cx complaitn is the lid being broken. confiemd complaint. replaced lid with preIDed part and tested lid. it locks and unlocks properly. working as designed. cx paid in full.

"cx complaint is the RC door creaking when opened/closed, the bottom shelf being to cold and unit being to loud. noise i hear is normal operation, cx has been told this several times. unit is set to recomended, prob shows 32 on bottom shelf. door does creak when opened. tightened bottom hinge but no changes. called techline. they had me change air baffle setting in FC section, it is now on max. they advised ordering lower door hinge parts and new door. ordering door hinge parts and door. cx will call when door is delivered.; ordrng 1 WP2254473 (hinge-door) and 1 WP489467 (washer) and 1 WP487576 (washer) and 1 WP2201567 (shim) and 1 W11023679 (dor-fip)"

"cx complaint unit is making rattling noise at random times showed me recording and sounds like freon lines rattling. inspetcted unit and sounds good right now, ran test 5 full ramp and had some vibrating noise under frigde. pulled fridge out of floor matt and found freon lines rubbing so seperated and no noise now. cx wants me to calll husband so called husband and he also infomred me when he would remove lower grill and out his hand on the drain pan noise would stop. pushed unuit back in and raised and ran test 5 again at full ramp and sounds good. told cx to keep an eye on noise unit is good to go"

"cx complained unit door wouldnt close. confirmed cx complaint after inspecting unit. hinges wouldnt not sit properly causing the door not to close. quoted cx for repair,. cx paid for service call"

"CX complaint unit stopped cooling and ruined all of food one night. Arrived today and unit has been plugged in the whole time since this happened. Inspected temperatures and found refrigerator section at 40° and found freezer section at 19°. Removed evaporator cover, and only found a small amount of ice on top right side of evaporator and no frost pattern after. Inspected heater and heater was not on evaporator fan was working properly and found through Mr. at 38.6 K ohms. Called SD and explained everything to him and was advised to order a sealed system repair for this unit. Ordering all parts and will return when parts arrive. ; ordrng 1 Sstech (Ss tech) and 1 W11580057 (Compressor kit) and 1 W11504415 (Compressor coupler) and 1 W11504430 (Compressor coupler) and 1 W11506619 (Compressor coupler) and 1 W11579351 (Evap) and 1 W11504450 (Evap coupler) and 1 W11506620 (Evap coupler)"