Appliance Repair Clarksville Delaware

VIA INC Rated 1.0 out of 5 stars based on 2 customer reviews

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Clarksville, DE 19970
Frederick R.
Job Details: 09/14/2023
CX complaint is no cool in RC. INspected/tested and found FC at 0deg and evap fan would not run. Replaced evap fan from pre-id. Tested unit after repair and it is working as designed. Informed CX to give it about 24 hrs for unit to get to temps. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Clarksville, DE 19970
Michael E.
Job Details: 08/28/2023
CX complaint: filter door pops open when water is dispensed. Tested and verified complaint. I replaced the filter housing and tested and still popping open. High water pressure at this house from CXs description. Ordering water regulator valve. Scheduled return visit for 9/7 AM; ordrng 1 W10786952 (valve)
We serviced a
WHIRLPOOL ICE MAKER
Model GI15NDXZS2
Near Clarksville, DE 19970
Michael E.
Job Details: 08/02/2023
Replaced pan and pump as per previous diagnosis. Tested unit and it is now working properly. CX paid 90.00 for ;labor by check. Job is complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Clarksville, DE 19970
Frederick R.
Job Details: 06/01/2023
CX complaint is MW not venting good enough. Inspected/tested and could not verify complaint. Unit is working normal and properly. Suggested to CX that she have external venting installed to help with steam coming out of vent if it is an issue. Job is complete
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Clarksville, DE 19970
Frederick R.
Job Details: 05/23/2023
cx complaint is WM leaking. Inspected/tested but could not verify complaint nor duplicate issue. Ran unit several times in normal let unit fill and agitate. Drained. Checked pressure tube and underneath valve and neither were leaking. Ran auto sense and deep fill . Told CX to keep an eye on it and call back if it happens again. Charged $120 for SC.. At time of appt unit was working properly
John Mesher
Clarksville, Delaware
07/28/2022
The gas company said that the regulator was leaking. The first tech (Fred) said that the gas line was leaking and that I needed a plumber. The hired a plumber who confirmed that the regulator was leaking. I then called the gas company back which again said the regulator was leaking. These two service calls cost me $278 to confirm that the regulator was leaking. Mike then came out to replace the regulator. He didn’t replace it, saying that he only needed to replace the red plastic cap covering the unused orifice. After a day or so, the regulator was again leaking. I had the gas company check the appliance once more and he confirmed that the regulator was leaking and red tagged the oven for the third time. This cost me another $150. So, I have spent $428 to confirm that VIA did not do their job (i.e., replace the regulator). Whirlpool is now sending a different repair company to replace the regulator.
Overall Experience
John Mesher
Clarksville, Delaware
07/28/2022
The gas company red tagged my over because the regulator was leaking. Fred said that the gas line was leaking and that I needed a plumber. The hired a plumber who confirmed that the regulator was leaking. I then called the gas company back which again said the regulator was leaking. These two needless service calls cost me $278 to confirm that the regulator was leaking.
Overall Experience