We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Henrico, VA 23231
Chris B.
Job Details: 06/09/2022
cx complaint unti will not heat dry inspecetd unit found no rinse aid in dispencer advised cx on rinse aid and use and care advised cx to prime hot water b4 starting ran test mode no error codes stored unit will heat in test mode
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model KMHS120ESS11
Near Arlington, VA 22203
Eric W.
Job Details: 06/09/2022
complant of unit not working inspected unit found a clicking noise from control found the brown wire on 4903 relay is very lose tighten up conector and retested unit now working properly
We serviced a
WHIRLPOOL DRYER
Model WHD5090GW0
Near Charlottesville, VA 22903
Eric F.
Job Details: 06/09/2022
"Installed parts, tested unit, unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Henrico, VA 23231
Chris B.
Job Details: 06/09/2022
cx complaint unti will not heat dry inspecetd unit found no rinse aid in dispencer advised cx on rinse aid and use and care advised cx to prime hot water b4 starting ran test mode no error codes stored unit will heat in test mode
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model KMHS120ESS11
Near Arlington, VA 22203
Eric W.
Job Details: 06/09/2022
complant of unit not working inspected unit found a clicking noise from control found the brown wire on 4903 relay is very lose tighten up conector and retested unit now working properly
We serviced a
WHIRLPOOL ICE MAKER
Model WRF767SDHZ02
Near Stafford, VA 22554
Tanner B.
Job Details: 06/09/2022
The cx experiencing ice under ice bin.. condensating then freezing.. found the units rh door rubbing top of lh door when closing. hinges are tweaked. needs new hinges .. also ordering ice door/ chute for possible warmer air entering ice bin area ..; ordrng 1 WPW10577864 (ice door) and 1 W10837274 (ice chute) and 1 WPW10248409 (rh top door hinge) and 1 W11240748 (rh center door hinge)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Chesapeake, VA 23323
Carl A.
Job Details: 06/09/2022
"cx complaint of unit making noise found that the compressor is starting to fail as you hear the windings ordering parts needed for repairs; ordrng 1 W11574734 ( Compressor) and 2 W11504431 (7/5 Nr Ms 00)s and 1 W11504415 (COUPLER) and 2 W11506621 (6 Nk Ms 00)s and 1 W11506635 (Refrigerator Access) and 1 W11109499 (Refrigerator Drier Tube) and 2 W11504445 ( 5/4 Nr Ms 00)s and 2 W11504447 (5/1.8 Nr Ms 00)s and 1 R600 and 1 W11578027 (Assembly, Evaporator) and 2 W11506620 (8 Nk Al 00)s and 2 W11504450 ( 4/1.8 Nr Ms 00)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Richmond, VA 23222
Joseph D.
Job Details: 06/09/2022
replaced adjuster kit and unit working properly. adjuster had wheel fail and break off
We serviced a
WHIRLPOOL ICE MAKER
Model WRF767SDHZ02
Near Stafford, VA 22554
Tanner B.
Job Details: 06/09/2022
The cx experiencing ice under ice bin.. condensating then freezing.. found the units rh door rubbing top of lh door when closing. hinges are tweaked. needs new hinges .. also ordering ice door/ chute for possible warmer air entering ice bin area ..; ordrng 1 WPW10577864 (ice door) and 1 W10837274 (ice chute) and 1 WPW10248409 (rh top door hinge) and 1 W11240748 (rh center door hinge)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Chesapeake, VA 23323
Carl A.
Job Details: 06/09/2022
"cx complaint of unit making noise found that the compressor is starting to fail as you hear the windings ordering parts needed for repairs; ordrng 1 W11574734 ( Compressor) and 2 W11504431 (7/5 Nr Ms 00)s and 1 W11504415 (COUPLER) and 2 W11506621 (6 Nk Ms 00)s and 1 W11506635 (Refrigerator Access) and 1 W11109499 (Refrigerator Drier Tube) and 2 W11504445 ( 5/4 Nr Ms 00)s and 2 W11504447 (5/1.8 Nr Ms 00)s and 1 R600 and 1 W11578027 (Assembly, Evaporator) and 2 W11506620 (8 Nk Al 00)s and 2 W11504450 ( 4/1.8 Nr Ms 00)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Richmond, VA 23222
Joseph D.
Job Details: 06/09/2022
replaced adjuster kit and unit working properly. adjuster had wheel fail and break off
We serviced a
WHIRLPOOL OVEN
Model KODE500EBL02
Near East Berlin, PA 17316
Sal R.
Job Details: 06/09/2022
CX co mplai t was that the tuni would not heat. I was able to use a oven cart and pulled unit out of the wall. I found that the utni had lost L2. I opened the juntion and found L2 blow. I advised CX to have a licensed electrican come to the home. I collected 165.00 for service and labor charges. Please see SR # 7733846370
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Fishersville, VA 22939
Eric F.
Job Details: 06/09/2022
" 7733846645Installed element and TCO, issue persists, contacted techline, tested unit under techline direction, techline determined that the relay is not operating correctly on the control. Ordering control, will use other parts on return if necessary.; ordrng 1 W11561939 (ACU)"
We serviced a
JENN-AIR DISHWASHER
Model JDB8200AWS1
Near Clarksville, MD 21029
Neil H.
Job Details: 06/09/2022
cx complaint unit not drying efficently found the per. dry light out you can hear it beep so tested unit and heater good but the u.i. need they are holding off with replacing unit 9 years old but working other wise 120 collect they will call if the decide to replace console.; ordrng 1 WPW10418326 (panel-cntl)
We serviced a
WHIRLPOOL OVEN
Model KODE500EBL02
Near East Berlin, PA 17316
Sal R.
Job Details: 06/09/2022
CX co mplai t was that the tuni would not heat. I was able to use a oven cart and pulled unit out of the wall. I found that the utni had lost L2. I opened the juntion and found L2 blow. I advised CX to have a licensed electrican come to the home. I collected 165.00 for service and labor charges. Please see SR # 7733846370
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Fishersville, VA 22939
Eric F.
Job Details: 06/09/2022
" 7733846645Installed element and TCO, issue persists, contacted techline, tested unit under techline direction, techline determined that the relay is not operating correctly on the control. Ordering control, will use other parts on return if necessary.; ordrng 1 W11561939 (ACU)"
We serviced a
JENN-AIR DISHWASHER
Model JDB8200AWS1
Near Clarksville, MD 21029
Neil H.
Job Details: 06/09/2022
cx complaint unit not drying efficently found the per. dry light out you can hear it beep so tested unit and heater good but the u.i. need they are holding off with replacing unit 9 years old but working other wise 120 collect they will call if the decide to replace console.; ordrng 1 WPW10418326 (panel-cntl)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Bowie, MD 20721
Mitchell H.
Job Details: 06/09/2022
cx complaint she tried to use broil 3 times and it seemed to not work and cut off. inspected unit today and unit got up to temp and maintained it for over 15 mins. i turned it on as soon as i goot here for dishwasher and let run. unit seems to be working as deisnged. cx possibly just didnt start it correctly. she watched me and saw it was working and said she will give it some more tries and let us know if she experiences it again.
We serviced a
MAYTAG WASHER
Model WTW5000DW3
Near Cambridge, MD 21613
Alexander W.
Job Details: 06/09/2022
"CX stated unit not advancing cycle tested inspected and verified cx complaint. went to install parts per previous diag and the actuator was way off. replaced actuator with one from VS returning other actuator tested unit, unit is now operating as desgined job is complete.; ordrng 1 W10913953 (actuator), used 1 W10913953 (actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Arlington, VA 22204
Eric W.
Job Details: 06/09/2022
cx complant of unit has a small wrinkle in the door gasket where it meets the door took pic of wrinkle cx would not let me all the way in home to look at unit informed cx that this is cosmedic and door is sealing properly cx is not happy with this gasket dont need to be replaced new gasket will have more wrinkls in it and we will be chaseing it to make it look perfect
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Bowie, MD 20721
Mitchell H.
Job Details: 06/09/2022
cx complaint she tried to use broil 3 times and it seemed to not work and cut off. inspected unit today and unit got up to temp and maintained it for over 15 mins. i turned it on as soon as i goot here for dishwasher and let run. unit seems to be working as deisnged. cx possibly just didnt start it correctly. she watched me and saw it was working and said she will give it some more tries and let us know if she experiences it again.
We serviced a
MAYTAG WASHER
Model WTW5000DW3
Near Cambridge, MD 21613
Alexander W.
Job Details: 06/09/2022
"CX stated unit not advancing cycle tested inspected and verified cx complaint. went to install parts per previous diag and the actuator was way off. replaced actuator with one from VS returning other actuator tested unit, unit is now operating as desgined job is complete.; ordrng 1 W10913953 (actuator), used 1 W10913953 (actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Arlington, VA 22204
Eric W.
Job Details: 06/09/2022
cx complant of unit has a small wrinkle in the door gasket where it meets the door took pic of wrinkle cx would not let me all the way in home to look at unit informed cx that this is cosmedic and door is sealing properly cx is not happy with this gasket dont need to be replaced new gasket will have more wrinkls in it and we will be chaseing it to make it look perfect
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Hyattsville, MD 20785
Mitchell H.
Job Details: 06/09/2022
cx complaint unit is not spinnign the clothes out properly. inspected unit and confirmed complaint. unit would try to spin and then slider would just click and not actually allow unit to spin properly. unit will need clutch and slider for return visit. cx had some sort of pop but wasnt what we needed. entitlements show unit wasnt actually at home depot until august 2021 so unit is still under warranty.; ordrng 1 W10754448 (clutch) and 1 W10734521 (slider)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Rockville, MD 20852
Roberto I.
Job Details: 06/09/2022
"Cx complaint thumping noise during cycle.Ran test mode, found F0E2 error. Ran a test cycle (# 12) and then spin on test # 7. I was unable to replicate any issue. Ran a quick cycle with 4 bathroom towels, the unit worked as designed with acceptable noise and vibration consindering that is installed on a pedestal, inside a pan on the 4th floor."
We serviced a
JENNAIR REFRIGERATOR
Model JFX2897DRM02
Near Vienna, VA 22180
Jason A.
Job Details: 06/09/2022
CX complaint FRIGE RC temps are in 50s FC temps ok & icemaker working. Found RCevap iced up. Cleared ice. LED module that was replaced 9/15/2021is flickering. This is the newer cooler color temperature. The original LEDs are a warmer color temperature. Office attaching notes from that visist. CX paid in full > JJ; ordrng 1 W11087438 (motor-evap 102.04) and 1 W10695459 (LED module 9/15/2021)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Hyattsville, MD 20785
Mitchell H.
Job Details: 06/09/2022
cx complaint unit is not spinnign the clothes out properly. inspected unit and confirmed complaint. unit would try to spin and then slider would just click and not actually allow unit to spin properly. unit will need clutch and slider for return visit. cx had some sort of pop but wasnt what we needed. entitlements show unit wasnt actually at home depot until august 2021 so unit is still under warranty.; ordrng 1 W10754448 (clutch) and 1 W10734521 (slider)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Rockville, MD 20852
Roberto I.
Job Details: 06/09/2022
"Cx complaint thumping noise during cycle.Ran test mode, found F0E2 error. Ran a test cycle (# 12) and then spin on test # 7. I was unable to replicate any issue. Ran a quick cycle with 4 bathroom towels, the unit worked as designed with acceptable noise and vibration consindering that is installed on a pedestal, inside a pan on the 4th floor."
We serviced a
JENNAIR REFRIGERATOR
Model JFX2897DRM02
Near Vienna, VA 22180
Jason A.
Job Details: 06/09/2022
CX complaint FRIGE RC temps are in 50s FC temps ok & icemaker working. Found RCevap iced up. Cleared ice. LED module that was replaced 9/15/2021is flickering. This is the newer cooler color temperature. The original LEDs are a warmer color temperature. Office attaching notes from that visist. CX paid in full > JJ; ordrng 1 W11087438 (motor-evap 102.04) and 1 W10695459 (LED module 9/15/2021)
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Columbia, MD 21045
Neil H.
Job Details: 06/09/2022
cx complaint the d/w stuck on lock but not responding new console and control needed; ordrng 1 W10902371 (panel-cntl) and 1 W10866124 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYW04
Near Potomac, MD 20854
Roberto I.
Job Details: 06/09/2022
The unit to be serviced is an LG refrigerator. The informations we have on the p/o are all wrong. Advised cx to call LG service
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Potomac, MD 20854
Roberto I.
Job Details: 06/09/2022
"Cx complaint lights out in the Rc.Confirmed complaint, found left center led module bad. Ordering 12 led modules W11484836 per sp W11606409 Rev C. S84638 covers parts and labor; ordrng 12 W11484836 (led module)s"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Columbia, MD 21045
Neil H.
Job Details: 06/09/2022
cx complaint the d/w stuck on lock but not responding new console and control needed; ordrng 1 W10902371 (panel-cntl) and 1 W10866124 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYW04
Near Potomac, MD 20854
Roberto I.
Job Details: 06/09/2022
The unit to be serviced is an LG refrigerator. The informations we have on the p/o are all wrong. Advised cx to call LG service
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Potomac, MD 20854
Roberto I.
Job Details: 06/09/2022
"Cx complaint lights out in the Rc.Confirmed complaint, found left center led module bad. Ordering 12 led modules W11484836 per sp W11606409 Rev C. S84638 covers parts and labor; ordrng 12 W11484836 (led module)s"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Nottingham, MD 21236
Milton J.
Job Details: 06/09/2022
CX comoplaint unit not agitating. Inspected and found a F8E1(No/Long Fill). Found the cold water supply vavle was just about fully off. Turned on and manually tested all functions along with auto tested with no issues. Calibrated. Unit is functioning properly. -MJrob
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Portsmouth, VA 23701
Jason T.
Job Details: 06/09/2022
"Arrived on site, advised cx of the 120.00 service call fee, per cx stated that she has an extended warranty with The Home Depot. Advised cx to contact her extended warranty coverage for the service call to be sent as warranty, cx agreed.; O-emld tckt"
We serviced a
KITCHENAID HOOD
Model KVWB400DSS0
Near Richmond, VA 23224
Joseph D.
Job Details: 06/09/2022
"re wired wiring to led system and led now working properly, wiring was improperly set up."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Nottingham, MD 21236
Milton J.
Job Details: 06/09/2022
CX comoplaint unit not agitating. Inspected and found a F8E1(No/Long Fill). Found the cold water supply vavle was just about fully off. Turned on and manually tested all functions along with auto tested with no issues. Calibrated. Unit is functioning properly. -MJrob
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Portsmouth, VA 23701
Jason T.
Job Details: 06/09/2022
"Arrived on site, advised cx of the 120.00 service call fee, per cx stated that she has an extended warranty with The Home Depot. Advised cx to contact her extended warranty coverage for the service call to be sent as warranty, cx agreed.; O-emld tckt"
We serviced a
KITCHENAID HOOD
Model KVWB400DSS0
Near Richmond, VA 23224
Joseph D.
Job Details: 06/09/2022
"re wired wiring to led system and led now working properly, wiring was improperly set up."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C4EXB00
Near Ellicott City, MD 21043
Neil H.
Job Details: 06/09/2022
cx complaint ice maker stopped again i jumped the ice maker and it cycled around but where i seen it was stopped half way before i jumped it it's a short in the harness where it will work while wires connected but opening and closing door wears on harness causing seperation then no power to ice maker throwing cycling off new fc door needed 964.88 quoted cx declined; ordrng 1 LW10290919 (dor-fip bl)
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC4
Near Gaithersburg, MD 20878
Roberto I.
Job Details: 06/09/2022
"CX complaint washer not turning on.Tested unit, no response from on/off key. Power supply ok, attempted to run test mode, it worked and the console turned on. Ran a test cycle, the unit worked ok. The cx wanted to run a cycle with clothes and the unit started and worked normally. If the cx calls back with the same issue, please pre id the console W11327395 (mandatory)"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Reston, VA 20191
Richard B.
Job Details: 06/09/2022
"CX complan t. Dryer door was scratched when delivered, Inspected unit and found door scratched . Replaced exterior door and tedted unit , Door working as designed, Job completed, RB"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C4EXB00
Near Ellicott City, MD 21043
Neil H.
Job Details: 06/09/2022
cx complaint ice maker stopped again i jumped the ice maker and it cycled around but where i seen it was stopped half way before i jumped it it's a short in the harness where it will work while wires connected but opening and closing door wears on harness causing seperation then no power to ice maker throwing cycling off new fc door needed 964.88 quoted cx declined; ordrng 1 LW10290919 (dor-fip bl)
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC4
Near Gaithersburg, MD 20878
Roberto I.
Job Details: 06/09/2022
"CX complaint washer not turning on.Tested unit, no response from on/off key. Power supply ok, attempted to run test mode, it worked and the console turned on. Ran a test cycle, the unit worked ok. The cx wanted to run a cycle with clothes and the unit started and worked normally. If the cx calls back with the same issue, please pre id the console W11327395 (mandatory)"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Reston, VA 20191
Richard B.
Job Details: 06/09/2022
"CX complan t. Dryer door was scratched when delivered, Inspected unit and found door scratched . Replaced exterior door and tedted unit , Door working as designed, Job completed, RB"
We serviced a
WHIRLPOOL DBL WALL OVEN
Model WOD77EC0HS02
Near Frederick, MD 21704
Brian R.
Job Details: 06/09/2022
replaced both controls and reset unit. tested both ovens and iunit. unit checks. advised cx to keep a eye on unit and call back if needed. job complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Gaithersburg, MD 20878
Roberto I.
Job Details: 06/09/2022
Left door must to be lifted and the bottom door stop turned since this is wrongly installed. Called office and scheduled return with **2 TECH** for the day 6/15/22; ordrng 1 2nd tech
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Richmond, VA 23224
Joseph D.
Job Details: 06/09/2022
"replacement tub is improperly packed or incorrect, it has a hole where no hole should exist. https://s3.amazonaws.com/sm-backend-production-attachments/service-pointer-w11616794-reva.pdf says to order a different part number.; ordrng 1 W11460604 (tub assembly) and 2 2tech (2 tech)s and 2 2count (2 count)s"
We serviced a
WHIRLPOOL DBL WALL OVEN
Model WOD77EC0HS02
Near Frederick, MD 21704
Brian R.
Job Details: 06/09/2022
replaced both controls and reset unit. tested both ovens and iunit. unit checks. advised cx to keep a eye on unit and call back if needed. job complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Gaithersburg, MD 20878
Roberto I.
Job Details: 06/09/2022
Left door must to be lifted and the bottom door stop turned since this is wrongly installed. Called office and scheduled return with **2 TECH** for the day 6/15/22; ordrng 1 2nd tech
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW3
Near Richmond, VA 23224
Joseph D.
Job Details: 06/09/2022
"replacement tub is improperly packed or incorrect, it has a hole where no hole should exist. https://s3.amazonaws.com/sm-backend-production-attachments/service-pointer-w11616794-reva.pdf says to order a different part number.; ordrng 1 W11460604 (tub assembly) and 2 2tech (2 tech)s and 2 2count (2 count)s"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HBL
Near Frederick, MD 21703
Brian R.
Job Details: 06/09/2022
no answer. called office and advised advised number isnt good and to wait my 10. cx will need to reschedule and get us correct info. ; saved tckt
We serviced a
JENNAIR REFRIGERATOR
Model JF42NXFXDW01
Near Glenelg, MD 21737
Ricardo S.
Job Details: 06/09/2022
"Cx cpomplains about a water leak from freezer, inspected unit,, the freezer door not closing properly at the bottom.. the freezer door not closing properly at the bottom, the door is not alignment correctly and that's why the gasket has a big gap, so i adjust the freezer door and now seals better .. i/m and supply line cks ok"
We serviced a
WHIRLPOOL DRYER
Model WED6620HW0
Near Rehoboth Beach, DE 19971
Frederick R.
Job Details: 06/09/2022
CX complaint is dryer no power. Needed second tech to pull dryer. Pulled unit apart and checked voltage at all point. Found unit needs a new UI Console. Quoted CX 469.05 for repair and CX does not want to proceed. CX paid the 90 for 2nd tech. If Cx decides to proceed with repair their balance will be 379.05. Job is complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HBL
Near Frederick, MD 21703
Brian R.
Job Details: 06/09/2022
no answer. called office and advised advised number isnt good and to wait my 10. cx will need to reschedule and get us correct info. ; saved tckt
We serviced a
JENNAIR REFRIGERATOR
Model JF42NXFXDW01
Near Glenelg, MD 21737
Ricardo S.
Job Details: 06/09/2022
"Cx cpomplains about a water leak from freezer, inspected unit,, the freezer door not closing properly at the bottom.. the freezer door not closing properly at the bottom, the door is not alignment correctly and that's why the gasket has a big gap, so i adjust the freezer door and now seals better .. i/m and supply line cks ok"
We serviced a
WHIRLPOOL DRYER
Model WED6620HW0
Near Rehoboth Beach, DE 19971
Frederick R.
Job Details: 06/09/2022
CX complaint is dryer no power. Needed second tech to pull dryer. Pulled unit apart and checked voltage at all point. Found unit needs a new UI Console. Quoted CX 469.05 for repair and CX does not want to proceed. CX paid the 90 for 2nd tech. If Cx decides to proceed with repair their balance will be 379.05. Job is complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Odenton, MD 21113
Kevin P.
Job Details: 06/09/2022
"cx complaint unit not washing fills with water but doesnt wash, orderinf control and sump assembly.; ordrng 1 W11305297 (cntrl-elec) and 1 W11087376 (pump&motor)"
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FVSS1
Near West Friendship, MD 21794
Ricardo S.
Job Details: 06/09/2022
"Unit stops in middle of the cycle, cks drain pump, drain hse, fuse, power, valve, everything cks ok, the client say when the unit stops the panel won't respond is dead.. the unit has issue with the main harness order part; ordrng 1 W10413104 (harns-wire)"
We serviced a
WHIRLPOOL DISHWASHER
Model KUDE70FXSS5
Near Alexandria, VA 22302
Lloyd B.
Job Details: 06/09/2022
Cx complained the unit did not start. Inspected the unit and found only one led lit on the console. The vent fan motor is testing open. Unit will not respond to touch nor enter dianostics. Unit needs new vent fan motor and console; ordrng 1 WPW10481144 (console 2106) and 1 WPW10469574 (vent fan)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Odenton, MD 21113
Kevin P.
Job Details: 06/09/2022
"cx complaint unit not washing fills with water but doesnt wash, orderinf control and sump assembly.; ordrng 1 W11305297 (cntrl-elec) and 1 W11087376 (pump&motor)"
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FVSS1
Near West Friendship, MD 21794
Ricardo S.
Job Details: 06/09/2022
"Unit stops in middle of the cycle, cks drain pump, drain hse, fuse, power, valve, everything cks ok, the client say when the unit stops the panel won't respond is dead.. the unit has issue with the main harness order part; ordrng 1 W10413104 (harns-wire)"
We serviced a
WHIRLPOOL DISHWASHER
Model KUDE70FXSS5
Near Alexandria, VA 22302
Lloyd B.
Job Details: 06/09/2022
Cx complained the unit did not start. Inspected the unit and found only one led lit on the console. The vent fan motor is testing open. Unit will not respond to touch nor enter dianostics. Unit needs new vent fan motor and console; ordrng 1 WPW10481144 (console 2106) and 1 WPW10469574 (vent fan)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Odenton, MD 21113
Kevin P.
Job Details: 06/09/2022
"installed new control, blew through pressure hose to check for restrictions or leaks and calibrated unit then adivsed cx to continue use and call if she experiences any problems"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW1
Near Adelphi, MD 20783
Israel R.
Job Details: 06/09/2022
Installed new control. Unit is back to normal operations.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Ashburn, VA 20147
Ricky E.
Job Details: 06/09/2022
"custo mer stated that the unit was saying to open and close the lid, and wouldnt start.. verified issue and fnd units lid latch had a stuck switch.. replaced the part, unit cks ok..."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Odenton, MD 21113
Kevin P.
Job Details: 06/09/2022
"installed new control, blew through pressure hose to check for restrictions or leaks and calibrated unit then adivsed cx to continue use and call if she experiences any problems"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW1
Near Adelphi, MD 20783
Israel R.
Job Details: 06/09/2022
Installed new control. Unit is back to normal operations.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Ashburn, VA 20147
Ricky E.
Job Details: 06/09/2022
"custo mer stated that the unit was saying to open and close the lid, and wouldnt start.. verified issue and fnd units lid latch had a stuck switch.. replaced the part, unit cks ok..."
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ0
Near Stevens, PA 17578
Justin L.
Job Details: 06/09/2022
was able to help MM to safely unistall unit and replace parts test and reinstall unit now checks good no further work needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Fredericksburg, VA 22406
Tanner B.
Job Details: 06/09/2022
Unit leaking from ice chute. im isnt leaking. no over spray from fill tube. unit needs ice door and ice chute w/ seal .; ordrng 1 W11098702 (ice door) and 1 W11573761 (ice chute)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Arlington, VA 22204
Eric W.
Job Details: 06/09/2022
special project s17304 installed new heater the old heater had no bushings left on it
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ0
Near Stevens, PA 17578
Justin L.
Job Details: 06/09/2022
was able to help MM to safely unistall unit and replace parts test and reinstall unit now checks good no further work needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Fredericksburg, VA 22406
Tanner B.
Job Details: 06/09/2022
Unit leaking from ice chute. im isnt leaking. no over spray from fill tube. unit needs ice door and ice chute w/ seal .; ordrng 1 W11098702 (ice door) and 1 W11573761 (ice chute)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Arlington, VA 22204
Eric W.
Job Details: 06/09/2022
special project s17304 installed new heater the old heater had no bushings left on it
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Frederick, MD 21702
Brian R.
Job Details: 06/09/2022
replaced parts and tested uniut. no leaks seen. job complete.
We serviced a
MAYTAG DRYER
Model MGD5630HC3
Near Silver Spring, MD 20901
Israel R.
Job Details: 06/09/2022
"Customer complaint unit is not washing. I tested the unit and fouind the unit is not turning on correcfly. There is moisture inside the control panel. The level of the unit was not right and the tube was very long full of water. I afjusted units level and exhaust. now is good airflow. I adviced the customer to fix the exhaust wall vent she has the door, mesh and narrow wall tube. Too much prevention against birds not good airflow. SHe said she is going to get it done. Control panle geting F2E1 and moiture inside the screen. Ordering console. Call customer when part is avialable.; ordrng 1 W11384512 (Console)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Baltimore, MD 21230
Shane M.
Job Details: 06/09/2022
cx complaint the unit isnt working proper. found shifter error code. replaced actuator. calibrated the machine. found suspension sitting lower than normal. suspension easy to push down.. ordering suspension.; ordrng 1 W10780045 (suspension)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Frederick, MD 21702
Brian R.
Job Details: 06/09/2022
replaced parts and tested uniut. no leaks seen. job complete.
We serviced a
MAYTAG DRYER
Model MGD5630HC3
Near Silver Spring, MD 20901
Israel R.
Job Details: 06/09/2022
"Customer complaint unit is not washing. I tested the unit and fouind the unit is not turning on correcfly. There is moisture inside the control panel. The level of the unit was not right and the tube was very long full of water. I afjusted units level and exhaust. now is good airflow. I adviced the customer to fix the exhaust wall vent she has the door, mesh and narrow wall tube. Too much prevention against birds not good airflow. SHe said she is going to get it done. Control panle geting F2E1 and moiture inside the screen. Ordering console. Call customer when part is avialable.; ordrng 1 W11384512 (Console)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Baltimore, MD 21230
Shane M.
Job Details: 06/09/2022
cx complaint the unit isnt working proper. found shifter error code. replaced actuator. calibrated the machine. found suspension sitting lower than normal. suspension easy to push down.. ordering suspension.; ordrng 1 W10780045 (suspension)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Airville, PA 17302
Bernard M.
Job Details: 06/09/2022
"Replaced all parts per previous tech, recalibrated and ran auto test, unit completed test without issues. Unit checks good"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Middle River, MD 21220
Milton J.
Job Details: 06/09/2022
CX upper rack rails detaching. Inspected and found left side of upper rack hanging down. Left rail broke and right one twisted. Installed new RH Rail and LH Rail. However. the adjuster on the left side has a broken clip. Ordering new LH Adjuster. -MJrob; ordrng 1 WPW10740408 (Adjuster)
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW1
Near Alexandria, VA 22301
Eric W.
Job Details: 06/09/2022
"cx complant unit will power on but not spin or heat inspected the unit found the thermal is ol installed frome truck stock and tested unit now working cx paid in full; ordrng 1 W10909685 (fuse), used 1 W10909685 (fuse) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Airville, PA 17302
Bernard M.
Job Details: 06/09/2022
"Replaced all parts per previous tech, recalibrated and ran auto test, unit completed test without issues. Unit checks good"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Middle River, MD 21220
Milton J.
Job Details: 06/09/2022
CX upper rack rails detaching. Inspected and found left side of upper rack hanging down. Left rail broke and right one twisted. Installed new RH Rail and LH Rail. However. the adjuster on the left side has a broken clip. Ordering new LH Adjuster. -MJrob; ordrng 1 WPW10740408 (Adjuster)
We serviced a
WHIRLPOOL DRYER
Model WED92HEFW1
Near Alexandria, VA 22301
Eric W.
Job Details: 06/09/2022
"cx complant unit will power on but not spin or heat inspected the unit found the thermal is ol installed frome truck stock and tested unit now working cx paid in full; ordrng 1 W10909685 (fuse), used 1 W10909685 (fuse) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near York, PA 17403
Sal R.
Job Details: 06/09/2022
CX complai t was that the tuni would not agitate. I found a F7E4 error code. I replaced the shifter and unit test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Mount Airy, MD 21771
Ricardo S.
Job Details: 06/09/2022
"unti not making ice, the wires under the freezer door hing are broken, order freezer door; ordrng 1 w11465903 (freezer door)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Alexandria, VA 22304
Lloyd B.
Job Details: 06/09/2022
Cx had a unit that needed the updated element. Installed new element and the unit shalt not leak and will heat. Job complete
We serviced a
AMANA WASHER
Model NTW4516FW3
Near York, PA 17403
Sal R.
Job Details: 06/09/2022
CX complai t was that the tuni would not agitate. I found a F7E4 error code. I replaced the shifter and unit test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Mount Airy, MD 21771
Ricardo S.
Job Details: 06/09/2022
"unti not making ice, the wires under the freezer door hing are broken, order freezer door; ordrng 1 w11465903 (freezer door)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Alexandria, VA 22304
Lloyd B.
Job Details: 06/09/2022
Cx had a unit that needed the updated element. Installed new element and the unit shalt not leak and will heat. Job complete
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Fallston, MD 21047
Drew B.
Job Details: 06/09/2022
cx complaint that unit is making nosie when filling i found the noise to be from the hot valve at the house mking loud squeeling.. not an appliance issu but a plumbing issue.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Waldorf, MD 20602
Robert A.
Job Details: 06/09/2022
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Virginia Beach, VA 23462
Carl A.
Job Details: 06/09/2022
"cx complaint of unit not making ice,checked unit to find that icemaker has internal short in it also when pulled icemaker down icemaker arched in freezer cabinet ordering parts needed for repairs; ordrng 1 w11618502 (wire harness) and 1 w11517113 (icemaker kit)"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Fallston, MD 21047
Drew B.
Job Details: 06/09/2022
cx complaint that unit is making nosie when filling i found the noise to be from the hot valve at the house mking loud squeeling.. not an appliance issu but a plumbing issue.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Waldorf, MD 20602
Robert A.
Job Details: 06/09/2022
I installed the ordered parts and tested the unit for the cx. The unit is working as designed.