Service History 1125 - VIA Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Burke, VA 22015

Robert W.

Job Details: 06/09/2022

CX Complaint is the ice is getting stuck in chute. Inspected unit and found ice getting caught in chute fixed dispenser door and unit is now working properly.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS01

Near Nokesville, VA 20181

Demonte S.

Job Details: 06/09/2022

Arrived at the cx house opened the Compressor Box. Found Compressor / Control Board Damaged. Compressor box isn't packed well. Please see Sd Pictures if any questions. Reordering the Compressor. ; ordrng 1 W10843121 (Whirlpool Refrigerator Filter Drier) and 1 W11592010 (COMPRESSOR)

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Alexandria, VA 22315

Lloyd B.

Job Details: 06/09/2022

"Cx complained of residue on the inside of the tub. Inspected the unit and by talking to the cx, there were black clothes and it left a black ring around the tub. Informed the cx she may want to use more water otherwise, it is working as designed. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WETLV27HW1

Near Chantilly, VA 20151

Demonte S.

Job Details: 06/09/2022

Cx decline service since we will not bill them for the Service.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near North Potomac, MD 20878

Julian H.

Job Details: 06/09/2022

replaced parts and working

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Alexandria, VA 22315

Lloyd B.

Job Details: 06/09/2022

We serviced a

WHIRLPOOL WASHER

Model WETLV27HW1

Near Chantilly, VA 20151

Demonte S.

Job Details: 06/09/2022

Cx decline service since we will not bill them for the Service.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near North Potomac, MD 20878

Julian H.

Job Details: 06/09/2022

replaced parts and working

We serviced a

WHIRLPOOL DISHWASHER

Model IDT830SAGS0

Near Woodbridge, VA 22192

Robert W.

Job Details: 06/09/2022

Replaced Valve and supplied water to unit and unit is working prioperly no leaking.

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Hampton, VA 23605

Jason T.

Job Details: 06/09/2022

"Cx complaint, loud noises when cycling, also will not spin at the end of the cycle, error code F2-E1 stuck key, verified during keypad functions test. During manual agitation test, excessive gear case noises when washing-high speed spin. Ordering parts to complete the repair, dispatch will call to schedule a return visit, cx agreed.; ordrng 1 W11393685 (Gear case) and 1 W10752283 (Wash Plate) and 1 W10752187 (Screw) and 1 W10734521 (Slider) and 1 2count (2 count) and 1 W11130343 (UI-PANEL)"

We serviced a

MAYTAG WASHER

Model MVW7232HW

Near Waynesboro, VA 22980

Eric F.

Job Details: 06/09/2022

"Confirmed cx complaint unit not spinning. Found inline pressure hose unseated from control, Reseated line, tested unit, unit working as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model IDT830SAGS0

Near Woodbridge, VA 22192

Robert W.

Job Details: 06/09/2022

Replaced Valve and supplied water to unit and unit is working prioperly no leaking.

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Hampton, VA 23605

Jason T.

Job Details: 06/09/2022

We serviced a

MAYTAG WASHER

Model MVW7232HW

Near Waynesboro, VA 22980

Eric F.

Job Details: 06/09/2022

"Confirmed cx complaint unit not spinning. Found inline pressure hose unseated from control, Reseated line, tested unit, unit working as designed."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Hudgins, VA 23076

Lucas R.

Job Details: 06/09/2022

"cx complaint unit making noise, checked unit found drum ring offset from drum, causing drum to bounce, reseated ring, tested, unit working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Millville, DE 19967

Frederick R.

Job Details: 06/09/2022

Replaced auger motor and impeller per prior diagnosis. Tested and auger motor still did not activate. Pulled IM assy back out and inspected harness. Found pink broken off at metal pin inside connector. This is the wire that goes to the auger.The wire in on the harness coming out of liner. Spoke to Bruce at WPTL (7733847494). Unit is being sent up for in warranty NR status. Informed CX of WP decision and gave her SR. Job is complete

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Front Royal, VA 22630

Ezra M.

Job Details: 06/09/2022

"not starting cycle, no water. use diag mode, manual activation, verified 120vac at cold valve, no sound or vibration from valve. ordering water valve; ordrng 1 W11168740 (valve)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Hudgins, VA 23076

Lucas R.

Job Details: 06/09/2022

"cx complaint unit making noise, checked unit found drum ring offset from drum, causing drum to bounce, reseated ring, tested, unit working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Millville, DE 19967

Frederick R.

Job Details: 06/09/2022

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Front Royal, VA 22630

Ezra M.

Job Details: 06/09/2022

"not starting cycle, no water. use diag mode, manual activation, verified 120vac at cold valve, no sound or vibration from valve. ordering water valve; ordrng 1 W11168740 (valve)"

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Washington, DC 20002

Shawn D.

Job Details: 06/09/2022

cx complaint unit not working. inspected unit and was not hooked up so hooked water line and dran hose up then plugged unit in and it will not stop draining and cant do anything. ordering control and pressure switch for return unit is stacked so i need a seond tech to help lift down dryer. ordering parts; ordrng 1 W11574592 (control) and 1 2techjob (2 tech) and 1 W11044866 (pressure switch)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS00

Near Midlothian, VA 23113

John P.

Job Details: 06/09/2022

CX complaint unit not cooling checked unit found unit low on charge and found wire at bottom of freezer door black wire for icemaker separated. Quoted 500 labor15 shipping LW10728959 899.93WPW10643261 cbe evapWPW10143759 cbe drier

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Fairfax, VA 22030

Jason A.

Job Details: 06/09/2022

CX complaint WASHER leaks front left of unit. Verified complaint. Leveled unit & perform DLMS & unbalance detection. Ran test wash. Start NORMAL cycle > JJ; ordrng 1 W11569112 (dispenser 21) and 1 W11220230 (valve)

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Washington, DC 20002

Shawn D.

Job Details: 06/09/2022

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS00

Near Midlothian, VA 23113

John P.

Job Details: 06/09/2022

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Fairfax, VA 22030

Jason A.

Job Details: 06/09/2022

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF606ESS01

Near Washington, DC 20011

Mitchell H.

Job Details: 06/09/2022

cx complaint unit not cooling well and ice maker not working. got to job and didnt have ice maker with me. last tech marked as will use on return but it didnt come back with me. went to install drip pan and found once i took evap cover off i found the harness going into cabinet had a broken wire. blue wire to thermister was broken. i pulled on some more wires to see if brittle and the yellow broke as well. called techline and documented with them. unit is unrepairable. job completed. informed cx to call whirlpool and get it taken care of. called office and got parts refunded as they were not needed.7733842560

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS3

Near Midlothian, VA 23113

John P.

Job Details: 06/09/2022

Found handle not staying in place replaced tested working as designed.

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW3

Near Richmond, VA 23224

John P.

Job Details: 06/09/2022

Tech was assigned as a helper;

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF606ESS01

Near Washington, DC 20011

Mitchell H.

Job Details: 06/09/2022

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS3

Near Midlothian, VA 23113

John P.

Job Details: 06/09/2022

Found handle not staying in place replaced tested working as designed.

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW3

Near Richmond, VA 23224

John P.

Job Details: 06/09/2022

Tech was assigned as a helper;

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Washington, DC 20002

Shawn D.

Job Details: 06/09/2022

cx complaint unti is not working shows error. inspected unit and confirmed errro right way its on the panel and will not clear is shows f20 error. connection are tight on control and heater. ordering control and getting heater incase needed; ordrng 1 W11574592 (main control) and 1 W10847365 (heater incase)

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS11

Near Harwood, MD 20776

Shane B.

Job Details: 06/09/2022

"cx complaint is the interior light being on and having to push door to get light to turn off and unit to heat. confirmed complaint. when i arrived door looked closed but interior light was on. i pushed slightly on the upper right corner and light went off. opened door and i can feel it scrapping against something. found the arm at the bottom of the right side is hitting the cabinet. entire door is off to the right. ordering door parts, arm and harness to use the door swtich assemblies. schedule when all parts are available.; ordrng 1 W11600214 (door) and 1 W10775493 (glass-door) and 1 WPW10128850 (arm) and 1 W11449277 (harness)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKW0

Near Greenville, NC 27858

Ronnie B.

Job Details: 06/09/2022

"cx complaintn of f8-e4 error code and cannot use unit. checked unit and founf the following codes, f9-e2, f8-e4. checked under unit and found a small amount of water in drio tray setting off sensor. removed water from tray. water came from left hand side of unit through overflow assy. front legs of unit bottomed out causing water to rush towards front of unit. cx also stated she had large dog bowls inside on left hand side facing horizontally where bottom of bowls were right next to the iner door causing water to rush into overflow assy. tested unit 3 separate times with no evidence of any futher leaks after lifting front legs about 1/4 inch. advised cx to be mindful of how she places items in unit right in front of the door. unit is working as designed."

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Washington, DC 20002

Shawn D.

Job Details: 06/09/2022

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS11

Near Harwood, MD 20776

Shane B.

Job Details: 06/09/2022

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKW0

Near Greenville, NC 27858

Ronnie B.

Job Details: 06/09/2022

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW2

Near Round Hill, VA 20141

Ezra M.

Job Details: 06/09/2022

"installed belt guard, verified no errors stored."

We serviced a

JENNAIR OVEN

Model JMW2427DS00

Near McLean, VA 22101

Jason A.

Job Details: 06/09/2022

CX complaint MW+O F2E1 error code. Verified error & its persistent. CX request JJ return & after 5:00PM appt she is a techer. CX paid in full > JJ; ordrng 1 W11236900 (Console UI 919.52)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near King George, VA 22485

Tanner B.

Job Details: 06/09/2022

Electricain correct junction box behind unit and extended electric supply. pulled unit and replaced heater and sump. cleared errors and ran diag. no leaks. job complete

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW2

Near Round Hill, VA 20141

Ezra M.

Job Details: 06/09/2022

"installed belt guard, verified no errors stored."

We serviced a

JENNAIR OVEN

Model JMW2427DS00

Near McLean, VA 22101

Jason A.

Job Details: 06/09/2022

CX complaint MW+O F2E1 error code. Verified error & its persistent. CX request JJ return & after 5:00PM appt she is a techer. CX paid in full > JJ; ordrng 1 W11236900 (Console UI 919.52)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near King George, VA 22485

Tanner B.

Job Details: 06/09/2022

Electricain correct junction box behind unit and extended electric supply. pulled unit and replaced heater and sump. cleared errors and ran diag. no leaks. job complete

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Mount Joy, PA 17552

Justin L.

Job Details: 06/09/2022

"cx complaint making noise. was able to access unit and found that the nut had backed off causing the splutch to ride up and down on the shaft stretching the belt, wearing through the shield and warping motor pulley contacted techline and spoke to Leon 7733848218 he said to replace the gearcase as well to resolve the issue. ordering parts and setting return for Mon 6/13/22 which will need to be a 2 call count; ordrng 1 W11283592 (motor) and 1 W11239857 (belt) and 1 W11409708 (shield) and 1 W11449840 (gearcase)"

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LS2

Near Woodbridge, VA 22191

Robert W.

Job Details: 06/09/2022

Replaced Control and tested unit unit is now heating.

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW04

Near Suffolk, VA 23436

Zachery R.

Job Details: 06/09/2022

"cx complaint no cool, checked unit, unit at 45 degrees, thermistor reading 4.5k. evap has no frost pattern, spoke with AR was advised to order sealed system components. ordering ss components to complete repair.; ordrng 1 W11572047 (evap) and 1 W11504450 (lockring) and 1 W11578208 (compressor) and 1 W11504420 (coupler) and 1 W11504431 (lockring) and 1 W11506622 (lockring) and 1 W11506635 (coupler)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Fredericksburg, VA 22405

Tanner B.

Job Details: 06/09/2022

"april -dec seemed to work .. then beeping / lights flashing and poor cool/ no cool . unplugged unit until we came out in dec.. replaced main control and ui.. unit worked for 2months feb -june intermittently working again/ not keeping food good .. june here, cx plugged unit up 1-2 days ago and has been cooling since . but it will stop working and spoil food/ leak water on floor .. contatcted techline and went over unit in diag.. all dcv loads .. unit didnt duplicate isssue. Techline suggested to make sure unit is on dedicated circuit .. unit is on circuit labeled kitchen plugs and has a gfci in circuit.. Ordering fc fan motor just in case its intermittenly staling .. cx is goingb to see about dedicated circuit w/ builder/ electrician .; ordrng 1 W11224591 (fc evap fan)"

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Mount Joy, PA 17552

Justin L.

Job Details: 06/09/2022

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Leesburg, VA 20176

Ricky E.

Job Details: 06/09/2022

"installed parts and verified operation, unit cks ok.."

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW04

Near Suffolk, VA 23436

Zachery R.

Job Details: 06/09/2022

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Fredericksburg, VA 22405

Tanner B.

Job Details: 06/09/2022

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near York, PA 17403

Fred G.

Job Details: 06/09/2022

cx complaint unit will keep dispensing water after paddle is released. cx has to open door to stop it. inspected unit and could not duplicate issue. removed dispenser housing and found switch could possiably be sticking due to a build up a drinks being splashed up when getting ice. was able to clean the micro switch and paddle. tested unit and unit checks good.

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LS2

Near Woodbridge, VA 22191

Robert W.

Job Details: 06/09/2022

Replaced Control and tested unit unit is now heating.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Glen Allen, VA 23060

Thomas B.

Job Details: 06/09/2022

"SR 7733845681.. cx complaint unit is not working properly inspected unit found ice maker cycles properly and has water in tray halfway through the ice making cycle cx states she uses this icemaker daily cx had a full cup of drink filled with ice cx husband came down from upstairs removed a drink from refrigerator again full of ice however ice bin is currently empty and no ice cube trays making alternative ice. Seemed suspicious cx kept implying that she talked to whirlpool that I needed to call techline and they would authorize a new refrigerator because they are not happy with it. Informed cx I will call techline explained to techline the situation and unit is making ice however it cannot keep up with cx wants. Cx stated she uses it daily. Informed cx unit takes 24 hours to make 56 to 72 cubes, requires 2 to 3 days to fill bin and 3 to 4 hours per batch she stated it wasn't enough. Ice maker is working as designed cannot keep up with demand. Left cx SR number for cx support"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ1

Near Fredericksburg, VA 22405

Tanner B.

Job Details: 06/09/2022

Installed new handle and screws on oven door .. verified units handle was secure to units door. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near York, PA 17403

Fred G.

Job Details: 06/09/2022

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Leesburg, VA 20176

Ricky E.

Job Details: 06/09/2022

"installed parts and verified operation, unit cks ok.."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Glen Allen, VA 23060

Thomas B.

Job Details: 06/09/2022

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ1

Near Fredericksburg, VA 22405

Tanner B.

Job Details: 06/09/2022

Installed new handle and screws on oven door .. verified units handle was secure to units door. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Stewartstown, PA 17363

Bernard M.

Job Details: 06/09/2022

"Cx complaint unit's not making ice. Entered into service mode and ran test 56, found error code E5, thermistor fault. Replaced icemaker using pre-id parts, ran test 57 and it went into harvest, ran test 45 and it filled with water. Informed cx to allow 24hrs for icemaker to make steady amounts of ice. Unit checks good"

We serviced a

JENNAIR REFRIGERATOR

Model JF42NXFXDE02

Near Stone Ridge, VA 20105

Richard B.

Job Details: 06/09/2022

"CX complant. No lights in fridge. Prior diagnosis found leds are needed per service pointer but when ordering leds wrong leds were ordered. Reordered correct LEDS . Not in stock, Further work need Told the CX this and CX shut door in my face, RB; ordrng 10 W11484836 (led module)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Henrico, VA 23231

Chris B.

Job Details: 06/09/2022

cx complaint unit will not cool inspected unit found rc at 38 and fc at 0 when removing evap cover unit went into auto defrost inspected evap... frost patern is as desighned inspecected all wire connectors at evap unit working as desighned also unit in fc side is complettly empty and rc only has 2 gallons of water temp is set to recommended

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW2

Near Mechanicsville, MD 20659

Robert A.

Job Details: 06/09/2022

"Cx complaint that the unit is not starting cycles. I inspected the unit and confirmed the complaint. I found a f7e1 error code. I ran an auto cycle and it did not agitate at all and when it got to spin it flashed f7e1 then stopped the service cycle completely. I checked the actuator and the arm is in place and the connector is good. I ran manual spin and agitate, it just hummed. I attempted agitate again and spun the belt a little by hand then it began to agitate. I attempted drain, spin and agitate multiple times and it was intermitent a few times. The unit will need a new capacitor and control to resolve the issue. I'm ordering the part for the return visit.; ordrng 1 W11395618 (capacitor)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Stewartstown, PA 17363

Bernard M.

Job Details: 06/09/2022

We serviced a

JENNAIR REFRIGERATOR

Model JF42NXFXDE02

Near Stone Ridge, VA 20105

Richard B.

Job Details: 06/09/2022

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Henrico, VA 23231

Chris B.

Job Details: 06/09/2022

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW2

Near Mechanicsville, MD 20659

Robert A.

Job Details: 06/09/2022

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ01

Near Ruckersville, VA 22968

Eric F.

Job Details: 06/09/2022

"Confirmed cx ice maker not installed, doors not closing. Fixed ice maker and door tracks, unit does not have freezer handle. Ordering handle, will use tracks on return if necessary.; ordrng 1 W11045125 (handle)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Aldie, VA 20105

Richard B.

Job Details: 06/09/2022

"CX complant. Not cold enough , inspected unit and did not hear compressor running, Found Fresh food evap iced over along with drip tray warped and holding water . In test 5 compressor ramps up. And when turning unit on the three way valve chugs. . Ordering both evap fans , inverter box and drip tray , CX owes 150 labor on return, RB; ordrng 1 W11457241 (drip pan 72.27) and 1 W11033168 (evap fan 61.90) and 1 W11032800 (evap fan freezer 122.12)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Queen Anne, MD 21657

Alexander W.

Job Details: 06/09/2022

CX stated unit is not advancing through normal prowash or express wash all other wash cycles work. tested inspected and verified cx complaint found unit has F9E2 & F9E1 error codes tested unit drain pump and drain pump is working. found defective heater according to special project #W11540964 also found defective control gave cx qoute for control cx accepted paid in full by check. resched for 6/14/22; ordrng 1 W11410066 (CONTROL) and 1 W11537778 (heater)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHB1

Near Lexington Park, MD 20653

Robert A.

Job Details: 06/09/2022

Cx complaint that the unit is not working at all. I inspected the unit and confirmed the complaint. I found the UI display not showing anything. I checked power at the control and it was getting nothing. I checked the terminal block connectors and found the neutral wire loose. I found the wire nut for neutral was stripped not holding the wires in place. I replaced the wire nut and tested the unit for the cx. The unit is working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ01

Near Ruckersville, VA 22968

Eric F.

Job Details: 06/09/2022

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Aldie, VA 20105

Richard B.

Job Details: 06/09/2022

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Queen Anne, MD 21657

Alexander W.

Job Details: 06/09/2022

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHB1

Near Lexington Park, MD 20653

Robert A.

Job Details: 06/09/2022

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Elizabethtown, PA 17022

Justin L.

Job Details: 06/09/2022

cx complaint of unit making noise. was able to access unit and found good frost pattern. verified all fans and damper operational and quiet compressor spunds good clear condensor and no ice build up. unable to replicate the issue unit now checks good no further work needed

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Gloucester, VA 23061

Lucas R.

Job Details: 06/09/2022

"cx complaint unit not completing cycle, checked unit found f8e1 long fill, and f5e2 lid lock codes, found cold solenoid on valve not fully, opening, lid lock acting irratic, replaced valve and latch, water issue issue resolved, latch still acting irratic, replaced control and latch at same time, calibrated, tested, unit working as designed.; ordrng 1 W11307244 (latch), used 1 w11307244 (latch) from stock"

We serviced a

WHIRLPOOL OVEN

Model WFE505W0HB5

Near Berlin, MD 21811

Michael E.

Job Details: 06/09/2022

"CX complaint: oven missing knobs. Inspected and verified complaint. I documented this in pics. New construction and construction is not yet complete, house has not yet been occupied. Ordering knobs. Cannot reschedule due to no one in house during service.; ordrng 4 W11158169 (knob)s"

We serviced a

WHIRLPOOL OVEN

Model GBD307PRS01

Near Brandywine, MD 20613

Robert A.

Job Details: 06/09/2022

"Cx complaint that the unit is not showing any display on the UI console. I inspected the unit and confirmed the complaint. I found the unit is getting power, the oven lights work and the unit chimes when buttons are pressed on the UI console. The unit will need a new UI console and control to resolve the issue. I'm ordering the parts for the return visit. I called the builder's number and he paid the service call fee only by CC. He does not want to fix an oven this old for that price.; ordrng 1 WP8301848 (control board 153.35) and 1 WPW10161676 (switch membrane 213.25)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Elizabethtown, PA 17022

Justin L.

Job Details: 06/09/2022

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Gloucester, VA 23061

Lucas R.

Job Details: 06/09/2022

We serviced a

WHIRLPOOL OVEN

Model WFE505W0HB5

Near Berlin, MD 21811

Michael E.

Job Details: 06/09/2022

We serviced a

WHIRLPOOL OVEN

Model GBD307PRS01

Near Brandywine, MD 20613

Robert A.

Job Details: 06/09/2022

We serviced a

WHIRLPOOL DRYER

Model MGDB835DW4

Near Gettysburg, PA 17325

Sal R.

Job Details: 06/09/2022

CX complai ti s that the tuni is making a loud squeeling noise. I found that the the idler need to be replaced. I am ordering 1 idler pulley(W10837240). I ahve set a return date for 6/14; ordrng 1 W10837240 (idler pully 100@ tribs)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near New Bern, NC 28560

Ronnie B.

Job Details: 06/09/2022

"removed and repalced ice door and ice maker. tested, ice maker completed harvest and filled. ice door cycles and sealing properly, unit works as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS01

Near Stone Ridge, VA 20105

Daniel J.

Job Details: 06/09/2022

replaced fan scroll second time being replaced on this unit and also repaced reservoir tested dispensing water cusomter is unhapoy with the performance of this fridge

We serviced a

WHIRLPOOL WASHER

Model MVWB766FW1

Near Ellicott City, MD 21042

Robert L.

Job Details: 06/09/2022

"installed lid per previous, recalibrated, tested all ops oko"

We serviced a

WHIRLPOOL DRYER

Model MGDB835DW4

Near Gettysburg, PA 17325

Sal R.

Job Details: 06/09/2022

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near New Bern, NC 28560

Ronnie B.

Job Details: 06/09/2022

"removed and repalced ice door and ice maker. tested, ice maker completed harvest and filled. ice door cycles and sealing properly, unit works as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS01

Near Stone Ridge, VA 20105

Daniel J.

Job Details: 06/09/2022

replaced fan scroll second time being replaced on this unit and also repaced reservoir tested dispensing water cusomter is unhapoy with the performance of this fridge

We serviced a

WHIRLPOOL WASHER

Model MVWB766FW1

Near Ellicott City, MD 21042

Robert L.

Job Details: 06/09/2022

"installed lid per previous, recalibrated, tested all ops oko"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Charlottesville, VA 22911

Kyle A.

Job Details: 06/09/2022

W133vw0apl1 Cx complaint of unit not operating. Did confirm and found unit upon finishing diagnostic would power down ui and activate the motor while shifting the splutch. Control is corrupted and splutch is severly worn. Will need to return with control and splutch ; ordrng 1 W11481722 (Shifter) and 1 W11543997 (Control)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Glen Allen, VA 23059

Thomas B.

Job Details: 06/09/2022

Cx complaint unit is not working properly inspected unit found auger motor when activated hums but does not turn unit will need new auger motor qouted 299.63 for repair cx declined at this time wants time to talk to husband before continuing. Unit otherwise works properly

We serviced a

JENN-AIR REFRIGERATOR

Model JFX2897DRP02

Near Leesburg, VA 20176

Ricky E.

Job Details: 06/09/2022

"installed part and verified operation, unit cks ok.."

We serviced a

WHIRLPOOL MICROWAVE

Model KEMS307GBT0

Near Ellicott City, MD 21042

Robert L.

Job Details: 06/09/2022

"installed customer supplied bulb, tested all ops ok, collected 120 ch#5029"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Charlottesville, VA 22911

Kyle A.

Job Details: 06/09/2022

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Glen Allen, VA 23059

Thomas B.

Job Details: 06/09/2022

We serviced a

JENN-AIR REFRIGERATOR

Model JFX2897DRP02

Near Leesburg, VA 20176

Ricky E.

Job Details: 06/09/2022

"installed part and verified operation, unit cks ok.."

We serviced a

WHIRLPOOL MICROWAVE

Model KEMS307GBT0

Near Ellicott City, MD 21042

Robert L.

Job Details: 06/09/2022

"installed customer supplied bulb, tested all ops ok, collected 120 ch#5029"

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