Service History 1109 - VIA Appliance

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Spotsylvania Courthouse, Virginia 22553

Tanner B.

Job Details: 06/13/2022

"Installed new gearcase, clutch , leg ,.. recalibrated unit and ran diag. unit is now working as designed . job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Camp Hill, Pennsylvania 17011

Bernard M.

Job Details: 06/13/2022

"Replaced heater using vanstock W11537778 for service pointer #11540964, ran test cycle and the unit heated and no leaks were found. Unit checks good"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Lancaster, Pennsylvania 17601

Justin L.

Job Details: 06/13/2022

cx complaint unit not spinning was able to access unit and found that the motor had seized. was able to remove and replace with pre-id unit now checks good no further work needed

We serviced a

JENNAIR REFRIGERATOR

Model JS48PPDUDB02

Near Great Falls, Virginia 22066

Richard B.

Job Details: 06/13/2022

"CX complant. Fridge lost cooling , CX stated someone came out , stated unit was low on gas , filled unit and came back and stated same, CX called us. Inspected unit and found unit is not cooling , Fans are blowing but definet leak, as air is not cool , Will need two tech sealed system built in 48in , CX paying 120 service call and will decide what they want to do . Parts in stock, RB; ordrng 1 W11506635 (stub 20.50) and 1 WPW10143759 (dryer 19.10) and 1 W10841139 (compressor 291.88)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KFIS29PBMS00

Near Bel Air, Maryland 21015

Neil H.

Job Details: 06/13/2022

cx complaint leaking in the rc found pan warpped replaced the the cover and drip pan steammed the drain and removed ice.

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near New Market, Maryland 21774

Ricky E.

Job Details: 06/13/2022

"installed part and verified operation, unit cks ok.."

We serviced a

MAYTAG DRYER

Model MEDC215EW

Near Jarvisburg, North Carolina 27947

Branden R.

Job Details: 06/13/2022

"cx complaint water in drum , checked unit found no errors stored to unit . disassembled and found blower wheel not fully seated causing rubbing on housing causing unit to have vary poor air flow . disassembled blower wheel and properly seated inside blower housing . tested unit is now running as it should with proper heating and air flow . advised cx to get vents cleaned to help with air flow unit is running as designed cx agreed ."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Fairfax, Virginia 22031

Jason A.

Job Details: 06/13/2022

"CX complaint FRIGE not cooling. Replaced RC evap, compressor & install coupler. Checked for leaks & run vac. Filled with 4.50 OZ R134. Unit is making good pressures & good frost pattern > JJ; ordrng 1 W10735062 (tube, JJ/VS)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near York, Pennsylvania 17402

Drew B.

Job Details: 06/13/2022

cx complaiont that unit is not filling with enough water no codes for long filil etc water psi is great and cx did load towels up and was almost full and complains that the water wasnt going over them and agitating them and contuines to open and close to just keep rinsing water through...to have more i infromed the cx no part ccan be replaced to change level of water she is over loading the towels from what i seen when she started a load i told her with that many towels... i cant see any change how the unit will filil pasdt that with water shes very adament that this is wring infromed her to call wp for customer service but no parts required to change operations today

We serviced a

WHIRLPOOL STACKABLE

Model WET4024HW0

Near Deale, Maryland 20733

Shane B.

Job Details: 06/13/2022

"installed board and ran a spin cycle. unit now works. unit is making a lot of noise during spin, cx sid its been doing that for a while and asked if it was normal. its not. cx didnt tell me about this issue before getting the unit running today. unit will need gearcase. quoted cx for repair he paid in full.; ordrng 1 W10883783 (gearcase)"

We serviced a

MAYTAG DRYER

Model MED5630HW1

Near Washington, District of Columbia 20007

Roberto I.

Job Details: 06/13/2022

"Cx complaint noise during cycle. Tested unit, found vent pipe and washer drain hose rubbing againdt the back during cycle. Rerouted vent pipe and zip tied the washer drain hose with the water supply hoses. Also leveled the legs. Unit tested ok"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Edenton, North Carolina 27932

Branden R.

Job Details: 06/13/2022

came out for heating element - sp w11540964 - special project s17304 - pre-id heater bushing w11537778�- . . . disassmbled and replaced heater tested unit is running as designed with no leaks .

We serviced a

WHIRLPOOL OVEN

Model KMHC319ESS4

Near Baltimore, Maryland 21208

Keith H.

Job Details: 06/13/2022

chamber defective have to reorder; ordrng 1 WPW10571554 (chamber)

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0HS02

Near Virginia Beach, Virginia 23451

Jason T.

Job Details: 06/13/2022

"Cx complaint, lower oven door not closing properly, UI-PANEL display keeps advancing the time. Advised cx UI-PANEL is on order, dispatch will call to schedule a return visit, cx agreed.; ordrng 1 W11297709 (UI-PANEL)"

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Frederick, Maryland 21701

Ricky E.

Job Details: 06/13/2022

"ck fnd once the unit heats up, the unit will vibrate at the blower.. the unit will need the blower, motor and seal; ordrng 1 w11549461 (motor) and 1 WP697772 (blower wheel) and 1 w11596046 (spill guard seal)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Bel Air, Maryland 21015

Neil H.

Job Details: 06/13/2022

replaced the mullion and the ice door ice under the ice bin and moisture on top of left door where gasket to ice maker door unit checked good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJM0

Near Ashburn, Virginia 20147

Ezra M.

Job Details: 06/13/2022

installed upper rack adjuster kit.

We serviced a

WHIRLPOOL DRYER

Model WGD6620HC1

Near Reisterstown, Maryland 21136

Brian R.

Job Details: 06/13/2022

replaced console and tested and checked unit. unit starts and runs and heats well. job complete.

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near ,

Neil H.

Job Details: 06/13/2022

no work done they found the issue was the power to outlet no service needed; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Georgetown, Delaware 19947

Andrew W.

Job Details: 06/13/2022

"Cx stated unit is leaking and not cooling. inspected and verified complaint. upon inspection found fc and rc doors not level. linings are warped. gasket is noticably gapped off the cabinet but when trying to heat the gasket to flush against the cabinet noticed the glue holding the gasket was exposed from rubbing against the other door and pulling the gasket out. Ordering fc and rc door, and brackets for each door. cannot reschedule due to SO parts.; ordrng 1 LW10803941 (dor-fip rc) and 1 LW10803965 (dor-fipn fc) and 2 W11178521 (nameplate)s and 1 WP2183805 (bracket) and 1 W10492012 (bracket)"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Rockville, Maryland 20852

Julian H.

Job Details: 06/13/2022

CX complaint about unit just failed found a pc of the ring tub hanging out not cause by CX checked level & suspension resistance worked ok put unit on test mode no errors found is just defective materials on tub ring; ordrng 1 W10849477 (ring-tub)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Yorktown, Virginia 23693

Lucas R.

Job Details: 06/13/2022

"replaced heater, tested, unit working as designed."

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Biglerville, Pennsylvania 17307

Andrew S.

Job Details: 06/13/2022

"Per previous diag I was able to access and replace the gear case, motor, shifter and splutch. I then tested the unit and it now functions as intended without any errors or leaks. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Portsmouth, Virginia 23701

Anthony D.

Job Details: 06/13/2022

"cx complaint unit not draining checked unit found f8e1 long fill code and f9e1 long drain code, had cx assist in unstacking dryer to acess washer drain pump checked good at 20ohms water valves checked good reassembled washer restacked dryer with cx help ordering control and pressure sensor for return visit; ordrng 1 W11316246 (pressure switch) and 1 W11583890 (control)"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Gerrardstown, West Virginia 25420

Danny R.

Job Details: 06/13/2022

installed parts chewxksok

We serviced a

WHIRLPOOL OVEN

Model KFGD500ESS04

Near Gainesville, Virginia 20155

Demonte S.

Job Details: 06/13/2022

Installed the Bake Ignitor to the Lower Oven. Pre Heated the Oven. Unit is working as Designed. ( Please see Sd Pictures if any questions.)

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ07

Near Odenton, Maryland 21113

Alexander D.

Job Details: 06/13/2022

replaced control. tested unit. unit is now working properly

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW04

Near Westminster, Maryland 21157

Marc M.

Job Details: 06/13/2022

ticket is linked to a whirlpool stand up freezer howveer the cx called for service on a samsung fridge. cancel call

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Millsboro, Delaware 19966

Frederick R.

Job Details: 06/13/2022

CX rescheduled for net monday 6/20/22; schdld next appmnt for 6/20 MON !

We serviced a

WHIRLPOOL O.T.R MICROWAVE

Model WMH31017HZ7

Near Port Deposit, Maryland 21904

Alexander W.

Job Details: 06/13/2022

CX stated unit is vibrating while in use tested inspected and verified cx complant installed parts per previous diag found unit is still vibrating found turn table motor is defective causing vibrations. ordering motor cannot resched at this time due to SO part.; ordrng 1 W10642989 (turn table motor)

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near Georgetown, Delaware 19947

Frederick R.

Job Details: 06/13/2022

installed burner head restrictor kit. Issue with flame on only left front power burner persists. Need to call WPTL tomorrow. Please send shop job; saved tckt

We serviced a

WHIRLPOOL WASHER

Model NTW4631BQ0

Near Newport News, Virginia 23607

Lucas R.

Job Details: 06/13/2022

"upon arrival, cx cancelled appt. after informing of fees."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Fruitland, Maryland 21826

Michael E.

Job Details: 06/13/2022

Replaced FC door as per previous diagnosis. I checked over door and found no flaws. Previous tech may have been tricked by the plastic film on door..Tested unit and it is now working properly. Job is complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300EBS00

Near Laurel, Delaware 19956

Michael E.

Job Details: 06/13/2022

CX complaint: no ice. Tested and verified complaint. I found inlet tube frozen up. I cleared inlet tube and replaced the dual inlet valve. Tested unit and it is now working properly. Job is complete

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Bridgeville, Delaware 19933

Michael E.

Job Details: 06/13/2022

CX had restacked the unit. Rescheduling for monday 6/20 end of day so CX can unstack unit over weekend.; schdld next appmnt for 6/20 MON PM

We serviced a

WHIRLPOOL DRYER

Model MED6630HC1

Near Purcellville, Virginia 20132

Daniel J.

Job Details: 06/13/2022

noise from dryer installed new pulley replaced front two supports from van stock tested noise still present noise coming from near motor; ordrng 1 W11086656 (motor) and 1 WP3387747 (heater) and 2 WPW10314173 (support)s

We serviced a

WHIRLPOOL DRYER

Model MDE6400AYW

Near Carlisle, Pennsylvania 17015

Bernard M.

Job Details: 06/13/2022

"Cx complaint unit won't start. Unit receives proper voltage into terminal. Bothe door switch and thermal fuse ohm out. Checked voltage at the timer and getting improper readings at the timer. The timer isn't sending enough voltage to the motor for it to start. Ordering timer, once part is in contact cx to reschedule; ordrng 1 WP33002855 (timer)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Martinsburg, West Virginia 25403

Danny R.

Job Details: 06/13/2022

unti was in range for elelkemt replave under s code installed checked out no leaks checksok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Georgetown, Delaware 19947

Andrew W.

Job Details: 06/13/2022

Cx stated unit has already been repaired. verified model/serial number. no services rendered. unit is working as designed. job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDM00

Near Hanover, Pennsylvania 17331

Marc M.

Job Details: 06/13/2022

cx complaint unit still not cooling after ss repair. inspected unit and found that there is no remaininng 134a in the system at all. found compressor completely in 30 inhc vacuum and high side with zero 134a pressure driven onl yby the compressor action when running. unit will nee dful 3 count ss.; ordrng 1 W10836706 (evaporator) and 1 W10843121 (filter dryer) and 1 WPW10507886 (compressor)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near McLean, Virginia 22102

Jason A.

Job Details: 06/13/2022

CX complaint WASHER leaves black grease marks on fabrics. Damaged exterior cabinet. New cabinet also dented - see SDpics. Called office. If cabinet arrives damaged again ship to warehouse for inspection & 2nd tech will deliver. Replaced gearcase after cleaning grease. Manual agitate & spin. Test cold & hot water lines. Calibrate & ran test wash. Start NORMAL cycle & unit is advancing. NO LEAKS > JJ; ordrng 1 W10676680 (cabinet white - openb box & inspect if damage)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Hanover, Pennsylvania 17331

Bernard M.

Job Details: 06/13/2022

"Cx complaint unit makes noise. When arrived cx said it makes noise when the icemaker is on because they had it off and turned it on right before I arrived. Dispensed water and the unit sounds normal. Ran test 25 and the icemaker made buzzing sounds when filling. Ordering inlet valve, once part is in contact cx to reschedule.; ordrng 1 W11548535 (inlet valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM03

Near Ellicott City, Maryland 21042

Robert L.

Job Details: 06/13/2022

"cx complaint tapping noise when opening door, sizzling noise, burning smell....found noise from FC evap area changes when door is opened, removed all labels from harness and relocated wires, took over 30 minutes and still no full frost pattern but top rung sticky, sizzl from defrost actually working now, called tech line 7733871748.... unit operating as designed, cx to record any further noise concerns"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Fairfax, Virginia 22031

Jason A.

Job Details: 06/13/2022

CX complaint FRIGE not dispensing ice. Found ice bin full / ice door opens / auger motor runs. Ice block in chute & ice bin locked in. Used steam gun to clear ice block. Test ice cubed / crushed works > JJ

We serviced a

WHIRLPOOL DRYER

Model WED5100HC

Near Hagerstown, Maryland 21740

Danny R.

Job Details: 06/13/2022

cx not here waited 10 and left; saved tckt

We serviced a

JENN-AIR RANGE

Model JES1750FS2

Near Herndon, Virginia 20170

Richard B.

Job Details: 06/13/2022

"CX complant. After last service switches on right side were reversed. Reversed switches on right side of cooktop and tested unit. All functions line uop now, Job completed, RB"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Bristow, Virginia 20136

Demonte S.

Job Details: 06/13/2022

Inspected the unit. Found that the cx is saying that the Refrigerator Right Door Gasket is ripping. Checked the Door Gasket. Found that the lower Gasket is splitting. Unit needs Door Gasket. ; ordrng 1 W10830274 (Whirlpool Refrigerator Door Gasket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDM02

Near Richmond, Virginia 23230

Thomas B.

Job Details: 06/13/2022

Cx complaint unit is not working properly inspected unit found the heater sent is not the correct one for model took quick pics of the element and connections this element does not wrap around makes a U shape and only goes up to the connection on one side took quick pics; ordrng 1 WPW10316428 (heater)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EBS1

Near Davidsonville, Maryland 21035

Kevin P.

Job Details: 06/13/2022

"installed new sump assembly and lower spray arm, unit tests good, job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS02

Near Edgewater, Maryland 21037

Kevin P.

Job Details: 06/13/2022

"cx complaint water leaking out of ice maker persistently overfilling, ordering ice maker, fill valve, and u.i. all parts @ trbls; ordrng 1 W11579560 (ice maker) and 1 W11482383 (valve) and 1 W11405309 (u.i.)"

We serviced a

KITCHENAID COOKTOP

Model KCGS356ESS00

Near Round Hill, Virginia 20141

Daniel J.

Job Details: 06/13/2022

left front burner nit igniting when know is switched but will ignite when other knobs are moved into postion order harness repaced module same issuse; ordrng 1 W10868533 (harness)

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS0

Near Berlin, Maryland 21811

Michael E.

Job Details: 06/13/2022

Replaced heat element as per previous diagnosis.Tested unit and it is now wowrking properly. Job is complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Virginia Beach, Virginia 23455

Jason T.

Job Details: 06/13/2022

"Cx complaint, no ice production, tested all circuits, verified vac voltage, found icemaker stuck in harvest mode. Installed pre-i'd icemaker, verified fill-harvest, working as designed."

We serviced a

JENN-AIR COOKTOP

Model JGD3430GB00

Near Upper Marlboro, Maryland 20772

Mitchell H.

Job Details: 06/13/2022

cx complaint units cooktop was not reinstalled perfectly on last visit. just adjusted the mounting scress and pushed cooktop back into its place and unit is now good to go and cx is happy.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Chester, Virginia 23831

Chris B.

Job Details: 06/13/2022

replaced control applied epoxy thawed unit now working as desighned

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHB0

Near Ashton-Sandy Spring, Maryland 20861

Robert L.

Job Details: 06/13/2022

"knocked and cx answered said technican was out at 8:15 this morning from bray and scarf, she never called whirlpool but did have missed appointment from bray , seeems as if BRAY is calling whirlpool for cx and coming out to fix units ..... canceling call"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB0

Near Palmyra, Virginia 22963

Kyle A.

Job Details: 06/13/2022

Cx complaint of unit not washing. Unit reads 8.9 ohms on wash motor. Motor is only receiving 3vac. Will need to return with control and pre id pump ; ordrng 1 W11305308 (Control)

We serviced a

WHIRLPOOL OVEN

Model KSGB900ESS5

Near Silver Spring, Maryland 20904

Dustin F.

Job Details: 06/13/2022

"Cx Complaint: Preheat intermitantly takes absurd time to heat the ovenhad 215 Ohms at orange to blue and 218 ohms at orange to black at the gas valvueReplaced Main Control Board and DSI board, problem still persists. Discovered the bottom of the Bake Ingiter cover is warped, possbily putting pressure on the burner for the oven and interrupting service. Ordering new defuser flame W10323077 and Burner oven Cover W10764654. Parts Not In Stock; ordrng 1 W10323077 (Defuser Flame) and 1 W10764654 (Burner Oven)"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Columbia, Maryland 21046

Eric W.

Job Details: 06/13/2022

special project s17304 installed new element

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC400ESS00

Near Gaithersburg, Maryland 20878

Ricardo S.

Job Details: 06/13/2022

"ice mkaer not working at all, cks test#193 i/m relay .. ice modudle not receives power from main board, cks connectior j1 to j2 white wire to purple 120vac, faulty wires on the ice maker, order part CX WILL CALL THE OFFICE TO MAKE PAYMENT; ordrng 1 W10312698 (harns-wire)"

We serviced a

AMANA WASHER

Model NFW5800HW2

Near Prince Frederick, Maryland 20678

Shane B.

Job Details: 06/13/2022

"cx complaint is the unit leaving clothes soaking wet at the end of the cycle. found no saved error codes. unit completed spin cycle with no issues. powered unit on in normal operation and found some settings did not have the spin speed set to high, 1 was set to off. i advised cx to check settings frequently beause power outages can cause settings change. she said they have had some outages recently. i called techline to document. they advised not replacing any parts and informing cx to check settings each cycle in case it gets changed. 7733868652 unit is working as desiged."

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS1

Near Crofton, Maryland 21114

Alexander D.

Job Details: 06/13/2022

"cx complaint door not closing. inspected unit and verified complaint. found interlock arm stuck out and motor just clicks. ordering interlock asm, not instock. call cx to schedule return visit once we have eta on part. cx calling their contract and whirlpool to see if theyll exchange unit since theres no eta on part; ordrng 1 W11449274 (interlock asm)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Waynesboro, Pennsylvania 17268

Andrew S.

Job Details: 06/13/2022

Cx complaitn is that the unit is still leaking. Upon arrival I found that the unit falls under the SP W11540964. I was able to access and replace the heating element. I found that the water inlet nut was not secured tightly. I was able to trighten the nut and then tested the unit and found that it is functioning as intended. Job complete

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS08

Near Lochearn, Maryland 21207

Keith H.

Job Details: 06/13/2022

cx complaint is freezer was frosted up in the back wall.cx unplugged it while waiting on appt and she thinks unit is working now and it is as of now but ordering new thermistor before it happens again 2 count defrost; ordrng 1 WPW10384183 (thermistor)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Fallston, Maryland 21047

Brian R.

Job Details: 06/13/2022

melted down evap to replace part. units been worked on multiple times as there broken pieces and evap cover mounts broke and screw were drilled into other spots to home cover back. reset temps and unit and advised cx to give u it the next 12 hours for temps to get into range and might take a bit longer. job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2269VEM3

Near Cockeysville, Maryland 21030

Brian R.

Job Details: 06/13/2022

cx complaint is unit shuts down a bit he said and no ice or water out door and it beeps. unit is way O-O-W and cx knows. took temp readings of 3 in Freezer and 38 in FF. unit set to 38 and 0. able to get ice and water out door and all lights and fans check. he said the has shut down all together for a bit and nothing was on or running. advised cx we will need to repolace control as that runs everything. he said hes turned breaker off for about 5 min and nothing still would come on. cx paid in full as well as scheduled for 6/17/22; ordrng 1 WPW10310240 (Electronic Control 235.39)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHV07

Near Olney, Maryland 20832

Robert L.

Job Details: 06/13/2022

"cx complaint filter falling down, found filter inserted properly found pressure tab that holds cover broken, ordering filter cover; ordrng 1 WP67006331 (cover-filt)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Abingdon, Maryland 21009

Neil H.

Job Details: 06/13/2022

cx complaint started hearing noise from the unit and few days later the unit wasn't cooling and loss there food and water from melting new compressor needed put unit into test of compressor started and the noise was high pitch and buzzing then stops sealed system needed.; ordrng 1 W11370574 (COMPRESSOR) and 1 W11546692 ( Evaporator (also Order The Following Lokring Parts))

We serviced a

ROPER DRYER

Model RGD4640YQ0

Near Baltimore, Maryland 21207

Keith H.

Job Details: 06/13/2022

timer fixed the issue

We serviced a

WHIRLPOOL OVEN

Model WFG505M0BS3

Near Baltimore, Maryland 21216

Keith H.

Job Details: 06/13/2022

cx says she jus needed me to cut gas off to unit so i did. she says whpl is giving her a new unit. they couldve jus approved us ordering and replacing the bottom oven part becuase its stained with grease and food and thats causing the CO leak

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Olney, Maryland 20832

Robert L.

Job Details: 06/13/2022

"installed new motor and capacitor, recalibrated and ran diagnostics test, tested all ops ok... slight squeak at start of spin, if cx calls for noise pre-id belt and cam"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Manassas, Virginia 20110

Robert W.

Job Details: 06/13/2022

CX Complaint is the unit isnt dispensing water or ice. Inspected unit and found the LF door insulation is bowed in way to far a shim wont fix issue. Ordering Door and door gaskets.; ordrng 1 W11435353 (Lf RC door.) and 2 W10830274 (Door gasket)s

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Triangle, Virginia 22172

Robert W.

Job Details: 06/13/2022

CX Complaint is the unit isnt washing properly. Inspected unit and found error code F7E6 pulled console and ohm out shifter and found shifter testing a little low which is keeping unit from shifting properly to finish cycle. Ordering shifter.; ordrng 1 W10913953 (Shifter)

We serviced a

WHIRLPOOL RANGE

Model WFG975H0HZ2

Near Gaithersburg, Maryland 20878

Ricardo S.

Job Details: 06/13/2022

"the client complains about a smell when the oven is on, inspected unit, the flame in the bake burner is good, door gasket cks fine, no gas leak, the smell is normal because the unit is new .. stove works fine"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Gaithersburg, Maryland 20886

Ricardo S.

Job Details: 06/13/2022

"i ran diagnostic test mode, f7e1 error tachometer missing or wrong signal. so i ran quick wash and unit stops in middle of the cycle and lights started to blink. replaced actuator.. unit tested and working ok.."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Montclair, Virginia 22025

Demonte S.

Job Details: 06/13/2022

Installed the Left Door. Heated the Door Gasket with Heat Gun. Unit is working as Designed.

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Jessup, Maryland 20794

Eric W.

Job Details: 06/13/2022

cx complant of dent in console found dent in ss console replaced ss console

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Baltimore, Maryland 21215

Keith H.

Job Details: 06/13/2022

theres a whole in the water tube that sits behind crisper drawers in rc section can be fixed with a fitting; ordrng 1 WP2300868 (fitting)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Jessup, Maryland 20794

Eric W.

Job Details: 06/13/2022

cx complant of no water no ice found the water line in fridge was frozen thawed out line this home was the model home

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW04

Near Virginia Beach, Virginia 23454

Carl A.

Job Details: 06/13/2022

"cx complaint of frost in the freezer called techline spoke Autine. took amp draw on heater of .9 amp,ohmed out heater at 125 ohms unit being put up for review as thre is nothing left to put in unit"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Rising Sun, Maryland 21911

Alexander W.

Job Details: 06/13/2022

"CX stated unit will not run on any cycle except drain and spin and it will soak tested inspected and verified cx complaint found F8E1 error code inspected valve found valve defective. Installed new valve from VS tested unit, unit is now operating as desgined job is complete.; ordrng 1 W11210459 (valve), used 1 W11210459 (valve) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Goldsboro, Pennsylvania 17319

Bernard M.

Job Details: 06/13/2022

"Replaced sump, ran test cycle and a normal cycle, sump activates after water is added and drains. Ubnit checks good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Woodlawn, Maryland 21244

Justin S.

Job Details: 06/13/2022

"cx says the unit started cooling yesterday. the compressor is pulling .8aac. replaced the compressor and vacuummed down the system. filled and checked for leaks. the unit is now cooling good. the unit is now good; ordrng 1 w10913906 (coupler), used 1 w10913906 (coupler) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Baltimore, Maryland 21209

Keith H.

Job Details: 06/13/2022

cx complaint is unit not washing inspected unit and found the wash motor jus humming when being activated ordeirn new pump assy; ordrng 1 W11416363 (pump assy)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near Rosedale, Maryland 21237

Justin S.

Job Details: 06/13/2022

took lots of pictures of this issue. the compressor box has a bag sealing in another box. opened the bag and the inner box is covered in oil. opened the box and the discharge port of the compressor is opened to the atmosphere and is where all the oil stains are at. the process port has the rubber plug torn. called the office and this part is directly from whirlpool not the parts distributer. part is also on backorder; ordrng 1 w11092625 (compressor) and 1 w10913906 (coupler) and 1 WPW10143759 (filter)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Abingdon, Maryland 21009

Neil H.

Job Details: 06/13/2022

replaced the evap fan unit cooling and fan pushing air and the unit sounds normal the fan being weak also caused issues with running and cooling properly.and i/m

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Fallston, Maryland 21047

Neil H.

Job Details: 06/13/2022

replaced the sump motor and the heater per pointer unit tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Bel Air, Maryland 21014

Neil H.

Job Details: 06/13/2022

cx complaint white residue was coming out of dispenser it is on the plastic calcium is what it looks like i ran the dispenser into cup water clear and explained the tank isn't very large and when water traveling through the unit warms before dispensing but water is chill not sure if the installers used the new water line bought by cx because there not sure if it was use they don't have the one that was old or new

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Taneytown, Maryland 21787

Marc M.

Job Details: 06/13/2022

installed parts and tested unit. unit now checks good.

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Washington, District of Columbia 20002

Shawn D.

Job Details: 06/13/2022

unit moved to 1016. removed old buttton to find it installed in wrong postion. fixed issue now button is working fine part ordered not needed. ran quick was and unit is working good. unit is good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Brunswick, Maryland 21716

Ricky E.

Job Details: 06/13/2022

"customer stated that the unit isnt making ice.. verified issue and fnd that the units fzr door harness cracked and broken at the base of the door.. the unit would need the door assy to correct the issue.. customer to replace the unit...LW11037733 707.23, labor 120.00, shipping 75.00, tax 42.43..."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Crimora, Virginia 24431

Eric F.

Job Details: 06/13/2022

"Confirmed cx complaint unit freezing up in ice bin. Found ice maker over filling, ordering new ice maker.; ordrng 1 W11578780 (Ice Maker)"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Elkton, Maryland 21921

Alexander W.

Job Details: 06/13/2022

installed new heater from pre-id parts per special project.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Derwood, Maryland 20855

Robert L.

Job Details: 06/13/2022

"cx complaint not cooling both compartments, found RC evap frozen over, t39 found open RC evap thermistor, found T3 Fc evap fan not running, but cx mention unit tripping breaker and having to reset a few times, cx to manually defrost, ordering main control, Rc fan harness and will use Fc fan harnesss on return; ordrng 1 W11087438 (motor-evap RC) and 1 W11249952 (motor-evap FC) and 1 WPW10675033 (cntrl-elec)"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS1

Near Pikesville, Maryland 21208

Keith H.

Job Details: 06/13/2022

replaced control and sensor unti is working

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Hummelstown, Pennsylvania 17036

Justin L.

Job Details: 06/13/2022

As per Technical Service Pointer #: W11540964 found that the bushings matched those of the ones that needed changed and the serial number was within the range. Was able to access unit and replace parts. Tested unit and unit now checks good no further work needed

We serviced a

WHIRLPOOL FREEZER

Model WRT311FZDB01

Near Bowie, Maryland 20715

Alexander D.

Job Details: 06/13/2022

cx complaint sheet of ice in bottom of fz. inspected unit and verified complaint. found duckbill drain clogged. cleared ice with steamer and replaced drain tube. tested unit. unit is now working properly

We serviced a

MAYTAG DRYER

Model MEDC300BWO

Near Richmond, Virginia 23222

Thomas B.

Job Details: 06/13/2022

Cx complaint unit is not working properly inspected unit removed and replaced the thermal fuse tested for proper use unit now functions normally

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Harrisburg, Pennsylvania 17111

Fred G.

Job Details: 06/13/2022

"cx complaint unit will not spin and make a clicking noise. inspected unit and entered it into diag and found error codes f5e2, f8e1, f5e3. cleared codes and tried to run a auto test and found lid lock will not lock. unit neds lid latch and lid strike. ordering 1 (W10837741), 1 (W11307244). please call and schedule apt once its approved.; ordrng 1 W11307244 (lid latch) and 1 W10837741 (lid strike)"

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LS1

Near East York, Pennsylvania 17402

Drew B.

Job Details: 06/13/2022

cx complaint that unit is not powering on the convextion fan the gas heats up and the burners work etc just not fan operations. checked for connection secureness and no issues will need the following parts for return.; ordrng 1 W10167915 (convect fan) and 1 W11548757 (control)

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