We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Hampton, Virginia 23666
Jason T.
Job Details:
06/08/2022
"Cx complaint, will not finish a wash cycle, error code F7-E5 shifter fault, found actuator offset from the cam hub, pics on SD. Installed pre-i'd actuator, ran factory diagnostic test to calibrate and verify unit operation...working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Hampton, Virginia 23666
Jason T.
Job Details:
06/08/2022
"Cx complaint, will not finish a wash cycle, error code F7-E5 shifter fault, found actuator offset from the cam hub, pics on SD. Installed pre-i'd actuator, ran factory diagnostic test to calibrate and verify unit operation...working as designed."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Norfolk, Virginia 23502
Jason T.
Job Details:
06/08/2022
"Installed parts to complete the repair, ran factory diagnostic test to calibrate and verify unit operation...working as designed."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Norfolk, Virginia 23502
Jason T.
Job Details:
06/08/2022
"Installed parts to complete the repair, ran factory diagnostic test to calibrate and verify unit operation...working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Norfolk, Virginia 23502
Jason T.
Job Details:
06/08/2022
"Cx complaint, not cleaning the dishes, loud noises during wash cycle, tested all circuits, found 120 vac harness connection loose at the sump pump motor. Repaired the loose connection, verified 120 vac at the motor, ran factory diagnostic test to calibrate and verify unit operation...working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Norfolk, Virginia 23502
Jason T.
Job Details:
06/08/2022
"Cx complaint, not cleaning the dishes, loud noises during wash cycle, tested all circuits, found 120 vac harness connection loose at the sump pump motor. Repaired the loose connection, verified 120 vac at the motor, ran factory diagnostic test to calibrate and verify unit operation...working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Norfolk, Virginia 23508
Jason T.
Job Details:
06/08/2022
"Installed parts to complete the repair, verified all unit functions for proper operation, working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Norfolk, Virginia 23508
Jason T.
Job Details:
06/08/2022
"Installed parts to complete the repair, verified all unit functions for proper operation, working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW2000HW0
Near Hampton, Virginia 23666
Jason T.
Job Details:
06/08/2022
"Cx complaint, water leaks from the bottom of the tub,found drain hose and drain pump leaks from the seal. Installed pre-i'd drain pump, also used drain hose from truck stock. Ran factory diagnostic test to calibrate and verify unit operation...working as designed.; ordrng 1 W11244231 (Drain Hose), used 1 W11244231 (Drain Hose) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW2000HW0
Near Hampton, Virginia 23666
Jason T.
Job Details:
06/08/2022
"Cx complaint, water leaks from the bottom of the tub,found drain hose and drain pump leaks from the seal. Installed pre-i'd drain pump, also used drain hose from truck stock. Ran factory diagnostic test to calibrate and verify unit operation...working as designed.; ordrng 1 W11244231 (Drain Hose), used 1 W11244231 (Drain Hose) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Manassas, Virginia 20112
Tanner B.
Job Details:
06/08/2022
"Arr at cx and replaced main control unit.. once replaced i entered diag and ran recalibration mode.. / checked for errors . no errors. i then ran diag mode. unit is working as designed, job complete"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Manassas, Virginia 20112
Tanner B.
Job Details:
06/08/2022
"Arr at cx and replaced main control unit.. once replaced i entered diag and ran recalibration mode.. / checked for errors . no errors. i then ran diag mode. unit is working as designed, job complete"
We serviced a
JENNAIR REFRIGERATOR
Model JFC2290REM00
Near Sterling, Virginia 20165
Richard B.
Job Details:
06/08/2022
"CX complant, Fridge gasket torn and control dosent respond. Inspected unit and found control panel dosent respond to the touch, And door gasket on right fdoor needs replacing due to deteroration. as well as left door gasket. RB; ordrng 1 W10830046 (door gasket 179.36) and 1 WPW10116216 (control 225.31)"
We serviced a
JENNAIR REFRIGERATOR
Model JFC2290REM00
Near Sterling, Virginia 20165
Richard B.
Job Details:
06/08/2022
"CX complant, Fridge gasket torn and control dosent respond. Inspected unit and found control panel dosent respond to the touch, And door gasket on right fdoor needs replacing due to deteroration. as well as left door gasket. RB; ordrng 1 W10830046 (door gasket 179.36) and 1 WPW10116216 (control 225.31)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Baltimore, Maryland 21210
Justin S.
Job Details:
06/08/2022
the cx says the unit just stopped cooling one day. found the unit is still maing ice but the refrigerator is warming up. refrigerator evaporator has a lot of built up frost on it. right refrigerator door gasket is leaking air. test 57 activates the evaporator fan. test 90 the rc element is heating. the cx is going to defrost the unit and we just need to replace the door gasket.; ordrng 1 W10917313 (door gasket(161.28))
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Baltimore, Maryland 21210
Justin S.
Job Details:
06/08/2022
the cx says the unit just stopped cooling one day. found the unit is still maing ice but the refrigerator is warming up. refrigerator evaporator has a lot of built up frost on it. right refrigerator door gasket is leaking air. test 57 activates the evaporator fan. test 90 the rc element is heating. the cx is going to defrost the unit and we just need to replace the door gasket.; ordrng 1 W10917313 (door gasket(161.28))
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Great Mills, Maryland 20634
Robert A.
Job Details:
06/08/2022
"Cx complaint that the unit is not cooling at all. I inspected the unit and confirmed the complaint. I found both areas are room temp, the evap and condensor fans are running fine. The compressor is warm and seems to be running. I restarted with a new start device from VS, the compressor made a loud rattle for 5 seconds then stopped. There is residue of a leak to the right of the compressor. I consulted with SD and was advised to order a compressor, drier, evap and R600 nitro. I'm ordering the parts for the return visit.; ordrng 1 W11574734 (compressor) and 1 W11578027 (evap)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Great Mills, Maryland 20634
Robert A.
Job Details:
06/08/2022
"Cx complaint that the unit is not cooling at all. I inspected the unit and confirmed the complaint. I found both areas are room temp, the evap and condensor fans are running fine. The compressor is warm and seems to be running. I restarted with a new start device from VS, the compressor made a loud rattle for 5 seconds then stopped. There is residue of a leak to the right of the compressor. I consulted with SD and was advised to order a compressor, drier, evap and R600 nitro. I'm ordering the parts for the return visit.; ordrng 1 W11574734 (compressor) and 1 W11578027 (evap)"
We serviced a
JENN-AIR RANGE
Model JDS1750FS1
Near Williamsburg, Virginia 23185
Lucas R.
Job Details:
06/08/2022
"cx complaint unevenn flames, achecked unit found flames uneven on rf burner, filed flame spreader to allow better airflow, adjusted flames, also found rack stuck, freed up rack, tested all functions, unit working as designed."
We serviced a
JENN-AIR RANGE
Model JDS1750FS1
Near Williamsburg, Virginia 23185
Lucas R.
Job Details:
06/08/2022
"cx complaint unevenn flames, achecked unit found flames uneven on rf burner, filed flame spreader to allow better airflow, adjusted flames, also found rack stuck, freed up rack, tested all functions, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Odenton, Maryland 21113
Kevin P.
Job Details:
06/08/2022
"installed parts, job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Odenton, Maryland 21113
Kevin P.
Job Details:
06/08/2022
"installed parts, job complete."
We serviced a
WHIRLPOOL DRYER
Model WED8000DW3
Near Gambrills, Maryland 21054
Kevin P.
Job Details:
06/08/2022
"cx complaint screaching noise as unit tumbles, installed new idler pulley assembly from van stock, re-ordering to replenish van stock. collecyed 208.36 total by cc. job complete; ordrng 1 W10837240 (idler pulley), used 1 W10837240 (idler pulley) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8000DW3
Near Gambrills, Maryland 21054
Kevin P.
Job Details:
06/08/2022
"cx complaint screaching noise as unit tumbles, installed new idler pulley assembly from van stock, re-ordering to replenish van stock. collecyed 208.36 total by cc. job complete; ordrng 1 W10837240 (idler pulley), used 1 W10837240 (idler pulley) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES1
Near Woodbridge, Virginia 22192
Tanner B.
Job Details:
06/08/2022
"1 W11122560 control IF CX CALLS BACK order control ... cx concern the unit tempo is off .. found 240vac to unit , bake/ broil elements good. temp sensor reading1.08kohms.. control not sending dcv to tempo sensor to cycle correctly.. unit needs new control . cx sending invoice to home wty. cx paid svc call fee."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES1
Near Woodbridge, Virginia 22192
Tanner B.
Job Details:
06/08/2022
"1 W11122560 control IF CX CALLS BACK order control ... cx concern the unit tempo is off .. found 240vac to unit , bake/ broil elements good. temp sensor reading1.08kohms.. control not sending dcv to tempo sensor to cycle correctly.. unit needs new control . cx sending invoice to home wty. cx paid svc call fee."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS03
Near Owings Mills, Maryland 21117
Brian R.
Job Details:
06/08/2022
"cx complaint is no ice. said after last trip unit was making great ice and no just quit. temps in range. tried to jump icemaker and moter would only pulse back and forth maybe 1-2 teeth if that but motor would not turn, unit will not take jump and run. water is good out. unit will need ice maker replaced and tested again. bar goes up and down fine and was down and mold empty when checked. shut unit down a bit to reset to see what that does while waiting on part. as soon as approval goes through and part is in officed will schedule.; ordrng 1 W10884390 (Ice maker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS03
Near Owings Mills, Maryland 21117
Brian R.
Job Details:
06/08/2022
"cx complaint is no ice. said after last trip unit was making great ice and no just quit. temps in range. tried to jump icemaker and moter would only pulse back and forth maybe 1-2 teeth if that but motor would not turn, unit will not take jump and run. water is good out. unit will need ice maker replaced and tested again. bar goes up and down fine and was down and mold empty when checked. shut unit down a bit to reset to see what that does while waiting on part. as soon as approval goes through and part is in officed will schedule.; ordrng 1 W10884390 (Ice maker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Solomons, Maryland 20688
Robert A.
Job Details:
06/08/2022
"Cx complaint that the unit is building heavy ice on the RC back wall. I inspected the unit to confirm the complaint. When I arrived the unit was off and all ice was removed. I checked the drain hose to see if it was clogged and it was not. I ran test 1,2,3 & 7. The themistors and fans were good. I changed the defrost cycle to basic (2) for an 8 hour timer. The unit will need a new dispenser control, main control and an evap fan w/harness to resolve the issue. The cx paid for the service call fee by CC.; ordrng 1 W10843055 (main control 229.81) and 1 W11089931 (dispenser control 195.68) and 1 W11033168 (evap fan 61.90)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Solomons, Maryland 20688
Robert A.
Job Details:
06/08/2022
"Cx complaint that the unit is building heavy ice on the RC back wall. I inspected the unit to confirm the complaint. When I arrived the unit was off and all ice was removed. I checked the drain hose to see if it was clogged and it was not. I ran test 1,2,3 & 7. The themistors and fans were good. I changed the defrost cycle to basic (2) for an 8 hour timer. The unit will need a new dispenser control, main control and an evap fan w/harness to resolve the issue. The cx paid for the service call fee by CC.; ordrng 1 W10843055 (main control 229.81) and 1 W11089931 (dispenser control 195.68) and 1 W11033168 (evap fan 61.90)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ISC23CNEXY02
Near Silver Spring, Maryland 20906
Ricardo S.
Job Details:
06/08/2022
"unti not dispensing ice, cks freezer wires harness cks ok, motor receives 120vac, the motor is full of ice inside, order auger motor; ordrng 1 WP2323603 (motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ISC23CNEXY02
Near Silver Spring, Maryland 20906
Ricardo S.
Job Details:
06/08/2022
"unti not dispensing ice, cks freezer wires harness cks ok, motor receives 120vac, the motor is full of ice inside, order auger motor; ordrng 1 WP2323603 (motor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Baltimore, Maryland 21209
Justin S.
Job Details:
06/08/2022
cx showed me the lights are out in the freezer. Technical Service Pointer #: W11606409 deals with this issue. installed bypass so cx could use the lights in the freezer until the lights arrive.; ordrng 12 W11484836 (modules)s
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Baltimore, Maryland 21209
Justin S.
Job Details:
06/08/2022
cx showed me the lights are out in the freezer. Technical Service Pointer #: W11606409 deals with this issue. installed bypass so cx could use the lights in the freezer until the lights arrive.; ordrng 12 W11484836 (modules)s
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Fallston, Maryland 21047
Neil H.
Job Details:
06/08/2022
cx complaint unit not cooling properly put unit into forced defrost and tested fans new fan/thermistor needed and placement per pointer again needed 2count; ordrng 1 W11033168 (harns-wire)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Fallston, Maryland 21047
Neil H.
Job Details:
06/08/2022
cx complaint unit not cooling properly put unit into forced defrost and tested fans new fan/thermistor needed and placement per pointer again needed 2count; ordrng 1 W11033168 (harns-wire)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Barboursville, Virginia 22923
Eric F.
Job Details:
06/08/2022
" 7733833132Confirmed cx complaint unit not making ice. Called techline, tested unit, techline determined that the ice maker fan is weak and also instructed me to order a UI. Ordering ice box fan and UI.; ordrng 1 W10846539 (evaporator fan blade) and 1 W11387386 (User Interface)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Barboursville, Virginia 22923
Eric F.
Job Details:
06/08/2022
" 7733833132Confirmed cx complaint unit not making ice. Called techline, tested unit, techline determined that the ice maker fan is weak and also instructed me to order a UI. Ordering ice box fan and UI.; ordrng 1 W10846539 (evaporator fan blade) and 1 W11387386 (User Interface)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Glenn Dale, Maryland 20769
Alexander D.
Job Details:
06/08/2022
cx complaint unit not making ice. inspected unit and verified complaint. found icemaker turned off by rocker switch. turned icemaker on and tested. icemaker cycled and filled correctly. advised cx to check the switch if it stops making ice because sometimes the ice will build up and push the switch turing icemaker off. cx understands. unit is now working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Glenn Dale, Maryland 20769
Alexander D.
Job Details:
06/08/2022
cx complaint unit not making ice. inspected unit and verified complaint. found icemaker turned off by rocker switch. turned icemaker on and tested. icemaker cycled and filled correctly. advised cx to check the switch if it stops making ice because sometimes the ice will build up and push the switch turing icemaker off. cx understands. unit is now working properly.
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Lanham, Maryland 20706
Alexander D.
Job Details:
06/08/2022
"cx complaint oven doesnt seem to get hot enough, oven light not working and cx wants door glass cleaned. advised bulb and door cleaning is not covered. cx said she will order bulb on her own but wants door cleaned. took door apart for cx to clean glass and reassembled door. found bake element is heating but its warped like its about to blow out. temp sensor ohms out good. ordering bake element. quoted 120.00 service call for taking door apart to be cleaned, paid in full with check#414. element in stock, scheduled return visit for 6/13; ordrng 1 W10779716 (bake element)"
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Lanham, Maryland 20706
Alexander D.
Job Details:
06/08/2022
"cx complaint oven doesnt seem to get hot enough, oven light not working and cx wants door glass cleaned. advised bulb and door cleaning is not covered. cx said she will order bulb on her own but wants door cleaned. took door apart for cx to clean glass and reassembled door. found bake element is heating but its warped like its about to blow out. temp sensor ohms out good. ordering bake element. quoted 120.00 service call for taking door apart to be cleaned, paid in full with check#414. element in stock, scheduled return visit for 6/13; ordrng 1 W10779716 (bake element)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS02
Near West Springfield, Virginia 22152
Lloyd B.
Job Details:
06/08/2022
Cx complained the unit did not operate. Installed new mag and inverter and tested and it still has the inverter error. Unit needs new appliance manager; ordrng 1 W11325603 (appliance manager)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS02
Near West Springfield, Virginia 22152
Lloyd B.
Job Details:
06/08/2022
Cx complained the unit did not operate. Installed new mag and inverter and tested and it still has the inverter error. Unit needs new appliance manager; ordrng 1 W11325603 (appliance manager)
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HW06
Near Falling Waters, West Virginia 25419
Danny R.
Job Details:
06/08/2022
jnit had losoe conection on contrl not sending volts intermitoon to high side . adjusted that and did power test onunit with tech line unit is in factory stadords
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH32519HW06
Near Falling Waters, West Virginia 25419
Danny R.
Job Details:
06/08/2022
jnit had losoe conection on contrl not sending volts intermitoon to high side . adjusted that and did power test onunit with tech line unit is in factory stadords
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Bowie, Maryland 20721
Shane B.
Job Details:
06/08/2022
i called the cx because i was running ahead of schedule. she said no one would be home until after 3pm and asked if we could reschedule for another day. i scheduled her for 6/10. cx needs a PM appointment. she said anytime after 3pm works for her.; schdld next appmnt for 6/10 FRI pm
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Bowie, Maryland 20721
Shane B.
Job Details:
06/08/2022
i called the cx because i was running ahead of schedule. she said no one would be home until after 3pm and asked if we could reschedule for another day. i scheduled her for 6/10. cx needs a PM appointment. she said anytime after 3pm works for her.; schdld next appmnt for 6/10 FRI pm
We serviced a
WHIRLPOOL WASHER
Model WTW8540BW1
Near Virginia Beach, Virginia 23462
Carl A.
Job Details:
06/08/2022
"cx complaint of unit not working checked unit to find the following error code DU door lock ,ohmed out door lock to find open ordering parts needed for repairs; ordrng 1 WPW10619844 (latch)"
We serviced a
WHIRLPOOL WASHER
Model WTW8540BW1
Near Virginia Beach, Virginia 23462
Carl A.
Job Details:
06/08/2022
"cx complaint of unit not working checked unit to find the following error code DU door lock ,ohmed out door lock to find open ordering parts needed for repairs; ordrng 1 WPW10619844 (latch)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS9
Near Bowie, Maryland 20720
Shane B.
Job Details:
06/08/2022
"cx complaint is the unit not cooling at all. when i arrived unit was off. turned unit on and let it run for a while. unit did not cool at all. no frost pattern. compressor is pulling .38amps. unit has SS issue. parts are covered by 10 year warrently. ordering compressor and evap. schedule with SS tech when parts are available. cx paid service call and i explained SS labor starts at 350 and depends on how many parts are needed, told her SS tech will decide labor when they return.; ordrng 1 W11459354 (evaporator) and 1 W10507884 (compressor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS9
Near Bowie, Maryland 20720
Shane B.
Job Details:
06/08/2022
"cx complaint is the unit not cooling at all. when i arrived unit was off. turned unit on and let it run for a while. unit did not cool at all. no frost pattern. compressor is pulling .38amps. unit has SS issue. parts are covered by 10 year warrently. ordering compressor and evap. schedule with SS tech when parts are available. cx paid service call and i explained SS labor starts at 350 and depends on how many parts are needed, told her SS tech will decide labor when they return.; ordrng 1 W11459354 (evaporator) and 1 W10507884 (compressor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXW01
Near Norfolk, Virginia 23502
Carl A.
Job Details:
06/08/2022
replaced harness tested unit works as designed collected labor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXW01
Near Norfolk, Virginia 23502
Carl A.
Job Details:
06/08/2022
replaced harness tested unit works as designed collected labor
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB1
Near Hampton, Virginia 23664
Carl A.
Job Details:
06/08/2022
replaced al parts tested unit works as desinged
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB1
Near Hampton, Virginia 23664
Carl A.
Job Details:
06/08/2022
replaced al parts tested unit works as desinged
We serviced a
WHIRLPOOL FREEZER
Model WZC3122DW01
Near Ruther Glen, Virginia 22546
Thomas B.
Job Details:
06/08/2022
"Cx complaint unit is not working properly inspected unit removed and replaced the lock, hook, and key per whirlpool techline SR 7733839664 door does lock however I can move hook with finger to unlock doesn't seem to lock into a position ordering parts per whirlpool; ordrng 1 W10664016 (lock-door) and 1 W10838052 (key-door) and 1 W10714897 (hook)"
We serviced a
WHIRLPOOL FREEZER
Model WZC3122DW01
Near Ruther Glen, Virginia 22546
Thomas B.
Job Details:
06/08/2022
"Cx complaint unit is not working properly inspected unit removed and replaced the lock, hook, and key per whirlpool techline SR 7733839664 door does lock however I can move hook with finger to unlock doesn't seem to lock into a position ordering parts per whirlpool; ordrng 1 W10664016 (lock-door) and 1 W10838052 (key-door) and 1 W10714897 (hook)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Baltimore, Maryland 21209
Justin S.
Job Details:
06/08/2022
"the unit was still active when i arrived. found the compressor is pulling .7aac. when pierced the unit had a good charge of refrigerant in it. replaced the compressor and vacuummed down the system. filled and checked for leaks. the unit i snow cooling good. the unit i snow good; ordrng 1 w10913906 (coupler), used 1 w10913906 (coupler) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Baltimore, Maryland 21209
Justin S.
Job Details:
06/08/2022
"the unit was still active when i arrived. found the compressor is pulling .7aac. when pierced the unit had a good charge of refrigerant in it. replaced the compressor and vacuummed down the system. filled and checked for leaks. the unit i snow cooling good. the unit i snow good; ordrng 1 w10913906 (coupler), used 1 w10913906 (coupler) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWB965HW0
Near Huntingtown, Maryland 20639
Robert A.
Job Details:
06/08/2022
"I came to install the ordered parts. As I took the old agitator off of the unit I found that the core of the agitator was seized to the gearcase shaft. I used a hole saw to remove as much of the washplate core as I could. However the metal part was still stuck to the gearcase shaft, I used a short 3lb hammer to try and knock it loose as instructed by MA. That did not work either. The unit is going to need a new outer tub and inner basket to resolve the issue because the gearcase and washplate's metal core are not seperating. I called techline to document the issue, I'm ordering the parts for the return visit.sr7733838452; ordrng 1 W11208267 (basket) and 1 W10704196 (tub)"
We serviced a
WHIRLPOOL WASHER
Model MVWB965HW0
Near Huntingtown, Maryland 20639
Robert A.
Job Details:
06/08/2022
"I came to install the ordered parts. As I took the old agitator off of the unit I found that the core of the agitator was seized to the gearcase shaft. I used a hole saw to remove as much of the washplate core as I could. However the metal part was still stuck to the gearcase shaft, I used a short 3lb hammer to try and knock it loose as instructed by MA. That did not work either. The unit is going to need a new outer tub and inner basket to resolve the issue because the gearcase and washplate's metal core are not seperating. I called techline to document the issue, I'm ordering the parts for the return visit.sr7733838452; ordrng 1 W11208267 (basket) and 1 W10704196 (tub)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW06
Near Lanexa, Virginia 23089
Lucas R.
Job Details:
06/08/2022
"cx complaint door not sealing, checked unit found gap between gasket and cabinet, heated, gasket, verrified seal, also advised cx to keep items on shelves from blockind door shelves from closing, unit working as designed"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW06
Near Lanexa, Virginia 23089
Lucas R.
Job Details:
06/08/2022
"cx complaint door not sealing, checked unit found gap between gasket and cabinet, heated, gasket, verrified seal, also advised cx to keep items on shelves from blockind door shelves from closing, unit working as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Williamsburg, Virginia 23185
Lucas R.
Job Details:
06/08/2022
"cx complaint excessive vibration, checked unit found flooring between hallway and laundry closet uneven, making leveling difficult, adjusted feet to best of my ability, advised cx to always us bulky cycle when washing large items such as sheets, calibrated, tested, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Williamsburg, Virginia 23185
Lucas R.
Job Details:
06/08/2022
"cx complaint excessive vibration, checked unit found flooring between hallway and laundry closet uneven, making leveling difficult, adjusted feet to best of my ability, advised cx to always us bulky cycle when washing large items such as sheets, calibrated, tested, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Waldorf, Maryland 20601
Robert A.
Job Details:
06/08/2022
"Cx complaint that the unit is still not making ice. I inspected the unit and confirmed the complaint. I found the ice bin with no ice in it. The unit is cooling fine in both areas. I ran tests 44, 45, 46 47 and 48. All test passed with no issues. I checked the harness at the bottom of the FC door and it looks fine. I called techline to document the issues, they walked me through many tests and recommended ordering new controls to resolve the issue. I'm ordering the parts for the return visit.sr7733839777; ordrng 1 W11566894 (dispenser control) and 1 W11595219 (main control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Waldorf, Maryland 20601
Robert A.
Job Details:
06/08/2022
"Cx complaint that the unit is still not making ice. I inspected the unit and confirmed the complaint. I found the ice bin with no ice in it. The unit is cooling fine in both areas. I ran tests 44, 45, 46 47 and 48. All test passed with no issues. I checked the harness at the bottom of the FC door and it looks fine. I called techline to document the issues, they walked me through many tests and recommended ordering new controls to resolve the issue. I'm ordering the parts for the return visit.sr7733839777; ordrng 1 W11566894 (dispenser control) and 1 W11595219 (main control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Newport News, Virginia 23602
Lucas R.
Job Details:
06/08/2022
"cx complaint unit no cooling, no ice, checked unit found ff evap clogged with ice, evap thermistor oor at 9k ohms while covered in ice, unit also needs drip pan kit per service pointer, deli drawer cracked from ice buildup s code covers labor for drip pan only, quoted cx parts W11033168 61.90 W11457241 72.27, labor 110.00, shipping 15.00, tax 8.05, total 387.22, cx unsure if repair, contacting whirlpool as were informed unit had 10 year warranty."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Newport News, Virginia 23602
Lucas R.
Job Details:
06/08/2022
"cx complaint unit no cooling, no ice, checked unit found ff evap clogged with ice, evap thermistor oor at 9k ohms while covered in ice, unit also needs drip pan kit per service pointer, deli drawer cracked from ice buildup s code covers labor for drip pan only, quoted cx parts W11033168 61.90 W11457241 72.27, labor 110.00, shipping 15.00, tax 8.05, total 387.22, cx unsure if repair, contacting whirlpool as were informed unit had 10 year warranty."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Yorktown, Virginia 23693
Lucas R.
Job Details:
06/08/2022
"cx complaint unit not completing cycle, checked unit found 9-2 drain electrical problem, found drain hose ran wrong from instalation, elbow kinked, reran drain hose, cleared codes, tested, unit working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Yorktown, Virginia 23693
Lucas R.
Job Details:
06/08/2022
"cx complaint unit not completing cycle, checked unit found 9-2 drain electrical problem, found drain hose ran wrong from instalation, elbow kinked, reran drain hose, cleared codes, tested, unit working as designed."
We serviced a
JENN-AIR COOKTOP
Model JGD3536WS01
Near Fairfax Station, Virginia 22039
Robert W.
Job Details:
06/08/2022
Replaced all parts and tested unit unit is working properly.
We serviced a
JENN-AIR COOKTOP
Model JGD3536WS01
Near Fairfax Station, Virginia 22039
Robert W.
Job Details:
06/08/2022
Replaced all parts and tested unit unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Bowie, Maryland 20715
Shane B.
Job Details:
06/08/2022
cx complaint is the unit not making ice. cx said temps have been fine and water dispensor worked. when i arrived temps were good and bin a few cubes in it. thermistor on IM reads OL. replaced with preIDed part. tested IM for cx. unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Bowie, Maryland 20715
Shane B.
Job Details:
06/08/2022
cx complaint is the unit not making ice. cx said temps have been fine and water dispensor worked. when i arrived temps were good and bin a few cubes in it. thermistor on IM reads OL. replaced with preIDed part. tested IM for cx. unit is working as designed.
We serviced a
JENNAIR DISHWASHER
Model JDTSS244GL0
Near Fairfax Station, Virginia 22039
Robert W.
Job Details:
06/08/2022
CX Complaint is the unit is leaking water. Inspected unit and found the insulation between the door is soaking wet and modling due to dispenser leaking water. Ordering Dispenser and insulation.; ordrng 1 W10861000 (Dispenser) and 1 W11126003 (Insulation) and 1 W10746772 (Insulation)
We serviced a
JENNAIR DISHWASHER
Model JDTSS244GL0
Near Fairfax Station, Virginia 22039
Robert W.
Job Details:
06/08/2022
CX Complaint is the unit is leaking water. Inspected unit and found the insulation between the door is soaking wet and modling due to dispenser leaking water. Ordering Dispenser and insulation.; ordrng 1 W10861000 (Dispenser) and 1 W11126003 (Insulation) and 1 W10746772 (Insulation)
We serviced a
WHIRLPOOL OVEN
Model KFGC506JIB01
Near Crownsville, Maryland 21032
Kevin P.
Job Details:
06/08/2022
"installed full lp conversion and tested, unit tests good. job complete."
We serviced a
WHIRLPOOL OVEN
Model KFGC506JIB01
Near Crownsville, Maryland 21032
Kevin P.
Job Details:
06/08/2022
"installed full lp conversion and tested, unit tests good. job complete."
We serviced a
KITCHENAID COOKTOP
Model KCGS950ESS02
Near Bowie, Maryland 20715
Shane B.
Job Details:
06/08/2022
"cx complaint is the simmer settings on the right front and middle burner clicking randomly when set on low. confirmed complaint. flames do not look good set on low and ignitors spark randomly when flames arent over the ignitor. i found some of the small caps were mixed up between some of the burnrs. once correct caps were on the burners the middle burner worked fine. RF is still not igniting properly. ignitor sits so high its hitting the cap causing very small spark. called techline and they said burner base must be misshappen. advised replacing burner base, spring, and cap. 7733836429. ordering parts. schedule when availalbe.; ordrng 1 W11173537 (holder-orf) and 1 W10831828 (cap-burner) and 1 W10836474 (cap-burner) and 1 W10554297 (spring)"
We serviced a
KITCHENAID COOKTOP
Model KCGS950ESS02
Near Bowie, Maryland 20715
Shane B.
Job Details:
06/08/2022
"cx complaint is the simmer settings on the right front and middle burner clicking randomly when set on low. confirmed complaint. flames do not look good set on low and ignitors spark randomly when flames arent over the ignitor. i found some of the small caps were mixed up between some of the burnrs. once correct caps were on the burners the middle burner worked fine. RF is still not igniting properly. ignitor sits so high its hitting the cap causing very small spark. called techline and they said burner base must be misshappen. advised replacing burner base, spring, and cap. 7733836429. ordering parts. schedule when availalbe.; ordrng 1 W11173537 (holder-orf) and 1 W10831828 (cap-burner) and 1 W10836474 (cap-burner) and 1 W10554297 (spring)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Nottingham, Maryland 21236
Milton J.
Job Details:
06/08/2022
Complaint unit making noise after service. Inspected and found the electrical junction box vibrating. Flexed around and found position quiet. Unit is now functioning properly. -MJrob
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Nottingham, Maryland 21236
Milton J.
Job Details:
06/08/2022
Complaint unit making noise after service. Inspected and found the electrical junction box vibrating. Flexed around and found position quiet. Unit is now functioning properly. -MJrob
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Leesburg, Virginia 20176
Ezra M.
Job Details:
06/08/2022
"installed new gasket, releveled unit."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Leesburg, Virginia 20176
Ezra M.
Job Details:
06/08/2022
"installed new gasket, releveled unit."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Bristow, Virginia 20136
Daniel J.
Job Details:
06/08/2022
heater project removed old heater installed new tested unit no leaks or errors present
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Bristow, Virginia 20136
Daniel J.
Job Details:
06/08/2022
heater project removed old heater installed new tested unit no leaks or errors present
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS2
Near Hyattsville, Maryland 20785
Mitchell H.
Job Details:
06/08/2022
cx complaint unit will not heat in oven. replaced igniter and spark module and still noithing. changed regulator as the broil was trying to work but clicking at regulator. once replaced i made sure no gas leaks and unit is now good to go. job completed.
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS2
Near Hyattsville, Maryland 20785
Mitchell H.
Job Details:
06/08/2022
cx complaint unit will not heat in oven. replaced igniter and spark module and still noithing. changed regulator as the broil was trying to work but clicking at regulator. once replaced i made sure no gas leaks and unit is now good to go. job completed.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near ,
Eric W.
Job Details:
06/08/2022
installed new heater element special project s17304 - pre-id heater bushing w11537778�- . . .no leaks
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near ,
Eric W.
Job Details:
06/08/2022
installed new heater element special project s17304 - pre-id heater bushing w11537778�- . . .no leaks
We serviced a
AMANA RANGE
Model AES5730BAS
Near Clarksville, Maryland 21029
Robert L.
Job Details:
06/08/2022
"cx complaint LF burner cent not geting hot, center element seperated, unit installed into 4' recess, unable to get out without risk of damage, quoted 562 cx to think about it, would need 2 techs to pull unit out , cx would sign waiver if needed, collected 120 AMEX; ordrng 1 W10823692 (elmnt-surf LF)"
We serviced a
AMANA RANGE
Model AES5730BAS
Near Clarksville, Maryland 21029
Robert L.
Job Details:
06/08/2022
"cx complaint LF burner cent not geting hot, center element seperated, unit installed into 4' recess, unable to get out without risk of damage, quoted 562 cx to think about it, would need 2 techs to pull unit out , cx would sign waiver if needed, collected 120 AMEX; ordrng 1 W10823692 (elmnt-surf LF)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Clarksville, Maryland 21029
Robert L.
Job Details:
06/08/2022
"cx complaint top rack falling found adjusters seperated, replaced with updated kit from truck stock, tested all ops ok, collected 284.60 visa....reordering for truck stock; ordrng 1 W10712395 (adjuster), used 1 W10712395 (adjuster kit) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Clarksville, Maryland 21029
Robert L.
Job Details:
06/08/2022
"cx complaint top rack falling found adjusters seperated, replaced with updated kit from truck stock, tested all ops ok, collected 284.60 visa....reordering for truck stock; ordrng 1 W10712395 (adjuster), used 1 W10712395 (adjuster kit) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM04
Near Ruther Glen, Virginia 22546
Thomas B.
Job Details:
06/08/2022
Cx complaint unit is not working properly inspected unit found leak at the cabinet to the condenser removed line and resealed tested and inspected for proper use unit now functions normally
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM04
Near Ruther Glen, Virginia 22546
Thomas B.
Job Details:
06/08/2022
Cx complaint unit is not working properly inspected unit found leak at the cabinet to the condenser removed line and resealed tested and inspected for proper use unit now functions normally
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Hyattsville, Maryland 20785
Alexander D.
Job Details:
06/08/2022
"cx complaint unit stuck on sensing. inspected unit and verified complaint. f7e1 basket speed fault error stored. ran test cycle and motor just hums and doesnt run. basket spins freely by hand. checked under unit and found gearcase leaking oil. ordering gearcase, splutch, belt, motor, capacitor and actuator. motor not in stock, call cx to schedule 2ct return visit once we have eta on parts; ordrng 1 W11454741 (gearcase) and 1 W10913953 (actuator) and 1 WPW10006384 (belt) and 1 W10721967 (splutch) and 1 W11158830 (capacitor) and 1 W10890624 (motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Hyattsville, Maryland 20785
Alexander D.
Job Details:
06/08/2022
"cx complaint unit stuck on sensing. inspected unit and verified complaint. f7e1 basket speed fault error stored. ran test cycle and motor just hums and doesnt run. basket spins freely by hand. checked under unit and found gearcase leaking oil. ordering gearcase, splutch, belt, motor, capacitor and actuator. motor not in stock, call cx to schedule 2ct return visit once we have eta on parts; ordrng 1 W11454741 (gearcase) and 1 W10913953 (actuator) and 1 WPW10006384 (belt) and 1 W10721967 (splutch) and 1 W11158830 (capacitor) and 1 W10890624 (motor)"