I was able to access and replace all parts. I recalibrated the unit and then ran a auto test. I found the unit to complete the auto test with out issues. UNit test good.

"CX complaint is that the unit is not completing a wash cycle. I found that the the unti had a stored F2E1 and F7E1. I found that the unit would not complete a test/auto test. Unit would not go into a gaitation. I was able to take a reisitance reading of the shifter at the J2 conncetion. I foud between J2-1 & J2-3 a OL.. I inspoected teh connection of the harness at the shifter and found a secure connection. I am ordering 1 shifter (WPW10006355), 1 run cap(W11395618) , and 1 motor (W10832724). i am ordeirng the run cap and rthe motor due to rusting on the motor windings. All parts are avalible and I have set a return date for 9/1; ordrng 1 WPW10006355 (shifter) and 1 W11395618 (run cap) and 1 W10832724 (motor)"

CX complaint was that the unit would not start. I found that CX was having concerns with her new washer in relation to Technical Service Pointer. I was able to edjucate and instruct CX on the new Two-Step start changes implemernted in the control. I was able to recalibrate and complete a auto test with out issues. Had CX start and cancel 2 differant cycles. Unit test good.

"Replaced switch, ran test cycle and unit drained all water and completed cycle without further issues. Unit checks good"

"Replaced switch, ran test cycle and unit drained all water and completed cycle without further issues. Unit checks good"