"i was able to access and replace the triple valve, FC door switch, and ice box fan as per previous visit. I found ice box fan came on. i also found ice maker harvested and was able to call for water. unit now checks good."

When inspecting new tub it was discovered the new part had been damaged in shipping and will need replaced with a new tub. CX to call into office to reschedule when new tub arrives and is inspected.; ordrng 1 w11409865

cx complaint unit is leaking. inspected unit and found pump to sump gasket failed allowing water to leak all over floor. unit needs pump to correct issue. called TC (SR7735673224) due to part showing not available. TC did not know anything so they sent the info to engineering and will call me with a update. ill call cx once that happens; ordrng 1 W11164469 (sump & pump)

CX complains unit popcorn button and frozen veggie button does not work. Unit showes f4e4-humidity sensor error. Ordering Control and humidity sensor for return visit to be set up by the office when parts arrive. Return visit will need 2nd technican.; ordrng 1 W10844417 (humidity sensor) and 1 W11342846 (control board) and 1 look (look)

"CX complains unit is not cooling like it should be. Unit is reading 15*F in the FC is reading 41*F. Thermistor is reading correctly, unit is not getting a full frost pattern, causing the unit to be warmer than it should be. called sealed system technician who said to order compressor, evap, and drier as well as fittings to go with them as well as 3xL for following visit. Return to be set by office when all parts arrive; ordrng 1 W11578004 (evap) and 1 W11504450 (cap to evap fitting) and 4 W11506619 (coupler)s and 1 W11580057 (compressor) and 1 W11578570 (high to comp coupler) and 1 W11109499 (drier) and 1 W11504445 (drier coupler #1) and 1 W11504447 (drier coupler #2)"