"cx complaint is the unit shaking during spin and leaving clothes wet at end of cycle. i tried to move the basket to see if it was loose and found it wont move at all. shipping botls are still installed in the rear of the unit. cx said they just got the unit last month. i removed the shipping bolts. found F8E1 saved. cleared code ran service cycle. unit completed cycle with no issues. spun smoothly and good flow from both valves. ran high speed spin, nice and smooth. unit is working as designed."

cx complaint is the unit not making ice. when i arrived unit was set to recomended temps and IM was on. FC temp was 0 degrees. i tried cycling IM but it didnt respond. IM is getting 125vac. replaced IM with preIDed part. tested IM and it worked properly and filled. unit is working as designed.

CX complaint unit would not run. After previous text visit he had found the door switch was defective and no longer registering when the doors closed. Arrived today and verified complaint. Disconnected power and removed lid. Replaced door switch reinstalled all parts and tested unit unit now operates correctly and the text from the door is open and closed. Unit is now working as designed job complete.

cx complaint is the unit not running. confirmed complaint. outlet is properly wired and supplying 240vac. i found door siwtch is broken. plastic tab is snapped off. when pushed back with my finger and start is pressed unit will run. ordering door switch. scheduled return for 5/31 with office.; ordrng 1 WPW10237959 (switch-dor)

I installed the ordered parts and tested the unit for the cx. The unit is working as designed.