"Cx complaint is unit not making ice. Found the IM had an e5 error code as well as a frozen fill tube. I believe the fill tube was frozen due to the IM not working. Ordering IM, cannot reschedule at this time. Job is complete.; ordrng 1 W11658802 (ice maker)"

"Cx complaint is unit not cooling properly. Tested inspected and verified complaint. Replaced compressor, drier and 3 way valve from previous diagnosis. Tested unit and unit is now working as designed. Informed cx to wait 24-36hrs for unit to cool. Job is complete."

"Cx complaint is unit not spinning the drum. Tested inspected and verified complaint. Found the belt and motor pulley to be defective. Replaced belt from pre id and motor pulley from VS. Tested unit and unit is now working as designed. Job is complete.; ordrng 1 W10837625 (motor pulley TF VAN STOCK), used 1 W10837625 (motor pulley TF VAN STOCK) from stock"

"Replaced gearcase, splutch and belt per prior techs diagnjosis. COuld not test unit due to accessibility to plug. Job is complete"

Cx complaint is lid lock defective. Found the bezel and lid lock to be defective. Could not replace the pre id lid lock due to the bezel being defective. Ordering bezel and returning with lid lock. Cx paid in full by CC. Rescheudled for 4/20/23.; ordrng 1 W11545554 (bezel)