"replaced control still same error, called tl SPOKE TO chris, had me check power p8 p1 all checks good indicating bad control again no further work needed and deeming non repairable. will need to be reached out by lowes about next step using same sr#;"

Upon arrival I found that I did not receive the control in my bin. I called the office and they rescheduled the appointment for Monday 4/10; saved ticket

replaced control still found the unit to not be heating when exposing the element found 2 things first is the element is open line and the harness at the lement is also broken.. will need W10901572 along with the element and tco for repair completion; ordrng 1 W10901572 (harness)

replaced control still found the unit to not be heating when exposing the element found 2 things first is the element is open line and the harness at the lement is also broken.. will need W10901572 along with the element and tco for repair completion; ordrng 1 W10901572 (harness)

Cx complaint is that the unit is going from sense to done and not starting a cycle. Upon arrival I found that the unit is just humming when the cycle is started. I found that the capacitor has failed and is leaking oil. I was able to access and replace the capacitor. Unit is now functioning as intended. Job complete