Details: 06/14/2022
"cx complaitn unit not draining, checked unit, come to find defective drain pump, drain pump reading open, replaced drain pump ,tested. unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Millville, DE 19967
Frederick R.
Job Details: 06/14/2022
CX complaint is spray arm keeps falling off. Inspected unit and verified complaint. Found middle spray arm has come aprt and will not stay attached. Ordering spray arm. 34 in stock at Tribles. rescheduled for 6/21/22; ordrng 1 WPW10498900 (spray arm)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Denton, MD 21629
Jonathon C.
Job Details: 06/14/2022
"cx complaint, unit not draining. cx just had new disposal put in. installer didnt remove punch for dishwasher drain. punched out disposal. tested unit, unit working as designed. job is complete."
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Rockville, MD 20852
Roberto I.
Job Details: 06/14/2022
"Cx complaint warm temp in both compartments.Found frost build up on evaporator and cover. Ran test mode and forced defrost, it didn't turn on. Removed control box, no power sent to the heater (white to brown wire). Left forced defrost on and after few minutes the relay closed amd the heater turned on. Ordering control box W11546609. Pre id thermistor to be used on return.; ordrng 1 W11546609 (control box)"
We serviced a
WHIRLPOOL RANGE
Model KFGD500ESS
Near Clarksburg, MD 20871
Ricardo S.
Job Details: 06/14/2022
"Cx complains about a funny smell coming from the oven also the front panel get too hot, isnpected unit, oven heating ok, no gas leak, oven vent cks ok, is normal is the front panel get hot, because the vent circulate the hot air in front of the oven panel"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Hyattsville, MD 20783
Israel R.
Job Details: 06/14/2022
Customer complaint unti was delivered with damaged on the back. I found the rear covere was dendeted. Replace itand tested. Unit is back to normal operations. No delivery paper work. Usin date on dispatch.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near York, PA 17404
Bernard M.
Job Details: 06/14/2022
Cx complaint the unit makes noise. Started unit on normal cycle and could thumping sounds at the front. Removed top and found the plastic bearing on drum detatched. Reconnected and ran normal cycle and the unit no longer makes noise and heats as designed. Unit checks good
We serviced a
AMANA OVEN
Model AGR5330BAS3
Near Washington, DC 20003
Samuel R.
Job Details: 06/14/2022
replaced parts and tested unit.unit is now proper temps.unit is now good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Lancaster, PA 17601
Justin L.
Job Details: 06/14/2022
"cx complaint unit not drying dishes and had dishes inside of unit to show they were still wet. found rinseaid dispenser full. entered diagnostic mode and found no saved error codes. ran through cycle and found unit to fill, pump, drain, but never dispense rinseaid inspite of it being on or activating heater. Unit will need control to correct issue and once in office will need to contact cx and set return visit; ordrng 1 W11506012 (control)"
We serviced a
KITCHENAID DISHWASHER
Model KUDE60FXSS5
Near Fairfax, VA 22033
Christian C.
Job Details: 06/14/2022
Installed parts. Tested unit no errors and no leaks.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Chesapeake, VA 23322
Branden R.
Job Details: 06/14/2022
"came out to replace parts on unit , replace ice bin and tested unit is now properly dispensing ice and running as designed ."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Staunton, VA 24401
Kyle A.
Job Details: 06/14/2022
Installed pump and unit is now as designed.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Haymarket, VA 20169
Daniel J.
Job Details: 06/14/2022
unit stuck in drain cycle removed console inspected pressure hose found string toucjing control sensor tricking unit to believe its full of water pushed string down made sure no blockage in pressure hose ran diag cycles twice no faults occured
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rockville, MD 20851
Roberto I.
Job Details: 06/14/2022
"Replaced par and ran diag, no errors. Ran atest cycle, the unit worked as designed"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC0
Near Chesapeake, VA 23324
Austin D.
Job Details: 06/14/2022
cx denied service. was under impression the unit was covered under wasrranty. i advised her the unit appears to be out of warranty and i would need a receipt. no receipt on record so she called rent a center and they were not able to find anything either. advised cx i can no longer wait and left.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSS25N4MKZ04
Near Shippensburg, PA 17257
Andrew S.
Job Details: 06/14/2022
Cx complaint is that the unit os not cooling in the RC section again. Upon arrival I found frost built up again on the evap cover. I removed the evap cover and and found that the evap was frosted over again. I disconnected the harness from the cabinet and checked the resistence to the heater. I was unable to get a reading. I then disconnected the harness from the heater and found that it is reading at 93 Ohms. I replaced the evap harness and then ran the heater test in diag mode and found that the element is now heating as intedned. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Virginia Beach, VA 23464
Branden R.
Job Details: 06/14/2022
"cx complaint shelf or drawer bin hard to slide - refrigerator checked unit found bottom left draw had a roller that was not making contact with bin whenever pulled in and out uninstalled roller and made sure everything checked good reseated roller properly and draw is now making proper contact and is shutting as it should and not unseating itself from roller , checked all major componets and everything checked good . unit is running as designed at proper temp"
We serviced a
MAYTAG DRYER
Model MED6630HW1
Near Wilmington, DE 19808
Taylor F.
Job Details: 06/14/2022
Cx complaint is unit not powering on. Tested inspected and verifed complaint. Replaced consoel and control from previous diagnosis. Tested unit and unit is now working as designed. job is complete
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Conestoga, PA 17516
Justin L.
Job Details: 06/14/2022
cx complaint of tapping noise. was able to access unit and found no saved codes. ran unit through diagnostic and found drain hose tapping back of unit secured and ran drain and spin. unit now operating as designed no further work needed
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Winchester, VA 22601
Ezra M.
Job Details: 06/14/2022
"verified purchase date and epp purchased. advised cust to contact Lowe's for the extended warranty information and number to call. unit lid is locking and unlocking, even in diag mode lock activation. unit storing f5e3, f2e1, f5e1 lid switch fault. will need lid latch and control; ordrng 1 W11307244 (latch)"
We serviced a
WHIRLPOOL OVEN
Model JMW2430WP
Near Potomac, MD 20854
Julian H.
Job Details: 06/14/2022
CX complaint about unit not moving tt motor went to control all wires connected properly checked wiring diagram control send power directly to tt motor getting 65vac issue with tt motor and control NEED 2 COUNTS TO REMOVE MICROWAVE FROM OVEN; ordrng 1 2COUNTS (TIME CONSUMING JOB NEED TO TAKE MW APART FROM OVEN) and 1 WPW10350780 (cntrl-elec) and 1 W10911403 (motor-turn)
We serviced a
KITCHENAID RANGE
Model KSDB900ESS5
Near Smithfield, VA 23430
Anthony D.
Job Details: 06/14/2022
"cx complaint unit displaying F3E0 main oven temp sensor open or shorted upon arrivlal found unit to be displaying F3E0 code checked sensor at J10-3 and J10-4 pin at control board sensor read open then checked at sensor sensor read open also sensor harness tested good at .7 ohms, called techline to verify findings spoke with bruce 7733884166 advised to change main temp sensor, changed temp sensor cleared error code tested unit working as designed"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS1
Near Boyds, MD 20841
Ricardo S.
Job Details: 06/14/2022
"customer complains the unit stops working and smoke comes out the side of the door, inspected the unit and found burnt wires.. unit need cntrl elec, fuse and main harness, CX WILL CALL THE MANUFACTURE TO SEE IF THE CAN COVER THE WHOLE REPAIR; ordrng 1 W10195525 (harns-wire)"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Burke, VA 22015
Demonte S.
Job Details: 06/14/2022
Inspected the unit. Found that the cx is saying that they got a letter saying there is a Service Pointer on the Dishwasher. Checked the Heating Element. Heater Element has the Gold Heater Bushing. Installed the Heating Element. Tested the unit. Unit is working as Designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Chesapeake, VA 23322
Austin D.
Job Details: 06/14/2022
cx complaint the unit is still not cooling. checked the unit and it was in a vacuum. therfore i added refrigerant and located the leak at the filter drier to steel. i reseated the connection and vacujmed the system. added R134a and tested the unit. no leaks present. unit is running as designed.
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Hampton, VA 23669
Lucas R.
Job Details: 06/14/2022
"replaced control, latch and actuator, calibrated, tsted, unit working as designed."
We serviced a
JENN-AIR RANGE
Model JES9800CAF01
Near Alexandria, VA 22307
Lloyd B.
Job Details: 06/14/2022
"Cx complained some of the buttons did not work. Installed new user interface and tested and all the buttons now work but when testing for the blower motor, it does not turn on. The motor is connected and receives 123vac. Unit needs new blower motor; ordrng 1 WPW10201322 (motor)"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HB0
Near Chesapeake, VA 23321
Anthony D.
Job Details: 06/14/2022
cx complaint unit sparking tested unit unable to replicate problem noticed rack was not level checked rack hooks found right rear hook cracked and slight evidence of thermal event causing rack to sit unlevel ordering hook to resolve issue; ordrng 1 W10840795 (hook)
We serviced a
MAYTAG DRYER
Model MEDB835DW
Near Lititz, PA 17543
Marc M.
Job Details: 06/14/2022
cx complaint unit not power on. inpspetced unit and ofund PF error on screen. checked and found that the the terminal block is shorted at the incming L1. unit will need new terminal block and harness.; ordrng 1 279318 (terminal) and 1 279393 (screw) and 1 WP3397659 (block-term)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMBW00
Near Montclair, VA 22025
Robert W.
Job Details: 06/14/2022
CX Complaint is the unit isnt making ice. Inspected unit and found the IM is getting is getting good power but not filling ohm out valve and found valve misreading causing unit not to make ice. Ordering valve; ordrng 1 WPW10498976 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Shiloh, PA 17408
Bernard M.
Job Details: 06/14/2022
"Per previous tech, applied silicone to the top and bottom of mullion rail, disconnected condenser fan and waited 10 min. Mullion didn't heat all the way up. From the top down 2ft was still cold and inner freezer door was producing condensation. Contacted TL and and explained what was happening and they're deeming it unrepairable. WP will contact cx to discuss replacement.7733793831"
We serviced a
WHIRLPOOL OVEN
Model WOD77EC0HS20
Near Bryans Road, MD 20616
Robert A.
Job Details: 06/14/2022
"Cx complaint that the unit is not heating. I inspected the unit and confirmed the complaint. I found multiple f8e0 f8e1 error codes. I checked the fan voltage and the both were receiving 122v. I removed the fans and noticed that they were installed crooked, so the fan blade was making contact with the chassis causing it to hum but not move. I correctly positioned the blower fan and tested them for the cx. I preheat both ovens to 350 and they both reached the set temp. The unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Centreville, MD 21617
Jonathon C.
Job Details: 06/14/2022
"cx complaint, loud noise from fridge. tested unit, verified complaint. found rattling coming from the cardboard under unit rattling against chassis. also adjusted sound deadening on condenser lines. tested unit, unit working as designed. job is complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Bowie, MD 20721
Dustin F.
Job Details: 06/14/2022
"CX Complaint Water Leaking and ice freezing into a big ball6/14/2022 - DF Found ice build up in freezer compartment from water leaking and loose drawer. I fixed the drawer then moved onto the main complaint. Contacted Tech Line and was given 77338783. Found Water sitting inside the icemaker inbetween the metal heater and the tray. Ran Diagnostic and found Code E5 Tech Line stated the water valve is overfilling, causing the facia to leak water into the icebox and water running down the front of the unit. PEr tech line, im ordering a tube of food grade silicone WP482338 to help fill and seal and gaps in cabinet around freezer. Seperator Assembly W10919724 Ice Chute Plate Assembly W11347435 and a dual Water Valve W11482383.; ordrng 1 WP482338 (Food Grade Silicone) and 1 W10919724 (Seperator Assembly) and 1 W11347435 (Ice Chute Plate Assembly) and 1 W11482383 (Dual Water Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHV08
Near South Mills, NC 27976
Branden R.
Job Details: 06/14/2022
"cx complaint ice dispenser not working , checked unit found separator not seating at all on the front of unit , pr id parts are wrong color for unit tested all major componets and everything tested good , ordering separator FROST for repair cx agreed . cx has pop under 30 days; ordrng 1 W11231388 (Separator frost) and 1 W11039857 (Retainer, Separator)"
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Newark, DE 19711
Taylor F.
Job Details: 06/14/2022
Cx complaint is unit not drying properly. Tested insepcted and verified complaint. Found the vent to be full of water. Emptied water from vent. Cx has to seal the vent properly to stop water from getting in. Tested unit and unit is working as designed. jis complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Mechanicsburg, PA 17050
Fred G.
Job Details: 06/14/2022
"cx complaint unit wont power on. inspected unit and found 122.9vac to control, but no light on control and the control is not responsive. wont enter into diag or anything."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Williamsburg, VA 23188
Jason T.
Job Details: 06/14/2022
"Cx complaint, no ice production, found icemaker stuck in harvest mode, verified vac voltages. Repair estimate total : Service call paid on 6-6-22 installed pre-i'd icemaker, verified icemaker fill-harvest...working as designed. (Paid in full check # 1013)"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Salisbury, MD 21804
Michael E.
Job Details: 06/14/2022
"CX complaint: turn dial not working, message to select a cycle. Tested and verified complaint. Voltages from ACU to UI was incorrect. 2vac and 7vac. Replaced ACU and tested and still turn knob not working. Replaced Fascia, cleared the connecting to WiFi and trhen waited 5 min but it did not sync with ACU. Retried 2 more times with reconnecting original fascia after first try and gave it 5min to sync to make sure that wasnt the problem. Afterwards, when i put original fascia back on, it resumed normal function. Fascia is intermitantly working. Reordering fascia. Cannot reschedule due to lowes contract.; ordrng 1 W11413567 (fascia)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Waverly, VA 23890
Anthony D.
Job Details: 06/14/2022
"cx complaint unit not freezing check unit found evap covered in ice and evap thermistor reading at 5.6kohms in ice, thawed evap replaced thermistor unit working as designed, advised cx to monitor for 24 hrs"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Manassas, VA 20110
Demonte S.
Job Details: 06/14/2022
Inspected the unit. Found that the cx is saying that the Dishes are not Drying. Ran Service Diagnostics on the unit. Error codes are F7E1 = No Heat. Checked the Heater Element. Found that the right Heater Element Harness is t plugged in. Plugged in the Heater Element Harness. Ran Service Test. Heater Element is Heating. Cleared all Error Codes. Unit is working as Designed.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Germantown, MD 20876
Ricardo S.
Job Details: 06/14/2022
"Replaced parts, i ran diagnostic test, hot/cold valve working ok, also the fast speed spin.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Selbyville, DE 19975
Michael E.
Job Details: 06/14/2022
CX complaint: no ice in FC IM. Tested and verified complaint. I found the IM was switched off and door handle loose. Corrected IM and tightened handle. Tested unit and it is now working properly. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Westminster, MD 21157
Drew B.
Job Details: 06/14/2022
cx complaint that unit is not cooling efficently in the rc section i found the unit to have good temps in the fc section but have some slight frost on the evap cover which makes sence the damper is not opening on its own regularly casuing restriction of air to cool rc and also the air to stay downward in fc and needs damper and needs approved before reschd part is stock; ordrng 1 WPW10594330 (damper in@wp)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Baltimore, MD 21206
Milton J.
Job Details: 06/14/2022
"Cx complaint unit making ice slowley. Inspected and found ice bin has little ice. Checked ice cream and was rock solid. Put ice maker through harvest test and went through with no issues. Mold seemed like it filled a little on the light side but should affect amount unit is making ice. Ice maker or control stalling but cant tell which given ice maker havested. Ordering new Ice Maker, Control plus returning with Pre-IDed Valve. Plus CX paid for a Water FilterCX -MJrob; ordrng 1 W11546935 (Ice Maker) and 1 W11566851 (Control) and 1 EDR1RXD1 (Filter)"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ00
Near Lancaster, PA 17603
Justin L.
Job Details: 06/14/2022
Cx complaint unit keeps freezing up. was able to access unit and found heavy frost pattern on the evaporator with van running. ohmed out thermistor and found it reading 7F off. Unit went into defrost while testing Replaced thermistor and unit began cooling again developing frost pattern unit now checks good no further work needed
We serviced a
WHIRLPOOL DRYER
Model WTW4816FW2
Near Pasadena, MD 21122
Kevin P.
Job Details: 06/14/2022
"unit is in warranty. cx complaint unit not advancing past rinse to spin out, found cold valve is completely jammed with sediment not allowing water through a nd unit has 8-1 long fill error. i explained to cx previously that she would need to put something inline in the hose to screen out sediment and she didnt. charging cx for new valve assembly, tax and shipping 107.07 total collected by cc. 100 @ trbls; ordrng 1 W11210459 (valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Queen Anne, MD 21657
Jonathon C.
Job Details: 06/14/2022
"cx complaint. unit not advancing cycles. replaced parts per prior diag. tested unit, unit working as designed, job is complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5300SQO
Near Alexandria, VA 22306
Lloyd B.
Job Details: 06/14/2022
Cx complained the unit did not spin. Inspected the unit and found the shaft wasn't meeting the spinner on the gearcase. Adjusted and tested and it now spins. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Martinsburg, WV 25403
Danny R.
Job Details: 06/14/2022
installed parts checksok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ0
Near Sykesville, MD 21784
Drew B.
Job Details: 06/14/2022
cx complaint that unit orginally had issues with the ice produxtion and when arrived found upper 50s in the rc section and the freezer still had some things frozen but could tell its not the right state temp wise. when checking the unit i foudn frost occuring on the evap wall on the fc rear cauing defrosting issues causing wet/ little ice prodcution as well.. will need the thermistor anf found stahled ewvap fan motor in stock schd for tomorrow; ordrng 1 WPW10384183 (thermistor 100@trb) and 1 WP2163777 (fan blade 6@trb) and 1 WPW10464673 (evap motor 15@trb)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Silver Spring, MD 20901
Israel R.
Job Details: 06/14/2022
Installed hub. Unit is back to normal operations.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Waverly, VA 23890
Anthony D.
Job Details: 06/14/2022
"cx complaint unit not cooling checked unit found RC at 48 dregrees and FC temp at 18 degrees, defrost heater at 88ohms and 120vac at control also found evap thermistor 16k ohms indicating a bad control called tech line spoke with travis 7733879818 was advised to order (W11546690) control, cx also requests AC for return visit ; ordrng 1 W11546690 (control)"
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS3
Near Vienna, VA 22181
Christian C.
Job Details: 06/14/2022
Cx complaint unit does not bake or broil. Inspected unit found no errors. Bake ignitor found open. Installed ignitor. Unit is now working on both bake and broil. Cx paid in full.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Mechanicsburg, PA 17050
Fred G.
Job Details: 06/14/2022
i was able to access unit and found the thermistor was not tight on the evap suction line. i was able to bend tab and use a zip tie to keep it in place. also used the tie downs to bring the evap tight to the back of the wall. used the new evap cover with some gaskets i had in van stock to tightly seal the evap in its housing. the drip pan itself was not warped and was straight. unit now checks good.; used 4 w11573592 (gasket) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Westminster, MD 21157
Drew B.
Job Details: 06/14/2022
cx complaint that unit is frosting in the fridge causing cooling issues in the rc section. i found the unit to have door closing issues in freezer causing the frost to restrict airflow in the rc section. will need the following parts schd for the 21st; ordrng 1 WPW10397636 (slide l 25@trb) and 1 WPW10397635 (slide35@ right)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Kents Store, VA 23084
Eric F.
Job Details: 06/14/2022
"tested ice maker before installation, found ice maker leaking water from underneath during fill, either over filling mold or cracked mold in ice maker. Ordering ice maker, will use other parts on return visit.; ordrng 1 W11578780 (ice maker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Monrovia, MD 21770
Ricardo S.
Job Details: 06/14/2022
Replaced i/m .. resume power and ice maker is filling with water.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Olney, MD 20832
Ricardo S.
Job Details: 06/14/2022
"the client complains that the fridge missing some parts, because next to the air tower is a holes, but those holes are normal ..nothing is missing, fridge cks ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Abingdon, MD 21009
Neil H.
Job Details: 06/14/2022
cx complaint unit making noise while washing replaced the gearcase and the clutch belt and actuator recalb. washer tested good.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Ashburn, VA 20147
Richard B.
Job Details: 06/14/2022
"CX complant, Microwave not working. Prior diagnosis found microwave needs hinges bulb holder , Arm and bulb. On gong to install hinges . Tested unit and when pushing on right side of door the microwave energizes and cooks indicating a warped inner door. CX due a refund for hinges and owes for inner door assembly. CX paid difference for inner door and tax , Refunded hinges + tax money. Further work needed, RB; ordrng 1 W11600214 (inner door. 420.)"
We serviced a
AMANA OVEN
Model AER6303MFS2
Near Bowie, MD 20716
Shawn D.
Job Details: 06/14/2022
cx complaint unit is giving error code and oven wont work. inspected unit and confimred the complaint unit has error f1e0 for Internal board failure. replaced control the control then tested and oven now works. unit is good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Crozet, VA 22932
Kyle A.
Job Details: 06/14/2022
Cx complainy of a broken adjuster. Did confirm will need to return woth updated kit.; ordrng 1 W10712395 (Adjuster kit)