Appliance Repair Pawleys Island South Carolina

VIA INC Rated 3.3 out of 5 stars based on 3 customer reviews

We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Pawleys Island, SC 29585
Paul F.
Job Details: 08/31/2023
Customers complaint is when the back right burner is used. Found harness seems to be actuating properly. NTO parts; ordrng 1 spark module and 1 harness and 1 ignitor
We serviced a
WHIRLPOOL UNKNOWN
Model KGRS303BSS1
Near Pawleys Island, SC 29585
Paul F.
Job Details: 08/31/2023
Installed new fan all check ok .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Pawleys Island, SC 29585
Jason T.
Job Details: 08/30/2023
"Cx complaint, ice freezes together in the ice bucket, noises from the fridge during cooling-freezing. Found ice door not closing properly, causing the warm air to migrate and freeze the ice cubes, also the air damper is chattering during operation. Advised cx parts will direct ship to the house, contact VIA dispatch to schedule a return visit once received, cx agreed. Parts-labor.; ordrng 1 W11098702 (door-ice) and 1 W11236851 (diffuser)"
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ04
Near Pawleys Island, SC 29585
Jason T.
Job Details: 08/30/2023
"Cx complaint, freezer door not closing properly, found right side rail slide not allowing the left side to catch the spring to allow the door to close properly. Adjusted the bracket ot allow the door to close, ordering left-right side bracket to complete the repair, advised cx parts will direct ship to the house, contact VIA dispatch to schedule a return visit once both parts are received, cx agreed.; ordrng 1 W10625067 (bracket) and 1 W11668671 (bracket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS04
Near Pawleys Island, SC 29585
Jason T.
Job Details: 08/30/2023
"Arrived on-site, found new freezer door dented at the top, pics on SD. Called Whirlpool and spoke with Savita to document. Ordering Freezer Door P/N W11593330 direct ship to the cx Order # 1538041022 Cx will contact VIA dispatch to schedule a return visit once received, cx agreed."
Pawleys Island, South Carolina
03/02/2023
Nothing was done to rectify the problem. The technicians own notes states the bottom door doesn’t close flush like upper door. Once he said “I don’t want to get married to this oven door”, I knew he didn’t know how to correct the problem. I had the contractor stop by and he said it’s obvious the door isn’t closing correctly & looks twisted.
Overall Experience
Pawleys Island, South Carolina
03/02/2023
Jason's diagnosis and repair were great. It took months to correct the problem as parts had to be ordered and delivered.
Overall Experience
Wray
Pawleys Island, South Carolina
03/02/2023
Quick and efficient except for the wait for the parts.
Overall Experience