We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Rockville, VA 23146
Jerod R.
Job Details:
10/12/2022
tested unit found unit not making any unusal noises at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Fort Washington, MD 20744
Shane B.
Job Details:
10/12/2022
installed ordered part. verified it only has 1 sticker on it. restored power and set to recomended settings. unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Leesburg, VA 20176
Ezra M.
Job Details:
10/12/2022
"installed new compressor. used nitrogen (140 psi) and vacuum (-29) to verify no leaks in system. filled unit with 2.26 oz r600a, verified good pressures, full frost pattern, unit starting to cool."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Ruther Glen, VA 22546
Tanner B.
Job Details:
10/12/2022
Cleared ice and installed new harness . Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Ruther Glen, VA 22546
Tanner B.
Job Details:
10/12/2022
Cleared ice and installed new harness . Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Washington, DC 20008
Ricardo S.
Job Details:
10/12/2022
"Specail Project.. replaced heater, unit tested ok"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Washington, DC 20008
Ricardo S.
Job Details:
10/12/2022
"Specail Project.. replaced heater, unit tested ok"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS247HS0
Near Chester, VA 23831
John P.
Job Details:
10/12/2022
Installed UI tested working as designed
We serviced a
JENN-AIR DISHWASHER
Model JDTSS247HS0
Near Chester, VA 23831
John P.
Job Details:
10/12/2022
Installed UI tested working as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDZ00
Near Fredericksburg, VA 22406
Eric F.
Job Details:
10/12/2022
"Inspected unit, unit currently not leaking. Based on cx description it sounds like the air exchange between the freezer and fridge is causing humidity to condensate when unit has high humidity. Unit currently does not have high humidity, doors are sealed properly, no water dripping. Spoke with techline, techline advised to check the liner to confirm that it's not bowing out or letting air in. Checked liner, previous tech sealed gaps and raised doors. Cx has unit mostly empty, freezer has no food in it. Advised cx to load unit with as much non perishable food as she can reasonbly put in it as the unit is just cooling the air which can cause the unit to run too much, potentially exacerbating issue."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDZ00
Near Fredericksburg, VA 22406
Eric F.
Job Details:
10/12/2022
"Inspected unit, unit currently not leaking. Based on cx description it sounds like the air exchange between the freezer and fridge is causing humidity to condensate when unit has high humidity. Unit currently does not have high humidity, doors are sealed properly, no water dripping. Spoke with techline, techline advised to check the liner to confirm that it's not bowing out or letting air in. Checked liner, previous tech sealed gaps and raised doors. Cx has unit mostly empty, freezer has no food in it. Advised cx to load unit with as much non perishable food as she can reasonbly put in it as the unit is just cooling the air which can cause the unit to run too much, potentially exacerbating issue."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDZ00
Near Fredericksburg, VA 22406
Eric F.
Job Details:
10/12/2022
"Inspected unit, unit currently not leaking. Based on cx description it sounds like the air exchange between the freezer and fridge is causing humidity to condensate when unit has high humidity. Unit currently does not have high humidity, doors are sealed properly, no water dripping. Spoke with techline, techline advised to check the liner to confirm that it's not bowing out or letting air in. Checked liner, previous tech sealed gaps and raised doors. Cx has unit mostly empty, freezer has no food in it. Advised cx to load unit with as much non perishable food as she can reasonbly put in it as the unit is just cooling the air which can cause the unit to run too much, potentially exacerbating issue."
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Silver Spring, MD 20906
Israel R.
Job Details:
10/12/2022
"Custopmer complaint unit is not preheating fast enough and when they cooked on air fry the chicken wings they were cooking took like 45 min to cook. I tested temps and found the unit is woverheating in a timely matter. check cooking temps on bake at 350 unit heater poas 350. first cycle 330-381, 2nd 330-380, Third about the same. The unit is heating and is good preheted in about 15 min. Nomal for electric oven. Unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Richmond, VA 23233
Joseph D.
Job Details:
10/12/2022
"replaced gearcase and basket, normal operating sounds present. working properly"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Chesapeake, VA 23320
Austin D.
Job Details:
10/12/2022
"cx complaint the unit is not drying like it should. checked the unit and found that the moisture sensor is good to go and is running like it should i did find the hinges damged and not allowing the door to close/seal all the way. therefore, i replaced the door hinges and tested operation. unit is running as designed."
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW0
Near Mount Wolf, PA 17347
Fred G.
Job Details:
10/12/2022
i was able to assist BM in repair the unit.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Marietta, PA 17547
Bernard M.
Job Details:
10/12/2022
"Replaced upper rack, no bare metal spots on rack found. Unit checks good"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near College Park, MD 20740
Dustin F.
Job Details:
10/12/2022
"CX complaint: cold water not workingInspected unit, Turned on cold water at valve bbehind unit on the wall. ran 2 test cycles, everything passed no codes thrown. Put unit into manual test mode, unit passed in all ways. I suspect the cold water valve was off for the unit. did 1 more test cycle with CX and proved unit was working as intended."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Greenbelt, MD 20770
Dustin F.
Job Details:
10/12/2022
"CX complaint: no cooling in fridgeInspected unit, found Heavy frost and ice in FC compartment. pulled evap cover and confirmed Thermistor, Defrost heater, and fan were all in working order. Found Both Return and supply holes for air flow were frozen with ice and the drain hole for the evap was frozen solid. Used steamer to defrost all 3 compartments and cleaned off all frost/ice in FC compartment. Tested unit, unit working as intended. Advised CX to wait 10 - 12 hours before putting perishable food into unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Henrico, VA 23231
Chris B.
Job Details:
10/12/2022
cx comp unit lights will not work insp unit conf cx comp replaced both fc and rc led tested unit working as desighned
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HS4
Near Hyattsville, MD 20781
Dustin F.
Job Details:
10/12/2022
"CX complaint: unit had thermal eventInspected unit, confirmed thermal event, CX had unit dismounted and took apart before arrival. Confirmed Capacitor failed, burned the diode,and wires going to Transformer, magnetron, and noise board. Called WP safety and documented findings and parts needed for possible repair."
We serviced a
WHIRLPOOL FREEZER
Model GZ25FSRXYY5
Near Haymarket, VA 20169
Daniel J.
Job Details:
10/12/2022
installed new door gaskets for left and right fridge doors replaced icemaker cycled filled with water removed ice build up in fridge no signs of leaks from the evap possible left over after steaming on last vist
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES04
Near Washington, DC 20036
Andrew H.
Job Details:
10/12/2022
"Replaced compressor,drier and coupler. Pulled unit into a 30-in vacuum and filled to 48g. Unit is now working properly ; used 1 W11506635 (Coupler v/s) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW
Near Ashburn, VA 20147
Richard B.
Job Details:
10/12/2022
"CX complant. All buttons on console light up at once. Inspected unit and confermed issue. Replaced console, Unit working as designed RB"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW
Near Ashburn, VA 20147
Richard B.
Job Details:
10/12/2022
"CX complant. All buttons on console light up at once. Inspected unit and confermed issue. Replaced console, Unit working as designed RB"
We serviced a
WHIRLPOOL OVEN
Model KEBK101BSS01
Near Glen Allen, VA 23059
Jerod R.
Job Details:
10/12/2022
tested unit found unti had bad fuse replaced and tested unit is now fully functional
We serviced a
WHIRLPOOL OVEN
Model KEBK101BSS01
Near Glen Allen, VA 23059
Jerod R.
Job Details:
10/12/2022
tested unit found unti had bad fuse replaced and tested unit is now fully functional
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Washington, DC 20001
Shawn D.
Job Details:
10/12/2022
cx complaint unit wont turn on has reset breaker. inspected unit and confirmed not turning on. checked incoming power at hook up and we have 125v. removed front panel to find a broken wire to the console. fixed wire then tested power at console and have 12dcv pin 1 to 4 and pin 2 to 3 we have 5vdc so plugged it back in and console tunred on. put unit back together and tested unit now works. collected for service fee unit is good
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Washington, DC 20001
Shawn D.
Job Details:
10/12/2022
cx complaint unit wont turn on has reset breaker. inspected unit and confirmed not turning on. checked incoming power at hook up and we have 125v. removed front panel to find a broken wire to the console. fixed wire then tested power at console and have 12dcv pin 1 to 4 and pin 2 to 3 we have 5vdc so plugged it back in and console tunred on. put unit back together and tested unit now works. collected for service fee unit is good
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS0
Near Mechanicsville, VA 23111
Chris B.
Job Details:
10/12/2022
cx comp broiler not heating insp unit found spark mod on broiler not seated.. seated wire tested unit heated and working as desighned
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS0
Near Mechanicsville, VA 23111
Chris B.
Job Details:
10/12/2022
cx comp broiler not heating insp unit found spark mod on broiler not seated.. seated wire tested unit heated and working as desighned
We serviced a
IKEA OVEN
Model IGL730CS0
Near Arlington, VA 22202
Lloyd B.
Job Details:
10/12/2022
Cx complained the unit would not heat and beep. Installed new control and console and cx will use and keep an eye out. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV0
Near Richmond, VA 23233
Joseph D.
Job Details:
10/12/2022
replaced damaged tub. unit no longer leaking.
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW0
Near Mount Wolf, PA 17347
Bernard M.
Job Details:
10/12/2022
"Replaced pump, ran auto test and unit completed test without any issues. Unit checks good"
We serviced a
MAYTAG O.T.R MICROWAVE
Model MMV4207JZ00
Near Ellicott City, MD 21042
Robert L.
Job Details:
10/12/2022
"cx complaint light blew, replaced bulb now no power, found control shorted, replaced board and bulb from pre-id, tested all ops ok"
We serviced a
MAYTAG O.T.R MICROWAVE
Model MMV4207JZ00
Near Ellicott City, MD 21042
Robert L.
Job Details:
10/12/2022
"cx complaint light blew, replaced bulb now no power, found control shorted, replaced board and bulb from pre-id, tested all ops ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Dickerson, MD 20842
Julian H.
Job Details:
10/12/2022
replaced fc door tested water and icemaker on test 44 pass test45 filled MUST ALLOW 24 HRS TO SEE ICE
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Dickerson, MD 20842
Julian H.
Job Details:
10/12/2022
replaced fc door tested water and icemaker on test 44 pass test45 filled MUST ALLOW 24 HRS TO SEE ICE
We serviced a
KITCHENAID DISHWASHER
Model KDPM704KPS0
Near Mount Holly Springs, PA 17065
Drew B.
Job Details:
10/12/2022
replaced heater per cx under the recall element bushing. replaced tested no issues and checks good ...
We serviced a
KITCHENAID DISHWASHER
Model KDPM704KPS0
Near Mount Holly Springs, PA 17065
Drew B.
Job Details:
10/12/2022
replaced heater per cx under the recall element bushing. replaced tested no issues and checks good ...
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFXS25RYMS0
Near Haymarket, VA 20169
Daniel J.
Job Details:
10/12/2022
per notes from last vist removed old drain tube steamed drain and removed ice buld up on floor of freezer collected 110 for labor by check
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Camp Hill, PA 17011
Fred G.
Job Details:
10/12/2022
"cx complaint unit will fill with water but then do nothing. entered diag and found error codes f4e3, f7e1. cleared codes and ran auto test and found unit just fills and sits. found wash motor ohmed out at 8.9ohms. also found 123.5vac to wash motor from control. called TC was able to get the cx covered for the service. replaced sump assy and tested unit. I found unit now checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS
Near Richmond, VA 23225
Jonathon C.
Job Details:
10/12/2022
"cx complaint, loud noise when first cooling down. inspected unit, unit working as designed. cx said the the unit has been cooling properly since, unit is working properly now. unuable to identify any issues. job is complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Bethesda, MD 20814
Roberto I.
Job Details:
10/12/2022
"Inspected heater, confirmed orange bushing on it.Ran test mode, no errors. TReplaced heatrer per sp w11540964. s17304 covers parts and labor. Ran a test cycle, the heaterr worked ok and didn't leak"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Lexington Park, MD 20653
David J.
Job Details:
10/12/2022
Cx complaint leaking in front of door. Removed inner door and all gaskets as stated by previous tech. Re installed all new parts and tested unit. Ran unit for about 30 mins and had no leaks. Cx stood with me while we did testing. Inspected for leaks after. Unit is now working as intended. JOB COMPLETE
We serviced a
JENN-AIR OVEN
Model JJW2430DS01
Near Washington, DC 20010
Andrew H.
Job Details:
10/12/2022
customer complaint is a user interface is not working. Customer had part numberW11236887 sent to them. Customer stated that she had us out earlier in the year to diagnose the unit. I called office and we found that there is no record showing that we were out to diagnose the oven.jenn air Sent over authorization for labor. I replaced user interface and tested unit. Unit is now working properly customer argued that they should not be responsible for service call. I left total of 127 dollars and 20 cents on thank you card customer stated that they will be calling the office to dispute charge.
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Chevy Chase, MD 20815
Roberto I.
Job Details:
10/12/2022
"Cx complaint washer not sterting. Ran test mode, found F6E1, F5E2 and F0E1 errors. The drum didn't turn during test cycle. Confirmed 120V received by the mcu. Replaced mcu using pre id part, cleared errors and ran a test cycle. The unit worked as designed. Collected $450.09"
We serviced a
JENNAIR ICE MAKER
Model JIM159XYRS0
Near Rockville, MD 20853
Israel R.
Job Details:
10/12/2022
Customer complaint unit is not starting. I pulled unit out and found the unit has a drain pump. the disconnected the unit and plug it in to a different outlet and the unit turned on. The unit has a bad pump. Quoted for pump he said he is just going to take the pump out and get a plumber to turn it into a gravity drain. Collected 120.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Ellicott City, MD 21042
Robert L.
Job Details:
10/12/2022
"installed lower door seal per previous, also adjusted level unit was leaning forward, tested all ops ok no leaks"
We serviced a
MAYTAG DRYER
Model MEDP575GW1
Near Ellicott City, MD 21042
Robert L.
Job Details:
10/12/2022
"installed NTC control and both sensor bars, tested all ops ok, plastic holding bars seems to o long had tomodify bars, if they fall out again will need grill assy replaced"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0AS00
Near Leesburg, VA 20176
Ezra M.
Job Details:
10/12/2022
"installed hi-limit thermostat for lower oven, verified heating."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Mechanicsville, VA 23116
Jerod R.
Job Details:
10/12/2022
replaced ordered part and tested unit is now fully functional
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Monrovia, MD 21770
Ricky E.
Job Details:
10/12/2022
"customer stated tha tthe unit was making a noise. unable to find a noise. the units ff evap is frozen over again.. customer is unsure of the repair..W11033168 61.90, w11462342 33.68, shipping 15.00, labor 120.00"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ00
Near Lititz, PA 17543
Justin L.
Job Details:
10/12/2022
As per previous visit was able to access unit and replace part. Tested and unit now checks good. Collected for labor cx now paid in full no further work needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ00
Near Lititz, PA 17543
Justin L.
Job Details:
10/12/2022
As per previous visit was able to access unit and replace part. Tested and unit now checks good. Collected for labor cx now paid in full no further work needed
We serviced a
WHIRLPOOL DRYER
Model WTW5000DW2
Near Clinton, MD 20735
Shane B.
Job Details:
10/12/2022
installed suspension and ran calibration cycle. unit is workign as designed.
We serviced a
WHIRLPOOL DRYER
Model WTW5000DW2
Near Clinton, MD 20735
Shane B.
Job Details:
10/12/2022
installed suspension and ran calibration cycle. unit is workign as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Leesburg, VA 20175
Ezra M.
Job Details:
10/12/2022
"installed new heater. verified no errors or leak with full diag cycle. no leaks, no errors, unit working properly"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Leesburg, VA 20175
Ezra M.
Job Details:
10/12/2022
"installed new heater. verified no errors or leak with full diag cycle. no leaks, no errors, unit working properly"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Chevy Chase, MD 20815
Roberto I.
Job Details:
10/12/2022
"Replaced UI but it didn't work anyway. Replaced control board, the dispenser worked as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Chevy Chase, MD 20815
Roberto I.
Job Details:
10/12/2022
"Replaced UI but it didn't work anyway. Replaced control board, the dispenser worked as designed"
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Norfolk, VA 23513
Austin D.
Job Details:
10/12/2022
"cx complaint the unit is showing an errror code f3e1. checked the unit and no other errors present. tried to starrt a test cycle and error appeared instantly. therefore, i repalced the pressure switch and tested operation. unit is running as designed and passed the test cycle."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT104TFDW03
Near Norfolk, VA 23513
Austin D.
Job Details:
10/12/2022
came oiut to resolve the issue disassembled as needed. repalced the parts needed and tested operation. unit is holding pressure. unit is running as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS03
Near Catonsville, MD 21228
Eric W.
Job Details:
10/12/2022
installed new compressor and fillled unit unit now starting to cool
We serviced a
JENNAIR COOKTOP
Model C221
Near Gaithersburg, MD 20878
Julian H.
Job Details:
10/12/2022
Cx complaint about indicator light on rh side never turns off remove console and found p connector wire separated & fix with electrical tape fix wiring also foundan issue with rr switch sending power constantly replaced from preid and working
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM03
Near Washington, DC 20009
Samuel R.
Job Details:
10/12/2022
"replaced trim, unit is now all good."
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Chesterfield, VA 23838
John P.
Job Details:
10/12/2022
Installed inner and outer door panel glass
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF550CDHZ02
Near Owings, MD 20736
Robert A.
Job Details:
10/12/2022
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Waldorf, MD 20601
Robert A.
Job Details:
10/12/2022
I installed the ordered part and tested the unit for the cx. The unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Manassas, VA 20110
Robert W.
Job Details:
10/12/2022
Replaced harness and tested unit unit is working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Centreville, VA 20121
Robert W.
Job Details:
10/12/2022
CX Complaint is the unit isnt washing. Inspected unit and found error for lid lock found lid lock has failed and isnt locking replaced and tested unit is working propertly.
We serviced a
WHIRLPOOL FREEZER
Model GD5RVAXVY03
Near Mechanicsville, VA 23116
Jerod R.
Job Details:
10/12/2022
"tested unit found unit had clogged drain, cleared drain and tested unit is now fully functional"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Virginia Beach, VA 23451
Justin W.
Job Details:
10/12/2022
cx complaint unit not cooling and lights not working. checked unit to find pantry ui not working. upon disconnecting pantry ui. leds came back on. checked harness to find no broken wires upon going to replace pantry ui new ui did not turn on. tested unit working as designed
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Glen Allen, VA 23060
Jerod R.
Job Details:
10/12/2022
"tested unit found unit has bad control and gearcase , customer to replace unit"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Norfolk, VA 23507
Austin D.
Job Details:
10/12/2022
cx complaint the unit is frosting up. checked the unit and found that the drain was clogged with faoam from the insulation. removed the foam and tested operation. unit is running as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Chantilly, VA 20151
Carl R.
Job Details:
10/12/2022
"Cx complaint is, Washer makes loud noise when spraying water into the detergent dispenser. Removed lid and turned on washer. Heard and felt the hot valve make a non normal sound and hot water entered the washer. Turned off unit and hot water, removed hot valve. Installed new hot valve and installed the lid. Unit working properly. No other parts needed."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Washington, DC 20010
Samuel R.
Job Details:
10/12/2022
"cx complaint unit still doing the same thing,inspected unit and could confirm.leveled unit properly and is now closing properly"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Washington, DC 20010
Samuel R.
Job Details:
10/12/2022
"cx complaint unit still doing the same thing,inspected unit and could confirm.leveled unit properly and is now closing properly"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302EBS00
Near Fairfax, VA 22033
Carl R.
Job Details:
10/12/2022
"Opened left door. Removed cover and reconnected power to switch, and put on new cover. Unit is dispensing water. Unit working properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302EBS00
Near Fairfax, VA 22033
Carl R.
Job Details:
10/12/2022
"Opened left door. Removed cover and reconnected power to switch, and put on new cover. Unit is dispensing water. Unit working properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Hyattsville, MD 20781
Dustin F.
Job Details:
10/12/2022
"Upon arrival spoke to CX about warranty information, CX has third party warranty through Home Depot and needs to contact home depot to have the call dispatched properly. pic of Home depot information uploaded."
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HZ08
Near Woodbridge, VA 22192
Robert W.
Job Details:
10/12/2022
Replaced diode and tested unit is working properly.
We serviced a
WHIRLPOOL O.T.R MICROWAVE
Model WMH31017HZ08
Near Woodbridge, VA 22192
Robert W.
Job Details:
10/12/2022
Replaced diode and tested unit is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Woodbridge, VA 22192
Robert W.
Job Details:
10/12/2022
CXComplaint is the unit is freezing food in the RC. Inspected unit and found the diffuser isnt closeing allowing alot of cold air in the RC. Replaced and tested unit is now working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Woodbridge, VA 22192
Robert W.
Job Details:
10/12/2022
CXComplaint is the unit is freezing food in the RC. Inspected unit and found the diffuser isnt closeing allowing alot of cold air in the RC. Replaced and tested unit is now working properly.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Woodbridge, VA 22193
Robert W.
Job Details:
10/12/2022
Replaced motor and wheel unit tested and is working properly.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Woodbridge, VA 22193
Robert W.
Job Details:
10/12/2022
Replaced motor and wheel unit tested and is working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Gainesville, VA 20155
Daniel J.
Job Details:
10/12/2022
per notes installed manifold new manifold came with third spray arm installed console confirmed soap dispenser opening up during diag cycle completed no faults occured
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Gainesville, VA 20155
Daniel J.
Job Details:
10/12/2022
per notes installed manifold new manifold came with third spray arm installed console confirmed soap dispenser opening up during diag cycle completed no faults occured
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Annandale, VA 22003
Demonte S.
Job Details:
10/12/2022
Arrived at the cx house. Knocked on the Door no answer. I then called the office. Office called the cx. Cx stated that she got another unit. No longer needs our service.
We serviced a
KITCHENAID DISHWASHER
Model KDTE704DSS0
Near Vienna, VA 22180
Christian C.
Job Details:
10/12/2022
Installed sump. Tested unit. No errors and no leaks.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Springfield, VA 22150
Demonte S.
Job Details:
10/12/2022
Inspected the unit. Found that the cx is saying that the Refrigerator Dispenser Pad had fallen off. Checked the Dispenser. Right side of the Dispenser Pad is leaning forwards. Clips has broken off of Dispenser Pad. Installed new Dispenser. Tested the unit. Unit is working as Designed. ( Any questions please check Sd Pictures.)
We serviced a
WHIRLPOOL OVEN
Model JIS1450DS1
Near West Springfield, VA 22152
Demonte S.
Job Details:
10/12/2022
Inspected the unit. Found that the cx is saying that the Oven isn't going past 170 Degrees. I then checked the Bake Element. I'm getting Open Line. Checked the Bake Element. Bake Element is burned. Installed Bake Element. Tested the unit to 350 Degrees. Unit hit the 350 Degrees mark. Unit is Heating. Unit is working as Designed.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near York, PA 17408
Bernard M.
Job Details:
10/12/2022
Cx complaint unit makes noise. When arrived the unit was making vibrating noise as compressor was running. Removde backmpanel and found the condenser line feeding into compressor was vibrating the metal pan underneath. Also found drier vibrating against pan. Applied sealer to inside next to drier. and was able to raise condenser line off. pan. When compressor came on the noise stopped. Unit checks good
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near York, PA 17408
Bernard M.
Job Details:
10/12/2022
Cx complaint unit makes noise. When arrived the unit was making vibrating noise as compressor was running. Removde backmpanel and found the condenser line feeding into compressor was vibrating the metal pan underneath. Also found drier vibrating against pan. Applied sealer to inside next to drier. and was able to raise condenser line off. pan. When compressor came on the noise stopped. Unit checks good
We serviced a
MAYTAG REFRIGERATOR
Model MSC21C6MFZ00
Near Ellicott City, MD 21043
Robert L.
Job Details:
10/12/2022
"installed oinlet valve per previous, tested all ops ok, cx has high preesure"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Lincoln, DE 19960
Michael E.
Job Details:
10/12/2022
"CX complaint: cooktop crack. Inspected and verified complaint. I documented crack in pics. Unfortunately CX is 20 days past the 30 day cosmetic window. I gave CX customer experience center number so she can contact WP to request a concession. Job is complete until further notice.If approved, part W11183708 would be needed."
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW3
Near West Springfield, VA 22152
Demonte S.
Job Details:
10/12/2022
Inspected the unit. Found that the cx is saying that the Washer will not start a Cycle / Bellow Seal isn't on properly. Ran Service Diagnostics on the unit. No error codes = 8:88. I then checked the Bellow. Found that the cx did a load and dragged the clothes across the Bellow Seal. No damages on the Bellow. Fixed Bellow. Tested the unit. Unit locked the Door and started a Service Test on the unit. Service Test passed. I then started a Normal cycle. Normal cycle started. Unit is working as Designed.
We serviced a
MAYTAG WASHER
Model MVWB955FW1
Near Parkton, MD 21120
Sal R.
Job Details:
10/12/2022
"Per the previouse tech, I was abel to access and replace all parts. I then ran a calibration (test52) and a auto test (Test 51). I found the unit to be opperating as designed as well as the LED now lighting. UNit test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Alexandria, VA 22301
Lloyd B.
Job Details:
10/12/2022
Cx has a unit that needed the upgraded heater. Installed new element and the unit shall heat and not leak. Job complete