We serviced a
MAYTAG RANGE
Model MER7700LZ2
Near Falls Church, VA 22042
Lloyd B.
Job Details: 10/22/2022
cx complained of shattered cooktop. Installed new cooktop and there is no longer any damage. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Oakton, VA 22124
Lloyd B.
Job Details: 10/22/2022
Cx complained the unit did not make ice and the door did not close. Installed new rails and ice maker and the unit called for water and made a harvest. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Oakton, VA 22124
Lloyd B.
Job Details: 10/22/2022
Cx complained the unit would often not dispense water. Installed new regulator and tested and it dispensed on each attempt. JOb complete
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Silver Spring, MD 20904
Israel R.
Job Details: 10/22/2022
Installed new part and tested. Unit is back to normal operations.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Myrtle Beach, SC 29588
Jason T.
Job Details: 10/22/2022
"Installed freezer door assembly, leveled the unit, set unit to an 8hr defrost cycle, working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC2
Near Murrells Inlet, SC 29576
Jason T.
Job Details: 10/22/2022
"arrived on-site, per cx was advised Best Buy is replacing the unit, no service is needed."
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW0
Near Falls Church, VA 22046
Lloyd B.
Job Details: 10/22/2022
"Cx complained the unit made noise in spin. Installed new gearcase, slider and rotor and tested in spin and there is no longer any noise. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Arlington, VA 22207
Lloyd B.
Job Details: 10/22/2022
Cx complained of a defrost issue. Installed new harness and set unit to factory serttings. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Silver Spring, MD 20906
Israel R.
Job Details: 10/22/2022
Installed console the phone number provided on sticky notes did not answer. NEeds to be call to collect or bill. the Homeowner told me that the phone numbner is for the builder and he is the one paying.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Rockville, MD 20850
Israel R.
Job Details: 10/22/2022
Installed new ice maker. Unit is back to normal operations.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Potomac, MD 20854
Israel R.
Job Details: 10/22/2022
Installed new heater and sump. Unit is back to normal operations.
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS4
Near Bethesda, MD 20817
Israel R.
Job Details: 10/22/2022
Installed new endcap. Unit is back to normal operations
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Bethesda, MD 20817
Israel R.
Job Details: 10/22/2022
Installed new diffuser. Unit is back to normal operations.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104EWH1
Near Garrett Park, MD 20896
Israel R.
Job Details: 10/22/2022
Installed seal and tested. Unit is back to normal operations
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Myrtle Beach, SC 29588
Jason T.
Job Details: 10/22/2022
"Installed water reservoir, verified all functions for proper operation, leveled the unit, working as designed."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569YEW1
Near Dagsboro, DE 19939
Frederick R.
Job Details: 10/22/2022
CX complaint is no ice.Inspected uit and foundfrozen sheet of ice in bottom of bin. Pull IM and found the fill chute clogged with ice. Could not find an obstruction. CX turned IM off so it wouldnt leak. Cleared bin a chute. Power cycled and tested unit again and it is working. No ice in fill tube at all so its not the inlet valve. I think this could be a water pressure issue in the house itself. CX didnt want me testing water pressure. Unit and IM are working properly. Job is complete
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS
Near Annandale, VA 22003
Jason A.
Job Details: 10/22/2022
CX complaint RANGE - OVEN stops heating. Replaced terminal block & install CX provided power cord. Made sure nuts are tight. Set clock & test cooktop elements heat & preheat oven to 350F > JJ
We serviced a
KITCHENAID COOKTOP
Model KSEG700ESS1
Near Fairfax, VA 22032
Lloyd B.
Job Details: 10/22/2022
Cx complained the unit did not work. Installed all these parts and tested and it now works as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near McLean, VA 22102
Jason A.
Job Details: 10/22/2022
CX complaint FRIDGE not cooling. Install new inverter & control. Check for leaks & run vac. Filled 2.4 OZ R600. Good frost pattern & FC temps dropping. Fans are working > JJ
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near McLean, VA 22101
Jason A.
Job Details: 10/22/2022
B.I. FRIDGE. Replaced all 12 LEDs per TSP #: W11606409 Rev E / / / S84638. Test all leds are working > JJ
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS02
Near Arlington, VA 22201
Jason A.
Job Details: 10/22/2022
CX complaint LEDs are DIM or not working. B.I. FRIDGE. Replaced all 12 LEDs per TSP #: W11606409 Rev E / / / S84638. Test all leds are working > JJ
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Felton, DE 19943
Frederick R.
Job Details: 10/22/2022
"CX complaint is WM making grinding noise. Replaced belt, cam and motor from prior diagnosis. Calibrated unit and then retested, WM now working properly. Job is complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Pittsville, MD 21850
Frederick R.
Job Details: 10/22/2022
CX complaint is no ice/water. Replaced inlet valve per prior diagnosis. Tested unit after repair and it is now working properly. Bioth water and ice. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Millville, DE 19967
Frederick R.
Job Details: 10/22/2022
CX complaint is no cool. Replaced compressor per priuoir diagnosis. Pressure tested with nitrogen and found no leaks. Vac'd unit down to 30in for 15mins. Filled with 68g of R600a. Tested unit and the compressor turned and stayed on. Informed CX 24-36 for unit to get to temps. Unit is working properly. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Ocean View, DE 19967
Frederick R.
Job Details: 10/22/2022
CX complaint is IM not working. Replaced ice maker per prior diagnosis. Forced a harvest and it is working properly. Job is complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM
Near Ocean View, DE 19970
Frederick R.
Job Details: 10/22/2022
CX complaint is fridge leaking. Upon arrival CX stated to me that his water line that goes from wall to fridge was leaking so he removed it. There is significant floor damage caused by this. CX pointed out a bunch of white specks on floor. Looked inside back and found mouse feeces everywhere. Opened doors to unit and there is either food or some foreign matter all inside the liner of both sections and the unit is completely filthy as well as the entirety of this home. Spoke to CE and showed her pics. As I was standing there I was getting bit by something all over my arms and neck. CX needs to have home exterminated and cleaned. He has a major mouse and bug issue. Not ordering any parts. CE to submit to warranty CO. Job is complete
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Newport News, VA 23602
Justin W.
Job Details: 10/21/2022
cx complaint unit squeels during use. checked unit to find error code f8e1. found cold water not entering fully into unit. and found splutch worn. replaced both valve and splutch. tested unit working as designed
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Elizabethtown, PA 17022
Fred G.
Job Details: 10/21/2022
"issue resolved on its own, cx no longer requires service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMHV00
Near Harrisburg, PA 17111
Fred G.
Job Details: 10/21/2022
i was able access unit and replace all parts as per previous tech. tested unit and found unit began to build a frost pattern. unit now checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Dillsburg, PA 17019
Sal R.
Job Details: 10/21/2022
"Per the previouse tech, I was able to access and replace the defrost heater. I was able to secure the heater behind the evap coil. Unit test good."
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Milford, DE 19963
Andrew W.
Job Details: 10/21/2022
Cx complaint is center burner not lighting. tested and inspected and verified complaint. found the burner was soaked in oil. removed and cleaned and dried the burner and tested and burner is working again. unit is working as designed job complete. verified cx email
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Newport News, VA 23607
Carl A.
Job Details: 10/21/2022
replaced all parts tested unit works as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Bridgeville, DE 19933
Frederick R.
Job Details: 10/21/2022
"CX complaint is prior compressor making loud rattling noise. Upon arrival this unit was cooling both sections well but had a loud rattling from last replacement. Replaced compressor again per prior diagnosis. Pressure tested with nitrogen, vac'd unit dow to 30 in. Fill with 56g of R600. Compressor is running good and unit is working as designed. Job is complete"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW
Near Elizabeth City, NC 27909
Branden R.
Job Details: 10/21/2022
"cx complaint unit not powering on , checked unit and found UI connetion unseated making unit to seem like it has no power . reseated and checked over unit and other connetions everything checked good unit is running as designed ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Richmond, VA 23234
John P.
Job Details: 10/21/2022
Install divider motor yoke tested working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Virginia Beach, VA 23452
Anthony D.
Job Details: 10/21/2022
cx complaint unit not dispensing ice checked unit found ice bin jammed with ice cleared ice from bin and rinsed with warm water tested unit working as designed also advised cx to run full cubes after crushed ice to clear ice shute and to rinse bin out once a week or every other week to keep issue from happening again
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ02
Near Owings Mills, MD 21117
Keith H.
Job Details: 10/21/2022
replaced all controls unit is working
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near York, PA 17403
Sal R.
Job Details: 10/21/2022
CX complaint is that the unti intermitatly makes a loud squeeling noise . I was not able to recreat the noise and found no error codes. I advised CX to capture sound on vidoe is it returns. Unit is opperating as designed. No parts to replace at this time.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB3
Near North East, MD 21901
Alexander W.
Job Details: 10/21/2022
"Cx stated unit was never LP converted in oven. Inspected tested and verified cx complaint installed part per previous diag tested unit, unit is now operating as designed job is complete."
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Elkton, MD 21921
Alexander W.
Job Details: 10/21/2022
"Cx stated unit is not spinning inspected tested and verified cx complaint installed capacitor from previous diag tested unit, unit is now operating as designed job is complete."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near North East, MD 21901
Alexander W.
Job Details: 10/21/2022
"Cx stated unit not completing cycles inspected tested and verified cx complaint installed part per previous diag tested unit, unit is now operating as designed job is complete."
We serviced a
KITCHENAID OVEN
Model KFGG504KPS1
Near Yorktown, VA 23693
Lucas R.
Job Details: 10/21/2022
"cx complaint flame spreader fell off, checked unit found punch hole for spreader to large causing broil burner to fall, secured with slightly larger screw, tested, unit working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Port Deposit, MD 21904
Alexander W.
Job Details: 10/21/2022
Cx canceled after I went over service call fee was unaware of service call fee
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Hampton, VA 23664
Carl A.
Job Details: 10/21/2022
"cx complaint of unit not cooling,checked unit to find evap covered in frost ohmed out thermistor 21.50 k ohms found thermistor to be out of range repalced thermistor and board tested uni works as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Hartly, DE 19953
Andrew W.
Job Details: 10/21/2022
"Per prior tech's diag, replaced tub ring, dispenser, and bezel. tested unit and unit is working as designed. job complete"
We serviced a
WHIRLPOOL COOKTOP
Model WCG77US0HS00
Near Dover, DE 19904
Andrew W.
Job Details: 10/21/2022
Cx complaint is unit not working. tested and could not verify complaint. tested all burners and all burners worked. flames were a touch high so they were adjusted down to the ideal setting. tested a couple more times and all burners are still working as designed. verified unit has been properly converted. unit is working as designed. job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Odenton, MD 21113
Israel R.
Job Details: 10/21/2022
Installed new top seal Ui is seal and tested. Unit is back to normal operations.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Charlottesville, VA 22901
Eric F.
Job Details: 10/21/2022
"Installed sleeves, tested unit, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model CET9100GQ2
Near Winchester, VA 22603
Ezra M.
Job Details: 10/21/2022
"found unit installed on an arc-fault breaker, used key to clear codes, advised to change breaker to standard breaker."
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Winchester, VA 22602
Danny R.
Job Details: 10/21/2022
installed door seal it was torn up and not working if called back send seal inside panel to door and front panel to dryer they are warining the gasket out if called back
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Winchester, VA 22602
Danny R.
Job Details: 10/21/2022
drain hose was cripped like is serivce point says adjusted hose and agle of hook up unit doesnt clog now checksok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Richmond, VA 23236
John P.
Job Details: 10/21/2022
"Installed sump and OWI, tested working as designed."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Mount Airy, MD 21771
Justin S.
Job Details: 10/21/2022
cx says they have been able to use the unit since last visit without any problems. the unit has a fae2(vent) error code when i arrived. ran the automatic test and the unit is filling washing and draining good with no error codes twice but the drain pump sounds like its stuggling. replaced the parts and ran the diagnostic again. the unit is now good
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Riviera Beach, MD 21226
Alexander D.
Job Details: 10/21/2022
"replaced control, motor, drain pump, capacitor, and shifter. tested unit. unit is now working properly"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Sterling, VA 20165
Ricky E.
Job Details: 10/21/2022
"customer stated that he unitwasnt making ice. verified issue and fnd units icemaker was off. ran diag test 56, no errors, ran diag test 57 im cycled not issues and ran test 45 im filled... unit cks ok.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Frederick, MD 21703
Ricardo S.
Job Details: 10/21/2022
"Replaced parts, unit tested and fridge working ok.."
We serviced a
KITCHENAID RANGE
Model KSEG950ESS3
Near Hampton, VA 23664
Carl A.
Job Details: 10/21/2022
"cx complaint of convection fan,looked at unit ti find the cover is about an 1/8 of an inch off of cabinet liner,made sure screws are tighen fully, called techline spoke with Cliff sent pics of issue on unit was advise to have cx to take video of it when it happeans and send it to our office with file number so that the might be able to start the LR processe, was unable to duplicated at this time"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Chesapeake, VA 23322
Austin D.
Job Details: 10/21/2022
cx complaint the unit is not cooling. came out to complete the SS on the unit. disassembled the unit as needed and removed everytning from the rc so that i can repalce the harness. once all apart i repalced the harness i went ahead and repalced the evaporator and compressor. added R134a to the system. tested pressures. pressures looked good. no amp draw due to the inverter. collected labor upon leaving.
We serviced a
KITCHENAID ICE MAKER
Model KUID508HPS00
Near Chesapeake, VA 23322
Austin D.
Job Details: 10/21/2022
"Spoke to Megan and was told the unit has a three year manufacturer warranty. checked unit and all major components passed the test other than the inlet valve. it did not fill with enough water within a minute. very slow flow. therefore, i replaced the inlet vavle and tested operation. unit is running as designed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMHA9019HZ04
Near Chesapeake, VA 23320
Austin D.
Job Details: 10/21/2022
came out to resolve the issue with the microwave. disassembled the unit as needed and repalced the door. tested operation and made sure all butons were working. unit is running as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Virginia Beach, VA 23454
Anthony D.
Job Details: 10/21/2022
replaced drawer slides tested verified seal with work light unit working as designed
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Halethorpe, MD 21227
Alexander D.
Job Details: 10/21/2022
"cx complaint unit shaking alot and walking. inspected unit and verified complaint. f7e7 motor unable to reach target rpm error stored. found suspension bouncing like a basketball. checked under unit, no oil or play in gearcase. replaced suspension. releveled unit. tested unit, no shaking or walking, no errors came back. unit is now working properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Winchester, VA 22602
Danny R.
Job Details: 10/21/2022
installed parts checksok
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS1
Near New Freedom, PA 17349
Bernard M.
Job Details: 10/21/2022
"Cx complaint the unit's start button doesn't work. Entered service mode and unit ran test cycle without issues. Attempted to run normal cycle, the start and drain buttons wouldn't work. Removed front panel and found jumper not fully connected to UI. Reconnected wire and ran normal cycle by pressing start button. Ran for few minutes and hit drain function and unit completely drained. Unit checks good"
We serviced a
MAYTAG WASHER
Model WTW5105HW1
Near Hampton, VA 23666
Lucas R.
Job Details: 10/21/2022
"replaced gearcase and agitator, advised cx to run on bulky for more water, calibrated, tested, unit working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Williamsburg, VA 23188
Justin W.
Job Details: 10/21/2022
cx compplaint unit leaking. checked unit to find back legs floating and unit tilted slightly forward. adjusted unit by bringing bottom end out causing back legs to tilt back. tested unit unit working as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADW
Near Alexandria, VA 22309
Lloyd B.
Job Details: 10/21/2022
Cx complained the unit did not clean. inspected the unit and found the spray arm was off and fell off a few times prior. Installed arm and made sure it clicked in place. Tested and it no longer falls off. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Hampton, VA 23669
Carl A.
Job Details: 10/21/2022
replaced door tested unti works as designed
We serviced a
JENNAIR DISHWASHER
Model JDB3200AWS5
Near Arlington, VA 22202
David J.
Job Details: 10/21/2022
"CX complaint unit not working. Inspected unit and found it was not powering on figure it out that one of the wires on the harness was corroded from the wash motor disconnecting from the sump and getting water on the harness. Reconnected the wash motor and cleaned off harness, tested unit, and it worked with no leaks explain to customer to fix this. The correct way we need to change the sump and the wiring harness. This is a temporary fix. The customer stated that if it does it again, theyre just going to get a new unit. Unit is not working as it should job complete."
We serviced a
JENNAIR REFRIGERATOR
Model JFC2290VEP8
Near Arlington, VA 22207
Jason A.
Job Details: 10/21/2022
CX complaint FRIDGE slow wat4er dispense & icemaker doesnt work. Unable to find water shutoff. Turned off water to whole house. Replace filter head & install new filter. Dispensed water to clear debris. Jumper icemaker & it rotates & fills. NO LEAKS > JJ
We serviced a
WHIRLPOOL FREEZER
Model WRS555SIHZ06
Near Belvidere, NC 27919
Branden R.
Job Details: 10/21/2022
"came out to replace door on unit , disassembled and replace door tested unit and everything tested good unit is running as designed ."
We serviced a
KITCHENAID DISHWASHER
Model KDTE704DSS0
Near Vienna, VA 22180
Christian C.
Job Details: 10/21/2022
Cx complaint garbage disposal is making a grinding noise. Advised cx that this is not part of the dishwasher and is a different appliance. Disposal is an insinkerator brand.
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Boonsboro, MD 21713
Ricardo S.
Job Details: 10/21/2022
"Cx complains that the softener dispenser not working, but the client does not use the hot water on any cycle so she has the hot supply valve closed but i explain to the customer that the softener dispenser need hot water to dissolve the detergent .. unit tested several times with cx and dispenser working ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Williamsburg, VA 23188
Justin W.
Job Details: 10/21/2022
cx complaint insulation coming out and unit not drying confirmed both complaints found heater not connected reconnected heater and fixed insulation at kickplate. tested unit working as designed
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW3
Near Williamsburg, VA 23188
Justin W.
Job Details: 10/21/2022
"cx complaint unit not operating checked unit to find error codes f5e1, f2e1. calibrated and performed component activation unit working as designed. unable to replicate issue. quoted cx total 588.73$parts-324.27$W10810403 latch 102.13$W11429620 control 222.14$labor-110$tax-19.46$deposit-120$remainder for repair 468.73$"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Dallastown, PA 17313
Bernard M.
Job Details: 10/21/2022
Cx complaint unit has condensation in RC and heavy frost in FC. Inspected unit and found condensation and the metal liner separating from the inner liner at the bottom right corner of RC. Air is entering creating condensation. Contacted TL and they're deeming non-repairable. WP will be in contact with cx to discuss moving forward.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Hagerstown, MD 21740
Andrew S.
Job Details: 10/21/2022
"Cx complaint is that the unit does not always start a cycle, the sensing light will come on and not do anything after that. Upon arrival I found noe error codes. I then ran the diag test and found that the unit completed the test without any errors. I then started a normal cycle and found that the unit progressed without any issues. I let it run in the normal cycle for several minutes. I also started several other cycles and found that the unit was starting into the cycles as intended. I also ran a calibration test. Unit is functioning as intended. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Falls Church, VA 22043
Christian C.
Job Details: 10/21/2022
Cx complaint unit door is locked. Inspected unit found unit mid cycle. Ended cycle unit drained and door unlocked. Advised cx how to use unit. Unit is working as designed.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Damascus, MD 20872
Marc M.
Job Details: 10/21/2022
unit applicable to service bulletin W11540964 for heater element bushing failure. replaced element with pre id parts W11537778. parts and labor covered under Special Project code S17304. tested unit and unit now checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Sinking Spring, PA 19608
Justin L.
Job Details: 10/21/2022
As per Technical Service Pointer #: W11540964 found that the bushings matched those of the ones that needed changed and the serial number was within the range. Was able to access unit and replace parts. Tested unit and unit now checks good no further work needed
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Reading, PA 19609
Justin L.
Job Details: 10/21/2022
as per previous visit was able to access unit and replace part. tested unit and unit now checks good no further work needed
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Carlisle, PA 17015
Fred G.
Job Details: 10/21/2022
i was able to access unit and replace the dispenser bezel as per previous tech. tested button on dispenser and found unit now checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Waynesboro, PA 17268
Andrew S.
Job Details: 10/21/2022
Cx complaint is that the unit frosts up. Upon arrival I found that the cx had defrosted the unit a few days ago. I removed the evap and found a normal frost pattern and the thermistor was not in the proper location. I tested the thermistor at the P8 connector and found that it was reading. OL. I then remove the connector at the thermistor and found it to be reading OL there as well. I quoted the cx for the cost of the repair. Cx paid in full. I was able to replace the fan and thermisotrs with the pre ID'd one. Unit is now functioning as intended. Job complete
We serviced a
AMANA RANGE
Model AER6303MFS3
Near Lancaster, PA 17602
Justin L.
Job Details: 10/21/2022
Cx complaint unit taking awhile to heat food on cooktop. Was able to access unit and found cx had several sizes of pots and pans. Used 2 different size pots and filled them 1/3 of the way full with tap cold water. It took 5 minutes to get to a rolling boil. Found elements to cycle. At time of visit unit is operating as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Middletown, DE 19709
Andrew W.
Job Details: 10/21/2022
Cx complaint is dishes not dry at the end of a cycle. tested and inspected and verified complaint. cx stated dislike of needing to use rinse aid and having to buy rinse aid to help dry dishes. did not see any rinse aid inside dispenser. tested unit and checked for error codes. no errors were found and unit passed test mode. heater element was activated and is working. unit is working as designed. job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Arlington, VA 22206
David J.
Job Details: 10/21/2022
Cx complaint of ice forming in unit. Arrived to unit with no ice build up anywhere. Filled small gap between unit and insulation with adhesive. Made sure unit was sealing properly on for gasket and it was. Unit is now working as Intended job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Charlottesville, VA 22903
Eric F.
Job Details: 10/21/2022
"Installed sump, tested unit, unit working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Fairfield, PA 17320
Andrew S.
Job Details: 10/21/2022
Cx complaint is that the unit going off balance and banging around. Upon arrival I checked the suspension and found no issues with that. i then found an F0E5 and an F0E2. I then ran the diag test and found that the unit completed the cycle. I then ran a manual high speed spin and the unit spun without any abnormal vibrations and noise. I inspected the gearcase and drive componants. I was unable to replicate the issue. I ran a clibration test. Unit is functioning as intended. Job complete
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Enola, PA 17025
Fred G.
Job Details: 10/21/2022
i was able to access unit and replace the tub assy as per previous visit. tested the unit twice for leaks and found unit now checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Williamsburg, VA 23188
Justin W.
Job Details: 10/21/2022
cx complaint unit noisy and dispenser facade top coming off. checked unit to find noise resenating from condenser fan. within specs. found dispenser facade top coming off. attempted to reseat to find dispenser seated to far in to allow top to clip in. loosened screw by a half turn and was able to reseat properly. tested unit temps at arrival 37.2 rc and -1 fc. unit working as designed
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Harrisburg, PA 17110
Fred G.
Job Details: 10/21/2022
"i was able to access unit and replace the terminal block, terminal kit and block nuts as per previous tech. tested unit and found unit heats and unit checks good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Damascus, MD 20872
Marc M.
Job Details: 10/21/2022
"upon arrival checked pressures and confirmed nearly same pressures as previous tech noted on 10/6/2022. with 15 days in between pressure checks and pressure staying the same, leak at evap seemed unlikely. checked and found 22 inches of vacuum on the low side (slightly icnreased pressure from previous tech reports) and 55 psi high side. with pressures more indicative of a restriction, evacuated what appeared to be a full charge of r600a. removed the filter drier and confirmed a 100% restriction at the capilary tube to the drier. replaced drier with VS and pulled unit into vacuum. vacuum held with no leaks. charged with 1.98oz of r600a and tested. unit developed full frost pattern on fc evap and now checks good. documented claim on servicematters; used 1 W11109499 (drier) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Williamsburg, VA 23185
Lucas R.
Job Details: 10/21/2022
"cx complaint unit not starting, checked unit, no error codes, motor buzzing, not agitating or spinning, capacitor checked good at 49uF, further inspection found cap pierced from mounting bracket, replaced capacitor, calibrated, tested, unit working as designed."
We serviced a
WHIRLPOOL DRYER
Model MEDB855DC4
Near Willow Street, PA 17584
Justin L.
Job Details: 10/21/2022
Cx complaint unit making squaling noise. Was able to access unit and found puylley failing. Quoted cx for repair and collected full amount. Replaced with pre-id and tested unit now operates as designed no further work needed
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near York, PA 17406
Drew B.
Job Details: 10/21/2022
"cx complaint that unit is leaking from front of the unit to the bottom underneath, when arrived found the bellow to have few small tears and needs bellow replaced, replaced bellow and tested no leaks and cx paud full via card."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Reinholds, PA 17569
Drew B.
Job Details: 10/21/2022
"cx complaint that unit is not fully freezing the items like popcicles and unit is reading around 10-20 degrees in freezer ad making full bin of ice, i found no items spoil in the rc section. i found the low side guage to read -15 when arrived spoke to MA about findings was advised to fill with some more r600 and get it to idol at 0-(-5) on the low .. if cx calls back send shop job for return visit needs"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Inwood, WV 25428
Ezra M.
Job Details: 10/21/2022
"excessive vibration and noise. basket wobbling to touch. found spanner nut loose, not holding basket tight to gearcase. tightened nut, ran calibration and spin cycles. working normally"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Williamsburg, VA 23188
Justin W.
Job Details: 10/21/2022
cx complaint unit not working. checked unit to find l1+l2=63 vac l1+n=120vac l2+n=63 vac. further checked unit to find connector to motor loose and door switch loose. reseated connector and tightened door switch. unable to further test due to improper voltage. all circuits checked good. advised cx to have licensed electrician examine outlet and once proper voltage incoming to unit. call back if unit still does not work. unit should be working as designed based on findings.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV03
Near Bumpass, VA 23024
Thomas B.
Job Details: 10/21/2022
Cx complaint unit is not working properly inspected unit removed and replaced the heating element and user interface tested for proper use unit now functions normally
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Bridgeville, DE 19933
Frederick R.
Job Details: 10/21/2022
"CX complaint is prior compressor making loud rattling noise. Upon arrival this unit was cooling both sections well but had a loud rattling from last replacement. Replaced compressor again per prior diagnosis. Pressure tested with nitrogen, vac'd unit dow to 30 in. Fill with 56g of R600. Compressor is running good and unit is working as designed. Job is complete"