Appliance Repair Portsmouth Virginia

VIA INC Rated 3.7 out of 5 stars based on 3 customer reviews

We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Portsmouth, VA 23703
Zachery R.
Job Details: 10/21/2022
"cx complaint unit is not washing. checked unit, no faults present, come to find wires not seated to inlet valve, reseated wires to valve, tested, unit working as designed. cx within 8 week grace period."
We serviced a
WHIRLPOOL RANGE
Model WFE535S0JZ0
Near Portsmouth, VA 23703
Anthony D.
Job Details: 10/20/2022
replaced harness and latch tested unit is working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5KVEXVB00
Near Portsmouth, VA 23703
Anthony D.
Job Details: 10/20/2022
cx complaint door gasket not sealing properly checked unit found gasket to be torn in top right corner replaced gasked and fluffed with steamer placed worklight in rc verified seal unit is working as designed
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Portsmouth, VA 23701
Zachery R.
Job Details: 10/18/2022
"replaced acu, drain pump, and shifter, calibrated and tested, house drain is backing up, advised cx auto test cycle uses minimal amount of water and if drain is backing up then its very likely that water will end up on the floor during normal or bulky cycles considering those cycles use more water."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Portsmouth, VA 23701
Zachery R.
Job Details: 10/18/2022
"replaced acu, drain pump, and shifter, calibrated and tested, house drain is backing up, advised cx auto test cycle uses minimal amount of water and if drain is backing up then its very likely that water will end up on the floor during normal or bulky cycles considering those cycles use more water."
Portsmouth, Virginia
10/24/2022
Zackery was outstanding. He took the time to explain what was wrong and did excellent on solving the problem, He is a very polite, knowledgeable, friendly and caring person. If I need service again, (which I pray I won't) I would request Zack.
Overall Experience
Dean Harvey
Portsmouth, Virginia
08/02/2022
Very good
Overall Experience
Cassie M
Portsmouth, Virginia
07/27/2022
I was very displeased with the service call made to our home on 7/13/2022. When the technician arrived, he asked me what was wrong and we told him. He looked inside the dishwasher and immediately said that because we didn’t replace a hose that the previous tech recommended that we had voided our warranty. Because we didn’t replace the hose, that the pump needed to be replaced and that it would cost us for the service call and repair. We told him know and said that he could leave. He promptly left and when he got outside he flipped my husband the middle finger. I called a local appliance repair company that we had used before. The technician came out and looked at the hoses and made 1 adjustment, ran diagnostics on the dishwasher and cleared the error codes. The dishwasher is working fine and they charged me $89.50 for the service call.
Overall Experience