Appliance Repair Gaithersburg Maryland

VIA INC Rated 4.7 out of 5 stars based on 20 customer reviews

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Gaithersburg, MD 20878
Justin S.
Job Details: 09/15/2023
cx lowes complaint will not cool. no physical damage. Confirmed complaint unit is not cooling. Plugged unit in and waited 20 mins and felt air coming out of Damper fan and FC evap fan. Tested voltage to compressor and has 120v. Found a pericing valve on suction line(pic) and is leaking. Unit will need a full sealed system.; ordrng 1 W11550396 (EVAP) and 1 W10913906 (coupler) and 1 W11557425 (compressor) and 1 WPW10143759 (dryer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Gaithersburg, MD 20878
Roberto I.
Job Details: 09/15/2023
"Cx complaint ice clumped in the bin.Confirmed complaint, found IM inlet clogged with ice and wter splashing out during fill. Seems like the dual inlet valve leaks from the iemaker side. Ordering dual inlet valve W11043013. Return visit 9/22/23; ordrng 1 W11043013 (dual inlet valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Gaithersburg, MD 20878
Julian H.
Job Details: 09/14/2023
CX complaint about unit not starting inspected no lights or anything working on unit went to the back & check outlet found no power useda side outlet & unit started to work went to circuit breaker box found it tripped plugged unit back to outlet & start working also CX states that she had condensation on mullion strip checked heater on test 63 let it stay on for a little bit found that heater is working fine explained CX about humidity rising over summer season MUST WAIT 24 HRS TO SEE IT COOL DOWN
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Gaithersburg, MD 20878
Julian H.
Job Details: 09/13/2023
replaced suspension tested & working
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Gaithersburg, MD 20877
Julian H.
Job Details: 09/13/2023
Cx complaint about unit accumulating water ice on the bottom of FC defrosted with steamer noticed that water wasnt dripping on the pan found drain tube clogged cleared tested again & water not coming to pan removedrain & try to feed a tube all the way up to Fc & not going thru found that drain inside cabinet is deformed caused water to travel & rust metal from cabinet & pitting a hole recommend Cx to buy a new appliance
Gaithersburg, Maryland
06/15/2023
Julian was very professional. He arrived on time and knew exactly what to do. He replaced the light in a matter of minutes. It’s working fine now.
Overall Experience
Gaithersburg, Maryland
05/18/2023
Overall Experience
qualitynotquantity
Gaithersburg, Maryland
04/21/2023
Work was done to proactively replace a part before it failed, covered under warranty. The tech was very pleasant. The work was done quickly and without mess. However, I was very unhappy to discover by chance that he had said nothing of the fact that the filter was completely clogged, and that disgusting gunk had built up all around the door seal. He could have easily said let me show you some other ways you can keep your dishwasher running its best and shown me how to remove and clean the filter. It was clear from the build-up I had no idea this type of cleaning maintenance should be done. It's unfortunate this company does not teach its employees to educate customers on proactive care of their appliances while they are there. It would build customer loyalty.
Overall Experience
Dickc
Gaithersburg, Maryland
04/21/2023
Bright, personable, efficient,
Overall Experience
Gaithersburg, Maryland
04/20/2023
Very good and efficient
Overall Experience