Cx complaint of chirping noise. Was able to access unit and verify concern. Found seized idler. Was able to replace with pre-id and test unit now operates as designed no further work needed

"Was able to access unit and replace control. Attempted to test but found failed switches in accordance with Technical Service Pointer #: W11245251 rev B. When i was able to get unit to power on the transformer and mag never turned. Orderin the parts needed for repair along wirh a second tech to help remove unit. Once approved and in office will need to set return; ordrng 1 W11244494 (interlock kit) and 1 W10754299 (magnatron) and 1 W10832024 (mag fuse) and 1 W10836753 (transformer) and 1 W10850446 (capacitor), rqstng P&A on 1 W11256462 (diode), ordrng 1 W10269232 (thermostat)"

"Cx complaint unit doesn't come on. Restored power and unit came on, attempted to start and unit flashed F1E4 error, control fault. Ordering con trol, once approved contact cx to reschedule; ordrng 1 W11552018 (control)"

Cx complaint unit louder than old one. Cx had videos on phone but nothing seemed out of the normal noise. Ran unit and contacted techline. To satisfy cx we can replace sump assembly one time but no gurantee of any difference and as long as unit cleans it will not be replaced again after that. Cx decided to leave it be for now since its working. But if they change their mind theyll contact us.

Was able to access unit and replace control. Found fan began to run but unit is no cool. Cut into system and found a charge. Replaced compressor and drier and pulled unit into vacuum which held and charged with 55G R600 and unit built a frost pattern and began to cool. Unit now checks good no further work needed