"belt broken unit heating drum not moving; ordrng 1 279827 (motor!dryer) and 1 341241 (belt,drive) and 1 WP691366 (Whirlpool Dryer Idler Pulley)"

"Replaced control and Ui, tested unit. Unit is now working properly."

CX complaint frosting in the freezer section - refrigerator - inside bins/drawers. Upon arrival noticed the top left corner of freezer conparment door seal was not sealing against cabinet. Used a heat gun to soften and expand gasket. Use a light on inside of cabinet and none was showing threw. Outside air and humitity is noe sealed off from inside of unit

"cx complaint the unit isnt turning on & just keeps draining. could confirmed. found 120v to board. found voltage to console. unplugged console. console powered on, made a bunch noises then turned off, activated the drain pump as well. called safety. auth for parts. cx paid labor by card $120.00. auth; ordrng 1 W11162441 (console) and 1 W11401710 (control)"

cx says the unit is still frosting and the freezer light no longer works. found the freezer drawer is not closing on the left side. replaced both slides and retested. the unit is now good