Appliance Repair Potomac Maryland
VIA INC Rated 4.8 out of 5 stars based on 23 customer reviews
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC42QTS03
Near Potomac, MD 20854
Roberto I.
Job Details:
12/04/2023
"CX complaint beeping sound from the top.Confirmed control board beeping and evap fan constatly stopping and restarting.Replaced control board and evap fan motor using pre id parts. Resumed power, compressor and fans started and worked properly. Collected $862.40"
We serviced a
JENN-AIR DBL WALL OVEN
Model JJW2830DP01
Near Potomac, MD 20854
Julian H.
Job Details:
12/01/2023
CX complaint about jack not reading proper temp & giving an f2e1 stuck key confirmed both errors on test F3e3 probe jack issue & console erased errors confirmed 239vac to control reset power both errors coming back again need parts; ordrng 1 W11236888 (console) and 1 W11220388 (jack-probe)
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Potomac, MD 20854
Julian H.
Job Details:
12/01/2023
5 YR WARRANTY CX complaint about unit randomly not responding to commands changing timing on cycles put unit on test mode I was able to confirmed error F2E1 stuck key on diagnostics remove console & found 5vdc from control need console asm also when I was testing unit on auto test found that gearcase is doing a really loud grinding noise from bearing & leaking a little oil from the bottom agitator is not coming out screw locked in need to be cut MUST BE SET AS 2 COUNTS GEARCASE REPLACEMENT; ordrng 1 W11550891 (agitator) and 1 W11393685 (gearcase) and 1 W11130359 (suspension) and 1 W10752187 (screw)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Potomac, MD 20854
Roberto I.
Job Details:
12/01/2023
"Replaced part, cleared errors and ran a test cycle. The unit worked as designed. No leaks"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Potomac, MD 20854
Roberto I.
Job Details:
12/01/2023
"Cx complaint no ice. Found just few ice cubes in the bin. Test 56 noerrors, test 57 harvesting completed. Temp in the Fc 1F. Evap fan working ok, icebox fan running. Test 58 showed temp warmer that harvest temp. Water fill ok. Ordering icemaker W11658802 an icebox fan W10846539; ordrng 1 W10846539 (icebox fan) and 1 W11658802 (icemaker)"
Linda m
Potomac, Maryland
08/22/2023
Roberto was professional, caring and did a great job of accessing our problem which was completely finished 2 days later with an assistant and the needed parts. We would be very pleased to have him again. The tracking system was also great informing us when he was on his way to our home.
Overall Experience
Potomac, Maryland
07/24/2023
Overall Experience
Larry G
Potomac, Maryland
07/24/2023
Timely and professional.
Overall Experience
Tom
Potomac, Maryland
06/28/2023
Roberto was very professional and courteous.
Overall Experience
Potomac, Maryland
06/28/2023
Technicians are very nice and qualified. However, your back office support (located in China ?) do not understand and are clueless.
Overall Experience