We serviced a
KITCHENAID OVEN
Model KOCE500ESS
Near Catonsville, MD 21228
Shane M.
Job Details:
06/08/2022
cx is requesting a installment. we are service company. advised cx to give us a ring if he has any issues after installment.
We serviced a
KITCHENAID OVEN
Model KSGB900ESS0
Near Palmyra, PA 17078
Justin L.
Job Details:
06/08/2022
as per previous visit was able to access unit and replace parts. tested unit and unit now checks good no further work needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Hydes, MD 21082
Keith H.
Job Details:
06/08/2022
cx complaint is unit not cold inspected unti found a ball of ice on evap unit has low charge ss repair needed; ordrng 1 W11480426 (compressor) and 1 W11407409 (evap) and 1 WPW10143759 (dryer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Selbyville, DE 19975
Michael E.
Job Details:
06/08/2022
"CX complaint: no ice. Tested and verified complaint. I found the IM toggle switch was in the off position. I turned IM on, tested unit and it is now working properly. Job is complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADM0
Near Upper Marlboro, MD 20772
Shawn D.
Job Details:
06/08/2022
cx complaint dispenser not opening for soap has to put pods on the bottom. inspected unit and cx is running it. ran service ccyle and door did not open. ordering disepsner and getting control incase for return; ordrng 1 W11032769 (dispenser) and 1 W10751502 (control)
We serviced a
JENNAIR RANGE
Model JDRP436HL01
Near Timonium, MD 21093
Brian R.
Job Details:
06/08/2022
"cx complaint is with a few burners not lighting right and now theres 3. they get good spark watching each one compaired to the others and no issue with gas. have been having issues with these units. they light just fine if yiu blow over them. called tech line and spoke to Robert and 7733833112 advised unit has LP kit and caps replaced as well as 1 of the spreaders. was told theres 4-5 of these models with orfice holder defects and has a low height on spark and has issue with lighting, advised to replace both of them to get ignighter higher and unit should be good. as soon as parts are in office will schedule.; ordrng 1 W11334711 (Orifice Holder FC) and 1 W11333305 (Orrfice Holder LF)"
We serviced a
KITCHENAID OVEN
Model KOCE500ESS
Near Catonsville, MD 21228
Shane M.
Job Details:
06/08/2022
cx is requesting a installment. we are service company. advised cx to give us a ring if he has any issues after installment.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADM0
Near Upper Marlboro, MD 20772
Shawn D.
Job Details:
06/08/2022
cx complaint dispenser not opening for soap has to put pods on the bottom. inspected unit and cx is running it. ran service ccyle and door did not open. ordering disepsner and getting control incase for return; ordrng 1 W11032769 (dispenser) and 1 W10751502 (control)
We serviced a
JENNAIR RANGE
Model JDRP436HL01
Near Timonium, MD 21093
Brian R.
Job Details:
06/08/2022
"cx complaint is with a few burners not lighting right and now theres 3. they get good spark watching each one compaired to the others and no issue with gas. have been having issues with these units. they light just fine if yiu blow over them. called tech line and spoke to Robert and 7733833112 advised unit has LP kit and caps replaced as well as 1 of the spreaders. was told theres 4-5 of these models with orfice holder defects and has a low height on spark and has issue with lighting, advised to replace both of them to get ignighter higher and unit should be good. as soon as parts are in office will schedule.; ordrng 1 W11334711 (Orifice Holder FC) and 1 W11333305 (Orrfice Holder LF)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Selbyville, DE 19975
Michael E.
Job Details:
06/08/2022
"CX complaint: no ice. Tested and verified complaint. I found the IM toggle switch was in the off position. I turned IM on, tested unit and it is now working properly. Job is complete"
We serviced a
JENN-AIR BUILT-IN M/W
Model JMC8130DDS
Near Upper Marlboro, MD 20772
Shawn D.
Job Details:
06/08/2022
cx complaint unit will turn back on by itself when she cooks bake potatoes in unit but now when you close the door light turns on and hums. inspected unit and confirmed second part of complaint you shut the door and unit hum/heats but turn table does not turn when this happens. i then closed door again it starts on its own so i hit add 30 seconds light turned on inside and turntable started turning and now i dont know what going on sounded like a door switch but could it be a control. so we grabbed a bke potato and hit the bake potato called techline cycle completed with no issues then 5 minutes goes by and panel is saying bev 1 to 3 serving like a button on panel was pushed and i did not touch it. spoke with leon on techline 7733837905 then called safety monica 773376110 8665505136
We serviced a
KITCHENAID DISHWASHER
Model KDTM804KPS0
Near Virginia Beach, VA 23452
Carl A.
Job Details:
06/08/2022
"cx complaint of unit leaking water,checked unit to find the following error codes F8E4,F8E3,FAE1,FAE2advise cx that the dispecner and water vavle is short and the wax motor vent causing issues replaced heating element per Technical Service Pointer #: W11540964,break down as follows 1/W11414073,1/W11535094,1/W11412300service call break down as follows service call 120.00parts 273.24shipping 15.00labor 110.00sub total 518.24tax 16.39grand total 534.63deposit 120.00cx will call back if moving forward with repairs"
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Bethesda, MD 20817
Roberto I.
Job Details:
06/08/2022
"Cx had a complaint aboiut an error code. Ran test mode, found F9E1. Once I removed the bellow I was able to reach the drain pump filter from the front. Found the filter completely clogged by debris. Cleaneed and reinstalled filter, installed bellow and cleared code. Ran a test cycle, the unit worked as designed. Collected 165"
We serviced a
JENN-AIR BUILT-IN M/W
Model JMC8130DDS
Near Upper Marlboro, MD 20772
Shawn D.
Job Details:
06/08/2022
cx complaint unit will turn back on by itself when she cooks bake potatoes in unit but now when you close the door light turns on and hums. inspected unit and confirmed second part of complaint you shut the door and unit hum/heats but turn table does not turn when this happens. i then closed door again it starts on its own so i hit add 30 seconds light turned on inside and turntable started turning and now i dont know what going on sounded like a door switch but could it be a control. so we grabbed a bke potato and hit the bake potato called techline cycle completed with no issues then 5 minutes goes by and panel is saying bev 1 to 3 serving like a button on panel was pushed and i did not touch it. spoke with leon on techline 7733837905 then called safety monica 773376110 8665505136
We serviced a
KITCHENAID DISHWASHER
Model KDTM804KPS0
Near Virginia Beach, VA 23452
Carl A.
Job Details:
06/08/2022
"cx complaint of unit leaking water,checked unit to find the following error codes F8E4,F8E3,FAE1,FAE2advise cx that the dispecner and water vavle is short and the wax motor vent causing issues replaced heating element per Technical Service Pointer #: W11540964,break down as follows 1/W11414073,1/W11535094,1/W11412300service call break down as follows service call 120.00parts 273.24shipping 15.00labor 110.00sub total 518.24tax 16.39grand total 534.63deposit 120.00cx will call back if moving forward with repairs"
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Bethesda, MD 20817
Roberto I.
Job Details:
06/08/2022
"Cx had a complaint aboiut an error code. Ran test mode, found F9E1. Once I removed the bellow I was able to reach the drain pump filter from the front. Found the filter completely clogged by debris. Cleaneed and reinstalled filter, installed bellow and cleared code. Ran a test cycle, the unit worked as designed. Collected 165"
We serviced a
MAYTAG DISHWASHER
Model MDB7959SHZ0
Near Silver Spring, MD 20901
Alexander D.
Job Details:
06/08/2022
"replaced adjusters, buttons and covers. found plastic in old adjusters breaking apart already. tested unit, pulled rack in and out several times and shook rack and with adjusters in up position, rack is staying up. unit is now working properly"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Bladensburg, MD 20710
Mitchell H.
Job Details:
06/08/2022
cx complaint units lid will not stay down when shut. inspected unit and found lid cracked. unit needs new lid on return visit. ordered lid and cx paid in full.; ordrng 1 W11259006 (lid)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Ocean City, MD 21842
Michael E.
Job Details:
06/08/2022
"CX complaint: no ice. Tested and verified complaint. I found the IM was stuck partially in harvest and would not respond. Replaced IM, tested unit and it is now working properly. CX paid in full for service, labor, S&H and parts on CC. Job is complete"
We serviced a
MAYTAG DISHWASHER
Model MDB7959SHZ0
Near Silver Spring, MD 20901
Alexander D.
Job Details:
06/08/2022
"replaced adjusters, buttons and covers. found plastic in old adjusters breaking apart already. tested unit, pulled rack in and out several times and shook rack and with adjusters in up position, rack is staying up. unit is now working properly"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Bladensburg, MD 20710
Mitchell H.
Job Details:
06/08/2022
cx complaint units lid will not stay down when shut. inspected unit and found lid cracked. unit needs new lid on return visit. ordered lid and cx paid in full.; ordrng 1 W11259006 (lid)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Ocean City, MD 21842
Michael E.
Job Details:
06/08/2022
"CX complaint: no ice. Tested and verified complaint. I found the IM was stuck partially in harvest and would not respond. Replaced IM, tested unit and it is now working properly. CX paid in full for service, labor, S&H and parts on CC. Job is complete"
We serviced a
WHIRLPOOL WASHER
Model WTW8240YW0
Near Sykesville, MD 21784
Justin S.
Job Details:
06/08/2022
cx says they canceled the appointment
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Parkville, MD 21234
Keith H.
Job Details:
06/08/2022
cx complaint is unit never stops filling even when unplugged inpsected unti and found solenoid stuck open on cold side valve i repalced valve tested it unti is working
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Chesterfield, VA 23838
John P.
Job Details:
06/08/2022
Installed doors tested working as designed
We serviced a
WHIRLPOOL WASHER
Model WTW8240YW0
Near Sykesville, MD 21784
Justin S.
Job Details:
06/08/2022
cx says they canceled the appointment
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Parkville, MD 21234
Keith H.
Job Details:
06/08/2022
cx complaint is unit never stops filling even when unplugged inpsected unti and found solenoid stuck open on cold side valve i repalced valve tested it unti is working
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Chesterfield, VA 23838
John P.
Job Details:
06/08/2022
Installed doors tested working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Washington, DC 20012
Israel R.
Job Details:
06/08/2022
"Customer complaint unit is not cooling. I tested the unit and found teh unit is overfrosting the top of the unit. I clear ice and the fan started going. The frost pattern is only at the top of the evaporator. When the evaporator turned on and i can hear is very loud and is very hot. Burning hot. The compressor is reading .6 amps. low charge. Ordering Filter, compressor and coupler. Called office and schedule for tuesday 14th june.; ordrng 1 WPW10507886 (compressor) and 1 W10843121 (filter dryer)"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Leonardtown, MD 20650
Robert A.
Job Details:
06/08/2022
"Cx complaint that the unit is turning off by itself. I inspected the unit to confirm the complaint. I found error codes: f4e4 f2e1. I ran a normal cycle, the unit heated, tumbled but had bad airflow. I pulled out the unit and found the duct hose bent and kinked not allowing any airflow. The wall outlet was covered in lint. I removed the lint and repaired the duct hose to an appropriate length and tested the unit for the cx. The unit is working as designed. I never turn off or made the noise the cx claimed, I told her to record the noise next time it happens. I collected the service call fee"
We serviced a
KITCHENAID ICE MAKER
Model KUID508HPS00
Near Bethany Beach, DE 19930
Frederick R.
Job Details:
06/08/2022
CX complaint is unit not powering on. Inspected and verified CX complaint. Unit will not power up. Pulled unit out and hooked extension cord to plug that would go into drain pump. Unit powered on. Drain pump is bad. Ordered pump through PS(Megan). Drain pump is ordered and rescheduled for this Sat 6/11/22. CX has cosmetic damage that is past the 30 days so I gave him kitchenaid's number to try and resolve that.; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Washington, DC 20012
Israel R.
Job Details:
06/08/2022
"Customer complaint unit is not cooling. I tested the unit and found teh unit is overfrosting the top of the unit. I clear ice and the fan started going. The frost pattern is only at the top of the evaporator. When the evaporator turned on and i can hear is very loud and is very hot. Burning hot. The compressor is reading .6 amps. low charge. Ordering Filter, compressor and coupler. Called office and schedule for tuesday 14th june.; ordrng 1 WPW10507886 (compressor) and 1 W10843121 (filter dryer)"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Leonardtown, MD 20650
Robert A.
Job Details:
06/08/2022
"Cx complaint that the unit is turning off by itself. I inspected the unit to confirm the complaint. I found error codes: f4e4 f2e1. I ran a normal cycle, the unit heated, tumbled but had bad airflow. I pulled out the unit and found the duct hose bent and kinked not allowing any airflow. The wall outlet was covered in lint. I removed the lint and repaired the duct hose to an appropriate length and tested the unit for the cx. The unit is working as designed. I never turn off or made the noise the cx claimed, I told her to record the noise next time it happens. I collected the service call fee"
We serviced a
KITCHENAID ICE MAKER
Model KUID508HPS00
Near Bethany Beach, DE 19930
Frederick R.
Job Details:
06/08/2022
CX complaint is unit not powering on. Inspected and verified CX complaint. Unit will not power up. Pulled unit out and hooked extension cord to plug that would go into drain pump. Unit powered on. Drain pump is bad. Ordered pump through PS(Megan). Drain pump is ordered and rescheduled for this Sat 6/11/22. CX has cosmetic damage that is past the 30 days so I gave him kitchenaid's number to try and resolve that.; saved tckt
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HZ07
Near York, PA 17407
Drew B.
Job Details:
06/08/2022
replaced all parts needed and tested now full light operations. checks good
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HV07
Near Germantown, MD 20874
Julian H.
Job Details:
06/08/2022
replaced parts all ops working
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Clarksville, DE 19967
Frederick R.
Job Details:
06/08/2022
CX complaint is unit not making ice. Inspected unit and could not verify complaint. No sign of valve leak and IM harvested acche bin was full of ice. Switch was working properly. CX said it didnt make ice for 2 weeks then started a week ago and is working good now. Job is complete
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HZ07
Near York, PA 17407
Drew B.
Job Details:
06/08/2022
replaced all parts needed and tested now full light operations. checks good
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HV07
Near Germantown, MD 20874
Julian H.
Job Details:
06/08/2022
replaced parts all ops working
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Clarksville, DE 19967
Frederick R.
Job Details:
06/08/2022
CX complaint is unit not making ice. Inspected unit and could not verify complaint. No sign of valve leak and IM harvested acche bin was full of ice. Switch was working properly. CX said it didnt make ice for 2 weeks then started a week ago and is working good now. Job is complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADS3
Near Stafford, VA 22554
Tanner B.
Job Details:
06/08/2022
CX Concern the unit not heating . found heater reading2.2mili ohms . needs new heater; ordrng 1 W10518394 (heater)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Manassas, VA 20112
Tanner B.
Job Details:
06/08/2022
"Installed adjuster kit and clips, tested unit. job complete"
We serviced a
KITCHENAID RANGE
Model KDRS483VSS03
Near Ellicott City, MD 21042
Robert L.
Job Details:
06/08/2022
"installed new latch and control, after 2 minutes convection stopped again and board shorted, retested and lost L! again, ordering convection fan, all 3 elements and control , needs 2nd tech with mat and 2 count , will charge on return approved by LB; ordrng 1 W10860984 (motor-fan) and 1 W10115994 (elmnt-brol) and 1 9762242 (element conv) and 1 W10115995 (elmnt-bake) and 1 W10852104 (cntrl-elec)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADS3
Near Stafford, VA 22554
Tanner B.
Job Details:
06/08/2022
CX Concern the unit not heating . found heater reading2.2mili ohms . needs new heater; ordrng 1 W10518394 (heater)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Manassas, VA 20112
Tanner B.
Job Details:
06/08/2022
"Installed adjuster kit and clips, tested unit. job complete"
We serviced a
KITCHENAID RANGE
Model KDRS483VSS03
Near Ellicott City, MD 21042
Robert L.
Job Details:
06/08/2022
"installed new latch and control, after 2 minutes convection stopped again and board shorted, retested and lost L! again, ordering convection fan, all 3 elements and control , needs 2nd tech with mat and 2 count , will charge on return approved by LB; ordrng 1 W10860984 (motor-fan) and 1 W10115994 (elmnt-brol) and 1 9762242 (element conv) and 1 W10115995 (elmnt-bake) and 1 W10852104 (cntrl-elec)"
We serviced a
JENN-AIR COOKTOP
Model JGD3430GS00
Near Stafford, VA 22556
Tanner B.
Job Details:
06/08/2022
"sr7733838767 cx concern the unit leaked gas, mainly from tunder unit cx stated. cx had plumber back out and checked their work . i checked the valve, gasline , regulator, manifold, gas tubing and orfices. with the leak dectector and soapy bubbles .. didnt indicate leak , ONLY W/ detetctor above orfices. needs manifold and regulator .. i kept gas off and electric off ..; ordrng 1 W10907218 (manifold) and 1 W11087445 (regulator)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Lebanon, PA 17046
Justin L.
Job Details:
06/08/2022
cx complaint when they went to start a cycle it just stayed on sensing and never progressed through the cycle. was able to access unit and found code f8e1. ran diagnostic and found hot valve not fully opening. checked water pressure and found good pressure found connector not fully seated into control. corrected issue calibrated and tested unit unit now operating as designed no further work needed
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Herndon, VA 20171
Richard B.
Job Details:
06/08/2022
"CX complant. Display not working. Prior diagnosis found control not responding, Went to install new control and same issue , Control noy responding and blank, Tried a second control from a working unit in storage and same issue, Ordering main harness , Further work needed, RB; ordrng 1 W11432194 (main harness,)"
We serviced a
JENN-AIR COOKTOP
Model JGD3430GS00
Near Stafford, VA 22556
Tanner B.
Job Details:
06/08/2022
"sr7733838767 cx concern the unit leaked gas, mainly from tunder unit cx stated. cx had plumber back out and checked their work . i checked the valve, gasline , regulator, manifold, gas tubing and orfices. with the leak dectector and soapy bubbles .. didnt indicate leak , ONLY W/ detetctor above orfices. needs manifold and regulator .. i kept gas off and electric off ..; ordrng 1 W10907218 (manifold) and 1 W11087445 (regulator)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Lebanon, PA 17046
Justin L.
Job Details:
06/08/2022
cx complaint when they went to start a cycle it just stayed on sensing and never progressed through the cycle. was able to access unit and found code f8e1. ran diagnostic and found hot valve not fully opening. checked water pressure and found good pressure found connector not fully seated into control. corrected issue calibrated and tested unit unit now operating as designed no further work needed
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Herndon, VA 20171
Richard B.
Job Details:
06/08/2022
"CX complant. Display not working. Prior diagnosis found control not responding, Went to install new control and same issue , Control noy responding and blank, Tried a second control from a working unit in storage and same issue, Ordering main harness , Further work needed, RB; ordrng 1 W11432194 (main harness,)"
We serviced a
JENNAIR ICE MAKER
Model JUIFN15HX00
Near Annapolis, MD 21405
Kevin P.
Job Details:
06/08/2022
"cx complaint resevoir deteriorated and cracked right where drain pump attaches, ordering resevoir and drain pump; ordrng 1 W10837384 (pan-water) and 1 W11542868 (resevoir drain pump)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Fairfax, VA 22030
Robert W.
Job Details:
06/08/2022
Replaced sump and tested unit is working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Chesapeake, VA 23320
Austin D.
Job Details:
06/08/2022
"cx complaint the unit will not turn on or wash. checked the unit and found the motor would hum about three or four times and then shut down. therefore, the unit had a failed motor and capacitor. replaced both parts and tested operationl unit is running as designed. ordering to replenish van sotck.; ordrng 1 W11283592 (motor) and 1 W11395618 (capacitor), used 1 W11395618 (capacitor), and 1 W11283592 (motor) from stock"
We serviced a
JENNAIR ICE MAKER
Model JUIFN15HX00
Near Annapolis, MD 21405
Kevin P.
Job Details:
06/08/2022
"cx complaint resevoir deteriorated and cracked right where drain pump attaches, ordering resevoir and drain pump; ordrng 1 W10837384 (pan-water) and 1 W11542868 (resevoir drain pump)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Fairfax, VA 22030
Robert W.
Job Details:
06/08/2022
Replaced sump and tested unit is working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Chesapeake, VA 23320
Austin D.
Job Details:
06/08/2022
"cx complaint the unit will not turn on or wash. checked the unit and found the motor would hum about three or four times and then shut down. therefore, the unit had a failed motor and capacitor. replaced both parts and tested operationl unit is running as designed. ordering to replenish van sotck.; ordrng 1 W11283592 (motor) and 1 W11395618 (capacitor), used 1 W11395618 (capacitor), and 1 W11283592 (motor) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Edgewater, MD 21037
Kevin P.
Job Details:
06/08/2022
"cx complaint unit not starting hits start and nothing happens, found f7e1 wash motor error and f8e2 fill valve electrical error but when i started the unit it began properly and i watched in run for 20 minutes. cleared errors and advised cx to continue use, if cx calls back i would pre id control w11410066, sump assembly W11416362, and valve W11434044"
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Leesburg, VA 20176
Ezra M.
Job Details:
06/08/2022
"inspected unit, and compared with new cooktop. decals are light as designed. no flaw with unit. did adjust simmer flame on front left burner."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDZ01
Near Alexandria, VA 22302
Lloyd B.
Job Details:
06/08/2022
CX complained there was no ice maker. Installed new IMA and the unit cycled and began a harvest. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Edgewater, MD 21037
Kevin P.
Job Details:
06/08/2022
"cx complaint unit not starting hits start and nothing happens, found f7e1 wash motor error and f8e2 fill valve electrical error but when i started the unit it began properly and i watched in run for 20 minutes. cleared errors and advised cx to continue use, if cx calls back i would pre id control w11410066, sump assembly W11416362, and valve W11434044"
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Leesburg, VA 20176
Ezra M.
Job Details:
06/08/2022
"inspected unit, and compared with new cooktop. decals are light as designed. no flaw with unit. did adjust simmer flame on front left burner."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDZ01
Near Alexandria, VA 22302
Lloyd B.
Job Details:
06/08/2022
CX complained there was no ice maker. Installed new IMA and the unit cycled and began a harvest. Job complete
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Upper Marlboro, MD 20774
Mitchell H.
Job Details:
06/08/2022
cx complaint unit is leaking. inspected unit and found no sign of leaks anywhere. filled unit up and let run. no leak. drained unit out and as it was draining it was not draining fast enough out of the house and it came back up drian pipe onto floor. unit needs plumber to address the issue with drainage out of house. unit working as designed.
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW
Near Olney, MD 20832
Ricardo S.
Job Details:
06/08/2022
"Cx complains about an error code f9e2 drain assembly failure, cks drain hose ok. the tank has some water, so i ran diagnostic test mode, unit draining slowly.. all connections cks ok, ordrr drain pump assy; ordrng 1 w11551760 (pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Ocean Pines, MD 21811
Michael E.
Job Details:
06/08/2022
"CX complaint: door drops and plastic piece came out from underside of door. Tested and verified complaint. I found the cam mounted on the under side of the door failed and fell apart. Ordering cam, marking hinge for return visit just in case but not likely needed. Scheduled return visit for 6/15. CX gets home at 5:30 so last stop is prefered.; ordrng 1 W11397972 (cam)"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Upper Marlboro, MD 20774
Mitchell H.
Job Details:
06/08/2022
cx complaint unit is leaking. inspected unit and found no sign of leaks anywhere. filled unit up and let run. no leak. drained unit out and as it was draining it was not draining fast enough out of the house and it came back up drian pipe onto floor. unit needs plumber to address the issue with drainage out of house. unit working as designed.
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW
Near Olney, MD 20832
Ricardo S.
Job Details:
06/08/2022
"Cx complains about an error code f9e2 drain assembly failure, cks drain hose ok. the tank has some water, so i ran diagnostic test mode, unit draining slowly.. all connections cks ok, ordrr drain pump assy; ordrng 1 w11551760 (pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Ocean Pines, MD 21811
Michael E.
Job Details:
06/08/2022
"CX complaint: door drops and plastic piece came out from underside of door. Tested and verified complaint. I found the cam mounted on the under side of the door failed and fell apart. Ordering cam, marking hinge for return visit just in case but not likely needed. Scheduled return visit for 6/15. CX gets home at 5:30 so last stop is prefered.; ordrng 1 W11397972 (cam)"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Woodbridge, VA 22192
Tanner B.
Job Details:
06/08/2022
Installed new valave assembly and tested unit. job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Newport News, VA 23608
Lucas R.
Job Details:
06/08/2022
"cx complaint unit not completing cycle, checked unit found f7e1 speed fault, found open capacitor, motor windings checked good, voltage good, replaced capacitor, calibrated, tested, unit working as designed.; ordrng 1 W11158830 (capacitor), used 1 W11158830 (capacitor) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Chantilly, VA 20151
Richard B.
Job Details:
06/08/2022
"CX complant. Washer stopped working with rinse light illuminated , CX unplugged machine and plugged back in the machine added water . In diagnostics F3E1 error code for pressure system fault came up , Pressure hose is routed fine. no debris in dome, Transducer in control malfunctioning, Ordering control not in stock , Further work needed, RB; ordrng 1 W11498797 (control)"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Woodbridge, VA 22192
Tanner B.
Job Details:
06/08/2022
Installed new valave assembly and tested unit. job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Newport News, VA 23608
Lucas R.
Job Details:
06/08/2022
"cx complaint unit not completing cycle, checked unit found f7e1 speed fault, found open capacitor, motor windings checked good, voltage good, replaced capacitor, calibrated, tested, unit working as designed.; ordrng 1 W11158830 (capacitor), used 1 W11158830 (capacitor) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Chantilly, VA 20151
Richard B.
Job Details:
06/08/2022
"CX complant. Washer stopped working with rinse light illuminated , CX unplugged machine and plugged back in the machine added water . In diagnostics F3E1 error code for pressure system fault came up , Pressure hose is routed fine. no debris in dome, Transducer in control malfunctioning, Ordering control not in stock , Further work needed, RB; ordrng 1 W11498797 (control)"
We serviced a
N/A N/A
Model DU810DWGU1
Near Red Lion, PA 17356
Drew B.
Job Details:
06/08/2022
cx complaiont that unit is leaking from the bottom middle of the pump and appears to be from the seal going into the motor its dripping from and had previously caused lot of warping to the previous floor ... ordering the following parts alothough the seal needed is NLA no longer able to order so still submitting and well wait from AHS on next step if not repairable.; ordrng 1 WPW10247394 (pump) and 1 WP8283457 (mtor) and 1 WP3369011 (housing) and 1 3369020 (seal-seat NLA to order per tribles)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Olney, MD 20832
Ricardo S.
Job Details:
06/08/2022
"Cx complains about a noise, inspected the unit, i ran test#40 compressor speed, fans a triple valve cks ok. unit working ok. the refrigerator not making any weird noise.. Rc temp 37 degrees, Fc temp 7 degrees, cooling ok"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Alexandria, VA 22304
Lloyd B.
Job Details:
06/08/2022
Cx complained of a F9E1 code every once in a while. Inspected the unit and found a diff company did a repair on the harness at the drain pump. Unit needs new harness; ordrng 1 W11591637 (harness)
We serviced a
N/A N/A
Model DU810DWGU1
Near Red Lion, PA 17356
Drew B.
Job Details:
06/08/2022
cx complaiont that unit is leaking from the bottom middle of the pump and appears to be from the seal going into the motor its dripping from and had previously caused lot of warping to the previous floor ... ordering the following parts alothough the seal needed is NLA no longer able to order so still submitting and well wait from AHS on next step if not repairable.; ordrng 1 WPW10247394 (pump) and 1 WP8283457 (mtor) and 1 WP3369011 (housing) and 1 3369020 (seal-seat NLA to order per tribles)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Olney, MD 20832
Ricardo S.
Job Details:
06/08/2022
"Cx complains about a noise, inspected the unit, i ran test#40 compressor speed, fans a triple valve cks ok. unit working ok. the refrigerator not making any weird noise.. Rc temp 37 degrees, Fc temp 7 degrees, cooling ok"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Alexandria, VA 22304
Lloyd B.
Job Details:
06/08/2022
Cx complained of a F9E1 code every once in a while. Inspected the unit and found a diff company did a repair on the harness at the drain pump. Unit needs new harness; ordrng 1 W11591637 (harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Reisterstown, MD 21136
Brian R.
Job Details:
06/08/2022
cx complaint is unit not cooling at all. found unit set to C and not F and temps set all the way up. loud buzzing sound from unit as well. found loud noise coming from evap fan. no frost pattern at all and all lines warm. compressor had a temp of 167 and was running and fan was running as well. all lights and unit checks. no colling at all and no cool air and all sections as warm as house. unit will need sealed system work. after resetting temps and unit advised cx if unit cools in the next 24 hours to call back and we will cancel sealed system work as warm air is still blowing and we will just replace fan and blade. as soon as all parts are in office will schedule.; ordrng 1 WP67006337 (Fan Blade) and 1 W11334745 (Evap Motor) and 1 W11536253 (Evaporator) and 1 WPW10143759 (Drier) and 1 W10507884 (Compressor)
We serviced a
KITCHENAID O.T.R MICROWAVE
Model KMHC319ESS4
Near Fredericksburg, VA 22405
Thomas B.
Job Details:
06/08/2022
Cx complaint unit is not working properly inspected unit found the plastic retaining inside the door has broken unit will need new door assy qouted 625.02 cx paid 120.00 service call; ordrng 1 W11205123 (door/mw)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Chesapeake, VA 23320
Austin D.
Job Details:
06/08/2022
came out to complete the special project on the heating element on the dishwasher. disassembled as needed. repalced the defective part and tested the unit. unit is running as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Reisterstown, MD 21136
Brian R.
Job Details:
06/08/2022
cx complaint is unit not cooling at all. found unit set to C and not F and temps set all the way up. loud buzzing sound from unit as well. found loud noise coming from evap fan. no frost pattern at all and all lines warm. compressor had a temp of 167 and was running and fan was running as well. all lights and unit checks. no colling at all and no cool air and all sections as warm as house. unit will need sealed system work. after resetting temps and unit advised cx if unit cools in the next 24 hours to call back and we will cancel sealed system work as warm air is still blowing and we will just replace fan and blade. as soon as all parts are in office will schedule.; ordrng 1 WP67006337 (Fan Blade) and 1 W11334745 (Evap Motor) and 1 W11536253 (Evaporator) and 1 WPW10143759 (Drier) and 1 W10507884 (Compressor)
We serviced a
KITCHENAID O.T.R MICROWAVE
Model KMHC319ESS4
Near Fredericksburg, VA 22405
Thomas B.
Job Details:
06/08/2022
Cx complaint unit is not working properly inspected unit found the plastic retaining inside the door has broken unit will need new door assy qouted 625.02 cx paid 120.00 service call; ordrng 1 W11205123 (door/mw)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Chesapeake, VA 23320
Austin D.
Job Details:
06/08/2022
came out to complete the special project on the heating element on the dishwasher. disassembled as needed. repalced the defective part and tested the unit. unit is running as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Glen Burnie, MD 21060
Eric W.
Job Details:
06/08/2022
adjusted unit no more leaks
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Boyds, MD 20841
Julian H.
Job Details:
06/08/2022
CX complaint about unit not cooling both cavities @ room temp noticed compressor trying to start but buzzing loudly and shutting off went to the back compressor is overheating not source of dye anywhere MUST BE A SEALED SYS TECH LOKRING KIT R600A SYSTEM; ordrng 1 W11109499 (drier-tube) and 1 W11574734 (compressor) and 1 R600 (LOKRING KIT) and 1 3COUNTS (SEALED SYS JOB) and 1 W11578027 (evaporator)
We serviced a
IKEA DISHWASHER
Model IUD7555DS3
Near Silver Spring, MD 20902
Israel R.
Job Details:
06/08/2022
"Installed control, sump, spray arms."
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Glen Burnie, MD 21060
Eric W.
Job Details:
06/08/2022
adjusted unit no more leaks
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Boyds, MD 20841
Julian H.
Job Details:
06/08/2022
CX complaint about unit not cooling both cavities @ room temp noticed compressor trying to start but buzzing loudly and shutting off went to the back compressor is overheating not source of dye anywhere MUST BE A SEALED SYS TECH LOKRING KIT R600A SYSTEM; ordrng 1 W11109499 (drier-tube) and 1 W11574734 (compressor) and 1 R600 (LOKRING KIT) and 1 3COUNTS (SEALED SYS JOB) and 1 W11578027 (evaporator)
We serviced a
IKEA DISHWASHER
Model IUD7555DS3
Near Silver Spring, MD 20902
Israel R.
Job Details:
06/08/2022
"Installed control, sump, spray arms."
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Bel Air, MD 21015
Neil H.
Job Details:
06/08/2022
found object in the pu p removed and tested washer unit tested good 120 collected
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Bowie, MD 20721
Shane B.
Job Details:
06/08/2022
installed all ordered parts. calibrated and tested unit for cx. unit is working as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model IMBS104GSS02
Near Virginia Beach, VA 23456
Austin D.
Job Details:
06/08/2022
cx complaint the knob is not working on the unit to change time or select time. checked the knob and found the wire connector had come unseated. reseated the connector and tested operartion. unit is runing as designed.
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Bel Air, MD 21015
Neil H.
Job Details:
06/08/2022
found object in the pu p removed and tested washer unit tested good 120 collected
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Bowie, MD 20721
Shane B.
Job Details:
06/08/2022
installed all ordered parts. calibrated and tested unit for cx. unit is working as designed.
We serviced a
WHIRLPOOL MICROWAVE
Model IMBS104GSS02
Near Virginia Beach, VA 23456
Austin D.
Job Details:
06/08/2022
cx complaint the knob is not working on the unit to change time or select time. checked the knob and found the wire connector had come unseated. reseated the connector and tested operartion. unit is runing as designed.