We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Upper Marlboro, MD 20772
Shane B.
Job Details:
06/09/2022
cx compliant is the unit not powering on at all. confiremd complaint. opened door and interior light works but nothing else. can not go into diagnostics. terminal block is gettign 232vac and is properly wired. control is getting 120vac and control is sending 5vdc to UI. unit will need new user interface. marking control for use on return just in case. the tab that holds the Ui harness in place on the control was borken off when i arrived. connection seems tight but should be replaced to make sure it stays tight. ordering UI.; ordrng 1 W11419059 (user interface)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near New Bern, NC 28560
Ronnie B.
Job Details:
06/09/2022
"cx complaint of unit not heating. checked unit and found the followijng codes f4-e2. ran test and verified 120 vac out to heater. no heat. after test ohmed heater from control and is reading open. cheked high limit switch and found loose connection causing issues. properly secured connection and checked for resistance at control again and got 13.5 ohms, according to diagram is good. tested again and confirmed heater turns on and code does not return. unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Spotsylvania Courthouse, VA 22553
Tanner B.
Job Details:
06/09/2022
"UNit not cooling both sections.. compressor running, no cool. the ff evap mastic deteriating.. high side leak. needs uv drier , coupler and ff evap w/ fan.. ordering compressor for standby .. 3ct ss tech; ordrng 1 W11492867 (fc evap) and 1 wpw10143759 (uv drier) and 1 w10913906 (coupler) and 1 W10832994 (compressor) and 1 nitrogen (nitrogen)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP350PAAW3
Near Norfolk, VA 23518
Jason T.
Job Details:
06/09/2022
"Cx complaint, not draining properly, found weak drain pump, also drain hose restriction. Removed and cleared the drain hose, installed drain pump from truck stock, ran factory diagnostic test to calibrate and verify unit operation...working as designed.; ordrng 1 WPW10348269 (Drain pump), used 1 WPW10348269 (Drain pump) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near New Bern, NC 28562
Ronnie B.
Job Details:
06/09/2022
"removed and replaced drain pump and main control. unit powered up and retrieved mod ser. calibrated, tested, unit works as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS06
Near Fairfax, VA 22030
Jason A.
Job Details:
06/09/2022
CX complaint FRIDGE leaks from bottom of FC. Found sheet of ice & unit leaning forward. Cleared all ice & used steam gun to clear drain. Poured hot water & complete drain. Needs updated ptrap See TSP: W10632338E > JJ; ordrng 1 W10619951 (drain tube ptrap)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP350PAAW3
Near Norfolk, VA 23518
Jason T.
Job Details:
06/09/2022
"Cx complaint, not draining properly, found weak drain pump, also drain hose restriction. Removed and cleared the drain hose, installed drain pump from truck stock, ran factory diagnostic test to calibrate and verify unit operation...working as designed.; ordrng 1 WPW10348269 (Drain pump), used 1 WPW10348269 (Drain pump) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near New Bern, NC 28562
Ronnie B.
Job Details:
06/09/2022
"removed and replaced drain pump and main control. unit powered up and retrieved mod ser. calibrated, tested, unit works as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS06
Near Fairfax, VA 22030
Jason A.
Job Details:
06/09/2022
CX complaint FRIDGE leaks from bottom of FC. Found sheet of ice & unit leaning forward. Cleared all ice & used steam gun to clear drain. Poured hot water & complete drain. Needs updated ptrap See TSP: W10632338E > JJ; ordrng 1 W10619951 (drain tube ptrap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM05
Near Virginia Beach, VA 23462
Jason T.
Job Details:
06/09/2022
"Cx complaint, not cooling-freezing properly, found freezer evaporator leak, compressor tested ok. service call paid W131DZ1AL1. Cx declined the repair, buying a new unit.; ordrng 1 W10836706 (Evaporator) and 1 W10843121 (Filter drier) and 1 W11506635 (Coupler) and 1 WP2315539 (Evaporator fan motor)"
We serviced a
WHIRLPOOL OVEN
Model WFG515S0JS
Near New Bern, NC
Ronnie B.
Job Details:
06/09/2022
"upon arrival no answer. called office to inform, was advised to move on at 12:10. cx arrived at 11:55 advised that macer appliance came by at 9 am and diagnosed the unit and ordered control.. closing ticket."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Gaithersburg, MD 20878
Julian H.
Job Details:
06/09/2022
CX complaint about unit getting f9e1 long drain had drum full with clothes and water door lock put unit on diagnostics erased error tested no movement from pump removed top vacuum water and remove clothes checked resistnace on lid lock continuity when close not resistance from pump to control connector j10 3- j10 6 went to pump 20oh found wires pinched and broken going to pump rewired and isolated resume power started to drain right away and unlocked door did a calibration unit is fine now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM05
Near Virginia Beach, VA 23462
Jason T.
Job Details:
06/09/2022
"Cx complaint, not cooling-freezing properly, found freezer evaporator leak, compressor tested ok. service call paid W131DZ1AL1. Cx declined the repair, buying a new unit.; ordrng 1 W10836706 (Evaporator) and 1 W10843121 (Filter drier) and 1 W11506635 (Coupler) and 1 WP2315539 (Evaporator fan motor)"
We serviced a
WHIRLPOOL OVEN
Model WFG515S0JS
Near New Bern, NC
Ronnie B.
Job Details:
06/09/2022
"upon arrival no answer. called office to inform, was advised to move on at 12:10. cx arrived at 11:55 advised that macer appliance came by at 9 am and diagnosed the unit and ordered control.. closing ticket."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Gaithersburg, MD 20878
Julian H.
Job Details:
06/09/2022
CX complaint about unit getting f9e1 long drain had drum full with clothes and water door lock put unit on diagnostics erased error tested no movement from pump removed top vacuum water and remove clothes checked resistnace on lid lock continuity when close not resistance from pump to control connector j10 3- j10 6 went to pump 20oh found wires pinched and broken going to pump rewired and isolated resume power started to drain right away and unlocked door did a calibration unit is fine now
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Hanover, MD 21076
Neil H.
Job Details:
06/09/2022
cx complaint unit f8e4 found tray full dumped and explained the over fill tray but shouldn't keep happening tested unit and checked good.
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS2
Near Oakton, VA 22124
Demonte S.
Job Details:
06/09/2022
"Inspected the unit. Found that the cx is saying that the Dishwasher isn't filling with Water. Ran Service Diagnostics on the unit. F6E6 = Water Temperature is under 84 Degrees. , F6E2= Fill Valve Electrical Problem , F6E1 = Low Water Mechanical problem. I then checked the Water Valve I'm getting 233.3 Ohms - 433.2 Ohms. F10E1 = Dispenser Electrical Problem. Ran Service Diagnostics Test. Only a little bit of Water is Filling the Dishwasher. Sump Motor is really loud. Cx paid for the Service Call Only by Card. Cx is paid in full. If the cx calls back Order the Sump Motor = WPW10780877, Water Valve = WPW10327249 & Dispenser = W11032769. Don't go without parts."
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Harpers Ferry, WV 25425
Danny R.
Job Details:
06/09/2022
n o show called offcie and waited; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Hanover, MD 21076
Neil H.
Job Details:
06/09/2022
cx complaint unit f8e4 found tray full dumped and explained the over fill tray but shouldn't keep happening tested unit and checked good.
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS2
Near Oakton, VA 22124
Demonte S.
Job Details:
06/09/2022
"Inspected the unit. Found that the cx is saying that the Dishwasher isn't filling with Water. Ran Service Diagnostics on the unit. F6E6 = Water Temperature is under 84 Degrees. , F6E2= Fill Valve Electrical Problem , F6E1 = Low Water Mechanical problem. I then checked the Water Valve I'm getting 233.3 Ohms - 433.2 Ohms. F10E1 = Dispenser Electrical Problem. Ran Service Diagnostics Test. Only a little bit of Water is Filling the Dishwasher. Sump Motor is really loud. Cx paid for the Service Call Only by Card. Cx is paid in full. If the cx calls back Order the Sump Motor = WPW10780877, Water Valve = WPW10327249 & Dispenser = W11032769. Don't go without parts."
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Harpers Ferry, WV 25425
Danny R.
Job Details:
06/09/2022
n o show called offcie and waited; saved tckt
We serviced a
WHIRLPOOL DRYER
Model WED8600YW1
Near Clinton, MD 20735
Shane B.
Job Details:
06/09/2022
installed both parts and then noticed the left corner of the housing it chipped. a large chunk of plastic is missing. plastic piece is in the bag part came in. it must have been delivered damaged and i didnt see it until it was installed. left new part installed so unit would be funtional until we return with another housing.; ordrng 1 W11117302 (grill-out)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Monrovia, MD 21770
Ricardo S.
Job Details:
06/09/2022
"the client complains about an error code f8e4 leak, inspected the unit and tray is full of water, so i drain it by hand, resume power, i ran normal cycle, tub seal and sump check ok, but when i open the door found too much suds, the client need to ran a clean cycle to remove the suds, dw tested and working ok, no leaks"
We serviced a
JENNAIR COOKTOP
Model JGD3536WS01
Near Herndon, VA 20171
Richard B.
Job Details:
06/09/2022
"CX complant, One gas valve not working. Inspecteed unit and found one valve not functioning , Quoted CX price to replace manifold as well as two front orriface holders . Back three come apart and screws are not siezed . Further work needed. CX will decide once he asks wife. RB; ordrng 1 WP7527P03160 (LF orriface holder 62.24) and 1 74009553 (CF orriface holder 41.72) and 1 W10467732 (manifold 170.07) and 4 WP3368921 (screw 2.08)s"
We serviced a
WHIRLPOOL DRYER
Model WED8600YW1
Near Clinton, MD 20735
Shane B.
Job Details:
06/09/2022
installed both parts and then noticed the left corner of the housing it chipped. a large chunk of plastic is missing. plastic piece is in the bag part came in. it must have been delivered damaged and i didnt see it until it was installed. left new part installed so unit would be funtional until we return with another housing.; ordrng 1 W11117302 (grill-out)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Monrovia, MD 21770
Ricardo S.
Job Details:
06/09/2022
"the client complains about an error code f8e4 leak, inspected the unit and tray is full of water, so i drain it by hand, resume power, i ran normal cycle, tub seal and sump check ok, but when i open the door found too much suds, the client need to ran a clean cycle to remove the suds, dw tested and working ok, no leaks"
We serviced a
JENNAIR COOKTOP
Model JGD3536WS01
Near Herndon, VA 20171
Richard B.
Job Details:
06/09/2022
"CX complant, One gas valve not working. Inspecteed unit and found one valve not functioning , Quoted CX price to replace manifold as well as two front orriface holders . Back three come apart and screws are not siezed . Further work needed. CX will decide once he asks wife. RB; ordrng 1 WP7527P03160 (LF orriface holder 62.24) and 1 74009553 (CF orriface holder 41.72) and 1 W10467732 (manifold 170.07) and 4 WP3368921 (screw 2.08)s"
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HS08
Near Williamsburg, VA 23185
Gill G.
Job Details:
06/09/2022
apartment manager believed unit was under warranty. apartment manager is going to reschedule and have service call covered under warranty. service manager did not want to pay for service. no servie provided.
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Sterling, VA 20166
Richard B.
Job Details:
06/09/2022
"Cx complant. Washer not washing , Prior diagnosis found unit needs lid lock , and control. Installed lid lock and control and calibrated unit. Working as designed. After running a regular cycle. . Job completed, RB"
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Chesterfield, VA 23838
Chris B.
Job Details:
06/09/2022
replaced mag tested unit now working as desighned
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HS08
Near Williamsburg, VA 23185
Gill G.
Job Details:
06/09/2022
apartment manager believed unit was under warranty. apartment manager is going to reschedule and have service call covered under warranty. service manager did not want to pay for service. no servie provided.
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Sterling, VA 20166
Richard B.
Job Details:
06/09/2022
"Cx complant. Washer not washing , Prior diagnosis found unit needs lid lock , and control. Installed lid lock and control and calibrated unit. Working as designed. After running a regular cycle. . Job completed, RB"
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Chesterfield, VA 23838
Chris B.
Job Details:
06/09/2022
replaced mag tested unit now working as desighned
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Fort Washington, MD 20744
Shane B.
Job Details:
06/09/2022
"cx complaint is the unit not completing cycles. when i arrived rinse light was flashing, unit was empty. checked for codes and found F2E1 stuck key, F7E1 basket speed fault. looked under unit and found shield is damaged from hitting the pulley. pulley is tight and belt does not look damaged. feet are very low. ran service cycle. basket did not spin, agitator did not agitate. i could hear a humming noise. basket spins freely by hand. i found capacitor is OL in both directions. ordering cap.; ordrng 1 W11428524 (capacitor)"
We serviced a
FORD OIL CHANGE
Model n/a
Near Chesapeake, VA 23323
Zachery R.
Job Details:
06/09/2022
"had oil change at Jiffy Lube 4030 Victory Blvd Portsmouth, VA. snapped pic of before mileage, sticker after oil change, and receipt, receipt in bin. van is clean with fresh oil. emailed lance about new filters. lance stated hes sending them down."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Taneytown, MD 21787
Brian R.
Job Details:
06/09/2022
replaced heater and tested and checked unit. unit checks. job complete.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Fort Washington, MD 20744
Shane B.
Job Details:
06/09/2022
"cx complaint is the unit not completing cycles. when i arrived rinse light was flashing, unit was empty. checked for codes and found F2E1 stuck key, F7E1 basket speed fault. looked under unit and found shield is damaged from hitting the pulley. pulley is tight and belt does not look damaged. feet are very low. ran service cycle. basket did not spin, agitator did not agitate. i could hear a humming noise. basket spins freely by hand. i found capacitor is OL in both directions. ordering cap.; ordrng 1 W11428524 (capacitor)"
We serviced a
FORD OIL CHANGE
Model n/a
Near Chesapeake, VA 23323
Zachery R.
Job Details:
06/09/2022
"had oil change at Jiffy Lube 4030 Victory Blvd Portsmouth, VA. snapped pic of before mileage, sticker after oil change, and receipt, receipt in bin. van is clean with fresh oil. emailed lance about new filters. lance stated hes sending them down."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Taneytown, MD 21787
Brian R.
Job Details:
06/09/2022
replaced heater and tested and checked unit. unit checks. job complete.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Clinton, MD 20735
Shane B.
Job Details:
06/09/2022
"complaint is unit making a grinding noise during cycle. cx was still able to finish cycle. started another cycle and unit made grinding noise, shut off and water leaked into the dain pan under unit. unit now trips the breaker when she tries using it. when i arrived unit was plugged in and pan was full of water. i unplugged unit, removed water from pan. shield is hitting the drian pan, belt is hitting the sheild. water is leaking through gearcase. no damage to tub that i can see from top or bottom of unit. removed tub ring to inspected down sides of tub, its dirty but cant see any damage. drain pump is 19.9ohms, in spec. suspension does not feel worn, unit is sitting level. unit will need gearcase, drive pulley, belt, shield and drive motor for return visit. gave cx quote. she paid service; ordrng 1 W11449840 (gearcase) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W11283592 (motor-drve) and 1 W11409708 (shield)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Suffolk, VA 23434
Zachery R.
Job Details:
06/09/2022
"replaced all controls, tested, unit working as designed. advised cx to keep eye on unit. secured controls in bin."
We serviced a
JENN-AIR COOKTOP
Model JGD3430GB00
Near Manassas, VA 20112
Demonte S.
Job Details:
06/09/2022
Installed the Spark Module & Switch Harness. Tested the unit. Unit is working as Designed.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Clinton, MD 20735
Shane B.
Job Details:
06/09/2022
"complaint is unit making a grinding noise during cycle. cx was still able to finish cycle. started another cycle and unit made grinding noise, shut off and water leaked into the dain pan under unit. unit now trips the breaker when she tries using it. when i arrived unit was plugged in and pan was full of water. i unplugged unit, removed water from pan. shield is hitting the drian pan, belt is hitting the sheild. water is leaking through gearcase. no damage to tub that i can see from top or bottom of unit. removed tub ring to inspected down sides of tub, its dirty but cant see any damage. drain pump is 19.9ohms, in spec. suspension does not feel worn, unit is sitting level. unit will need gearcase, drive pulley, belt, shield and drive motor for return visit. gave cx quote. she paid service; ordrng 1 W11449840 (gearcase) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W11283592 (motor-drve) and 1 W11409708 (shield)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Suffolk, VA 23434
Zachery R.
Job Details:
06/09/2022
"replaced all controls, tested, unit working as designed. advised cx to keep eye on unit. secured controls in bin."
We serviced a
JENN-AIR COOKTOP
Model JGD3430GB00
Near Manassas, VA 20112
Demonte S.
Job Details:
06/09/2022
Installed the Spark Module & Switch Harness. Tested the unit. Unit is working as Designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Jessup, MD 20794
Neil H.
Job Details:
06/09/2022
cx complaint unit on but not cooling i found the start relay keeps clicking and in dia compressor not running but all fans are new relay needed.; ordrng 1 W11547180 (STARTDEV) and 1 WPW10662129 (capacitor)
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW1
Near Chantilly, VA 20151
Demonte S.
Job Details:
06/09/2022
Cx decline service since we will not bill them for the Service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near ,
Gill G.
Job Details:
06/09/2022
replaced freezer door. tested. unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Jessup, MD 20794
Neil H.
Job Details:
06/09/2022
cx complaint unit on but not cooling i found the start relay keeps clicking and in dia compressor not running but all fans are new relay needed.; ordrng 1 W11547180 (STARTDEV) and 1 WPW10662129 (capacitor)
We serviced a
WHIRLPOOL WASHER
Model WETLV27HW1
Near Chantilly, VA 20151
Demonte S.
Job Details:
06/09/2022
Cx decline service since we will not bill them for the Service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near ,
Gill G.
Job Details:
06/09/2022
replaced freezer door. tested. unit is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW7040DW0
Near Towson, MD 21286
Drew B.
Job Details:
06/09/2022
when arrived to repair gearcase found the washplate is seized on the gearcase shaft. will need a rebuild now of the tub job not being able to remove spin basket and will require a 2 tech and 2 count tub job and 2 tech to successfully carefully remove old basket without damagain surrounding area. cx would rather not have ship to house to do being having to move to basement; ordrng 1 2tech (2 tech) and 1 2count (2 count) and 1 W10775188 (washplate) and 1 W10811957 (basket) and 1 W11219115 (outter tub) and 1 W10754161 (rotor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW02
Near Waldorf, MD 20602
Robert A.
Job Details:
06/09/2022
"Cx complaint that the unit is not cooling at all. I inspected the unit and confirmed the complaint. I found the compressor, evap fan and condensor fan are running fine. Both areas are at room temp. I checked the evap and it is building ice where the cap tube enters the evap. The unit's SS is either leaking or clogged. The unit will need a new evap to attempt to repair the unit. I'm ordering the parts for the unit.; ordrng 1 W10836706 (evap) and 1 W11092625 (compressor)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Winchester, VA 22602
Ezra M.
Job Details:
06/09/2022
"not starting cycle, showing close lid message. no errors stored. verified 120vac to latch. replaced latch, tested with manual activation, lid locking. ran full diag cycle"
We serviced a
WHIRLPOOL WASHER
Model WTW7040DW0
Near Towson, MD 21286
Drew B.
Job Details:
06/09/2022
when arrived to repair gearcase found the washplate is seized on the gearcase shaft. will need a rebuild now of the tub job not being able to remove spin basket and will require a 2 tech and 2 count tub job and 2 tech to successfully carefully remove old basket without damagain surrounding area. cx would rather not have ship to house to do being having to move to basement; ordrng 1 2tech (2 tech) and 1 2count (2 count) and 1 W10775188 (washplate) and 1 W10811957 (basket) and 1 W11219115 (outter tub) and 1 W10754161 (rotor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW02
Near Waldorf, MD 20602
Robert A.
Job Details:
06/09/2022
"Cx complaint that the unit is not cooling at all. I inspected the unit and confirmed the complaint. I found the compressor, evap fan and condensor fan are running fine. Both areas are at room temp. I checked the evap and it is building ice where the cap tube enters the evap. The unit's SS is either leaking or clogged. The unit will need a new evap to attempt to repair the unit. I'm ordering the parts for the unit.; ordrng 1 W10836706 (evap) and 1 W11092625 (compressor)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Winchester, VA 22602
Ezra M.
Job Details:
06/09/2022
"not starting cycle, showing close lid message. no errors stored. verified 120vac to latch. replaced latch, tested with manual activation, lid locking. ran full diag cycle"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near York, PA 17403
Fred G.
Job Details:
06/09/2022
"cx complaint at the end of cycle the clothes are still wet. inspected unit and entered it into diag and found error code f0e5. cleared error code and ran a auto test. unit finished test but while in a spin cycle the unit wobbled all over. ran unit through a calibration cycle. i did find the unit was very off level, was able to level unit. unit checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Franklin, VA 23851
Zachery R.
Job Details:
06/09/2022
"cx complaint unit not cooling. checked unit, compressor reading 1 amp, come to find evap fan not seated, reseated evap fan, tested, unit workng as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Berwyn Heights, MD 20740
Israel R.
Job Details:
06/09/2022
Installed new harness. Unit is back to normal operations.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near York, PA 17403
Fred G.
Job Details:
06/09/2022
"cx complaint at the end of cycle the clothes are still wet. inspected unit and entered it into diag and found error code f0e5. cleared error code and ran a auto test. unit finished test but while in a spin cycle the unit wobbled all over. ran unit through a calibration cycle. i did find the unit was very off level, was able to level unit. unit checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Franklin, VA 23851
Zachery R.
Job Details:
06/09/2022
"cx complaint unit not cooling. checked unit, compressor reading 1 amp, come to find evap fan not seated, reseated evap fan, tested, unit workng as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Berwyn Heights, MD 20740
Israel R.
Job Details:
06/09/2022
Installed new harness. Unit is back to normal operations.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Laurel, MD 20723
Neil H.
Job Details:
06/09/2022
cx complaint unit not drying efficently found the ven to out side has no air flow and wet lint inside vent needs to be cleaned.
We serviced a
WHIRLPOOL REFRIGERATOR
Model PBF1951KEW
Near Waldorf, MD 20601
Robert A.
Job Details:
06/09/2022
"Cx complaint that the unit is not cooling at all. I inspected the unit and confirmed the complaint. I found the compressor, evap fan and condensor fan are running fine. The overall temps are at room temp, no cold air is being produced. Cx said the cooling issue happened gradually, there probably a slow leak somewhere in the SS. The unit will need a new evap and compressor to attempt to resolve the issue. I'm ordering the part for the return visit. I collected the service call fee and quoted the cx for the repair.; ordrng 1 12002051 (evap 218.88) and 1 W10160407 (compressor 363.72)"
We serviced a
WHIRLPOOL WASHER
Model MVWB765FC3
Near Purcellville, VA 20132
Ricky E.
Job Details:
06/09/2022
"customer stated that the lid is broken.. verified issue and fnd the unit will need the hinges and the lid.. need parts...; ordrng 1 W11256781 (lid) and 1 w11401116 (hinge, left) and 1 w11399226 (hinge, right)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Laurel, MD 20723
Neil H.
Job Details:
06/09/2022
cx complaint unit not drying efficently found the ven to out side has no air flow and wet lint inside vent needs to be cleaned.
We serviced a
WHIRLPOOL REFRIGERATOR
Model PBF1951KEW
Near Waldorf, MD 20601
Robert A.
Job Details:
06/09/2022
"Cx complaint that the unit is not cooling at all. I inspected the unit and confirmed the complaint. I found the compressor, evap fan and condensor fan are running fine. The overall temps are at room temp, no cold air is being produced. Cx said the cooling issue happened gradually, there probably a slow leak somewhere in the SS. The unit will need a new evap and compressor to attempt to resolve the issue. I'm ordering the part for the return visit. I collected the service call fee and quoted the cx for the repair.; ordrng 1 12002051 (evap 218.88) and 1 W10160407 (compressor 363.72)"
We serviced a
WHIRLPOOL WASHER
Model MVWB765FC3
Near Purcellville, VA 20132
Ricky E.
Job Details:
06/09/2022
"customer stated that the lid is broken.. verified issue and fnd the unit will need the hinges and the lid.. need parts...; ordrng 1 W11256781 (lid) and 1 w11401116 (hinge, left) and 1 w11399226 (hinge, right)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Frederick, MD 21702
Brian R.
Job Details:
06/09/2022
came out to replace heater and had to wait for cx to remove floor as new floor was to hight and unit wont come out. replaced heater and tested unit. unit checks. job complete.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Chesapeake, VA 23322
Carl A.
Job Details:
06/09/2022
"cx complaint of unit not turning on checked unit to find that power coming to ui but not reciveing both board will be needed as one possible took oput the other break down as follows 1/W11556725,1/W11481116service call break down as follows service call 120.00parts 196.08shipping 15.00labor 110.00sub total 441.08tax 11.76grand total 452.84deposit 452.84; ordrng 1 W11556725 ( Control Unit Assembly, Machine And Motor) and 1 W11481116 ( Encoder Assembly)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Selbyville, DE 19975
Michael E.
Job Details:
06/09/2022
"CX complaint: strange scratching sound. Tested unit but was unsuccessful. Unit passed all tests, no error codes. I recalibrated unit, tested and unit is now working properly. Job is complete"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Frederick, MD 21702
Brian R.
Job Details:
06/09/2022
came out to replace heater and had to wait for cx to remove floor as new floor was to hight and unit wont come out. replaced heater and tested unit. unit checks. job complete.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Chesapeake, VA 23322
Carl A.
Job Details:
06/09/2022
"cx complaint of unit not turning on checked unit to find that power coming to ui but not reciveing both board will be needed as one possible took oput the other break down as follows 1/W11556725,1/W11481116service call break down as follows service call 120.00parts 196.08shipping 15.00labor 110.00sub total 441.08tax 11.76grand total 452.84deposit 452.84; ordrng 1 W11556725 ( Control Unit Assembly, Machine And Motor) and 1 W11481116 ( Encoder Assembly)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Selbyville, DE 19975
Michael E.
Job Details:
06/09/2022
"CX complaint: strange scratching sound. Tested unit but was unsuccessful. Unit passed all tests, no error codes. I recalibrated unit, tested and unit is now working properly. Job is complete"
We serviced a
WHIRLPOOL RANGE
Model WRF555SDFZ07
Near Frederick, MD 21702
Brian R.
Job Details:
06/09/2022
cx complaint is unit not making ice anymore. tested and checked unit. ice maker would not take jump as well as found fill tube froze as well is ice maker fill bowl. removed and cleared all ice and replaced ice maker. advised cx to give un it the next few hours to go through motions and he should start to see ice and if not just call back and we will look more into unit. temps in range at time of service. job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Chesapeake, VA 23320
Carl A.
Job Details:
06/09/2022
replaced parts to find water pesurrure to high behind unit ordering parts needed for repairt spoke with Andy at techline 773320878; ordrng 1 W10786952 (valve) and 1 w11312191 (valve)
We serviced a
AMANA FREEZER
Model AZC5216LW0
Near Hartly, DE 19953
Taylor F.
Job Details:
06/09/2022
Cx complaint is door not sealing properly. Found the shipping spacers were never removed so the lid seal was not making contact with the body of the unit. Removed shipping spacers and unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL RANGE
Model WRF555SDFZ07
Near Frederick, MD 21702
Brian R.
Job Details:
06/09/2022
cx complaint is unit not making ice anymore. tested and checked unit. ice maker would not take jump as well as found fill tube froze as well is ice maker fill bowl. removed and cleared all ice and replaced ice maker. advised cx to give un it the next few hours to go through motions and he should start to see ice and if not just call back and we will look more into unit. temps in range at time of service. job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Chesapeake, VA 23320
Carl A.
Job Details:
06/09/2022
replaced parts to find water pesurrure to high behind unit ordering parts needed for repairt spoke with Andy at techline 773320878; ordrng 1 W10786952 (valve) and 1 w11312191 (valve)
We serviced a
AMANA FREEZER
Model AZC5216LW0
Near Hartly, DE 19953
Taylor F.
Job Details:
06/09/2022
Cx complaint is door not sealing properly. Found the shipping spacers were never removed so the lid seal was not making contact with the body of the unit. Removed shipping spacers and unit is now working as designed. Job is complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Crofton, MD 21114
Kevin P.
Job Details:
06/09/2022
"cx complaint unit not cooling properly, installed new freezer evap harness and control and checked amp draw on compressor .91 amps. advised cx to continue use and call if issues persist"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Monrovia, MD 21770
Ricardo S.
Job Details:
06/09/2022
"Cx complains about a water leak, inspected unti and found a bad door seal.. tub seal and sump cks ok., order bottom seal and heater; ordrng 1 w11606677 (bottom seal)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Frederick, MD 21704
Ricardo S.
Job Details:
06/09/2022
"Special Project, replaced heater, unit tested ok.. no leaks"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Crofton, MD 21114
Kevin P.
Job Details:
06/09/2022
"cx complaint unit not cooling properly, installed new freezer evap harness and control and checked amp draw on compressor .91 amps. advised cx to continue use and call if issues persist"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Monrovia, MD 21770
Ricardo S.
Job Details:
06/09/2022
"Cx complains about a water leak, inspected unti and found a bad door seal.. tub seal and sump cks ok., order bottom seal and heater; ordrng 1 w11606677 (bottom seal)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Frederick, MD 21704
Ricardo S.
Job Details:
06/09/2022
"Special Project, replaced heater, unit tested ok.. no leaks"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near ,
Danny R.
Job Details:
06/09/2022
found cold harness not seated and not filling with water adjusted harness now cold water fills unit checxksok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Baltimore, MD 21218
Shane M.
Job Details:
06/09/2022
installed parts. unit working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Virginia Beach, VA 23454
Carl A.
Job Details:
06/09/2022
replaced door tested unit works as designed
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near ,
Danny R.
Job Details:
06/09/2022
found cold harness not seated and not filling with water adjusted harness now cold water fills unit checxksok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Baltimore, MD 21218
Shane M.
Job Details:
06/09/2022
installed parts. unit working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Virginia Beach, VA 23454
Carl A.
Job Details:
06/09/2022
replaced door tested unit works as designed
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW1
Near Felton, PA 17322
Bernard M.
Job Details:
06/09/2022
"Cx complaint unit would agitate. Entered into diag and found error codes F7E1 basket speed fault and F7E7 motor unable to reach RPM. Inspected underneath unit and found the actuator had been disconnected. Reconnected actuator,recalibrated and ran test cycle. Unit completed test without issues. Unit checks good. Cx paid 165 for service and labor."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Baltimore, MD 21212
Shane M.
Job Details:
06/09/2022
installed new element unit working properly.
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Purcellville, VA 20132
Ricky E.
Job Details:
06/09/2022
"customer stated that the units timer isnt advancing.. verified the issue and fnd that the units timer isnt advancing on all cycles except time dry. customer said that the steam wasnt functioning either. the unit will need a timer, but will also have the valve just in case...; ordrng 1 W10846428 (timer) and 1 W11267102 (valve)"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW1
Near Felton, PA 17322
Bernard M.
Job Details:
06/09/2022
"Cx complaint unit would agitate. Entered into diag and found error codes F7E1 basket speed fault and F7E7 motor unable to reach RPM. Inspected underneath unit and found the actuator had been disconnected. Reconnected actuator,recalibrated and ran test cycle. Unit completed test without issues. Unit checks good. Cx paid 165 for service and labor."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Baltimore, MD 21212
Shane M.
Job Details:
06/09/2022
installed new element unit working properly.
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Purcellville, VA 20132
Ricky E.
Job Details:
06/09/2022
"customer stated that the units timer isnt advancing.. verified the issue and fnd that the units timer isnt advancing on all cycles except time dry. customer said that the steam wasnt functioning either. the unit will need a timer, but will also have the valve just in case...; ordrng 1 W10846428 (timer) and 1 W11267102 (valve)"
We serviced a
WHIRLPOOL FREEZER
Model WRS315SDHZ08
Near Lancaster, PA 17602
Justin L.
Job Details:
06/09/2022
cx complaint unit not cooling properly. was able to access unit and found defrost issue. found that the wires in the harness were broken causing unit to not defrost. ordering the necessary parts for repair and setting return for tue 6/21/22; ordrng 1 W11546681 (harness) and 1 WPW10384183 (thermistor)