We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Washington, District of Columbia 20008
Ricardo S.
Job Details:
06/07/2022
"unti not working on any cycle, motor makes a humming noise, faulty motor capacitor the drum turn 3 times then the unit finish the cycle ..order motor and lower harness just in case .. unit needs motor capacitor; ordrng 1 W11283592 (motor-drve just in case) and 1 w11395618 (capacitor) and 1 w11569161 (lower harness just in case)"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Washington, District of Columbia 20008
Ricardo S.
Job Details:
06/07/2022
"unti not working on any cycle, motor makes a humming noise, faulty motor capacitor the drum turn 3 times then the unit finish the cycle ..order motor and lower harness just in case .. unit needs motor capacitor; ordrng 1 W11283592 (motor-drve just in case) and 1 w11395618 (capacitor) and 1 w11569161 (lower harness just in case)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Richmond, Virginia 23234
Chris B.
Job Details:
06/07/2022
cx complaint unit will not produce ice fast inspected unit confirmed cx complaint found rc temp set too 42 degrees and fc temp set to 8 set temps to recomened temps 0 and 37 ice cubes are good size and water flow is sufficiant set unit to max ice ran im test harvest and fills cx stated they use alot unit working as desighned
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Richmond, Virginia 23234
Chris B.
Job Details:
06/07/2022
cx complaint unit will not produce ice fast inspected unit confirmed cx complaint found rc temp set too 42 degrees and fc temp set to 8 set temps to recomened temps 0 and 37 ice cubes are good size and water flow is sufficiant set unit to max ice ran im test harvest and fills cx stated they use alot unit working as desighned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near West Springfield, Virginia 22152
Lloyd B.
Job Details:
06/07/2022
Cx complained the units doors would not close. Installed new doors and applied heat around the gaskeet for a better seal. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near West Springfield, Virginia 22152
Lloyd B.
Job Details:
06/07/2022
Cx complained the units doors would not close. Installed new doors and applied heat around the gaskeet for a better seal. Job complete
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Jessup, Maryland 20794
Israel R.
Job Details:
06/07/2022
Custoemr complaint unit is not starting. I tested the unit and id dead. I tested the fuses and Thermal fuse is OL. LEss thatn a year. I tested the element not grounding. Timer is working. The motor is working. Thermosthat is ok. Could of been a big load nd blocked the vent she said she put about 8 towels maybe was too big load. Unit is back to normal operatiions.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Jessup, Maryland 20794
Israel R.
Job Details:
06/07/2022
Custoemr complaint unit is not starting. I tested the unit and id dead. I tested the fuses and Thermal fuse is OL. LEss thatn a year. I tested the element not grounding. Timer is working. The motor is working. Thermosthat is ok. Could of been a big load nd blocked the vent she said she put about 8 towels maybe was too big load. Unit is back to normal operatiions.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Columbia, Maryland 21046
Israel R.
Job Details:
06/07/2022
Custoemr complaint unit is not cooling. I found a block of ice in the top of the evaporator blocking the fan. I I tested the compressor and is reading .6 amps. I looked at the frost pattern and only the top of the refrigerator is frosting. The unit is low on refrigerant. The unit could have be undercharge or there is a leak. Scehdule a seal system to do a charge and fill and check for leaks. Called office and schedule for friday. No POP the cusotmer was looking for it. The unti is in warranty. POP dispatch with ticket.; ordrng 1 WPW10143759 (dryer) and 1 W11506635 (coupler)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Columbia, Maryland 21046
Israel R.
Job Details:
06/07/2022
Custoemr complaint unit is not cooling. I found a block of ice in the top of the evaporator blocking the fan. I I tested the compressor and is reading .6 amps. I looked at the frost pattern and only the top of the refrigerator is frosting. The unit is low on refrigerant. The unit could have be undercharge or there is a leak. Scehdule a seal system to do a charge and fill and check for leaks. Called office and schedule for friday. No POP the cusotmer was looking for it. The unti is in warranty. POP dispatch with ticket.; ordrng 1 WPW10143759 (dryer) and 1 W11506635 (coupler)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502ESS02
Near Highland, Maryland 20777
Israel R.
Job Details:
06/07/2022
Customer complaint unit is not making ice and the doors wont stop when open. I tested the doors. The doors are closing and springs are all in there. I explained to the custoemr taht the doors do not have an open assisted doors. The doors only have closers. The doors are working as designed. The ice maker is not turning on even when power is jumped. I tested for power and no power. I pulled ice maker and found the harness loose and the ice maker off. I secured the harness and lower bar and the ice maker started harvesting. Unit is back to normal operations. POP in entitlement.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502ESS02
Near Highland, Maryland 20777
Israel R.
Job Details:
06/07/2022
Customer complaint unit is not making ice and the doors wont stop when open. I tested the doors. The doors are closing and springs are all in there. I explained to the custoemr taht the doors do not have an open assisted doors. The doors only have closers. The doors are working as designed. The ice maker is not turning on even when power is jumped. I tested for power and no power. I pulled ice maker and found the harness loose and the ice maker off. I secured the harness and lower bar and the ice maker started harvesting. Unit is back to normal operations. POP in entitlement.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Chesapeake, Virginia 23322
Austin D.
Job Details:
06/07/2022
cx complaoint the unti is not heating. checked ghe unit found the element had failed. therefvore i repoalced with a new one and tested operation. unit is runing as designed.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Chesapeake, Virginia 23322
Austin D.
Job Details:
06/07/2022
cx complaoint the unti is not heating. checked ghe unit found the element had failed. therefvore i repoalced with a new one and tested operation. unit is runing as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Hagerstown, Maryland 21742
Danny R.
Job Details:
06/07/2022
unit has a icemer that failed rtan diag test 56 had e2 bad roution of icmaker ran test 57 and it failed will need ice maker and harness czx will think repair; ordrng 1 WPW10764668 (icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Hagerstown, Maryland 21742
Danny R.
Job Details:
06/07/2022
unit has a icemer that failed rtan diag test 56 had e2 bad roution of icmaker ran test 57 and it failed will need ice maker and harness czx will think repair; ordrng 1 WPW10764668 (icemaker)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Moseley, Virginia 23120
John P.
Job Details:
06/07/2022
Upon arrival found freezer evap covered in ice thermalink on defrost heater open replaced thermal link called tech line talk to Anthony based off pressures unit is low on charge again have and sending unit for review due to internal leak and cabinetAnthony said 7732795751
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Moseley, Virginia 23120
John P.
Job Details:
06/07/2022
Upon arrival found freezer evap covered in ice thermalink on defrost heater open replaced thermal link called tech line talk to Anthony based off pressures unit is low on charge again have and sending unit for review due to internal leak and cabinetAnthony said 7732795751
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Richmond, Virginia 23227
Gill G.
Job Details:
06/07/2022
cx compllaint: unit is not draining. found drain pump not getting primed. found drain hose without backflow flapper. air may also be getting into hose. found airlock in hose and after it is cleared it comes right back. ordered drain hoses.; ordrng 1 WPW10545278 (drain hose) and 1 8269144A (drain hose)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Richmond, Virginia 23227
Gill G.
Job Details:
06/07/2022
cx compllaint: unit is not draining. found drain pump not getting primed. found drain hose without backflow flapper. air may also be getting into hose. found airlock in hose and after it is cleared it comes right back. ordered drain hoses.; ordrng 1 WPW10545278 (drain hose) and 1 8269144A (drain hose)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Richmond, Virginia 23227
Gill G.
Job Details:
06/07/2022
replaced suspension. extended feet. no stored fault codes. tested unit by running diagnostic cycle. unit is working as designed.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Richmond, Virginia 23227
Gill G.
Job Details:
06/07/2022
replaced suspension. extended feet. no stored fault codes. tested unit by running diagnostic cycle. unit is working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Kensington, Maryland 20895
Roberto I.
Job Details:
06/07/2022
"Replaced part and cleared F4E3 error. Ran a test cycle, the unit worked as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Kensington, Maryland 20895
Roberto I.
Job Details:
06/07/2022
"Replaced part and cleared F4E3 error. Ran a test cycle, the unit worked as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDZ00
Near Alexandria, Virginia 22302
Eric W.
Job Details:
06/07/2022
cx complant of frost in freezer found a gap at bottome of fridge door called tec line advised unit can not be fixed 7733824513
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDZ00
Near Alexandria, Virginia 22302
Eric W.
Job Details:
06/07/2022
cx complant of frost in freezer found a gap at bottome of fridge door called tec line advised unit can not be fixed 7733824513
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HS08
Near Montclair, Virginia 22025
Demonte S.
Job Details:
06/07/2022
Inspected the unit. Found that the cx is saying that the Microwave isn't Heating. I then checked the power to the unit. I'm getting 121.2 volts at the wall outlet. I then checked the Diode. Diode is good. Checked the Magnetron. I'm getting 0.2 Ohms. Installed new Magnetron. Tested the unit. Unit is Heating. Unit is working as Designed.
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HS08
Near Montclair, Virginia 22025
Demonte S.
Job Details:
06/07/2022
Inspected the unit. Found that the cx is saying that the Microwave isn't Heating. I then checked the power to the unit. I'm getting 121.2 volts at the wall outlet. I then checked the Diode. Diode is good. Checked the Magnetron. I'm getting 0.2 Ohms. Installed new Magnetron. Tested the unit. Unit is Heating. Unit is working as Designed.
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Taneytown, Maryland 21787
Brian R.
Job Details:
06/07/2022
cx complaint is unit just turns on and runs at times and there not even in RV. unit belongs in a RV but RV sent away for service and they informed her they cant do service work and removed unit and she has unit in home. said they just got RV june of last year. tested and checked unit as far as we could as unit is out and sitting in a room. unit shows a different date but may of been when dealer got units for trailers and cx got trailer at a later time after they got unit she said. will order parts needed and office will schedule.; ordrng 1 W11574590 (Control Board) and 1 W11367297 (Conteol)
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Taneytown, Maryland 21787
Brian R.
Job Details:
06/07/2022
cx complaint is unit just turns on and runs at times and there not even in RV. unit belongs in a RV but RV sent away for service and they informed her they cant do service work and removed unit and she has unit in home. said they just got RV june of last year. tested and checked unit as far as we could as unit is out and sitting in a room. unit shows a different date but may of been when dealer got units for trailers and cx got trailer at a later time after they got unit she said. will order parts needed and office will schedule.; ordrng 1 W11574590 (Control Board) and 1 W11367297 (Conteol)
We serviced a
JENNAIR COOKTOP
Model JGD3430GB00
Near Ashton-Sandy Spring, Maryland 20861
Israel R.
Job Details:
06/07/2022
SR// 7733045564. Customer complaint unit is still making the same issue of the sparking all time. I tested the unit and the spark kees goind even when the burner is on and touching the igniter. I moved the burner and then it stops. If i tap the burner it stopped but then the vibrations of the fan makes it move and sparking cames back. Called techline and they adiviced to replace the cooktop. 1 At tribles. Ordering black cooktop.; ordrng 1 W11476216 (Cooktop Black)
We serviced a
JENNAIR COOKTOP
Model JGD3430GB00
Near Ashton-Sandy Spring, Maryland 20861
Israel R.
Job Details:
06/07/2022
SR// 7733045564. Customer complaint unit is still making the same issue of the sparking all time. I tested the unit and the spark kees goind even when the burner is on and touching the igniter. I moved the burner and then it stops. If i tap the burner it stopped but then the vibrations of the fan makes it move and sparking cames back. Called techline and they adiviced to replace the cooktop. 1 At tribles. Ordering black cooktop.; ordrng 1 W11476216 (Cooktop Black)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM00
Near Alexandria, Virginia 22302
Eric W.
Job Details:
06/07/2022
cx complant of no ice found icemaker half way threw cycle but not moving tested vootage getting 124 v unit needs icemaker cx paid in full; ordrng 1 W10884390 (ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM00
Near Alexandria, Virginia 22302
Eric W.
Job Details:
06/07/2022
cx complant of no ice found icemaker half way threw cycle but not moving tested vootage getting 124 v unit needs icemaker cx paid in full; ordrng 1 W10884390 (ice maker)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Hampstead, Maryland 21074
Sal R.
Job Details:
06/07/2022
"CX cvomplai t is that the tuni will fill , but dishes are not being washed. I found that the motor has failed. I am ordeing 1 sump&motor (W11025157). I have set a return date for 6/9; ordrng 1 W11025157 (Sump & motor 100 @ tribs)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Hampstead, Maryland 21074
Sal R.
Job Details:
06/07/2022
"CX cvomplai t is that the tuni will fill , but dishes are not being washed. I found that the motor has failed. I am ordeing 1 sump&motor (W11025157). I have set a return date for 6/9; ordrng 1 W11025157 (Sump & motor 100 @ tribs)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Parkville, Maryland 21234
Keith H.
Job Details:
06/07/2022
cx complaint is unit not cooling inspected unit and found freezer evap over frosted ordering new thermistor 2 count for defrost; ordrng 1 W10316760 (thermistor)
We serviced a
WHIRLPOOL RANGE
Model WFE510S0AS0
Near Germantown, Maryland 20874
Julian H.
Job Details:
06/07/2022
CX complaint about cooktop has a defect inspected and found that on lf burner glass is chipped not caused by CX defect on glass not resisting temp and started to do that it can developed a crack CX show me pots an pans all with smooth bottoms also CX has an issue with rr burner not always turning indicator light off issue with switch checked temperature on oven and works fine need parts; ordrng 1 W10245805 (cooktop) and 1 WP3149404 (switch-inf RR)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Parkville, Maryland 21234
Keith H.
Job Details:
06/07/2022
cx complaint is unit not cooling inspected unit and found freezer evap over frosted ordering new thermistor 2 count for defrost; ordrng 1 W10316760 (thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near Gainesville, Virginia 20155
Daniel J.
Job Details:
06/07/2022
ordering new thermistor part replaced within a year 120 service call and 110 for labor cusotmer was unable to pay today and made aware of the 245 due on return didnt want the evap steamed just wanted the thermistor replaced; ordrng 1 W10316760 (thermistor)
We serviced a
WHIRLPOOL RANGE
Model WFE510S0AS0
Near Germantown, Maryland 20874
Julian H.
Job Details:
06/07/2022
CX complaint about cooktop has a defect inspected and found that on lf burner glass is chipped not caused by CX defect on glass not resisting temp and started to do that it can developed a crack CX show me pots an pans all with smooth bottoms also CX has an issue with rr burner not always turning indicator light off issue with switch checked temperature on oven and works fine need parts; ordrng 1 W10245805 (cooktop) and 1 WP3149404 (switch-inf RR)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near Gainesville, Virginia 20155
Daniel J.
Job Details:
06/07/2022
ordering new thermistor part replaced within a year 120 service call and 110 for labor cusotmer was unable to pay today and made aware of the 245 due on return didnt want the evap steamed just wanted the thermistor replaced; ordrng 1 W10316760 (thermistor)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Montclair, Virginia 22025
Demonte S.
Job Details:
06/07/2022
Inspected the unit. Found that the cx is saying that the Washer is Leaking Water at the Fabric Softener Dispenser. Ran Service Diagnostics on the unit. No Error Codes. Ran Washer in the Service Test. No Leaks. I then called Whirlpool Techline Ref # 7733820780. Per Whirlpool Techline the Washer will leak if the pressure is greater 75 Psi. Whirlpool Techline had me turn the Water down at the House Water Valve. There are no Service Pointers on this yet. Whirlpool is working on this pointer for a new style of a Tub Ring. I advised the Cx to try a load of clothes. Unit is working as Designed.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Montclair, Virginia 22025
Demonte S.
Job Details:
06/07/2022
Inspected the unit. Found that the cx is saying that the Washer is Leaking Water at the Fabric Softener Dispenser. Ran Service Diagnostics on the unit. No Error Codes. Ran Washer in the Service Test. No Leaks. I then called Whirlpool Techline Ref # 7733820780. Per Whirlpool Techline the Washer will leak if the pressure is greater 75 Psi. Whirlpool Techline had me turn the Water down at the House Water Valve. There are no Service Pointers on this yet. Whirlpool is working on this pointer for a new style of a Tub Ring. I advised the Cx to try a load of clothes. Unit is working as Designed.
We serviced a
WHIRLPOOL DISHWASHER
Model DU1145XTPBA
Near Berryville, Virginia 22611
Ezra M.
Job Details:
06/07/2022
reinstalled unit so cust can open adjacent drawer.
We serviced a
WHIRLPOOL DISHWASHER
Model DU1145XTPBA
Near Berryville, Virginia 22611
Ezra M.
Job Details:
06/07/2022
reinstalled unit so cust can open adjacent drawer.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Chesapeake, Virginia 23322
Austin D.
Job Details:
06/07/2022
cx complaint the unit is leaking. checked the unit and found the valve not seated properly. also found the heating element in the drain pan not seated. also found foam in the drain hose. finalluy the the ice maker was failing during the harvest cycle. ordering a new ice maker. will return once the part comes in.; ordrng 1 W11510803 (ice maker)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Chesapeake, Virginia 23322
Austin D.
Job Details:
06/07/2022
cx complaint the unit is leaking. checked the unit and found the valve not seated properly. also found the heating element in the drain pan not seated. also found foam in the drain hose. finalluy the the ice maker was failing during the harvest cycle. ordering a new ice maker. will return once the part comes in.; ordrng 1 W11510803 (ice maker)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Virginia Beach, Virginia 23451
Carl A.
Job Details:
06/07/2022
inner door missing spoke with haley about job job rescudle for mon; ordrng 1 W11559689 ( DOOR-INNER) and 2 labors
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Virginia Beach, Virginia 23451
Carl A.
Job Details:
06/07/2022
inner door missing spoke with haley about job job rescudle for mon; ordrng 1 W11559689 ( DOOR-INNER) and 2 labors
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Clinton, Maryland 20735
Shawn D.
Job Details:
06/07/2022
"cx complaint same issue returned. inspected unit and found evaporator frozen over again. removed cover ran diag thermisters did pass and defrost heater works. ohms out sensor and was 25k at first then would drop then go open to 1k to 5 k back to open thn back to reading good so its reading all over the place. cleared ALL ice then replaced thermister and told cx to give 24 hours to cool. unit is good; ordrng 1 WPW10384183 (thermistor sd v/s), used 1 WPW10384183 (THERMISTER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Clinton, Maryland 20735
Shawn D.
Job Details:
06/07/2022
"cx complaint same issue returned. inspected unit and found evaporator frozen over again. removed cover ran diag thermisters did pass and defrost heater works. ohms out sensor and was 25k at first then would drop then go open to 1k to 5 k back to open thn back to reading good so its reading all over the place. cleared ALL ice then replaced thermister and told cx to give 24 hours to cool. unit is good; ordrng 1 WPW10384183 (thermistor sd v/s), used 1 WPW10384183 (THERMISTER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC4
Near Tysons, Virginia 22102
Jason A.
Job Details:
06/07/2022
CX complaint WASHER outer bellow ring had jumped out of groove. CX had not used unit since. Checked inner ring is secure & bellow not damaged. Secure outer ring & ran test wash. NO LEAKS > JJ
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC4
Near Tysons, Virginia 22102
Jason A.
Job Details:
06/07/2022
CX complaint WASHER outer bellow ring had jumped out of groove. CX had not used unit since. Checked inner ring is secure & bellow not damaged. Secure outer ring & ran test wash. NO LEAKS > JJ
We serviced a
WHIRLPOOL WASHER
Model MVW7230HC0
Near McLean, Virginia 22101
Jason A.
Job Details:
06/07/2022
CX complaint WASHER seems to get lost during cycle. Runs and repeats the same steps. Verified cold / hot water connections. NO ERROR codes. Ran DLMS & test wash. CX doesnt want JJ to return - NO JJ! > JJ; ordrng 1 W11419171 (Control ACU)
We serviced a
WHIRLPOOL WASHER
Model MVW7230HC0
Near McLean, Virginia 22101
Jason A.
Job Details:
06/07/2022
CX complaint WASHER seems to get lost during cycle. Runs and repeats the same steps. Verified cold / hot water connections. NO ERROR codes. Ran DLMS & test wash. CX doesnt want JJ to return - NO JJ! > JJ; ordrng 1 W11419171 (Control ACU)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYM0
Near Germantown, Maryland 20874
Julian H.
Job Details:
06/07/2022
CX complaint about top rack not going all the way back has to always push slides in order to be able to close door tested several times found that wheel had loose shape causing sides to drag need parts; ordrng 4 WPW10078083 (dishrack wheel)s and 8 WP9743002 (gasket)s and 4 WP8268743 (dishrack wheel)s
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Chester, Virginia 23831
Chris B.
Job Details:
06/07/2022
cx complaint unti states f8e4 inspecetd unit confirmed cx complaint found drip tray bone dry no water marks at all float switch connectors seated and tight ran unit for 15 to 20min no leaks found ordering float switch and main control cx stated the unit will work for a couple washes if play with float switch; ordrng 1 W11545764 (float switch) and 1 W11462459 (control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYM0
Near Germantown, Maryland 20874
Julian H.
Job Details:
06/07/2022
CX complaint about top rack not going all the way back has to always push slides in order to be able to close door tested several times found that wheel had loose shape causing sides to drag need parts; ordrng 4 WPW10078083 (dishrack wheel)s and 8 WP9743002 (gasket)s and 4 WP8268743 (dishrack wheel)s
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Chester, Virginia 23831
Chris B.
Job Details:
06/07/2022
cx complaint unti states f8e4 inspecetd unit confirmed cx complaint found drip tray bone dry no water marks at all float switch connectors seated and tight ran unit for 15 to 20min no leaks found ordering float switch and main control cx stated the unit will work for a couple washes if play with float switch; ordrng 1 W11545764 (float switch) and 1 W11462459 (control)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW07
Near Upper Marlboro, Maryland 20772
Shawn D.
Job Details:
06/07/2022
cx complaint inside of unit has ice all over food. inspectd unit and conifmred the complaint ice on food. inspected gasket to find it not sealing on the right side. adjusted gasket and now is selaing good. unit is good
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW07
Near Upper Marlboro, Maryland 20772
Shawn D.
Job Details:
06/07/2022
cx complaint inside of unit has ice all over food. inspectd unit and conifmred the complaint ice on food. inspected gasket to find it not sealing on the right side. adjusted gasket and now is selaing good. unit is good
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS0
Near Baltimore, Maryland 21212
Keith H.
Job Details:
06/07/2022
cx complaint is unit not drianing inpsected unit found tub full of water . i pushed drain button and it drainined. i then tested it again and it drained but the 3rd time the pump did not respond and it was burning hot ordeirn new drain pump; ordrng 1 WPW10348269 (drain pump)
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS0
Near Baltimore, Maryland 21212
Keith H.
Job Details:
06/07/2022
cx complaint is unit not drianing inpsected unit found tub full of water . i pushed drain button and it drainined. i then tested it again and it drained but the 3rd time the pump did not respond and it was burning hot ordeirn new drain pump; ordrng 1 WPW10348269 (drain pump)
We serviced a
JENNAIR REFRIGERATOR
Model JF42NXFXDE01
Near Manakin-Sabot, Virginia 23103
Gill G.
Job Details:
06/07/2022
found ice maker ice mold empty. cycled ice maker and could not get water valve to activate. ice maker getting 122 vac. jumped water valve and it did not activate. replaced control. tested. no water to ice maker. called techline and spoke with Curt 7733826630. ohmed out both water valves and resistance did not match resistance on techline techsheet. voltage to ice maker comes and goes. unit needs both water valves and ice maker harness. NEED HELP FINDING ISOLATION VALVE ON PARTS SHEET. NEED ISOLATION VALVE AND ICE MAKER VALVE AND HARNESSES. LOSING VOLTAGE AT ICE MAKER.; ordrng 1 W10508673 (harns-wire) and 1 w11225845 (ice maker valve) and 1 W10565837 (harns-wire)
We serviced a
JENNAIR REFRIGERATOR
Model JF42NXFXDE01
Near Manakin-Sabot, Virginia 23103
Gill G.
Job Details:
06/07/2022
found ice maker ice mold empty. cycled ice maker and could not get water valve to activate. ice maker getting 122 vac. jumped water valve and it did not activate. replaced control. tested. no water to ice maker. called techline and spoke with Curt 7733826630. ohmed out both water valves and resistance did not match resistance on techline techsheet. voltage to ice maker comes and goes. unit needs both water valves and ice maker harness. NEED HELP FINDING ISOLATION VALVE ON PARTS SHEET. NEED ISOLATION VALVE AND ICE MAKER VALVE AND HARNESSES. LOSING VOLTAGE AT ICE MAKER.; ordrng 1 W10508673 (harns-wire) and 1 w11225845 (ice maker valve) and 1 W10565837 (harns-wire)
We serviced a
KITCHENAID HOOD
Model KIRD862VSS1
Near Silver Spring, Maryland 20902
Roberto I.
Job Details:
06/07/2022
"CX complaint recractable not coming out.Inspected/tested unit, found both lilters out of place. Used two screwdrivers to press the filter on the switches and raise the retractable. Properly installed filters, the unit worked ok. Instructed cx and collected 120"
We serviced a
KITCHENAID HOOD
Model KIRD862VSS1
Near Silver Spring, Maryland 20902
Roberto I.
Job Details:
06/07/2022
"CX complaint recractable not coming out.Inspected/tested unit, found both lilters out of place. Used two screwdrivers to press the filter on the switches and raise the retractable. Properly installed filters, the unit worked ok. Instructed cx and collected 120"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Locust Grove, Virginia 22508
Tanner B.
Job Details:
06/07/2022
found the valve for supply line not allowing water dflow to stop . cx getting plumber to change valve and copper line to ss braided line.. rescheduled cxc; schdld next appmnt for 6/16 THU !
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Locust Grove, Virginia 22508
Tanner B.
Job Details:
06/07/2022
found the valve for supply line not allowing water dflow to stop . cx getting plumber to change valve and copper line to ss braided line.. rescheduled cxc; schdld next appmnt for 6/16 THU !
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA4
Near Arlington, Virginia 22201
Eric W.
Job Details:
06/07/2022
installed new mount but lower door seal was broken; ordrng 1 wpw10497235 (lower door seal)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA4
Near Arlington, Virginia 22201
Eric W.
Job Details:
06/07/2022
installed new mount but lower door seal was broken; ordrng 1 wpw10497235 (lower door seal)
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS1
Near Silver Spring, Maryland 20901
Roberto I.
Job Details:
06/07/2022
CX complaint RF element only working on high.Tested element only worked on high setting on dual. Replaced element control using pre id part. Element worked as designed.
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS1
Near Silver Spring, Maryland 20901
Roberto I.
Job Details:
06/07/2022
CX complaint RF element only working on high.Tested element only worked on high setting on dual. Replaced element control using pre id part. Element worked as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Williamsburg, Virginia 23188
Jason T.
Job Details:
06/07/2022
"Cx complaint, food freezing in the fridge cabinet, found thermistor not sensing defrost, also damper control not cycling. Installed pre-i'd parts, also set unit to an 8hr defrost, verified all unit functions for proper operation...working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Williamsburg, Virginia 23188
Jason T.
Job Details:
06/07/2022
"Cx complaint, food freezing in the fridge cabinet, found thermistor not sensing defrost, also damper control not cycling. Installed pre-i'd parts, also set unit to an 8hr defrost, verified all unit functions for proper operation...working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS4
Near Chantilly, Virginia 20151
Daniel J.
Job Details:
06/07/2022
console not responding to touch light led staying on unable to start cylces possibke short in consile replaced and tested unit now able to select cycles
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS4
Near Chantilly, Virginia 20151
Daniel J.
Job Details:
06/07/2022
console not responding to touch light led staying on unable to start cylces possibke short in consile replaced and tested unit now able to select cycles
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Gloucester, Virginia 23061
Lucas R.
Job Details:
06/07/2022
"cx complaint unit leaking, checked unit, uninstalled in warehouse, filled with water, sump assembly warped at owi, replaced sump, new sump has diverter, checked in service matters, parts portal and tribles, correct part number ordered, reordering per MR, please have part checked by MR prior to rescheduling.; ordrng 1 W11025157 (pump&motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Gloucester, Virginia 23061
Lucas R.
Job Details:
06/07/2022
"cx complaint unit leaking, checked unit, uninstalled in warehouse, filled with water, sump assembly warped at owi, replaced sump, new sump has diverter, checked in service matters, parts portal and tribles, correct part number ordered, reordering per MR, please have part checked by MR prior to rescheduling.; ordrng 1 W11025157 (pump&motor)"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Washington, District of Columbia 20007
Ricardo S.
Job Details:
06/07/2022
"Cx complains that the dryer stopped in middle of the cycle and makes a humming noise, but now is wrorking fine, i ran diagnostic test mode, no error codes, cks terminal block 240vac all connections cks ok, i ran timed dry cycle, dryer heating ok... order motor; ordrng 1 W11209428 (motor-drve)"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Washington, District of Columbia 20007
Ricardo S.
Job Details:
06/07/2022
"Cx complains that the dryer stopped in middle of the cycle and makes a humming noise, but now is wrorking fine, i ran diagnostic test mode, no error codes, cks terminal block 240vac all connections cks ok, i ran timed dry cycle, dryer heating ok... order motor; ordrng 1 W11209428 (motor-drve)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704LPA0
Near Washington, District of Columbia 20037
Ricardo S.
Job Details:
06/07/2022
"replaced drain pump.. now the unit not filling with water, the contractor need to replace the supply water line the safety valve is bad.."
We serviced a
KITCHENAID DISHWASHER
Model KDTM704LPA0
Near Washington, District of Columbia 20037
Ricardo S.
Job Details:
06/07/2022
"replaced drain pump.. now the unit not filling with water, the contractor need to replace the supply water line the safety valve is bad.."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Chantilly, Virginia 20152
Daniel J.
Job Details:
06/07/2022
removed old door seal applied adhesive and installed new door seal left door open for door seal and adhesive to cure informed customer
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Chantilly, Virginia 20152
Daniel J.
Job Details:
06/07/2022
removed old door seal applied adhesive and installed new door seal left door open for door seal and adhesive to cure informed customer
We serviced a
WHIRLPOOL DRYER
Model WED4900XW2
Near Gaithersburg, Maryland 20879
Julian H.
Job Details:
06/07/2022
"CX complaint about heater glowing even on off position plugged unit over and heater started to glow right away did a test and found heater shorted to ground need heater documented call 7733773931GAVE CX A QUOTE AND DECIDED NOT TO CONTINUE; ordrng 1 279838 (element,heater)"
We serviced a
WHIRLPOOL DRYER
Model WED4900XW2
Near Gaithersburg, Maryland 20879
Julian H.
Job Details:
06/07/2022
"CX complaint about heater glowing even on off position plugged unit over and heater started to glow right away did a test and found heater shorted to ground need heater documented call 7733773931GAVE CX A QUOTE AND DECIDED NOT TO CONTINUE; ordrng 1 279838 (element,heater)"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH53521HZ2
Near Martinsburg, West Virginia 25403
Danny R.
Job Details:
06/07/2022
found mag tube failed and mailed wave guide unit will be nonefixable do to the wave guide damage plate and cover to wave guide called safety team . sr7733786904
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH53521HZ2
Near Martinsburg, West Virginia 25403
Danny R.
Job Details:
06/07/2022
found mag tube failed and mailed wave guide unit will be nonefixable do to the wave guide damage plate and cover to wave guide called safety team . sr7733786904
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Essex, Maryland 21221
Milton J.
Job Details:
06/07/2022
"Complaint oven is taking to long to heat, side of oven door is coming apart and sliced her fingure plus unit never delivered with anti tip bracket. Inspected and found oven ignitor only drawing 2.66 amps when oven cycle started. Also found the top right trim of the oven glass door coming off and has a sharp edge on it. Ordering new Glass Door, Ignitor, Anti Tip Bracket and Bracket Screws. -MJrob; ordrng 1 W11176454 (Ignitor) and 1 WPW10535793 (Glass Door) and 1 WPW10613666 (Anti Tip Bracket) and 4 WP7101P48560 (Bracket Screws)s"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Essex, Maryland 21221
Milton J.
Job Details:
06/07/2022
"Complaint oven is taking to long to heat, side of oven door is coming apart and sliced her fingure plus unit never delivered with anti tip bracket. Inspected and found oven ignitor only drawing 2.66 amps when oven cycle started. Also found the top right trim of the oven glass door coming off and has a sharp edge on it. Ordering new Glass Door, Ignitor, Anti Tip Bracket and Bracket Screws. -MJrob; ordrng 1 W11176454 (Ignitor) and 1 WPW10535793 (Glass Door) and 1 WPW10613666 (Anti Tip Bracket) and 4 WP7101P48560 (Bracket Screws)s"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WML75011HZ9
Near Washington, District of Columbia 20037
Ricardo S.
Job Details:
06/07/2022
"Cx complains that the panel not working and sometimes the fan turn on in middle of the night, inspected unit, the interlock motor makes a humming noise. connections cks ok, the panel wont respond sometimes, unit need parts; ordrng 1 W11220415 (panl-cntrl) and 1 W11206891 (panl-cntrl) and 1 w11497298 (interlock)"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WML75011HZ9
Near Washington, District of Columbia 20037
Ricardo S.
Job Details:
06/07/2022
"Cx complains that the panel not working and sometimes the fan turn on in middle of the night, inspected unit, the interlock motor makes a humming noise. connections cks ok, the panel wont respond sometimes, unit need parts; ordrng 1 W11220415 (panl-cntrl) and 1 W11206891 (panl-cntrl) and 1 w11497298 (interlock)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Williamsburg, Virginia 23188
Jason T.
Job Details:
06/07/2022
"Cx complaint, food freezing in the fridge cabinet, found thermistor not reading temperature, also air damper control not closing properly. Ordering parts to complete the repair, scheduling return visit for Monday 06-13-22, cx agreed.; ordrng 1 WPW10196393 (Damper control) and 1 W10316760 (Thermistor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Williamsburg, Virginia 23188
Jason T.
Job Details:
06/07/2022
"Cx complaint, food freezing in the fridge cabinet, found thermistor not reading temperature, also air damper control not closing properly. Ordering parts to complete the repair, scheduling return visit for Monday 06-13-22, cx agreed.; ordrng 1 WPW10196393 (Damper control) and 1 W10316760 (Thermistor)"
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW4
Near Lanham, Maryland 20706
Mitchell H.
Job Details:
06/07/2022
cx complaint unit is going off balance a lot. inspected unit and found suspension bad. informed cx of repair and he said he could not do the payment he needed his wife. she was in meetings all day so she will call and give payment for either just service call or whole thing to get repair done.; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW4
Near Lanham, Maryland 20706
Mitchell H.
Job Details:
06/07/2022
cx complaint unit is going off balance a lot. inspected unit and found suspension bad. informed cx of repair and he said he could not do the payment he needed his wife. she was in meetings all day so she will call and give payment for either just service call or whole thing to get repair done.; saved tckt
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS0
Near Greenbelt, Maryland 20770
Mitchell H.
Job Details:
06/07/2022
installed cooktop and harness wire due to thermal event. job completed.
We serviced a
WHIRLPOOL OVEN
Model WFE320M0JS0
Near Greenbelt, Maryland 20770
Mitchell H.
Job Details:
06/07/2022
installed cooktop and harness wire due to thermal event. job completed.